Schneider Electric PrismaSeT Active - Wireless Panel Server User Guide

PDF

Document

SeT

Series

Prisma SeT Active Wireless Panel Server

User Guide

SeT

Series offers comprehensive, robust portfolio of power distribution and motor control centers.

03/2023

DOCA0197EN-01

www.se.com

Legal Information

The Schneider Electric brand and any trademarks of Schneider Electric SE and its subsidiaries referred to in this guide are the property of Schneider Electric SE or its subsidiaries. All other brands may be trademarks of their respective owners.

This guide and its content are protected under applicable copyright laws and furnished for informational use only. No part of this guide may be reproduced or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), for any purpose, without the prior written permission of

Schneider Electric.

Schneider Electric does not grant any right or license for commercial use of the guide or its content, except for a non-exclusive and personal license to consult it on an "as is" basis. Schneider Electric products and equipment should be installed, operated, serviced, and maintained only by qualified personnel.

As standards, specifications, and designs change from time to time, information contained in this guide may be subject to change without notice.

To the extent permitted by applicable law, no responsibility or liability is assumed by

Schneider Electric and its subsidiaries for any errors or omissions in the informational content of this material or consequences arising out of or resulting from the use of the information contained herein.

As part of responsible, inclusive companies, we are updating our communications that contain non-inclusive terminology. Until we complete this process, however, our content may still contain standardized industry terms that may be deemed inappropriate by our customers.

PrismaSeT Active - Wireless Panel Server

DOCA0197EN-01 3

PrismaSeT Active - Wireless Panel Server

Safety Information

Important Information

Read these instructions carefully, and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this documentation or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of this symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to physical injury.

Please Note

Electrical equipment should be installed, operated, serviced, and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.

A qualified person is one who has skills and knowledge related to the construction and operation of electrical equipment and its installation, and has received safety training to recognize and avoid the hazards involved.

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PrismaSeT Active - Wireless Panel Server

Cybersecurity Safety Notice

NOTICE

POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND

CONFIDENTIALITY

• Change default passwords at first use to help prevent unauthorized access to device settings, controls, and information.

• Use cybersecurity best practices to help prevent unauthorized exposure, loss, modification of data and logs, or interruption of services.

Failure to follow these instructions can result in non-operational system where the Wireless Panel Server is installed.

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PrismaSeT Active - Wireless Panel Server

About the Book

Document Scope

The aim of this guide is to provide users, installers, and maintenance personnel with the technical information and procedures needed to use and maintain the

PrismaSet™ Active Wireless Panel Server.

This guide applies to the Wireless Panel Server embedded in the roof of the following low voltage switchboards:

• PrismaSeT P Active

• PrismaSeT G Active floor-standing

NOTE: Wireless Panel Server can be mounted as an option in the roof of

PrismaSeT G Active wall-mounted switchboards.

Validity Note

This guide applies to Wireless Panel Server with firmware version 001.000.000 or greater.

Online Information

Trademarks

The information contained in this guide is likely to be updated at any time.

Schneider Electric strongly recommends that you have the most recent and up-todate version available on www.se.com/ww/en/download .

The technical characteristics of the devices described in this guide also appear online. To access the information online, go to the Schneider Electric home page at www.se.com

QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

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PrismaSeT Active - Wireless Panel Server

Wireless Panel Server Presentation

What’s in This Part

Introduction......................................................................................................9

Wireless Panel Server System ........................................................................10

PrismaSeT Active Reference Documents.........................................................13

Hardware Description .....................................................................................15

EcoStruxure Power Commission App ..............................................................19

EcoStruxure Facility Expert App ......................................................................20

Firmware Update ...........................................................................................22

Technical Characteristics ................................................................................23

Schneider Electric Green Premium™ Ecolabel .................................................26

8 DOCA0197EN-01

Introduction

PrismaSeT Active - Wireless Panel Server

SeT Series Master Range

Featuring outstanding medium-voltage (MV) and low-voltage (LV) switchboards, motor control centers and power distribution solutions for high-performance power applications, Schneider Electric's SeT Series is best-in-class solutions based on high levels of safety and an optimized footprint. Built on a modular architecture and incorporating smart connected devices for maximum safety, reliability, performance and energy efficiency, the SeT Series is delivered to customers directly from our Schneider Electric plants or via a global network of licensed partner panel builders, who are trained and audited to provide quality equipment and support.

Overview

The Wireless Panel Server is a gateway embedded in the roof of PrismaSeT P

Active or PrismaSeT G Active switchboards, enabling wireless connectivity to

Schneider Electric cloud.

The Wireless Panel Server offers the following advantages and services:

• Switchboard voltage loss monitoring

• Fire prevention in electrical distribution switchboards

• Power availability alarming

• Energy consumption management

The Wireless Panel Server provides monitoring of the switchboard via

EcoStruxure Facility Expert software.

Features

The Wireless Panel Server provides the following features:

•

Voltage presence indicator, page 29

: indicates voltage presence for each of the 3 phases, locally with the Wireless Panel Server LEDs.

•

Voltage loss function, page 31

: indicates voltage loss detected in the switchboard:

◦ Locally with the Wireless Panel Server LEDs.

◦ Remotely by notifications on mobile devices (smartphone or tablet).

•

LoRa communication, page 36

: enables voltage loss monitoring through long range communication.

•

IEEE 802.15.4 wireless communication, page 35

: enables communication with the wireless devices installed in the switchboard:

◦ HeatTag sensors

◦ PowerTag Energy sensors

◦ Wireless indication auxiliaries for ComPacT NSX and ComPacT NSXm

◦ Acti9 Active

• Remote communication with a smartphone or tablet through

Bluetooth ® wireless technology, page 33

• Remote alerts with actionable details through

EcoStruxure Facility Expert

App - Operations subscription, page 20

• Continuous monitoring and trends through

EcoStruxure Facility Expert App -

Energy subscription, page 20

•

Firmware update, page 22

The features depend on the PrismaSeT Active switchboard in which the Wireless

Panel Server is embedded.

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PrismaSeT Active - Wireless Panel Server

Wireless Panel Server System

Architecture

Wireless Panel Server System

The following illustration shows a possible architecture of the Wireless Panel

Server.

Schneider Electric cloud

Ethernet/Wi-Fi

B EcoStruxure Facility Expert

EcoStruxure Power Commission

PrismaSeT Active

LoRa ™ communication

Bluetooth ® communication

IEEE 802.15.4

™ wireless communication

A. EcoStruxure Power Commission App for wireless devices configuration

B. EcoStruxure Facility Expert cloud-based software:

• Voltage loss notification

• Alert system (Operations subscription)

• Energy management through webpages (Energy subscription)

10 DOCA0197EN-01

Wireless Panel Server System

PrismaSeT Active - Wireless Panel Server

Supported Wireless Devices

The following table presents the IEEE 802.15.4 wireless devices in a PrismaSeT switchboard which can communicate with the embedded Wireless Panel Server.

Application Wireless device

HeatTag sensors

Description

Innovative smart sensor, able to analyze gas and particles in the switchboard and alert before any smoke or insulator browning occurs.

Fire prevention

Acti9 Active Arc Fault Detection Device that helps protect circuits against short-circuits and overcurrent, persons against earth-leakage, and assets thanks to inbuilt arc flash detection device.

Power availability

Wireless indication auxiliary for

ComPacT NSX and

ComPacT NSXm

Wireless indication auxiliary that provides remote and local information about the circuit breaker status (open, close, trip, trip on electrical default).

PowerTag Energy sensors Compact and easy-to-install Class 1 wireless communication energy sensor that monitors and measures energy and power in real-time. PowerTag Energy sensor sends alerts in the event of an electrical anomaly.

Energy management

Maximum Configuration

The maximum number of supported wireless devices which can be connected to a

Wireless Panel Server is as follows:

• Up to 3 HeatTag sensors

• Up to 15 PowerTag Energy sensors if no HeatTag sensors connected

• Up to 10 PowerTag Energy sensors if one or several HeatTag sensors are connected

Commercial References

The following table indicates the commercial references and designation of

Wireless Panel Server parts and spare parts:

Commercial reference

SMT10011

SMT10013

SMT10014

SMT10015

Designation

Cable extender for LoRa antenna (5 m)

LoRa tester

LoRa/4G gateway

Spare LoRa antenna for Wireless Panel Server

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PrismaSeT Active - Wireless Panel Server

Wireless Panel Server System

Commercial reference

SMT10016

SMT10019

Designation

Spare wiring harness for Wireless Panel Server

Spare Wireless Panel Server

For more information, see DESW026EN PrismaSeT P Active - Catalogue or

DESW027EN PrismaSeT G Active - Catalogue .

12 DOCA0197EN-01

PrismaSeT Active Reference Documents

PrismaSeT Active - Wireless Panel Server

PrismaSeT Active Reference Documents

Reference Documents

Project phase

• Design

The following documents can support you to design, construct and operate

PrismaSeT Active switchboards with Wireless Panel Server.

Document

EcoStruxure™ Power - Design &

Selection Guide for Energy &

Operations Management Solutions

Description

Design a reliable and efficient electrical distribution based on the

EcoStruxure Power solution

Document reference

ESXP1G001EN

• Design

• Build

EcoStruxure Power Connected

Products Catalogue

Design and understand connected products to build a connected architecture

LVCATENLX_EN

• Build

EcoStruxure Power - Smart Panels

Assembly Guide

Optimize space and electromagnetic compatibility and take advantage of Prisma system features

ESXP1G003EN

• Install

• Commission

• Operate

PrismaSeT Active - Installation and

Maintenance Guide

Install and maintain PrismaSeT

Active switchboards including

Wireless Panel Server antenna

DOCA0203EN

• Commission

• Operate

EcoStruxure™ Power -

Commissioning Guide for Digital

Solutions based on PrismaSeT

Active

Configure and test Smart Panels functionalities with EcoStruxure

Facility Expert software, including description of component parameters.

ESXP1G005EN

• Commission

• Operate

PrismaSeT Active - Wireless Panel

Server - User Guide

Operate and commission a Wireless

Panel Server embedded in a

PrismaSeT Active switchboard

It is the present guide.

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PrismaSeT Active - Wireless Panel Server

Project phase

• Operate

PrismaSeT Active Reference Documents

Document

EcoStruxure Facility Expert Starter

Guide for Operations

Description

Use the EcoStruxure Facility Expert app to monitor a PrismaSeT Active switchboard remotely and get alerts on your mobile devices

Document reference

ESXUG001EN

• Maintain

PrismaSeT Wireless Panel Server

(SMT10015 / SMT10016 /

SMT10019) - Instruction Sheet

Replace a Wireless Panel Server in a PrismaSeT Active switchboard

NNZ50846

14 DOCA0197EN-01

Hardware Description

Description

PrismaSeT Active - Wireless Panel Server

Wireless Panel Server embedded in a PrismaSeT P Active switchboard

A B C D E

Wireless Panel Server - Rear view

Wireless Panel Server - Front view

A. LoRa antenna

B. Voltage presence indicator LEDs

C. QR code to product information and cloud service activation

D. Pushbutton:

• Activate/Deactivate connection to Bluetooth wireless technology

• Reboot Wireless Panel Server

• Reset Wireless Panel Server to factory settings

E. Wireless Panel Server status LED

F. Power supply and voltage inputs connector

G. Tamper-indicating label affixed folded on rear and bottom sides

H. Gasket

I. SMA connector for LoRa antenna

J. Wiring harness

B C

Wireless Panel Server - Bottom view

For information on installation, consult the instruction sheet available on the Schneider Electric website: NNZ50846 .

Wiring harness

D E

LoRa antenna

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PrismaSeT Active - Wireless Panel Server

Hardware Description

Voltage Presence Indicator LEDs

The LEDs L1 , L2 , and L3 indicate the phase status (presence or absence of voltage).

LED indication

LED ON (white)

LED OFF

3 LEDs blinking

Description

Voltage detected

Absence of voltage

Firmware update in progress

Wireless Panel Server Status LED

The status LED indicates the operation mode and Bluetooth communication status of the Wireless Panel Server.

LED indication Description

Wireless Panel Server power supply not connected or inoperative.

Power supply connected and connection to LoRa network is established.

Attempt to connect to LoRa network.

Wireless Panel Server is booting.

During commissioning, Wireless Panel Server power supply is connected but LoRa communication has not been activated for more than 15 minutes.

NOTE: During operation, malfunction is detected. Connect

Wireless Panel Server to EcoStruxure Power Commission App to diagnose the issue.

Major malfunction detected. Wireless Panel Server communication with EcoStruxure Power Commission App not possible for diagnosis.

The Wireless Panel Server must be replaced.

Firmware discrepancy or major malfunction detected. Connect

Wireless Panel Server to EcoStruxure Power Commission App to diagnose the issue. Depending on issue, the Wireless Panel Server may need to be replaced.

Bluetooth wireless technology activated and Wireless Panel Server connected to EcoStruxure Power Commission App.

Bluetooth wireless technology activated and Wireless Panel Server ready to connect to EcoStruxure Power Commission App.

Pushbutton

The pushbutton is used to perform the following operations:

•

Activate Bluetooth communication, page 33

•

Reboot Wireless Panel Server, page 17

•

Resetting Wireless Panel Server to Factory Settings, page 17

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Hardware Description

PrismaSeT Active - Wireless Panel Server

Rebooting Wireless Panel Server

To reboot the Wireless Panel Server:

1. Press and hold the pushbutton for more than 5 seconds.

2. Release the pushbutton.

3. The status LED turns steady orange while the Wireless Panel Server is rebooting.

4. The status LED turns blinking green while the Wireless Panel Server is attempting to connect to LoRa network.

5. Finally, the status LED turns steady green indicating that the Wireless Panel

Server is connected to a LoRa network.

NOTE: The status LED blinks orange if connection to a LoRa network is not possible.

Resetting Wireless Panel Server to Factory Settings

To reset the Wireless Panel Server to factory settings:

1. Power off the Wireless Panel Server (Unplug the power supply connector).

2. Power on the Wireless Panel Server (Plug the power supply connector).

3. Press and hold the pushbutton until the status LED is fast blinking orange.

NOTE: A continuously pressed pushbutton from the boot results to a factory reset.

4. Within 5 seconds of seeing the status LED fast blinking orange, release the pushbutton and press it back again.

5. If the pushbutton is pressed as mentioned in step 4:

• The status LED is fast blinking green.

• Then, the status LED turns steady orange while the Wireless Panel

Server is rebooting.

• Then, the status LED turns blinking green while the Wireless Panel

Server is attempting to connect to LoRa.

• Finally, the status LED turns steady green indicating that the Wireless

Panel Server is connected to a LoRa network.

NOTE: The status LED blinks orange if connection to a LoRa network is not possible.

6. If the pushbutton is not pressed as mentioned in step 4:

• If the status LED turns steady red, the factory reset is cancelled.

• If the status LED starts blinking red, reboot the Wireless Panel Server. It is not reset to factory settings.

QR Code

You can scan the QR code on the front face of a PrismaSeT Active switchboard with a smartphone running a QR code reader and connected to the Internet. It redirects to download EcoStruxure Facility Expert App or open it if you already have it installed on your mobile device.

If...

the Wireless Panel Server is not yet connected to Schneider Electric cloud the Wireless Panel Server is connected to

Schneider Electric cloud

Then...

it opens the activation wizard to connect the

Wireless Panel Server.

you can access your connected PrismaSeT

Active switchboard or request access to it.

When accessing the Go2SE landing page, the following information is displayed:

• Wireless Panel Server commercial reference and serial number

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PrismaSeT Active - Wireless Panel Server

• Wireless Panel Server technical characteristics

• Wireless Panel Server technical publications

Hardware Description

Tamper Detection

A tamper-indicating label helps detect unauthorized physical access into the

Wireless Panel Server. One tamper-indicating label is affixed folded on rear and bottom of the Wireless Panel Server.

External LoRa Antenna

An external LoRa antenna (SMT10015) must be connected to the Wireless Panel

Server and installed outside the switchboard. The antenna is required for

LoRaWAN communication, page 36 .

For information about antenna installation including antenna location:

• See DOCA0203EN PrismaSeT Active - Installation and Maintenance Guide .

• Access the demonstration video by clicking here .

High Service Level

To help ensure a high communication service level, Schneider Electric recommends that the Wireless Panel Server is replaced every 10 years.

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EcoStruxure Power Commission App

PrismaSeT Active - Wireless Panel Server

EcoStruxure Power Commission App

Overview

EcoStruxure Power Commission App helps you to manage commissioning, testing, and maintenance of the Wireless Panel Server. The embedded, innovative features provide simple ways to configure, test, and commission the smart electrical devices.

EcoStruxure Power Commission App automatically discovers smart devices and allows you to add the devices for an easy configuration. You can generate a comprehensive report to have a complete view of all devices installed in the

Wireless Panel Server.

The EcoStruxure Power Commission App enables the configuration of the

Wireless Panel Server.

Key Features

EcoStruxure Power Commission App performs the following actions for the supported devices :

• Configure the Wireless Panel Server

• Add wireless devices to the Wireless Panel Server

• Configure the wireless devices:

◦ Device identification

◦ Electrical information

◦ Contextualization data

• Generate Wireless Panel Server report

• Download Wireless Panel Server logs (audit and event logs)

Downloading the Application

To download the EcoStruxure Power Commission App:

• Scan the QR code on the front face of the Wireless Panel Server to access the Go2SE landing page and the EcoStruxure Power Commission App section.

• Or scan the following QR code:

For More Information

For more information about commissioning PrismaSeT Active switchboards through EcoStruxure Power Commission App:

• See ESXP1G005EN EcoStruxure™ Power - Commissioning Guide for Digital

Solutions based on PrismaSeT Active .

• Access the demonstration video by clicking here .

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PrismaSeT Active - Wireless Panel Server

EcoStruxure Facility Expert App

Overview

EcoStruxure Facility Expert App

Based on latest technology merging, mobile App, web platform and IoT,

EcoStruxure Facility Expert helps you to optimize field operations, reduce energy consumption and help ensure business continuity. EcoStruxure Facility Expert is also used to establish connection of a PrismaSeT Active switchboard with an embedded Wireless Panel Server to the Schneider Electric cloud.

EcoStruxure Facility Expert provides the following features for free:

• QR code creation

• Asset status and map localization

• Asset log history and reference document library

• Maintenance plan and task reminders

• Task manager features (for example, task assignment, notifications)

• One-click intervention reports

• Collaborative features (for example, chat, information sharing)

• Voltage loss alert function with notifications on mobile devices (tablet or smartphone)

• Load energy index on mobile devices

To enable advanced functionalities and access more values, subscribe to:

• EcoStruxure Facility Expert - Operations to monitor the Wireless Panel Server and loads condition

• EcoStruxure Facility Expert - Energy to monitor energy consumption per site, zone, and usage

EcoStruxure Facility Expert - Operations Subscription

Providing relevant information on key assets and sending remote alarms

EcoStruxure Facility Expert - Operations allows to diagnose remotely in case of issue and to manage maintenance more efficiently.

In addition to the free EcoStruxure Facility Expert features, Operations subscription provides the following:

• Alerts on power outage with causes identification and recommendations

• Notification on mobile devices

• Task manager and collaboration features

• Data storage, asset history and reports

• Load energy metering

EcoStruxure Facility Expert - Energy Subscription

EcoStruxure Facility Expert - Energy allows continuous monitoring and trends.

EcoStruxure Facility Expert - Energy provides the following features:

• Energy consumption per site, per usage and per zone

• Alerts for over-target energy consumption

• Cost allocation

• Power demand monitoring

• Aggregated or multi-site comparison view

• Monthly scorecards

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EcoStruxure Facility Expert App

PrismaSeT Active - Wireless Panel Server

Downloading the Application

To download the EcoStruxure Facility Expert App:

• Scan the QR code on the front face of the Wireless Panel Server to access the Go2SE landing page and the EcoStruxure Facility Expert App section

• or scan the following QR code:

For More Information

• For more information about how to handle EcoStruxure Facility Expert App from account creation to connected features, see ESXUG001EN EcoStruxure

Facility Expert Starter Guide for Operations . This guide contains detailed information about:

◦ EcoStruxure Facility Expert App subscriptions

◦ Creating and managing EcoStruxure Facility Expert account

◦ Creating asset library:

– Register assets manually

– Create maintenance tasks

– Download assets from Schneider Electric resource repository by scanning product QR code

◦ Operating with EcoStruxure Facility Expert App and manage your asset library:

– Share information and collaborate

– Operate assets and manage tasks

– Access history and asset trending

– Receive alerts from the equipment

• For quick start with EcoStruxure Facility Expert, see demonstration videos: https://www.productinfo.schneider-electric.com/ecofacilityexpert/

• For more information about how to establish the connection of the Wireless

Panel Server to Schneider Electric cloud and about commissioning your connected PrismaSeT Active switchboard, see ESXP1G005EN

EcoStruxure™ Power - Commissioning Guide for Digital Solutions based on

PrismaSeT Active .

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PrismaSeT Active - Wireless Panel Server

Firmware Update

Presentation

Firmware Update

Use the latest version of EcoStruxure Power Commission App for all firmware updates.

All firmware designed for the Wireless Panel Server is signed using the Schneider

Electric public key infrastructure (PKI).

Checking the Firmware Version

The current Wireless Panel Server firmware version can be checked with

EcoStruxure Power Commission App.

Updating Firmware With EcoStruxure Power Commission App

If the Wireless Panel Server is not updated to the latest firmware version, firmware update can be done using EcoStruxure Power Commission App.

The prerequisites for updating the firmware with EcoStruxure Power Commission

App are the following:

• The latest version of EcoStruxure Power Commission App must be downloaded and installed on the smartphone.

• The smartphone must be connected to the Wireless Panel Server through

Bluetooth connection.

At the end of the firmware update process, the Wireless Panel Server needs to reboot (see

Rebooting Wireless Panel Server, page 17

22 DOCA0197EN-01

Technical Characteristics

PrismaSeT Active - Wireless Panel Server

Environmental Characteristics

Characteristic

Conforming to standards

Certification

Ambient temperature during storage

Ambient temperature in operation

Pollution degree

Altitude

Relative humidity

Environment

Immunity

Value

Safety:

IEC/EN 61010-2-201 in conjunction with IEC/EN 61010-1

Electromagnetic compatibility (EMC):

• IEC/EN 61326-2-1 in conjunction with IEC/EN 61326-1

• IEC/EN 61000-3-2

• IEC/EN 61000-3-3

• ETSI 301489-17 V3.2.2

• ETSI 301489-3 V2.1.1 in conjunction with

ETSI 301489-1 V2.2.3

Radio frequency (RF):

• ETSI EN 300328 V2.2.2

• ETSI EN 300220-2 V3.2.1 in conjunction with

EN 300220-1 v3.1.1

EU RoHS

IEC/EN 63000

• CE marking self-declaration

• CB certification

-25 °C to +85 °C

-10 °C to +70 °C

PD3 including wiring harness

0–2000 m

5–95% relative humidity

Industrial environment in compliance with European Union

(EU) RoHS Directive and EU REACh Regulation

10 V/m

Communication Characteristics

Characteristic

Radio-frequency of communication interfaces

Maximum radio-frequency power transmitted

IEEE 802.15.4 channels

EU Declaration of conformity

Value

• LoRA: 863–870 MHz

• IEEE 802.15.4: 2.4–2.4835 GHz

• Bluetooth Low Energy: 2.4–2.4835 GHz

• LoRa: ≤ 25 mW EIRP

• IEEE 802.15.4: ≤ 10 mW EIRP (Effective Isotropic

Radiated Power)

• Bluetooth Low Energy: ≤ 10 mW EIRP

11–26

Hereby, Schneider Electric Industries SAS, declares that the

Wireless Panel Server SMT10019 is in compliance with the essential requirements and other relevant provisions of RED

Directive 2014/53/EU. The EU BE20100601 declaration of conformity can be downloaded on www.se.com/docs .

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PrismaSeT Active - Wireless Panel Server

Electrical Characteristics

Characteristic

Power supply

Rated impulse voltage (Uimp)

Overvoltage category

Value

3P+N, 400 Vac, 50/60 Hz

6 kV

Physical Characteristics

Characteristic

Dimensions (length x width x height)

Weight

Mounting

Connections

Degree of protection

Technical Characteristics

Value

275 x 90 x 40.5 mm

240 g

Embedded in PrismaSeT Active switchboard roof

Screw-type terminal blocks

• IP55 with gasket and green cover

• IK08 on front face

Antenna Characteristics

Characteristic

Frequency band

Antenna gain

Impedance

Dimensions

Mounting

Connector

Cable length

Environment

Value

698–960 MHz

1.8 dBi

50 Ohm

• Height: 112 mm

• Base diameter: 29 mm

Magnetic

SMA

1.5 m

Industrial environment in compliance with EU RoHS Directive and EU REACh Regulation

Wiring Harness Characteristics

Characteristic

Conforming to standards

Certification

Value

Safety:

IEC/EN 61010-2-201 in conjunction with IEC/EN 61010-1

Electromagnetic compatibility (EMC) with Wireless Panel

Server SMT10019, for measuring functions:

• IEC/EN 61326-2-1 in conjunction with IEC/EN 61326-1

• IEC/EN 61000-3-2

• IEC/EN 61000-3-3

• ETSI 301489-17 V3.2.2

• ETSI 301489-3 V2.1.1 in conjunction with

ETSI 301489-1 V2.2.3

EU RoHS

IEC/EN 63000

• CE marking self-declaration with Wireless Panel Server

SMT10019

DOCA0197EN-01

Technical Characteristics

PrismaSeT Active - Wireless Panel Server

Characteristic

Environment

Wiring harness composition

Cable length

Overmolded fuse rating

Pollution degree

Ambient temperature during storage

Ambient temperature in operation

Operating altitude

Relative humidity

Rated supply voltage (US)

Rated impulse voltage (Uimp)

Overvoltage category

Value

• CB certification

Industrial environment in compliance with EU RoHS Directive and EU REACh Regulation

• 4 cables 1000 V rated (3P+N)

• 3 overmolded fuses

• 1 connector (female, 4-pin)

2.6 m

1 A, Icc = 120 kA

-40 °C to +85 °C

-10 °C to +70 °C

0–2000 m

5–95% relative humidity

3P+N, 400 Vac, 50/60 Hz

6 kV

DOCA0197EN-01 25

PrismaSeT Active - Wireless Panel Server

Schneider Electric Green Premium™ Ecolabel

Description

Green Premium by Schneider Electric is a label that allows you to develop and promote an environmental policy while preserving your business efficiency. This ecolabel is compliant with up-to-date environmental regulations.

Green

Premium

™

Accessing Green Premium

Green Premium data on labeled products can be accessed online through any of the following ways:

• By navigating to the Green Premium page on the Schneider Electric website.

• By flashing the QR code displayed in the following image:

Checking Products Through the Schneider Electric Website

To check the environmental criteria of a product using a PC or smartphone, follow these steps:

1. From www.se.com

, select Support > Green Premium: RoHS, REACH .

2. Find Check a Product and click Launch now to open the search tool webpage.

3. Enter the commercial reference or product range of the product to search for.

4. To search for several products simultaneously, click the Add button, and then fill in the field.

5. Click Check product(s) to generate a report of the environmental criteria available for the products with the entered commercial references.

Environmental Criteria

The Green Premium ecolabel provides documentation on the following criteria about the environmental impact of the products:

• RoHs: European Union Restriction of Hazardous Substances (RoHS) directive.

• REACh: European Union Registration, Evaluation, Authorization, and

Restriction of Chemicals regulation.

• PEP: Product Environmental Profile.

• EoLI: End of Life Instructions.

RoHs

Schneider Electric products are subject to RoHS requirements at a worldwide level, even for the many products that are not required to comply with the terms of the regulation. Compliance certificates are available for products that fulfill the criteria of this European initiative, which aims to eliminate hazardous substances.

26 DOCA0197EN-01

Schneider Electric Green Premium™ Ecolabel

REACh

PrismaSeT Active - Wireless Panel Server

Schneider Electric applies the strict REACh regulation on its products at a worldwide level, and discloses extensive information concerning the presence of

SVHC (Substances of Very High Concern) in all of these products.

PEP

Schneider Electric publishes complete set of environmental data, including carbon footprint and energy consumption data for each of the life cycle phases on all of its products, in compliance with the ISO 14025 PEP ecopassport program. PEP is especially useful for monitoring, controlling, saving energy, and/or reducing carbon emissions.

EoLI

These instructions provide:

• Recyclability rates for Schneider Electric products.

• Guidance to mitigate personnel hazards during the dismantling of products and before recycling operations.

• Part identification for recycling or for selective treatment, to mitigate environmental hazards/incompatibility with standard recycling processes.

DOCA0197EN-01 27

PrismaSeT Active - Wireless Panel Server

Wireless Panel Server Functions

What’s in This Part

Voltage Presence Indicators............................................................................29

Voltage Loss Function ....................................................................................31

Bluetooth ® Low Energy Communication ...........................................................33

IEEE 802.15.4 Communication........................................................................35

LoRaWAN Communication .............................................................................36

Security Events ..............................................................................................38

28 DOCA0197EN-01

Voltage Presence Indicators

Presentation

PrismaSeT Active - Wireless Panel Server

WARNING

HAZARD OF NON-DETECTION OF VOLTAGE

• The Wireless Panel Server only gives an indication of voltage, it does not replace any appropriate rated voltages sensing devices to confirm that power is off on one or all phases.

• Before intervention on the Wireless Panel Server make sure that you follow safety regulations.

• Always use a properly rated voltage sensing device to confirm that power is off.

Failure to follow these instructions can result in death, serious injury, or equipment damage.

L1 , L2 , and L3 LEDs on the Wireless Panel Server front face provide voltage presence indication. For information about the location and description of the voltage presence indicator LEDs, see

hardware presentation, page 15

Wiring Harness Connection

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

Always connect the Wireless Panel Server terminal block to incoming cables or busbars by using the wiring harness SMT10016 provided with the Wireless

Panel Server. If using own cables, make sure appropriate short-circuit protection is added.

Failure to follow these instructions will result in death or serious injury.

Voltage Presence Indicators

For each phase, the voltage presence indicator LED is on if voltage is present on phase.

NOTE: If the Wireless Panel Server is wired with 3 phases without neutral:

• If one phase loss occurs, the voltage presence indicator LED is on with no alert sent. It is due to a probability of residual voltage coming back on the phase from the loads.

• If two or three phase loss occurs, the voltage presence indicator LEDs switch off and a voltage loss alert is triggered.

NOTE: In a single-phase network, the voltage presence indicator LED operates as follows:

If...

Phase is disconnected

Neutral is disconnected

Then...

The voltage presence indicator LED is off and the Wireless Panel

Server communication through LoRa is operational.

The voltage presence indicator LED is off and the Wireless Panel

Server communication through LoRa is not operational.

DOCA0197EN-01 29

PrismaSeT Active - Wireless Panel Server

Troubleshooting Voltage Presence Indicator LED Issues

Voltage Presence Indicators

Problem

None of the voltage presence indicator

LEDs are lit.

Only one voltage presence indicator

LED is lit.

Diagnostics

Source power is not applied or is not stable.

Check your installation: single phase or 3phase.

Action

Apply power or check power source.

• In a single-phase, the installation is correct. No action required.

• In a 3-phase installation, correct cable connection of both other phases.

Check cable connection on phase.

During commissioning, before connection to EcoStruxure Facility

Expert App, one of the voltage presence indicator LEDs is not lit.

The phase is lost.

The phase is not correctly connected.

30 DOCA0197EN-01

Voltage Loss Function

Presentation

PrismaSeT Active - Wireless Panel Server

WARNING

HAZARD OF NON-DETECTION OF VOLTAGE

• The Wireless Panel Server only gives an indication of voltage, it does not replace any appropriate rated voltages sensing devices to confirm that power is off on one or all phases.

• Before intervention on the Wireless Panel Server make sure that you follow safety regulations.

• Always use a properly rated voltage sensing device to confirm that power is off.

Failure to follow these instructions can result in death, serious injury, or equipment damage.

The voltage loss alert function provides local and remote visibility if an electrical outage or abnormal voltage phase conditions have occurred. It makes voltage status inspection faster and diagnosis more efficient, helping to prevent equipment damage, and helping the operation team to respond without delay.

Remote Voltage Loss Alert

When voltage loss is detected by a Wireless Panel Server communicating through

LoRa and that service for EcoStruxure Facility Expert App is activated, a notification is sent on mobile devices (smartphone or tablet) for the following alerts:

• Phase loss alert.

• Power outage alert of the switchboard if the voltage presence indicator is cabled from downstream the main incomer.

• Power outage alert upstream of the switchboard if the voltage presence indicator is cabled upstream from the main incomer (with an additional protection).

NOTE: If the Wireless Panel Server is wired with 3 phases without neutral:

• If one phase loss occurs, the voltage presence indicator LED is on with no alert sent. It is due to a probability of residual voltage coming back on the phase from the loads.

• If two or three phase loss occurs, the voltage presence indicator LEDs switch off and a voltage loss alert is triggered.

Voltage Presence Indicator in Single-Phase Network

In a single-phase network, the voltage presence indicator LED operates as follows:

If...

Phase is disconnected

Neutral is disconnected

Then...

The voltage presence indicator LED is off and the Wireless Panel

Server communication through LoRa is operational.

The voltage presence indicator LED is off and the Wireless Panel

Server communication through LoRa is not operational.

DOCA0197EN-01 31

PrismaSeT Active - Wireless Panel Server

Voltage Loss Function

Setting the Parameters

Alerts provided by the voltage loss function are set with EcoStruxure Facility

Expert App and require LoRa communication.

32 DOCA0197EN-01

Bluetooth ® Low Energy Communication

PrismaSeT Active - Wireless Panel Server

Bluetooth

®

Low Energy Communication

Presentation

Using Bluetooth ® Low Energy functionality, you can access the Wireless Panel

Server from a smartphone running

EcoStruxure Power Commission App, page 19 .

You can establish a Bluetooth Low Energy connection with only one Wireless

Panel Server at a time. Only one smartphone at a time can connect to a Wireless

Panel Server.

Prerequisites for Using Bluetooth Low Energy

The prerequisites for establishing a Bluetooth Low Energy connection are:

• The Wireless Panel Server must be powered.

• Bluetooth Low Energy communication must be activated on the Wireless

Panel Server. See

Activating/Deactivating Bluetooth Low Energy

Communication, page 33 .

• You must have a smartphone running

EcoStruxure Power Commission App, page 19

• The smartphone must support Android 8.0 or iOS 13 or above, and be compatible with Bluetooth Low Energy (a Bluetooth feature supported since

Bluetooth version 4.0).

• You must have access to the Wireless Panel Server, and be physically within an open field range of up to 10 meters in front of the switchboard for optimized connection for the duration of the connection.

Activating/Deactivating Bluetooth Low Energy Communication

By default, Bluetooth Low Energy communication is deactivated.

To activate Bluetooth communication on the Wireless Panel Server:

1. Check that the Wireless Panel Server is in normal operation (status LED steady green).

2. Briefly press the Wireless Panel Server pushbutton (less than 5 s).

Result:

• The status LED blinks blue when Bluetooth communication is activated and Wireless Panel Server is ready to connect to EcoStruxure Power

Commission App.

• The LED turns steady blue when the Wireless Panel Server is connected to EcoStruxure Power Commission App.

3. To deactivate Bluetooth Low Energy communication, press the pushbutton again.

Establishing a Bluetooth Low Energy Connection

Proceed as follow to establish a Bluetooth Low Energy connection from your smartphone to the Wireless Panel Server:

1. Start EcoStruxure Power Commission App on your smartphone.

2. Select the Wireless Panel Server to which you want to connect.

3. Scan the QR code on the front face of the Wireless Panel Server.

4. On the Wireless Panel Server, briefly press the pushbutton (less than 5 s).

Result: The status LED lights up and starts blinking blue.

5. When the connection is established, the status LED turns steady blue.

DOCA0197EN-01 33

PrismaSeT Active - Wireless Panel Server

Bluetooth ® Low Energy Communication

6. To end the connection, you can disconnect from EcoStruxure Power

Commission App.

Troubleshooting Bluetooth Low Energy Communication Issues

The following table lists common problems when establishing a Bluetooth connection to the Wireless Panel Server.

Problem description

The Bluetooth connection was established but the signal is lost.

The status LED is steady blue on the Wireless Panel Server but your smartphone is not connected to the Wireless

Panel Server.

Probable causes

The smartphone has been moved out of range.

A smartphone is already connected to the Wireless

Panel Server.

Solutions

Place the smartphone within the range for Bluetooth and establish a new connection.

Check whether another smartphone within range is also connected to the Wireless

Panel Server.

Security Feature

Bluetooth Low Energy communications are encrypted using Advanced Encryption

Standard (AES) 128-bit encryption. The LE Secure Connections pairing model helps ensure protection against passive eavesdropping.

34 DOCA0197EN-01

IEEE 802.15.4 Communication

Presentation

PrismaSeT Active - Wireless Panel Server

IEEE 802.15.4 is a wireless networking standard for remote control and sensor applications.

The maximum number of supported wireless devices which can be connected to a

Wireless Panel Server is as follows:

• Up to 3 HeatTag sensors

• Up to 15 PowerTag Energy sensors if no HeatTag sensors connected

• Up to 10 PowerTag Energy sensors if one or several HeatTag sensors are connected

• Up to 15 wireless indication auxiliaries for ComPacT NSX and ComPacT

NSXm

• Up to 15 Acti9 Active

For information about the supported devices, see the

detailed topic, page 11

The wireless communication devices provide compact and high-density metering solution with numerous and accurate data for building systems. These wireless devices can send temperature, humidity, energy, power to the Wireless Panel

Server.

Wireless Devices Installation

To help ensure reliable communication, the wireless devices should not be installed further than three columns away from the column where the Wireless

Panel Server is installed.

Security Feature

The IEEE 802.15.4 wireless communications are encrypted using AES (Advanced

Encryption Standard) CCM (Counter with CBC-MAC) 128-bit encryption that helps ensure integrity and confidentiality of data exchanged through the wireless network.

DOCA0197EN-01 35

PrismaSeT Active - Wireless Panel Server

LoRaWAN Communication

Presentation

LoRaWAN Communication

LoRaWAN (Long-Range Wide-Area Network) is a network protocol designed to connect devices within the IoT-enabled architecture.

The following diagram illustrates the usage perimeter of LoRa network regarding bandwidth and range compared to Wi-Fi, Bluetooth, and cellular networks.

High

Wi-Fi

Bluetooth ®

• Video/voice

• Consumer IoT

Cellular network

• Mission critical

• Outdoor applications

• Higher power

Bandwidth

• Sensors, actuators, and tags

• Lowest power and lowest cost

Low

Short Range Long

The LoRaWAN communication provides the following features:

• Long range coverage (about 10 km Line of Sight (LoS))

• Low energy consumption

• Good penetration in buildings

• Independence from local IT infrastructure

• No SIM card needed

• No additional fees to pay (included in EcoStruxure Facility Expert App)

Disabling/Enabling LoRaWAN Communication

By default, LoRaWAN Communication is enabled.

It is possible to disable and re-enable LoRaWAN Communication as per end-user preference by using EcoStruxure Power Commission App.

When LoRaWAN Communication is disabled, the associated LED patterns are disabled. For more information, see

EcoStruxure Power Commission App, page

19 .

When a reset to factory settings is executed, the LoRaWAN Communication configuration is restored to Enabled. A change of LoRaWAN Communication configuration will be logged in security events.

LoRa Signal Quality

The Wireless Panel Server antenna delivered with the switchboard must be installed where the LoRa signal quality is sufficient.

A correct to excellent LoRa signal level is required to have proper operation of the

Wireless Panel Server through LoRa communication.

For information about the LoRa antenna installation, see DOCA0203EN

PrismaSeT Active - Installation and Maintenance Guide . This guide contains detailed information about:

• Testing LoRa signal quality

36 DOCA0197EN-01

LoRaWAN Communication

PrismaSeT Active - Wireless Panel Server

• Setting antenna location

• Antenna installation

• Antenna connection

LoRa/4G router (SMT10014) can be installed to take advantage of the LoRa signal via a 4G link in the following cases:

• When there is no LoRa network from local telecom service provider (in

France, Belgium, Netherlands, Switzerland).

• When there is insufficient reception of LoRa signal within a radius of 10 meters of your switchboard. Insufficient reception can be identified as Low signal either on EcoStruxure Facility Expert App or on LoRa tester

(SMT10013).

For information on the LoRa/4G router, consult the instruction sheet available on the Schneider Electric website: NNZ78333 it contains detailed information about:

• Description of the router and dimensions

• Installation and troubleshooting guidelines

Network Connection

The connection to LoRa network is made with EcoStruxure Facility Expert App.

Security Device Characteristics

Security characteristics on the LoRaWAN interface are as follows:

• The Wireless Panel Server does not support incoming communication from the cloud.

• Remote control from the cloud to the Wireless Panel Server is not possible.

Security Feature

The Wireless Panel Server connects to the Schneider Electric cloud through a

Low Power Wide Area Network (LPWAN) based on LoRaWAN protocol.

LoRaWAN communications are encrypted using AES (Advanced Encryption

Standard)-CCM (Counter with CBC-MAC) 128-bit encryption that helps ensure authentication, integrity, and confidentiality of communication.

The Wireless Panel Server encrypts messages that are transferred to the

Schneider Electric cloud through the LPWAN network.

A mutual authentication is established between the Wireless Panel Server and

LoRaWAN. This helps ensure that only a genuine and authorized Wireless Panel

Server can join a genuine and authentic LoRaWAN network.

The LoRa connection is active only if the Wireless Panel Server has been activated by using the EcoStruxure Facility Expert App. For more information about the service activation, see

Commissioning, page 54

DOCA0197EN-01 37

PrismaSeT Active - Wireless Panel Server

Security Events

Presentation

Security Events

When the Wireless Panel Server is connected to the Schneider Electric cloud (see

Cloud Service Activation, page 55 ), it sends a security notification through

EcoStruxure Facility Expert App if one the following security events occurs:

• A temporarily-locked user access

• A denied user access

• A rejected invalid firmware

• A password recovery process started

Security notifications are sent to authorized personnel designated when activating cloud service.

Temporarily-Locked User Access

Notification description

User access to the PrismaSeT

Active switchboard located in site indicated in the notification is temporarily locked .

Cause

A person has attempted to access the Wireless Panel

Server embedded in the switchboard by using

EcoStruxure Power

Commission App but several consecutive invalid authentication entries locked the user access.

Recommended action

Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized.

Denied User Access

Notification description

User access to the PrismaSeT

Active switchboard located in site indicated in the notification is denied.

Cause

A person has attempted to access the Wireless Panel

Server embedded in the switchboard by using

EcoStruxure Power

Commission App but the user access was already locked.

Recommended action

Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized.

Rejected Invalid Firmware

Notification description

Wireless Panel Server firmware update in the

PrismaSeT Active switchboard located in site indicated in the notification has been rejected.

Cause

A person has attempted to upload an invalid firmware.

Recommended action

Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized.

38 DOCA0197EN-01

Security Events

Password Recovery

PrismaSeT Active - Wireless Panel Server

Notification description

The Wireless Panel Server forgotten password recovery process of the PrismaSeT

Active switchboard located in site indicated in the notification has started.

Cause

A person with physical access to the Wireless Panel Server has started the forgotten password recovery process.

Recommended action

Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized.

Re-do the PrismaSeT Active switchboard configuration by using EcoStruxure Power

Commission App.

DOCA0197EN-01 39

PrismaSeT Active - Wireless Panel Server

Cybersecurity Recommendations

What’s in This Part

An Introduction to Cybersecurity ......................................................................41

Security Capabilities .......................................................................................42

Device Characteristics ....................................................................................43

Device Features.............................................................................................44

User Access Control.......................................................................................46

Network Security ............................................................................................48

Security Recommendations for Commissioning ................................................49

Security Recommendations for Operation ........................................................50

Security Recommendations for Maintenance....................................................51

Security Recommendations for Decommissioning ............................................52

Schneider Electric Cybersecurity Support Portal ...............................................53

40 DOCA0197EN-01

An Introduction to Cybersecurity

PrismaSeT Active - Wireless Panel Server

Introduction

Cybersecurity is intended to help protect your communication network and all equipment connected to it from attacks that could disrupt operations (availability), modify information (integrity), or give away confidential information

(confidentiality). The objective of cybersecurity is to provide increased levels of protection for information and physical assets from theft, corruption, misuse, or accidents while maintaining access for their intended users. There are many aspects to cybersecurity including designing secure systems, restricting access using physical and digital methods, identifying users, as well as implementing security procedures and best practice policies.

Schneider Electric Guidelines

In addition to the recommendations provided in this guide that are specific to

Panel Server, you should follow the Schneider Electric defense-in-depth approach to cybersecurity.

This approach is described in the system technical note How Can I Reduce

Vulnerability to Cyber Attacks?

In addition, you will find many useful resources and up-to-date information on the

Cybersecurity Support Portal on the Schneider Electric global website, page 53

Schneider Electric Cybersecurity Policies and Rules

Schneider Electric use a Secure Development Lifecycle (SDL) process, a key product development-based framework that helps ensure products follow secure design processes across all lifecycle stages. The Schneider Electric SDL process complies with IEC 62443-4.1.

The SDL process includes the following:

• SDL practices applied to internal development actions, throughout the supply chain.

• Final security review required for project release.

• Security training for personnel involved in the product development.

DOCA0197EN-01 41

PrismaSeT Active - Wireless Panel Server

Security Capabilities

General Cybersecurity Recommendations

NOTICE

POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND

CONFIDENTIALITY

• Change default passwords at first use to help prevent unauthorized access to device settings, controls, and information.

• Use cybersecurity best practices to help prevent unauthorized exposure, loss, modification of data and logs, or interruption of services.

Failure to follow these instructions can result in non-operational system where the Wireless Panel Server is installed.

Potential Risks and Compensation Controls

Area

Bluetooth Low

Energy wireless radio communication

Issue

If the mobile device (smartphone or tablet) where EcoStruxure Power

Commission App is installed has a malicious mobile application installed and unknown to the user, this malicious application can eavesdrop on the communication between the Wireless Panel Server and EcoStruxure Power

Commission App during connection to Bluetooth Low Energy wireless technology and login to the App.

During the pairing window, unauthorized mobile device may try to connect to the Bluetooth Low

Energy interface.

IEEE 802.15.4

wireless radio communication

QR code

During the pairing window, unauthorized radio devices may try to join the network.

Someone may tamper with the

Schneider Electric QR code of the

Wireless Panel Server.

Risk

If a malicious mobile application eavesdrops on the communication, the malicious mobile application can steal the credentials and gain access to the Wireless Panel

Server.

Compensating controls

Install antivirus program on your mobile device (smartphone or tablet) to help prevent installation from malicious mobile application.

If a rogue mobile device gained access to the Wireless Panel

Server, it can create a Denial of

Service (DoS) and you would not be able to access the Wireless Panel

Server.

If a rogue device gained access to your network, they could eavesdrop on the communication of your wireless network, create an integrity data breach (for example, by sending fake data), or create a

Denial of Service.

If the QR code has been tampered with, it can redirect to a fake site and the user credential be stolen or robbed.

Reduce pairing window to limit exposure. In addition, always ensure that the Wireless Panel

Server LED is blinking blue when

EcoStruxure Power Commission

App is attempting to connect to

Wireless Panel Server. If the LED is steady blue, it means that another mobile device (smartphone or tablet) is already connected to the

Wireless Panel Server:

1. Press the Wireless Panel

Server button to terminate the unwished connection to

Wireless Panel Server.

2. Press the button again to open a new pairing session.

Reduce commissioning window to limit exposure.

Once the pairing is performed, verify the list of paired devices configured in the Wireless Panel

Server using EcoStruxure Power

Commission App and make sure that the list of devices contains no unexpected or rogue devices.

Check that the QR code has not been tampered with (no rips, tears, punctures, or scratches) and check that the URL redirects you to a

Schneider Electric web site

(domain).

42 DOCA0197EN-01

Device Characteristics

Overview

PrismaSeT Active - Wireless Panel Server

The Wireless Panel Server is equipped with security-enabling features. These features come in a preset state and can be modified to meet your installation needs. This guide provides recommendations to help secure your Wireless Panel

Server.

Wireless Panel Server Interfaces

The Wireless Panel Server communicates through the following wireless communication interfaces:

• LoRaWAN for communication with the cloud.

• Bluetooth Low Energy for communication with a mobile device such as a smartphone or tablet.

• Wireless protocol for communication with wireless devices, using radio frequency communication ISM band 2.4 GHz.

The Wireless Panel Server does not implement IP-based protocols on any of the three interfaces.

NOTE: The Wireless Panel Server does not support any Ethernet-based physical interface and cannot be connected to an Ethernet Local Area

Network (LAN).

Supported Protocol

The Wireless Panel Server supports the Constrained Application Protocol (CoAP) over Bluetooth wireless technology for configuration through EcoStruxure Power

Commission App.

DOCA0197EN-01 43

PrismaSeT Active - Wireless Panel Server

Device Features

Security Features

Device Features

Security features have been built into the Wireless Panel Server to help the device to operate properly and behave according to its intended purpose. These features provide security capabilities which help protect the product from potential security threats that could disrupt the product operation (availability), modify information

(integrity) or disclose confidential information (confidentiality). The security capabilities features are intended to mitigate the inherent threats which are linked with the use of the Wireless Panel Server in its environment.

Credential Protection

Protection of credentials is achieved through several features:

• The LoRa authenticity key of the Wireless Panel Server is stored in a hardware secure element (CC EAL5+ AVA_VAN.5 Common Criteria certified), that helps protect the Wireless Panel Server LoRaWAN unique device identity against physical or electronic intrusion, and damage.

• User passwords are stored as salted and hashed passwords.

Firmware Update

Update the Wireless Panel Server to the latest firmware version using

EcoStruxure Power Commission App. It enables you to obtain the latest features and keep up to date with security patches. All firmware designed for the Wireless

Panel Server is signed using the Schneider Electric Public Key Infrastructure (PKI) to help to provide integrity and authenticity of the firmware running on the Wireless

Panel Server.

At each firmware update, the Wireless Panel Server verifies the digital signature of the new firmware before installation.

To be informed about security updates, register with the Security Notifications service on Schneider Electric Cybersecurity Support Portal.

Secure Boot

The Wireless Panel Server can execute only authentic Schneider Electric firmware.

At each boot, the firmware digital signature is validated before execution, to help ensure that it has not been tampered with.

Disabling of Unused Features

The EcoStruxure Power Commission App allows you to deactivate unused

Wireless Panel Server services and interfaces to help minimize pathways for malicious attackers.

• The Bluetooth Low Energy interface for communication with a mobile device, such as a smartphone or tablet, is disabled by default.

The interface must first be activated to enable Bluetooth Low Energy communication. See

detailed topic, page 33 .

44 DOCA0197EN-01

Device Features

Audit Logs

PrismaSeT Active - Wireless Panel Server

The Wireless Panel Server generates audit logs that record events such as invalid login attempts and firmware updates.

The logs do not contain any personal information.

To detect unexpected behaviors (for example, frequent rebooting, incorrect firmware update, or invalid login attempts), EcoStruxure Power Commission App is used to retrieve the audit log file (syslog format).

Wireless Panel Server Pairing Control

Control of wireless communications between the Wireless Panel Server and wireless devices is enforced through a pairing mechanism. Only wireless devices that have been paired with the Wireless Panel Server can join the wireless network.

Using EcoStruxure Power Commission App, you can explicitly select IEEE

802.15.4 wireless devices that are authorized to connect to the Wireless Panel

Server. In addition, there is a locate feature for checking pairing with the right device.

Once the pairing is performed, it is recommended to periodically verify the list of paired devices configured in the Wireless Panel Server to make sure that the list of devices contains no unexpected or rogue devices.

Security Events Notification

When the Wireless Panel Server is connected to the Schneider Electric cloud, it sends a security notification through EcoStruxure Facility Expert App if one the following security events occurs:

• A temporarily-locked user access

• A denied user access

• A rejected invalid firmware

• A password recovery process started

Data Protection

Data collected by the Wireless Panel Server are sent encrypted up to the

Schneider Electric cloud over the LoRaWAN network. In this way data in transit over LPWAN network are protected from disclosure and modification.

DOCA0197EN-01 45

PrismaSeT Active - Wireless Panel Server

User Access Control

Presentation

User Access Control

User access to the Wireless Panel Server through the local Bluetooth Low Energy interface is done by using EcoStruxure Power Commission App and is passwordprotected. Once the user is successfully logged into the Wireless Panel Server, the user has access to all capabilities and functions of the Wireless Panel Server.

User Login

EcoStruxure Power Commission App is the tool for logging in to and commissioning the Wireless Panel Server. Before login, the smartphone must be paired with the Wireless Panel Server (see

detailed topic, page 33 ).

Changing Password

At first connection to the EcoStruxure Power Commission App, the user is prompted to set the password.

To change the password, proceed as follows:

1. Activate Bluetooth wireless technology on the Wireless Panel Server.

2. Pair your smartphone to the Wireless Panel Server.

3. Use EcoStruxure Power Commission App to log in to the Wireless Panel

Server.

4. Change the password.

Password Requirements

A password must conform to the following rules:

• 6 to 32 characters

• At least one character in uppercase

• At least one character in lowercase

Password Lockout

In case of 10 invalid attempts to log in to the Wireless Panel Server, user access is locked. It remains locked for 10 minutes before the user can attempt to log in again.

Consecutive invalid attempts (up to 14) lock user access for 10 minutes after each invalid attempt.

After the fifteenth consecutive invalid attempts, the user access is locked for 60 minutes after each invalid attempt.

User account lock state remains if the Wireless Panel Server is rebooted, including reboot after power loss.

To unlock user access, the user must log in successfully after a lock period or apply the forgotten password process using EcoStruxure Power Commission App.

46 DOCA0197EN-01

User Access Control

PrismaSeT Active - Wireless Panel Server

Password Forgotten

If the user has forgotten the Wireless Panel Server password, the following requirements must be followed:

• The user must connect the smartphone to the Wireless Panel Server and open the EcoStruxure Power Commission App.

• The user must have physical access to the Wireless Panel Server to press the Wireless Panel Server pushbutton.

Following the forgotten password process will result in losing the Wireless Panel

Server configuration:

• The user password is reset.

• Configured devices are decommissioned (IEEE 802.15.4 wireless devices are unpaired and removed from configuration).

• The Wireless Panel Server reboots.

• The user is prompted to set a new password after Wireless Panel Server reboot.

DOCA0197EN-01 47

PrismaSeT Active - Wireless Panel Server

Network Security

What’s in This Chapter

Wireless Network ..........................................................................................48

Connected Devices .......................................................................................48

Wireless Network

Radio protocols are vulnerable to physical security breaches. For example, a

Denial of Service attack can jam the radio signal with a powerful radio emitter located in the vicinity.

It is therefore recommended to adapt your physical security to the criticality of the information which relies on radio protocols.

It is recommended to perform the commissioning of IEEE 802.15.4 wireless devices in a place secure from rogue radio transmitters, such as an administrator room.

Connected Devices

It is recommended to regularly check the list of devices connected to the

IEEE 802.15.4 network of the Panel Server. In the case of an unknown connected device, locate it and remove it. You can also rebuild the network and reconnect only identified devices.

48 DOCA0197EN-01

Security Recommendations for Commissioning

PrismaSeT Active - Wireless Panel Server

Security Recommendations for Commissioning

Secure Communications with Wireless Devices

The wireless communications are secured by a cryptographic mechanism supporting the integrity and confidentiality of data exchanged through the wireless network.

Once the pairing is performed, it is recommended to periodically verify the list of paired devices configured in the Wireless Panel Server by using EcoStruxure

Power Commission App and make sure that the list of devices is up to date and contains no unexpected or rogue devices.

Tamper-Indicating Labels

The Wireless Panel Server has one tamper-indicating label which helps protect the device physical security. It must be clean and shows no sign of tampering (for example, rips, tears, or scratches). Schneider Electric advises against using a device that has visibly been tampered with.

Installation

To help protect the device physical security, the following installation is advised:

• Install the Wireless Panel Server in a PrismaSeT Active switchboard that is secured in a manner appropriate to the risk level of your installation (for example, a PrismaSeT Active switchboard with padlock or a key).

• Install the PrismaSeT Active switchboard with embedded Wireless Panel

Server in a secured room (for example, with locked door or camera).

DOCA0197EN-01 49

PrismaSeT Active - Wireless Panel Server

Security Recommendations for Operation

Firmware Update

It is recommended to keep the Wireless Panel Server firmware up to date (see

detailed topic, page 22

). Firmware update is managed with EcoStruxure Power

Commission App.

Secure Communication with Wireless Devices

It is recommended to periodically verify the list of paired devices configured in the

Wireless Panel Server by using EcoStruxure Power Commission App and make sure that the list of devices is up to date and contains no unexpected or rogue devices.

50 DOCA0197EN-01

Security Recommendations for Maintenance

PrismaSeT Active - Wireless Panel Server

Security Recommendations for Maintenance

Over the lifetime of the Wireless Panel Server, it is recommended to regularly perform the following operations:

• Check physical security of the Wireless Panel Server (see

Hardware

Description, page 15

for location of the tamper-indicating labels).

• Make sure that you have the latest firmware update. You should have registered to receive

security notifications, page 22 .

• Check the

connected devices, page 48

for the presence of unknown devices.

• Check the

audit logs

for unexpected behaviors such as invalid login attempts or frequent rebooting.

DOCA0197EN-01 51

PrismaSeT Active - Wireless Panel Server

Security Recommendations for Decommissioning

The Wireless Panel Server is configured with confidential information, such as user account identifiers. When disposing of the Wireless Panel Server, it is required to reset it to make sure that no sensitive or confidential information can be disclosed or reused.

NOTICE

LOSS OF GATEWAY FUNCTION

• Only decommission Wireless Panel Server when it is no longer needed.

• If you decommission Wireless Panel Server, you will not be able to receive voltage loss alarm for PrismaSeT Active Switchboard Resetting gateway removes all the configuration and configured devices are decommissioned.

Failure to follow these instructions can result in non-operational system where the Wireless Panel Server is installed.

Reset Procedure

To reset the Wireless Panel Server, follow the below procedure to set the configuration settings to factory values:

1. Launch EcoStruxure Power Commission App and scan the Wireless Panel

Server QR code.

2. Connect to the Wireless Panel Server.

3. Unpair all wireless devices from the Wireless Panel Server.

4. Finalize the commissioning.

5. Disconnect from the Wireless Panel Server.

6. Re-Launch EcoStruxure Power Commission App.

7. Scan the Wireless Panel Server QR code.

8. Click on Forgotten password .

9. Follow the instruction on the EcoStruxure Power Commission App:

• The Wireless Panel Server LED will blink orange fast.

• You will have 5 seconds to press the pushbutton next to the LED to validate the reset operation.

• Result: The status LED blinks fast green indicating that reset to factory setting is confirmed.

10. Wait for the Wireless Panel Server to restart completely:

• The status LED turns steady orange while the Wireless Panel Server is booting. After the booting the status LED will blink green for fifteen minutes.

• The status LED turns steady green when the Wireless Panel Server is in normal operation.

IMPORTANT: After performing a reset to factory setting on the

Wireless Panel Server that has been previously connected to the

Schneider Electric cloud, contact the Schneider Electric Customer

Care Center to finalize the decommissioning.

52 DOCA0197EN-01

Schneider Electric Cybersecurity Support Portal

PrismaSeT Active - Wireless Panel Server

Schneider Electric Cybersecurity Support Portal

Overview

The Schneider Electric cybersecurity support portal outlines the Schneider Electric vulnerability management policy.

The aim of the Schneider Electric vulnerability management policy is to address vulnerabilities in cybersecurity affecting Schneider Electric products and systems, in order to protect installed solutions, customers, and the environment.

Schneider Electric works collaboratively with researchers, Cyber Emergency

Response Teams (CERTs), and asset owners to ensure that accurate information is provided in a timely fashion to adequately protect their installations.

Schneider Electric's Corporate Product CERT (CPCERT) is responsible for managing and issuing alerts on vulnerabilities and mitigations affecting products and solutions.

The CPCERT coordinates communications between relevant CERTs, independent researchers, product managers, and all affected customers.

Information Available on the Schneider Electric Cybersecurity Support

Portal

The support portal provides the following:

• Information about cybersecurity vulnerabilities of products.

• Information about cybersecurity incidents.

• An interface that enables users to declare cybersecurity incidents or vulnerabilities.

Vulnerability Reporting and Management

Cybersecurity incidents and potential vulnerabilities can be reported via the

Schneider Electric website: Report a Vulnerability .

DOCA0197EN-01 53

PrismaSeT Active - Wireless Panel Server

Commissioning

What’s in This Part

Cloud Service Activation .................................................................................55

Configuration of PrismaSeT Active Switchboards with Wireless Devices ............56

Overview

Commissioning the Wireless Panel Server depends on whether wireless devices are installed in the PrismaSeT Active switchboard that embeds the Wireless Panel

Server.

Commissioning procedure Wireless Panel Server switchboard type

Without wireless devices

With wireless devices

Activate cloud service, page 55

with EcoStruxure Facility Expert

App.

Configure the switchboard and wireless devices, page 56

with EcoStruxure Power Commission App.

Activate cloud service, page 55

with EcoStruxure Facility

Expert App.

For more information about commissioning your connected PrismaSeT Active switchboard, see ESXP1G005EN EcoStruxure™ Power - Commissioning Guide for

Digital Solutions based on PrismaSeT Active .

54 DOCA0197EN-01

Cloud Service Activation

Objectives

PrismaSeT Active - Wireless Panel Server

• Activate the Wireless Panel Server cloud connection (LoRa network).

• Activate the voltage loss function on EcoStruxure Facility Expert App.

Pre-requisites

• Be on site and have access to the QR code on the front face of the Wireless

Panel Server from a smartphone.

• A smartphone running a QR code reader.

• EcoStruxure Facility Expert App installed on smartphone. For information about EcoStruxure Facility Expert App, see the

detailed topic, page 20 .

• The switchboard that embeds the Wireless Panel Server must be energized and the Wireless Panel Server status LED blinking orange.

Activating the Cloud Service

To activate the cloud service through EcoStruxure Facility Expert App, proceed as follows:

1. Scan the QR code on the front face of the Wireless Panel Server using the smartphone camera.

2. In the Go2SE landing page that opens, click the EcoStruxure Facility Expert

App section.

3. Follow the instructions to register to EcoStruxure Facility Expert.

4. The PrismaSeT connection wizard opens automatically. Follow the instructions on screen.

5. Wait for the Wireless Panel Server to connect to LoRa network. It can take several minutes (status LED blinking green).

• When the LoRa connection is established:

◦ The status LED turns steady green.

◦ The EcoStruxure Facility Expert App displays a message of successful connection to LoRa network.

• If the LoRa connection is not successful, see ESXP1G005EN

EcoStruxure™ Power - Commissioning Guide for Digital Solutions based on PrismaSeT Active .

6. Activate cloud service through EcoStruxure Facility Expert App. For detailed information, see ESXP1G005EN EcoStruxure™ Power - Commissioning

Guide for Digital Solutions based on PrismaSeT Active

NOTE: In case of no internet connection, move to a place with internet connection to finish the activation. As soon as the smartphone detects an internet network, it automatically updates the information.

7. You can monitor the status of the switchboard with EcoStruxure Facility

Expert App.

DOCA0197EN-01 55

PrismaSeT Active - Wireless Panel Server

Configuration of PrismaSeT Active Switchboards with

Wireless Devices

Configuration of PrismaSeT Active Switchboards with Wireless Devices

Objectives

Configure the wireless devices installed in the PrismaSeT Active switchboard.

Pre-requisites

• A smartphone running a QR code reader and compatible with Bluetooth Low

Energy wireless technology.

• EcoStruxure Power Commission App installed on smartphone. For information about downloading the App, see the

detailed topic, page 19 .

• The switchboard that embeds the Wireless Panel Server must be energized and the Wireless Panel Server status LED blinking orange.

Configuring the Switchboard with Wireless Devices

To configure the switchboard with wireless devices through EcoStruxure Power

Commission App, proceed as follows:

1. Scan the QR code on the front face of the Wireless Panel Server using the smartphone camera.

2. In the Go2SE landing page that opens, click the EcoStruxure Power

Commission App section.

3. Follow the instructions to register to EcoStruxure Power Commission.

4. Activate Bluetooth communication on your smartphone.

5. Briefly press the button (less than 5 s) on the Wireless Panel Server to activate Bluetooth communication.

Result: The status LED blinks blue when the connection procedure is in progress, then turns steady blue when the Bluetooth connection is established from the Wireless Panel Server to the smartphone.

6. Set the Wireless Panel Server password (at first connection).

7. If necessary, update firmware.

8. Follow the instructions to discover the wireless devices installed in the switchboard.

9. Associate the discovered wireless devices to the Wireless Panel Server.

10. Configure each wireless device associated to the Wireless Panel Server.

11. Generate the setup report for Factory Acceptance Tests (FAT).

12. Activate cloud service with EcoStruxure Facility Expert App (see

procedure, page 55

56 DOCA0197EN-01

PrismaSeT Active - Wireless Panel Server

Troubleshooting

Safety Instructions

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E, CSA Z462, NOM 029-STPS or local equivalent.

• This equipment must only be installed and serviced by qualified electrical personnel.

• Turn off all power supplying this equipment before working on or inside equipment.

• Always use a properly rated voltage sensing device to confirm power is off.

• Re-install all devices, doors, and covers before turning on power to this equipment.

Failure to follow these instructions will result in death or serious injury.

Troubleshooting of the Wireless Panel Server

Problem

Status LED not lit.

Status LED blinking red.

Status LED steady red.

During commissioning, Wireless Panel

Server does not connect to LoRa network when activating PrismaSeT

Active switchboard in EcoStruxure

Facility Expert App and status LED remains blinking green.

During commissioning, Wireless Panel

Server does not connect to LoRa network when activating PrismaSeT

Active switchboard in EcoStruxure

Facility Expert App and status LED does not turn from blinking orange to steady green.

Wireless Panel Server firmware update is not successful.

Diagnostics

Source power is not applied or is not stable.

Wireless Panel Server firmware discrepancy.

Wireless Panel Server malfunction detected.

Wireless Panel Server major malfunction detected.

Wireless Panel Server pushbutton pressed too briefly.

Action

Apply power or check power source.

Connect Wireless Panel Server to EcoStruxure

Power Commission App to diagnose the issue.

Depending on issue, the Wireless Panel

Server must be replaced.

Call your local service representative for assistance. The Wireless Panel Server must be replaced.

Press the pushbutton during more than 5 s and do activation procedure again.

LoRa communication has not been activated for more than 15 minutes.

The Wireless Panel Server is not connected to the smartphone through Bluetooth communication.

Try to connect to LoRa network. See

ESXP1G005EN EcoStruxure™ Power -

Commissioning Guide for Digital Solutions based on PrismaSeT Active .

Check Bluetooth communication is activated.

See

Establishing a Bluetooth Low Energy

Connection, page 33 .

Troubleshooting of LoRa Connection

Problem

The Wireless Panel Server does not connect to LoRa network when activating PrismaSeT Active switchboard in EcoStruxure Facility

Expert App.

Regular connection loss with LoRa network.

In EcoStruxure Facility Expert App, metering data is regularly missing.

DOCA0197EN-01

Diagnostics

The signal of LoRa antenna is not sufficient.

Action

Move the antenna to a location where the signal quality is sufficient to transfer data. See

DOCA0203EN PrismaSeT Active - Installation and Maintenance Guide

PrismaSeT Active - Wireless Panel Server

Troubleshooting of Communication

Problem

The Wireless Panel Server has lost communication with wireless devices.

A wireless device is not detected or discovered by the Wireless Panel

Server.

Data lost or problem of data display in

EcoStruxure Facility Expert App.

Connection of Wireless Panel Server with the wireless devices is lost.

Diagnostics

Pollution on the radio frequency channel.

Wireless Panel Server does not recognize this type of wireless device.

The limit of 15 wireless devices detected had been reached.

Wireless Panel Server malfunction.

Action

Change the radio frequency channel that communicates between wireless devices and

Wireless Panel Server..

Update the firmware of Wireless Panel Server with EcoStruxure Power Commission App.

See

detailed topic, page 22 .

Check the number of wireless devices detected.

Call your Schneider Electric Customer Care

Center.

58 DOCA0197EN-01

Schneider Electric

35 rue Joseph Monier

92500 Rueil Malmaison

France

+ 33 (0) 1 41 29 70 00 www.se.com

As standards, specifications, and design change from time to time, please ask for confirmation of the information given in this publication.

DOCA0197EN-01

Series

Prisma SeT Active Wireless Panel Server

User Guide

Series offers comprehensive, robust portfolio of power distribution and motor control centers.

DOCA0197EN-01

Legal Information

Table of Contents

Safety Information

About the Book

Wireless Panel Server Presentation

Wireless Panel Server Functions

Cybersecurity Recommendations

Commissioning

Troubleshooting

Safety Information

Important Information

DANGER

WARNING

CAUTION

NOTICE

Please Note

Cybersecurity Safety Notice

About the Book

Document Scope

Validity Note

Online Information

Related Documents

Trademarks

Wireless Panel Server Presentation

What’s in This Part

Introduction

SeT Series Master Range

Overview

Features

Wireless Panel Server System

Architecture

Supported Wireless Devices

Maximum Configuration

Commercial References

PrismaSeT Active Reference Documents

Reference Documents

Hardware Description

Description

Voltage Presence Indicator LEDs

Wireless Panel Server Status LED

Pushbutton

Rebooting Wireless Panel Server

Resetting Wireless Panel Server to Factory Settings

QR Code

Tamper Detection

External LoRa Antenna

High Service Level

EcoStruxure Power Commission App

Overview

Key Features

Downloading the Application

For More Information

EcoStruxure Facility Expert App

Overview

EcoStruxure Facility Expert - Operations Subscription

EcoStruxure Facility Expert - Energy Subscription

Downloading the Application

For More Information

Firmware Update

Presentation

Checking the Firmware Version

Updating Firmware With EcoStruxure Power Commission App

Technical Characteristics

Environmental Characteristics

Communication Characteristics

Electrical Characteristics

Physical Characteristics

Antenna Characteristics

Wiring Harness Characteristics

Schneider Electric Green Premium™ Ecolabel

Description

Green

Premium

Accessing Green Premium

Checking Products Through the Schneider Electric Website