USB

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C ™ Multiport Video Adapter with

UHS

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II Card Reader and Power Delivery

Model 201044

Check for Thunderbolt 3 Windows driver information at http://kb.cablematters.com

User Manual email: [email protected]

Table of Contents

1. INTRODUCTION ..................................................................... 1

1.1 Introduction

1.2 Copyright and Trademarks

1.3 FCC Compliance Statement

2. PRODUCT OVERVIEW

2.1 Package Contents

2.2 Product Description ........................................................................ 2

2.3 Product Features

2.4 System Requirements

3. CONNECTION AND OPERATING INSTRUCTIONS ............ 3

3.1 Application Diagram

3.2 Connecting the Adapter to a computer with Power Delivery ......... 4

3.3 Connecting to a LAN or router ....................................................... 5

3.4 Connecting a Display with HDMI.................................................... 6

3.5 Connecting a USB Peripheral Device ............................................ 7

3.6 Connecting an SD Memory Card

3.7 Troubleshooting Tips for Windows ................................................. 8

4. TECHNICAL SPECIFICATIONS ............................................ 9

5. WARRANTY AND SUPPORT

5.1 Customer Support and Contact Information

5.2 Warranty Information

5.3 Limitations of Liability www.cablematters.com

USBC™ Multiport Video Adapter with Card Reader and PD

1. Introduction

1.1 Introduction

Thank you for your purchase from Cable Matters® Inc., the ‘Reliable

Connectivity’ company. This User Manual provides an overview of the features and installation of the

USBC™ Multiport Video Adapter with Card Reader and PD

Please read these instructions carefully before connecting, operating or configuring this product. Please keep this user manual for future reference.

Contact [email protected]

for questions or product support.

1.2 Copyright and Trademarks

Specifications are subject to change without notice. Cable Matters is a registered trademark or trademark of Cable Matters Inc. All rights reserved. All other trademarks are the property of their respective owners.

USB TypeC™ and USB C™ are trademarks of USB Implementers Forum

Thunderbolt and the Thunderbolt Logo are trademarks of Intel Corporation in the U.S. and/or other countries.

HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of

HDMI Licensing, LLC in the United States and/or other countries.

1.3 FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device must not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.

2. Product Overview

2.1 Package Contents

Please check that the following items are contained in the package:

1 x USB-C Multiport Video Adapter with Card Reader and PD

1 x User Manual (available as a PDF from cablematters.com) www.cablematters.com

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USBC™ Multiport Video Adapter with Card Reader and PD

2.2 Product Description

The Cable Matters® USBC™ Multiport Video Adapter with Card Reader and

Power Delivery is an essential companion for Windows computers with a

USBC or Thunderbolt™ 3 port. Connect a USB peripheral device, an

Ethernet network, and a monitor with HDMI. Transfer files from an SD memory card and charge a laptop while transferring data or viewing video.

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2.3 Product Features

USBC™ and Thunderbolt™ 3 port compatible

Connect a monitor with HDMI input

Connect to a wired Gigabit Ethernet network

Transfer files from a UHS-II SD card

Connect a USB peripheral such as a flash drive, keyboard or mouse

Supports 4K HDMI video resolutions up to 3840 x 2160 @ 30Hz

Power and charge a laptop up to 100 watts

ABS housing with metallic port panels

2.4 System Requirements

Computer:

Supported OS:

Video:

USBC™ or Thunderbolt™ 3 computer port

Windows 10, macOS 10.11 and up

HDMI display and HDMI cable

Computer with DP Alt mode over USB-C

Gigabit Ethernet Network: Router with an RJ45 port and RJ45 patch cable

USB 3.0: USB Type-A cable to connect a peripheral device

Power Delivery 2.0: USB-C charger and cable

Memory Card Support: SD/SDHC/SDXC UHS-I / UHS-II www.cablematters.com

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USBC™ Multiport Video Adapter with Card Reader and PD

3. Connection and Operating Instructions

3.1 Application Diagram

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Note: All cables to connect to the Adapter are sold separately

Connect to a Gigabit Ethernet network

Add a USB 3.0/2.0 peripheral device

Connect a display with HDMI input

Transfer files from an SD memory card

Charge a laptop while in use with a USB-C charger www.cablematters.com

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USBC™ Multiport Video Adapter with Card Reader and PD

3.2 Connecting the Multiport Adapter to a computer with PD

The Multiport Adapter can be connected to a USB-C charger to charge a laptop while in use (with PD equipped computers).

Connect the Adapter to a USB-C charger for the best performance

Installation Instructions

1) Test with a fully charged laptop

2) Connect HDMI and Ethernet cables BEFORE connecting the Adapter

3) Connect a USB-C charger and cable to the PD port of the Adapter

4) Connect the Adapter to a USB-C port on the computer

5) Look for the charging indicator on your computer

Troubleshooting Tips (for charging a laptop)

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Check that the blue LED on the Adapter is lit

USB-C Power Delivery must be supported by your computer for charging

USB-C charger and cable must be rated for USB-C PD 2.0/3.0

Adapter can only charge up to 100 watts (some computers require more)

Use the USB-C charger and cable that came with the computer for the best performance

Important Notes: (when using the PD power port)

• Do NOT disconnect power to the Adapter while in use or it may interrupt the video, Ethernet, SD memory card or USB functions

Steps if the connected display or Ethernet function is not working:

1) Safely remove the SD card and USB devices

2) Unplug the Adapter and reboot the computer

3) Reconnect the Adapter to the computer

4) Check the PD connection to the USB-C charger

5) Check that the HDMI and Ethernet cables are securely connected www.cablematters.com

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USBC™ Multiport Video Adapter with Card Reader and PD

3.3 Connecting to a LAN or Router

Installation Instructions

1) Connect an RJ45 Ethernet patch cable to the Adapter

2) Connect the patch cable to a LAN or router port

3) Connect the Adapter PD port to power for the best performance

4) Connect the Adapter to a USB-C port on the computer

5) Check the documentation of your router to configure network access

Troubleshooting Tips

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Disconnect the Adapter and cables, reboot the computer, and reconnect everything

Check that the blue LED is lit on the Adapter

Test by turning off all wireless connections

Test the patch cable with a different device (Cat 6 is best for GbE)

Windows

Search Device Manager > Network adapters > Realtek GbE Family

Controller

Mac

Open System Preferences > Network > USB 10/100/1000 LAN www.cablematters.com

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USBC™ Multiport Video Adapter with Card Reader and PD

3.4 Connecting a Display with HDMI

Installation Instructions

1) Connect an HDMI cable (sold separately) to the Adapter

2) Connect the cable to the HDMI input of the display

3) Connect the Adapter PD port to power for the best performance

4) Connect the Adapter to a USB-C port on the computer

5) Select the HDMI video and audio input from the display menu

6) Select the audio output from the computer (optional)

Troubleshooting Tips

• Disconnect all cables, reboot the computer, and reconnect the everything

• 4K@30Hz video resolution requires a 4K-rated source, cable, and display

• Check that your computer supports an external video monitor

• Test with an HD (not 4K) display, if possible

Windows (Duplicate or Extend the Display)

Video: Press Windows Logo + P or

Search Display >Click on: Adjust Resolution

Audio: Search Sound > Click on: Display Name > Set as Default > OK

Mac (Duplicate or Extend the Display)

Video: Apple Menu > System Preferences > Displays > Arrangement >

Choose to Duplicate or Extend the display

Audio: Apple Menu > System Preferences > Sound > Output www.cablematters.com

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USBC™ Multiport Video Adapter with Card Reader and PD

3.5 Connecting a USB Peripheral Device

Installation Instructions

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1) Connect a USB 2.0 or 3.0 device to the Adapter (cable is sold separately)

2) Connect the Adapter PD port to a USB charger for the best performance

3) Connect the Adapter to a USB-C port on the computer

4) USB device should be recognized after downloading any needed drivers

5) Always Safely Remove or Eject the device before unplugging

Troubleshooting Tips

Disconnect all cables, reboot the computer, and reconnect everything

USB 3.0 port will not charge a device such as smartphone

Test the USB device with a different computer

Test the with a different USB cable

3.6 Connecting an SD Memory Card

SD/SDHC/SDXC

Installation Instructions

1) Insert an SD card into the slot with the label facing up

2) Connect the Adapter PD port to a USB charger for the best performance

3) Connect the Adapter to a USB-C port on the computer

4) SD card should be recognized after downloading any needed drivers

5) Always Safely Remove or Eject the device before unplugging

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Notes: Micro-SD cards are compatible with an SD adapter

Supports UHS I and UHS II

Do NOT unplug the power while transferring data

Troubleshooting Tips

• Safely remove the SD card from the Adapter

Disconnect the Adapter, reboot the computer and reconnect everything

Test the card with a different card reader www.cablematters.com

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USBC™ Multiport Video Adapter with Card Reader and PD

3.7 Troubleshooting Tips

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When using Power Delivery to charge a laptop, first connect all cables and the USB-C charger BEFORE connecting the Adapter

Check that your computer recognizes the Adapter - Blue LED should be lit

Windows : Search Device Manager > Click on: Universal Serial Bus devices > Cable Matters USB-C Multiport Adapter

• Mac : Search: Apple Menu > System Preferences > Network > USB

10/100/1000 LAN

Cabling

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Check that all cable and Adapter connections are secure

Test any connected cables with different equipment

4K HDMI video resolution requires a 4K-rated cable

Computer/Host Source

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Test with a fully charged computer and the PD port connected to power

Try a different USB-C port on the computer

Try different video resolution and refresh rates supported by the display

Check the HDMI audio output from the Playback Devices on the taskbar

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Verify that the HDMI audio is not muted

Disconnect all cables, reboot the computer, and reconnect everything

Windows computers should check for updated BIOS, firmware and software drivers from the computer manufacturer. Check for driver information at: http://kb.cablematters.com

Mac computers should check for updated OS software patches from Apple.

Connected Display

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Select the HDMI input from the display menu

Adjust the audio level from the display menu

Test with an HD (not 4K) display, if possible

4K HDMI video resolution requires a 4K-rated display

Contact [email protected]

with the model numbers and description of your hardware configuration.

www.cablematters.com

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USBC™ Multiport Video Adapter with Card Reader and PD

4. Technical Specifications

Host Connector:

Network Port:

USB Port:

Video Port:

Memory Card Slot:

Power Port:

Power Status Indicator:

OS Support:

HDMI Resolution Support:

HDMI Audio Support:

Adapter Housing:

Cable Tail Length:

USB Type-C Male

RJ45 8P/8C 568-B Female

USB 3.0 Type A Female

HDMI 19- Pin Female

SD/SDHC/SDXC UHS-I / UHS-II

USB-C 24-Pin Power Delivery 2.0

5V/9V/12V/15V/20V

Blue LED

Windows 10, macOS 10.11 and up

Up to 3840 x 2160 @ 30Hz

8-Ch LPCM, compressed audio.

4.2 x 1.9 x 0.7 Inches / 3 Ounces

4 Inches

Compliance:

Warranty:

C E, FCC

Limited One-Year

Note: Specifications are subject to change without notice

5. Warranty and Support

5.1 Customer Support and Contact Information

Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry leading solutions.

Email us with any questions at [email protected].

5.2 Warranty Information

This product is backed by a limited one-year warranty. The warranty covers parts and labor costs only. Cable Matters does not warrant its products from defects or damages arising from misuse, abuse, or normal wear.

5.3 Limitation of Liability

In no event shall Cable Matters Inc. (including their officers, directors, employees or agents) be liable for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of, or related to the use of this product exceeding the actual price paid for the product

(as allowed by state law). www.cablematters.com

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