Beko GNEV220 Instruction manual

Beko GNEV220 Instruction manual
Please read this manual first!
Dear Customer,
We hope that your product, which has been produced in a 1st-class
manufacturing facility and checked under the most meticulous quality control
procedures, will provide you with years of good service.
For this, we recommend you to carefully read the entire manual of your product
before using it and keep it at hand for future reference.
This manual
• Will help you use your appliance quickly and safely.
• Read the manual before installing and operating your product.
• Follow the instructions, especially those for safety.
• Keep the manual in an easily accessible place as you may need it later.
• Besides, read also the other documents provided with your product.
Please note that this manual may be valid for other models as well.
Symbols and their descriptions
This instruction manual contains the following symbols:
Important information or useful usage tips.
Warning against dangerous conditions for life and property.
Warning against electric voltage.
This product is supplied with the selective sorting symbol for waste electrical
and electronic equipment (WEEE).
This means that this product must be handled pursuant to European Directive
2002/96/EC in order to be recycled or dismantled to minimise its impact on
the environment. For further information, please contact your local or regional
Electronic products not included in the selective sorting process are potentially
dangerous for the environment and human health due to the presence of
hazardous substances.
1 Your Refrigerator
2 Warnings
EARTHED............................................. 5
ENERGY SAVING TIPS......................... 6
3 Installation 7
Points to be considered when retransporting your refrigerator................. 7
Before operating your refrigerator.......... 7
Electric connection............................... 7
Disposing of the packaging................... 8
Disposing of your old refrigerator........... 8
Placing and Installation.......................... 8
Floor balance adjustment...................... 9
Adjusting the gap between the upper
door................................................... 11
4 Preparation
5 Using your refrigerator
Indicator Panel.................................... 13
Setting the fridge compartment
temperature........................................ 14
Setting the freezer compartment
temperature........................................ 14
Fast Freeze function............................ 14
Quick fridge function........................... 15
Egg tray.............................................. 15
Sliding Body Shelves........................... 15
Crisper humidity control sliders........... 16
Recommendations for preservation of
frozen food......................................... 16
Defrosting........................................... 16
Replacing the Interior Light Bulb.......... 17
Using the Icematic.............................. 19
Chiller compartment............................ 19
Water Dispenser................................. 20
6 Cleaning and care
Protection of plastic surfaces ............. 22
7 Recommended solutions for
the problems
8 Guarantee Details
9 How To Obtain Service
1 Your Refrigerator
*15 *17 14
1. Freezer compartment
13.Crisper cover
2. Fridge compartment
14.Adjustable front legs
3. Fridge compartment interior light
15.Blue light
4. Butter & Cheese shelf
5. Fan
16.Ventilation lid
6. Fridge compartment glass shelves
17. Chiller compartment
18.Freezer compartment drawers
7. Egg tray
19.Freezer Compartment glass shelves
8. Fridge compartment door racks
20.Twist & Serve Ice Cube Trays
9. Wine cellar
21.Freezer compartment interior light
10. Bottle holder
22. Shelter
23. Multi-purpose shelf
24. Water Dispenser
11. Bottle shelves
12. Crisper compartments
C This instruction manual covers a number of similar models so some of the features
may not be available on the product you have purchased.
2 Warnings
• Do not connect your appliance to
the electricity supply until all packing
and transit protectors have been
• See Installation Instructions on on
page 8 for information on suitable
• To obtain the best possible
performance and trouble free
operation from your appliance it is
very important to carefully read these
• If transported horizontally leave
to stand upright for at least 4
hours before switching on to allow
compressor oil to settle
• If you are discarding an old
refrigerator with a lock or latch fitted
to the door, disable the lock/latch,
ensure that it is left in a safe condition
to prevent the entrapment of young
• On delivery, check to make sure that
the product is not damaged and that
all the parts and accessories are in
perfect condition.
• We suggest you contact your local
authority for disposal information and
facilities available.
• Ensure that the plug remains readily
accessible. Do not use multiple
• This fridge/freezer must only be used adapter or extension cable.
for its intended purpose i.e the storing
• Failure to observe these instructions
and freezing of edible foodstuff.
may invalidate your right to free service
• Do not dispose of the appliance
during the guarantee period.
on a fire. At BEKO, the care and
• Keep ventilation openings, in the
protection of our environment is an
appliance enclosure or in the built-in
ongoing commitment. This appliance
structure, clear of obstruction.
which is among the latest range
• Do not use mechanical devices
introduced is particularly environment
or other means to accelerate the
friendly. Your appliance contains non
defrosting process, other than those
CFC / HFC natural substances in the
recommended by the manufacturer.
cooling system (Called R600a) and in
the insulation (Called cyclopentane)
• Do not damage the refrigerant
which are potentially flammable
if exposed to fire. Therefore, take
• Do not use electrical appliances
care not to damage, the cooling
inside the food storage compartments
circuit / pipes of the appliance in
of the appliance, unless they are
transportation and in use. In case of
of the type recommended by the
damage do not expose the appliance
to fire or potential ignition source and
immediately ventilate the room where
• We suggest you keep these
the appliance is situated.
instructions in a safe place for easy
• This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience
and knowledge, unless they have
been given supervision or instruction
concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to
ensure that they do not play with the
Before you insert the plug into the wall
socket make sure that the voltage and
the frequency shown on the rating
plate inside the appliance corresponds
to yourelectricity supply.
Rating label is on the left hand side of
fridge inner liner.
If the fitted moulded plug is not
suitable for your socket, then the plug
should be cut off and an appropriate
plug fitted. Destroy the old plug which
is cut off as a plug with bared cord
could cause a shock hazard if inserted
into a socket elsewhere in the house.
The moulded plug on this appliance
incorporates a 13 A fuse. Should
the fuse need to be replaced an
ASTABEAB approved BS 1362 fuse
of the same rating must be used. Do
not forget to refit the fuse cover. In the
event of losing the fuse cover the plug
must not be used until a replacement
fuse cover has been fitted.
Colour of the replacement fuse cover
must be the same colour as that
visible on the pin face of the plug. Fuse
covers are available from any good
electrical store.
We recommend that this appliance be
connected to the mains supply via a
suitable switched and fused socket.
The appliance must be positioned so
that the plug is accessible.
Should the mains lead of the appliance
become damaged or should it need
replacing at any time, it must be
replaced by a special purpose made
mains lead which can only be obtained
from a BEKO Authorised Service
As the colours of the wires in the
mains lead of this appliance may
not correspond with the coloured
markings identifying the terminals in
your plug proceed as follows: (See
1- Ensure your appliance is installed in
a well ventilated area.
2- Ensure the time between buying
chilled/frozen food and placing them
in your appliance is kept at minimum,
particularly in summer. We recommend
you use a cool bag or a special carrier
bag to carry perishable food.
1. Connect the green-yellow or green
(Earth) wire to the terminal in the plug
marked ‘E’ or with the symbol
coloured green and yellow or green.
3- Do not leave the door (s) of your
appliance open longer than necessary
and ensure they are closed properly
after each opening.
2. Connect the blue (Neutral) wire to
the terminal in the plug marked ‘N’ or
coloured black.
4- Defrost frozen food in the fridge
compartment, so that frozen food acts
as an ice pack to assist cooling in the
3. Connect the brown (Live) wire to
the terminal in the plug marked ‘L’ or
coloured red.
With alternative plugs a 13 A fuse must
be fitted either in the plug or adaptor
or in the main fuse box. If in doubt
contact a qualified electrician.
3 Installation
C Please remember that the
manufacturer shall not be held liable if
the information given in the instruction
manual is not observed.
Points to be considered
when re-transporting your
Before operating your
Before starting to use your refrigerator
check the following:
1. Is the interior of the refrigerator dry
and can the air circulate freely in the
rear of it?
1. Your refrigerator must be
emptied and cleaned prior to any
2. Clean the interior of the refrigerator as
recommended in the “Maintenance
and cleaning” section.
2. Shelves, accessories, crisper and etc.
3. Plug the refrigerator into the wall
in your refrigerator must be fastened
outlet. When the door is open the
securely by adhesive tape against any
respective interior light will come on.
jolt before repackaging.
4. You will hear a noise as the
3. Packaging must be tied with thick
compressor starts up. The liquid and
tapes and strong ropes and the
gases sealed within the refrigeration
rules of transportation printed on the
system may also give rise to noise,
package must be followed.
even if the compressor is not running
and this is quite normal.
C Always remember...
Every recycled material is an
5. Front edges of the refrigerator may
indispensable source for the nature
feel warm. This is normal. These
and for our national resources.
areas are designed to be warm to
avoid condensation.
If you wish to contribute to recycling
the packaging materials, you can
get further information from the
environmental bodies or local
Electric connection
Connect your refrigerator to a
grounded socket which is being
protected by a fuse with the
appropriate capacity.
ABefore disposing of your refrigerator,
cut out the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
BThe connection must be in
compliance with national regulations.
BThe power cable plug must be easily
accessible after installation.
Placing and Installation
BVoltage and allowable fuse protection
B Caution: Never plug the refrigerator
are specified in the “Technical
Specifications” section.
BThe specified voltage must be equal
to your mains voltage.
BExtension cables and multiway plugs
must not be used for connection.
BA damaged power cable must be
replaced by a qualified electrician.
into the wall outlet during installation.
Otherwise, risk of death or serious
injury may arise.
1. Install your refrigerator to a place
that allows ease of use.
2. Keep your refrigerator away from
heat sources, humid places and direct
3. There must be appropriate air
ventilation around your refrigerator in
order to achieve an efficient operation.
If the refrigerator is to be placed in a
recess in the wall, there must be at
least 5 cm distance with the ceiling
and at least 5 cm with the wall.
BThe appliance must not be operated
before it is repaired! There is danger
of electric shock!
Disposing of the packaging
AThe packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose them of by
classifying them in accordance
with the waste instructions. Do not
dispose them of along with the normal
household waste.
The packing of your refrigerator is
produced from recyclable materials.
If the floor is covered with a carpet,
your product must be elevated 2.5 cm
from the floor.
4. Place your refrigerator on an even
floor surface to prevent jolts.
5. Do not keep your refrigerator in
ambient temperatures under 0°C.
Disposing of your old
Dispose of your old machine without
giving any harm to the environment.
AYou may consult your authorized
dealer or waste collection center of
your municipality about the disposal
of your refrigerator.
Floor balance adjustment
If your refrigerator is unbalanced;
You can balance your refrigerator by
turning the front legs of it as illustrated
in the figure. (See Figure A) The corner
where the leg exists is lowered when
you turn in the direction of black
arrow and raised when you turn in the
opposite direction. Taking help from
someone to slightly lift the refrigerator
will facilitate this process.
2. Loosen the three screws of the
hinges of the lower door, which you
wish to escalate, with the help of a
screwdriver as shown in the figure
below. (Do not remove completely)
(See Figure C)
Door height adjustment
In case there is a problem with the
alignment of the doors with respect
to each other, they may be re-aligned
vertically in the order given below.
Ensure that door shelves are empty
when adjusting the door height.
1. Remove the lower ventilation cover
by unscrewing its screws as shown in
the figure below. (See Figure B)
• If the freezer compartment door is
lower than the fridge compartment
door, bring them to the same level by
turning the turning the elevation screw
on the freezer compartment side in
the direction of arrow using a M6 Allen
wrench as illustrated in Figure D.
After bringing the doors to the same
level by elevating the front part with
the aid of the elevation screws,ensure
the doors of the refrigerator shall close
properly. If the doors do not close
properly, this might adversely affect the
efficiency of the refrigerator.
• If the freezer compartment door is
higher than the fridge compartment
door, bring them to the same level
by turning the elevation screw on
the freezer compartment side in the
reverse direction of arrow using a M6
Allen wrench as illustrated in Figure D.
Adjusting the gap between
the upper door
C Adjust the door appropriately as
C You can adjust the gap between the
you desire by loosing the screws.
fridge compartment doors as illustrated
in the figures.
Door shelves should be empty when
adjusting the door height.
The hinge cover contains wiring.
Power must be disconnected at
the wall socket before removing
cover. Great care must be taken
when replacing the cover.
C Fix the door you have adjusted by
tightening the screws without changing
the position of the door.
C Using a screwdriver, remove the
screw of upper hinge cover of the door
you want to adjust.
C Replace the hinge cover and fix
with the screw.
4 Preparation
C Your refrigerator should be installed at
least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not
be located under direct sunlight.
C The ambient temperature of
the room where you install your
refrigerator should at least be 0°C.
Operating your refrigerator under
cooler conditions than this is not
recommended with regard to its
C Please make sure that the interior
of your refrigerator is cleaned
C If two refrigerators are to be installed
side by side, there should be at least
2 cm distance between them.
C When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
- The door should not be opened
- It must be operated empty without
any food in it.
- Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
C Original packaging and foam
materials should be kept for future
transportations or moving.
5 Using your refrigerator
Indicator Panel
Indicator panel aids in using your refrigerator with its audio and visual functions.
This panel allows you to start and use all functions of your refrigerator without
opening its doors.
1 15 2
6 10
1. Freezer compartment temperature
setting indicator
8. Fridge Compartment Temperature
Setting Indicator
2. Freezer compartment temperature
setting button
9. Error indicator
3. Fast Freeze indicator
10.Fridge compartment temperature
change indicator
4. Fast Freeze Button
11.Quick fridge indicator
5. Freezer door open indicator
12.Quick fridge button
6. Fridge compartment temperature
13.Fridge compartment door open
7. High humidity indicator
14.Economy mode
15.Freezer compartment temperature
change indicator
Setting the fridge
compartment temperature
When you want to change your
refrigerator’s temperature settings,
you need to press the “Fridge
compartment temperature
adjustment button” to make the
fridge compartment temperature
adjustment. The fridge compartment
temperature can be set to cooler
degrees every time you press on the
button (such as 8, 6, 4, 2, 8, …).
Setting the freezer
compartment temperature
When you want to change your
refrigerator’s temperature settings,
you need to press the “Freezer
compartment temperature
adjustment button” to make the
freezer compartment temperature
adjustment. The freezer compartment
temperature can be set to cooler
degrees every time you press on the
button (such as, -18, -20, -22, -24,
-18, …).
Fast Freeze function
You can use this function of your
refrigerator to rapidly freeze the food
you put into the freezer compartment
for the first time or to obtain ice more
quickly.Fast freeze is the healthiest
way of keeping the food for a long
time. Temperature of your refrigerator’s
freezer compartment drops down
to -27°C during fast freeze process.
You must read Part 4 carefully before
applying fast freeze process to your
When you want to use the “Fast
Freeze” function, press the fast freeze
button. Fast freeze indicator lights up
when you press the button. Freezer
Compartment Temperature Adjustment
Indicator turns to -27°C. While fast
freeze function is activated, this
compartment reaches colder degrees
than the adjusted values and all of
the freezer compartment temperature
indicators may light up. Fast Freeze
function lasts for maximum 24 hours.
Your refrigerator will automatically
exit the fast freeze mode once the
fast freeze process is completed, fast
freeze indicator lamp will go off and
the refrigerator will turn back to the
previously adjusted temperatures.
Freezer compartment temperature
indicators will gradually go off until the
adjusted temperature value is attained.
If you have unintentionally switched
your refrigerator to fast freeze mode or
if you want to cancel the process, just
press the “Fast Freeze” button again
to exit the fast freeze mode.
If you want to freeze large amounts
of fresh food, press the fast freeze
button ADD max. 13Kg/24hours
before putting the food into the freezer
Egg tray
Quick fridge function
This function can be used for food
placed in the fridge compartment and
desired to be cooled down rapidly.
Press quick fridge button to activate
the function. During this process,
the quick fridge indicator will light up
and fridge compartment temperature
adjustment indicator will turn into 1°C.
While quick fridge function is activated,
this compartment reaches colder
degrees than the adjusted values.
Meanwhile, all of the temperature
indicators of the fridge compartment
may light up. Quick fridge process will
take about 2 hours and at the end of
this period, the quick cool indicator
lamp will go off, and the refrigerator will
turn back to the previously adjusted
You can install the egg holder to the
desired door or body shelf.
Never store the egg holder in the
freezer compartment
Sliding Body Shelves
Sliding body shelves can be pulled
by slightly lifting up from the front and
moved back and forth. They come to
a stop point when pulled towards front
to allow you reach the foods placed at
the back of the shelf; when it is pulled
after slightly lifted upwards at the
second stop point, the body shelf will
be released.
The shelf should be hold tightly from
the bottom as well in order to prevent
it from tipping over. The body shelf is
placed on the rails at the sides of the
refrigerator body by bringing it to one
lower or one upper level.
The body shelf should be pushed
backwards to seat it completely.
Crisper humidity control
Recommendations for
preservation of frozen food
Crisper of your refrigerator is designed
specially to keep your vegetables
freshly without loosing their humidity.
Cold air circulates basically around
the crisper and the amount of the
cold air passing through the crisper is
controlled by the sliders on the front
side of the crisper cover.
• Prepacked commercially frozen
food should be stored in accordance
with the frozen food manufacturer's
instructions for a
( 4 star) frozen
food storage compartment.
You can adjust the humidity control
sliders to a suitable position according
to the humidity and cooling condition
of your food in the crisper.
If you want your food in the crisper
to cool more, open the holes of the
humidity control sliders and if you
want them to cool less and keep their
humidity for a longer time, close the
• To ensure that the high quality
supplied by the frozen food
manufacturer and the food retailer is
maintained, following points should be
1.Put packets in the freezer as quickly
as possible after purchase.
2.Ensure that contents are labelled
and dated.
3. Make sure that the "Use By", "Best
Before" dates on the packaging have
not expired.
If there is a power failure do not
open the freezer door. Even if the
power failure lasts up to the time
specified on Type Label (inside left of
the refrigerator), frozen food will not
be affected. In case the failure lasts
longer, the food must be checked and
when necessary, must be consumed
immediately or must be frozen after
The fridge and freezer compartments
defrost automatically.
Replacing the Interior Light
Should the light fail to work, proceed
as follows:
1. Switch off at the socket outlet and
pull out the mains plug.
Remove all shelves and drawers for
easy access.
2. Illumination covers in fridge sections
are opened by pressing by hand; first
release one side and then the other by
pressing on the sides as shown in the
3. First check that the bulb has not
worked loose by ensuring that it
is screwed securely in the holder.
Reinsert the plug and switch on. If the
bulb works, reinstall the light cover by
inserting the rear lug and pushing up
to locate the front two lugs.
4. If the light still fails to work, switch
off at the socket outlet and pull out
the mains plug. Replace the bulb with
a new 15 watt (max) screw cap E14
(SES) bulb.
5. Carefully dispose of the burnt-out
light bulb immediately.
Replacement light bulb can easily be
obtained from a good local electrical or
DIY store.
* When the Icematic water supply
reservoir (1) is removed from its place
in order to fill it up, it must be replaced
within two minutes after it is filled with
water. The nozzle of the system will
open and the Icematic cells will be
filled with water automatically as soon
as the cartridge is seated in its place.
Your ice will be ready approximately in
two 2 hours.
• Do not remove the Icematic (2) from
its seating to take ice.
• Turn the knobs on it clockwise as
illustrated in the figure.
Ice cubes in the cells will fall down in to
the ice bank (3) below.
• You may take out the ice bank and
serve the ice cubes.
• If you wish, you may keep the ice
cubes in the ice bank.
The ice bank is just for
accumulating ice cubes. Do not
put water in it. Otherwise, it will
About water supply reservoir
Remove the water supply reservoir and
fill it up with water. After filled up with
water, the reservoir must be pushed
forward into its seating until a “click”
sound is heard. If there is any ice in
the reservoir, wait until it melts. Water
supply reservoir has a capacity of
approximately 290 ml.
Using the Icematic
Chiller compartment
• Fill the Icematic with water and place
it into its seat. Your ice will be ready
approximately in two hours. Do not
remove the Icematic from its seating
to take ice.
• Turn the knobs on it clockwise by 90
degrees. Ice cubes in the cells will fall
down into the ice storage container
• You may take out the ice storage
container and serve the ice cubes.
If you wish to use the storage
container under the shelf as the Chiller
compartment, the storage container
under the shelf should be placed as
shown in the picture.
Chiller compartments enable the
foods to be frozen become ready
for freezing. You can also use these
compartments to store your food at a
temperature a few degrees below the
fridge compartment.
You can increase the inner volume
of your refrigerator by removing any
of the compartments. To do this, pull
the compartment towards yourself;
the compartment will lean against the
stopper and stop. This compartment
will be released when you lift it about 1
cm and pull it towards yourself.
• If you wish, you may keep the ice
cubes in the ice storage container.
• The ice storage container is just for
accumulating ice cubes. Do not
freeze water in it. Otherwise, it may
(The illustrated figure is only an
example and does not match exactly
with your product.)
Water Dispenser
Water dispenser is a very useful feature
based on reaching cold water without
opening the door of your refrigerator.
As you will not have to open your
refrigerator door frequently, you will
have saved energy.
Using the water spring
Push the arm of the water dispenser
with your glass. The dispenser will
cease operating once you release the
When operating the water dispenser,
maximum flow can be obtained
by pressing the arm fully. Please
remember that the amount of flow
from the dispenser is subject to the
degree you press the arm.
As the level of the water in your glass/
container rises, slightly lessen the
pressure on the arm to prevent the
overspill. If you slightly press the arm,
the water flow will slow; this is quite
normal and not a failure.
Filling the water dispenser water
Open the cover of the water reservoir
as shown in the figure. Fill in the pure
and clean drinking water. Close the
To avoid flowing of water by mistake,
we recommend you to lock the water
• Do not fill the water reservoir with any
other liquid except for water such as
fruit juices, carbonated beverages
or alcoholic drinks which are not
suitable to use in the water dispenser.
Water dispenser will be irreparably
damaged if these kinds of liquids are
used. Warranty does not cover such
usages. Some chemical substances
and additives contained in these
kinds of drinks/liquids may damage
the water reservoir material.
• Use clean and pure drinking water only.
• Capacity of the water reservoir is 2.2
liters (3.8 pints); do not overfill.
• Push the arm of the water dispenser
with a rigid glass. If you are using
disposable plastic glasses, push the
arm with your fingers from behind the
• Safety lock is intended to provide
ease of usage when filling the water
reservoir and at the same time to
prevent little children to tamper with
the water dispenser.
Cleaning the water reservoir
Take out the water reservoir, release
the latches on both sides and detach
the upper cover mechanism from the
water reservoir. After cleaning the
water reservoir with warm clean water,
replace the upper cover mechanism
and lock the latches.
When mounting the water reservoir,
make sure that the hooks behind it
are securely attached to the hangers
on the door. Make sure that the parts
removed (if any) during cleaning are
properly attached to their original
places. Otherwise, water leakage may
Components of the water reservoir
and water dispenser should not be
washed in dishwasher.
Take out the plastic strainer by
pressing it on sides as shown in the
and clean regularly.
Take the water valve out of the water
reservoir as shown in the figure. When
replacing it, make sure that the O-ring
seal is properly placed.
WARNING: Connect only to a drinking
water line.
Drip tray
Water that dripped while using the
water dispenser accumulates in the
spillage tray.
6 Cleaning and care
Protection of plastic
A Never use gasoline, benzene or
similar substances for cleaning
B We recommend that you unplug the
appliance before cleaning.
C Never use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish for
C Do not put the liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the
plastic surfaces of your refrigerator. In
case of spilling or smearing oil on the
plastic surfaces, clean and rinse the
relevant part of the surface at once
with warm water.
C Use lukewarm water to clean the
cabinet of your refrigerator and wipe it
C Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe it
B Make sure that no water enters the
lamp housing and other electrical
B If your refrigerator is not going to be
used for a long period of time, unplug
the power cable, remove all food,
clean it and leave the door ajar.
C Check door seals regularly to ensure
they are clean and free from food
A To remove door racks, remove all the
contents and then simply push the
door rack upwards from the base.
7 Recommended solutions for the problems
Please review this list before calling the service. It might save you time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The refrigerator does not operate
• Is the refrigerator properly plugged in? Insert the plug to the wall socket.
• Is the fuse of the socket which your refrigerator is connected to or the main fuse
blown out? Check the fuse.
Condensation on the side wall of the fridge compartment
• Very cold ambient conditions. Frequent opening and closing of the door. Highly
humid ambient conditions. Storage of food containing liquid in open containers.
Leaving the door ajar.
• Switching the thermostat to a colder degree.
• Decreasing the time the door left open or using it less frequently.
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not running
• Protective thermic of the compressor will blow out during sudden power failures or
plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator
has not been balanced yet.
• Your refrigerator will start running approximately after 6 minutes. Please call the
service if your refrigerator does not startup at the end of this period.
• The fridge is in defrost cycle. This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• Your refrigerator is not plugged into the socket. Make sure that the plug is inserted
tightly to the wall socket.
• Are the temperature adjustments correctly made? There is a power failure. Call
your electricity supplier.
The fridge is running frequently or for a long time.
• Your new refrigerator may be larger than the previous one. This is quite normal.
Large refrigerators operate for a longer period of time.
• The ambient room temperature may be high.This is quite normal.
• The refrigerator might have been plugged in recently or might have been loaded
with food. Cooling down of the refrigerator completely may last for a couple of
hours longer.
• Large amounts of hot food might have been put in the refrigerator recently. Hot
food causes longer running of the refrigerator until they reach the safe storage
• Doors might have been opened frequently or left ajar for a long time. The warm
air that has entered into the refrigerator causes the refrigerator to run for longer
periods. Open the doors less frequently.
• Freezer or fridge compartment door might have been left ajar. Check if the doors
are tightly closed.
• The refrigerator is adjusted to a very low temperature. Adjust the refrigerator
temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly
seated. Clean or replace the seal. Damaged/broken seal causes the refrigerator to
run for a longer period of time in order to maintain the current temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very low temperature. Adjust the freezer
temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature is adjusted to a very low temperature. Adjust the fridge
temperature to a warmer degree and check.
Food kept in the fridge compartment drawers are freezing.
• The fridge temperature is adjusted to a very low temperature. Adjust the fridge
temperature to a warmer degree and check.
Temperature in the fridge or freezer is very high.
• The fridge temperature is adjusted to a very high degree. Fridge adjustment has an
effect on the temperature of the freezer. Change the temperature of the fridge or
freezer until the fridge or freezer temperature reaches to a sufficient level.
• The door might be left ajar. Close the door completely.
• Large amounts of hot food might have been put in the refrigerator recently. Wait
until the fridge or freezer reaches the desired temperature.
• Refrigerator might have been plugged in recently. Cooling down of the refrigerator
completely takes time because of the size.
Noise similar to the sound of seconds heard from an analog clock is coming from
the refrigerator.
• This noise is coming from the solenoid valve of the refrigerator. Solenoid valve
functions for the purpose of ensuring coolant passage through the compartment
which can be adjusted to cooling or freezing temperatures, and performing cooling
functions. This is normal and is not fault cause.
The operation noise increases when the refrigerator is running.
• The operating performance characteristics of the refrigerator may change according
to the changes in the ambient temperature. It is normal and not a fault.
Vibrations or noise.
• The floor is not even or it is weak. The refrigerator rocks when moved slowly. Make
sure that the floor is level, strong and capable to carry the refrigerator.
• The noise may be caused by the items put onto the refrigerator. Such items should
be removed from the top of the refrigerator.
There are noises like liquid spilling or spraying.
• Liquid and gas flows happen in accordance with the operating principles of your
refrigerator. It is normal and not a fault.
There is a noise like wind blowing.
• Air activators (fans) are used in order to allow the refrigerator to cool efficiently. It is
normal and not a fault.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a
• The doors are ajar. Make sure that the doors are closed completely.
• Doors might have been opened very frequently or they might have been left open
for along time. Open the door less frequently.
Humidity occurs on the outside of the refrigerator or between the doors.
• The weather may be humid. This is quite normal in humid weather. When the
humidity is less, condensation will disappear.
Bad odour inside the refrigerator.
• Inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with a
sponge, warm water or carbonated water.
• Some containers or packaging materials might be causing the smell. Use a different
container or different brand packaging material.
The door(s) is (are) not closing.
• Food packages may prevent the door’s closing. Replace the packages that are
obstructing the door.
• The refrigerator is probably not completely vertical on the floor and it might be
rocking when slightly moved. Adjust the elevation screws.
• The floor is not level or strong. Make sure that the floor is level and capable to carry
the refrigerator.
Crispers are stuck.
• The food might be touching the ceiling of the drawer. Rearrange food in the drawer.
8 Guarantee Details
Your new Beko product is guaranteed against the cost of breakdown repair for
twelve months from the date of the original purchase.
What is covered?
• Repairs necessary as a result of faulty materials, defective components or
manufacturing defect.
• The cost of functional replacement parts, but excluding consumable items.
• The labour costs of a Beko approved repairer to carry out the repair.
What is not covered?
• Transit, delivery or accidental damage or misuse and abuse.
• Cabinet or appearance parts, including control knobs, flaps, handles or
container lids.
• Accessories or consumable items including but not limited to, ice trays,
scrapers, cutlery baskets, filters and light bulbs.
• Repairs required as a result of unauthorised repair or inexpert installation that
fails to meet the requirements contained in the user instruction book.
• Repairs to products used on commercial or non-residential household
• Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is
often included within your household contents insurance policy, or may be
available separately from your retailer).
Important notes.
• Your Beko product is designed and built for domestic household use only.
• The guarantee will be void if the product is installed or used in commercial
or non-residential domestic household premises.
• The product must be correctly installed, located and operated in accordance
with the instructions contained in the User Instructions Booklet provided.
• Professional installation by a qualified Electrical Domestic Appliance Installer
is recommended for all Washing Machines, Dishwashers and Electric Cookers
• Gas Cookers must only be installed by a Gas Safe (or BORD GAIS) registered
Gas Installer.
• The guarantee is given only within the boundaries of the United Kingdom
and the Republic of Ireland.
• The guarantee is applicable only to new products and is not transferable if
the product is resold.
• Beko disclaims any liability for incidental or consequential damages.
The guarantee does not in anyway diminish your statutory or legal rights.
9 How To Obtain Service
Please keep your purchase receipt or other proof of purchase in a safe
place; you will need to have it should the product require attention under
You should also complete the details below; it will help us assist you when
requesting service. (The model number is printed on the Instruction Booklet and
the serial number is printed on the Rating Label affixed to the appliance)
Model No:
Serial No:
Date of purchase:
For service under guarantee simply telephone the appropriate number
UK Mainland & Northern Ireland
Fridges & Freezers
Electric Cookers
Gas & Dual Fuel Cookers
Washing Machines
& Dishwashers
0845 6004903
0845 6004902
0845 6004905
0845 6004906
Republic of Ireland
All Refrigeration, All Cookers
Washing Machines & Dishwashers
01 862 3411
Before requesting service please check the trouble-shooting guide in
the Operating Instructions as a charge may be levied where no fault is
found even though your product may still be under guarantee.
Service once the manufacturers guarantee has expired.
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document. Otherwise
please call the appropriate number above where service can be obtained at a
Should you experience any difficulty in obtaining service please contact the Beko
Customer Help-Line.
Tel: 0845 6004911 e-mail: [email protected]
BEKO plc
Beko House
Caxton Way
WD18 8UF
Tel: 0845 6004911
Fax: 0845 6004922
e-mail: [email protected]
Printed in Turkey
Part no: 48 8645 0001
Revision no: AI
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