Ramblegard Jack R09-0023 Troubleshooting Manual

Q) I have a Jack and every time I plug it into the system it triggers the system and won’t reset, what do
I do?
A) On most occasions you will receive your Ramblegard configured to your call system and no changes
will be required, but if you are experiencing issues please follow steps below.
Firstly you will have to check the configuration of your system to confirm whether it is a stereo or mono
system, by either:


Confirming the brand of the system, for example Intercall, or
Checking the plug on an existing call button or accessory you have in the home.
If your existing device has 2 black rings on the jack pin, it is stereo (ensure the switch is at ‘Stereo’); as
below example shows.
STEREO
If it has 1 ring, it is mono (ensure the switch is at ‘Mono’); as below example shows.
MONO
Secondly, you will have to check the switch on the right hand side of the Jack adaptor.
This should be:

ON if you are using the socket on the side of the Jack for a
Call Button or another accessory;
However,

Must be OFF if this socket is not being used or it will
continually trigger the call system.
Lastly, make sure your coiled connector lead is correctly inserted into the bottom of the Jack.
Q) I have plugged the Jack into my system and it won’t alarm or do anything. What’s wrong?
A) A likely issue is that the Jack adaptor was plugged into the Call system, with the ON/OFF switch in
the ON position and no call button plugged in, or that you have plugged in a Call button after inserting
the Jack into the call system. To sort, unplug the adaptor and turn the ON/OFF switch OFF and plug in
a Call button before plugging the Jack back into the system.
If you are still experiencing issues, contact your distributor for further assistance.
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