LPGN Pro Virtual Office
USER GUIDE
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TABLE OF CONTENTS
How to Log in to your Virtual Office
How to Modify/Set up Auto-Delivery Orders
How to Change your Password to your Virtual Office
How to Check Recent Orders and Track Shipments
How to Enroll a New IBO
How to Access and Use your eWallet
How to Place an Order
How to Modify Settings for your Replicated Site
How to Submit a Renewal Fee Payment
How to Access your Archived Commissions
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HOW TO LOG IN TO YOUR VIRTUAL OFFICE
To access your Virtual Office, please follow the instructions below.
1. VISIT AND LOG IN
Visit the LPGN Virtual Office and log in.
https://mylifepharm.com/
2. GATEWAY PAGE TO
YOUR VIRTUAL OFFICE
From this gateway page, you can easily access the
Order, Enrollment, Commisions or Dashboard pages of your Virtual Office.
3. VIRTUAL OFFICE ORDER PAGE
Whether through networking, marketing efforts, or sharing
LPGN Products throughout your daily life, you will be placing orders for product in your Virtual Office.
4. VIRTUAL OFFICE
ENROLLMENT PAGE
As a result of your efforts sharing LPGN Products and the
Opportunity with those you know and meet, you will have new IBOs enroll to begin their own LPGN businesses.
5. VIRTUAL OFFICE
COMMISSIONS PAGE
From the options available on the My Commissions page, you can view your earned current and past commissions.
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6. VIRTUAL OFFICE DASHBOARD
Your Virtual Office Dashboard provides everything you need to run your LPGN Business right at your fingertips.
HOW TO SET UP AUTO-DELIVERY
To set up Auto-Delivery and receive LPGN products regularly every month, please follow the instructions below.
1. VISIT AND LOG IN
Visit the LPGN Virtual Office and log in.
https://mylifepharm.com/
2. MANAGE DELIVERY
Go to “My Business”>”Auto-Delivery” to view and manage your Auto-Delivery.
3. SELECT SHIPMENT DATE
For a new delivery, click on “Create Addtional Autoship” or to modify an existing delivery, select an order.
Select your shipment start date.
4. SELECT QUANTITY
Select the quantity you would like delivered monthly.
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO SET UP AUTO-DELIVERY
To set up Auto-Delivery and receive LPGN products regularly every month, please follow the instructions below.
5. PROVIDE SHIPPING ADDRESS
Provide your shipping address and click “Save Changes” to confirm your order.
6. ORDER CONFIRMATION
Your newly created Auto-Delivery order will appear in your
“Existing Auto-Delivery Orders” list.
7. MODIFY/DELETE EXISTING
AUTO-DELIVERY ORDER
To modify or delete any existing order, click on tool icon.
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO CHANGE YOUR LPGN VIRTUAL OFFICE PASSWORD
If you forgot your current password for your Virtual Office or if you’d like to select a new one, please follow the directions below.
1. VISIT AND CLICK
Visit the LPGN Virtual Office and click “Forgot your password.” https://mylifepharm.com/
2. ENTER
Enter your username or personal email address on file.
A new password will be sent to your personal email address.
3. LOG IN
Log in to the LPGN Virtual Office with the password provided.
4. RESET
To reset your password, go to “Settings” > “Account” >
“Password.” Enter current password, enter your new password, re-enter your new password and finally click “Save.”
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO CHECK AND TRACK SHIPMENTS
To check your recent orders or to track a shipment to find out the expected delivery date, please follow the instructions below.
1. VISIT AND LOG IN
Visit the LPGN Virtual Office and log in.
https://mylifepharm.com/
2. FIND ORDER
Go to “My Business”>”Order History” to view your order history. To view the order information/invoice, click on the appropriate invoice number.
3. COPY TRACKING
To track your shipment, view the information/invoice and copy the tracking number.
4. TRACK STATUS
Visit www.USPS.com
to track your shipments. Go to
“Manage your Mail” > ”Track,” then enter/paste the tracking number in the box and click “Find” to see your status.
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO ENROLL A NEW IBO
Whether through networking, marketing efforts, or sharing LPGN Products and the Opportunity throughout your daily life, you will have new IBOs enroll to begin their own LPGN businesses. This tutorial will walk your new team member through the seamless process of enrolling an IBO with LifePharm Global Network.
1. VISIT AND LOG IN
Visit the LPGN Virtual Office and log in.
https://mylifepharm.com/
2. INITIATING ENROLLMENT
There are several locations to initiate the enrollment process:
-- At the top of the page in the “My Business” dropdown menu
-- The “Enroll New IBO” button under “Quick Links”
-- The “Enroll New IBO” button located in the footer of your
Virtual Office homepage
3. SELECT COUNTRY
OF RESIDENCE
You will be redirected to the Enrollment page where you'll be prompted to select your primary country of residence.
4. SELECT ENROLLMENT PACK
The enrollment package options available are designed to fit the needs of all of our IBOs. From just a few bottles of product to large packages containing a combination of products, you have the opportunity to select the package that best fits your business needs.
5. ADD ADDITIONAL PRODUCTS
Before you finalize your enrollment order, you can add additional products or set up an Auto-Delivery order. Once you select your desired products and quantities, be sure to indicate if you'd like them included in your enrollment order or if you'd like to set it up as an Auto-Delivery order.
Once all selections have been made, click “Next.”
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6. PERSONAL INFORMATION
On the next page, you can enter all of your order details. Please note that each
IBO must have his/her own unique email address to process the enrollment.
When you enter your email address in the field marked “email,” the system will inform you of its availability. If the email address you entered is already in use by another IBO, you will need to enter an alternate email address.
HOW TO ENROLL A NEW IBO
Whether through networking, marketing efforts, or sharing LPGN Products and the Opportunity throughout your daily life, you will have new IBOs enroll to begin their own LPGN businesses. This tutorial will walk your new team member through the seamless process of enrolling an IBO with LifePharm Global Network.
7. ACCOUNT INFORMATION
After you enter your billing and shipping information, you will then need to select your account username. Be mindful when selecting your username and choose a name that is easy to spell and remember as it will be used for your branded email address and your Replicated Site URL. Most IBOs elect to use their name or their business name for their username. Once all selections have been made, review all Terms and Conditions documents, click on the corresponding box that indicates the documents have been reviewed, and then click “Next.”
8. REVIEW ENROLLMENT ORDER
The next page will contain a review of your enrollment order. From here you can verify shipping and billing, your enrollment product order, and your future
Auto-Delivery order. At this point, you can also add additional products to either
Auto-Delivery or to a One-Time Order. If you set up a future Auto-Delivery order, indicate the Auto-Delivery date at this time. It will be shipped on your selected date every month thereafter. Once you've made your selections, reviewed your order, and reviewed the Auto-Delivery notice, click “Submit.”
9. ENROLLMENT CONFIRMATION
The confirmation page will provide you with your IBO#, website address, email address, Virtual Office login, username and password. You can also view your enrollment order. Be sure to save this information as you will likely need to access it frequently as you begin to build your business.
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO ACCESS YOUR eWALLET
How to access your eWallet to view available balance, make a withdrawal, make a transfer to another IBO, or change your eWallet password.
1. VISIT AND LOG IN
Visit the LPGN Virtual Office and log in.
https://mylifepharm.com/
2. VIEW BALANCE &
SEE RECENT TRANSACTIONS
Click on “eWallet” to view your balance, deposited commissions, adjustments and withdrawals.
For more information, click “Details.”
3. TRANSFER FUNDS
To transfer funds from your eWallet to another IBO, go to
“eWallet”and click on “eWallet Transfer” tab. Then enter the IBO
ID# you want to transfer to, the amount, your eWallet Password, and finally click “Submit.”
4. WITHDRAWAL PROCESS
Please fill out a direct deposit form or request for an LPGN Pay
Card prior to going through the withdrawal process. Both forms are available to download in “Tools”> “Resource Library.”
5. WITHDRAWAL
To withdraw funds from your eWallet, go to “eWallet” > “eWallet
Withdrawal.” Enter your password, then the amount that is equal to or less than your eWallet balance, and finally click “Submit.”
6. CHANGE eWALLET PASSWORD
To change your eWallet password, go to “eWallet”> and click on the
“Settings” tab. You then enter your current eWallet password, your new password, confirm your new password, and click “Submit.”
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO PLACE AN ORDER
Whether through networking, marketing efforts, or sharing LPGN products throughout your daily life, you will be placing orders for product in your Virtual Office. This tutorial will walk you through the seamless three-step process of placing a new order.
1. VISIT AND LOG IN
Visit the LPGN Virtual Office and log in.
https://mylifepharm.com/
2. ACCESSING SHOPPING CART
There are several locations to access your shopping cart:
-- At the top of the page in the “My Business” dropdown menu
– The “Place an Order” button under “Quick Links”
-- The “Place an Order” button located in the footer of your Virtual Office landing page.
3. SELECT PRODUCTS
In Step 1 of the 3-Step Process, select desired quantity, check A/D box if you would like this purchase automated monthly, then click “Add to Cart.”
4. CHOOSE PAYMENT METHOD
During Step 2, you will provide your payment method. If you have a gift card, enter the number in the field provided and click “Redeem.”
To use eWallet points or a credit card, indicate your preference using the dropdown menu. Once your selection is made and all appropriate fields are completed, click “Proceed.”
5. REVIEW ORDER
The final part of the 3-Step Process is to review your order. At this point, you can add additional product by clicking on “Add another product.” To cancel your order or go back to your previous screen, click the corresponding buttons. Once you verify the Auto-Delivery status, quantities, and total of the products ordered, click proceed and your payment will be processed.
©2015 LifePharm Global Network. All Rights Reserved.
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6. ORDER CONFIRMATION
The order confirmation page will appear, providing you with your order details. You will find your order number and your IBO# at the top left corner of the page. In the body of the page, you can view the products contained in your order along with the order total.
Your Replicated Site is your very own website or "Front Office" that you can use to direct customers to purchase product as well as those interested in becoming IBOs at LPGN. Follow the steps below to customize your Replicated Site.
1. VISIT AND LOG IN
Visit the LPGN Virtual Office and log in.
https://mylifepharm.com/
2. OVERVIEW
Click on “Settings”>Website to modify your Replicated
Site’s address, view/modify display information, select landing page, select theme, link your social media accounts, or to upgrade your Replicated Site Subscription.
3. WEBSITE ADDRESS
To change your Replicated Site address, you must change your username, which will also change your email address (for Premium users). Click on “Change
Username” and after you select an available Username, click “Save” to confirm your selection.
4. DISPLAY INFORMATION
By default, your Marketing Persona uses the info you have chosen to display in your Profile. However, you may—for business or privacy reasons—prefer to market or do business under a different name and contact information. Select preferred information to be shown and Click “Save.”
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO CUSTOMIZE YOUR REPLICATED WEBSITE
Your Replicated Site is your very own website or "Front Office" that you can use to direct customers to purchase product as well as those interested in becoming IBOs at LPGN. Follow the steps below to customize your Replicated Site.
5. LANDING PAGE
You can specify where your visitors are directed when they go to your website. If you DON'T select a landing page, your website visitors will land on the regular homepage of your website. Use the pull down menu to make your selection and Click “Save.”
6. THEME
Your website theme determines both the content and marketing message of your website. Please select a theme from among the options provided and click “Save.”
7. LINK SOCIAL MEDIA ACCOUNTS
Site visitors can connect to your accounts on external social media sites by clicking the following links on your Replicated site. You can feature up to three accounts. If you do not feature any accounts, the follow me section will not be displayed.
After adding desired social media accounts, click “Save.”
8. UPGRADE VIRTUAL OFFICE
SUBSCRIPTION
Pro version users have the advantage of FULL functionality, multiple homepage options, trainings, business email, downloads, customization, contact tools, and more.
To upgrade your subscription, click “Click here to view and change your subscription” where you will be directed to add billing information and upgrade subscription.
When all appropriate fields are completed, click “Save.”
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO MAKE A RENEWAL FEE PAYMENT
To make your annual renewal fee payment, please follow the instructions below.
1. VISIT AND LOG IN
Visit the LPGN Virtual Office and log in.
https://mylifepharm.com/
2. PLACE ORDER
Go to “My Business”>”Place Order.”
3. SELECT SUBSCRIPTION
On the left side bar under “Store Menu,” click “Subscription.”
4. ADD TO CART
Click “Add to Cart” then click “Check Out Now” under the shopping cart where you’ll be directed to a summary page of your order.
©2015 LifePharm Global Network. All Rights Reserved.
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HOW TO MAKE RENEWAL FEE PAYMENT
To make your annual renewal fee payment, please follow the instructions below.
5. PROCEED
The summary page will provide your order total excluding tax and shipping. Click “Proceed” to continue to the next step.
6. CHOOSE PAYMENT
You have 3 options to pay for your renewal: Gift card, eWallet points, or credit card. If you elect to pay with a gift card, you can redeem your gift card for eWallet points, then use the eWallet points to pay for your order. To pay for your order with a credit card or eWallet points, use the Payment
Method drop down menu to make your selection. Complete all required fields, then click “Proceed.”
7. REVIEW ORDER
Review your order. When you are ready to finalize your order, click “Proceed.”
8. ORDER CONFIRMATION
Your confirmation page will provide your order number, order total, along with your order details.
©2015 LifePharm Global Network. All Rights Reserved.
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Visit the LPGN Virtual Office and log in.
“My Commissions.”
2. GO TO THE ARCHIVED
2. MANAGE DELIVERY
Go to “My Business”>”Auto-Delivery” to view redirected to the Archived Commissions Page.
3. LOG IN
Select your shipment start date.
4. SELECT QUANTITY
Select the quantity you would like delivered monthly.
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TO VIEW eWALLET ARCHIVE
1. VISIT AND LOG IN
Select eWallet
→ Balance. To pull up a specific date, use the calendar “Date From” and
“Date to.” and manage your Auto-Delivery.
3. SELECT SHIPMENT DATE
For a new delivery, click on “Create Addtional Autoship” or to modify an existing delivery, select an order.
Select your shipment start date.
4. SELECT QUANTITY
Select the quantity you would like delivered monthly.
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