Cooper Electronics BusAlyzer User Manual

BusAlyzer

9 P i n C o m m u n i c a t i o n s P r o t o c o l A n a l y z e r

U s e r s M a n u a l

BusAlyzer and eBox are trademarks of JLCooper Electronics. All other brand names are the property of their respective owners.

BusAlyzer User’s Manual, First Edition (December 14, 2005)

Part Number 932104

 2005 JLCooper Electronics, 142 Arena Street, El Segundo, CA 90245 USA

(310) 322-9990

¬

(310) 335-0110 www.jlcooper.com

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Table of Contents

Introduction................................................................................... 4

Installation..................................................................................... 5

Unpacking................................................................................... 5

Setup............................................................................................ 5

Connecting the BusAlyzer ........................................................... 6

Configuring the BusAlyzer.......................................................... 7

Installing the BusAlyzer analysis software ............................... 14

Using the BusAlyzer.................................................................... 15

LED indicators.......................................................................... 15

Setting up the BusAlyzer analysis software .............................. 16

Using the BusAlyzer analysis software ..................................... 18

Technical Reference.................................................................... 29

Troubleshooting ........................................................................ 32

Care and Service....................................................................... 35

3

Introduction

The BusAlyzer is a serial communications analyzer designed specifically for the P2 protocol commonly used by Sony,

Panasonic and other professional decks. It works with a host computer running Windows and connects over Ethernet. The

BusAlyzer has two serial ports to monitor the exchange of commands and responses between a controller and a deck. The supplied Windows software displays the time stamped raw data.

Additionally, the supplied software allows you to filter and decode the raw commands to display it in an easy to interpret manner. The data can also be saved for later analysis.

Additionally, it can be configured to act as a two port serial to

Ethernet converter much like the JLCooper eBox. Pairing it up with a second BusAlyzer allows you create two, bidirectional serial links over any Ethernet connection. Since the BusAlyzer uses

TCP/IP, traffic can be routed over internal LANs, wireless LANs,

MANs, WANs and even over the public Internet. The serial ports can be configured to either connect to a controller or deck on each port independently.

Most configurations can be accomplished through a web page server built into the BusAlyzer. Items such as port speed, parity,

IP address, remote IP address and TCP port are set using a standard web browser. Settings are stored in nonvolatile memory.

Typically, the eBox functions as a server, passively waiting for client devices to connect to it. The device can be a computer or another BusAlyzer configured as a client. When the BusAlyzer is configured as a client, it will actively attempt to connect to the server BusAlyzer. Once this is accomplished, the either BusAlyzer will pass data received from the serial ports to the remote

BusAlyzer. If there is no data received in the BusAlyzer, the

BusAlyzer will not send any TCP packets.

The unit features a 10/100 RJ-45 Ethernet connector, 2 9 pin D-

Sub connectors that can be configured for RS-422 (deck or

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controller) and a DC power jack. The unit can be power from the supplied power adaptor or powered from 9-12 volts DC. LED indicators show status of Ethernet activity and serial port activity.

Installation

Unpacking

When you receive your BusAlyzer, you should receive the following items:

• BusAlyzer

• This Users Manual

• 9 volt DC power supply

• Installation CD

Please take a moment to register your product at: http://www.jlcooper.com

This will allow us to notify you of important updates and changes to software or features.

Setup

The BusAlyzers compact design makes it easy to locate wherever you need it. The BusAlyzer must be setup up in a location that does not experience vibration, excessive humidity, dust or temperature extremes.

The BusAlyzer can be mounted in any orientation.

5

Connecting the BusAlyzer

Connecting the BusAlyzer is quite straightforward. The

BusAlyzer typically connects between a deck and a controller as shown in the following diagram.

1. Connect the controller to Port A on the BusAlyzer.

2. Connect the deck to Port B on the BusAlyzer.

3. Connect the BusAlyzer to the Ethernet network

4. Connect the included power supply to the BusAlyzer.

6

Configuring the BusAlyzer

Before using the BusAlyzer, it must be configured properly. There are two ways to use the BusAlyzer:

• Remote data capture

• Serial to Ethernet converter

Remote data capture

In Remote data capture mode, the BusAlyzer connects to an RS-

422 controller (such as an editing controller) on Port A and an RS-

422 device (such as a VTR or video server) on Port B.

In this mode, the BusAlyzer receives the serial data or commands from the receive pins (3 and 8) on Port A and passes it to the transmit pins (3 and 8) of Port B. Additionally, the BusAlyzer receives the serial data or responses from the receive pins (2 and 7) on Port B and passes it to the transmit pins (2 and 7) of Port A.

The serial data is only buffered and amplified, there is no reclocking, or other processing being applied to the serial stream.

These two serial streams are read by the BusAlyzer, time stamped and transmitted via Ethernet to a host computer running the

BusAlyzer analysis software.

To configure the BusAlyzer for Remote data capture mode, the following internal jumpers must be configured:

• JB4 – jumper must be in the Server position

• JB1 – jumper must be in the Analyzer position

• JB2 – jumper must be in the Analyzer position

• JB3 – jumper must be in the Analyzer position

• U6 – IC must be in the Mach position

• U10 – IC must be in the Ctrlr position

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The following diagram illustrates the correct jumper configuration for Remote data capture mode.

U10A U10B

JB3

JB2

JB1

U6A U6B

JB4

BusAlyzer Jumper Configuration for Remote data capture mode

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Serial to Ethernet converter

In Serial to Ethernet converter mode, a pair of BusAlyzers can connect two RS-422 devices together over an Ethernet connection.

This can be done on both Port A and Port B simultaneously.

Additionally, Port A and Port B can be configured to accommodate a controller or deck independently of each other.

In this mode, two BusAlyzers are required. One BusAlyzer must be configured to be a Server and the other must be configured to be a Client.

To configure the BusAlyzer for Remote data capture mode, the following internal jumpers must be configured:

• JB4 – jumper must be in the Server position

• JB1 – jumper must be in the Analyzer position

• JB2 – jumper must be in the Analyzer position

• JB3 – jumper must be in the Analyzer position

• U6 – IC must be in the Mach position

• U10 – IC must be in the Ctrlr position

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The following diagram illustrates the correct jumper configuration for Remote data capture mode.

U10A U10B

U6A U6B

JB3

JB2

JB1

JB4

BusAlyzer Jumper Configuration for Remote data capture mode

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Web Page Configuration

In addition to the jumpers settings, there are internal settings that must be configured if the BusAlyzer is to function correctly in your application. This is done by accessing the configuration web page.

Note: You must use Internet Explorer 6 or Safari to access the

BusAlyzers configuration web page. Other browsers such as Firefox,

Mozilla and Konqueror are not supported.

The BusAlyzers configuration web page can be accessed by:

1. Pressing the Reset button

2. Entering the BusAlyzers IP address in your web browser.

The factory default is http://192.168.254.112/ .

Note: The Configuration Web Page is ALWAYS at 192.168.254.112 regardless of the Configuration Web Page setting.

Note: Since the default subnet mask of the BusAlyzer is 255.255.255.0, you must set the IP address of your computer to match the subnet of the

BusAlyzer. You will need to set your computers IP address to

192.168.254.nnn where nnn can be any address except 112 or 114.

If you do not know what IP address the BusAlyzer is set to, the

BusAlyzer can be set to the factory defaults. This is done by performing the following steps:

1. Holding the Reset button.

2. Switching the Power switch on.

3. Releasing the Reset button.

The factory defaults are:

IP Address 192.168.254.114

Subnet Mask 255.255.255.0

Gateway 192.168.254.198

If you cannot access the BusAlyzer, please refer to the troubleshooting section.

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BusAlyzer configuration web page

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Setup Information

Device IP Address

This is the IP address of the BusAlyzer. The factory default is

192.168.254.114.

Subnet Mask

This is the Subnet Mask of the BusAlyzer. The BusAlyzer will only respond to devices in its subnet. Any devices that are not in the BusAlyzers subnet will be ignored. The factory default is

255.255.255.0.

Gateway Address

This is the address of the router on your network. This is used when the BusAlyzer is in serial to Ethernet converter mode as a client. The factory default is 192.168.254.198.

Port Number

This is the TCP port number of the BusAlyzer. The factory default is 23.

Serial Port Setup Parameters

Baud Rate

This defines the port speed of the serial ports. Normally, this does not need to be modified. The standard P2 port speed that controllers use to communicate with VTRs is 38400 bits/sec. The factory default is 38400 bits/sec.

Parity and Parity Type

This defines the parity of the serial ports. Normally, this does not need to be modified. The standard P2 parity that controllers use to communicate with VTRs is odd parity. The factory default is odd parity.

SUBMIT

Click on this button to save the settings in the BusAlyzer.

CLEAR

Click on this button to reset the settings in the web page.

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Installing the BusAlyzer analysis software

The BusAlyzer analysis software must be installed to make use of the analysis features of the BusAlyzer. The software requires a computer with the minimum requirements:

• Pentium III or greater

• 128MB RAM

• Windows 2000 or Windows XP

• 10baseT or 100baseTX Ethernet interface

To install the BusAlyzer analysis software, insert the BusAlyzer installation CD into your CD or DVD drive. Open the CD or DVD driver and click on “setup.exe”. Alternately, you can find the latest software on the JLCooper support site, download it to your computer, and install it.

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Using the BusAlyzer

LED indicators

The BusAlyzer has seven LEDs on the top panel to indicate various operating conditions of the BusAlyzer.

Ethernet

Starting with the Ethernet indicators, there are three LEDs.

Link

The Link LED indicates that the BusAlyzer is properly connected to another Ethernet device such as an Ethernet hub or a host computer.

100

The 100 LED indicates that the BusAlyzer has negotiated a 100 megabit or 100baseTX link to the other Ethernet device.

10

The 10 LED indicates that the BusAlyzer has negotiated a 10 megabit or 10baseT link to the other Ethernet device.

Serial

There are three LEDs dedicated to serial signals.

IN

The IN LED is off when the BusAlyzer is not connected to the

BusAlyzer analysis software. Conversely, the IN LED is on when the BusAlyzer is connected to the BusAlyzer analysis software.

The IN LED flashes when the serial port is receiving data.

OUT

The Out LED is off when the BusAlyzer is not connected to the

BusAlyzer analysis software. Conversely, the Out LED is on when the BusAlyzer is connected to the BusAlyzer analysis software.

The OUT LED flashes when the serial port is transmitting data in

Serial to Ethernet converter mode.

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Setting up the BusAlyzer analysis software

To use the BusAlyzer, power up the BusAlyzer, controller and deck. Next, launch the BusAlyzer analysis software. If you used the default installation settings, it will be located in:

Start | All Programs | JLCooper Electronics | BusAlyzer |

BusAlyzer.exe

After you launch the program, the following window will appear:

BusAlyzer Analysis Software

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After launching the BusAlyzer analysis software, it is a good idea to configure the software to correctly communicate with the

BusAlyzer. That can be accomplished by clicking the “Settings” button. The following window will pop up:

Specify the BusAlyzer IP address and port in the IP and Port boxes. Leave all other settings unchanged.

You can also specify a URL for the IP address. Just check the

“Use URL” box and enter the URL in the box.

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Using the BusAlyzer analysis software

Now that you have configured the BusAlyzer analysis software, click on the “Connect” button.

The bottom right corner will show the state of the connection to the

BusAlyzer. In the above screen shot, you can see that the

BusAlyzer analysis software has successfully established a connection to the BusAlyzer.

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After connecting to the BusAlyzer, a typical screen shot will look like this:

In the main window, you will notice the exchange of data between the controller and the deck. The far left column is the Timestamp followed by the controller data, deck data and lastly the decoded command.

Time

This column lists the actual relative time that a byte was received on either the controller or deck port. The time listed is relative to establishing a connection to the BusAlyzer and is displayed in microseconds. Currently, the BusAlyzer timestamps received bytes with a resolution of 100 microseconds.

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Cont and Deck

These two columns display the actual bytes that are received on either the controller or deck port. These bytes are displayed in hexadecimal format.

Comment

This column shows the decoded command if it is valid. Currently, only the Sony P2 protocol as defined in the Protocol of Remote (9pin) Connector 2 nd Edition Revision 7 is decoded. The decoder in the BusAlyzer analysis software will attempt to decode commands even if there are incomplete packets, errors or a checksum mismatch.

Status Bar

Along the bottom of the window is the status bar. On the left side, timecode returned from the deck is decoded and displayed here. In addition to the timecode, source of the timecode, any timecode flags and the frame rate are displayed here. The BusAlyzer analysis software currently detects as the color and drop flags.

On the right side of the status bar, the state of the connection to the

BusAlyzer is shown. If the BusAlyzer analysis software is successfully connected to the BusAlyzer, you will see:

Connected to

<BusAlyzer IP address>

:

<BusAlyzer port>

In the preceding screen shot, you will see:

Connected to 192.168.254.114:23

In the middle of the status bar, you can see whether the ACK messages from the deck are displayed or hidden. NAKs are always shown. You can choose to hide or show ACK messages by clicking on the ACK button on the top of the window.

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Along the top of the window are command buttons that allow you to control the various functions of the BusAlyzer analysis software.

Connect / Disconnect

This button changes the label based on the state of the Ethernet connection with the BusAlyzer.

If there is no Ethernet connection established with the BusAlyzer, the button will be labeled “Connect”. Clicking this button will cause the BusAlyzer analysis software to establish an Ethernet connection to the BusAlyzer. The timestamp timer is reset to zero as soon as an Ethernet connection is established.

If there is no connection established with the BusAlyzer, the button will be labeled “Disconnect”. Clicking this button will cause the

BusAlyzer analysis software to disconnect from the BusAlyzer.

Packet View / Byte View

This button allows the user to change how data is displayed in the main window.

Clicking on button when it displays “Packet View” will cause the software to display an entire command block on a single line as shown in the screen shot on the following page. You will notice that there is an additional labeled “ID”. This indicates which serial port the packet came from.

Clicking on button when it displays “Byte View” will cause the software to display each byte on a line. There is a column for bytes received on the Controller port and a column for bytes received on the Deck port.

The view can only be changed when the BusAlyzer analysis software is disconnected from the BusAlyzer.

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Settings

Clicking on this button will allow you to configure you connection to the BusAlyzer. After launching the BusAlyzer analysis software, it is a good idea to configure the software to correctly communicate with the BusAlyzer. That can be accomplished by clicking the “Settings” button. The following window will pop up:

The box labeled “IP” is where you specify the IP address of the

BusAlyzer. Enter the BusAlyzer IP address here. If you are using a URL or text address, you can use that by checking the “Use

URL” check box and entering the address in the URL box.

The box labeled “Port” is where you specify the TCP port number of the BusAlyzer. Enter the BusAlyzer port number here.

If the BusAlyzer is behind a router, the router will most likely translate the IP address and port of the BusAlyzer. Contact your network administrator for assistance.

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Currently, the BusAlyzer analysis software decodes the Sony P2 protocol as defined in the Protocol of Remote (9-pin) Connector

2 nd Edition Revision 7 . That is selected by choosing the “Sony 9-

Pin” radio button. As more protocols are added, there will be more selections.

The check box next to Auto Register must be checked for the

BusAlyzer analysis software to correctly load the Sony command decoder.

Save

Clicking the Save button will save the captured data with corresponding timestamp and decoded commands to a plain text file for later analysis.

Clear All

Clicking this button will clear all the data from the window.

Exit

Terminates the Ethernet session with the BusAlyzer and exits the

BusAlyzer analysis software.

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Time Sense / Time Return / Status Sense / Status Return

These four buttons are very useful. They allow you to filter out frequently occurring status and return messages. Without them, you must filter many background messages that are not related to your analysis yourself. For example, the data might look like this:

Notice that there is only one Play command block and the rest of the screen is filled up with status and return messages. Clicking the Time Sense, Time Return, Status Sense and Status Return buttons instruct the BusAlyzer analysis software to filter those messages from the list box.

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The latest sense and return messages are displayed in the appropriate text boxes next to the labeled buttons.

Now the previous data could look like this:

The sense and return filtering works in both Packet View and Byte

View.

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Ack

When a controller sends command blocks to a deck, the deck must always acknowledge the command with an ACK message. Most of the time however, these ACK messages are unnecessary for our analysis and only add to the amount of data we must sift through.

Below is a typical list of command and ACK messages:

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Clicking the ACK button will instruct the BusAlyzer analysis software to hide ACK messages from the deck. The status bar along the bottom of the window will indicate Hide ACK.

Clicking the button again will cause the BusAlyzer analysis software to show the ACK messages. The status bar along the bottom of the window will indicate Show ACK.

This is helpful to increase the number of useful packets that can be seen on the screen at once. NAK messages are always shown regardless of this setting.

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Technical Reference

Ethernet Interface

The Ethernet Interface is intended for operation with a host computer. It provides the advantages of a standard interface, long cable runs, use over private/public/wired/wireless networks, the ability of being shared among computers and the ability to work with any platform that supports TCP/IP.

The Ethernet interface in the BusAlyzer is a standard auto switching 10baseT/100baseTX, twisted pair interface with an RJ-

45 connector. Use a straight through cable to connect the

BusAlyzer to an Ethernet hub or switch. Use a crossover cable to connect the BusAlyzer directly to a host computer.

Serial Port Interface

The serial ports on the BusAlyzer are intended to connect to either a Controller or a Machine. Each serial port can be independently configured to connect to a Controller or a Machine. From the factory, the BusAlyzer is configured to connect to a controller on

Port A and a machine on Port B.

The pinout of the serial ports is listed in the table below.

6

7

8

9

Pin Machine Controller

1 Not connected Not connected

2

3

4

5

Receive A

Transmit B

Ground Ground

GPI Input

Transmit A

Receive B

GPI Input

Ground Ground

Receive B

Transmit A

Transmit B

Receive A

Ground Ground

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The ports can be configured to connect to either a controller or machine by:

1. Removing the four small screws securing the top panel.

2. Removing the top panel.

3. Port A is configured by moving U10 to either the “Ctrlr” for a controller or “Mach” position for a machine.

4. Port B is configured by moving U6 to either the “Ctrlr” for a controller or “Mach” position for a machine.

5. Replacing the top panel.

6. Replacing the four small screws.

In the example below, Port A is configured to connect to a controller and Port B is configured to connect to a machine or deck.

U10A U10B

JB3

JB2

JB1

U6A U6B

JB4

BusAlyzer Jumper Configuration

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GPI Input

Both Port A and Port B have a General Purpose Interface input.

This can be used to sense external signals such as tallies and alarms. This pin is a CMOS input. The input signal must be limited to between 0 and 5 volts referenced to ground. This input is pulled up to +5 volts with an internal pullup resistor. This makes it compatible with dry relay contacts, optoisolators and open collector outputs.

A change in the state of this pin will be indicated in the list box on the BusAlyzer analysis software.

Power

The BusAlyzer requires a 9-12 volt DC power supply capable of delivering at the minimum, 0.5 amps. The unit comes with a power supply (JLCooper part number PSDC117). If you need a power supply specific to your location, please contact your local distributor or JLCooper Electronics.

Warning: using a power supply other than, the unit specified could result in damage to the BusAlyzer and/or other equipment, which is not covered by the JLCooper Factory Warranty.

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Troubleshooting

If for some reason the BusAlyzer does not give you the expected results, take a moment to do some investigating. The most important concept is that you have your BusAlyzer connected properly as outlined in Installation and Use . Take a moment to double check your setup.

A common problem is forgetting to turn the power switch on or turning the unit on after the software application has launched.

In addition, the JLCooper website ( www.jlcooper.com

) will contain current information on drivers, applications and troubleshooting.

Below are listed some possiable issues and solutions.

Issue

Can’t connect to BusAlyzer with the BusAlyzer analysis software through an Ethernet hub or switch.

Cause

BusAlyzer not properly connected to ethernet hub or switch.

Solution

Connect BusAlyzer to ethernet hub or switch with a straight through cable not a crossover cable.

Issue

Can’t connect to BusAlyzer directly to my PC with the BusAlyzer analysis software.

Cause

BusAlyzer not properly connected to PC.

Solution

Connect BusAlyzer to ethernet port on your PC with a crossover cable not a straight through cable.

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Issue

Can’t connect to BusAlyzer with the BusAlyzer analysis software.

Cause

Ethernet settings on BusAlyzer and PC are not compatible.

Solution

Set the ethernet settings on your busalyser and PC to work together.

For example, with the BusAlyzer factory defaults of:

IP Address 192.168.254.114

Subnet Mask 255.255.255.0

Gateway 192.168.254.198

Set your PC ethernet settings to:

IP Address 192.168.254.nnn

Subnet Mask 255.255.255.0 nnn is anything except 112 or 114

Note: You can verify that the computer can communicate with the

BusAlyzer by pinging the BusAlyzer. In Windows, click Start | run… and type: ping 192.168.254.114

. If everything is configured correctly, the BusAlyzer will reply.

Issue

I still can’t connect to BusAlyzer with the BusAlyzer analysis software.

Cause

The BusAlyzers internal jumpers may not properly configured.

Solution

Open the unit and verify that JB4 is in the Server position.

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Issue

I still can’t connect to BusAlyzer with the BusAlyzer analysis software.

Cause

There may be another device on the newtork that uses the same address as the BusAlyzer.

Solution

Change the IP address of the conflicting device or remove the conflicting device.

Issue

Can’t connect to BusAlyzer with the BusAlyzer analysis software behind a router.

Cause

An ethernet router may block and/or translate ethernet traffic.

Solution

Ask your network administrator for assistance. If the BusAlyzer is set as a server and is behnd a router, you will need to perform port forwarding. Configure your router to forward TCP traffic on one port to the IP address and port number of your BusAlyzer.

You will also need to configure the busalyser gateway address to match the routers address.

IP address = 12:34:56:78

Router BusAlyzer

TCP port = 1234

IP address = 192.168.254.114

TCP port = 23

Issue

I can connect to BusAlyzer with the BusAlyzer analysis software but I don’t seen any RS-422 traffic.

Cause

The controller and deck may not be connected porperly.

Solution

Make sure the controller is plugged into Port A and the deck is plugged into Port B.

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Issue

I still don’t seen any RS-422 traffic in the BusAlyzer analysis software.

Cause

The BusAlyzers internal jumpers may not properly configured.

Solution

Open the unit and verify that U6 is in the Mach position, U10 is in the Ctrlr position, JB4 is in the Server position and JB1,2,3 are in the Analyzer position.

If all else fails, you can contact the JLCooper Service Department at: [email protected].

Care and Service

If properly cared for, your BusAlyzer should provide years of troublefree performance. While the BusAlyzer is built in a rugged enclosure, please avoid dropping the BusAlyzer.

Clean with a soft, damp cloth. Do not allow liquids, dust or other foreign matter to get inside the unit.

There are no user-serviceable parts in the BusAlyzer. Please refer to the JLCooper Electronics Limited Factory Warranty on the following page for detailed warranty and service information.

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JLCooper Electronics Limited Factory Warranty

JLCooper Electronics ("JLCooper") warrants this product to be free of defects in materials or workmanship for a period of 12 months from the date of purchase. This warranty is non-transferable and the benefits apply only to the original owner. Proof of purchase in the form of an itemized sales receipt is required for warranty coverage. To receive service under this warranty, customers in the United States should contact the

JLCooper factory at (310) 322-9990 and talk to a service technician. If necessary, a

Return Authorization number may be issued. For our customers outside the United States, it is recommended that you first contact your Dealer or Distributor, since they may offer their own service or support policy. If local support is not obtainable, please send a FAX to JLCooper's Service Department at +1 310 335 0110 with a detailed description of the service required. Upon issuance of return authorization, the product should be packed in the original shipping materials and shipped prepaid and insured to: Service Department,

JLCooper Electronics, 142 Arena Street, El Segundo, CA 90245. Please include the following: copy of the sales receipt, your name and address (no P.O. Boxes, please), a brief description of the problem, and any other related items discussed with the service department and considered necessary to evaluate the product or effect a repair. The return authorization number must be clearly written on the outside of the package. JLCooper will at its option, without charge for parts or labor, either repair or replace the defective part(s) or unit. Shipping costs are not covered by this warranty. JLCooper's normal repair turn around time at the factory is approximately 15 business days from receipt of product to shipping. Your actual turn around time will include return shipping. Actual turn around time will vary depending upon many factors including the repeatability of the customer's reported complaint, the availability of parts required for repair, the availability of related products needed to evaluate the product if necessary. Priority services are available at additional cost. These should be discussed with the service technician at the time the return authorization is issued. This warranty provides only the benefits specified and does not cover defects or repairs needed as result of acts beyond the control of JLCooper including but not limited to: abuse, damage by accident/negligence, damage from using incorrect power supply, modification, alteration, improper use, unauthorized servicing, tampering, or failure to operate in accordance with the procedures outlined in the owner's manual; nor for natural or man-made events such as, but not limited to flooding, lightning, tornadoes, earthquake, fire, civil unrest, war, terrorism, etc.

THE DURATION OF ANY OTHER WARRANTIES, WHETHER IMPLIED OR

EXPRESS, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF

MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS

WARRANTY HEREIN. JLCOOPER HEREBY EXCLUDES INCIDENTAL AND

CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF

TIME, INCONVENIENCE, DELAY IN PERFORMANCE OF THIS WARRANTY, THE

LOSS OF USE OF THE PRODUCT OR COMMERCIAL LOSS, AND FOR BREACH

OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANT-

ABILITY APPLICABLE TO THIS PRODUCT. JLCOOPER SHALL NOT BE LIABLE

FOR DAMAGES OR LOSS RESULTING FROM THE NEGLIGENT OR

INTENTIONAL ACTS OF THE SHIPPER OR HIS CONTRACT AFFILIATES. THE

CUSTOMER SHOULD CONTACT THE SHIPPER FOR PROPER CLAIMS

PROCEDURES IN THE EVENT OF DAMAGE OR LOSS RESULTING FROM

SHIPMENT. THIS WARRANTY SHALL BE GOVERENED BY THE LAWS OF THE

STATE OF CALIFORNIA.

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