Sonic 05714464033140, 05714464033164 Instructions For Use Manual

Radiant miniRITE T, miniRITE T R
Instructions for Use
www.sonici.com
Model overview
This booklet is valid for the Sonic Radiant™ family in the following
hearing aid models:
 MNR T R
 MNR T
FW 1.1
 Sonic Radiant 100 MNR T R
 Sonic Radiant 80 MNR T R
 Sonic Radiant 60 MNR T R
05714464033140
05714464033157
05714464033164
 Sonic Radiant 100 MNR T
 Sonic Radiant 80 MNR T
 Sonic Radiant 60 MNR T
05714464033140
05714464033157
05714464033164
The following speakers are available for the above model:







Speaker 60
Speaker 85
Speaker 100 (Power Instrument)
Power flex mould speaker 100 (Power Instrument)
Power flex mould speaker 105 (Power Instrument)
MicroShell 60
MicroShell 85
Intended use
Intended use
The hearing aid is intended to amplify and transmit sound
to the ear.
Indications for use
Bilateral or unilateral impaired hearing of sensorineural,
conductive or mixed type ranging from a slight (16 dB HL*)
to profound (95 dB HL*) degree of hearing loss, with an
individual frequency configuration.
Intended user
Person with hearing loss using a hearing aid and their
caregivers. Hearing care professional responsible for
adjusting the hearing aid.
Intended user group
Adults and children older than 36 months.
Use environment
Indoor and outdoor.
Contraindications
Not suitable for infants below 36 months. Users of active
implants must pay special attention when using the hearing
aid. For more information read the Warnings section.
Clinical benefits
The hearing aid is designed to provide better speech
understanding to help ease communication with the aim of
improving quality of life.
*As specified by the American Speech-Language-Hearing Association, asha.org, using pure-tone average
of 0.5, 1 and 2 kHz.
IMPORTANT NOTICE
The hearing aid amplification is uniquely adjusted and optimised to your
personal hearing capabilities during the hearing aid fitting performed by your
hearing care professional.
Table of contents
About
Your hearing aid, speaker and earpiece
Getting started
Charging time
Battery performance
Turn hearing aids ON / OFF using the charger
Turn hearing aids ON / OFF using the push button
Turn hearing aids ON / OFF
Low battery indication
Identify left and right hearing aid
How to replace the disposable battery — size 312
Put on hearing aid
9
12
13
14
15
16
17
18
20
22
Daily use
Cleaning
Replace standard earpieces
ProWax miniFit filter
Clean customised earpieces
Replace ProWax filter
Hearing aid storage
Change volume
Change program
24
26
28
30
31
32
33
34
Flight mode
Mute your hearing aids
Using your hearing aid with iPhone, iPad and iPod
Using your hearing aid with Android devices
Pairing and compatibility
Wireless accessories and other options
36
38
40
41
42
43
Options
Continues on next page
Table of contents
Tinnitus
Tinnitus SoundSupport™ (optional)
Sound options and volume adjustments
Limitation on use time
Tinnitus SoundSupport warnings
46
48
50
53
General warnings
54
Troubleshooting
Water & dust resistant (IP68)
Conditions of use
Technical information
Warranty
Your individual hearing aid settings
Sound and LED light indicators
62
66
67
70
77
78
81
Warnings
More info
Your hearing aid, speaker and earpiece
Microphones
Sound in
Ear grip
Holds the speaker
in place (optional)
LED light
Wax filter
Protects the
speaker from
earwax damage
Push button
Upper part
Lower part
Nail grip
(MNR T only)
Opens the
battery drawer
Rechargeable battery
(MNR T R only)
Can only be replaced by the
hearing care professional
Speaker
Sound out
Battery drawer
(MNR T only)
Contains the battery
9
The hearing aid uses one of the following speakers:
Standard speakers
60
85
100
Power flex mould
speakers
MicroShell
100
105
10
About
Getting started
Daily use
Options
60
85
Tinnitus
Warnings
More info
The speakers use one of the following earpieces:
Standard earpieces
Customised earpieces
 OpenBass dome
 LiteTip
 Bass dome, double vent
 Micro mould
 Power dome
 VarioTherm® LiteTip
 Grip Tip
 VarioTherm® Micro mould
Available in small and large, left and
right, with or without vent.
arioTherm® is a registered trademark
V
of Dreve.
Dome sizes
5 mm* 6 mm
8 mm
10 mm
*Only as OpenBass dome for speaker 60
12 mm
Note
For details on replacing the dome, see the Replace
standard earpieces section.
11
Charging time
(MNR T R only)
Ensure you fully charge your hearing aids before first use and charge
them every night. That ensures you start your day with fully charged
hearing aids.
If your hearing aid’s battery is completely drained, the normal charging
time is:
3 hours
Fully charged
1 hour
50% charged
0.5 hour
25% charged
When the battery is fully charged, the charging process stops
automatically.
Charging time may vary depending on the remaining capacity of the
battery and between the left/right hearing aid.
For instructions on how to use your charger, see the charger’s
instructions for use.
12
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Battery performance
In both MNR T R and MNR T, battery performance varies depending on
your individual use and hearing aid settings.
Streaming sound from a TV, mobile phone or connectivity devices can
influence this performance.
Rechargeable battery — MNR T R only
If your rechargeable hearing aids do not perform for a full day, you may
need to have the rechargeable battery replaced. If so, contact your
hearing care professional.
If your hearing aids run out of battery, ensure you recharge them by
placing them in the charger.
Be aware that restarting the hearing aids does not give you more usage
time.
13
Turn hearing aids ON/OFF using the charger
(MNR T R only)
Your hearing aids automatically turn ON when removed from the
charger.
The hearing aid LED light turns GREEN after approximately two seconds.
Wait until the hearing aid LED light blinks GREEN twice, confirming that
it is ready for use. Depending on your hearing aid settings, you may also
hear a start-up jingle.
Your hearing aid automatically turns OFF and starts charging when
placed in the charger. The hearing aid LED light turns ORANGE.
IMPORTANT NOTICE
If applicable, ensure that your charger is powered or that the charger’s builtin battery is charged when the hearing aid is seated in the charging port. For
more information, see your charger’s instructions for use.
14
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Turn hearing aids ON/OFF using the push button
(MNR T R only)
The hearing aids can be turned ON/OFF using the push button.
To turn ON
Press and hold the lower part of the push button for
approximately two seconds until the hearing aid LED light
turns GREEN.
Release the push button and wait until the hearing aid
LED light blinks GREEN twice.
The hearing aid is now turned ON.
To turn OFF
Press and hold the lower part of the push button for
approximately three seconds until the hearing aid LED
light turns ORANGE. The hearing aid plays four
descending tones. Release the push button and the
hearing aid is turned OFF.
For information regarding tones, see the Sound and LED light
indicators section.
15
Turn hearing aids ON/OFF
(MNR T only)
The battery drawer is used to turn the hearing aids ON and OFF.
To save battery life, make sure your hearing aids are switched OFF
when you are not wearing them. To perform a quick reset of hearing aid
settings, open and close the battery drawer.
Turn ON
Close the
battery
drawer with
the battery
in place.
16
About
Getting started
Turn OFF
Open the
battery drawer.
Daily use
Options
Tinnitus
Warnings
More info
Low battery indication
Just before the battery runs out completely, you hear four descending
tones. To extend battery performance, ensure you stop any audio
streaming.
MNR T R: When the battery is running low, you hear three alternate
beeps. This gives you approximately two hours before the hearing aid
runs out of battery. At this point, you may continue to stream audio for
approximately one hour.
MNR T: When the battery is running low, you hear three alternate
beeps. This gives you approximately 15 minutes before the hearing aid
runs out of battery. At this point, Bluetooth® connectivity is turned OFF.
Three alternate beeps
= The battery is running low.
Four descending tones
= The battery has run out.
LED light
Continuous ORANGE blinks indicate low battery.
17
Identify left and right hearing aid
(MNR T R only)
It is important to distinguish between the left and the right hearing aid,
as they may be programed differently.
You can find left/right colour indicators on the hearing aid itself and on
60 and 85 speakers as shown. Indicator markings (either L or R) can also
be found on 100 speakers and some earpieces.
For 105 speakers, the indicator is found on the earpiece.
A RED indicator marks the
RIGHT hearing aid.
A BLUE indicator marks
the LEFT hearing aid.
18
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Identify left and right hearing aid
(MNR T only)
It is important to distinguish between the left and the right hearing aid,
as they may be programed differently.
You can find left/right colour indicators on the hearing aid itself and on
60 and 85 speakers as shown. Indicator markings (either L or R) can also
be found on 100 speakers and some earpieces.
For 105 speakers, the indicator is found on the earpiece.
A RED indicator marks the
RIGHT hearing aid
A BLUE indicator marks
the LEFT hearing aid
19
How to replace the disposable battery — size 312
(MNR T only)
20
1. Remove
2. Uncover
3. Insert
Fully open the
battery drawer and
remove the battery.
Remove the sticky
label from the + side
of the new battery.
Insert the new battery
into the battery drawer
with the + side facing
upwards.
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
4. Close
Tip
MultiTool
Close the battery drawer.
You may hear a jingle through the
earpiece.
You can use the MultiTool to change
the battery. Use the magnetic end to
remove and insert batteries.
The MultiTool is provided by
your hearing care professional.
21
Put on hearing aid
Step 1
Step 2
Step 3
Ear grip
(optional)
Place the hearing aid
behind your ear.
You should always use
the speaker with an
earpiece attached.
Ensure you only use
parts designed for
your hearing aid.
22
About
Getting started
Hold the bend of the
speaker wire between
your thumb and index
finger.
The earpiece should
point towards the
opening of the ear
canal.
Daily use
Options
Tinnitus
Gently push the
earpiece into your ear
canal until the speaker
wire sits close to your
head.
If the speaker has an
ear grip, place it in the
ear so it follows the
contour of the ear.
Warnings
More info
Cleaning
The MultiTool contains a brush and wire loop for cleaning and removing
earwax. If you need a new MultiTool, contact your hearing care
professional.
Magnet
Wire loop
Brush
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the MultiTool at least
30 centimetres (1 foot) away from credit cards and other magneticallysensitive devices.
24
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Do not drop your hearing aid when handling it. Ensure you hold it over a
soft surface to avoid damage while cleaning it.
Clean the microphone openings
Use the MultiTool brush to carefully brush
debris away from the openings and the
surface around the openings.
Microphone
openings
Ensure that you do not forcefully squeeze
parts of the MultiTool into the microphone
openings. This may damage the hearing aid.
IMPORTANT NOTICE
To clean the hearing aid, use a soft, dry cloth. The hearing aid must never be
washed or immersed in water or other liquids.
25
Replace standard earpieces
It is important that you do not clean the standard earpiece (dome and
Grip Tip). If the earpiece is filled with earwax, replace it with a new one.
Grip Tip needs to be replaced at least once a month.
26
Step 1
Step 2
Step 3
Hold on to the speaker
and pull off the
earpiece.
Insert the speaker
exactly into the
middle of the earpiece
to get a secure fit.
Push firmly to ensure
that the earpiece is
securely fastened.
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
IMPORTANT NOTICE
If the earpiece is not on the speaker when removed from the ear, the
earpiece may still be in the ear canal. For further instructions, consult your
hearing care professional.
27
ProWax miniFit filter
The speaker has a white wax filter
attached to the end where the earpiece is
attached. The wax filter keeps earwax and
debris from damaging the speaker.
ProWax filter
Ensure you replace the filter when
clogged, or if the hearing aid does not
sound normal. Alternatively, contact your
hearing care professional. Ensure you
remove the earpiece from the speaker
before replacing the wax filter. To do this,
see the Replace standard earpieces
section.
IMPORTANT NOTICE
Ensure you always use the same type of wax filter as originally supplied
with the hearing aid. If you are in doubt about the use or replacement of wax
filters, contact your hearing care professional.
28
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Replace ProWax miniFit filter
1. Tool
2. Remove
3. Insert
New
filter
New
filter
Empty
pin
Remove the tool from
the shell. The tool has
two pins, one empty
for removal and one
with the new wax
filter.
Insert the empty pin
into the wax filter in
the speaker and pull
it out.
Old
filter
Final
Insert the new wax
filter using the other
pin, remove the tool,
and throw it out.
Note
If you use a mould or LiteTip, your hearing care professional must replace the wax filter in the speaker.
29
Clean customised earpieces
Ensure that you regularly clean the
earpiece.
The earpiece has a white wax filter* that
keeps earwax and debris from damaging
the speaker.
Clean the vent by
inserting the brush
through the hole,
twisting it slightly.
Ensure you replace the filter when clogged,
or if the hearing aid does not sound normal.
Alternatively, contact your hearing care
professional.
Vent
ProWax filter
Note
If you use a mould or LiteTip, your hearing care professional must replace the wax filter in the speaker.
* VarioTherm Micro mould and LiteTip do not have a wax filter
30
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Replace ProWax filter
1. Tool
2. Remove
3. Insert
New
filter
New
filter
Remove the tool from
the shell. The tool has
two pins, one empty
for removal and one
with the new wax
filter.
Old filter
Insert the empty pin
into the wax filter in
the earpiece and pull
it out.
Insert the new wax
filter using the other
pin, remove the tool,
and throw it out.
31
Hearing aid storage
(MNR T R only)
When you are not using your hearing aid, the charger is the best place to
keep it.
To ensure the longest life of the rechargeable battery in the hearing aid,
do not expose it to excessive heat. For example, do not leave the hearing
aid in the sun in front of a window or in a car, even if the hearing aid is in
the charger.
Long-term storage
Before you put away or store the hearing aid for a prolonged period of
time (more than 14 days), ensure you first fully charge the hearing aid,
and then turn it OFF. This way the battery can be charged again.
Note
To protect the rechargeable battery, it is necessary that you fully charge the hearing aid every six months. If a
stored hearing aid is not charged within a six month period, the rechargeable battery must be replaced.
32
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Change volume
The push button lets you adjust the volume. When you increase or
decrease the volume, you hear a beep.
For information regarding button press times, see the table General
settings overview for your hearing aid, in the Your individual hearing
aid settings section at the end of this booklet.
MAXIMUM
Press button to
increase volume
START-UP
VOLUME
Press button to
decrease volume
MINIMUM
33
Change program
Your hearing aid can save up to four different programs configured by
your hearing care professional. Depending on the program you choose
(1,2,3 or 4), you hear one to four tones.
For information regarding tones, see the Sound and LED light
indicators section.
For information regarding button press times see the table General
settings overview for your hearing aid, in the Your individual hearing
aid settings section at the end of this booklet.
34
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Press the push button to switch between programs.
The program cycle switches one program forward
when the upper part of the push button is pressed,
for example program 1 to 2 or program 4 to 1.
If the lower part of the push button is pressed, the
program cycle goes backward, for example 2 to 1 or
program 1 to 4.
35
Flight mode
When Flight mode is activated, Bluetooth connectivity is turned OFF.
However, the hearing aid is still turned ON and functioning. Be aware
that pressing the push button on one hearing aid, activates Flight mode
on both hearing aids. For more information about sounds and lights, see
the Sound and LED light indicators section.
MNR T R
To activate and deactivate
Press and hold the lower part of the push
button for seven seconds.
Four descending tones, a short jingle and
an LED light pattern confirm your action.
36
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
MNR T
To activate and deactivate
Press and hold either end of the push
button for at least seven seconds. A
jingle and an LED light pattern confirm
your action.
Opening and closing the battery drawer
also deactivates Flight mode.
37
Mute your hearing aids
In both MNR T and MNR T R you can mute your hearing aids by using one
of the following optional devices/app:
• SoundLink 2 App
• SoundClip-A
• RC-A
How to unmute your hearing aids
You can unmute your hearing aids by using one of the optional devices/
app or by applying a short press to the upper or lower part of the push
button on the hearing aids.
MNR T only
You can also mute your hearing aids by pressing either end of the push
button for four seconds.
38
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
IMPORTANT NOTICE
Do not use the mute function as an OFF button, as the hearing aid is still
using battery power in this mode.
39
Using your hearing aid with iPhone, iPad and iPod
Sonic Radiant is a Made for iPhone® hearing aid and allows for direct
communication and control with iPhone, iPad® or iPod touch®.*
For assistance in using your hearing aid with any of these products,
contact your hearing care professional.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple
products identified in the badge, and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Please note that use of this Accessory with iPod, iPhone, or iPad may affect wireless performance.
*For a list of compatible iPhone, iPad, iPod touch and Android devices,
visit the following website: www.sonici.global/compatibility
40
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Using your hearing aid with Android devices
Sonic Radiant supports Audio Streaming for Hearing Aids (ASHA)
and can be used for direct communication and control with selected
Android™ devices.*
For assistance in using your hearing aid with Android devices, contact
your hearing care professional.
41
Pairing and compatibility
For instructions on how to pair your hearing aid with iPhone, iPad, iPod
touch or Android devices, visit the following website:
https://www.sonici.global/product-support/download-center/
For a list of compatible iPhone, iPad, iPod touch and Android devices,
visit the following website:
www.sonici.global/compatibility
42
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Wireless accessories and other options
There are a range of accessories available as an enhancement to your
wireless hearing aid. These enable you to hear and communicate better
in everyday situations.
SoundClip-A
A device that can be used as
remote microphone and handsfree headset when paired to your
mobile phone.
RC-A
A device that lets you change
program, adjust volume, or mute
your hearing aids.
TV-A
A device that streams sound from
a TV or electronic audio device, to
your hearing aids.
43
EduMic
A device that can be used as a
remote microphone in classrooms,
work environments, public places
(using Telecoil), and other
settings.
SoundLink 2 App
An application that lets you
control your hearing aid from
your mobile phone or tablet. For
iPhone, iPad, iPod touch, and
Android devices. Ensure that
you only download and install
SoundLink 2 App from the official
app stores.
Telecoil
Telecoil can help you
hear better when using a
phone with a built-in loop
or when in buildings with teleloop
systems such as theatres, places
of worship, or lecture rooms.
This symbol is shown wherever a
teleloop has been installed.
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks
of Google LLC.
44
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Tinnitus SoundSupport™ (optional)
Intended use of Tinnitus SoundSupport
Tinnitus SoundSupport is a tool intended to generate sounds to provide
temporary relief for patients suffering from tinnitus as part of a tinnitus
management program.
The target population is the adult population over 18 years of age.
Tinnitus SoundSupport is targeted to licenced hearing care
professionals (audiologists, hearing aid specialists, or otolaryngologists)
who are familiar with the evaluation and treatment of tinnitus and
hearing loss. Fitting of Tinnitus SoundSupport must be done by a
hearing care professional participating in a tinnitus management
program.
46
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Guidelines for tinnitus sound generator users
The following instructions contain information about Tinnitus
SoundSupport, which may have been enabled in your hearing aids by
your hearing care professional.
Tinnitus SoundSupport is a tinnitus management device intended to
generate sound of sufficient intensity and bandwidth to help manage
tinnitus.
Your hearing care professional will also be able to offer the appropriate
follow-up care. It is important to follow his/her advice and directions
regarding such care.
Prescription use only
Good health practice requires that the person reporting tinnitus has
a medical evaluation by a licenced ear physician before using a sound
generator. The purpose of such an evaluation is to ensure that any
medically-treatable condition that may cause tinnitus is identified and
treated prior to using a sound generator.
47
Sound options and volume adjustments
Tinnitus SoundSupport is programed by your hearing care professional
to match your hearing loss and preferences for tinnitus relief. It offers
a number of different sound options. Together with your hearing care
professional, you can select your preferred sound(s).
Tinnitus SoundSupport programs
Together with your hearing care professional, you decide for which
programs you may want to have Tinnitus SoundSupport activated. The
sound generator can be activated in up to four different programs.
Mute
If you are in a program for which Tinnitus SoundSupport is activated,
the mute functionality only mutes the environmental sounds, and not
the sound from Tinnitus SoundSupport. For information on how to mute
your hearing aids, see the Mute your hearing aids section.
48
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Volume adjustments with Tinnitus SoundSupport
When you select a hearing aid program for which Tinnitus SoundSupport
is activated, your hearing care professional can only set the push button
on your hearing aid to work as a volume control for the tinnitus relief
sound.
Your hearing care professional sets the volume control for the sound
generator in one of two ways:
A) Change volume in each ear separately, or
B) Change volume in both ears simultaneously.
For more information about volume adjustments with Tinnitus
SoundSupport, see the table Tinnitus SoundSupport settings
overview for your hearing aid in the Your individual hearing aid
settings section at the end of this booklet.
49
Limitation on use time
Daily use
The volume levels of Tinnitus SoundSupport can be set to a level
which could lead to permanent hearing damage when used for a
prolonged period of time. Your hearing care professional will advise
you of the maximum amount of time per day you should use Tinnitus
SoundSupport. It should never be used at uncomfortable levels.
See the table Tinnitus SoundSupport: Limitation on use, in the Your
individual hearing aid settings section at the end of this booklet to
learn how many hours per day you can safely use the relief sound in your
hearing aid.
50
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Important information for hearing care professionals
about Tinnitus SoundSupport
Device description
Tinnitus SoundSupport is a module function that can be enabled in the
hearing aids by the hearing care professional.
Maximum wearing time
The wearing time of Tinnitus SoundSupport will decrease as
you increase the level above 80 dB(A) SPL. The fitting software
automatically displays a warning when the hearing aid exceeds
80 dB(A) SPL. For more information, in the fitting software, next to the
tinnitus fitting graph, see the Max wearing time indicator.
The volume control is deactivated
By default the volume control for the sound generator is deactivated
in the hearing aid. Risk of noise exposure increases when the volume
control is activated.
51
If the volume control is activated
A warning may be displayed if you activate the tinnitus volume control in
the Buttons & Indicators screen. This occurs if the relief sound can be
listened to at levels that may cause hearing damage.
The Max wearing time table in the fitting software displays the number
of hours the patient can safely use Tinnitus SoundSupport.
1.Be aware and note down the maximum wearing time for each
program for which Tinnitus SoundSupport is activated.
2.Ensure you write those values on the Tinnitus SoundSupport:
Limitation on use table in the back of this booklet.
3.Instruct your patient accordingly.
52
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Tinnitus SoundSupport warnings
If your hearing care professional has
activated the sound generator Tinnitus
SoundSupport, ensure you pay attention to
the following warnings.
There are some potential concerns
associated with the use of any sound
generated by a tinnitus management
device. Among them are the potential
worsening of tinnitus, and/or a possible
change in hearing thresholds.
Should you experience or notice a change
in hearing or tinnitus, or any dizziness,
nausea, headaches, heart palpitations,
or possible skin irritation at the point
of contact with the device, you should
immediately discontinue use of the device
and consult a medical, audiology, or other
hearing care professional.
As with any device, misuse of the sound
generator feature may cause potentially
harmful effects. Care should be taken to
prevent unauthorised use and to keep the
device out of reach of children and pets.
Maximum wearing time
Always follow the maximum wearing time
per day of the Tinnitus SoundSupport
advised by your hearing care professional.
Prolonged use may lead to worsening of
your tinnitus or of your hearing loss.
53
General warnings
For your personal safety and to ensure
correct usage, you should familiarise
yourself fully with the following general
warnings before using your hearing aid.
(MNR T R only)
Consult your hearing care professional if
you experience unexpected operations
or serious incidents with your hearing
aid during use or because of its use. Your
hearing care professional will support
you with issue handling and, if relevant,
reporting to the manufacturer and/or the
national authorities.
This hearing aid is supported by a nonremovable rechargeable lithium-ion
battery cell. Please ensure to charge
the hearing aid and familiarise yourself
with the safety and handling information
related to rechargeable hearing aids.
Note that hearing aids do not restore
normal hearing and do not prevent or
improve a hearing impairment resulting
from organic conditions. Hearing aids are
only a part of hearing habilitation and
may need to be supplemented by auditory
training and instruction in lipreading.
Furthermore, note that in most cases,
infrequent use of a hearing aid does not
permit a user to attain full benefit from it.
54
About
Getting started
Daily use
Options
Only charge the hearing aids with a
designated charger. Other chargers risk
destroying the hearing aids and batteries.
Do not try to get access to the battery
inserted in the hearing instrument. The
battery must only be replaced by your
hearing care professional.
Only charge the hearing aid with a
designated charger. Other chargers risk
destroying the hearing aid and battery.
Tinnitus
Warnings
More info
Usage of hearing aids
Hearing aids should be used only as
directed and adjusted by your hearing care
professional. Misuse can result in sudden
and permanent hearing loss.
Never allow others to wear your hearing
aid, as incorrect usage could cause
permanent damage to their hearing.
Choking hazards and risk of swallowing
batteries or other small parts
Hearing aids, their parts and batteries
should be kept out of reach of children and
anyone who might swallow these items or
otherwise cause injury to themselves.
If a battery, hearing aid or small part is
swallowed, see a doctor immediately.
(MNR T only)
Batteries have occasionally been mistaken
for pills. Therefore, check your medicine
carefully before swallowing any pills.
Most hearing aids can be supplied with
a tamper-resistant battery drawer upon
request. This is strongly recommended for
infants, small children, and people with
intellectual and developmental disabilities.
Battery use
Always use batteries recommended by your
hearing care professional. Batteries of low
quality may leak and cause bodily harm.
Never attempt to recharge your batteries
and never dispose of batteries by burning
them. There is a risk that the batteries will
explode.
Continues on next page
55
General warnings
Explosives
(MNR T R only)
The hearing aid is safe to use under
normal usage conditions. The hearing
aid has not been tested for compliance
with international standards concerning
explosive environments.
Therefore, do not use the hearing aid in
environments with danger of explosions
e.g. mines, oxygen rich environments or
areas where flammable anaesthetics are
handled.
56
About
Getting started
Daily use
Options
Fatality hazards and risk of swallowing
lithium-ion batteries or placing them in
the ear or nose
(MNR T R only)
Never swallow lithium-ion batteries nor
place them in the ear or the nose as this
may lead to serious injury or death in as
little as two hours. This can be due to
chemical burns, which can permanently
damage the nose or ear or potentially lead
to perforation of the inner organs. If a
lithium-ion battery is swallowed or placed
in the ear or nose, seek emergency medical
treatment immediately.
Tinnitus
Warnings
More info
Rechargeable battery
(MNR T R only)
Do not attempt to open the hearing aid, as
it may damage the battery.
Never attempt to replace the battery. If
battery replacement is needed, please
return your device to your hearing care
professional. The service guarantee is void
if there are signs of tampering.
In case of battery leakage do not wear your
hearing aid, as it may cause skin irritation
due to acids coming from the leaking
battery. If your skin has been in contact
with the leaked battery acids, use a wet
cloth to wipe it off and ensure no acid is
left on your skin. If you experience skin
irritation, consult your doctor. For further
handling instructions of your hearing
instrument consult your hearing care
professional.
The safety of recharging batteries using
a USB connector is determined by the
external signal source. When connected
to external equipment plugged into a
power socket, this equipment must comply
with IEC 62368-1 or equivalent safety
standards.
Dysfunction
Be aware of the possibility that your
hearing aid may stop working without
notice. Keep this in mind when you depend
on warning sounds (e.g. when you are
in traffic). The hearing aids may stop
functioning, for instance if the batteries
have expired or if the tubing is blocked by
moisture or earwax.
Continues on next page
57
General warnings
Active implants
The hearing aid has been thoroughly
tested and characterised for human health
according to international standards for
human exposure (Specific Absorption Ratio
- SAR), induced electromagnetic power and
voltages into the human body.
The exposure values are well below
internationally accepted safety limits for
SAR, induced electromagnetic power and
voltages into the human body defined
in the standards for human health
and coexistence with active medical
implants such as pacemakers and heart
defibrillators.
If you have an active brain implant,
please contact the manufacturer of your
implantable device for information about
the risk of disturbance.
58
About
Getting started
Daily use
Options
The Autophone magnet or MultiTool (which
has a built-in magnet) should be kept more
than 30 centimetres (1 foot) away from the
implant, e.g. do not carry it in your breast
pocket.
Follow the guidelines recommended by the
manufacturers of implantable defibrillators
and pacemakers regarding their use with
magnets.
Cochlear implants
If you are using a cochlear implant (CI) on
one ear and a hearing aid on the other ear,
make sure to always keep your CI at least
a 1 centimetre (0,4 inches) distance from
your hearing aid. The magnetic field from
CI sound processors, coils and magnets
may permanently damage the speaker
unit in your hearing aid. Never place the
devices close together on a table e.g. when
cleaning or changing batteries. Do not
carry the CI and the hearing aid together in
the same box.
Tinnitus
Warnings
More info
Detached earpiece in ear canal
If the earpiece is not on the speaker
when removed from the ear, the earpiece
may still be in the ear canal. For further
instructions, consult your hearing care
professional.
Heat and chemicals
The hearing aid must never be exposed to
extreme heat, e.g. left inside a parked car
in the sun.
X-ray/CT/MR/PET scanning,
electrotherapy and surgery
Remove your hearing aid before X-ray, CT/
MR/PET scanning, electrotherapy, surgery,
etc. as your hearing aid may be damaged
when exposed to electromagnetic fields.
The chemicals in cosmetics, hairspray,
perfume, aftershave lotion, sunscreen
lotion, and insect repellent can damage the
hearing aid. Always remove your hearing
aid before applying such products and
allow time to dry before use.
The hearing aid must not be dried in
microwave ovens or other ovens.
Connection to external equipment
The safety of the hearing aids, when
connected to external equipment with USB
cable and/or directly, is determined by the
external signal source. When the hearing
aids are connected to external equipment
which is plugged into a power socket, this
equipment must comply with IEC 62368-1
or equivalent safety standards.
Continues on next page
59
General warnings
Power hearing aid
Special care should be exercised in
selecting, fitting, and using hearing aids
where the maximum sound pressure
capability exceeds 132 dB SPL
(IEC 60138-4/IEC 711) as there may
be a risk of impairing the remaining hearing
of the hearing aids user.
For information on whether your
instrument is a power hearing aid, see the
model overview section in this booklet.
Possible side effects
Hearing aids, moulds or domes may cause
an accelerated accumulation of earwax.
The non-allergenic materials used in
hearing aids may, in rare cases cause a skin
irritation or other side effects.
If these conditions occur, seek consultation
with a physician.
60
About
Getting started
Daily use
Options
Use on aircraft
Your hearing aids have Bluetooth wireless
technology. On board an aircraft, the
hearing aids must be put into Flight mode
to deactivate Bluetooth, unless Bluetooth
is permitted by the flight personnel.
Use of third-party accessories
Only use accessories, transducers or
cables supplied by the manufacturer. Nonoriginal accessories may result in reduced
electromagnetic compatibility (EMC) of
your hearing aids.
Modification of hearing aids is not
allowed
Changes or modifications not expressly
approved by the manufacturer will void the
warranty of the equipment.
Tinnitus
Warnings
More info
Interference
The hearing aids have been
thoroughly tested for interference
according to the most stringent
international standards.
Electromagnetic interference may occur in
the vicinity of equipment with the symbol
to the left. Portable and mobile RF (radio
frequency) communications equipment
can affect the performance of your hearing
aids. If your hearing aids are affected by
electromagnetic interference, move away
from the source to reduce the interference.
61
Troubleshooting
MNR T R/T
Symptom
Possible causes
Hearing aid is out of power
Dead battery
No sound
Clogged earpieces (dome, Grip Tip, or mould)
Hearing aid microphone muted
Intermittent or
reduced sound
Squealing noise
Beeping
Pairing issue with
smartphone
62
About
Getting started
Clogged sound outlet
Moisture
Hearing aid earpiece incorrectly inserted
Earwax accumulated in ear canal
If your hearing aid plays eight beeps, four times consecutively,
your hearing aid needs a microphone service check
Bluetooth connection failed
Only one hearing aid is paired
Daily use
Options
Tinnitus
Warnings
More info
Solutions
Charge the hearing aid (MNR T R only) / Replace the battery (MNR T only)
Contact your hearing care professional (MNR T R only) / Replace the battery (MNR T only)
Clean mould
Replace wax filter, dome, or Grip Tip
Unmute the hearing aid microphone
Clean mould or replace wax filter, dome, or Grip Tip
Gently wipe the hearing aid and let it dry
Re-insert the earpiece
Have ear canal examined by your doctor
Contact your hearing care professional
1) Unpair your hearing aid
2) On your phone, turn Bluetooth OFF and ON again
3) Turn the hearing aid OFF and then turn it back ON
4) Pair your hearing aid again (For guidance, visit: https://www.sonici.global/product-support/
download-center/)
Note
If none of the above solutions work, consult your hearing care professional.
Continues on next page
63
Troubleshooting
MNR T R only — To troubleshoot the charger, see your charger’s instructions for use.
Symptom
Possible causes
The charger is not turned ON
The hearing aid LED light
remains turned OFF when
the hearing aid is placed
in the charger
The hearing aid or charger’s temperature is either too warm or too
cold
Charging is incomplete. The room temperature exceeds
+35°C (+95°F), which prolongs the charging time. The charger
has stopped charging to protect the battery.
The hearing aid is incorrectly seated in the charger
64
The hearing aid LED light
blinks GREEN when the
hearing aid is placed in
the charger
Hearing aid has not been in use for a prolonged period of time
The hearing aid LED light
blinks ORANGE when the
hearing aid is placed in
the charger
System error
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Solutions
Verify that the charger’s power plug is correctly connected or the power bank has enough battery
Move the charger and hearing aid to a location with a temperature between +5°C and +40°C
(+41°F and +104°F)
Reinsert the hearing aid into the charger. This completes the charging within approximately
15 minutes.
Check the charging ports for foreign objects
Depending on how depleted the battery in the hearing aid is, the hearing aid automatically
resumes normal charging mode after a timeframe of up to 10 minutes. Ensure you leave the
hearing aids in the charger during this process.
Contact your hearing care professional
Note
If none of the above solutions work, consult your hearing care professional.
65
Water & dust resistant (IP68)
Your hearing aid is dust tight and
protected against ingress of water,
which means it is designed to be worn
in all daily life situations.
Should your hearing aid come into
contact with water and stop working,
gently wipe off any water and let the
hearing aid dry.
The water and dust resistance means
you do not have to worry about your
hearing aid getting wet when it rains, or
if it comes into contact with sweat.
Before charging the hearing aid make
sure to wipe off any moisture.
IMPORTANT NOTICE
Do not wear your hearing aid while showering or participating in water
activities. Do not immerse your hearing aid in water or other liquids.
66
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Conditions of use
(MNR T R only)
Operating
conditions
Temperature: +5°C to +40°C (41°F to 104°F)
Humidity: 5% to 93% relative humidity, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Charging
conditions
Temperature: +5°C to +40°C (41°F to 104°F)
Humidity: 5% to 93% relative humidity, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Transportation
and storage
conditions
Temperature and humidity shall not exceed the below limits
for extended periods during transportation and storage:
Transportation:
Temperature: -20°C to +60°C (-4°F to 140°F)
Humidity: 5% to 93% relative humidity, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Storage:
Temperature: -20°C to +30°C (-4°F to 86°F)
Humidity: 5% to 93% relative humidity, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Note
For more information about the charger’s conditions of use, see your charger’s instructions for use.
67
Conditions of use
(MNR T only)
68
Operating
conditions
Temperature: +1°C to +40°C (34°F to 104°F)
Humidity: 5% to 93% relative humidity, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Transportation
and storage
conditions
Temperature and humidity shall not exceed the below limits
for extended periods during transportation and storage:
About
Daily use
Getting started
Transportation:
Temperature: -25°C to +60°C (-13°F to 140°F)
Humidity: 5% to 93% relative humidity, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Storage:
Temperature: -25°C to +60°C (-13°F to 140°F)
Humidity: 5% to 93% relative humidity, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Options
Tinnitus
Warnings
More info
Technical information
The hearing aid contains the following
two radio technologies:
The hearing aid contains a radio
transceiver using short range magnetic
induction technology operating at
3.84 MHz. The magnetic field strength
of the transmitter is very weak and
always below 15 nW (typically below
–40 dBμA/m (–12.20 dBμA/ft) at
10 metres (33 feet) distance).
The hearing aid also contains a radio
transceiver using Bluetooth Low Energy
technology and a proprietary shortrange radio technology, both operating
at ISM band 2.4 GHz.
70
About
Getting started
Daily use
Options
(MNR T R)
The radio transmitter is weak and
always below 9 mW equal to 9.6 dBm in
total radiated power.
(MNR T only)
The radio transmitter is weak and
always below 9 mW equal to 9.6 dBm in
total radiated power.
The hearing aid complies with
international standards concerning
electromagnetic compatibility and
human exposure. Only use your hearing
aid in areas where wireless transmission
is permitted.
Tinnitus
Warnings
More info
Due to the limited space available on the
hearing aid, relevant approval markings
can be found in this booklet. Additional
information can be found in the
Specification Guide on www.sonici.com
USA and Canada
(MNR T R only)
This device contains a radio module
(DA AU5 MNR R) with the following
certification ID numbers:
FCC ID: 2ACAHAU5MRTRC
IC: 11936A-AU5MRTRC
USA and Canada
(MNR T only)
This device contains a radio module
(MI AU5 MNR T) with the following
certification ID numbers:
FCC ID: 2ACAHAU5MNRT
IC: 11936A-AU5MNRT
Note:
The device complies with Part 15 of the
FCC rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSSs standards.
Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device
must accept any interference received,
including interference that may cause
undesired operation.
71
The manufacturer declares that this
hearing aid is in compliance with the
essential requirements and other
relevant provisions of Directive
2014/53/EU.
This medical device complies with
Medical Device Regulation (EU)
2017/745.
SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
72
About
Getting started
Declaration of Conformity is available
from the headquarters.
Sonic Innovations, Inc.
2501 Cottontail Lane
Somerset, NJ 08873
USA
www.sonici.com/doc
Waste from electronic
equipment must be
handled according to
local regulations.
Daily use
Options
Tinnitus
Warnings
More info
Description of symbols and abbreviations used in this booklet
Warnings
Text marked with a warning symbol must be read before using the device.
Manufacturer
The device is produced by the manufacturer whose name and address are stated next
to the symbol. Indicates the medical device manufacturer, as defined in EU Regulations
2017/745.
CE mark
The device complies with all required EU regulations and directives.
The four digit number indicates the identification of the notified body.
Electronic waste (WEEE)
Recycle hearing aids, accessories or batteries according to local regulations.
Hearing aid users can also return electronic waste to their hearing care professional for
disposal. Electronic equipment covered by Directive 2012/19/EU on waste and electrical
equipment (WEEE).
Regulatory Compliance Mark (RCM)
The device complies with electrical safety, EMC and radio spectrum requirements for
devices supplied to the Australian or New Zealand markets.
IP code
Indicates the class of protections against harmful ingress of water and particulate matter
according to EN 60529. IP6X indicates total dust protection. IPX8 indicates the protection
against the effects of continuous immersion in water.
Bluetooth logo
Registered trademark of Bluetooth SIG, Inc. where any use of such requires a licence.
73
Description of symbols and abbreviations used in this booklet
Made for Apple badges
Indicates that the device is compatible with iPhone, iPad and iPod touch.
Android badge
Indicates that the device is compatible with Android.
Hearing loop
This logo incorporates the universal symbol for hearing assistance.
The “T” signifies that a hearing loop is installed.
Radio Frequency (RF) transmitter
Your hearing aid contains an RF transmitter.
GTIN
74
About
Global Trade Item Number
A globally unique 14-digit number used to identify medical device products including
medical device software. GTIN in this booklet is related to medical device firmware (FW).
GTIN on regulatory packaging label is related to medical device hardware.
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Description of additional symbols used on labels
Keep dry
Indicates a medical device that needs to be protected from moisture.
Caution symbol
Consult instructions for use for warnings and cautions.
Catalogue number
Indicates the manufacturer’s catalogue number so that the medical device can be
identified.
Serial number
Indicates the manufacturer’s serial number so that a specific medical device can be
identified.
Medical Device
The device is a medical device.
Battery recycling symbol
Li-ion battery recycling symbol.
Temperature limit
Indicates the temperature limits to which the medical device can be safely exposed.
Humidity limitation
Indicates the range of humidity to which the medical device can be safely exposed.
Radio Frequency Identification
Indicates the presence of a passive radio-frequency identification tag incorporated into
the device for manufacturing and service purposes.
75
International warranty
Your device is covered by an
international warranty issued by the
manufacturer. This international
warranty covers manufacturing
and material defects in the device
itself, but not in accessories such as
batteries, tubing, speakers, earpieces
and filters, etc. Problems arising from
improper/incorrect handling or care,
excessive use, accidents, repairs made
by an unauthorised party, exposure to
corrosive conditions, physical changes
in your ear, damage due to foreign
objects entering the device, or incorrect
adjustments are NOT covered by the
international warranty and may void
it. The above international warranty
does not affect any legal rights that you
might have under applicable national
legislation governing the sale of
consumer goods in the country where
76
About
Getting started
Daily use
Options
you have bought your device. Your
hearing care professional may also have
issued a warranty that goes beyond the
clauses of this international warranty.
Please consult him/her for further
information.
If you need service
Take your device to your hearing care
professional, who may be able to sort
out minor problems and adjustments
immediately. Your hearing care
professional may charge a fee for their
services.
Tinnitus
Warnings
More info
Warranty
Certificate
Name of owner: ________________________________________________________
Hearing care professional:________________________________________________
Hearing care professional’s address:________________________________________
Hearing care professional’s phone: _________________________________________
Purchase date:_________________________________________________________
Warranty period:________________ Month:_________________________________
Model left:_____________________ Serial no.:_______________________________
Model right:____________________ Serial no.:_______________________________
77
Your individual hearing aid settings
To be filled out by your hearing care professional.
Tinnitus SoundSupport: Limitation on use
n
No limitation on use
n
n
n
n
78
About
Program
Start-up volume (Tinnitus)
Max volume (Tinnitus)
1
Max _______ hours per day
Max _______ hours per day
2
Max _______ hours per day
Max _______ hours per day
3
Max _______ hours per day
Max _______ hours per day
4
Max _______ hours per day
Max _______ hours per day
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Tinnitus SoundSupport settings overview for your hearing aid
Left
n Yes
Right
n No
Tinnitus SoundSupport
n Yes
n No
n A) How to change Tinnitus SoundSupport volume in each ear separately
To increase or decrease the volume (on one hearing aid only), use a short
press on the upper or lower part of the push button repeatedly until you reach
your desired level.
n B) How to change Tinnitus SoundSupport volume in both ears
simultaneously
You can use one hearing aid to increase/decrease the sound in both hearing
aids. When changing the volume in one hearing aid, the volume on the other
hearing aid follows.
To increase volume, use a short press on the upper part of the push button
repeatedly.
To decrease volume, use a short press on the lower part of the push button
repeatedly.
To be filled out by your hearing care professional.
79
General settings overview for your hearing aid
Left
Right
n Yes
n No
n Yes
n No
n Short press
n Long press
n Yes
n No
n Yes
n No
n Short press
n Long press
Change volume
Change program
Volume control indicators
n ON
n ON
n ON
n OFF
n OFF
n OFF
Beeps at min/max volume
Beeps when changing volume
Beeps at start-up volume
n ON
n ON
n ON
n OFF
n OFF
n OFF
n ON
n OFF
Battery indicators
n ON
n OFF
Low battery warning
To be filled out by your hearing care professional.
80
About
Getting started
Daily use
Options
Tinnitus
Warnings
More info
Sound and LED light indicators
Different sounds and light patterns indicate the hearing aid status. The
different indicators are listed on the following pages. For light indicators
on your charger, see the charger’s instructions for use.
Your hearing care professional can set sound and LED light indicators to
match your preferences.
Program
n Sound
1
1 tone
2
2 tones
3
3 tones
4
4 tones
n LED light*
When to use
Short GREEN blink
*LED light blinks continuously or is repeated three times with short pauses
Continues on next page
81
ON/OFF
Sound
LED light
ON
n Jingle
n
OFF
(MNR T R only)
n 4 descending
tones
n
Volume
Sound
LED light
Start-up volume
n 2 beeps
n
Minimum/maximum
volume
n 3 beeps
n
Volume up/down
n 1 beep
n
Mute
82
About
Getting started
Short GREEN blink
Daily use
Options
Shown once
Continuous or repeated
three times
n
Long GREEN blink
LED light comments
Long ORANGE blink
Tinnitus
Warnings
Short ORANGE blink
More info
Accessories
n Sound
TV-A
2 different tones
SoundClip-A
2 different tones
Flight mode
n
Flight mode activated
(MNR T R only)
4 descending tones
+ short jingle
Flight mode
deactivated
(MNR T R only)
4 descending tones
+ short jingle
Flight mode activated
(MNR T only)
Short jingle
Flight mode
deactivated
(MNR T only)
Short jingle
Long GREEN blink
Sound
Short GREEN blink
*Only available when three-time repetition is selected
n LED light
n
LED light comments
Continuous or
repeated three times
LED light
*
*
Long ORANGE blink
Short ORANGE blink
Continues on next page
83
Sound
Low battery
n 3 alternate
Battery shut down
4 descending
tones
Microphone service
check needed
8 beeps
repeated 4 times
beeps
The hearing aid LED
light does not turn
ON when the hearing
aid is placed in the
charger
(MNR T R only)
84
About
Getting started
LED light
Daily use
LED light
comments
n
Continuously
blinking
n
Repeated four
times
Turned OFF
See the Troubleshooting section
Options
Tinnitus
Warnings
More info
233838 / UK
Warnings
Warnings
Sound
LED light
LED light
comments
The hearing aid LED
light blinks ORANGE
when the hearing
aid is placed in the
charger
(MNR T R only)
Continuously
blinking. See the
Troubleshooting
section.
The hearing aid LED
light blinks GREEN
when the hearing
aid is placed in the
charger
(MNR T R only)
Continuously
blinking. See the
Troubleshooting
section.
Long GREEN blink
Short GREEN blink
Long ORANGE blink
Short ORANGE blink
0000233838000001
2021-05-04 / 233838 / UK / subject to change
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