Technical Reference
Ethernet Interface
The Ethernet Interface is intended for operation with a host computer. It provides the advantages of a standard interface, long cable runs, use over private/public/wired/wireless networks, the ability of being shared among computers and the ability to work with any platform that supports TCP/IP.
The Ethernet interface in the BusAlyzer is a standard auto switching 10baseT/100baseTX, twisted pair interface with an RJ-
45 connector. Use a straight through cable to connect the
BusAlyzer to an Ethernet hub or switch. Use a crossover cable to connect the BusAlyzer directly to a host computer.
Serial Port Interface
The serial ports on the BusAlyzer are intended to connect to either a Controller or a Machine. Each serial port can be independently configured to connect to a Controller or a Machine. From the factory, the BusAlyzer is configured to connect to a controller on
Port A and a machine on Port B.
The pinout of the serial ports is listed in the table below.
6
7
8
9
Pin Machine Controller
1 Not connected Not connected
2
3
4
5
Receive A
Transmit B
Ground Ground
GPI Input
Transmit A
Receive B
GPI Input
Ground Ground
Receive B
Transmit A
Transmit B
Receive A
Ground Ground
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The ports can be configured to connect to either a controller or machine by:
1. Removing the four small screws securing the top panel.
2. Removing the top panel.
3. Port A is configured by moving U10 to either the “Ctrlr” for a controller or “Mach” position for a machine.
4. Port B is configured by moving U6 to either the “Ctrlr” for a controller or “Mach” position for a machine.
5. Replacing the top panel.
6. Replacing the four small screws.
In the example below, Port A is configured to connect to a controller and Port B is configured to connect to a machine or deck.
U10A U10B
JB3
JB2
JB1
U6A U6B
JB4
BusAlyzer Jumper Configuration
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GPI Input
Both Port A and Port B have a General Purpose Interface input.
This can be used to sense external signals such as tallies and alarms. This pin is a CMOS input. The input signal must be limited to between 0 and 5 volts referenced to ground. This input is pulled up to +5 volts with an internal pullup resistor. This makes it compatible with dry relay contacts, optoisolators and open collector outputs.
A change in the state of this pin will be indicated in the list box on the BusAlyzer analysis software.
Power
The BusAlyzer requires a 9-12 volt DC power supply capable of delivering at the minimum, 0.5 amps. The unit comes with a power supply (JLCooper part number PSDC117). If you need a power supply specific to your location, please contact your local distributor or JLCooper Electronics.
Warning: using a power supply other than, the unit specified could result in damage to the BusAlyzer and/or other equipment, which is not covered by the JLCooper Factory Warranty.
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Troubleshooting
If for some reason the BusAlyzer does not give you the expected results, take a moment to do some investigating. The most important concept is that you have your BusAlyzer connected properly as outlined in Installation and Use . Take a moment to double check your setup.
A common problem is forgetting to turn the power switch on or turning the unit on after the software application has launched.
In addition, the JLCooper website ( www.jlcooper.com
) will contain current information on drivers, applications and troubleshooting.
Below are listed some possiable issues and solutions.
Issue
Can’t connect to BusAlyzer with the BusAlyzer analysis software through an Ethernet hub or switch.
Cause
BusAlyzer not properly connected to ethernet hub or switch.
Solution
Connect BusAlyzer to ethernet hub or switch with a straight through cable not a crossover cable.
Issue
Can’t connect to BusAlyzer directly to my PC with the BusAlyzer analysis software.
Cause
BusAlyzer not properly connected to PC.
Solution
Connect BusAlyzer to ethernet port on your PC with a crossover cable not a straight through cable.
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Issue
Can’t connect to BusAlyzer with the BusAlyzer analysis software.
Cause
Ethernet settings on BusAlyzer and PC are not compatible.
Solution
Set the ethernet settings on your busalyser and PC to work together.
For example, with the BusAlyzer factory defaults of:
IP Address 192.168.254.114
Subnet Mask 255.255.255.0
Gateway 192.168.254.198
Set your PC ethernet settings to:
IP Address 192.168.254.nnn
Subnet Mask 255.255.255.0 nnn is anything except 112 or 114
Note: You can verify that the computer can communicate with the
BusAlyzer by pinging the BusAlyzer. In Windows, click Start | run… and type: ping 192.168.254.114
. If everything is configured correctly, the BusAlyzer will reply.
Issue
I still can’t connect to BusAlyzer with the BusAlyzer analysis software.
Cause
The BusAlyzers internal jumpers may not properly configured.
Solution
Open the unit and verify that JB4 is in the Server position.
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Issue
I still can’t connect to BusAlyzer with the BusAlyzer analysis software.
Cause
There may be another device on the newtork that uses the same address as the BusAlyzer.
Solution
Change the IP address of the conflicting device or remove the conflicting device.
Issue
Can’t connect to BusAlyzer with the BusAlyzer analysis software behind a router.
Cause
An ethernet router may block and/or translate ethernet traffic.
Solution
Ask your network administrator for assistance. If the BusAlyzer is set as a server and is behnd a router, you will need to perform port forwarding. Configure your router to forward TCP traffic on one port to the IP address and port number of your BusAlyzer.
You will also need to configure the busalyser gateway address to match the routers address.
IP address = 12:34:56:78
Router BusAlyzer
TCP port = 1234
IP address = 192.168.254.114
TCP port = 23
Issue
I can connect to BusAlyzer with the BusAlyzer analysis software but I don’t seen any RS-422 traffic.
Cause
The controller and deck may not be connected porperly.
Solution
Make sure the controller is plugged into Port A and the deck is plugged into Port B.
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Issue
I still don’t seen any RS-422 traffic in the BusAlyzer analysis software.
Cause
The BusAlyzers internal jumpers may not properly configured.
Solution
Open the unit and verify that U6 is in the Mach position, U10 is in the Ctrlr position, JB4 is in the Server position and JB1,2,3 are in the Analyzer position.
If all else fails, you can contact the JLCooper Service Department at: [email protected].
Care and Service
If properly cared for, your BusAlyzer should provide years of troublefree performance. While the BusAlyzer is built in a rugged enclosure, please avoid dropping the BusAlyzer.
Clean with a soft, damp cloth. Do not allow liquids, dust or other foreign matter to get inside the unit.
There are no user-serviceable parts in the BusAlyzer. Please refer to the JLCooper Electronics Limited Factory Warranty on the following page for detailed warranty and service information.
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JLCooper Electronics Limited Factory Warranty
JLCooper Electronics ("JLCooper") warrants this product to be free of defects in materials or workmanship for a period of 12 months from the date of purchase. This warranty is non-transferable and the benefits apply only to the original owner. Proof of purchase in the form of an itemized sales receipt is required for warranty coverage. To receive service under this warranty, customers in the United States should contact the
JLCooper factory at (310) 322-9990 and talk to a service technician. If necessary, a
Return Authorization number may be issued. For our customers outside the United States, it is recommended that you first contact your Dealer or Distributor, since they may offer their own service or support policy. If local support is not obtainable, please send a FAX to JLCooper's Service Department at +1 310 335 0110 with a detailed description of the service required. Upon issuance of return authorization, the product should be packed in the original shipping materials and shipped prepaid and insured to: Service Department,
JLCooper Electronics, 142 Arena Street, El Segundo, CA 90245. Please include the following: copy of the sales receipt, your name and address (no P.O. Boxes, please), a brief description of the problem, and any other related items discussed with the service department and considered necessary to evaluate the product or effect a repair. The return authorization number must be clearly written on the outside of the package. JLCooper will at its option, without charge for parts or labor, either repair or replace the defective part(s) or unit. Shipping costs are not covered by this warranty. JLCooper's normal repair turn around time at the factory is approximately 15 business days from receipt of product to shipping. Your actual turn around time will include return shipping. Actual turn around time will vary depending upon many factors including the repeatability of the customer's reported complaint, the availability of parts required for repair, the availability of related products needed to evaluate the product if necessary. Priority services are available at additional cost. These should be discussed with the service technician at the time the return authorization is issued. This warranty provides only the benefits specified and does not cover defects or repairs needed as result of acts beyond the control of JLCooper including but not limited to: abuse, damage by accident/negligence, damage from using incorrect power supply, modification, alteration, improper use, unauthorized servicing, tampering, or failure to operate in accordance with the procedures outlined in the owner's manual; nor for natural or man-made events such as, but not limited to flooding, lightning, tornadoes, earthquake, fire, civil unrest, war, terrorism, etc.
THE DURATION OF ANY OTHER WARRANTIES, WHETHER IMPLIED OR
EXPRESS, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY HEREIN. JLCOOPER HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF
TIME, INCONVENIENCE, DELAY IN PERFORMANCE OF THIS WARRANTY, THE
LOSS OF USE OF THE PRODUCT OR COMMERCIAL LOSS, AND FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANT-
ABILITY APPLICABLE TO THIS PRODUCT. JLCOOPER SHALL NOT BE LIABLE
FOR DAMAGES OR LOSS RESULTING FROM THE NEGLIGENT OR
INTENTIONAL ACTS OF THE SHIPPER OR HIS CONTRACT AFFILIATES. THE
CUSTOMER SHOULD CONTACT THE SHIPPER FOR PROPER CLAIMS
PROCEDURES IN THE EVENT OF DAMAGE OR LOSS RESULTING FROM
SHIPMENT. THIS WARRANTY SHALL BE GOVERENED BY THE LAWS OF THE
STATE OF CALIFORNIA.
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