LG LFCS22520S/05 REFRIGERATOR Owner's Manual

OWNER’S MANUAL

FRENCH DOOR

REFRIGERATOR

Please read this owner’s manual thoroughly before operating and keep it handy for reference at all times.

Model Name/Nombre del modelo

** =color number/número de color

LFC22770**

LFC24770**

LFNS22520*

LRFNS2200*

LFC24786** GF22BGS

GF24BGS GM-B223RSNM

LFCS22520* GF22BGSK

GF24BGSK

GF22BGSK1

LFNS22530*

P/No.: MFL67851601-15

ww w.lg.com

Copyright © 2013 - 2020 LG Electronics Inc. All Rights Reserved.

TABLE OF CONTENTS 2

TABLE OF CONTENTS

3

PRODUCT

4

IMPORTANT SAFETY

INSTRUCTIONS

7

COMPONENTS

7 Refrigerator Exterior

8 Refrigerator Interior

9

INSTALLATION

26

HOW TO USE

27 - Control Pad Features

11 Unpacking Your Refrigerator

11 Choosing the Proper Location

11 - Flooring

12 - Ambient Temperature

12 - Measuring the Clearances

12 Removing/Assembling the Refrigerator

13 Removing/Assembling the Freezer

13 Removing/Assembling the Doors and

Drawers

14 - Removing the Left Refrigerator Door

15 - Removing the Right Refrigerator Door

16 - Assembling the Right Refrigerator Door

17 - Assembling the Left Refrigerator Door

18 - Removing the Freezer Drawers

19 - Assembling the Freezer Drawers

20 Connecting the Water Line

20 - Before You Begin

20 - Water Pressure

20 - What You Will Need

22 - Water Line Installation Instructions

24 Turning On the Power

24 Leveling and Door Alignment

24 - Leveling

25 - Door Alignment

29 - Normal Sounds You May Hear

29 - Preparing for Vacation

30 - Food Preservation Location

31 - Food Storage Tips

31 - Storing Frozen Food

32 Humidity Controlled Crisper and

Glide’N’Serve

33 Detaching and Assembling the Storage Bins

34 Adjusting the Refrigerator Shelves

35

MAINTENANCE

35 Cleaning

36

SMART DIAGNOSIS

TM

36 Using Smart Diagnosis

37

TROUBLESHOOTING

44

WARRANTY

3 PRODUCT FEATURES

PRODUCT FEATURES

* Depending on the model, some of the following functions may not be available.

DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a warning alarm sounds at 30 second intervals.

HUMIDITY CONTROLLED CRISPERS

The Humidity Controlled Crispers are designed to help keep your fruits and vegetables fresh and crisp. You can control the amount of humidity in the crispers by adjusting the settings between Low and High.

GLIDE‘N’SERVE

Glide‘N’Serve provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked.

AUTO CLOSING HINGE

The refrigerator doors and freezer drawers close automatically with a slight push. (The door only closes automatically when it is open at an angle less than 30°.)

ICE PLUS

Ice production can be increased by approximately 20 percent when the freezer section is maintained at the coldest temperature for a 24-hour period.

IMPORTANT SAFETY INSTRUCTIONS 4

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

This guide contains many important safety messages. Always read and obey all safety messages.

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard signal word WARNING or CAUTION. These words mean:

WARNING You can be killed or seriously injured if you do not follow these instructions.

CAUTION Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or product damage.

basic safety precautions should be followed, including the following:

Power

pull it straight out from the outlet.

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent cracks or abrasion damage along its length or at either the plug or connector end.

Unplug the power plug immediately in the event of a blackout or thunderstorm.

Plug in the power plug with the power cord facing downward.

Do not use extension cords and adapters ungrounded.

Installation

Contact an authorized service center when you install or relocate the refrigerator.

When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord.

Prior to use, ensure that you are connecting this product to a dedicated grounded electrical outlet rated for use with this product (115/127V ~ 60Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.

Do not install the refrigerator where there may be a danger of the unit falling.

Use

DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

Do not hang on to or place heavy objects on the refrigerator’s dispenser.

Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator.

Do not put live animals inside the refrigerator.

Do not allow children to climb into the product when it is in use.

In the event of a gas leak (propane/LPG), ensure adequate ventilation and contact an authorized service center before resuming use. Do not touch or disassemble the electrical outlet of the refrigerator.

adequate ventilation and contact an authorized service center.

refrigerator or store them inside the refrigerator. Do not place the refrigerator in the vicinity of

5 IMPORTANT SAFETY INSTRUCTIONS


safety precautions should be followed, including the following:

This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc. refrigerator and reset the control of thermostat (refrigerator or freezer) to the desire position.

power.

Do not modify or extend the power cord.

Do not use a dryer to dry the interior. Do not light a candle to remove interior odors.

For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.

Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke coming from the appliance.

Do not disassemble or modify the refrigerator.

Do not put hands, feet, or metal objects below or behind the refrigerator.

Do not operate the refrigerator or touch the power cord with wet hands.

In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector hands on the automatic ice-making mechanism while the refrigerator is plugged in.

When dispensing ice from the dispenser, do not use crystal ceramics.

Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your refrigerator is in operation.

Do not put glass containers, glass bottles or soda in the freezer.

This appliance is not intended for use by persons (including children) with reduced physical, sensor y or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to assure that they do not play with the appliance.

Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health issue.

If you are throwing away y our old refrigerator, make sure the CFC or HCFC

HCFC coolant, you may be environmental law.

Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. the doors but leave the shelves in place so that children may not easily climb inside.

If the refrigerator is connected to a circuit protected by fuses, use time delay fuses.

If the use of this unit is no longer needed, please contact local authorities to dispose of this product in a safe way due contains Pentane-cycle or pentane like gas for insulation. Insulation

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

IMPO RTANT SAFETY INSTRUCTIONS 6


To reduce the risk of re, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following:

Risk of Fire and Flammable Materials

*Refrigerant type is indicated in the label inside your refrigerator, this warning apply just for models with R600a refrigerant.

This appliance contains a small amount of isobutane refrigerant (R600a), which is combus tible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could of ignition and air the room in which the appliance is standing for several minutes. occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of

R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance any signs of damage. If in doubt, consult your dealer.

CAUTION

Installation

The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the refrigerator.

Be careful when you unpack and install the refrigerator. Immediately dispose of plastic and other packing materials out of the reach of children.

The appliance must be positioned for easy access to a power source.

Use

Close the door carefully when children are around. ssarily small. Be careful closing doors when children are nearby.

If you store food improperly, be aware that it may fall and cause injury.

Do not use aerosols near the refrigerator.

Do not store articles on the top of the appliance.

Maintenance

Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth. areas regularly.

Do not store, disassemble or repair the refrigerator by yourself.

Remove any dust or foreign matter from the power plug pins.

Do not use a wet or damp cloth when cleaning the plug.

fore plugging it back in.

If you notice a chemical or burning plastic smell or see smoke, unplug the refrigerator immediately and contact your LG Electronics Service Center.

WARNING

DO NOT USE MECHANICAL DEVICES

Do not use mechanical devices or other means to accelerate the defrosting process, only those recommended by the manufacturer.

WARNING

DO NOT STORE ELECTRICAL

APPLIANCES, do not use electrical appliances inside the food storage compartment, unless they are recommended by the manufacturer.

SAVE THESE INSTRUCTIONS

7 COMPONENTS

COMPONENTS

Use this page to become more familiar with the parts and features of your refrigerator. Page references are included for your convenience.

Refrigerator Exterior

Handle

O p e n s a n d c l o s e s the door.

Refrigerator

Preserves food.

Freezer

Preserves frozen food.

Ez Handle

Easily open the freezer door.

COMPONENTS 8

Refrigerator Interior

* Optional Parts : Not included with all models.

LED interior lamps

The interior lamps light up the inside of the refrigerator.

Fixed Door Bin*

Used to preserve ch i l l e d f o o d o r drinks.

Crisper

Controls humidity and helps vegetables and fruit to stay crisp.

Icemaker*

Ice cubes are automatically produced.

Ice Bin*

(included with icemaker)

Can be removed to or pitchers.

Pullout Drawer

Used for extra storage within the freezer compartment.

Adjustable Refrigerator Shelf

The shelves in your refrigerator are adjustable to meet your individual storage needs. (Half or full Type)

Dairy Product Bin*

Used to preser ve dairy products.

(some models only)

Modular Door Bins

Interchangeable bins can be arranged to s u i t yo u r s t o r a g e needs.

Auto Closing Hinge

The refrigerator doors and freezer drawers close automatically when you push them slightly.

(The door only closes automatically when it is open at an angle of less than 30°.)

Glide'N'Serve

Used for large party trays, deli items and beverages.

Durabase® and Durabase® Divider

T h e D u r a b a s e i s a s t o r a g e s p a c e recommended for the preservation of large food items. The Durabase Divider is used to organize the Durabase area into sections.

It can be adjusted from side to side to

9 INSTALLATION

INSTALLATION

Installation Overview

to another location. refrigerator

2 Choosing the proper location

3 Disassembling/Assembling

4 Connecting the water supply and water line

5 Leveling and Door

Alignment

“This appliance is intended to be used in household and similar applications such as:

motels and others residential type environments.

-Bed and breakfast type environments; catering and similar non-reatil applications.”

INSTALLATION 10

Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Dimensions

Net weight

Width

32 3/4 in.

(833 mm)

Width

29 3/4 in.

(756 mm)

Width

32 3/4 in.

(833 mm)

Width

29 3/4 in.

(756 mm)

32 3/4" (W) X 35 1/2" (D) X 69 7/8" (H), 46" (D w/ door open)

833 mm (W) X 901 mm (D) X 1775.5 mm (H), 1168.5 mm (D w/ door open)

29 3/4" (W) X 35 1/2" (D) X 68 1/2" (H), 44 3/4" (D w/ door open)

756 mm (W) X 901 mm (D) X 1740 mm (H), 1137 mm

(D w/ door open)

253 lb. (115 kg)

237.4 lb. (107.9 kg)

11 INSTALLATION

Unpacking Your Refrigerator Choosing the Proper Location

WARNING

Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury.

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death.

Remove tape and any temporary labels from your refrigerator before using. Please remove vinyl from doors before connecting unit to the electrical supply (on some models). Do not remove any warning type labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator.

Select a place where a water supply can be easily connected for the automatic icemaker.

NOTE

The water pressure must be between

20 and 120 psi (0,14 - 0,82 MPa) on models without a water filter and between 40 and

120 psi (0,28 - 0,82 MPa) on models with a water filter

The refrigerator should al ways be plugged into its own individual properly grounded electrical outlet rated for 115/127 V ~ 60 Hz,

AC only, and fused at 15 or 20 A.

This provides the best performance and also prevents overloading house hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided.

WARNING

To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area.

To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.

Refrigerator shelves are installed in the shipping position. Please reinstall shelves according to your individual storage needs.

Flooring

To avoid noise and vibration, the unit must be leveled and installed on a solidly constructed floor. If required, adjust the leveling legs to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling legs can be turned easily by tipping the cabinet slightly. Turn the leveling legs to the left to raise the unit or to the right to lower it. (See Leveling and Door

Alignment.)

NOTE

Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended.

Ambient Temperature

Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F

(43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

Measuring the Clearances

Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (61 cm) in front of the refrigerator to open the doors, and at least 2 inches

(5.08 cm) between the back of the refrigerator and the wall.

INSTALLATION 12

Removing/Assembling the

Refrigerator Door Handles

NOTE

When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure. If it is necessary to remove the handles, follow the directions below. The appearance of the handle may vary from what is shown in the illustrations

Removing the Handles

1 Loosen the set screws with a 3/32 in.

(2.5 mm) Allen wrench and remove the handle.

2 Loosen the mounting fasteners that connect to the refrigerator door and handle using a ¼ in.

(6.35 mm) Allen wrench, remove the mounting fasteners.

24” (61 cm)

2” (5.08 cm)

Assembling the Handles

1 Assemble the mounting fasteners at both ends of the handle using a ¼ in.

(6.35 mm) Allen wrench.

2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws with a 3/32 in. (2.5 mm) Allen wrench.

13 INSTALLATION


Freezer Drawer Handle


Doors and Drawers

Removing the Handle

1 Loosen the set screws located on the lower side of the handle with a 3/32 in. (2.5mm)

Allen wrench and remove the handle.

When it is necessary to move the refrigerator through a narrow opening, removing the doors is the recommended procedure.

2 Loosen the mounting fasteners connect to the freezer drawer and handle using a 1 /

4

in.

(6.35 mm)

Allen wrench, and remove the mounting fasteners.

Assembling the Handle

that

1 Assemble the mounting fasteners at

2 both ends of the handle using a

(6.35 mm) wrench. handle footprints over the mounting fasteners and tightening the set screws with a 3/32 in.

(2.5 mm)

Allen wrench.

1

/

4

in. Allen

WARNING y If your entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator side ways through the doorway.

y Use two or more people to remove and install the refrigerator doors. Failure to do so can result in back or other injury.

y Disconnect the electrical supply to the refrigerator before installation. Failure to do so could result in serious injury or death.

y Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. You may be injured or receive an electrical shock.

y Be careful when handling the hinge and stopper. You may be injured. y Remove food and bins before detaching the doors and drawers.

WARNING

When assembling or disassembling the handle: y Grasp the handle tightly to avoid dropping it. y Do not swing the handle into nearby people or animals.

y Make sure that the bracket hole of the bolt of the door. Assemble the set y Make sure that there is not a gap between the door and handle after assembling the handle.

INSTALLATION 14

Removing the Left Refrigerator Door

1 R emove the top hinge cover screws . L ift the hook (not visible), located at the bottom of the front side of the cover head screwdriver.

4 Remove hinge. Set parts aside.

2 Disconnect the wire harness 3 .

3 R emove the grounding screw 4 .

2

1

2

4

6

3

5

CAUTION

When lifting the hinge, be careful that the door does not fall forward.

5 Lift the door from the middle hinge pin and remove the door.

CAUTION

Place the door, inside facing up, on a non-scratching surface.

15 INSTALLATION

Removing the Right Refrigerator Door

1 R emove the top hinge cover screws . L ift the hook (not visible), located at the bottom of the front side of the cover . with a flathead screwdriver.

3 Lift the door from the middle hinge pin and remove the door.

2

2 Remove the three bolts using a 10mm or

13/32-inch socket wrench and lift off the top hinge. Set parts aside.

CAUTION

Place the door, inside facing up, on a non-scratching surface.

CAUTION

When lifting the hinge, be careful that the door does not fall forward.

INSTALLATION 16

Assembling the Right Refrigerator

Door

Install the right-side door first.

1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure.

4 Replace the hinge cover . Insert and tighten the cover screws .

2 2

2 Align the door with the cabinet

3 Line up the holes in the top hinge with the holes in the top of the refrigerator. Insert and tighten the three bolts in the hinge.

17 INSTALLATION

Assembling the Left Refrigerator

Door

Install the left refrigerator door after the right door is installed.

1 Make sure that the plastic sleeve is inserted in the bottom of the door. Inst all the refrigerator door onto the middle hinge.

4 Replace the grounding screw 3 .

5 Reconnect the wire harness 4 .

6 Replace the hinge cover 5 . Insert and tighten the cover screws 6 .

6

5

2 Align the door with the cabinet

3 Line up the holes in the top hinge with the holes in the top of the refrigerator. Insert and tighten the three bolts in the hinge.

3

4

INSTALLATION 18

Removing the Freezer Drawers

The top, middle and bottom drawers are all removed in the same way. In the following freezer drawer is not shown for clarity.

CAUTION y Use two or more people to remove and install the freezer drawer. Failure to do so can result in back or other injury. y Do not hold the handle when removing or replacing the drawer. The handle may y Be careful of sharp hinges on both sides of the drawer. y When you lay the drawer down, be y Do not sit or stand on the freezer drawer. y To prevent accidents, keep children and pets away from the drawer. Do not leave the drawer open.

1 Pull the drawer open to full extension.

2 Lift the DuraBase basket up and out, making sure to clear the rail system.

4 Slide out the bar.

CAUTION

Do not hold the handle when removing or replacing the drawer. The handle may come

5 G rip both sides of the drawer and pull it up to remove it from the rails.

3 Remove the screws at the ends of both rails

6 Holding one rail with each hand, push the rails in simultaneously.

19 INSTALLATION

Assembling the Freezer Drawers

The top, middle and bottom drawers are all assembled in the same way.

1 Using t wo hands, pull out both rails simultaneously until they are fully extended.

3 Reinstall the bar in the drawer supports.

2 G rasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides.

1

4 tighten the screws located on both sides.

3

2

5 W ith the drawer pulled out to full extension, insert the lower basket in the rail assembly.

CAUTION

Do not hold the handle when removing or replacing the drawer. The handle may come

INSTALLATION 20

Connecting the Water Line (Ice Maker installed only)

Before You Begin

This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage.

Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage water hammer before installing the water supply line to the refrigerator.

CAUTION

To prevent burns and product damage, only connect the refrigerator water line to a cold water supply.

If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the OFF (O) position.

CAUTION

Do not install the icemaker tubing in areas where temperatures fall below freezing.

Water Pressure

You will need a cold water supply. The water pressure must be between 20 and 120 psi

(0.14 y 0.82 MPa) on models without a water connected to your cold water supply, this water line installation is not covered by the refrigerator warranty. Follow the following instructions carefully to minimize the risk of expensive water damage.

CAUTION

Wear eye protection during installation to prevent injury.

If the water pressure from the reverse osmosis system is less than 21 psi or 0,14 MPa takes more y the reverse osmosis system is blocked. y Allow the storage tank on the reverse usage.

y If the issue concerning water pressure from reverse osmosis remains, call a y All installations must be in accordance with local plumbing code requirements.

What You Will Need

.

Copper Tubing, ¼ in. (6.35 mm) outer diameter, to connect the refrigerator to the water supply. Be sure both ends of t h e t u b i n g a r e c u t s q u a r e .

To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe.

Then, add 8 feet (2.4 m).

(about 8 feet [2.4 m] coiled into three turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.

.

.

Power drill.

½ in. (13 mm) or adjustable wrench.

.

Flat blade and Phillips head screwdrivers.

.

Two ¼ in. (6.35 mm) outer diameter compression nuts and 2 ferrules (sleeves) to connect the the refrigerator water valve.

connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (0,28 y 0,41 MPa) capacity

21 INSTALLATION y If your existing copper water line will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR with a tube cutter and then use a y Shutoff valve to connect to the cold water line.

have a water inlet with a minimum inside diameter of 5/32 in. (4 mm) at the point of connection to the COLD valves are included in many water supply kits.

Before purchasing, make sure a saddletype valve complies with your local plumbing codes.

NOTE

A self-piercing saddle type water valve should not be used.

INSTALLATION 22

Water Line Installation Instructions

WARNING y When using any electrical device (such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock.

4 FASTEN THE SHUTOFF VALVE pipe with the pipe clamp.

Pipe Clamp

S a d d l e - Ty p e Vertical Cold

Water Pipe used drinking water line.

1 SHUT OFF THE MAIN WATER SUPPOLE

Turn on the nearest faucet to relieve the pressure on the line.

2 CHOOSE THE VALVE LOCATION

C h o o s e a l o c a t i o n for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather any sediment from the water pipe.

3 DRILL THE HOLE FOR THE VALVE .

Drill a 1/4 in. (6.35 mm) hole in the water pipe using a sharp bit. Remove any burrs resulting f r o m d r i l l i n g t h e h o l e i n t h e p i p e .

B e c a r e f u l n o t t o allow water to drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice production or smaller cubes.

NOTE

The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing.

NOTE

Commonwealth of Massachusetts Plumbing

Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in

Massachusetts. Consult with your licensed plumber by norms and regulations of your country .

5 TIGHTEN THE PIPE CLAMP

Tighten the clamp screws until the sealing washer begins to swell.

NOTE: Do not overtighten clamp or

you may crush the tubing.

Pipe Clamp

Washer

Inlet End

Clamp Screw

6 ROUTE THE TUBING .

Route the tubing between the cold water line and the refrigerator.

Route the tubing through a hole drilled in adjacent base cabinet) as close to the wall as possible.

NOTE

8 feet [2.4 m] coiled into 3 turns of about

10 in. [254 mm] diameter) to allow the refrigerator to move out from the wall after installation.

23 INSTALLATION

7 CONNECT THE TUBING TO THE VALVLE

Place the compression nut and ferrule

(sleeve) for copper tubing onto the end of valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.

1 0 TURN THE WATER ON AT THE

SHUTOFF VALVE

Tighten any connections that leak.

Saddle-Type Compression

Nut

Packing Nut

Outlet Valve

8 FLUSH OUT THE TUBING

Turn the main water out the tubing until the water is clear.

the water valve after a b o u t o n e q u a r t o f

Ferrule (sleeve)

9

CONNECT THE TUBING TO THE

REFRIGERATOR

NOTE: Before making the connection to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet.

a water valve.

b . Place the compression nut and ferrule (sleeve) onto the end of the tubing as shown.

c .

Insert the end of the copper tubing into the connection as far as possible. While holding

Tubing Clamp

¼ in. Tubing

CAUTION

Check to see if leaks occur at the water line connections.

1 1 PLUG IN THE REFRIGERATOR

Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.

1 2 START THE ICEMAKER

Set the icemaker power switch to the position.

The icemaker will not begin to operate until it reaches its operating temperature of 15°F

(–9°C) or below. It will then begin operation automatically if the icemaker power switch is in the ON (I) position.

WARNING

Never use old or used hoses. Always use new ones to have a better use and experience. Connect always to a potable water source to avoid security and health issues.

¼ in.

Compression

Nut

Ferrule (sleeve)

Refrigerator

Connection

Turning On The Power

1 Plug in the refrigerator.

CAUTION y Connect to a rated power outlet. y the wall outlet and wiring for proper y grounding. terminal of the power plug.

INSTALLATION 24

Leveling and Door Alignment

Leveling

After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push

Your refrigerator has two front leveling legs— one on the right and one on the left. Adjust the legs to alter the tilt from front-to-back or side-toside. If your refrigerator seems unsteady, or you want the doors to close more easily, adjust the refrigerator’s tilt using the instructions below:

1 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.

NOTE

2 Open both doors again and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and you should turn both leveling legs the same amount.

25 INSTALLATION

Door Alignment

Identify your Refrigerator Doors alignment type according the accesory included in your owner’s manual.

Door Alignment (Type 1)

Both the left and right refrigerator doors have an adjustable nut, located on the bottom hinge, to raise and lower them to align properly. If the space between your doors is uneven, follow the instructions below to align the doors evenly:

Use the wrench (included with the Owner’s

Manual) to turn the nut in the door hinge to adjust the height. To the right to raise or to the left to lower the height.

Door Alignment (Type 2)

If the spacing between the doors is uneven, follow the instructions below to align them:

1.

With one hand, lift up the door you want to raise at middle hinge.

2.

With other hand, use pliers to insert snap ring as shown.

3.

Insert additional snap rings until the doors are aligned

(Three snap rings are provided per unit).

1

2

HOW TO USE 26

HOW TO USE

Before use

Clean the refrigerator.

shipping.

CAUTION y Do not scratch the refrigerator with a sharp object or use a detergent that y tape or adhesive from the refrigerator,. information on the rear surface of the refrigerator.

NOTE

Connect the power supply.

Check if the power supply is connected before use.

Read the “Turning On The Power” section.

Turn off the icemaker if the refrigerator is not yet connected to the water supply. (Ice Maker installed only).

into the grounded electric outlet.

* This is applicable only to certain models.

CAUTION

Running the automatic icemaker before connecting it to the water supply may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.

Allow your refrigerator to run for at least two to three hours before putting food cooling.

CAUTION

Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor could remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature lowers.

Open refrigerator doors and freezer drawers to ventilate the interior.

tape from inside the refrigerator and open the refrigerator doors and the freezer drawers for ventilation.

27 HOW TO USE

Control Pad


Control Pad Features

LED Display Indicator

Door

Control Button

Refrigerator Temperature

Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F).

Freezer Temperature

Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F).

To change the temperature mode from °F to °C

(or vice versa) press and hold the Refrigerator and Freezer temperature buttons simultaneously

Door Alarm

Door y W h e n p o w e r i s c o n n e c t e d t o t h e refrigerator, the door alarm is initially set to ON. When you press the Door Alarm button, the display will change to OFF and the Door Alarm function will deactivate.

y When either the refrigerator or the freezer door is left open for more than 60 seconds, the alarm tone will sound to let you know that the door is open.

y When you close the door, the door alarm will stop.

indicator on the display window switches between Celsius and Fahrenheit.

NOTE

The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator.

CAUTION

Display Mode (For Store Use Only)

The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated OFF will display on the control panel and the display will remain on for 20 seconds.

To deactivate / activate:

With either refrigerator door opened, press and hold the Refrigerator and Ice Plus

Ice Plus

The control panel will beep and the that Display Mode is deactivated. Use the same procedure to activate Display Mode.

This function increases both ice making and freezing capabilities. y When you touch the Ice Plus button, the graphic will illuminate in the display and will continue for 24 hours. The function y You can stop this function manually by touching the button one more time.

HOW TO USE 28

Automatic Icemaker

(Ice Maker installed only).

(Freezer Room)


Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce

12 cubes per cycle—approximately 120 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.

y It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. y The water pressure must be between 20 and

120 psi (0,14 y 0,82 MPa) on models without

Automatic

Shut O Arm

Power Switch

Turning the Automatic Icemaker

On or Off

icemaker switch to OFF (O) . To turn on the automatic icemaker, set the switch to ON (I) .

to produce the normal amount and size of ice cubes.

y Foreign subst ances or frost on the ice-detecting sensor can interrupt ice production. Make sure the sensor area is clean at all times for proper operation.

29 HOW TO USE

Automatic Icemaker (continued)

When You Should Turn the

Icemaker Off

CAUTION y Th e fi r s t i c e p r o d u c e d m ay i n c l u d e particles or odor from the water supply line or the water tank.

y Throw away the first few batches of ice

(about 24 cubes). This is also necessary if the refrigerator has not been used for a long time.

y Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst.

y If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact a qualified ser vice center. Do not use the ice or water until the problem is corrected.

y Be sure nothing interferes with the sweep of the automatic shut off arm.

y It is normal for some cubes to be stuck together.

y If ice is not used frequently, old ice cubes will become cloudy, taste stale, and shrink.

y Never use thin crystal glass or crockery to collect ice. Such containers may chip or break resulting in glass fragments in the ice.

y When the water supply will be shut off for several hours.

y When the ice bin is removed for more than one or two minutes.

y When the refrigerator will not be used for several days.

NOTE

The ice bin should be emptied when the icemaker on/off switch is turned to the OFF position.

Normal Sounds You May Hear

y The icemaker water valve will buzz as the icemaker fills with water. If the power switch is in the ON (I) position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, move the power switch to OFF (O).

NOTE

Keeping the power switch in the ON (I) position before the water line is connected can damage the icemaker.

y You will hear the sound of cubes dropping into the bin and water running in the pipes as the icemaker refills.

Preparing For Vacation

Set the icemaker power switch to OFF (O) and shut off the water supply to the refrigerator.

NOTE

The ice bin should be emptied anytime the icemaker on/off switch is turned to the OFF

(O) position.

If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.

HOW TO USE 30

Storing Food

Food Preservation Location

Store your food in the optimal space to enjoy the freshest taste.

Dairy product bin

(In some models)

Vegetable storage

(Crispers)

Preserve vegetables and fruit.

Adjustable refrigerator shelf (Half of full type)

Adjustable shelves to meet your individual storage needs.

Ice bin

Stores ice.

(Ice Maker installed only)

Modular door bin

Store drinks such as juice and soda, as well as seasonings, salad d r e s s i n g s a n d o t h e r food items.

Durabase ®

Largest storage space in the freezer.

Pantry Drawer

Provides storage space for large party trays, deli items and beverages.

CAUTION

.

.

Do not store food with high moisture content towards the top of the refrigerator. The moisture could come in direct contact with the cold air and freeze.

.

Wash food before storing it in the refrigerator. If necessary, rinse and thoroughly pat dry vegetables and fruit to remove obvious soil, juice, or blemished areas, and wipe down food packaging to prevent adjacent foods from being contaminated.

If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of

.

clean cloth or a paper towel.

If the refrigerator door or freezer drawer is opened too often, warm air may penetrate the refrigerator and raise its temperature. This can increase the running costs of the unit.

NOTE

.

.

If you are leaving home for a short period of time, like a short vacation, the refrigerator should be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer.

unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing in the refrigerator.

31 HOW TO USE

Food Storage Tips

* The following tips may not be applicable depending on the model.

Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and t aste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.

Food

Butter or

Margarine

Cheese

Milk

Eggs

Fruit

Leafy

Vegetables

Vegetables with skins

(carrots, peppers)

Fish

How To

Keep opened butter in a covered dish or closed compartment.

When storing an extra supply, wrap in freezer packaging and freeze.

Store in the original wrapping until you are ready to use it.

Once opened, rewrap tightly in plastic wrap or aluminum foil.

Wipe milk cartons. For coldest milk, place containers on an interior shelf.

Store in original carton on interior shelf, not on door shelf.

Do not wash or hull the fruit until it is ready to be used. Sort and keep fruit in its original container, in a crisper, or store in a completely closed paper bag on a refrigerator shelf.

Remove store wrapping and discolored areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in crisper.

Place in plastic bags or plastic container and store in crisper.

Store freezer section if they are not being consumed the same day of purchase

It is recommended to consume

Leftovers day purchased.

Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids.

Storing Frozen Food

NOTE

Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.

Freezing

Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours

(no more than 2 to 3 lbs. of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

NOTE

Allow hot foods to cool at room temperature for 30 minutes, then package and freeze.

Cooling hot foods before freezing saves energy.

Storing Frozen Food (continued)

Packaging

Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.

Packaging recommendations:

.

.

.

.

.

.

Rigid plastic containers with tight-fitting lids

Straight-sided canning/freezing jars

Heavy-duty aluminum foil

Plastic-coated paper

Non-permeable plastic wraps

Specified freezer-grade self-sealing plastic bags

Follow package or container instructions for proper freezing methods.

Do not use

.

.

.

.

.

Bread wrappers

Non-polyethylene plastic containers

Containers without tight lids

Wax paper or wax-coated freezer wrap

Thin, semi-permeable wrap

HOW TO USE 32

Humidity Controlled Crisper and Glide’N’Serve

Humidity Controlled Crisper


The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer.

You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between Vegetable and Fruit.

.

Vegetable keeps moist air in the crisper for best storage of fresh, leafy vegetables.

.

Fruit lets moist air out of the crisper for best storage of fruit.

Ve getable Fruit

Fruit Ve getable

Glide’N’Serve

This drawer can be used for large party trays, deli items and beverages. (This drawer should not be used for vegetables that require high humidity.)

33 HOW TO USE

Detaching and Assembling the

Storage Bins

Glide’N’Serve and Humidity

Controlled Crisper

To remove the Humidity Controlled Crisper and the Glide’N’Serve, pull out the Crisper and

Glide’N’Serve to full extension, lift the front up, and pull straight out.

To Remove the Glass

(Pantry drawer not shown for clarity)

Lift up the glass under the crisper cover, and pull up and out.

To install, slightly tilt up the front, insert the drawer into the frame and push it back into place.

Door Bins

The door bins are removable for easy cleaning and adjustment.

1 To remove the bin, simply lift the bin up and pull straight out.

2 To replace the bin, slide it in above the desired support and push down until it snaps into place.

ICE BIN (In some models)

Pull the drawer as much as possible (1).

Raise the ice box and take it out carefully (2).

ice bin in the right position (3).

rawer

2 1 c

3

NOTE

Some bins may vary in appearance and will

CAUTION y Do not apply excessive force while detaching or assembling the storage bins. y Do not use the dishwasher to clean the storage bins and shelves. y Regularly detach and wash the storage bins and shelves; they can become easily contaminated by the food.

HOW TO USE 34

A d j u s t i n g t h e Ref r i g e ra to r

Shelves

The shelves in your refrigerator are adjustable to meet your individual storage needs. Your model may have full or split shelves.

CAUTION y D o n o t c l e a n g l a s s s h e l v e s w i t h w a r m w a t e r w h i l e t h e y a r e c o l d .

S h e l ve s m ay b r e a k i f ex p o s e d t o sudden temperature changes or impact.

y Glass shelves are heavy. Use special care when removing them.

want easier. Doing so will also reduce the amount of time the refrigerator door is open which will save energy.

Detaching the Shelf

Tilt up the front of the shelf and then lift the shelf straight up. Pull the shelf out.

How to remove the full-width shelf

Lift the rear of the shelf and pull it out.

Assembling the Shelf

Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then, lower the front of the shelf so that the hooks drop into the slots.

The full-width shelf placement

Slide the shelf in the guides until it stops

CAUTION

Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilling food.

35 MAINTENANCE

MAINTENANCE

Cleaning

Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors.

Wipe up spills immediately.

Always unplug the refrigeration before cleaning.

General Cleaning Tips

Unplug refrigerator or disconnect power.

Remove all removable parts, such as shelves, crispers, etc.

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.

Hand wash, rinse and dry all surfaces thoroughly.

Exterior

For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth.

CAUTION

Do not use a rough cloth or sponge when cleaning the interior and exterior of the refrigerator.

Do not place your hand on the bottom surface of the refrigerator when opening and closing.

WARNING

Inside Walls (allow freezer to warm up so the cloth will not stick)

To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use window material.

Condenser Coils

Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

WARNING

In case of replacement, the new lamp should

LIGHT (LED) REPLACEMENT

Note: Do not remove the LED, it is only to be

SMART DIAGNOSIS 36

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with the or logo.

The LG ThinQ application allows you to communicate with the appliance using a smartphone.

LG ThinQ Application Features

Communicate with the appliance from a smartphone using the convenient smart features.

Smart Diagnosis

• If you experience a problem while using the appliance, this smart diagnosis feature will help you diagnose the problem.

NOTE

• The application is subject to change for appliance improvement purposes without notice to users.

• Functions may vary by model

Using Audible Diagnosis to

Diagnose Issues

Follow the instructions below to use the audible diagnosis method.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the

LG ThinQ application.

1

2

Open the refrigerator doors.

Press and hold the Freezer button for 3 seconds or longer.

• The control panel will be turned off, and then ‘3’ will be displayed on the refrigerator temperature display part.

3

Hold the phone on the upper right speaker hole.

Installing the LG ThinQ

Application

Search for the LG ThinQ application from the

Google Play Store or Apple App Store on a smart phone.

• Follow instructions to download and install the application.

• Run the LG ThinQ application and follow the instructions in the application to register the appliance.

Smart Diagnosis

This feature is only available on models with the or logo.

Use this feature to help you diagnose and solve problems with your appliance.

NOTE

• For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.

• The featu re may be subject to change without depending on where you are located.

4

After the data transfer is complete, the diagnosis will be displayed in the application.

5

Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application.

NOTE

• For best results, do not move the phone while the tones are being transmitted.

37 TROUBLESHOOTING

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time and money.

Problem Possible causes Solutions

Refrigerator and Freezer section are not cooling.

A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground

Fault Circuit Interrupter) outlet, and the outlet's circuit breaker has tripped.

Check the main electrical box and replace the fuse or reset the circuit breaker. Do not increase fuse capacity.

If the problem is a circuit overload, have it corrected by a qualified electrician. Reset the circuit breaker on the

GFCI. If the problem persists, contact an electrician.

Cooling

System runs too much.

The refrigerator control is set to OFF (some models).

Refrigerator is in the defrost cycle.

Turn the control ON. Refer to the Setting the

Controls section for proper temperature settings.

During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30 minutes

Refrigerator was recently installed.

Refrigerator was recently relocated.

restored once the defrost cycle has completed.

It may take up to 24 hours for each compartment to reach the desired temperature.

If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power.

Modern refrigerators require more operating Refrigerator is replacing an older model.

Refrigerator was recently plugged in or power restored.

The door is opened often or a large amount of food / hot food was added.

technology.

The refrigerator will take up to 24 hours to cool completely.

Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food

Doors are not closed completely.

Refrigerator is installed in a hot location.

Condenser / back cover is clogged.

as soon as the food is removed. (Refer to the Food

Storage Guide .)

Firmly push the doors shut. If they will not shut all the way, see the Doors will not close completely or pop open section in Troubleshooting.

The compressor will run longer under warm conditions. At normal room temperatures 70°F (21 °C) expect your compressor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110°F (43 °C).

Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

TROUBLESHOOTING 38

Problem

Refrigerator or

Freezer section is too warm.

Possible causes

Refrigerator was recently installed.

The air vents are blocked.

Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections.

Doors are opened often or for long periods of time.

Solutions

It may take up to 24 hours for each compartment to reach the desired temperature.

Locate air vents by using your hand to sense

Unit is installed in a hot location.

A large amount of food or hot food was added to either compartment.

section.)

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen door openings.

The refrigerator should not be operated in temperatures above 110°F (43 °C).

Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the

Doors not closed correctly. See the Doors will not close correctly or pop open section in Parts & Features Troubleshooting.

Temperature control is not set correctly.

If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the

Controls section for more information.

Defrost cycle has recently completed.

During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and once the defrost cycle has completed.

39 TROUBLESHOOTING

Problem

Interior moisture buildup.

Food is freezing in the refrigerator compartment.

Frost or ice crystals form on frozen food

(outside of package).

Possible causes


Food is not packaged correctly.

Food with high water content was placed near an air vent.

Refrigerator temperature control is set incorrectly.

Refrigerator is installed in a cold location.

Door is opened frequently or for long periods of time.

Solutions

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen door openings.

Doors not closed correctly. See the Doors will not close correctly section in the Troubleshooting section.

Weather is humid. Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.

Defrost cycle recently completed.

During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall. Wait 30 minutes and restored once the defrost cycle has completed.

Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost.

Rearrange items with high water content away from air vents.

If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the

Controls section for more information.

When the refrigerator is operated in temperatures below 41°F (5°C), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperatures below 55°F (13°C).

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation.

Refrigerator or

Freezer section is too cold.

duration of door openings.

Door is not closing properly. Refer to the Doors will not close correctly or pop open section in the Troubleshooting section.

Incorrect temperature control settings.

If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information.


Problem Possible causes

Frost or ice crystals on frozen food (inside of sealed package).

Condensation from food with a high water content has frozen inside of the food package.

Icemaker is not making enough ice. (Ice Maker installed only).

Food has been left in the freezer for a long period of time.

Demand exceeds ice storage capacity.

House water supply is not connected, valve is not turned on fully, or valve is clogged.

exhausted.

Low house water supply pressure.

Solutions

This is normal for food items with a high water content.

Do not store food items with high water content in the freezer for a long period of time.

The icemaker will produce approximately 70-210 cubes in a 24 hour period.

Connect the refrigerator to a cold water supply valve fully open.

If the problem persists, it may be necessary to contact a plumber.

t Approximately every six months.

t t When the water dispenser output decreases. t When the ice cubes are smaller than normal.

The water pressure must be between 20 and 120 psi (0,14 y 0,82 MPa) on models without a water

If the problem persists, it may be necessary to contact a plumber. system is used.

Tubing connecting refrigerator to house supply valve is kinked.


Doors are not closed completely.

The temperature setting for the freezer is too warm.

the water pressure below the minimum amount and result in icemaker issues. (Refer to Water

Pressure section.)

The tubing can kink when the refrigerator is moved during installation or cleaning resulting in supply line and arrange it to prevent future kinks.

If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature.

Lowering the refrigerator temperature can help, as well as not opening the doors as frequently.

If the doors are not properly closed, ice production completely or pop open section in Parts &

Features Troubleshooting for more information.

The recommended temperature for the freezer compartment for normal ice production is 0°F (–18 °C).

If the freezer temperature is warmer, ice production


Problem

Icemaker is not making enough ice (continued).

(Ice Maker installed only).

Possible causes

Refrigerator was recently installed or icemaker recently connected.

The ice detecting sensor is obstructed.

Solutions

It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice.

that it is in the ON (I) position.

Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation.

Connect the refrigerator to the water supply and The refrigerator is not connected to a water valve is not turned on.

sensor) obstructed.

Ice has bad taste or odor.


Icemaker is making too much ice.


Reverse osmosis water connected to your cold water supply.

Water supply contains minerals such as sulfur.

Icemaker was recently installed.

The food has not been stored properly in either compartment.

The interior of the refrigerator needs to be cleaned.

The ice storage bin needs to be cleaned.

sensor) is obstructed arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice path between the two sensors.

the water pressure below the minimum amount and result in icemaker issues. (Refer to the Water

Pressure section.) taste and odor problems. NOTE: In some cases, to remove all minerals/odor/taste in all water supplies.

Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste.

Throw away old ice and make a new supply.

Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.

See the Care and Cleaning section for more information.

Empty and wash the bin (discard old cubes).

Make sure that the bin is completely dry before reinstalling it.

Empty the ice bin. If your icemaker is equipped moves freely. If your icemaker is equipped with there is a clear path between the two sensors. proper operation.


Problem

Clicking

Possible causes

The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control

(or refrigerator control on some models) will also click when cycling

Normal Operation

Solutions

Rattling

Whooshing

Popping

Sizzling

Vibrating

Dripping

Pulsating or

High-Pitched

Sound

Rattling noises may come from the on the back of the unit, or items stored on top of or around the refrigerator.

Refrigerator is not resting solidly on

Normal Operation

Floor is weak or uneven or leveling legs need to be adjusted. See the Door

Alignment section.

Normal Operation Refrigerator with linear compressor was jarred while running.

Evaporator fan motor is circulating air through the refrigerator and freezer compartments.

Air is being forced over the condenser by the condenser fan.

Normal Operation

Normal Operation

Normal Operation cooling system.

Contraction and expansion of the inside walls due to changes in temperature.

Water dripping on the defrost heater during a defrost cycle.

If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound.

Water running into the drain pan during the defrost cycle.

Your refrigerator is designed to run items at the desired temperature. cause your new refrigerator to run longer than your old one, but it is still models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound.

Normal Operation

Normal Operation

To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet.

Normal Operation

Normal Operation


Problem

Doors will not close correctly or pop open.

Doors are open.

Refrigerator wobbles or seems unstable.

Lights do not work.

Refrigerator has an unusual odor.

The interior of the refrigerator is covered with dust or soot.

Possible causes

Food packages are blocking the door open.

Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.

The doors were removed during product installation and not properly replaced.

Refrigerator is not leveled properly.

Remove and replace the doors according to the

Removing and Replacing Refrigerator Handles and

Doors section.

Solutions

Rearrange food containers to clear the door and door shelves.

Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Refrigerator section for more information.

See Door Alignment in the Refrigeration

Installation section to level refrigerator.

The gaskets are dirty or sticky.

Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.

Door was recently closed. When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily.

Leveling legs are not adjusted properly.

Refer to the Leveling and Door Alignment section.

Floor is not level. It may be necessary to add shims under the leveling legs or rollers to complete installation.

LED interior lighting failure. The refrigerator compartment lamp is LED interior lighting, and service should be performed by

The Air Filter may need to be set to the MAX setting or replaced.

The refrigerator is located candle.

Replacement section.

Set the Air Filter to the MAX setting. If the odor need to be replaced. See the Replacing the Air

Filter section for replacement instructions.

Make sure that the refrigerator is not located candle.

LIMITED WARRANTY 44

LG ELECTRONICS U.S.A., INC.

LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU

AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT

OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED

“PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S. Territories.

Refrigerator/Freezer

WARRANTY PERIOD

Sealed System

(Condenser, Dryer, Connecting

Tube and Evaporator)

Compressor

One (1) year from the date of original retail purchase

Parts and Labor

(internal/ functional parts only)

Five (5) years from the date of original retail purchase

Parts and Labor

Five (5) years from the date of original retail purchase

Linear / Inverter Compressor Only : Parts

Only for years 6-10 from the date of original retail purchase (Consumer will be charged for labor)

Parts and Labor

•Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

•Replacement products and parts may be new, reconditioned, refu rbished, or otherwise factory remanufactured.

•Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE

ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE

LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITH-

OUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER

GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES

WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE

PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

•Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.

•Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.

•Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

•Damage resulting from operating the product in a corrosive atm osphere or contrary to the product owner’s manual.

•Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG.

•Damage or failure caused by unauthorized modification or altera tion, or if used for other the intended purpose.

•Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the

Product owner’s manual.

•Damage or failure caused by incorrect electrical current, volt age, or plumbing codes.

•Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the product, unless such damage is reported within one (1) week of delivery.

•Damage or missing items to any display, open box, or discounte d Product.

•Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

•Products with original serial numbers that have been removed, altered, or cannot be readily determined.

•Increases in utility costs and additional utility expenses.

•Any noises associated with normal operation.

•Use of accesories (e.g., water filters, etc.), components, or c onsumable cleaning products that are not authorized by LG.

•Replacement or light bulbs, filters, or any consumable parts.

•When Product is used for other than normal and proper household use (e.g. commercial or industrial use, offices, and recreational facilities or vehicles)or contrary to the instructions outlined in the Product’s owner’s manual.

•Costs associated with removal and reinstallation of your Produ ct for repairs.

•Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com. Or by mail: LG Electronics Customer Service P.O. Box

240007 Huntsville, AL 35813 ATTN: CIC

45 LIMITED WARRANTY

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY

OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT

OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT

TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions.

For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited

Warranty.

Notice of Dispute. In the event you intend to commerce an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-

Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver.

Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG

Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules.

Except as otherwise provided for herein, LG will pay AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location.

If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA

Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt Out.

You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial

Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

LIMITED WARRANTY 46

LG ELECTRONICS CANADA, INC.

LG REFRIGERATOR LIMITED WARRANTY - Canada

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU

AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR

PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN

ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PRO-

CEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.

WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty

(60) days from the date of manufacture)

Refrigerator

Sealed System (Condenser, Dryer, Connecting Tube and Evaporator)

Linear / Inverter

Compressor

One (1) year from the date of original retail purchase

One (1) year from the date of original retail purchase

Seven (7) years from the date of original retail purchase

Ten (10) years from the date of original retail purchase

Parts and Labor (internal/ functional parts only)

Parts and Labor

Parts only (Consumer will be charged for labor)

Part only (Consumer will be charged for labor)

•Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

•Replacement products and parts may be new, reconditioned, refu rbished, or otherwise factory remanufactured, all at the sole discretion of LGECI.

•Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY

PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS

RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED

WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESEN-

TATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT

ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT

ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE.

UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE

FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES,

INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST

REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY

CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS.

LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where ot conflicts with such provincial law without affecting the remainder of this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

•Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;

•Damage or failure of the Product to perform during power failu res and interrupted or inadequate electrical service;

•Damage or failure caused by leaky or broken water pipes, froze n water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air;

•Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual;

•Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;

•Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual;.

•Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;

•Damage or failure caused by incorrect electrical current, vol tage or plumbing codes;

•Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in thev Product’s owner’s manual;

•Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI;

•Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply;

•Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;

•Damage or missing items to any display, open box, refurbished or discounted Product;

•Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;

•Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of

LGECI;

•Increases in utility costs and additional utility expenses in any way associated with the Product;

47 LIMITED WARRANTY

•Any noises associated with normal operation of the Product;

•Replacement of light bulbs, filters, fuses or any other consum able parts;

•Replacement of any part that was not originally included with the Product;

•Costs associated with removal and/or reinstallation of the Pro duct for repairs; and

•Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts covered under this

Limited Warranty.

•Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.

All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty

Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION,

PLEASE CALL OR VISIT OUR WEBSITE:Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or. Visit our website at http://www.lg.com

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY

WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING

ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND

LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS

ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must fist notify LG in writing at least

30 days in advance of initiating the arbitration by sending a letter to LG Electronics, Canada, Inc., Attn: Legal Department-

Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either day party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration.

The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department-

Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established

LIMITED WARRANTY 48 by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.

Severability and Waiver .

If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.

Opt Out.

You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and

(d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”).

In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and

LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited

Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms.

In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User

License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.

49 NOTES

LG Customer Information Center

For inquiries or comments, visit ww w.lg.com

or call:

1-800-243-0000

USA, Consumer User

1-888-865-3026

1-888-542-2623

USA, Commercial User

CANADA

Register your product Online!

ww w.lg.com

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