Quadient iX-1 Series User Guide
광고
광고
User Guide
Mailing Systems
iX-1 Series
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Table of Contents
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10 Configuring your Mailing System
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1 Safety Information
Safety Requirements ...................................................................3
Symbols ..........................................................................................7
Glossary ..........................................................................................8
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1.1
Safety Requirements
Power Connection
Before connection, check whether the Mailing System is suitable for the local AC power voltage (110V - 60Hz).
THIS SYSTEM MUST BE GROUNDED
• Only connect the power plug to an outlet provided with a protective ground contact.
• To reduce the risk of fire, use only the power cord supplied with the Mailing System.
• Do not use ground adaptors.
• Do not use this product on a wet floor or near water.
• In case of liquid spillage, disconnect the power cord from the outlet and proceed with cleaning.
• Use an outlet located near the system that is easily accessible. As the power supply cord is the system disconnecting device, do not route the power cord between pieces of furniture or over sharp edges.
• Avoid using outlets controlled by wall switches or shared by other equipment.
• Make sure there is no strain on the power supply cord.
Compliance
1
Energy Star® Compliance
Your mailing system is Energy Star® compliant, meaning that it will help to save energy and money while protecting the environment.
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1
Environmental Compliance
A program is implemented for the recycling of worn mailing systems and systems at the end of their lifetime. Contribute in a responsible way to environmental protection by consulting your retailer's website, or by contacting them directly.
CE Compliance
CE marking is a certification mark that indicates conformity with health, safety, and environmental protection standards for products sold within the European Economic
Area (EEA). The CE marking is also found on products sold outside the EEA that are manufactured in, or designed to be sold in, the EEA.
This is a class A product. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense.
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General Safety
• Before using your mailing system, thoroughly read the operating instructions.
• To reduce the risk of fire, electric shock and injury to persons, follow normal and basic safety precautions for office equipment when using your mailing system.
• To avoid damage, only use approved supplies (ink, tape, cleaners, etc.).
The mailing system contains moving parts. Keep fingers, long hair, jewelry, neck ties and loose clothing away from the mail path at all times.
1
Follow the additional safety precautions below:
• Do not place lit candles, cigarettes, cigars, etc. on the mailing system.
• When removing jammed material, avoid using too much force to prevent personal injury and damaging components.
• When lifting covers, wait for all parts to stop moving before placing hands near the feeder path or printhead.
• To prevent overheating do not block the ventilation openings or try to stop the power supply fans.
• Do not remove bolted covers as they enclose potentially hazardous parts that should only be accessed by a service representative.
LAN Connections
To connect with server, using LAN connection.
Plugging the Right Jack in the Right Socket
Your mailing system uses a Local Area Network (LAN) to connect to the online services and funding servers.
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1
Network/PC LAN Cable picture above
Follow the additional precautions below:
• Avoid using your system during an electrical storm; as there may be a risk of electrical shock from lightning.
• Do not install LAN connectors in a wet location.
• Disconnect the LAN cable from the wall before moving your system.
How to Disconnect your Mailing System
Unplug the power supply cord only when the mailing machine is in Sleep or Soft Off mode. This avoids keeping the ink cartridge in a unprotected position where the ink may dry out and become unusable.
The power supply cord is the equipment disconnecting device.
1.
First switch the Mailing System to Sleep Mode (See
on page 20) if there is no emergency.
2.
Unplug the Power Supply from the wall plug.
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1.2
Symbols
This manual uses the symbols listed below.
This symbol...
Indicates...
WARNING : indicates a human safety hazard.
ATTENTION : brings to your attention a risk for equipment or mail that could result from an action you may perform.
NOTE : remark that explains different scenarios or situations.
TIP : advice to help save you time when processing your mail.
1
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1.3
Glossary
1 This manual uses the acronyms listed below.
Acronym
Ascending
Descending
ID
LAN
PC
PIN
PSD
USPS
WP
Description
Total postage used
Postage amount available
IDentification
Local Area Network: link between computers
Personal Computer
Personal Identification Number
Postal Security Device (Meter)
United States Postal Services
Weighing Platform
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2 Meet Your Mailing
System
Get to know your Mailing System in this section.
System Layout ............................................................................11
Accessories ..................................................................................13
Control Panel Features .............................................................15
Connections .................................................................................18
Power Management ..................................................................20
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2.1
System Layout
System Components
Mail Path
Weighing Platform
Control Panel
Cover
Inside Machine
Front view
Inserting location of envelopes for printing.
Measures weight of mail pieces.
Controls the mailing system.
Allows you to access the ink cartridge.
2
11
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Bottom view
Cover
Ink cartridge
Postal security device
(PSD)
Pull the upper left side corner to open the cover.
Prints the postal imprint on envelopes.
See also
on page 237.
Postage meter.
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2.2
Accessories
Report Printer (Optional)
A USB printer can be directly connected to the mailing system for printing mailing-related reports.
For more information about compatible printers that can connect to your mailing system, please contact technical support.
2
13
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Barcode Scanner (Optional)
This scanner is used:
• to identify accounts through barcodes
• to scan e-services tracking numbers on mail items.
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2.3
Control Panel Features
Display Areas
2
Rate and Services
Date
Postage
Weight
3
4
1
2
Indicates the current rate and services selected.
Displays the date that will be printed.
Indicates the amount to be printed on the envelope.
Current weight used to calculate postage amount.
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2
Imprint Memory
Account
Weighing type
Ad Slogan
Text
7
8
20
21
22
Displays selected imprint memory.
Displays account currently selected.
Current weighing method.
Indicates that a Slogan will be printed in the left hand section of the imprint area.
Indicates that custom Text will be printed in the left hand section of the imprint area.
Keys and Shortcuts
Return 19
Home Screen 18
Menu
OK
10
9
Up Arrow 6
Down Arrow 6
Funds
15
14
Imprint
Memory
13
Rate Selection 11
NAVIGATION KEYS
Used to cancel, skip or go back.
Returns the system to the Home screen.
Accesses the menu settings.
Validates a selection.
Navigates up in lists or menus.
Navigates down in lists or menus.
SHORTCUT KEYS
Accesses funds management (including adding funds).
Displays the imprint memories list.
Displays the rate selection screen.
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Weight 12
Alphanumeric
Keys
17
Clear/Reset
Rate
16
Sleep/Wake 5
Short press : Displays the manual weight entry screen.
Long press : Access zero weighing platform function.
KEYPAD
Allows the entry of alpha or numeric values
(accounts or other set up information). Press a key several times to display all possible characters.
Clears keypad entries and existing data in entry fields or, from the home screen refreshes weight.
SLEEP / WAKE KEYS
Wakes the Mailing System up or turns it to 'Sleep' mode. The light indicates the system state (green
= awake, amber (continuous) = asleep).
2
Keypad Use
4
5
6
7
2
3
Key
1
.
0
C
8
9
For different contexts, the table below indicates the successive characters you may obtain by pressing keys several times in a row.
Alpha-numeric
1
2ABCabc
3DEFdef
4GHIghi
5JKLjkl
6MNOmno
7PQRSpqrs
8TUVtuv
9WXYZwxyz
0
. , # / : @ * ? & ! - + \
'Clear' function
Custom text
1
2ABC
3DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WXYZ
0
. , # / : @ * ? & ! - + \ _
'Clear' function
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2.4
Connections
2
Rear Connectors
Your mailing system has Universal Serial Bus (USB) ports that allow you to connect a printer or memory devices.
WP Port
LAN Port
USB ports
Power connector
To Weighing Platform
To LAN
To peripherals (see detail in next table)
To AC mains adaptor
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Right Side USB Connectors
Flat USB plug
• To memory device
• To printer (optional)
The Mailing System will detect the connection method on startup.
Therefore, please connect the LAN cable before applying power to the system.
2
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2.5
Power Management
2
The System can only use the LAN if the LAN cable is connected
BEFORE the power chord is plugged in.
Energy Star® Compliance
Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution.
Your mailing system is an Energy Star® qualified mailing system that automatically goes into a low power sleep mode after a period of inactivity.
A very low power sleep mode called soft off mode is also available. This mode should only be used for long periods of non-use of the machine. In this mode, the machine takes longer to wake up and the automatic postal updates cannot take place.
Spending a large portion of time in low power mode not only saves energy but helps your equipment run cooler and last longer.
How to Switch to 'Sleep' or 'Wake' Mode
You can also turn the mailing system to sleep mode manually.
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To change the period of time after which the mailing system switches to sleep mode, see
on page 186.
1.
Press (at the top right corner of the control panel).
- A short press on the sleep/on/soft off mode button sets the machine to sleep mode.
- A long press on the sleep/on/soft off mode button sets the machine to soft off.
The light located next to the key indicates:
Green : The mailing system is in awake mode and ready for use.
Amber (continuous): The mailing system is in sleep mode (low power mode).
Amber (blinking) : The mailing system is in soft off mode (very low power mode).
To avoid weighing errors, make sure the weighing device platform is clear when starting the machine.
2
When the mailing system is in soft off mode, it is able to automatically wake up to perform automatic call if scheduled date and time is reached.
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3 Processing Mail
This section describes how you can run mail: choosing a type of stamp, selecting a rate and weighing method, activating sealing and so on, depending on the type of process you need to apply to your mail.
Preparing and Starting your Work Session .......................25
Choosing Stamp Type ..............................................................29
How to Change the Current Type of Stamp ........................................................30
Processing Examples ................................................................32
Dimensional Weighing - Manual Method ............................................................41
Mail Corrections .........................................................................57
Settings ........................................................................................63
How to Change Account with a Barcode Scanner .........................................130
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How to Add (or Cancel) a Text on the Stamp ..................................................221
How to Add or Cancel a Slogan on the Stamp ................................................227
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3.1
Preparing and Starting your Work Session
Preparation steps
These preparation steps allow to run your mail more efficiently.
It involves:
• Sorting mail by type and task, to make processing faster (
on page 25).
• Logging into the system to start a work session (
on page 26).
• Selecting the Type of stamp that matches each mail batch (
on page 30).
How to Sort Mail
3
Put the mail in different stacks according to the characteristics and in the order that follows:
1.
Mail Type.
See table
Type of Process and Type of Stamp
on page 29
Outgoing mail with different postage types
- Standard postage
- Date to correct
- Amount to correct
Incoming mail
2.
Separate envelopes that require sealing from those that do not.
3.
Accounts to allocate costs to (only if you have to select an account at login, see
on page 63).
4.
Rates to apply and services to add.
5.
Physical characteristics.
Separate mail pieces that exceed the weight, size or thickness allowed in the system mail path (see
on page 265).
6.
Finally, sort each stack by item size.
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3
Turning On Your System and Starting a Work Session
Turning the system on automatically starts a work session on the Mailing System.
At start-up, depending on specific settings:
• The access to the system may be open.
• You may have to enter a PIN code.
• You may have to select an account.
Your work session ends when the system returns to a 'Sleep' mode.
You should not put anything on the weighing platform before starting the mailing system.
How to Log in and Start a Work Session
To log in as a user:
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1.
Press to wake-up the system.
The system may display one of the following screens:
Home Screen [Standard]:
Login Screen:
Account Screen:
2.
If the following screen is displayed:
- Home Screen [Standard]: If this screen is displayed, no other step is required to navigate through the system.
- Login Screen: If the login screen is displayed, enter your PIN code.
- Account Screen: If the account screen is displayed, select your account as follows:
- Use up and down arrows and press [OK] to validate.
- You can also use a barcode scanner (optional) to select your account.
The Home Screen [Standard] page is displayed. The work session starts.
3
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How to Find an Account
Find your account quicker: type the account number or use a barcode scanner instead of using up and down arrows.
3
To type letters using the keypad, press the corresponding key several times in a row like a cell phone.
(Example: To have "N" press twice the key "6").
Accounting information
• To change allocating accounts when a session is already opened, see
on page 63.
• To choose security level for accounts and access control, see
on page 105.
• To turn your system on sleep mode, see
How to Switch to 'Sleep' or 'Wake' Mode
on page 20.
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3.2
Choosing Stamp Type
Type of Process and Type of Stamp
The table below indicates the type of stamp to choose, depending on the type of process you want to apply to each set of mail.
The column on the right indicates, for each Type of stamp, the options available for each type of stamp.
If you do not set any parameter, the mailing system uses default values.
Type of process
Applying postage to outgoing mail
Re-dating a mail piece:
Type of stamp
[ Standard ]
(
on page 32)
[Redate]
(
on page 60)
Available Stamp options
• Rate
• Weight
• Date (optional)
• Text (optional)
• Slogan (optional)
• No weight, postage amount
= 0
• Date
• Amount
• Date (optional)
Correcting a postage amount
(print on back of envelope):
[Amount Correction]
(
on page 57)
Printing 'Received' or the date on incoming mail:
[ Received ]
(
on page 54)
• Date received (ON or OFF)
• Slogan 'Received' (ON or
OFF)
• Text (optional)
• Ad slogan (optional)
• Print Counter (optional)
3
The system selects [ Standard ] type of stamp at start up by default.
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3
Customizing Your Stamp
When processing mail you will be required to select the 'Type of stamp' you need. For example, you can select “Standard” to print postage, or “Received” to print the date on incoming mail.
For each 'Type of stamp' you select, the Mailing System displays all the specifications
- and only those specifications - for the type of process you will use.
Home Screen and Configuration Menu
Each type of stamp is associated to:
• A specific home screen that displays current stamp configuration (weight, postage, etc.).
• A specific imprint configuration menu that allows you to set stamp parameters.
Your system has four shortcut keys for direct access to save time.
You can eliminate key strokes to add or check funds, select a rate, imprint memory and change weighing mode.
How to Change the Current Type of Stamp
Once you are logged in as user:
1.
From the home screen:
Press and select: Customize Stamp
The Customize Stamp screen is displayed.
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2.
Select Type and press [OK] .
The Type of stamp screen is displayed.
3.
Select the type of stamp in the list and press [OK] .
The Customize Stamp screen is updated and displays the menu items that allow you to modify the stamp options.
4.
Press to return to the home screen.
3
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3.3
Processing Examples
3
Applying Postage for [Standard] Mail
Use the following settings to apply Postage for [Standard] Mail.
How to Set Postage for [Standard] Mail
The procedure below outlines steps in a recommended sequence to process your mail.
• As mail requirements quickly vary, some settings may not be necessary, or their order may vary.
• You must begin with selecting the Type of stamp to gain access to the additional options and be able to run your mail (standard is default).
To set the stamp quickly, consider using imprint memories. The memories store stamp characteristics together with rates and, if activated, charged account. See
on page
205.
Required settings:
1.
Make sure you are on the home screen of the [Standard] type of stamp.
The home screen indicates weight, postage amount and the currently selected rate as illustrated below.
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2.
Check or change the type of stamp, if you are not in [Standard] mode.
Press and select: Customize Stamp.
The type of stamp is indicated on line 2 of the screen.
To change the type of stamp , select the Type line, press [OK] and then select
[ Standard ] in the Type of stamp screen, and press [OK] .
To select an option in the screen: Highlight the option using the arrow keys and .
3
33
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3.
Additionally, you can configure stamp elements from the Customize stamp screen as follows:
- One slogan:
- One text:
To select a Slogan, see
How to Add (or Cancel) a Slogan on the Stamp
on page
227.
To select a Text, see
How to Add (or Cancel) a Text on the Stamp
on page 221.
Check or change the Date or Date Format :
Select Date and then select a date option in the Date advance screen. Select
Today's date for printing today's date. For more details, see
on page 83.
Press to return to the home screen.
4.
Select a rate and add services .
Press to open the Rate selection screen.
Type a rate number to select a rate or display new rate options.
For more details, see
on page 66.
You are now ready to print.
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How to Process [Standard] Mail
In Manual weight entry mode :
1.
Press .
2.
Select Manual Weight Entry and press [OK] .
The following screen is displayed.
3.
Enter the weight and press [OK] .
The weight of the mail piece is displayed in the Weight area of the home screen and the postage amount is updated.
4.
Insert the mail piece into the system, with the side to be printed facing upwards.
3
Because of legibility issue, the postage imprint must not be printed on dark paper or very fibrous paper (such as recycled paper).
The Mailing System applies the imprint on the mail piece.
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3
In Standard weighing mode the [Standard] home screen:
1.
Put the mail piece on the WP.
, you can print postage directly on mail pieces from
The weight of the mail piece is displayed in the Weight area of the home screen and the postage amount is updated.
2.
Withdraw the envelope from the WP and insert it into the system, with the side to be printed facing upwards.
The Mailing System applies the imprint on the mail piece.
When you put a mail piece on the Weighing Platform, the weight value is saved when you remove it.
You can then print a batch of similar mail pieces (same weight) without weighing them each. To print a batch of mixed mail pieces (different weight), you need to weigh each mail piece before printing.
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How to Add Insurance
You can add insurance coverage for your mailpieces to protect against loss or damage.
Insurance fees are based on the item’s declared value. There are limitations for insuring some products and certain items. Some types of mail classes may include insurance in the price of service.
3
1.
Place the item on the weighing platform and press .
2.
Select Services [5].
3.
Select Other [5].
4.
Select Insurance [1].
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5.
Enter the dollar amount to insure your shipment for.
3
6.
Press the [OK] button twice to save and exit to the home screen. The total cost is now displayed on the screen.
- Not all mail classes may offer insurance.
- Be sure to use the correct label for the service you want.
Dimensional Weighing - Automatic
USPS & Dimensional Weighing
When processing items using:
• Priority Mail
• Priority Mail Express
• Parcel Select
• Retail Ground
The USPS is adopting DIM weight pricing. Dimensional weight involves factoring the box size into pricing. If the dimensional weight exceeds the actual weight, the shipping rate is based on the dimensional weight instead. Essentially, the bigger the box, the higher the cost.
• This change will affect all shipments of packages or parcels in the specified Rate
Classes.
• The new rate software will allow input of the package dimensions and automatically calculate the corresponding weight with the correct rate.
• Please see below for the step-by-step instructions.
Using Dimensional Weighing
The following example explains how to use dimensional weighing:
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1.
From the home screen (using the Priority mail class), place the item on the scale.
The system will prompt for the destination ZIP Code.
3
Using the numeric keys enter the zip code.
2.
The display will prompt you to select the basic shape of the item.
Select Parcel for a rectangular-shaped parcel and Non-rectangular for all other items.
For more details, see
on page 266.
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3
3.
The display will prompt you to enter the dimensions of the item. Use the numeric keys to enter the dimensions.
The prompts may vary depending upon what shape was selected.
4.
The display will display the entered dimensions. Select Next.
5.
The display will display the rate selection screen. Select Next.
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6.
The display will show the postage, process as normal.
Dimensional Weighing - Manual Method
USPS & Dimensional Weighing
When processing items using:
• Priority Mail
• Priority Mail Express
• Parcel Select
The USPS is adopting DIM weight pricing. Dimensional weight involves factoring the box size into pricing. If the dimensional weight exceeds the actual weight, the shipping rate is based on the dimensional weight instead. Essentially, the bigger the box, the higher the cost.
• It will affect all shipments of packages or parcels and will need to calculate for the corresponding weight, this would be done by external means to the mailing system.
• Once the weight is calculated you would need to compare the calculated weight to the actual weight.
• If the actual weight is higher you will proceed using the mailing system platform
(scale).
• If the calculated dimensional weight is higher it would need to be entered manually into the mailing system, the manual weight would then be used to calculate the rate.
Step 1: Calculate the Dimensional Weight
You must calculate the Dimensional Weight BEFORE using the mailing system to process your mail.
The easiest way to calculated Dimensional Weight is to use our handy online calculator or NeoShip online shipping software. You can also calculate the Dimensional Weight by hand.
https://www.dimweightresources.com/
Calculating the Dimensional Weight using the Online Calculator:
• Go to the Online Neopost Calculator .
• Measure the Length, Width and Height of the shipping carton.
• Enter the dimensions: Length, Width and Height into the Online Calculator.
• Press calculate and the calculated weight will be displayed.
• Determine if the calculated weight is higher then the actual weight, if it is go to manual weight on the mailing system and enter the calculated weight, select your desired class, and enter the zip code.
Calculating the Dimensional Weight by Hand:
41
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3
• If you do decide to calculate dimensional weight manually, you first need to multiply the Length, Width, and Height of what you are sending to determine if it is over 1 cubic foot or 1,728 cubic inches.
• If your package is less than 1,728 cubic inches. Your package will be priced off of the actual weight.
• If your package is greater than 1,728 cubic inches, you will divide the cubic inches by 166 to calculate the weight of your package.
• Determine if the calculated weight is higher then the actual weight, if it is go to manual weight on you mailing system and enter the calculated weight, select your desired class, and enter the zip code.
Step 2: Decide to use the Calculated Weight or the Actual Weight
After you have calculated the Dimensional Weight, compare the calculated weight to the actual weight of the item.
• If the calculated weight is lower then the actual weight, place the item on the scale and process as normal, select your desired class, and enter the zip code.
• If the calculated weight is higher then the actual weight, go to manual weight on you mailing system and enter the calculated weight, select your desired class, and enter the zip code.
Using Manual Weight
To enter the weight manually from the home screen, you must first select the postal class:
1.
Press , then select Manual Weight Entry
The Manual Weight Entry screen is displayed.
.
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2.
Enter the weight (first lb then oz ) and press [OK] to validate.
The home screen displays the Manual Weight Entry icon ( entered.
) and the weight
3
How to Print Meter Tapes
The mailing system allows you to print adhesive meter tapes for mail pieces that are a too big to fit through the machine.
This mailing system requires double meter tapes. Single meter tapes will not work on this mailing system.
1.
Place your mail piece on the weighing platform and select your rate.
43
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2.
Insert your double meter tape into the system, with the side to be printed facing upwards.
3.
Peel the meter tape of its backing and apply it to your mail piece.
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How to Process Certified Mail
The USPS offers several Confirmation Services to assure postal customers of the delivery of their parcels. To track parcels, the USPS must be able to uniquely identify each one with a label.
• Not all mail classes may offer Certified.
• Be sure to use the correct label for the service you want.
3
1.
Place your item on the weighing platform and press
2.
Select Services [5].
.
3.
Select Retail [4].
4.
Select Certified [7].
5.
Select [2] for Return Receipt, [5] for Off-line Electronic Return Receipt. (Optional)
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3
How to Process E-Certified Mail
The USPS offers several Confirmation Services to assure postal customers of the delivery of their parcels. To track parcels, the USPS must be able to uniquely identify each one with a label. When tracking a parcel using electronic confirmation services, an eConfirmation label is used.
Neopost provides you with special eConfirmation labels once you sign up for the eConfirmation contract. The three types of eConfirmation labels correspond to the three types of eConfirmation Services supported by the USPS: eDelivery Confirmation labels, eSignature Confirmation labels, and eCertified Mail labels.
1.
Place the item on the weighing platform and press
2.
Select Services [5].
• Not all mail classes may offer eCertified.
• Be sure to use the correct label for the service you want.
.
3.
Select E-Services [2].
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4.
Select e-Cert [7].
5.
Enter the destination ZIP Code.
6.
Enter an e-Confirmation Sender ID. (Optional)
7.
Select [5] for Return Receipt. (Optional)
3
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3
How to Process a Large Flat Envelope
The process of mailing any item depends on a variety of factors such as weight, length, width and thickness. This example is for a ten inch by thirteen inch envelope ... weighing approximately two ounces and less than a half inch thick.
Rates are accessed from the Rate Selection screen.
In this example:
• The envelope is 10 inches by 13 inches and is less than a 1/2 inch thick.
• The envelope weighs between 0 and 13 ounces.
These are the basic steps:
1.
Place the item on the weighing platform and press
The Rate Selection screen is displayed.
2.
Select 1st LrgEnv [4].
3.
Follow the instructions on screen and, once you have chosen the rate and services, press [OK] to validate your selection.
Postage displayed on the screen is zero as long as the weight is not known (no weight is eon scale).
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How to Process International Mail
The mailing system allows you to process items for international mailing by selecting the appropriate country when processing.
For this example we will be processing an International First Class Letter to Great
Britain.
One common mistake is to look for England or United Kingdom instead of Great Britain when selecting the country.
3
1.
Place the item on the weighing platform and press
2.
Select Wizard [8].
.
3.
Select International First Class [11].
49
3
| Page 50 | Jan-27-2023 01:28 |
4.
Select the destination country by entering the country number or by selecting the country from the list. To find the country, start keying in the name in the "Country" box.
5.
Select Letter [1] and press the button to select Service.
6.
Press the button to display Summary.
7.
Press the [OK] button to save and exit to the home screen. The cost of International
1st Class Letter is now displayed on the screen.
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How to Process a Postcard
The mailing system allows you to process Postcards by selecting the appropriate mail class when processing.
1.
Place the postcard on the weighing platform and press
2.
Select Wizard [8].
.
3
3.
Select First Class [1].
4.
Select Domestic [1].
5.
Select Postcard [2] and press the [OK] button select Service.
6.
Press the [OK] button to display Summary.
51
3
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7.
Press the [Finish] button to exit to the home screen. The cost for mailing you postcard is now displayed and you are ready to print.
How to Enter the Weight Manually
Manual Weight Entry
Manual Weighing allows you to enter the weight manually. You may have to enter the weight manually if a mail piece exceeds the weighing capacity of your Scale.
To enter the weight manually from the home screen, you must first select the postal class:
1.
Select the postal rate.
To select a rate, see
on page 135.
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2.
Either:
Press or
Press and select the path: Job Settings Weighing Modes
The Manual Weight Entry screen is displayed.
3
3.
Enter the weight (first lb then oz ) and press [OK] to validate.
If the weight exceeds a threshold, the rate will be chained to another rate. For more information, refer
on page
138.
The home screen displays the Manual Weight Entry icon ( entered.
) and the weight
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3
How to Set [Received] Mode printing
This section describes how to use the [Received] type of stamp, to:
• Print the date on incoming mail.
• Print 'Received' on incoming mail.
You must begin with selecting the Type of stamp to gain access to the corresponding parameters and be able to run mail.
Required settings:
1.
Make sure you are on the home screen of the [Received] type of stamp.
The type of stamp is indicated at the top of the home screen as illustrated.
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2.
Check or change the type of stamp, if you are not in [Received] mode.
Press and select: Customize Stamp.
The Type of stamp is indicated on line 2 of the screen.
To change the type of stamp , select the Type line, press [OK] and then select
[ Received ] from the Type of stamp screen and press [OK] .
Additionally, you can:
- Activate or deactivate printing the date.
- Add text or slogan to print using text/slogan element.
- Activate or deactivate printing ' Received '.
- Activate or deactivate Counter .
- Select the option to change and press [OK] . The screen indicates the current status of the options.
- Press to return to the home screen.
To select an option on the screen:
– Highlight the option using the arrow keys
– Then always press and to validate your selection.
On the [Received] home screen:
3
55
3
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1.
Insert the envelope into the mail path against the rear-guide wall, with the side to be printed facing upwards.
The Mailing System applies the imprint and the mail piece is ejected.
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3.4
Mail Corrections
How to Set [Amount Correction] Mode
A postage amount that is too low can be corrected. The sequence is identical to
Re-Dating Mail, except that the postage must be set to the desired additional amount.
If you have a mail piece that has been stamped with a postage amount that is not the correct, you must correct the postage amount before mailing. This is done by applying a second stamp on the back of the envelope with the additional postage amount. The total postage will be the front and back stamps.
3
• Only one postage correction indicia (stamp) is permitted.
• On letter size mail, place the postage correction indicia
(stamp) on the non-address side of the envelope in the upper right corner.
• If the postage correction indicia (stamp), is printed on a label it may be placed on the address side of the envelope in the lower left corner.
Required settings:
1.
Make sure you are on the home screen of the [Amount Correction] type of stamp.
The home screen indicates the date and amount as illustrated below.
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2.
Check or change the type of stamp, if you are not in [Amount Correction] mode.
Press and select: Customize Stamp.
3
To change the type of stamp , select Stamp type and then select [Amount
Correction] in the Type of stamp screen. For more details, see
on page 57.
3.
Select Amount and enter the desired amount.
Press [OK] to validate.
Press to return to the home screen.
4.
[Amount correction] type of stamp also allows you to correct the Date if necessary.
- Select Date and then select a date option in the Date Advance Screen.
- Press [OK] to validate.
On the [Amount Correction] home screen:
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1.
Insert the mail piece into the mail path against the rear-guide wall, side to be printed facing upwards.
The Mailing System applies the imprint and the mail piece is sent to the catch tray.
3
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3
How to Set [Redate] Mode printing
If you have a mail piece that has been stamped with a date that is not the actual date you are mailing the piece, you must “Redate” the mail piece before mailing. Redating is done by applying a “0” value date correction indicia (stamp) to the envelope / item.
• USPS postal regulations state that the indicia (stamp) must show the actual date the mail is deposited with the post office. The post office may return mail if the correct date is not on the indicia.
• Only one date correction indicia (stamp) is permitted.
• On letter size mail, place the date correction indicia (stamp) on the non-address side of the envelope in the upper right corner.
• If the date stamp is printed on a label, it may be placed on the address side of the envelope in the lower left corner.
Required settings:
1.
Make sure you are on the home screen of the [Redate] type of stamp.
The type of stamp is indicated at the top of the home screen as illustrated.
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2.
Check or change the type of stamp, if you are not in [Redate] mode .
Press and select: Customize stamp.
The type of stamp is indicated on line 2 of the screen.
To change the type of stamp , select the Type line, press [OK] and then select
[ Redate ] in the Type of stamp screen and press [OK] .
To change the date or date format from the Customize stamp screen as follows:
Select Date and then select a date option in the Date Advance Screen. Select
Today's date if you do not want to print with date advance. Then, press [OK] . For more details, see
on page 83.
Press or
On the [Redate] home screen: to return to the home screen.
3
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3
| Page 62 | Jan-27-2023 01:28 |
1.
Insert the mail piece into the mail path against the rear-guide wall, side to be printed facing upwards.
The Mailing System applies the imprint and the mail piece is sent to the catch tray.
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3.5
Settings
Changing the Current Account
To process a batch of mail pieces using another account (on account-enabled configurations), change the account as follows.
How to Change Account
You can change the account to charge to any account created.
In this example, we will change from "Marketing (account 01)" to "Sales (account 02)".
3
To change accounts:
1.
As a user:
Press and select the path: Change Account
The list of accounts that are available is displayed.
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2.
Select the account you want to use and press [OK] .
3
3.
Press displayed.
to return to the home screen. The current account number is
How to Change Account with a Barcode Scanner
• Before using a barcode scanner with the system, it must be setup and configured by a Quadient service technician.
• The barcode sheet of accounts that you create should be
Free 3 of 9 .
A barcode scanner can be used for “One Click” entry of accounts into your Mailing
System. You can change the account to charge to any account created.
In this example, we will change from "Marketing (account 01)" to "Sales (account 02)".
To change accounts with a barcode scanner:
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| Page 65 | Jan-27-2023 01:28 |
1.
If not already done, connect the barccode scanner to the mailing system via a
USB port.
3
The list of accounts barcodes that are available is typically placed near the mailing system.
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2.
Select the account you want to use and scan.
3
3.
The current account number is displayed.
Selecting a Rate
Selecting a rate allows the Mailing System to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for big parcels, entered manually (see
How to Enter the Weight Manually
on page 71).
The system provides you several ways to select a rate:
• Using a shortcut list in the rate selection screen.
• Using the rate wizard that asks you to choose all the rate parameters (class, destination, format, services...) in complete lists of options.
On the home screen, press and refresh weight.
to select the default rate
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How to Select a Rate
To select a rate:
1.
Either:
Press
Or
Press and select the path: Rate selection
The Rate selection screen is displayed.
2.
On this screen, you can:
- Type a rate number 1 to 7 to select a rate or display rate options.
- Press 8 to select the Rate wizard.
3.
Follow the instructions on screen and, once you have chosen the rate and services, press [OK] to validate your selection.
Postage displayed on the screen is zero as long as the weight is not known (= zero).
3
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3
How to Use Rate Chaining
The rate table can implement the rate chaining function. For a selected rate if the weight exceeds a threshold, the rate shall be chained to another rate.
When the printing with the rate chaining is done, the Machine shall return to the selected rate.
A rate chaining can require additional rate data such as a Zip Code.
The following example explains the rate chaining functionality:
1.
From the home screen, a rate has been selected.
Enter a weight manually.
The weight entered exceeds a threshold lead to rate chaining.
2.
The ZIP Code screen is displayed.
68
Using the numeric keys enter the zip code and press OK to validate.
The ZIP Code is saved until a new ZIP Code is entered. When the Machine is restarted, the ZIP Code is erased.
| Page 69 | Jan-27-2023 01:28 |
3.
Select parcel form and press OK to validate.
4.
The display will prompt you to enter the dimensions of the item. Use the numeric keys to enter the dimensions.
3
The prompts may vary depending upon what shape was selected.
5.
The entered dimensions are displayed. Select Next to validate.
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6.
The Rate Selection screen is displayed. Select OK .
3
7.
The Machine displays the rate chaining on the homepage, process as normal.
Choosing a Weighing Type
Depending on the options that are installed in your Mailing System, several weighing methods are available.
You can also enter the weight manually if you know it: see
on page 71.
How to Use Standard Weighing
Standard Weighing
In this mode, each mail piece is manually placed on the Weighing Platform, and then put into the mail path.
To access Standard Weighing you must be in the Manual
Weighing Home screen.
• Manual Weighing is the default weighing method when the mailing system is first turned on.
To use Standard Weighing:
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1.
From the Manual Weighing Home Screen place an item on the scale.
The mailing system switches to Standard Weighing.
2.
The default mail class is displayed. You remove the mail piece from the scale and run the mail piece through the mailing system.
The display shows "Printing in progress".
3
How to Enter the Weight Manually
Manual Weight Entry
Manual Weighing allows you to enter the weight manually. You may have to enter the weight manually if a mail piece exceeds the weighing capacity of your Scale.
To enter the weight manually from the home screen, you must first select the postal class:
1.
Select the postal rate.
To select a rate, see
on page 135.
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3
2.
Either:
Press or
Press and select the path: Job Settings Weighing Modes
The Manual Weight Entry screen is displayed.
3.
Enter the weight (first lb then oz ) and press [OK] to validate.
If the weight exceeds a threshold, the rate will be chained to another rate. For more information, refer
on page
138.
The home screen displays the Manual Weight Entry icon ( entered.
) and the weight
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Configuring the Stamp
Depending on the current Type of stamp, you can modify the elements printed on mail pieces as follows:
• Changing printed date
• Adding a pre-loaded Slogan to the left of the stamp
• Adding a custom text to the left of the stamp (you must first create it, see
on page 223)
See also
•
How to Change the Current Type of Stamp
on page 30.
•
Type of Process and Type of Stamp
on page 29.
How to Change the Date
3
You can set the Date to change the date at a fixed time. This is useful if you process mail after the last mail pickup for the day.
This ensures that the proper date of mailing is printed for the next days mail pickup.
The Date setting allows you to:
• Change the date printed on the mail pieces for future sending (you are processing the mail on Friday but not delivering the mail to the post office till Monday).
• To print no date.
• To print no day.
To change the date that will be printed:
1.
From the home screen:
Press and select: Customize Stamp
The Customize Stamp screen is displayed.
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2.
Select Date and press [OK] .
3
The Date screen is displayed.
3.
On the Date screen, you can configure the printed date as follows:
To cancel the date, select No date .
To cancel the day in the date, select No day .
To choose another day, select the corresponding item in the list.
The icon indicates the current selection.
The date can be advanced up to 30 days from today's date.
Use the scroll button to select a different date.
4.
Press [OK] to apply changes and return to the configuration menu.
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Adding Text and/or Slogan to the Stamp
You can add a text or a slogan to the stamp, as illustrated below.
• Imprint with a text
• Imprint with a slogan
3
See also:
•
on page 221
•
on page 227
How to Add (or Cancel) a Text on the Stamp
To add a text to the stamp, or to cancel the text:
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1.
From the home screen:
Press and select: Customize Stamp
3
2.
Select Text .
The Text list screen is displayed.
3.
Select the desired text in the list or select None for printing no text.
The Text list screen is displayed.
The icon indicates the current selection.
4.
Press [OK] to validate your selection.
The Customize stamp screen is displayed with updated parameters (home screen: press ).
See also
•
on page 221.
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How to Add or Cancel a Slogan on the Stamp
To add a slogan to the stamp or cancel the slogan:
1.
From the home screen:
Press and select: Customize Stamp
2.
Select Ad slogan .
The Slogan list screen is displayed.
3.
Select the slogan in the list or select None for printing no slogan.
4.
Press [OK] to validate your selection.
The Customize Stamp screen is displayed with updated parameters (home screen: press ).
See also
•
on page 227
77
3
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3
How to Use Imprint Test
This function allows you printing an imprint which is not intended for delivery but for monitoring printout and being sure that you have a fine printer adjustment.
This function is only for the standard stamp.
To use imprint test:
1.
From the home screen:
Press and select: Customize Stamp
The Customize Stamp screen is displayed.
2.
Select [ Standard ] in the Type of Stamp screen, press [ OK ].
3.
Select Imprint Test in Customize Stamp screen.
The Imprint Test screen is displayed.
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| Page 79 | Jan-27-2023 01:28 |
4.
Press [OK] to test imprint.
Imprint Test as below:
5.
A message is displayed: "Check your imprint."
- If your setting are not correct, press "OK" to do again.
- Else if your imprint quality is bad, press "Cleaning" to clean the cartridge.
How to Use an Imprint Memory
Imprint Memories allow you to create a preset memory that can include the rate, custom text, slogan and date mode for the Type of stamp you would like to use.
In account-activated configurations, Imprint Memories allow you assign postage costs to pre-selected accounts .
If your mail requires different settings, then the imprint memories are the solution: all your settings are stored in a single memory.
Just press the imprint memory key instead of multiple keystrokes to select all the required elements.
To prepare imprint memories as supervisor, see
on page 205.
To use an imprint memory:
79
3
3
| Page 80 | Jan-27-2023 01:28 |
1.
Either:
Press or Press and select the path: Imprint Memories
The imprint memories list is displayed.
2.
Select an imprint memory in the list.
3.
Press [OK] to validate your selection.
The imprint memory zone ( Mem ) of the home screen displays the current imprint memory number.
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| Page 81 | Imprints | Jan-27-2023 01:28 |
4 Imprints
Imprint Configuration ...............................................................83
How to Add (or Cancel) a Text on the Stamp ..................................................221
How to Add or Cancel a Slogan on the Stamp ................................................227
Imprint Memories .....................................................................205
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| Page 83 | | Jan-27-2023 01:28 |
4.1
Imprint Configuration
How to Change the Date
You can set the Date to change the date at a fixed time. This is useful if you process mail after the last mail pickup for the day.
This ensures that the proper date of mailing is printed for the next days mail pickup.
The Date setting allows you to:
• Change the date printed on the mail pieces for future sending (you are processing the mail on Friday but not delivering the mail to the post office till Monday).
• To print no date.
• To print no day.
To change the date that will be printed:
1.
From the home screen:
4
Press and select: Customize Stamp
The Customize Stamp screen is displayed.
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2.
Select Date and press [OK] .
4
The Date screen is displayed.
3.
On the Date screen, you can configure the printed date as follows:
To cancel the date, select No date .
To cancel the day in the date, select No day .
To choose another day, select the corresponding item in the list.
The icon indicates the current selection.
The date can be advanced up to 30 days from today's date.
Use the scroll button to select a different date.
4.
Press [OK] to apply changes and return to the configuration menu.
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How to Add (or Cancel) a Text on the Stamp
To add a text to the stamp, or to cancel the text:
1.
From the home screen:
Press and select: Customize Stamp
2.
Select Text .
The Text list screen is displayed.
3.
Select the desired text in the list or select None for printing no text.
The Text list screen is displayed.
4
The icon indicates the current selection.
4.
Press [OK] to validate your selection.
The Customize stamp screen is displayed with updated parameters (home screen: press ).
See also
•
on page 221.
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| Page 86 | Jan-27-2023 01:28 |
How to Add or Cancel a Slogan on the Stamp
4
To add a slogan to the stamp or cancel the slogan:
1.
From the home screen:
Press and select: Customize Stamp
2.
Select Ad slogan .
The Slogan list screen is displayed.
3.
Select the slogan in the list or select None for printing no slogan.
4.
Press [OK] to validate your selection.
The Customize Stamp screen is displayed with updated parameters (home screen: press ).
See also
•
on page 227
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4.2
Imprint Memories
The Imprint Memories are presets for your stamp types.
You can quickly recall a saved setting to simplify operation and save time (see
on page 208).
You can create, edit/modify or delete an Imprint Memory.
Each Imprint Memory is identified by a name and a number.
The system displays on the home screen the number of the current Imprint Memory.
How to Create an Imprint Memory
4
• Standard Imprint Memory: Text, Slogan, Weight (option),
Date Mode, Rate, Account Number (if any).
To create an imprint memory:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Predefined imprint management
The current list of imprint memories is displayed in the Imprint memories screen.
2.
Select a line named None in the list.
3.
Press [OK] to create a new imprint memory.
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4.
Enter the name of the new imprint memory, then press [OK] .
4
5.
Enter the preferences, press [OK] to validate and display the next list of parameters, if any.
6.
Repeat the previous step until the system displays the name of the new imprint memory in the list.
7.
You can modify any preference by using the Edit/Del function (see
on page 206).
How to Edit / Modify an Imprint Memory
To edit or modify an imprint memory:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Predefined Imprint Management
2.
Select an imprint memory from the list displayed on the screen.
3.
Press [OK] to validate.
4.
Select the menu path Edit
The Imprint memory modification screen is displayed.
5.
Use the arrows to select the preferences, then press [OK] to modify the parameters.
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| Page 89 | Jan-27-2023 01:28 |
6.
Press to exit.
How to Use an Imprint Memory
Imprint Memories allow you to create a preset memory that can include the rate, custom text, slogan and date mode for the Type of stamp you would like to use.
In account-activated configurations, Imprint Memories allow you assign postage costs to pre-selected accounts .
If your mail requires different settings, then the imprint memories are the solution: all your settings are stored in a single memory.
Just press the imprint memory key instead of multiple keystrokes to select all the required elements.
4
To prepare imprint memories as supervisor, see
on page 205.
To use an imprint memory:
1.
Either:
Press or Press and select the path: Imprint Memories
The imprint memories list is displayed.
2.
Select an imprint memory in the list.
3.
Press [OK] to validate your selection.
The imprint memory zone ( Mem ) of the home screen displays the current imprint memory number.
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| Page 90 | Jan-27-2023 01:28 |
4
How to Use Imprint Test
This function allows you printing an imprint which is not intended for delivery but for monitoring printout and being sure that you have a fine printer adjustment.
This function is only for the standard stamp.
To use imprint test:
1.
From the home screen:
Press and select: Customize Stamp
The Customize Stamp screen is displayed.
2.
Select [ Standard ] in the Type of Stamp screen, press [ OK ].
3.
Select Imprint Test in Customize Stamp screen.
The Imprint Test screen is displayed.
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| Page 91 | Jan-27-2023 01:28 |
4.
Press [OK] to test imprint.
Imprint Test as below:
5.
A message is displayed: "Check your imprint."
- If your setting are not correct, press "OK" to do again.
- Else if your imprint quality is bad, press "Cleaning" to clean the cartridge.
4
91
| Page 93 | Money Operations | Jan-27-2023 01:28 |
5 Money Operations
This section describes how you can load and manage money in your Mailing System to allow postage operations.
Managing Funds ........................................................................95
Unlocking the PSD (Postal Inspection) ................................98
Setting Warnings ....................................................................190
How to Set the High-Value Warning Amount .................................................190
Funding PIN Code ....................................................................102
How to Set/Cancel a Funding PIN Code ............................................................102
Funds Reports ..........................................................................103
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| Page 95 | | Jan-27-2023 01:28 |
5.1
Managing Funds
The Postal Security Device (PSD) — Postage Meter
The PSD, located in the base, handles the funds (or money) in your Mailing System.
The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary.
Check that your Mailing System is connected to a network (see
on page 18) and that the connection is properly configured (see
on page 209).
5
Checking Funds
You can check the total postage used and the remaining funds in the PSD at any time.
To check that the funds are available to complete your current task.
Use the following steps to display your available postage funds.
How to Check the PSD (Meter) Funds
To check available funds:
1.
From the home screen:
Press or Press and select the path: My Funds
The Funds Menu is displayed.
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| Page 96 | Jan-27-2023 01:28 |
2.
Select the path: Funds Used / Funds Available .
The screen displays your postage funds as shown below.
5
(Ascending = funds used. Descending = funds available.)
Adding Funds
You can add funds to your Mailing System at any time by complete the steps listed below.
The Mailing System then connects to the Postal Services and validates the operation.
How to Add Funds to the PSD (Meter)
To add funds to the PSD:
1.
From the home screen:
Press or Press and select the path: My Funds
The Funds Menu is displayed.
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2.
Select Add Funds .
The Add Funds screen is displayed.
3.
If the system asks for a PIN code, enter the code using the keypad and press [OK] .
4.
Enter the amount of postage to add using the keypad (use C to clear a digit).
5.
Press [OK] to start the connection to the Postal Server.
If the funding process is successful, the system displays a successful message.
5
If funding fails, the system displays a failure message and the amount that you may actually add, depending on your postal account balance.
In the case of a communication error, the amount previously entered cannot be changed. Check connection settings (see
on page 209).
6.
You can open the Funds Used / Funds Available screen to check your account balance once the transaction is complete (see
on page 95).
See also
- You can set the Mailing System to ask for a PIN code for funding: see
How to Set/Cancel a Funding PIN Code
on page 102.
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| Page 98 | Jan-27-2023 01:28 |
5.2
Unlocking the PSD (Postal Inspection)
A LAN connection must be plugged into the mailing system to perform a Postal Inspection.
5
How to Unlock the PSD
• The USPS requires your postage meter (PSD) to connect daily if postage is metered.
• We recommend leaving the IX mailing system connected to the network permanently.
• The IX mailing system will automatically connect to the postal server at night.
• If the IX mailing system does not connect in 72 hours it will be deactivated.
• If your system is deactivated, please perform a Postal
Inspection call to unlock the system.
To unlock the PSD and manually connect to the Postal Server:
1.
From the home screen:
Press or Press and select the path: My Funds
The Funds Menu is displayed.
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2.
Select Postal Inspection .
The system asks for confirmation.
3.
Press [OK] to connect to the Postal Server.
A message to confirm audit transaction request is displayed.
4.
Press [OK] to validate.
If the audit is successful, the system displays a successful message.
If the audit fails, the system displays a failure message explaining the cause of the error. Try to correct the cause and retry.
5
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5.3
Setting Warnings
How to Set the High-Value Warning Amount
A High Value Warning message warns the user the postage amount that they have entered is higher than a preset value.
This high-amount warning prevents the user from accidentally printing high postage amounts. Example: $4.80 instead of $0.48.
5
To set a high-value warning amount:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings System Settings
High Value Amount Entry
2.
Enter the high-value warning amount or press [C] and enter 0 to disable the warning function.
3.
Press [OK] to validate.
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How to Set the Low-Funds Threshold
A Low Funds Threshold warning warns the user that the funds remaining in the PSD (Meter) are getting low. More funds should be loaded. The Low Funds Value Warning can be set to any dollar amount.
To set a low-funds threshold:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Funds Settings
5
2.
Select Low funds threshold .
3.
Enter the low-funds warning amount or press [C] .
If you enter 0, a message is displayed "Zero amount not allowed."
4.
Press [OK] to validate.
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5
5.4
Funding PIN Code
You can create a funding PIN code to control access to only those who are authorized to add postage.
How to Set/Cancel a Funding PIN Code
A Funds PIN Code can be set to control which users are able to load funds in the mailing system. The mailing machine will prompt for a PIN code depending on user settings.
To set a funding PIN code:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Funds Settings
2.
Select Funds PIN code .
3.
Enable or disable the PIN code by selecting ON or OFF.
4.
Enter the funding PIN code if enabled.
5.
Press [OK] to validate.
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5.5
Funds Reports
Adding Postage Report
This report displays the last postage refill operations performed on the machine in a selected period.
5
Output Options
• Screen
• USB printer
• USB memory key
Content
• Die Number (on printed report only)
• Download date & time (Default period: previous 6 months)
• Funding amount
• New descending
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Funds Summary Report
This report displays the information on funds usage since the installation of the system.
The content is limited to the history available in the PSD.
5
Output Options
• On label
• Screen
• USB printer
Content
• Die Number.
• Current Date and Time on printed report only.
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| Page 105 | Accounts and Access Control | Jan-27-2023 01:28 |
6 Accounts and Access
Control
Postage Tracking and Access Control ...............................107
Access Control .........................................................................108
How to Display and Change to 'Account with pin code' Mode ..................114
How to Display and Change to 'No account with access control'
Account Modes .........................................................................111
How to Display and Change to 'No account' Mode .......................................111
How to Display and Change to 'No account with access control'
How to Display and Change to 'Account with pin code' Mode ..................114
How to Display and Change the 'Account Mode' ...........................................119
Creating Accounts ...................................................................116
Managing Accounts ................................................................119
How to Display and Change the 'Account Mode' ...........................................119
How to Activate / Deactivate an Account .........................................................122
Account Reports ......................................................................125
Change Current Account .......................................................129
How to Change Account with a Barcode Scanner .........................................130
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6.1
Postage Tracking and Access Control
Postage Tracking and Access Control Your Mailing System allows you to track postage by account/department and to add security to prevent unauthorized use of a variety of functions.
• Track postage expenditures: the Accounts function
• Control user access with PIN code to the machine: the Access Control function.
Postage Tracking and Access Control These four Account Modes correspond to the on/off status of two functions:
Account
• Postage usage is tracked by account.
• The user must select an account when processing mail.
• No PIN number is required to access functions or process mail.
Account with pin code
• Postage usage is tracked by account.
• User must select an account when processing mail.
• A PIN number is required to access functions and process mail.
No account
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• No PIN number is required to access functions and process mail.
No account with access control
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• A PIN number is required to access functions and process mail.
• In this mode there is a shared System PIN Code.
6
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6.2
Access Control
6
The Access Control Function
You can set the Mailing System to ask for a PIN code when a user wakes the machine up to start a session.
This allows you to protect the system and restrict the usage of your funds.
The different access control policies you can implement are:
• No PIN code : unlimited access
• Unique System PIN Code : users enter a PIN code to access the system. This is also called 'No account with access control'.
• Account with pin code : users enter a PIN code and select an account to process mail.
How to Display and Change to 'Account with pin code' Mode
Account with pin code
• Postage usage is tracked by account.
• User must select an account when processing mail.
• A PIN number is required to access functions and process mail.
• To use this mode, the system must have at least one account created.
• If only one account is available, the Mailing System automatically selects it at start up.
To display and change the 'Account mode' to 'Account with pin code':
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account Management Account Mode
Selection
The Account Mode Selection screen is displayed with the current 'Account Mode' shown.
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2.
Select 'Account with pin code'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK] .
How to Display and Change to 'No account with access control' Mode
No account with access control
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• A PIN number is required to access functions and process mail.
• In this mode there is a shared System PIN Code.
To display and change the 'Account mode' to 'No account with access control':
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account Management Account Mode
Selection
6
The Account Mode Selection screen is displayed with the current 'Account Mode' shown.
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2.
Select 'No account with access control'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK] .
6
How to Change a Shared PIN Code
If you want to prevent unauthorized use of the Mailing System and do not want to use accounts, use the “No Account with
Access Control” mode. This provides a single PIN code for all authorized users.
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account Management Change PIN code
The Change machine PIN code screen is displayed.
2.
Enter the new PIN code and press [OK] .
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6.3
Account Modes
The Accounts Function
Activating the Accounts Function in the Mailing System is a convenient way to monitor, track and control postage expenses by, for example, associating accounts to departments in your organization (Marketing, Sales, etc.) or to different companies, if the Mailing System is shared.
When the Accounts Function is activated, the currently selected account is charged each time the user applies postage to mail.
You can then issue reports on each account (for information about reports, see
on page 141).
If the Accounts Function is activated, users of the Mailing System must select an account when starting their work session.
Afterwards, users can change accounts to allocate postal expenditures as needed.
6
How to Display and Change to 'No account' Mode
No account
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• No PIN number is required to access functions and process mail.
To display and change the 'Account mode' to No account:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account Management Account Mode
Selection
The Account Mode Selection screen is displayed with the current 'Account Mode' shown.
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2.
Select 'No Account'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK] .
6
How to Display and Change to 'No account with access control' Mode
No account with access control
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• A PIN number is required to access functions and process mail.
• In this mode there is a shared System PIN Code.
To display and change the 'Account mode' to 'No account with access control':
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account Management Account Mode
Selection
The Account Mode Selection screen is displayed with the current 'Account Mode' shown.
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2.
Select 'No account with access control'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK] .
Setting up 'Account'
In 'Account' Mode, users must select an account before they can process their mail.
The user can change accounts at any time during mail processing.
If only one account is available, the Mailing System automatically selects it at start up.
6
Implementing the 'Account' Mode
1.
Follow the steps outlined in
How to Display and Change the 'Account Mode'
on page 119 and select the 'Account' Mode.
2.
Create accounts as indicated in
on page 119.
When you activate the 'Account' Mode, the system creates an account by default.
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'Account' Mode Management Menu
In Account Mode, the menu allows you to manage your accounts.
6
See also
• To add, modify or delete accounts, see
on page 119.
How to Display and Change to 'Account with pin code' Mode
Account with pin code
• Postage usage is tracked by account.
• User must select an account when processing mail.
• A PIN number is required to access functions and process mail.
• To use this mode, the system must have at least one account created.
• If only one account is available, the Mailing System automatically selects it at start up.
To display and change the 'Account mode' to 'Account with pin code':
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account Management Account Mode
Selection
The Account Mode Selection screen is displayed with the current 'Account Mode' shown.
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2.
Select 'Account with pin code'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK] .
How to Display and Change the 'Account Mode'
To display and change the 'Account mode':
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account Management Account Mode
Selection
6
The Account Mode Selection screen is displayed with the current 'Account Mode' shown.
2.
Select the desired 'Account mode'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK] .
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6
6.4
Creating Accounts
Account summary
• The number of accounts you can create is set to 10 if required.
• To upgrade your system, please contact your Customer
Service.
• Account names must be unique within the system.
Account
Item
Number
Name
Status
Format
30 Alphanumeric
Characters
32 Alphanumeric
Characters
Active / Inactive
Description
Number of the account.
Two accounts cannot have the same number.
An account number cannot be modified after the account is created. However, the account can be deleted.
Name of the account.
Two accounts cannot have the same name.
Only active accounts are visible to users.
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How to Create an Account
To create an account, you have to activate the mode “Accounts”. See
How to Display and Change the 'Account Mode'
on page 119.
1.
From Account Mode Management screen, select Manage Account .
The Manage Account screen is displayed.
2.
Select Account List .
6
3.
Select Add Account .
4.
Enter Number of account and press [OK] .
5.
Enter Name of account and press [OK] .
6.
Choose the Status for the account and press [OK] .
7.
If you are in 'Account with pin code' mode, set a PIN Code for the account.
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8.
Press [OK] to validate.
6
The Account creation summary screen displayed.
9.
Press [OK] to confirm the creation of the account.
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6.5
Managing Accounts
How to Display and Change the 'Account Mode'
To display and change the 'Account mode':
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account Management Account Mode
Selection
The Account Mode Selection screen is displayed with the current 'Account Mode' shown.
6
2.
Select the desired 'Account mode'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK] .
How to Create an Account
To create an account, you have to activate the mode “Accounts”. See
How to Display and Change the 'Account Mode'
on page 119.
1.
From Account Mode Management screen, select Manage Account .
The Manage Account screen is displayed.
2.
Select Account List .
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3.
Select Add Account .
4.
Enter Number of account and press [OK] .
5.
Enter Name of account and press [OK] .
6
6.
Choose the Status for the account and press [OK] .
7.
If you are in 'Account with pin code' mode, set a PIN Code for the account.
8.
Press [OK] to validate.
The Account creation summary screen displayed.
9.
Press [OK] to confirm the creation of the account.
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How to View / Edit Account Information
To view or edit an account:
1.
As supervisor (see
on page 180):
From the main menu select the path: Account management Manage account
Account list
The Account list screen is displayed.
6
2.
Select the account (or type the account number) and press [OK] .
3.
Select Edit/Modify .
The Edit/Modify screen appears.
4.
Change account name using the keypad (use key [C] to clear characters). Press
[OK] to display the next parameter.
5.
Change Status parameter if necessary and press [OK] .
6.
If you are in 'Account with pin code' mode, change PIN Code for account if necessary.
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7.
Press [OK] to validate.
The Account modification summary screen is displayed.
8.
Press [OK] to accept the changes.
6
How to Activate / Deactivate an Account
This function allows you to create accounts in advance and prevent them being used before your account structure is complete.
To activate or deactivate an account:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account management Manage account
Account list
The Account list screen is displayed.
2.
Select the account (or type the account number) and press [OK] .
3.
Select Edit/Modify .
The Edit/Modify screen appears.
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4.
Change Status parameter if necessary and press [OK] .
5.
Accept the changes by pressing [OK] (on the Account modification summary).
If an account is deactivated it is no longer visible to the operator.
How to Delete an Account
To delete an Account:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Account management Manage account
Account list
6
The Account list screen is displayed.
2.
Select the account (or type the account number) and press [OK] .
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3.
On the Account management screen, select Delete instead of Edit/Modify.
A confirmation of account deletion is displayed.
6
4.
Press [OK] to delete the account.
An account number cannot be modified. If you want to modify the account number, first delete the account and then create a new account with a new account number.
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6.6
Account Reports
How to Generate the Account Report
• This report displays the list of accounts in the mailing system.
• To generate the report the Account Mode has to be
'Account' or 'Account with pin code'.
• Report output is printer or USB memory key.
To generate the Account Report:
1.
Make sure the current account mode is 'Account' or 'Account with pin code'.
2.
As supervisor, from the main menu and select Account management.
6
3.
Select Manage Account and press [OK] .
4.
Select Account Report and press [OK] .
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5.
Select an Output and then press [OK] .
6
Multi Account Report
This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number.
The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value.
Output Options
• USB printer
• USB Key
• The current account mode has to be 'Account' or 'Account with pin code'.
• Die Number on printed report only.
• You have to specify the Begin date and an the End date of the report. Use the selection of month and year. Default period is previous 12 months, ending current month.
• If some items were printed using a mode without accounts
(default account), these items appear in the report under the name: 'Others' and 'No account'.
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Content
Single Account Report
This report displays postal expenditures for one account over a selected time period.
You can select any account from the list.
6
Output Options
• Screen
Content
• The current account mode has to be 'Account' or 'Account with pin code'.
• You have to select an account in the list of accounts, then the
Begin date and the End date of the report.
• You have to specify the Begin date and an the End date of the report. Use the selection of month and year. Default period is previous 12 months, ending current month.
• Die Number on printed report only.
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6
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6.7
Change Current Account
How to Change Account
You can change the account to charge to any account created.
In this example, we will change from "Marketing (account 01)" to "Sales (account 02)".
6
To change accounts:
1.
As a user:
Press and select the path: Change Account
The list of accounts that are available is displayed.
2.
Select the account you want to use and press [OK] .
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3.
Press displayed.
to return to the home screen. The current account number is
6
How to Change Account with a Barcode Scanner
• Before using a barcode scanner with the system, it must be setup and configured by a Quadient service technician.
• The barcode sheet of accounts that you create should be
Free 3 of 9 .
A barcode scanner can be used for “One Click” entry of accounts into your Mailing
System. You can change the account to charge to any account created.
In this example, we will change from "Marketing (account 01)" to "Sales (account 02)".
To change accounts with a barcode scanner:
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1.
If not already done, connect the barccode scanner to the mailing system via a
USB port.
The list of accounts barcodes that are available is typically placed near the mailing system.
6
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2.
Select the account you want to use and scan.
6
3.
The current account number is displayed.
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7 Rates
Selecting a Rate .......................................................................135
Managing Postal Rates .........................................................233
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7.1
Selecting a Rate
How to Select a Rate
To select a rate:
1.
Either:
Press
Or
Press and select the path: Rate selection
The Rate selection screen is displayed.
2.
On this screen, you can:
- Type a rate number 1 to 7 to select a rate or display rate options.
- Press 8 to select the Rate wizard.
3.
Follow the instructions on screen and, once you have chosen the rate and services, press [OK] to validate your selection.
Postage displayed on the screen is zero as long as the weight is not known (= zero).
7
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7.2
Managing Postal Rates
Your Mailing System uses rate tables to calculate postage amounts.
You can:
• Display the list of rate tables and see which table the system is currently using
• Download new postal rate tables
New rate tables are automatically downloaded into your
Mailing System by connecting the Mailing System to the Online
Services server as a user.
7
How to Check your Rate Updates
The rate tables display all available rate tables that are currently installed in your mailing system and indicates with a check mark the active rate table.
Rate tables will automatically become active on their effective date. For each rate table, rate details (part number, expiration date, rate option) can be displayed.
To display the list of rate tables:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Rate management
The list of rate tables is displayed in the Rate management screen. The tables are identified by the effective date of the rate.
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How to Download New Postal Rates
To download new rates:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Rate management
The list of rate tables is displayed in the Rate management screen. The tables are identified by the effective date of the rate.
7
2.
Select Check for updates .
The mailing system connects to the Online Services server and downloads available rates.
Rate Protection
Rate Protection ensures that the latest postal rates are installed on your Mailing System.
When the Postal Service announce changes in their rate and fee schedule, the Online
Services server downloads the new rates into your Mailing System.
Your Mailing System automatically switches to the approved rates on the effective date of rate change.
For more information, please contact Customer Service.
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7
| Page 138 | Jan-27-2023 01:28 |
How to Use Rate Chaining
The rate table can implement the rate chaining function. For a selected rate if the weight exceeds a threshold, the rate shall be chained to another rate.
When the printing with the rate chaining is done, the Machine shall return to the selected rate.
A rate chaining can require additional rate data such as a Zip Code.
The following example explains the rate chaining functionality:
1.
From the home screen, a rate has been selected.
Enter a weight manually.
The weight entered exceeds a threshold lead to rate chaining.
2.
The ZIP Code screen is displayed.
138
Using the numeric keys enter the zip code and press OK to validate.
The ZIP Code is saved until a new ZIP Code is entered. When the Machine is restarted, the ZIP Code is erased.
| Page 139 | Jan-27-2023 01:28 |
3.
Select parcel form and press OK to validate.
4.
The display will prompt you to enter the dimensions of the item. Use the numeric keys to enter the dimensions.
The prompts may vary depending upon what shape was selected.
7
5.
The entered dimensions are displayed. Select Next to validate.
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7
| Page 140 | Jan-27-2023 01:28 |
6.
The Rate Selection screen is displayed. Select OK .
7.
The Machine displays the rate chaining on the homepage, process as normal.
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| Page 141 | Reports | Jan-27-2023 01:28 |
8 Reports
This section explains how you can access and print reports for your Mailing System.
Generating a Report ...............................................................143
Available Reports ....................................................................145
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| Page 143 | | Jan-27-2023 01:28 |
8.1
Generating a Report
To generate a report, select the desired report, and choose how you want to display or record the report:
• On screen
• On an external printer (if any)
• On a label
• On a USB memory key
How to Generate a Report
To generate a Report (as a User):
1.
As a user:
Press and select the path: Reports
8
A list of available report types is displayed.
2.
Select the report type and press [OK] .
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3.
Depending on the report type, the system may ask for preferences such as:
- Period of time targeted (begin date, end date)
- Desired account, etc.
Select or type the required parameters and press [OK] .
The Output selection screen is displayed.
Use the [C] key to clear displayed parameter data (from right to left) and then enter the new parameter data you want.
8
4.
Select an available output device.
The system will send the report details to the selected output.
To generate a Report (as Supervisor):
1.
As supervisor (see
on page 180):
From the main menu, select the path: Reports
2.
Resume with the steps outlined as a User.
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8.2
Available Reports
How to Generate the Account Report
• This report displays the list of accounts in the mailing system.
• To generate the report the Account Mode has to be
'Account' or 'Account with pin code'.
• Report output is printer or USB memory key.
To generate the Account Report:
1.
Make sure the current account mode is 'Account' or 'Account with pin code'.
2.
As supervisor, from the main menu and select Account management.
8
3.
Select Manage Account and press [OK] .
4.
Select Account Report and press [OK] .
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5.
Select an Output and then press [OK] .
8
Adding Postage Report
This report displays the last postage refill operations performed on the machine in a selected period.
Output Options
• Screen
• USB printer
• USB memory key
Content
• Die Number (on printed report only)
• Download date & time (Default period: previous 6 months)
• Funding amount
• New descending
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Daily Usage Report
This report displays, for each day of the selected period, usage data such as total items and total postage value.
Output Options
• Screen
• USB printer
• USB memory key
Content
• Die Number (on printed report only).
• Day number.
• Number of items purchased.
• Total postage value for this day.
Funds Summary Report
This report displays the information on funds usage since the installation of the system.
The content is limited to the history available in the PSD.
8
• Die Number.
• Current Date and Time on printed report only.
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Output Options
• On label
• Screen
• USB printer
Content
8
IP Configuration Report
The IP Configuration Report displays IP address information.
• To generate this report the mailing system must be connected to the network with a LAN.
• The report prints to a label.
Output Options
The IP Configuration Report outputs is:
• Label
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Content
Machine Configuration Report
This report displays all machine settings.
Output Options
• USB printer (if installed)
• USB memory key
8
149
8
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Content
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Monthly Usage Report
This report displays, in a selected period and per month, the total items and total postage used.
Output Options
• Screen
• USB printer
• USB memory key
Content
• You have to specify the Begin date and an the End date of the report. Use the selection of month and year. Default period is previous 12 months, ending current month.
• Die Number on printed report only.
8
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Multi Account Report
This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number.
The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value.
8
Output Options
• USB printer
• USB Key
Content
• The current account mode has to be 'Account' or 'Account with pin code'.
• Die Number on printed report only.
• You have to specify the Begin date and an the End date of the report. Use the selection of month and year. Default period is previous 12 months, ending current month.
• If some items were printed using a mode without accounts
(default account), these items appear in the report under the name: 'Others' and 'No account'.
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Proxy Configuration Report
The Proxy Configuration Report displays Proxy address information.
Output Options
The Proxy Configuration report output is:
• Label
Content
Single Account Report
This report displays postal expenditures for one account over a selected time period.
You can select any account from the list.
• The current account mode has to be 'Account' or 'Account with pin code'.
• You have to select an account in the list of accounts, then the
Begin date and the End date of the report.
• You have to specify the Begin date and an the End date of the report. Use the selection of month and year. Default period is previous 12 months, ending current month.
• Die Number on printed report only.
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Output Options
• Screen
Content
8
Base Events Report
This report displays the list of errors encountered on the mailing system and related to the base.
Output Options
• Screen
• USB Printer
• USB Key
Content
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Meter Events Report
This report displays the list of errors encountered on the mailing system and related to the meter.
Output Options
• Screen
• USB Printer
• USB Key
Content
8
Server Connection History Report
Provides a list of the Server Connection History where failed and successful connections appears.
Output Options
• Screen
• USB Key
Content
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Status Management Report
This report displays the information of the current status of the Host.
8
Output Options
• Screen
Content
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| Page 157 | Online Services | Jan-27-2023 01:28 |
9 Online Services
Online Services for your Mailing System allow you to very easily achieve tasks such as system software or optional features, and using services such as mail follow-up online.
Online Services Overview ......................................................159
OLS Call Types .........................................................................160
How to Upload Report Data to the Online Services Server .........................162
OLS Connection Tests ............................................................165
System Online Services ..........................................................168
eConfirmation Services ..........................................................169
How to Process eConfirmation Items using the WP .....................................172
How to Display eConf Record List and Details ................................................173
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9.1
Online Services Overview
The Online Services simplify the use and the update of your Mailing System.
Online Services features and capabilities include:
• Online reporting : the usage of your machine is available from your personal, secure web account, simplifying tracking and reporting of your postage expenses.
• Rate Updates : maintain current postal rates with automatic, electronic, convenient downloads into your Mailing System (see
on page 213).
• eConfirmation Services : save money with USPS discounts on Delivery and
Signature Confirmation services, and simplify the process of sending Certified
Mail. Monitor delivery of all of your tracked mail from your web account.
• Ink alerts : never run out of ink again! The online server monitors your mailing machine ink supply and e-mails an alert notification when it is time to re-order.
• Remote diagnostics and technical support : experienced technical professionals analyze your mailing machine's error logs, diagnose your mailing machine before an on-site service visit and your system software can be updated remotely, reducing service delays.
• Slogan download :order a new slogan and get it downloaded via Online Services server directly to your Mailing System.
Your Mailing System connects to Online Services server via the same network connection you use to add postage to your meter.
All connections are secure, and data is maintained under strict privacy policies.
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9.2
OLS Call Types
9
Automatic calls
To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a network connection so that it can link to the
Online Server automatically whenever required.
For the usage of some services, some automatic calls are scheduled to upload corresponding data.
For the Reports service, the Mailing System automatically connects at the end of each month to upload accounting and postal category statistics.
For the eConfirmation service, your Mailing System automatically connects at night if you have processed transactions with an eConfirmation service that day.
For the Ink Management service, the Mailing System automatically connects when it’s time to re-order ink supplies.
It is strongly recommended that you leave the Mailing System turned on, in sleep mode, and connected to a network during the night, to allow the connection to the Online Server to occur automatically.
How to Call Online Services Manually
Manual calls allow you to connect to the Online Server in order to retrieve new information (update postal rates, slogan or messages) or to enable features and options
(weigh platform capacity, number of accounts, etc.).
You will be instructed to use this function when rates change if you do not have a rate protection agreement.
You can trigger a call to the Online Services server from the user menu as well as from the supervisor menu.
To trigger a generic call (as a User):
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1.
As a user:
Press and select the path: Online Services Generic Call
The Mailing System connects to the server and downloads the available elements
(rates, slogans, etc.).
2.
Check your mailbox for messages: see
on page 216.
To trigger a generic call (as Supervisor):
1.
As supervisor (see
on page 180):
From the main menu, select the path: Online Services Generic Call
The Mailing System connects to the server and downloads the available elements
(rates, slogans, etc.).
9
2.
Check your mailbox for messages: see
on page 216.
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How to Upload Report Data to the Online Services Server
An Upload Statistics call sends report data to the Online Services Server.
To upload report data:
1.
As a user
Press and select the path: Online Services Upload Statistics
9
2.
As supervisor (see
on page 180):
From the main menu, select the path: Online Services Upload Statistics
The call to the server is triggered.
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Synchronize Call
This type of call should only be done on a request from your Customer Service.
This call updates the automatic call schedule of the machine and the features/options.
To trigger a Synchronize call (as a User):
1.
From the home screen:
Press and select the path: Online Services Machine Synchronization
The Mailing System connects to the server and updates.
9
2.
Call is complete.
To trigger a Synchronize call (as Supervisor):
1.
As supervisor (see
on page 180):
From the main menu, select the path: Online Services Machine
Synchronization
The Mailing System connects to the server and updates.
2.
Call is complete.
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How to Save Customer Data
The Save Customer Data allows you to backup customer data (accounts, imprint memories, and so on) to the Online Services Server. It should only be performed on a request from by Customer Service.
To save customer data:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Online Services Save Customer Data
9
2.
Press [OK] to begin the procedure.
3.
Press [OK] when the process is complete.
The message "Backup Customer Data Server call successful" is displayed.
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9.3
OLS Connection Tests
Ping Server Diagnostic Test
Sends a message to a server (if connected) to check the line.
To ping the server (as a User):
1.
From the home screen:
Press and select the path: Online Services
2.
Select Ping Server from the list displayed on the screen.
3.
After a successful connection the display shows:
Press [OK] .
To ping the server (as a Supervisor):
1.
Or, as supervisor (see
on page 180):
From the main menu, select the path: Online Services
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2.
Select Ping Server from the list displayed on the screen.
3.
After a successful connection the display shows:
Press [OK] .
9
Test Server Diagnostic Test
Sends a message to a server to test the line.
To test the server (as a User):
1.
From the home screen:
Press and select the path: Online Services
2.
Select Test Server from the list displayed on the screen.
3.
After a successful connection the display shows:
Press [OK] .
To test the server (as a Supervisor):
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1.
Or, as supervisor (see
on page 180):
From the main menu, select the path: Online Services
2.
Select Test Server from the list displayed on the screen.
3.
After a successful connection the display shows:
Press [OK] .
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9.4
System Online Services
Ink Management Service
The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low.
An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.
For more information, please contact Customer Service.
9
Rate Protection
Rate Protection ensures that the latest postal rates are installed on your Mailing System.
When the Postal Service announce changes in their rate and fee schedule, the Online
Services server downloads the new rates into your Mailing System.
Your Mailing System automatically switches to the approved rates on the effective date of rate change.
For more information, please contact Customer Service.
Account level
It is possible to increase the number of accounts in your system.
To upgrade your system, please contact your Customer Service.
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9.5
eConfirmation Services
Service Overview
With E-Confirmation Services, your mailing machine can capture and process USPS
Delivery Confirmation , Signature Confirmation , and Certified Mail tracking label numbers.
After upload to the Online Server, simply log on your Online Services Web account to monitor all of your USPS Confirmation Service delivery tracking records at a glance, or in detail, in one convenient location.
In addition to online tracking, you can activate and receive e-mail status updates for your tracked parcels.
You will realize postage savings on your tracked parcels because the Postal Service provides a discount on its retail Delivery and Signature Confirmation fees when parcel tracking data is uploaded electronically to the Postal Server. The special rate is identified as eConfirmation on your Mailing System and in these instructions.
To be eligible for Postal Service discounts on Delivery
Confirmation and Signature Confirmation services, you must use e-identified tracking labels that are only available from
Customer Service. Any other label will cause an input error message. Your Mailing System cannot process confirmation service tracking labels obtained from a Post Office retail counter.
The 'e' in the upper left corner of the label expedites processing and indicates the discount to the letter carrier.
9
eDelivery Confirmation
You receive an email with the date and time of the delivery. The dates and times of any unsuccessful deliveries are also noted. eDelivery Confirmation is available with
First Class, Priority, or Package Service (including Parcel Post, Media Mail, etc.).
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eSignature Confirmation
You receive an email with the date and time of the delivery and the name of the person who signed for the parcel. You can obtain a copy of the proof-of-delivery signature via
FAX or email from the USPS. The dates and times of any unsuccessful deliveries are also noted. eSignature Confirmation is available with First Class, Priority, or Package
Service (including Parcel Post, Media Mail, etc.).
eCertified Mail
9
You receive an email with the date and time of the delivery. The recipient’s signature is obtained upon delivery and a record is maintained by the USPS. This service is typically used for letters rather than parcels.
In order to use the eConfirmation services, you must have a Weighing Platform connected to your Mailing System.
e-Confirmation Service Customer Profile
If you have purchased the E-Confirmation Edition with USPS tracking, on the Online
Services web page, you can activate and define your e-mail notifications, as well as enter and maintain e-mail addresses for the notifications.
The possible notifications are:
• Email Daily Report to the email address of the person who is to receive a daily summary status for the eConfirmation tracking records uploaded the previous day
• Email Notifications to the email address of the person who is to receive email notifications about the following events:
- When sent
- When delivered
- When not received (within N days).
The notification settings are initially set to OFF. They will need to be set up in order to activate the e-mail notification services.
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How e-Confirmation Service Works
You can track mail delivery through the Online Services server because the server is in constant communication with the USPS. The diagram below shows how tracking information flows from your mailroom, through the Online Services server and on to the USPS, and then back to you.
The Process in your Mailroom
1.
Apply a tracking label (supplied by your Customer Service) to your mail.
For information about ordering new labels, please contact your Customer Service.
2.
Select the appropriate rate and e-Confirmation service on your machine display.
3.
Apply the metered postage to your mail.
4.
Deposit your mail with the USPS (e-Confirmation does not require additional special paper work, as do retail mail confirmations).
5.
Upload your daily mailing information to the Online Services Server.
This function is performed everyday via an automatic call during the night.
6.
Receive USPS updates about your mail’s delivery status via emails from the Online
Services server. You can also check the status of your mail on the web by logging on to the Online Services Web page.
9
Getting e-Confirmation Status Data
Mailing status information is available in two ways:
• Via your Online Services web page
• Via emails sent by the Online Services server.
You can log on to your Online Services web page with a password 24 hours a day, 7 days a week.
Email notifications arrive when a change in your mail status occurs at USPS.
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Processing e-Confirmation Items Using your
WeighingPlatform
If you plan to use the eConfirmation service frequently, the use of a handheld scanner to scan the tracking labels is recommended. The handheld scanner option is compatible with the use of a weighing platform.
For information about the optional scanner, please contact your Customer Service representative.
How to Process eConfirmation Items using the WP
9
The weighing platform must be connected to your mailing machine. Using your weighing platform to send a package and request eConfirmation service is simple:
1.
Place the eConfirmation label on the package.
2.
Place your package on the WP.
(If needed, first remove all items from the WP and rezero your weighing platform: see
How to Zero the Weighing Platform
on page 194).
3.
Select the rate corresponding to the package to send (see
on page 135).
If the rate requires a zip code to be entered, a specific screen is displayed to capture the Zip code.
4.
Add an eConfirmation service.
5.
Enter or modify the Sender ID information on the SenderID screen. This sender ID will enable you to easily identify the package record in an email notification or on the tracking web site. The Sender ID can be up to 31 characters. This is an optional step.
6.
Validate the rate and return to the home screen.
7.
Insert item or tape in the machine.
When printing is done, an eConfirmation record is created (see
How to Display eConf Record List and Details
on page 173) below.
If printing is cancelled at this stage, the current PIC number cannot be re-used for another mail piece.
8.
Press to start.
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Leave the machine ON and connected at night to automatically upload the record to the USPS. You can also upload records manually (see
How to Upload Report Data to the Online Services
on page 162).
How to Display eConf Record List and Details
List of E-Confirmation records is accessible in the machine.
The E-Services Record List screen displays the eConfirmation records that have not yet been uploaded to the Online Services server. When eConfirmation records are uploaded, the eConfirmation record list is empty.
You can display and check information regarding an eConfirmation record:
• Record status (PIC Valid or PIC Deleted)
• Type of eConfirmation Service
• Tracking number (PIC)
• Destination ZIP code
• Sender ID information (optional)
• Date and time of the record.
To display the list and check a record:
1.
From the home screen:
9
Press and select the path: Online Services E-Services Record List
The record list is displayed.
2.
Select a record in the list and press Details for more details about that item.
The record details are displayed.
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9
How to Modify an eConf Record Status
You can modify an e-Confirmation in case you decide not to send an item processed with an eConfirmation Service. In this case you have to edit the corresponding record and change its status.
Record status:
• PIC Valid: corresponds to a valid mail with eConfirmation Service to track through
USPS.
• PIC Deleted: corresponds to a mail you don’t want to track anymore.
You will not receive any tracking information on records with status PIC Deleted.
To modify the status of an eConf record:
1.
As a user:
Press and select the path: Online Services Change E-conf records
The record list is displayed.
2.
Select a record in the list and press [OK].
3.
Change record status.
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4.
Press [OK].
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| Page 177 | Configuring your Mailing System | Jan-27-2023 01:28 |
10 Configuring your
Mailing System
This section describes the general settings you can apply to your Mailing System.
Settings Overview .................................................................179
Logging in / out as the Supervisor ....................................180
Display Settings ....................................................................182
How to Change the Display Language ..............................................................184
System Time-outs and Settings ........................................186
Setting Warnings ..................................................................190
How to Set the High-Value Warning Amount .................................................190
Weighing Settings ................................................................192
How to Change the Default Weighing Type ....................................................192
How to Activate/De-active the Automatic Weight Detection on the
How to activate / de-activate ePostage Mode ................................................200
Postage Imprint Default Settings .....................................202
Imprint Memories ..................................................................205
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Connection Settings .............................................................209
How to Set the Postal/Online Services Connection ........................................209
Date and Time .......................................................................211
How to Check the Machine Time and Date ......................................................211
How to Set the Automatic Date Advance Time ..............................................211
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10.1
Settings Overview
This section describes two types of settings that are available on your system:
• User settings , that only last as long as the user who applies them is logged in.
• Supervisor settings , sets the default or permanent settings of your Mailing System.
Other user settings are described in the corresponding sections:
on page 23,
Maintaining your Mailing System
on page 235, etc.
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10.2
Logging in / out as the Supervisor
10
User Settings
The user settings described in the sections below are:
• Setting the display language.
• Adjusting the screen contrast.
• Enabling/disabling key beeps and warning/error beeps.
How to Log in as Supervisor
You need to be logged in as supervisor to configure the Mailing System and perform functions such as managing accounts and access rights, generating certain reports, etc.
When you are logged in as supervisor, only the supervisor menu is available. Printing postage is not possible while logged-in as supervisor.
To log in as Supervisor when you are already logged in as a user:
1.
As a user:
Press and select the path: Supervisor
The Login screen is displayed.
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2.
Type the supervisor PIN code and press [OK] .
The supervisor Main menu is displayed.
You can log in as supervisor by directly typing the supervisor
PIN code, in place of a regular user PIN code, on Mailing Systems that ask for a PIN code at start-up.
How to Exit the Supervisor Mode
Follow the step below to exit the supervisor mode. You must exit the supervisor Mode before you can begin to print postage.
To exit the supervisor mode, you have to be in the main menu.
10
To exit the supervisor mode:
1.
As supervisor:
Press .
The system will go into 'Sleep' mode and supervisor is logged out.
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10.3
Display Settings
You can adjust the contrast of the display for bright or dark working environments.
How to Adjust the Display Contrast
To adjust the display contrast:
1.
As a user:
Press and select the path: User Preferences Contrast
10
2.
Use the immediately.
or to increase or decrease the contrast. The screen updates
3.
Press [OK] to exit.
This is a user setting that only lasts as long as you are logged in.
To set the default contrast:
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1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Default User
Preferences Contrast
2.
Use the or button to increase or decrease the contrast. The screen updates to the new setting.
3.
Press [OK] to validate.
Do not press [OK] if the screen contrast is completely light or dark. Readjust the contrast so the screen is visible, then press
[OK] .
10
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How to Change the Display Language
To change the current display language:
1.
As a user:
Press and select the path: User Preferences Language
10
2.
Select the language you want to use.
3.
Press [OK] to validate.
This user setting lasts as long as you are logged in.
The standby mode will delete this setting.
To change the user language by default:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Default User
Preferences Language
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2.
Select the default language.
3.
Press [OK] to validate.
This setting will not be affected by the standby mode.
10
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10.4
System Time-outs and Settings
System settings include:
• Sleep timeout
• Soft Off timeout
How to Change the 'Sleep timeout'
Sleep Timeout: Period of inactivity after which the system automatically switches to 'Sleep' mode (see
on page 20).
10
To change the 'Sleep timeout':
1.
As a user:
Press
Timeout and select the path: Job Settings Timeout Settings Sleep
The Sleep Timeout screen is displayed.
2.
Enter the value of the 'Sleep timeout'.
Use the key [C] to clear the old setting and then enter a new value.
3.
Press [OK] to validate.
To change the 'Sleep timeout' by default:
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1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Timeout
Settings Sleep Timeout
The Sleep Timeout screen is displayed.
2.
Enter the value of the 'Sleep timeout'.
Use the key [C] to clear the old setting and then enter a new value.
3.
Press [OK] to validate.
How to Change the 'Soft Off Timeout'
Soft Off Timeout: Period of inactivity after which the system automatically turns to 'Soft off' mode (see
on page 20).
10
To change the 'Soft Off Timeout':
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1.
As a user:
Press
Off Timeout and select the path: Job Settings Timeout Settings Soft
The Soft Off Timeout screen is displayed.
2.
Enter the new value of the 'Soft off time-out'.
Use the [ C ] key to clear old settings then enter a new value.
10
3.
Press [OK] to validate.
To change the 'Soft Off Timeout' by default:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Timeout Settings
Soft Off Timeout
The Soft Off Timeout screen is displayed.
2.
Enter the new value of the 'Soft off time-out'.
Use the [ C ] key to clear old settings then enter a new value.
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3.
Press [OK] to validate.
189
10
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10.5
Setting Warnings
How to Set the High-Value Warning Amount
A High Value Warning message warns the user the postage amount that they have entered is higher than a preset value.
This high-amount warning prevents the user from accidentally printing high postage amounts. Example: $4.80 instead of $0.48.
To set a high-value warning amount:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings System Settings
High Value Amount Entry
2.
Enter the high-value warning amount or press [C] and enter 0 to disable the warning function.
3.
Press [OK] to validate.
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How to Set the Low-Funds Threshold
A Low Funds Threshold warning warns the user that the funds remaining in the PSD (Meter) are getting low. More funds should be loaded. The Low Funds Value Warning can be set to any dollar amount.
To set a low-funds threshold:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Funds Settings
2.
Select Low funds threshold .
3.
Enter the low-funds warning amount or press [C] .
If you enter 0, a message is displayed "Zero amount not allowed."
4.
Press [OK] to validate.
191
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10.6
Weighing Settings
10
The weighing settings include:
• Setting a default weighing type used for mailing
• Activating / De-activating the WP Automatic Selection functionality
• Zeroing the weighing platform
• Setting the GEO code that corresponds to the geographical location of the Mailing
System
• Activating / De-activating the ePostage
How to Change the Default Weighing Type
This setting defines both the weighing device and the weighing type that are selected by default when a user starts the mailing process (see
on page 70).
To change the default weighing type:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings System Settings
Default weighing type
2.
Select a default weighing type in the list.
3.
Press [OK] to validate.
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How to Activate/De-active the Automatic Weight Detection on the WP
This functionality shall be implemented for improving the user productivity and the ease of use of the mailing system. The user is able to change the weighing type to the
WP standard weighing by putting a mail piece onto the WP. The WP standard weighing is automatically selected when a weight increase is detected on the WP. A weight removal from the WP do not trigger the Weighing Platform Automatic Selection.
A warning message can be displayed to the operator to confirm that the WP will be automatically selected.
To activate the automatic weight detection on the WP:
1.
Log in as the Supervisor (see
on page 180), then:
From the main menu, select the path: Default User Settings System Settings
Auto Weight Detection
10
2.
Select Auto Weight Detection to activate the function.
3.
Press [OK] to validate.
To de-activate the automatic weight detection on the WP:
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1.
Log in as the Supervisor (see
on page 180), then:
From the main menu, select the path: Default User Settings System Settings
Auto Weight Detection
2.
Select No Auto Weight Detection to de-activate the function.
10 3.
Press [OK] to validate.
How to Zero the Weighing Platform
The mailing system should display 0.00 weight when there is nothing on the weighing platform (scale). If the display does not show zero weight then the weighing platform (scale) should be zeroed.
To zero the Weighing Platform as a user:
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1.
From the home screen:
Press and select the path: Job Settings Zero Weighing Platform
To zero the Weighing Platform quickly, press and hold the button for approximately two seconds.
2.
The display prompts:.
10
3.
Remove all items from the Weighing Platform.
4.
Press [OK] .
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5.
Press [OK] .
GEO Code
The Weighing Platform provide mail piece weights that have to be corrected according to the geographical location of the mailing system, as weights can change with the altitude and latitude. The correcting Geodesic Code (GEO Code) is done automatically with Online Services or manually.
10
How to Change the GEO Code
To change the GEO code manually, follow the steps below.
Changing the GEO code modifies the weight values the Mailing
System calculates. Make sure you enter the correct GEO Code to ensure your weights bare accurate.
To change the GEO code:
1.
As supervisor (see
on page 180):
From the main menu, select the path: System settings Geocode
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2.
See the map and table on the next pages to get the 5 digit GEO code from your location altitude and latitude, and enter the 5 digit using the keypad.
3.
Press [OK] to validate.
10
197
10
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Geodesic map
198
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Geodesic codes
199
10
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ePostage
When the ePostage Mode is activated, the weight value is communicated by the Mailing
System to NeoShip.
The function ePostage Mode can be activated/de-activated by the supervisor.
How to activate / de-activate ePostage Mode
To activate/de-activate 'ePostage Mode':
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings System Settings ePostage Mode
10
The ePostage Mode screen is displayed.
2.
Select Activated to start active ePostage mode or Deactivated to deactivate this mode.
3.
Click [OK] to validate your selection.
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How to set the ePostage connection
To set the ePostage connection:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Network Advanced
Settings ePostage Link
The ePostage Advanced Settings screen is displayed.
2.
Enter PC IP address.
3.
Enter PC Port number.
4.
Press [OK] to validate.
10
201
| Page 202 | Jan-27-2023 01:28 |
10.7
Postage Imprint Default Settings
The settings of the postage imprint 'by default' include:
• Stamp default settings : sets the default rate, text and slogan for mailing operations.
• Automatic Date Advance : enables early date change to continue printing postage with the new date after post office closing hours.
Stamp Default Settings
You can set default parameters for the stamp elements that follow:
• Rate
• Text
• Slogan
You can create up to nine custom text messages.
On list screens, a mark indicates the default parameter.
10
How to Change the Default Rate
To change the default rate:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Default Imprint
Parameters Default Rate
2.
Select the default rate using the rate wizard.
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3.
Press [OK] to validate.
See also
•
on page 233.
How to Change the Default Text
To change the default text:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Default Imprint
Parameters Set Default Text
10
2.
Select the Default text from the list.
3.
Press [OK] to validate.
See also
•
on page 221.
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How to Change the Default Slogan
To change the default Slogan:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Default Imprint
Parameters Default Slogan Selection
10
2.
Select the default slogan from the list, or None for no slogan.
3.
Press [OK] to validate.
See also
•
on page 227.
You can order custom Slogan. Please contact your Customer
Service.
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10.8
Imprint Memories
The Imprint Memories are presets for your stamp types.
You can quickly recall a saved setting to simplify operation and save time (see
on page 208).
You can create, edit/modify or delete an Imprint Memory.
Each Imprint Memory is identified by a name and a number.
The system displays on the home screen the number of the current Imprint Memory.
How to Create an Imprint Memory
• Standard Imprint Memory: Text, Slogan, Weight (option),
Date Mode, Rate, Account Number (if any).
To create an imprint memory:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Predefined imprint management
The current list of imprint memories is displayed in the Imprint memories screen.
10
2.
Select a line named None in the list.
3.
Press [OK] to create a new imprint memory.
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4.
Enter the name of the new imprint memory, then press [OK] .
5.
Enter the preferences, press [OK] to validate and display the next list of parameters, if any.
6.
Repeat the previous step until the system displays the name of the new imprint memory in the list.
7.
You can modify any preference by using the Edit/Del function (see
on page 206).
How to Edit / Modify an Imprint Memory
10
To edit or modify an imprint memory:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Predefined Imprint Management
2.
Select an imprint memory from the list displayed on the screen.
3.
Press [OK] to validate.
4.
Select the menu path Edit
The Imprint memory modification screen is displayed.
5.
Use the arrows to select the preferences, then press [OK] to modify the parameters.
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6.
Press to exit.
How to Delete an Imprint Memory
To delete an imprint memory:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Predefined Imprint Management
2.
Select an imprint memory from the list of saved imprint memories.
3.
Press [OK] to validate.
4.
Select the menu path Delete.
10
5.
Press [OK] to confirm to delete the imprint memory.
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| Page 208 | Jan-27-2023 01:28 |
10
How to Use an Imprint Memory
Imprint Memories allow you to create a preset memory that can include the rate, custom text, slogan and date mode for the Type of stamp you would like to use.
In account-activated configurations, Imprint Memories allow you assign postage costs to pre-selected accounts .
If your mail requires different settings, then the imprint memories are the solution: all your settings are stored in a single memory.
Just press the imprint memory key instead of multiple keystrokes to select all the required elements.
To prepare imprint memories as supervisor, see
on page 205.
To use an imprint memory:
1.
Either:
Press or Press and select the path: Imprint Memories
The imprint memories list is displayed.
2.
Select an imprint memory in the list.
3.
Press [OK] to validate your selection.
The imprint memory zone ( Mem ) of the home screen displays the current imprint memory number.
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| Page 209 | | Jan-27-2023 01:28 |
10.9
Connection Settings
How to Set the Postal/Online Services Connection
To add funds or access Online Services, the Mailing System can access the Internet through a high speed LAN (Local Area
Network).
LAN settings can only be performed if the machine was actually connected to the LAN at power-up.
To set the postal/Online Services connection:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Communication Settings Type of connection
10
The Server Access screen is displayed.
If you did not have the LAN plugged into the system, you will get a warning message.
Please follow the message: check your communication cable or device and press OK.
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2.
Select Internet (LAN) and press [OK] .
See also
• To physically connect the LAN to the base, see
on page 18.
How to Set LAN Parameters
LAN settings can only be performed if the machine was actually connected to the LAN at power-up.
10
To set the parameters of the LAN:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Communication Settings Internet (LAN)
Settings
The DHCP configuration is displayed.
2.
Select Auto to automatically configure the LAN (recommended).
Otherwise, select Manual to set parameters manually.
3.
Press [OK] four times for a standard LAN configuration.
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10.10
Date and Time
How to Check the Machine Time and Date
To check the current time and date:
1.
As supervisor (see
on page 180):
From the main menu, select the path: System Settings Date and Time
Daylight Savings Time Transitions
Your Mailing System normally auto-adjusts to Daylight Savings Time. However, if it is necessary to resynchronize the time with the server, you can perform a
on page 98.
10
How to Set the Automatic Date Advance Time
The Automatic Date Advance function automatically changes the date printed on mail pieces at a preset time to the next 'working day' date.
Example: You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days. From Friday 17:00 hours to Sunday 23:59, the system will print Monday's date on the envelopes, after a confirmation message to the user.
To set the auto date advance time and days:
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1.
As supervisor (see
on page 180):
From the main menu, select the path: Default User Settings Default Imprint
Parameters Automatic Date Advance
The Auto date advance screen is displayed.
2.
Press [OK] .
3.
Select ON and press [OK] to enable the Auto Date Advance function.
10
4.
Select Set Hours , enter the Automatic Date Advance time (00:00 hours is not allowed) and press [OK].
5.
Select Set working days , following by the day number on the keypad to select/deselect each day, and then press [OK] .
6.
Press to exit.
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| Page 213 | Options and Updates | Jan-27-2023 01:28 |
11 Options and Updates
This section describes how you can upgrade your system by adding optional functions and elements of stamp such as latest postal rates, additional texts or slogans.
Overview .................................................................................215
How to Access the Options and Updates Menu .............................................215
Using the Mailbox .................................................................216
Managing Options ................................................................219
Managing Text Messages ...................................................221
How to Add (or Cancel) a Text on the Stamp ..................................................221
How to Display the List of Text Messages ........................................................223
Managing Slogans ................................................................227
How to Add or Cancel a Slogan on the Stamp ................................................227
Managing Postal Rates .......................................................233
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| Page 215 | | Jan-27-2023 01:28 |
11.1
Overview
You can update your Mailing System by:
• Adding new options, such as increasing the maximum number of accounts
• Adding enhanced online postal expense management or USPS E-services.
• Update postal Rates
• Creating additional Texts for the stamp
• Downloading custom Slogans
To update your Mailing System's operating system, see
on page 157.
How to Access the Options and Updates Menu
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates
The Options and Updates menu is displayed.
11
215
| Page 216 | Jan-27-2023 01:28 |
11
11.2
Using the Mailbox
The mailbox allows you to receive messages from the Mailing System or from customer service via the server.
On the home screen, an icon indicates that the mailbox contains unread messages.
The Mailbox list screen indicates unread messages and allows you to delete read messages.
How to Read Messages
The mailbox allows you to receive messages from the mailing system or from customer service via the server.
To read Messages (as a User):
1.
As a user:
Press and select the path: Mailbox
The Mailbox screen is displayed.
2.
Select the message to read and press [OK] .
3.
Select Open to read the message.
To read Messages (as Supervisor):
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| Page 217 | Jan-27-2023 01:28 |
1.
As supervisor (see
on page 180):
From the main menu, select the path: Mailbox
The Mailbox screen is displayed.
2.
Select the message to read and press [OK] .
3.
Select Delete message to erase the message after you have read it.
How to Delete Messages
The mailbox allows you to receive messages from the mailing system or from customer service via the server.
To read Messages (as a User):
1.
As a user:
11
Press and select the path: Mailbox
The Mailbox screen is displayed.
2.
Select the message to be deleted and press [OK] .
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3.
Select Delete to erase the message.
To read Messages (as Supervisor):
1.
As supervisor (see
on page 180):
From the main menu, select the path: Mailbox
The Mailbox screen is displayed.
11 2.
Select the message to be deleted and press [OK] .
3.
Select Delete message to erase the message.
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11.3
Managing Options
How to Display the Options
The option list includes the options actually loaded into your Mailing System and indicates the options that are activated.
You can also display details for each option.
For more information about the options you can add to your
Mailing System, please contact customer service.
To display the option list:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Option List
The Options list screen is displayed.
11
2.
To display the details of an option, select the option and press [OK] .
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How to Load New Options
You can activate new options by connecting the Mailing System to Online Services server. New available options are automatically downloaded into your Mailing System and activated.
Contact customer service to have new options ready for downloading on the Online Services server.
To activate an option that is ready for downloading on the Online Services server:
1.
Check that your Mailing System is connected to a network (see
on page 18) and that the connection is properly configured (see
on page 209).
11 2.
Select Check for updates . It will trigger a call to the Online Services server.
3.
After the call, you can display installed options. See
on page 219.
220
| Page 221 | | Jan-27-2023 01:28 |
11.4
Managing Text Messages
How to Add (or Cancel) a Text on the Stamp
To add a text to the stamp, or to cancel the text:
11
221
| Page 222 | Jan-27-2023 01:28 |
1.
From the home screen:
Press and select: Customize Stamp
2.
Select Text .
The Text list screen is displayed.
3.
Select the desired text in the list or select None for printing no text.
The Text list screen is displayed.
11
The icon indicates the current selection.
4.
Press [OK] to validate your selection.
The Customize stamp screen is displayed with updated parameters (home screen: press ).
See also
•
on page 221.
222
| Page 223 | Jan-27-2023 01:28 |
How to Display the List of Text Messages
The list of text displays the messages you have created and indicates with a check mark the default text, if any.
To display the list of text:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Text Settings
The list of available text messages is displayed.
11
How to Add a New Text Message
To add a new message:
223
| Page 224 | Jan-27-2023 01:28 |
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Text Settings
The list of text is displayed in the Text management screen.
11
2.
Select Create new text .
3.
Enter your text (max. 4 lines, 18 characters per line).
For more information on how you can type different characters, see
on page 15.
The lower case letter cannot be entered in the free text.
4.
Press [OK] to validate.
5.
Enter the name to be displayed on the menu for users, then press [OK] .
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| Page 225 | Jan-27-2023 01:28 |
How to Modify a Text Message
To modify a text:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Text Settings
The list of text is displayed in the Text management screen.
2.
Select a message and press [OK] .
The Text Settings screen is displayed.
3.
Select Modify text .
4.
You can change the text message and press [OK] to display the next screen (Use
[C] key to clear characters).
5.
You can change the text name and press [OK] to validate.
The system updates the message.
225
11
| Page 226 | Jan-27-2023 01:28 |
How to Delete a Text Message
To delete text:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Text Settings
The list of text is displayed in the Text management screen.
11
2.
Select a message and press [OK] .
The Text Settings screen is displayed.
3.
Select Delete text .
4.
Press [OK] to confirm deletion.
The system updates the message list.
226
| Page 227 | | Jan-27-2023 01:28 |
11.5
Managing Slogans
The Slogans are graphical images you can add on the left hand side of the stamp printed on mail pieces.
You can:
• Display the list of slogans
Rename or delete slogans from the list
• Download new slogans.
The available slogans are automatically downloaded into your
Mailing System by connecting the Mailing System to the Online
Services server.
How to Add or Cancel a Slogan on the Stamp
11
To add a slogan to the stamp or cancel the slogan:
227
| Page 228 | Jan-27-2023 01:28 |
1.
From the home screen:
Press and select: Customize Stamp
2.
Select Ad slogan .
The Slogan list screen is displayed.
3.
Select the slogan in the list or select None for printing no slogan.
11
4.
Press [OK] to validate your selection.
The Customize Stamp screen is displayed with updated parameters (home screen: press ).
See also
•
on page 227
228
| Page 229 | Jan-27-2023 01:28 |
How to Display the List of Slogans
The list of slogans includes the slogans that are installed in the Mailing System and indicates with a check mark the active slogan.
To display the list of slogans:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Option and Updates Update Ad Slogans
The list of Slogans is displayed in the Slogan management screen.
11
How to Modify a Slogan
To modify a slogan:
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| Page 230 | Jan-27-2023 01:28 |
1.
As supervisor (see
on page 180):
From the main menu, select the path: Option and Updates Update Ad Slogans
The list of Slogans is displayed in the Slogan management screen.
2.
Select the slogan and press [OK] .
11
3.
Select Edit .
4.
Change the slogan name using the keypad and press [OK] .
The system updates the slogan list.
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| Page 231 | Jan-27-2023 01:28 |
How to Delete a Slogan
To delete a slogan:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Option and Updates Update Ad Slogans
The list of Slogans is displayed in the Slogan management screen.
11
2.
Select the slogan and press [OK] .
3.
Select Delete .
The system asks for a confirmation.
4.
Press [OK] to confirm deletion.
The system updates the slogan list.
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| Page 232 | Jan-27-2023 01:28 |
How to Download New Slogans
To download new slogans:
1.
From the home screen:
From the main menu, select the path: Option and Updates Update Ad Slogans
The list of Slogans is displayed in the Slogan management screen.
11
2.
Select Check for updates and press [OK] .
The Mailing System connects to the Online Services server and downloads available slogans.
232
| Page 233 | | Jan-27-2023 01:28 |
11.6
Managing Postal Rates
Your Mailing System uses rate tables to calculate postage amounts.
You can:
• Display the list of rate tables and see which table the system is currently using
• Download new postal rate tables
New rate tables are automatically downloaded into your
Mailing System by connecting the Mailing System to the Online
Services server as a user.
How to Check your Rate Updates
The rate tables display all available rate tables that are currently installed in your mailing system and indicates with a check mark the active rate table.
Rate tables will automatically become active on their effective date. For each rate table, rate details (part number, expiration date, rate option) can be displayed.
To display the list of rate tables:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Rate management
11
The list of rate tables is displayed in the Rate management screen. The tables are identified by the effective date of the rate.
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| Page 234 | Jan-27-2023 01:28 |
How to Download New Postal Rates
To download new rates:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Options and Updates Rate management
The list of rate tables is displayed in the Rate management screen. The tables are identified by the effective date of the rate.
11
2.
Select Check for updates .
The mailing system connects to the Online Services server and downloads available rates.
234
| Page 235 | Maintenance | Jan-27-2023 01:28 |
12 Maintenance
Ink Cartridge ..........................................................................237
How to Display Ink Level and Cartridge Data .................................................240
How to Clean the Print Heads Automatically ..................................................253
How to Clean the Printing Head Manually ........................................................243
Service Processes ..................................................................246
235
| Page 237 | | Jan-27-2023 01:28 |
12.1
Ink Cartridge
About the Ink Cartridge
The ink cartridge for printing is located in the Mailing System and contains fluorescent red ink that has been tested and approved by the postal service.
The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality. The system performs cleaning automatically or on your request. You can also clean the heads manually if the automatic cleaning is not sufficient.
The ink cartridge also contains two print heads that have to be aligned.
If you observe poor print quality (streaked, too light, blurred, etc.), see
on page 253.
How to Change the Ink Cartridge
Power supply must be plugged in to move the ink cartridge to the 'replacement' position.
To change the Ink cartridge logged as User:
12
237
| Page 238 | Jan-27-2023 01:28 |
1.
As a user:
Press and select the path: Ink Cartridge Cartridge Replacement
To change the Ink cartridge logged as Supervisor:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Ink Cartridge Cartridge replacement
12
The cartridge moves to the 'replacement' position, and the following message is displayed:
2.
Open the cover, by pulling it towards you from the top left.
238
| Page 239 | Jan-27-2023 01:28 |
3.
Pull on the left side of the blue lever, to unlock the cartridge.
4.
Pull the cartridge towards you to disengage it.
5.
Remove the protective strips from the new ink cartridge.
6.
Insert the new ink cartridge, and then push it forward until it stops.
7.
Put the blue lever back into place.
12
8.
Close the cover.
9.
Press [OK] to validate.
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| Page 240 | Jan-27-2023 01:28 |
How to Display Ink Level and Cartridge Data
Ink Cartridge Data includes information such as consumption and date installed.
12
To display the ink cartridge data (as a User):
1.
As a user:
Press and select the path: Ink Cartridge Ink Cartridge information
The Ink information screen is displayed.
To display the ink cartridge data (as Supervisor):
240
| Page 241 | Jan-27-2023 01:28 |
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Ink Cartridge Ink
Cartridge information
The Ink information screen is displayed.
How to Clean the Print Heads Automatically
Each ink cartridge contains two print heads. If after cleaning the print heads, you still observe poor print quality (streaked, too light, blurred, etc.) or the system indicates the ink cartridge is out of ink ... It is time to replace the ink cartridge.
12
To clean the print heads automatically (as a User):
241
| Page 242 | Jan-27-2023 01:28 |
1.
As a user:
Press and select the path: Ink Cartridge Cleaning Process
The cleaning starts automatically.
To clean the print heads automatically (as Supervisor):
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Ink Cartridge Cleaning
Process
12
The cleaning starts automatically.
242
| Page 243 | Jan-27-2023 01:28 |
How to Clean the Printing Head Manually
If automatic cleaning is not sufficient, you can clean the printing head manually.
To clean the printing head manually:
1.
Open the cover.
2.
Remove the ink cartridge (See
How to Change the Ink Cartridge
on page 237).
12
3.
Clean the head with a soft damp cloth.
4.
Put the cartridge back in place.
5.
Close the cover.
243
| Page 244 | Jan-27-2023 01:28 |
How to Align the Print Heads
After installing a new ink cartridge you should verify that the ink cartridge print heads are aligned.
12
To align the print heads:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Ink Cartridge Set cartridge alignment
244
| Page 245 | Jan-27-2023 01:28 |
2.
Put a piece of paper in the mail transport.
The system prints a test pattern.
The Set Cartridge alignment screen is displayed.
3.
Check the printed pattern and use the up/down keys to select the letter that corresponds to the straightest and complete vertical line.
4.
Press [OK] to validate.
5.
Repeat the previous step until lines F are aligned.
6.
Press to exit.
Ink Management Service
The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low.
An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.
12
For more information, please contact Customer Service.
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| Page 246 | Jan-27-2023 01:28 |
12.2
Service Processes
How to Run the Registration Update
The Update Registration process is only to be completed at a request from Customer Service.
• This procedure is used if you have changed your address.
• Contact your Customer Service to change your information then you will be instructed to perform the update registration procedure.
To run the registration update:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Processes
A confirmation message is displayed.
12
2.
Press [OK] .
3.
Select Update registration.
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| Page 247 | Jan-27-2023 01:28 |
4.
Press [OK] to begin the procedure.
5.
Press [OK] to start the update registration transaction.
The message "Transaction successful" is displayed.
6.
Press [OK] .
A message for entering the geodesic code. Please refer to User Guide for allowed values.
12
7.
Press [OK] .
8.
Enter the Geocode.
9.
Press [OK] .
The update registration procedure is finished.
247
| Page 248 | Jan-27-2023 01:28 |
10.
Press [Finish] to return to menu.
11.
Press the Sleep/Wake button to exit.
How to Remove the Base (Meter)
Remove the Base:
• Removes the PSD from service.
• Prepares the base for removal by saving data on USB key.
To remove the meter:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Processes Disable Base
12
The Remove Base screen is displayed.
2.
Insert a USB key and press [OK] or press Next step to save your data on Online services.
248
| Page 249 | Jan-27-2023 01:28 |
3.
Press [OK] when the process is complete.
The message "Transaction successful" is displayed.
How to Withdraw the PSD (Meter)
The Withdraw PSD process is only to be completed at the request of Customer Service.
• Removes the PSD from service.
• Requires a password from Customer Services to perform.
To withdraw the meter:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Processes Withdraw
12
The Withdraw meter screen is displayed.
2.
Type the withdrawal PIN code using the keyboard and press [OK] .
3.
Press [OK] or the [Sleep/Wake] button (
Soft-off mode.
) to turn the system to Sleep or
4.
ONLY at that stage , disconnect the system power cord from the power socket.
249
| Page 250 | Jan-27-2023 01:28 |
5.
Open the cover of the base, then the cover of the meter. Pull the meter towards the front of the base to disengage it from the base connector.
6.
Remove the meter from the Mailing System base.
12
250
| Page 251 | Troubleshooting | Jan-27-2023 01:28 |
13 Troubleshooting
This section helps you solve problems you may encounter while using your Mailing
System.
Machine Issues .......................................................................253
How to Clean the Print Heads Automatically ..................................................253
Diagnostics .............................................................................256
System Data ...........................................................................258
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13.1
Machine Issues
How to Clean the Print Heads Automatically
Each ink cartridge contains two print heads. If after cleaning the print heads, you still observe poor print quality (streaked, too light, blurred, etc.) or the system indicates the ink cartridge is out of ink ... It is time to replace the ink cartridge.
To clean the print heads automatically (as a User):
1.
As a user:
Press and select the path: Ink Cartridge Cleaning Process
13
The cleaning starts automatically.
To clean the print heads automatically (as Supervisor):
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1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Ink Cartridge Cleaning
Process
The cleaning starts automatically.
13
The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct the problem.
You have to check the weighing device as follows.
Possible causes
There are vibrations or air drafts in the weighing area.
Actions
Use a solid and steady table:
• Away from any door
• Away from any fan.
Clear the weighing zone and re-zero the Weighing
Platform (see
on page 192).
Something is touching or laying on the Weighing Platform.
The Weighing Platform zero is not correct.
See the weighing platform zeroing procedures in
on page 192.
You have placed a package on the platform that is too heavy for the rate selected.
1.
Press [OK] to clear the error message.
2.
Press the [Rate] key and select a rate class that can accommodate the weight of the package. (Example: select Priority if the rate you had been using was First Class).
3.
Press lightly on the Weigh Platform to establish the weight and postage with the new rate.
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Weight of the items on WP exceeds the max capacity defined in Weighing Platform (you have placed a package on the platform that is too heavy for your Weigh platform).
1.
Remove the package and if possible, weigh it on another scale.
2.
Use Manual Weight Entry mode to enter the weight and determine the postage.
To avoid weighing errors, make sure the weighing platform is clear when starting the system.
PSD Locked IX Series Mailing Systems
Event-ID
Short description
Long description
Recovery
PSD Locked. The date limit to call server has been reached.
72 Hour Time limit reached
72 hour time limit for server communication reached
Re-connect your mailing system to your network and perform a postal inspection to clear the PSD Locked message.
Condition R_D
Condition IPSS
• The USPS requires your postage meter (PSD) to connect daily if postage is metered.
• We recommend leaving the IX mailing system connected to the network permanently.
• The IX mailing system will automatically connect to the postal server at night.
• If the IX mailing system does not connect in 72 hours it will be deactivated.
• If your system is deactivated, please perform a Postal Inspection call to unlock the system.
Postal Inspection Instructions
on page 98
13
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13.2
Diagnostics
Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur during the life of your Mailing System.
The system performs tests automatically to diagnose the problem and generate corresponding reports.
The System Data gives data about the status of the system and the events or errors that have occurred.
13
Diagnostics
4
5
6
7
8
9
As Supervisor, you can gain access to all the diagnostic data listed below:
No.
1
2
3
Diagnostic
Ping Server
Comments
Sends a message to a server (if connected) to check the line.
Sensors Status
Display
Keypad
USB ports
Reports the status ([0] or [1]) of the sensors below:
• Mail Inserted
The screen displays, successively, a black bar without text, then a text.
Displays “Key ok” if the test is correct
Checks the two USB ports (need USB keys).
Serial Connectors
Ping Tool
Checks the serial port.
Checks LAN address.
IP Configuration Checker Checks LAN connection.
IP Config Displays current parameters related to IP
Configuration
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How to Access Diagnostic Data
To gain access to a diagnostic data:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance Diagnostics
2.
The system requires you press [OK] to start the diagnostic tests, then displays the list of the tests.
3.
Select a test from the list displayed on the screen.
13
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13.3
System Data
How to Display Software Data
The Software Data contains the following information: PSD#, Loader, OS, PACK, XNDF
DATA DELTA, language, variant.
To display Software Data:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance System Info Software
Information
13
2.
The system software data appears on the screen.
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How to Display Hardware Data
The Hardware Data contains the following information: P/N of the base and the PSD.
To display hardware data:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance System Info Hardware
Information
2.
The system hardware data appears on the screen.
How to Display the Machine Counters
The display will show the data of the machine counters.
To display the data of the machine counters:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance System Info Counters
13
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2.
The system displays the data of the machine counters.
13
How to Display the Event Lists
The display show the list of the events occurred in the machine (Base errors, PSD events and Server connection history).
To display the event lists:
1.
As supervisor (see
on page 180):
From the main menu, select the path: Maintenance System info Event List
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2.
Select the Base events list or the PSD events list or Server connection history or
Status Management .
3.
Press [OK] to validate.
261
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| Page 262 | Jan-27-2023 01:28 |
4.
The system displays the selected list in a table with, for each error:
The Code of the event
The Date where appends the event
The Cycles count when the event occurred.
13
5.
Note the Code and refer to your customer service.
262
| Page 263 | Specifications | Jan-27-2023 01:28 |
14 Specifications
This sections contains the main specifications of your Mailing System.
Mail Specifications ................................................................265
Package Specifications .......................................................266
General Specifications .........................................................268
Operating Conditions ...........................................................269
System Specifications ..........................................................270
System Changes ....................................................................271
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14.1
Mail Specifications
Envelope Dimensions
Your Mailing System can handle the envelope & flap sizes as illustrated below (note: the illustration is not to scale).
Envelopes:
• Minimum Weight: 0.1 oz.
• Maximum Weight: 1 lb. 10.4 oz.
• Minimum Envelope Thickness: 0.008 inches.
• Maximum Envelope Thickness: 0.63 inches (1 envelope at a time, no sealing).
14
265
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14.2
Package Specifications
The mailing systems must upload to USPS the package measurements:
• Length: the value of the longest side of the package
• Width : the value of the shortest side of the package
• Height: the value of the thickness of the package
The measurements shall be provided in inches with an accuracy of 3 decimal places
(ie NN,NNN).
A package must meet the following dimensional criteria:
Minimum and maximum size
Label Dimensions
Length (inch)
Height (inch)
Width (inch)
MIN
6
3
0.25
MAX
27
17
17
14
The parcel 0.25 inch (or less) must be a minimum of 5 inches in length, 3.5 inches in height.
Width <= 0.25 inch
Length (inch)
Height (inch)
MIN
5
3,5
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No mail piece may measure more than 108 inches in length and girth combined, except
USPS Retail Ground, which may not measure more than 130 inches in length and girth combined.
max Length + Girth (inch)
All Parcels except
"USPS Retail Ground"
108
"USPS Retail Ground"
130
For parcels, the length is the distance of the longest dimension; the girth is the distance around the thickest part.
267
14
14
| Page 268 | Jan-27-2023 01:28 |
14.3
General Specifications
Dimensions
(Width x Length x Height)
• Base: 8.85" x 12.75" x 7.85"
Weight
• Base: 8 lb 5.8 oz
Power
• Frequency: 60 Hz
• Max. current rating (full configuration): 2.5 A
• Power supply: 120 V (+6% -10%) 3 wire grounded circuit (Up to standard
NFC15-100)
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14.4
Operating Conditions
Temperature and Relative Humidity
Your Mailing System should only be operated in the following conditions:
Temperature range
Relative humidity
Ambient temperature: 50°F - 104°F.
80% max. without condensation.
Weighing accuracy
To obtain the best weighing results, use a solid and steady table:
• Away from any doors
• Away from any fan
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269
14
| Page 270 | Jan-27-2023 01:28 |
14.5
System Specifications
Accounts
The number of accounts is set to 10 by default.
Weighing accuracy
To obtain the best weighing results, use a solid and steady table:
• Away from any doors
• Away from any fan
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14.6
System Changes
Major Changes
Function
Imprint memory management
Option 12/60
Manual amount entry
Correction mode
Test indicium
Post calls functions
No remote account system
Pas activation fractional
Description
This function is to memorize a specific task used regularly.
Option is available when
DHCP in Lan Configuration is on screen.
This function allows manual input of the indicium amount.
The use of this function is strictly delimited.
The Amount and Date
Correction functions allow the postage and date is set by the user.
Link
•
on page 205
•
on page 210
•
on page 57
•
•
on page 60
page 57 on
•
on page 90
This layout is dedicated to give an overview of the indicia appearance for the customer.
To fulfill IMI specifications, when customer prints an item a “tea timer” must be started.
The tea timer is a dedicated timer that is used to force a call to the postal server in the next
24h or/ and lock the franking machine in the 72h.
•
on page 160
This mailing system is not compatible with a remote account management software
(MAS or similar).
To be added later, no info so far.
14
271
| Index | Page 272 |
Index
A
B
Account 15, 26, 28, 63, 64, 79, 89,
107, 108, 109, 111, 112, 113, 114,
116, 122, 123, 125, 126, 127, 129,
130, 145, 152, 153, 159, 169, 208, 271
accounts 14, 16, 28, 63, 64, 79, 89,
107, 110, 111, 113, 114, 116, 122,
125, 126, 129, 130, 145, 152, 164,
Automatic Weight Detection 193
C
Base 154, 248, 254, 259, 260, 268
D
CAN 13, 20, 23, 30, 37, 41, 63, 64, 68,
70, 73, 75, 83, 87, 93, 95, 96, 102, 108,
111, 129, 130, 136, 138, 141, 159,
160, 169, 171, 172, 173, 174, 177,
180, 182, 193, 200, 202, 204, 205,
211, 213, 215, 219, 220, 227, 233,
E
Date 15, 29, 54, 60, 73, 83, 103, 104,
126, 127, 137, 146, 147, 151, 152,
153, 168, 169, 170, 173, 202, 211
eConfirmation 46, 159, 160, 169, 170,
I
F
G
Generate 125, 143, 145, 148, 256
K
Imprint 11, 15, 16, 30, 32, 75, 78, 79,
87, 89, 90, 202, 205, 208, 271
Ink Cartridge 6, 11, 168, 237, 240,
L
M
Label 45, 46, 104, 143, 147, 148, 153,
LAN 5, 8, 18, 19, 98, 209, 210, 256,
Manual weight entry 16, 52, 71
Memory 18, 19, 103, 125, 143, 145,
METER 11, 43, 98, 155, 248, 249, 255
| Index | Page 273 | Jan-27-2023 01:28 |
N
O
P
Online Services 136, 137, 157, 159,
162, 168, 171, 172, 209, 215, 220, 233
R
PIN code 26, 102, 107, 108, 109, 112
postage amount 8, 15, 29, 57, 66,
Power 3, 5, 6, 18, 20, 160, 186, 187,
PSD 8, 95, 98, 101, 191, 248, 249, 258
S
T
Slogan 15, 29, 73, 159, 160, 202, 204,
Stamp 29, 30, 32, 57, 60, 202, 215
Standard 29, 32, 70, 78, 87, 90, 205
Supervisor 160, 179, 180, 181, 241,
Text 15, 17, 29, 73, 75, 79, 85, 89,
Type of stamp 25, 29, 30, 32, 54, 73,
W
Z
Weighing platform 8, 11, 18, 26, 70,
A0146499/A - 30/01/2023
A0146499/A - 30/01/2023
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