Quadient iX-5 Series User Guide

User Guide
Mailing Systems
with iMeter
TM
Postage Meter
IX-5 Series
| Page 1 | TOC | Feb-06-2024 06:51 |
Table of Contents
1
2
3
4
5
6
Safety information
1
1.1
Safety Requirements .......................................................................................................3
1.2
How to Enable an Emergency Stop ............................................................................7
1.3
Symbols Used ....................................................................................................................8
Meet Your Mailing System
9
2.1
System Layout .................................................................................................................11
2.2
Accessories .......................................................................................................................14
2.3
Control Panel Features .................................................................................................16
2.4
Connections ......................................................................................................................20
2.5
Power Management ......................................................................................................22
Processing Mail
25
3.1
Preparing and Starting your Work Session ...........................................................27
3.2
Choosing Stamp Type ...................................................................................................31
3.3
Processing Examples ....................................................................................................37
3.4
Mail Corrections ..............................................................................................................68
3.5
Settings ..............................................................................................................................73
3.6
Advanced Operations .................................................................................................102
Imprints
105
4.1
Imprint Configuration .................................................................................................107
4.2
Imprint Memories .........................................................................................................267
Money Operations
119
5.1
Overview .........................................................................................................................121
5.2
Managing Funds ...........................................................................................................122
5.3
Unlocking the PSD (Postal Inspection) .................................................................125
5.4
Low Funds Threshold .................................................................................................127
5.5
High Value Warnings .................................................................................................129
5.6
Funding PIN Code ........................................................................................................130
5.7
Funds Reports ...............................................................................................................131
Accounts and Access Control
6.1
133
Postage Tracking and Access Control ..................................................................135
| Page 2 | TOC | Feb-06-2024 06:51 |
7
8
9
6.2
Access Control ..............................................................................................................136
6.3
Account Modes .............................................................................................................140
6.4
Creating Accounts .......................................................................................................146
6.5
Managing Accounts ....................................................................................................149
6.6
Import Export Accounts .............................................................................................154
6.7
Managing Operators ...................................................................................................158
6.8
Account/Operator Reports ........................................................................................164
6.9
Change Current Account ...........................................................................................169
S.M.A.R.T. Data Collector
173
7.1
S.M.A.R.T. Collector Overview .................................................................................175
7.2
Synchronize Data Collector ......................................................................................177
7.3
Collected Mode PIN Code ..........................................................................................179
7.4
S.M.A.R.T Collector Report ........................................................................................180
Rates
181
8.1
Rates ................................................................................................................................183
8.2
Managing Postal Rates ..............................................................................................302
Reports
191
9.1
Generating a Report ...................................................................................................193
9.2
Available Reports .........................................................................................................195
10 Online Services
211
10.1
Online Services Overview .......................................................................................213
10.2
OLS Call Types ...........................................................................................................214
10.3
System Online Services ...........................................................................................222
10.4
eConfirmation Services ............................................................................................223
11 Configuring your Mailing System
231
11.1
Settings Overview .....................................................................................................233
11.2
Logging in / out as the Supervisor .......................................................................234
11.3
Display Settings .........................................................................................................237
11.4
System Time-outs and Settings ...........................................................................243
11.5
High Value, Low Funds Warnings and PIN Codes ........................................246
11.6
Weighing Settings ....................................................................................................249
11.7
Postage Imprint Default Settings .........................................................................262
11.8
Imprint Memories .......................................................................................................267
11.9
Connection Settings .................................................................................................271
| Page 3 | TOC | Feb-06-2024 06:51 |
11.10
Time and Date Management .................................................................................276
12 Options and Updates
279
12.1
Options and Updates Process ..............................................................................281
12.2
Using the Mailbox ......................................................................................................282
12.3
Managing Options .....................................................................................................286
12.4
Managing Custom Text Messages ......................................................................288
12.5
Managing Slogans ....................................................................................................294
12.6
Position Slogan/Text ................................................................................................300
12.7
Managing Postal Rates ...........................................................................................302
13 Maintaining your Mailing System
13.1
305
Maintaining the Ink Cartridge ...............................................................................307
13.2
Filling and Adjusting the Feeder Sealer .............................................................316
13.3
Maintenance Processes ...........................................................................................320
14 Troubleshooting
327
14.1
Machine Issues ...........................................................................................................329
14.2
Diagnostics ..................................................................................................................337
14.3
System Data ................................................................................................................339
15 Specifications
343
15.1
Mail Specifications ....................................................................................................345
15.2
Package Specifications ...........................................................................................347
15.3
General Specifications .............................................................................................349
15.4
Recommended Operating Conditions ................................................................350
15.5
System Specifications ..............................................................................................351
15.6
System Changes ........................................................................................................352
15.7
Menu Reference .........................................................................................................354
| Page 4 | TOC | Feb-06-2024 06:51 |
| Page 1 | Safety information | Feb-06-2024 06:51 |
1
Safety information
This section contains important information about safety precautions and environmental
recommendations to operate your equipment in the best possible conditions.
1.1
Safety Requirements ...................................................................3
How to Disconnect your Mailing System ................................................................6
1.2
How to Enable an Emergency Stop .........................................7
1.3
Symbols Used ...............................................................................8
1
| Page 3 | | Feb-06-2024 06:51 |
1.1
Safety Requirements
1
Power Connection
THIS SYSTEM MUST BE GROUNDED
• Only connect the power plug to an outlet provided with a
protective ground contact.
• To reduce the risk of fire, use only the power cord supplied
with the mailing system.
• Do not use ground adaptors.
• Do not use this product on a wet floor or near water.
• In case of liquid spillage, disconnect the power cord from
the outlet and proceed with cleaning.
Safety information
Before connecting, check whether the mailing system is suitable for the local AC power
voltage (110V - 60Hz).
• Use an outlet located near the system that is easily accessible. Do not route the
power cord between pieces of furniture or over sharp edges.
• Avoid using outlets controlled by wall switches or shared by other equipment.
• Make sure there is no strain on the power supply cord.
Compliance
Energy Star® Compliance
Your mailing system is Energy Star® compliant, meaning that it will help to save energy
and money while protecting the environment.
3
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Environmental Compliance
1
Safety information
A program is implemented for the recycling of worn mailing systems and systems at
the end of their lifetime. Contribute in a responsible way to environmental protection
by consulting your retailer’s website or by contacting them directly.
CE Compliance
CE marking is a certification mark that indicates conformity with health, safety, and
environmental protection standards for products sold within the European Economic
Area (EEA). The CE marking is also found on products sold outside the EEA that are
manufactured in, or designed to be sold in, the EEA.
This is a class A product. Operation of this equipment in a
residential area is likely to cause interference in which case the
user will be required to correct the interference at his own
expense.
4
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General Safety
1
• Before using your mailing system, thoroughly read the operating instructions.
• To reduce the risk of fire, electric shock and injury to persons, follow normal and
basic safety precautions for office equipment when using your mailing system.
• To avoid damage, only use approved supplies (ink, tape, cleaners, etc.).
Follow the additional safety precautions below:
• Do not place lit candles, cigarettes, cigars, etc. on the mailing system.
• When removing jammed material, avoid using too much force to prevent personal
injury and damaging components.
• When lifting covers, wait for all parts to stop moving before placing hands near
the feeder path or printhead.
• To prevent overheating do not block the ventilation openings or try to stop the
power supply fans.
• Do not remove bolted covers as they enclose potentially hazardous parts that
should only be accessed by a service representative.
Safety information
The mailing system contains moving parts. Keep fingers, long
hair, jewellery, neck ties and loose clothing away from the mail
path at all times.
LAN Connections
To connect with server, using LAN connection.
Plugging the Right Jack in the Right Socket
Your mailing system uses a Local Area Network (LAN) to connect to the online services
and funding servers.
5
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Network/PC LAN Cable pictured above
Follow the additional precautions below:
• Avoid using your system during an electrical storm; as there may be a risk of
electrical shock from lightning.
• Do not install LAN connectors in a wet location.
• Disconnect the LAN cable from the wall before moving your system.
1
Safety information
How to Disconnect your Mailing System
1.
Press
(at the top right corner of the control panel).
- A short press on the sleep/on/soft off mode button sets the machine to
sleep mode.
- A long press on the sleep/on/soft off mode button sets the machine to soft
off.
The light located next to the key indicates:
- Green: The mailing system is in awake mode and ready for use.
- Amber (continuous): The mailing system is in sleep mode (low power mode).
- Amber (blinking): The mailing system is in soft off mode (very low power
mode).
2.
Be sure that the light located next to the key
(at the top right corner of the
control panel) is amber, meaning that the mailing system is in sleep mode.
3.
Turn off your mailing system. The circle (or O) indicates the system is off.
4.
Unplug the power cord from the wall outlet.
5.
Unplug the LAN cable from the socket as it may still be energized.
6
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1.2
How to Enable an Emergency Stop
1
If your machine is S.M.A.R.T. enabled, you also have the option
to stop the machine through this software. Please refer to the
S.M.A.R.T. user guide for details.
1.
Press
.
Safety information
To stop the run process immediately:
7
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1.3
1
Symbols Used
Symbols
This manual uses the symbols listed below.
Safety information
This symbol...
8
Indicates...
WARNING: indicates a human safety hazard.
ATTENTION: brings to your attention a risk for equipment or mail
that could result from an action you may perform.
NOTE: remark that explains different scenarios or situations.
TIP: advice to help save you time when processing your mail.
| Page 9 | Meet Your Mailing System | Feb-06-2024 06:51 |
2
Meet Your Mailing
System
Get to know your mailing system in this section.
2.1
System Layout ............................................................................11
2.2
Accessories ..................................................................................14
2.3
Control Panel Features .............................................................16
2.4
Connections .................................................................................20
2.5
Power Management ..................................................................22
How to Turn the Mailing System to Sleep/Soft Off Mode ...............................22
How to Turn the Mailing System to Off Mode ....................................................23
9
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2.1
System Layout
Mailing System with Auto-feeder
2
Meet Your Mailing System
Auto feeder
Automatically feeds the system with envelopes
(optional).
Auto Label Dispenser
Contains labels to be printed.
System Base
Prints envelopes (or labels) and controls the mailing
system.
Weighing Platform
Measures the weight of mail pieces.
Control Panel
Allows you to control the mailing system.
Hopper
Beginning of mail transport path.
Rear Guide-Wall
Guides envelopes into the feeder.
Side Guide
Holds large envelopes in place for feeding.
Jam Release Handle
Allows you to remove jammed envelopes or labels.
11
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Catch Tray
Receives mail pieces after processing.
Mailing System with Auto-feeder Sealer
2
Meet Your Mailing System
Auto feeder with sealer
Automatically feeds the system with envelopes.
Auto Label Dispenser
Contains labels to be printed.
System Base
Prints envelopes (or labels) and controls the mailing
system.
Weighing Platform
Measures the weight of mail pieces.
Control Panel
Allows you to control the mailing system.
Hopper
Beginning of mail transport path.
Rear Guide-Wall
Guides envelopes into the feeder.
Side Guide
Holds large envelopes in place for feeding.
Jam Release Handle
Allows you to remove jammed envelopes or labels.
12
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Catch Tray
Receives mail pieces after processing.
Inside System Base
2
Meet Your Mailing System
Ink Cartridge
Prints the postal imprint on envelopes.
Postal Security Device
(PSD)
Postage meter. Stores postage fund and tracks
postage usage.
Cover
Lift from the front to open.
13
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2.2
Accessories
Report Printer (Optional)
2
Meet Your Mailing System
A USB printer can be directly connected to the mailing system for printing
mailing-related reports.
14
For more information, about compatible printers that can connect
to your mailing system, please contact technical support.
| Page 15 | Feb-06-2024 06:51 |
Barcode Scanner (Optional)
2
• to identify accounts through barcodes
• to scan tracking numbers on mails and send them to postal server
Meet Your Mailing System
This scanner is used:
15
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2.3
Control Panel Features
Display Areas
2
Meet Your Mailing System
Rate and Services
1
Indicates the current rate and services selected.
Date
2
Displays the date that will be printed.
16
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3
Indicates the amount to be printed on the envelope.
Weight
4
Current weight used to calculate postage amount.
Mailbox
7
Indicates unread messages in message box.
Imprint Memory
8
Displays selected imprint memory when applicable.
Account
9
Displays account currently selected.
Item Counter
10
Counts the envelopes or labels printed since the last
counter reset.
Item Counter Reset
11
Resets the item counter to zero. This is the starting
point for batch data reports.
Remaining funds
12
Displays funds available for postage.
Label Indicator
28
When displayed, indicates that the mailing system
will print a label.
Print Offset
29
Indicates the printing offset status (imprint position
shifting for thick envelopes).
Weighing Type
30
Current weighing method.
Imprint Right
31
Allows your selection of a Text or a Slogan. Indicates
that a Text/Slogan will be printed at the closest place
of imprint.
Imprint Left
32
Allows your selection of a Text or a Slogan. Indicates
that a Text/Slogan will be printed at the left most of
imprint.
Type of stamp
33
Current type of stamp. Use Stamp shortcut to change.
2
Meet Your Mailing System
Postage
Keys and Shortcuts
NAVIGATION KEYS
Return
27
Goes back to the previous screen.
Home Screen
26
Returns the system to the Home screen.
Menu
14
Accesses the menu settings.
OK
13
Validates a selection.
19
SHORTCUT KEYS
17
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2
Meet Your Mailing System
Funds
22
Accesses funds management (including adding
funds).
Imprint
Memories
24
Accesses preset imprint and account memories.
These presets are managed by the supervisor.
Print Labels
23
Switches to label printing (instead of envelopes).
Rate Selection
25
Displays the rate selection screen.
Stamp
20
Accesses stamp selection and stamp set up
screens.
Weighing Type 21
Opens the weighing type selection menu
(Standard Weighing, Differential Weighing,
Manual weight entry...)
KEYPAD
Alphanumeric
Keys
17
Allows the entry of alpha or numeric values
(accounts or other set up information). Press a key
several times to display all possible characters.
Clear/Reset
Rate
18
Clears keypad entries and existing data in entry
fields or, from the home screen, resets rate to
default.
START / STOP KEYS
Sleep/Wake/Soft
5
Off
Wakes the mailing system up or turns it to
'Sleep-mode' or 'Soft off mode'. The light indicates
the system state (green = awake, amber
(continuous) = sleep-mode, amber (blinking) = Soft
off mode)
Start
16
Starts printing process.
Stop
15
Stops printing and all mechanical activity (motors)
in the mailing system.
18
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Keypad Use
For different contexts, the table below indicates the successive characters you may
obtain by pressing keys several times in a row.
Alpha-numeric
Custom text
1
1
1
2
2ABCabc
2ABC
3
3DEFdef
3DEF
4
4GHIghi
4GHI
5
5JKLjkl
5JKL
6
6MNOmno
6MNO
7
7PQRSpqrs
7PQRS
8
8TUVtuv
8TUV
9
9WXYZwxyz
9WXYZ
0
0
0
.
.,#/:@*?&!-+\
.,#/:@*?&!-+\_
C
'Clear' function
'Clear' function
2
Meet Your Mailing System
Key
19
| Page 20 | Feb-06-2024 06:51 |
2.4
Connections
Connectors
2
Your Mailing System has USB ports that allow you to connect to a printer or a USB
memory key.
Meet Your Mailing System
Power Connector and
Switch
To wall socket or feeder
USB Port Type B
To connect PC
COM2/3
To weighing platform
COM1
To auto feeder
Three USB Ports
To memory device, printer, or barcode reader
LAN Port
To connect to the LAN, in order to access online
services
Connection Diagram
Your mailing system has LAN ports that allow you to connect to the LAN network and
access Online Services.
20
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Detail of Connections
2
Base to weighing platform connection
Wall Socket
Power Source
COM1
Feeder to Base connection
Meet Your Mailing System
COM2/3
Power connectors
Power connectors are shown in section Connectors on page 20.
21
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2.5
Power Management
The System can only use the LAN if the LAN cable is connected
BEFORE the power chord is plugged in.
2
Meet Your Mailing System
Energy Star® Compliance
Office equipment is generally powered on 24 hours a day, so power management
features are important for saving energy and reducing air pollution.
Your mailing system is an Energy Star® qualified mailing system that automatically
goes into a low power sleep mode after a period of inactivity.
A very low power sleep mode called soft off mode is also available. This mode should
only be used for long periods of non-use of the machine. In this mode, the machine
takes longer to wake up and the automatic postal updates cannot take place.
Spending a large portion of time in low power mode not only saves energy but helps
your equipment run cooler and last longer.
How to Turn the Mailing System to Sleep/Soft Off Mode
You can also turn the mailing system to sleep mode manually.
22
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To change the period of time after which the mailing system
switches to 'sleep' mode, see How to Change System Time-outs
on page 243.
1.
Press
2
(at the top right corner of the control panel).
To avoid weighing errors, make sure the weighing device
platform is clear when starting the machine.
When the mailing system is in soft off mode, it is able to
automatically wake up to perform automatic call if scheduled
date and time is reached.
Meet Your Mailing System
- A short press on the sleep/on/soft off mode button sets the machine to
sleep mode.
- A long press on the sleep/on/soft off mode button sets the machine to soft
off.
The light located next to the key indicates:
- Green: The mailing system is in awake mode and ready for use.
- Amber (continuous): The mailing system is in sleep mode (low power mode).
- Amber (blinking): The mailing system is in soft off mode (very low power
mode).
How to Turn the Mailing System to Off Mode
To turn off your system, you can use the on/off button located on the right side of the
Base.
1.
Turn your system to sleep mode (see How to Turn the Mailing System to Sleep/Soft
Off Mode on page 22).
2.
(at the top right corner of the
Be sure that the light located next to the key
control panel) is Amber meaning that the mailing system is in sleep mode.
23
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3.
2
Meet Your Mailing System
24
Turn off your mailing system. The circle (or O) indicates the system is off.
| Page 25 | Processing Mail | Feb-06-2024 06:51 |
3
Processing Mail
This section describes how you can run mail: choosing a type of stamp, selecting a rate
and weighing method, activating sealing and so on, depending on the type of process
you need to apply to your mail.
3.1
Preparing and Starting your Work Session .......................27
How to Sort Mail ...........................................................................................................27
How to Log in and Start a Work Session .............................................................28
3.2
Choosing Stamp Type ..............................................................31
How to Change the Current Type of Stamp ........................................................33
How to Use the Feeder ...............................................................................................35
3.3
Processing Examples ................................................................37
How to Add Insurance ................................................................................................45
Dimensional weighing - Automatic ........................................................................46
How to Print Meter Tape Strips ...............................................................................50
How to Process Certified Mail ..................................................................................52
How to Process E-Certified Mail ..............................................................................53
How to Process a Large Flat Envelope .................................................................57
How to Process International Mail .........................................................................58
How to Process a Postcard .......................................................................................59
How to Enter the Weight Manually ........................................................................88
How to Set [Received] Mode printing ....................................................................64
How to Set [No Printing] Mail processing ............................................................66
How to Set Postage for [Standard] Mail ..............................................................37
How to Process [Standard] Mail .............................................................................41
3.4
Mail Corrections .........................................................................68
How to Set [Amount Correction] Mode printing ................................................68
How to Set [Redate] Mode printing .......................................................................70
3.5
Settings ........................................................................................73
How to Use Imprint Test ..........................................................................................115
How to Use an Imprint Memory ............................................................................117
How to Change Account .........................................................................................169
How to Change Account with a Barcode Scanner .........................................170
How to Select a Rate ................................................................................................183
How to Use Rate Chaining .....................................................................................187
25
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How to Use Standard Weighing .............................................................................83
How to Use Differential Weighing ..........................................................................84
How to Use Differential Weighing Automatic Label ........................................86
How to Enter the Weight Manually ........................................................................88
How to Change the Date .......................................................................................107
How to Add (or Cancel) a Text on the Stamp ..................................................288
How to Add (or Cancel) a Slogan on the Stamp .............................................294
How to Move the Stamp (Print Offset) .................................................................96
3.6
Advanced Operations ............................................................102
How to Reset Batch Counters ...............................................................................102
How to Count Mail pieces by Weighing .............................................................103
How to Fill the Automatic Label Dispenser .......................................................104
26
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3.1
Preparing and Starting your Work Session
Preparation Steps
These preparation steps allow to run your mail more efficiently.
3
It involves:
This section also describes how to use the mailing system automatic feeder (Using the
Feeder on page 35).
Sorting Mail by Type and Task
Processing Mail
• Sorting mail by type and task, to make processing faster (Sorting Mail by Type
and Task on page 27).
• Logging into the system to start a work session (Turning On Your System and
Starting a Work Session on page 28).
• Selecting the Type of stamp that matches each mail batch (Selecting the Type
of Stamp).
To save time, sort your mail in groups that have similar characteristics.
This will prevent you from changing stamp settings too often, and allow you to fully
benefit from the automatic features of your mailing system, particularly Differential
Weighing that allows you to process mail much quicker.
Follow the steps below to sort your mail into different stacks.
How to Sort Mail
Put the mail in different stacks according to the characteristics and in the order that
follows:
1.
Mail Type.
See table in Type of Process and Type of Stamp on page 31
Outgoing mail with different postage types
- Standard postage
- Date to correct
- Amount to correct
Incoming mail
Mail to count or to seal only.
2.
Separate envelopes that require sealing from those that do not.
27
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3.
Accounts to allocate costs to (only if you have to select an account at login, see
Settings on page 73).
4.
Rates to apply and services to add.
5.
Physical characteristics.
Separate mail pieces that exceed the weight, size or thickness allowed in the
system mail path (see Mail Specifications on page 345).
3
6.
Finally, sort each stack by item size.
Turning On Your System and Starting a Work Session
Processing Mail
Turning the system on automatically starts a work session on the mailing system.
At start-up, depending on specific supervisor settings:
• The access to the system may be open.
• You may have to enter a PIN code.
• You may have to select an account.
Your work session ends when the system returns to a 'Sleep' mode.
You should not put anything on the weighing platform before
starting the mailing system.
How to Log in and Start a Work Session
To log in as a user:
28
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1.
Press
to wake-up the system.
The system may display one of the following screens:
Home screen [Standard]
3
Processing Mail
Login Screen
Account Screen
29
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2.
If the following screen is displayed:
- Home Screen [Standard]: If this screen is displayed, no other step is required
to navigate through the system.
- Login Screen: If the login screen is displayed, enter your PIN code.
- Account Screen: If the account screen is displayed, select your account as
follows.
- Use up and down arrows (use double arrows to scroll list) and press
[OK] to validate.
- You can also use a barcode scanner (optional) to select your account.
3
The Home Screen [Standard] page is displayed. The work session starts.
Processing Mail
How to Find an Account
Find your account quicker: type the account number or use a
barcode scanner instead of using up and down arrows.
To type letters using the keypad, press the corresponding key
several times in a row like a cell phone. (Example: To have “N”
press twice the key “6”).
How to Change Account Information
• To change allocating accounts when a session is already opened, see Changing
the Current Account on page 73.
• To choose security level for accounts and access control as the Supervisor, see
Accounts and Access Control on page 133.
• To turn your system on sleep mode, see How to Turn the Mailing System to Sleep
Soft/Off Mode on page 22.
30
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3.2
Choosing Stamp Type
Type of Process and Type of Stamp
The table below indicates the type of stamp to choose, depending on the type of process
you want to apply to each set of mail.
3
The column on the right indicates the options available for each type of stamp.
If you do not set any parameter, the mailing system uses default values.
Processing Mail
31
| Page 32 | Feb-06-2024 06:51 |
Type of process
Type of stamp
Available Stamp options
Applying postage to outgoing [Standard]
mail
(Printing [Standard
Mail] on page 37)
•
•
•
•
•
•
•
Re-dating a mail piece:
• No weight, postage amount
=0
• Date format
• Print offset (optional)
• Sealing (optional)
3
[Date Correction]
Processing Mail
(Printing [Redate]
Mode on page 64)
Correcting a postage amount [Amount correction]
(print on back of envelope):
(Printing [Amount
Correction] Mode on
page 68)
Printing 'Received' or the date [Received]
on incoming mail:
(Printing Incoming
Mail with [Received]
Mode on page 64)
Counting by feeding:
[No printing]
(using optional feeder)
(Running [No
Printing] Mail on
page 66)
•
•
•
•
Rate
Weight
Date format
Text (optional)
Slogan (optional)
Print offset (optional)
Sealing option (mechanical)
Amount
Date (optional)
Print offset (optional)
Sealing (optional)
• Print date and/or 'Received'
• Print offset (optional)
• Counter reset
• Turn sealer off (if installed)
The system selects [Standard] type of stamp at startup by
default.
See also
• To set default values as supervisor: see Configuring your Mailing System on page
231.
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Customizing Your Stamp
When processing mail you will be required to select the 'Type of stamp' you need. For
example, you can select “Standard” to print postage, or “Received” to print the date
on incoming mail, or “No printing” for seal only applications.
For each 'Type of stamp' you select, the mailing system displays all the specifications
- and only those specifications - for the type of process you will use.
3
Home Screen and Configuration Menu
• A specific home screen that displays current stamp configuration (weight, postage,
etc.).
• A specific imprint configuration menu that allows you to set stamp parameters.
To directly gain access to the configuration menu of the type of
stamp, press the
shortcut key on the control panel.
Processing Mail
Each type of stamp is associated to:
Your system has six shortcut keys for direct access to save time.
You can eliminate key strokes for rate selection, imprint
memories, label printing, add or check funds, weighing mode
selection and to customize the stamp.
How to Change the Current Type of Stamp
Once you are logged in as user:
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| Page 34 | Feb-06-2024 06:51 |
1.
Either:
Press
or
Press
and select: Customize Stamp
The Customize Stamp screen is displayed.
3
Processing Mail
2.
Select Type of stamp.
The Type of stamp screen is displayed.
3.
Select the type of stamp in the list and press [OK].
The Customize stamp screen is updated and displays the menu items that allow
you to modify the stamp options.
4.
34
Press
to return to the home screen.
| Page 35 | Feb-06-2024 06:51 |
Using the Feeder
The procedure below describes how to place a stack of mail pieces in the Hopper.
Depending on the weighing method you choose to run mail, you may have to insert
the envelopes one by one or place a stack of envelopes in the hopper.
3
How to Use the Feeder
Feeding a stack of mail pieces:
Fan the envelopes to separate them.
2.
Bevel the edge of the stack.
3.
Place the envelopes in the hopper, their upper edge resting against the rear guide.
4.
Adjust the side guide for large envelopes. To adjust the guide, push it gently to
rest against the envelopes, without pressing.
Processing Mail
1.
Envelopes flaps must be closed, not nested.
Do not try to seal self-adhesive envelopes.
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| Page 36 | Feb-06-2024 06:51 |
Thickness Setting:
The feeder have 2 thickness settings that you can use according to the envelopes
you have to process. Use this setting if several thin envelopes pass at one time
through the feeder or, if thick envelopes are blocked at the entrance of the mail
path.
3
1.
Open Feeder Cover.
2.
Change lever position:
Processing Mail
- 1 for thin envelopes
- 2 for thick envelopes.
3.
36
Close the Feeder Cover.
| Page 37 | | Feb-06-2024 06:51 |
3.3
Processing Examples
Standard Mail
To apply Postage for [Standard] mail, follow the settings below.
3
How to Set Postage for [Standard] Mail
To set the stamp quickly, consider using imprint memories. The
memories store stamp characteristics together with rates and,
if activated, charged account. See Imprint Memories on page
267.
Processing Mail
The procedure below outlines steps in a recommended sequence to process your mail.
• As mail requirements quickly vary, some settings may not be necessary, or their
order may vary.
• You must begin with selecting the Type of stamp to gain access to the additional
options and be able to run your mail (standard is default).
Required settings:
1.
Make sure you are on the home screen of the [Standard] type of stamp.
The type of stamp is indicated at the top of the home screen as illustrated below.
37
| Page 38 | Feb-06-2024 06:51 |
2.
Check or change the type of stamp, if you are not in [Standard] mode.
Press
to access the Customize Stamp screen:
3
Processing Mail
38
To change the type of stamp, select Stamp type and then select [Standard] in
the Type of stamp screen. For more details, see How to Change the Current 'Type
of Stamp' on page 33.
To select an option in the screen: Use related keys located on
right hand side of display.
| Page 39 | Feb-06-2024 06:51 |
3.
Additionally, you can configure stamp elements from the Customize stamp screen
as follows:
Change Imprint left or right:
The machine supports Imprint left and Imprint right. These flexible areas allow
you to select Slogan or Text. Therefore you can print a stamp with:
- One slogan and one text:
3
Processing Mail
- Two Slogans:
- Two Texts:
To select Slogan, see How to Add (or Cancel) a Slogan on the Stamp on page 294.
To select Text, see How to Add (or Cancel) a Text on the Stamp on page 288.
Check or change the Date or Date Format:
Select Date and then select a date option in the Date advance screen. Select
Today's date for printing today's date. For more details, see How to Change the
Date on page 107.
Press
to return to the home screen.
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| Page 40 | Feb-06-2024 06:51 |
4.
Select a rate and add services.
Press
to open the Rate selection screen.
3
Processing Mail
Type a rate number to select a rate or display new rate options.
Select Other selections to gain access to the Rate History or Rate Wizard options
that follow:
- Select Rate History to choose a recently selected rate.
- Select Rate Wizard to choose rate options in lists (includes rates not shown
on rate selection screen).
For more details, see Selecting a Rate on page 77.
5.
Select a Weighing Mode
Depending on the quantity and type of mail you have to process, you can choose
an efficient weighing method that uses the weighing platform to save time: see
Choosing a Weighing Type on page 83.
To change the current weighing mode, press
the Weighing type screen.
and select a weighing mode in
If the WP automatic selection is activated (see Weighing
Platform Automatic Selection on page 250), you can change, from
the home screen, the weighing mode to Standard Weighing
(WP) by putting a mail piece on the Weighing Platform.
You can also apply the following optional setting(s):
40
| Page 41 | Feb-06-2024 06:51 |
1.
Move the stamp away from the envelope edge for thick envelopes: see How to
Move the Stamp (Print Offset) on page 96.
2.
Close envelopes using the feeder sealer: see Using the Sealing Function on page
101.
You are now ready to print.
3
How to Process [Standard] Mail
In mode Standard Weighing (
):
From the [Standard] home screen, to print postage directly on mail pieces:
1.
Put the mail piece on the Weighing Platform.
The weight of the mail piece is displayed in the Weight area of the screen and the
postage amount is updated.
2.
Press
Processing Mail
Mail processing mainly depends on the weighing method you have chosen. It is indicated
by the icon in the Weighing Type zone of the screen.
. The system motors start running.
If the Smart Start function is activated, the motors start
automatically when you withdraw the mail piece from the
weighing platform. To enable Smart Start, see How to Activate
/ Deactivate Smart Start on page 244.
3.
Remove the envelope from the WP and insert it into the mail path against the
rear-guide wall, with the side to be printed facing upwards.
If a mail piece is bigger than mail path maximum thickness,
press
to print a label. The label is printed. To know the
maximum thickness, see Mail Specifications on page 345.
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| Page 42 | Feb-06-2024 06:51 |
4.
The mailing system prints postage and the mail piece (or label) is sent to the catch
tray.
When using sealer, collect the mail piece stack in the catch tray
and put stack aside to let envelopes dry.
3
If you want to print several identical labels:
1.
Press
and enter the number of labels.
Processing Mail
Make sure there is enough labels are available in the label dispenser (see How to
Fill the Automatic Label Dispenser on page 104).
2.
Press
to print the labels.
In optional mode Differential Weighing (
):
From the [Standard] home screen:
1.
Place the stack of mail to process on the Weighing Platform, then follow the
instructions on the screen or the steps below.
2.
Remove the first mail piece from the top of the stack. The mailing system displays
weight and postage on the home screen and starts motors automatically.
3.
To print the stamp, insert the mail piece into the base against the rear-guide wall,
with the side to be printed facing upwards.
If a mail piece is bigger than mail path maximum thickness,
press
to print a label. The label is printed. To know the
maximum thickness, see Mail Specifications on page 345.
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| Page 43 | Feb-06-2024 06:51 |
4.
The mailing system applies postage and the mail piece (or label) is sent to the
catch tray.
When sealer is activated, collect the mail piece stack in the catch
tray and put stack aside to let envelopes dry.
5.
3
Repeat the previous step for each piece of mail.
To quit the process at any time, press
.
In optional mode Differential Weighing Automatic Label (
):
From the [Standard] home screen:
1.
Place the stack of mail you to process on the weighing platform, and then follow
the instructions on the screen or the steps below.
2.
Remove the first mail piece from the top of the stack. The mailing system displays
weight and postage on the home screen, starts motors and prints the label
automatically.
Processing Mail
When you remove the last object from the Weighing Platform,
the mailing system will ask if you want to print it. You can
answer Yes or No.
If you inadvertently remove more than one item from the WP,
replace removed items on WP before weight stabilization to
avoid printing label (about 1.5 seconds).
3.
Repeat the previous step for each piece of mail.
To quit the process at any time, press
.
When you remove the last object from the Weighing Platform,
the mailing system will ask if you want to print it. You can
answer Yes or No.
When sealer is activated, collect the mail piece stack in the catch
tray and put stack aside to let envelopes dry.
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| Page 44 | Feb-06-2024 06:51 |
In other modes (Manual Weight Entry
, no weight ...):
From the [Standard] home screen:
3
1.
Press
2.
Insert the envelope into the mail path against the rear-guide wall, side to be printed
facing upwards.
. System motors start running.
Processing Mail
If a mail piece is bigger than mail path maximum thickness,
press
to print a label. The label is printed. To know the
maximum thickness, see Mail Specifications on page 345.
3.
The mailing system applies postage and the mail piece (or label) is sent to the
catch tray.
When sealer is activated, collect the mail stack in the catch tray
and put stack aside to let envelopes dry.
To print several identical labels:
1.
Press
and enter the number of labels.
Make sure the labels are available in the label dispenser (see How to Fill the
Automatic Label Dispenser on page 104).
2.
44
Press
to print the labels.
| Page 45 | Feb-06-2024 06:51 |
How to Add Insurance
You can add insurance coverage for your mailpieces to protect against loss or damage.
Insurance fees are based on the item’s declared value. There are limitations for insuring
some products and certain items. Some types of mail classes may include insurance
in the price of service.
3
• Not all mail classes may offer insurance.
• Be sure to use the correct label for the service you want.
Place the item on the weighing platform and press
2.
Select Extra Services [9].
3.
Select Insurance [7].
.
Processing Mail
1.
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| Page 46 | Feb-06-2024 06:51 |
4.
Enter the dollar amount to insure your shipment for.
5.
Press the [OK] button twice to save and exit to the home screen. The total cost is
now displayed on the screen.
3
Processing Mail
Dimensional weighing - Automatic
USPS & Dimensional Weighing
When processing items using:
• Priority Mail
• Priority Mail Express
• Parcel Select
• Retail Ground
The USPS is adopting DIM weight pricing. Dimensional weight involves factoring the
box size into pricing. If the dimensional weight exceeds the actual weight, the shipping
rate is based on the dimensional weight instead. Essentially, the bigger the box, the
higher the cost.
• This change will affect all shipments of packages or parcels in the specified Rate
Classes.
• The new rate software will allow input of the package dimensions and
automatically calculate the corresponding weight with the correct rate.
• Please see below for the step-by-step instructions.
Using Dimensional Weighing
The following example explains how to use dimensional weighing:
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| Page 47 | Feb-06-2024 06:51 |
1.
From the home screen (using the Priority mail class), place the item on the scale.
The system will prompt for the destination ZIP Code.
3
Processing Mail
Using the numeric keys enter the zip code.
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| Page 48 | Feb-06-2024 06:51 |
2.
The display will prompt you to select the basic shape of the item by using switch
button.
3
Processing Mail
Select Parcel for a rectangular-shaped parcel and Non-rectangular for all other
items.
For more details, see Parcel Specifications on page 347.
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| Page 49 | Feb-06-2024 06:51 |
3.
The display will prompt you to enter the dimensions of the item. Use the numeric
keys to enter the dimensions.
The prompts may vary depending upon what shape was
selected.
3
The display will display the entered dimensions. Select Next.
5.
The display will display the rate selection screen. Select Next.
Processing Mail
4.
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| Page 50 | Feb-06-2024 06:51 |
6.
The display will show the postage, process as normal.
3
Processing Mail
How to Print Meter Tape Strips
The mailing system allows you to print adhesive meter tapes for mail pieces that are
a too big to fit through the machine.
1.
50
Press
and enter the number of postage meter tape strips. Make sure there
are enough postage meter tape strips are available in the label dispenser.
| Page 51 | Feb-06-2024 06:51 |
2.
Place your mail piece on the weighing platform and select your rate (make sure
that standard weighing type is selected).
3
Processing Mail
3.
Press the green
button to print labels.
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| Page 52 | Feb-06-2024 06:51 |
4.
Peel the postage meter tape strips of its backing and apply it to your mail piece.
3
Processing Mail
How to Process Certified Mail
The USPS offers several Confirmation Services to assure postal customers of the
delivery of their parcels. To track parcels, the USPS must be able to uniquely identify
each one with a label.
• Not all mail classes may offer Certified.
• Be sure to use the correct label for the service you want.
1.
Place your item on the weighing platform and press
2.
Select Extra Services [9].
52
.
| Page 53 | Feb-06-2024 06:51 |
3.
Select Certified [1].
3
Press the [OK] button to save and exit to the home screen. The cost of 1st Letter
Cert is now displayed on the screen.
Processing Mail
4.
How to Process E-Certified Mail
The USPS offers several Confirmation Services to assure postal customers of the
delivery of their parcels. To track parcels, the USPS must be able to uniquely identify
each one with a label. When tracking a parcel using electronic confirmation services,
an eConfirmation label is used.
Neopost provides you with special eConfirmation labels once you sign up for the
eConfirmation contract. The three types of eConfirmation labels correspond to the
three types of eConfirmation Services supported by the USPS: eDelivery Confirmation
labels, eSignature Confirmation labels, and eCertified Mail labels.
53
| Page 54 | Feb-06-2024 06:51 |
• Not all mail classes may offer eCertified.
• Be sure to use the correct label for the service you want.
3
Processing Mail
1.
Place the item on the weighing platform and press
2.
Select Extra Services [9].
3.
Select E-Services [4].
4.
Select eCertified [1].
54
.
| Page 55 | Feb-06-2024 06:51 |
5.
Enter the destination ZIP Code.
3
Enter an e-Confirmation Sender ID. (Optional)
7.
Select [1] for eCertified, [2] for Return Receipt, [3] for eReturn Receipt. (Optional)
8.
Press the [Finish] button to save and exit to the home screen.
Processing Mail
6.
55
| Page 56 | Feb-06-2024 06:51 |
9.
Press
and enter the number of labels.
Make sure there is enough labels are available in the label dispenser (see Filling
the Label Dispenser).
10. Press
3
to print the labels.
11. Add an eConfirmation service.
In the e-Confirmation screen, check the PIC number (tracking number) or scan it.
The machine automatically suggests the next PIC number.
Processing Mail
If the displayed PIC number does not match your label, use the [C] key on the
keypad to clear numbers (right to left), then enter the correct PIC number.
Use the labels in order to avoid typing the full PIC number each
time. If you have a scanner, scan the PIC number - this is fast,
easy, and reliable.
12. Press
56
again to print the labels.
| Page 57 | Feb-06-2024 06:51 |
How to Process a Large Flat Envelope
The process of mailing any item depending on a variety of factors such as weight,
length, width and thickness. This example is for a 10" x 13" envelope, weighing
approximately two ounces and less than a half inch thick.
Rates are accessed from the Rate Selection screen.
3
In this example:
• The envelope is 10 inches by 13 inches and is less than a
1/2 inch thick.
• The envelope weighs between 0 and 13 ounces.
1.
Place the item on the weighing platform and press
on the control panel.
The Rate Selection screen is displayed.
2.
Select 1st Large Envelope [4].
3.
Follow the on-screen instructions. Once you have chosen the rate and services,
press [OK] to button to save and exit to the home screen. The cost of Large Flat
Envelope is now displayed on the screen.
Processing Mail
These are the basic steps:
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| Page 58 | Feb-06-2024 06:51 |
How to Process International Mail
The mailing system allows you to process items for international mailing by selecting
the appropriate country when processing.
For this example we will be processing an International First Class Letter to Great
Britain.
3
One common mistake is to look for England or United Kingdom
instead of Great Britain when selecting the country.
Processing Mail
1.
Place the item on the weighing platform and press
2.
Select Int'l Mail [8].
3.
On that screen, you can:
.
Press one of the rate buttons (or type the number) to select the rate or display
rate options.
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| Page 59 | Feb-06-2024 06:51 |
4.
Select the destination country by entering the country number or by selecting the
country from the list.
3
Processing Mail
5.
Press the [OK] button twice to save and exit to the home screen. The cost of
International is now displayed on the screen.
How to Process a Postcard
The mailing system allows you to process Postcards by selecting the appropriate mail
class when processing.
1.
Place the postcard on the weighing platform and press
2.
Select Other selections.
.
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| Page 60 | Feb-06-2024 06:51 |
3.
Select Rate Wizard.
4.
Select First Class [1].
5.
Select Domestic [1].
6.
Select Postcard [5] and press the [Next] button to select Service.
3
Processing Mail
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| Page 61 | Feb-06-2024 06:51 |
7.
Press the [Next] button to display Summary.
3
Press the [Finish] button to exit to the home screen. The cost for mailing you
postcard is now displayed and you are ready to print.
Processing Mail
8.
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| Page 62 | Feb-06-2024 06:51 |
How to Enter the Weight Manually
Manual Weight Entry
Manual Weighing allows you to enter the weight manually. You may have to enter the
weight manually if a mail piece exceeds the weighing capacity of your Scale.
3
To enter the weight manually from the home screen, you must first select the postal
class:
1.
Select the postal rate.
Processing Mail
To select a rate, see How to Select a Rate on page 183.
2.
Either:
Press
or Press
and select the path:
The Weighing mode screen is displayed.
3.
Select Manual Weight Entry.
The Manual Weight Entry screen is displayed.
62
Job settings
Weighing Modes
| Page 63 | Feb-06-2024 06:51 |
4.
Enter the weight (first lb then oz) and press [OK] to validate.
3
5.
Press
to return to the home screen.
The home screen displays the Manual Weight Entry icon (
entered.
) and the weight
Processing Mail
If the weight exceeds a threshold, the rate will be chained to
another rate. For more information, refer How to Use Rate
Chaining on page 187.
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| Page 64 | Feb-06-2024 06:51 |
How to Set [Received] Mode printing
This section describes how to use the [Received] type of stamp, to:
• Print the date on incoming mail.
• Print 'Received' on incoming mail.
3
You must begin with selecting the Type of stamp to gain access
to the corresponding parameters and be able to run mail.
Processing Mail
Required settings:
1.
64
Make sure you are on the home screen of the [Received] type of stamp.
The type of stamp is indicated at the top of the home screen as illustrated.
| Page 65 | Feb-06-2024 06:51 |
2.
Check or change the type of stamp, if you are not in [Received] mode.
Press
to access the Customize Stamp screen:
3
Additionally, you can:
-
Activate or deactivate printing Date received.
Activate or deactivate printing 'Received'.
Add slogan, custom text to the stamp.
Activate the Print Counter.
Select the option to change. The buttons indicate the current status of the
options. The screen indicates the current status of the options.
- Press
Processing Mail
To change the type of stamp, select Stamp type and then select [Received] in the
Type of stamp screen. For more details, see How to Change the Current Type of
Stamp on page 33.
to return to the home screen.
To select an option on the screen, use related keys located on
the right hand side of the display.
You can also apply this optional setting:
1.
Move the stamp away from the envelope edge for thick envelopes: see How to
Move the Stamp Print Offset on page 96.
You are now ready to print.
On the [Received] home screen:
1.
Press
. System motors start running.
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| Page 66 | Feb-06-2024 06:51 |
2.
Insert the mail piece into the mail path against the rear-guide wall, side to be
printed facing upwards.
3
Processing Mail
The Mailing System applies the imprint and the mail piece is sent to the catch tray.
How to Set [No Printing] Mail processing
This section describes how to use the [No Printing] type of stamp, for:
• Sealing envelopes using the auto-feeder sealer (if installed).
• Only conveying mail, for counting or testing purposes.
Main setting:
1.
Make sure you are on the home screen of the [No printing] type of stamp.
The type of stamp is indicated at the top of the home screen as illustrated.
66
| Page 67 | Feb-06-2024 06:51 |
2.
Check or change the type of stamp, if you are not in [No Printing] mode.
Press
to access the imprint screen:
3
3.
Press
to return to the home screen.
If you want to seal envelopes without printing you must turn
the sealer lever on: see Using the Sealing Function on page 101
Processing Mail
To change the type of stamp, select Stamp type and then select [No printing] in
the Type of stamp screen. For more details, see How to Change the Current 'Type
of Stamp' on page 33.
On the [No Printing] home screen:
. System motors start running.
1.
Press
2.
Insert the mail piece(s) into the mail path against the rear-guide wall.
3.
The Mailing System does not apply postage and the envelope is ejected.
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| Page 68 | Feb-06-2024 06:51 |
3.4
Mail Corrections
How to Set [Amount Correction] Mode printing
A postage amount that is too low can be corrected. The sequence is identical to
Re-Dating Mail, except that the postage must be set to the desired additional amount.
3
Processing Mail
If you have a mail piece that has been stamped with a postage amount that is not the
correct, you must correct the postage amount before mailing. This is done by applying
a second stamp on the back of the envelope with the additional postage amount. The
total postage will be the front and back stamps.
• Only one postage correction indicia (stamp) is permitted.
• On letter size mail, place the postage correction indicia
(stamp) on the non-address side of the envelope in the
upper right corner.
• If the postage correction indicia (stamp), is printed on a
label it may be placed on the address side of the envelope
in the lower left corner.
Required settings:
1.
Make sure you are on the home screen of the [Amount Correction] type of stamp.
The type of stamp is indicated at the top of the home screen as illustrated.
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| Page 69 | Feb-06-2024 06:51 |
2.
Check or change the type of stamp.
Press
to access the Customize Stamp screen:
3
To select an option on the screen, use related keys located on
the right hand side of the display.
3.
Processing Mail
To change the type of stamp, select Stamp type and then select [Amount
Correction] in the Type of stamp screen. For more details, see How to Change the
Current 'Type of Stamp' on page 33.
Select Amount and enter the desired amount.
Press [OK] to validate.
Press
4.
to return to the home screen.
[Amount correction] type of stamp also allows you to correct the Date if necessary.
- Select Date and then select a date option in the Date Advance Screen.
- Press
to return to the home screen.
You can also apply this optional setting:
1.
Move the stamp away from the envelope edge for thick envelopes: see How to
Move the Stamp (Print Offset) on page 96.
You are now ready to print.
On the [Amount correction] home screen:
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| Page 70 | Feb-06-2024 06:51 |
1.
Press
2.
Insert the mail piece into the mail path against the rear-guide wall, side to be
printed facing upwards.
. System motors start running.
3
Processing Mail
The Mailing System applies the imprint and the mail piece is sent to the catch tray.
How to Set [Redate] Mode printing
If you have a mail piece that has been stamped with a date that is not the actual date
you are mailing the piece, you must "Redate" the mail piece before mailing. Redating
is done by applying a "0" value date correction indicia (stamp) to the envelope / item.
70
| Page 71 | Feb-06-2024 06:51 |
• USPS postal regulations state that the indicia (stamp)
must show the actual date the mail is deposited with the
post office. The post office may return mail if the correct
date is not on the indicia.
• Only one date correction indicia (stamp) is permitted.
• On letter size mail, place the date correction indicia (stamp)
on the non-address side of the envelope in the upper right
corner.
• If the date stamp is printed on a label, it may be placed
on the address side of the envelope in the lower left corner.
3
Required settings:
Processing Mail
1.
Make sure you are on the home screen of the [Redate] type of stamp.
The type of stamp is indicated at the top of the home screen as illustrated.
2.
Check or change the type of stamp.
Press
to access the Customize Stamp screen:
To change the type of stamp, select Stamp type and then select [Redate] in the
Type of stamp screen. For more details, see How to Change the Current 'Type of
Stamp' on page 33.
3.
Select the new Date.
Select a date option in the Date advance screen. Select Today's date for printing
today's date. For more details, see How to Change the Date on page 107.
Press
to return to the home screen.
You can also apply this optional setting:
71
| Page 72 | Feb-06-2024 06:51 |
1.
Move the stamp away from the envelope edge for thick envelopes: see How to
Move the Stamp (Print Offset) on page 96.
You are now ready to print.
On the [Redate] home screen:
3
1.
Press
2.
Insert the mail piece into the mail path against the rear-guide wall, side to be
printed facing upwards.
. System motors start running.
Processing Mail
The Mailing System applies the imprint and the mail piece is sent to the catch tray.
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3.5
Settings
Changing the Current Account
To process a batch of mail pieces using another account (on account-enabled
configurations), change the account as follows.
3
How to Change Account
In this example, we will change from "Marketing (account 01)" to "Sales (account 02)".
Processing Mail
You can change the account to charge to any account created.
To change accounts:
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1.
As a user:
Press
and select the path: Change Account
3
Processing Mail
The list of accounts that are available is displayed.
2.
74
Select the account you want to use and press [OK].
| Page 75 | Feb-06-2024 06:51 |
3.
Press
to return to the home screen. The current account number is displayed.
3
• Before using a barcode scanner with the system, it must
be setup and configured by a service technician.
• The barcode sheet of accounts that you create should be
Free 3 of 9.
Processing Mail
How to Change Account with a Barcode Scanner
A barcode scanner can be used for “One Click” entry of accounts into your Mailing
System. You can change the account to charge to any account created.
In this example, we will change from "Marketing (account 01)" to "Sales (account 02)".
To change accounts with a barcode scanner:
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1.
If not already done, connect the barcode scanner to the mailing system via a USB
port.
3
Processing Mail
The list of accounts barcodes that are available is typically placed near the mailing
system.
2.
76
Select the account you want to use and scan.
| Page 77 | Feb-06-2024 06:51 |
3.
The current account number is displayed.
3
Selecting a rate allows the Mailing System to calculate the postage amount when the
mail piece weight is available, either from a weighing device or, for big parcels, entered
manually (see How to Enter the Weight Manually on page 88).
The system provides you several ways to select a rate:
• Using a shortcut list in the rate selection screen.
• Using the rate wizard that asks you to choose all the rate parameters (class,
destination, format, services...) in complete lists of options.
• Using a list of the last 10 selected rates from the rate history.
On the home screen, press
refresh weight.
Processing Mail
Selecting a Rate
to select the default rate and
How to Select a Rate
To select a rate:
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1.
Either:
Press
or
Press
and select the path: Rate selection
The Rate Selection screen is displayed.
3
Processing Mail
2.
On that screen, you can:
Press one of the rate buttons (or type the number) to select the rate or display
rate options.
Press Other selections and then Rate History to select a recently selected rate or
Rate Wizard to build the rate with the wizard help.
3.
Follow the instructions on screen and, once you have chosen the rate and services,
press [OK] to validate your selection.
Postage displayed on the screen is zero as long as the weight
is not known (= zero).
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How to Use Rate Chaining
The rate table can implement the rate chaining function. For a selected rate if the weight
exceeds a threshold, the rate shall be chained to another rate.
When the printing with the rate chaining is done, the machine shall return to the selected
rate.
3
A rate chaining can require additional rate data such as a Zip Code.
The following example explains the rate chaining functionality:
Processing Mail
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1.
From the home screen, a rate has been selected.
3
Processing Mail
Select Manual weight Entry (see How to Enter the Weight Manually on page 88).
Enter a weight manually.
The weight entered exceeds a threshold lead to rate chaining.
2.
The ZIP Code screen is displayed.
Using the numeric keys enter the zip code and press OK to validate.
The ZIP Code is saved until a new ZIP Code is entered. When
the Machine is restarted, the ZIP Code is erased.
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3.
Select parcel form and press OK to validate.
3
Processing Mail
4.
The display will prompt you to enter the dimensions of the item. Use the numeric
keys to enter the dimensions.
The prompts may vary depending upon what shape was
selected.
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5.
The entered dimensions are displayed. Select Next to validate.
6.
The Rate Selection screen is displayed. Select OK.
7.
The machine displays the rate chaining on the homepage, process as normal.
3
Processing Mail
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Choosing a Weighing Type
Depending on the accessories and features on your Mailing System, several weighing
methods are available.
You can also enter the weight manually if you know it: see How to Enter the Weight
Manually on page 88.
3
How to Use Standard Weighing
In this mode, each mail piece is manually placed on the Weighing Platform, and then
put into the mail path.
If the Smart Start option is activated, you do not have to press
at each piece.
To access Standard Weighing you must be in the Manual
Weighing Home screen.
• Manual Weighing is the default weighing method when
the mailing system is first turned on.
• From Differential Weighing press
Weighing Home screen.
Processing Mail
Standard Weighing
to return to Manual
To use Standard Weighing:
1.
From the Home Screen place an item on the scale.
The mailing system switches to Standard Weighing.
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2.
The default mail class is displayed. You remove the mail piece from the scale
and run the mail piece through the mailing system.
The display shows "Printing in progress".
3
Processing Mail
How to Use Differential Weighing
Differential Weighing
(optional)
This mode speeds up the weighing process and increases your efficiency: all the mail
pieces are stacked together on the Weighing Platform. Remove the pieces one by one
and put them into the mail path. The Mailing System calculates the postage and prints
the mail piece automatically. You can leave all the mail pieces in a tray on the Weighing
Platform: the Mailing System will ask you to confirm printing for the last item removed
(from the tray).
The mails pieces will be processed at the displayed mail class.
To use Differential Weighing:
1.
Press
.
The Weighing type screen is displayed.
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2.
Select Differential Weighing type
.
The Weighing type is changed to Differential Weighing.
3
Processing Mail
3.
Place the mail piece on Weighing Platform.
4.
As you remove each piece the weight and selected rate and services is displayed
for the piece that is removed.
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5.
Run the piece through the mailing system to be stamped with the indicia.
3
Processing Mail
How to Use Differential Weighing Automatic Label
Differential Weighing Automatic Label
(optional)
This mode is identical to Differential Weighing except that the system automatically
prints the postage on labels.
To use Differential Weighing Automatic Label:
1.
Press
.
The Weighing type screen is displayed.
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2.
Select Differential Weighing Automatic Label type
.
The Weighing type is changed to Differential Weighing Automatic Label.
3
Processing Mail
3.
Place the mail piece on Weighing Platform.
4.
As you remove each piece the weight and selected rate and services is displayed
for the piece that is removed.
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| Page 88 | Feb-06-2024 06:51 |
5.
Press [Start] to print the label.
3
Processing Mail
How to Enter the Weight Manually
Manual Weight Entry
Manual Weighing allows you to enter the weight manually. You may have to enter the
weight manually if a mail piece exceeds the weighing capacity of your Scale.
To enter the weight manually from the home screen, you must first select the postal
class:
1.
Select the postal rate.
To select a rate, see How to Select a Rate on page 183.
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2.
Either:
Press
or Press
and select the path:
Job settings
Weighing Modes
The Weighing mode screen is displayed.
3.
3
Select Manual Weight Entry.
The Manual Weight Entry screen is displayed.
Enter the weight (first lb then oz) and press [OK] to validate.
Processing Mail
4.
If the weight exceeds a threshold, the rate will be chained to
another rate. For more information, refer How to Use Rate
Chaining on page 187.
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5.
Press
to return to the home screen.
The home screen displays the Manual Weight Entry icon (
entered.
) and the weight
3
Processing Mail
Configuring the Stamp
Depending on the current Type of stamp, you can modify the elements printed on mail
pieces as follows:
• Changing printed date
• Adding a pre-loaded Slogan to the left of the stamp
• Adding a custom text to the left of the stamp (you must first create it in supervisor
mode, see How to Add a New Text Message on page 290)
• Moving the stamp away from the right edge of the envelope.
See also
• How to Change the Current 'Type of Stamp' on page 33.
• Type of Process and Type of Stamp on page 31.
How to Change the Date
You can set the Date to change the date at a fixed time. This is
useful if you process mail after the last mail pickup for the day.
This ensures that the proper date of mailing is printed for the
next days mail pickup.
The Date setting allows you to:
• Change the date printed on the mail pieces for future sending (you are processing
the mail on Friday but not delivering the mail to the post office till Monday).
• To print no date.
• To print no day.
To change the date that will be printed:
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1.
Either:
Press
or
Press
and select the path: Customize stamp
The Customize stamp screen is displayed.
Select Date.
The Date screen is displayed.
Processing Mail
2.
3
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3.
On the Date screen, you can configure the printed date as follows:
To cancel the date, select No date.
To cancel the day in the date, select No day.
To choose another day, select the corresponding item in the list.
The
3
icon indicates the current selection.
The date can be advanced up to 30 days from today's date.
Processing Mail
Use the scroll button to select a different date.
4.
Press [OK] to apply changes and return to the configuration menu.
Adding Text and/or Slogan to the Stamp
Selection Slogan or Text are 2 flexible areas for communication that could be slogan
or text (i.e. one slogan and one text, 2 slogans or 2 texts).
You can add a text and a slogan to the stamp, as illustrated below.
• Imprint with a slogan and a text
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• Imprint with 2 slogans
• Imprint with 2 texts
3
• Managing Custom Text Messages on page 288
• Managing Slogans on page 294
How to Add (or Cancel) a Text on the Stamp
Processing Mail
See also:
To add a text to the stamp, or to cancel the text:
1.
Either:
Press
or
Press
and select the path: Customize stamp
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| Page 94 | Feb-06-2024 06:51 |
2.
Select Imprint left or Imprint right option on the Imprint screen.
3.
Select Text list.
3
Processing Mail
The Select text screen is displayed.
4.
Select the desired text in the list or select None for printing no text.
The
icon indicates the current selection.
The Customize stamp screen is displayed with updated parameters (home screen:
).
See also
• Managing Custom Text Messages on page 288.
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How to Add (or Cancel) a Slogan on the Stamp
3
To add a slogan to the stamp or cancel the slogan:
Either:
Press or
2.
Press
and select the path: Customize Stamp
Processing Mail
1.
Select Imprint left or Imprint right option on the Imprint screen.
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3.
Select Slogan list.
The Select Slogan screen is displayed.
3
Processing Mail
4.
Select the slogan in the list or select None for printing no slogan.
The
icon indicates the current selection.
See also
• Managing Slogan on page 294
How to Move the Stamp (Print Offset)
You can move the stamp away from the edge of the envelope when printing on thick
envelopes with rounded edges.
1 - Imprint printing offset
To add an offset to the stamp position:
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1.
As a user:
Press
and select the path:
Job settings
Print position
The Print position setting screen is displayed.
Processing Mail
2.
3
Select the offset and press [OK] to validate.
How to Use Imprint Test
This function allows you printing an imprint which is not intended for delivery but for
monitoring printout and being sure that you have a fine printer adjustment.
This function is only for the standard stamp.
To use imprint test:
1.
From the [Standard] home screen:
Press
or
Press
and select the path: Customize stamp
The Customize stamp screen is displayed.
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2.
Select [Standard] in the Type of Stamp screen and press [OK].
3.
Select Imprint Test in Customize Stamp screen.
3
Processing Mail
The Imprint Test screen is displayed.
4.
Press [OK] to test imprint.
Imprint Test as below:
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5.
A message is displayed: "Check your imprint."
- If your setting are not correct, press "OK" to do again.
- Else if your imprint quality is bad, press "Cleaning" to clean the cartridge.
How to Use an Imprint Memory
3
Imprint Memories allow you to create a preset memory that can include the rate, custom
text, slogan and date mode for the Type of stamp you would like to use.
If your mail requires different settings, then the imprint memories
are the solution: all your settings are stored in a single memory.
Just press the imprint memory key instead of multiple keystrokes
to select all the required elements.
To prepare imprint memories as supervisor, see Imprint Memories on page 267.
To use an imprint memory:
Processing Mail
In account-activated configurations, Imprint Memories allow you assign postage costs
to pre-selected accounts.
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1.
Either:
Press
or
Press
and select the path: Imprint Memories
3
Processing Mail
The imprint memories list is displayed.
2.
Select an imprint memory in the list.
3.
Press [OK] to validate your selection.
The imprint memory zone (Mem) of the home screen displays the current imprint
memory number and name.
100
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Using the Sealing Function
When the mailing system is equipped with a feeder with sealer, the mailing system
can seal the mail piece processed on the path.
Auto-Feeder Sealer (optional)
3
Your Auto-Feeder can seal envelopes while printing postage or for “seal only” usage.
Move the selector at the front of the Feeder right or left to change the sealing mode:
Processing Mail
Sealer ON
Sealer OFF
Do not insert envelopes already sealed in the Feeder when the
Sealing Function is ON: the envelopes could jam.
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3.6
Advanced Operations
How to Reset Batch Counters
Batch counters allow you to track and report pieces (items) and postage (value) since
the last counter reset.
3
To produce reports associated to counters, see Reports on page
191.
Processing Mail
To reset a Counter:
1.
On the Homescreen display:
Press the Reset counter button
The counter is reset.
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| Page 103 | Feb-06-2024 06:51 |
or
1.
As a user:
Press
and select the path:
Job settings
Start batch counters
Press
and select the path:
Batch settings
3
Start batch counters
Processing Mail
2.
Select the counter you wish to reset and press [OK].
How to Count Mail pieces by Weighing
This function uses the Weighing Platform to count a stack of identical mail pieces.
To count mail pieces by weighing:
1.
As a user:
Press
and select the path: Piece Counting
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| Page 104 | Feb-06-2024 06:51 |
3
2.
Press [OK].
3.
Place 10 items on the Weigh Platform and press [OK].
4.
Put the complete stack of items on the Weigh Platform and press [OK].
5.
The total number of items is displayed.
How to Fill the Automatic Label Dispenser
The Label Dispenser allows you to print postage on precut labels.
Processing Mail
To fill the Label Dispenser:
1.
Stack the labels and insert them in the dispenser, face to print on the right-hand
side and peel-off tab on the top.
2.
Push the block of labels down until you feel the label “click” into position.
The Label Dispenser can hold up to 40 labels.
104
| Page 105 | Imprints | Feb-06-2024 06:51 |
4
Imprints
4.1
Imprint Configuration .............................................................107
How to Change the Date .......................................................................................107
How to Add (or Cancel) a Text on the Stamp ..................................................288
How to Add (or Cancel) a Slogan on the Stamp .............................................294
4.2
Imprint Memories .....................................................................267
How to Create an Imprint Memory ......................................................................267
How to Edit / Modify an Imprint Memory ...........................................................268
How to Use Imprint Test ..........................................................................................115
How to Use an Imprint Memory ............................................................................117
105
| Page 107 | | Feb-06-2024 06:51 |
4.1
Imprint Configuration
How to Change the Date
You can set the Date to change the date at a fixed time. This is
useful if you process mail after the last mail pickup for the day.
This ensures that the proper date of mailing is printed for the
next days mail pickup.
To change the date that will be printed:
1.
Imprints
The Date setting allows you to:
• Change the date printed on the mail pieces for future sending (you are processing
the mail on Friday but not delivering the mail to the post office till Monday).
• To print no date.
• To print no day.
4
Either:
Press
or
Press
and select the path: Customize stamp
The Customize stamp screen is displayed.
107
| Page 108 | Feb-06-2024 06:51 |
2.
Select Date.
The Date screen is displayed.
4
3.
On the Date screen, you can configure the printed date as follows:
Imprints
To cancel the date, select No date.
To cancel the day in the date, select No day.
To choose another day, select the corresponding item in the list.
The
icon indicates the current selection.
The date can be advanced up to 30 days from today's date.
Use the scroll button to select a different date.
4.
Press [OK] to apply changes and return to the configuration menu.
108
| Page 109 | Feb-06-2024 06:51 |
How to Add (or Cancel) a Text on the Stamp
4
To add a text to the stamp, or to cancel the text:
1.
Either:
2.
or
Press
and select the path: Customize stamp
Imprints
Press
Select Imprint left or Imprint right option on the Imprint screen.
109
| Page 110 | Feb-06-2024 06:51 |
3.
Select Text list.
The Select text screen is displayed.
4
4.
Select the desired text in the list or select None for printing no text.
Imprints
The
icon indicates the current selection.
The Customize stamp screen is displayed with updated parameters (home screen:
).
See also
• Managing Custom Text Messages on page 288.
How to Add (or Cancel) a Slogan on the Stamp
To add a slogan to the stamp or cancel the slogan:
110
| Page 111 | Feb-06-2024 06:51 |
1.
Either:
Press or
Press
and select the path: Customize Stamp
4
Select Imprint left or Imprint right option on the Imprint screen.
3.
Select Slogan list.
Imprints
2.
The Select Slogan screen is displayed.
4.
Select the slogan in the list or select None for printing no slogan.
The
icon indicates the current selection.
See also
• Managing Slogan on page 294
111
| Page 112 | Feb-06-2024 06:51 |
4.2
Imprint Memories
The Imprint Memories are presets for your stamp types.
As a user, you can quickly recall a saved setting to simplify operation and save time
(see Using Imprint Memories on page 117).
As supervisor, you can create, edit/modify or delete an Imprint Memory.
Each Imprint Memory is identified by a name and a number.
4
The system displays on the home screen the number and name of the current Imprint
Memory.
Imprints
How to Create an Imprint Memory
• Standard Imprint Memory: Text, Slogan, Weight (option),
Date Mode, Rate, Account Number (if any).
Account is not saved in the Imprint Memory when S.M.A.R.T.
Collector is activated. See S.M.A.R.T. Data Collector on page
173 for more information.
To create an imprint memory:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Predefined imprint management
The current list of imprint memories is displayed in the Imprint memories screen.
112
| Page 113 | Feb-06-2024 06:51 |
2.
Select a line named None in the list.
3.
Press [OK] to create a new imprint memory.
4.
Enter the name of the new imprint memory, then press [OK].
5.
Enter the preferences, press [OK] to validate and display the next list of parameters,
if any.
6.
Repeat the previous step until the system displays the name of the new imprint
memory in the list.
7.
You can modify any preference by using the Edit/Del function (see How to Edit /
Modify an Imprint Memory on page 268).
4
Imprints
How to Edit / Modify an Imprint Memory
To edit or modify an imprint memory:
113
| Page 114 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Predefined imprint management
4
Imprints
2.
Select an imprint memory from the list displayed on the screen.
3.
Press [OK] to validate.
4.
Select the menu path Edit
The Imprint memory modification screen is displayed.
5.
Use the arrows to select the preferences, then press [OK] to modify the parameters.
6.
Press
114
to exit.
| Page 115 | Feb-06-2024 06:51 |
How to Use Imprint Test
This function allows you printing an imprint which is not intended for delivery but for
monitoring printout and being sure that you have a fine printer adjustment.
This function is only for the standard stamp.
To use imprint test:
1.
From the [Standard] home screen:
Press
or
Press
Imprints
The Customize stamp screen is displayed.
2.
4
and select the path: Customize stamp
Select [Standard] in the Type of Stamp screen and press [OK].
115
| Page 116 | Feb-06-2024 06:51 |
3.
Select Imprint Test in Customize Stamp screen.
The Imprint Test screen is displayed.
4
4.
Press [OK] to test imprint.
Imprints
Imprint Test as below:
5.
A message is displayed: "Check your imprint."
- If your setting are not correct, press "OK" to do again.
- Else if your imprint quality is bad, press "Cleaning" to clean the cartridge.
116
| Page 117 | Feb-06-2024 06:51 |
How to Use an Imprint Memory
Imprint Memories allow you to create a preset memory that can include the rate, custom
text, slogan and date mode for the Type of stamp you would like to use.
In account-activated configurations, Imprint Memories allow you assign postage costs
to pre-selected accounts.
If your mail requires different settings, then the imprint memories
are the solution: all your settings are stored in a single memory.
Just press the imprint memory key instead of multiple keystrokes
to select all the required elements.
To use an imprint memory:
1.
Either:
Press
or
Press
Imprints
To prepare imprint memories as supervisor, see Imprint Memories on page 267.
4
and select the path: Imprint Memories
The imprint memories list is displayed.
2.
Select an imprint memory in the list.
117
| Page 118 | Feb-06-2024 06:51 |
3.
Press [OK] to validate your selection.
The imprint memory zone (Mem) of the home screen displays the current imprint
memory number and name.
4
Imprints
118
| Page 119 | Money Operations | Feb-06-2024 06:51 |
5
Money Operations
This section describes how you can load and manage money in your Mailing System
to allow postage operations.
5.1
5.2
Overview ....................................................................................121
Managing Funds ......................................................................122
How to Check the PSD (Meter) Funds ................................................................122
How to Add Funds to the PSD ..............................................................................123
5.3
Unlocking the PSD (Postal Inspection) ..............................125
How to Unlock the PSD ...........................................................................................125
5.4
Low Funds Threshold .............................................................127
How to Set the Low-Funds Threshold ................................................................247
5.5
High Value Warnings .............................................................129
How to Set the High-Value Warning Amount .................................................246
5.6
Funding PIN Code ....................................................................130
How to Set/Cancel a Funding PIN Code ............................................................248
5.7
Funds Reports ..........................................................................131
119
| Page 121 | | Feb-06-2024 06:51 |
5.1
Overview
The Postal Security Device (PSD) — Postage Meter
The PSD, located in the base, handles the funds (or money) in your Mailing System.
The PSD performs all necessary operations to comply with the postal standards. To
do so, regular connections to the Postal Services are necessary.
5
Check that your Mailing System is connected to a network (see
Connections on page 20) and that the connection is properly
configured (see Connection Settings on page 271).
Money Operations
The PSD (Postal Security Device) can also be referred to as a
Safe or Meter.
121
| Page 122 | Feb-06-2024 06:51 |
5.2
Managing Funds
Checking Funds
You can check the total postage used and the remaining funds in the PSD at any time.
To check that the funds are available to complete your current task.
Remaining funds are continuously displayed at the bottom of the home screen (see
Control Panel Features on page 16). You can also use the procedure below.
5
How to Check the PSD (Meter) Funds
Money Operations
To check available funds:
1.
Either:
Press
or
Press
and select the path: My Funds
The Funds screen is displayed.
2.
Select the menu path:
Funds used / Funds available
The screen displays your postage funds as shown below.
122
| Page 123 | Feb-06-2024 06:51 |
Adding Funds
In order to print postage, funds need to be purchased and loaded onto the mailing
machine using the funds server.
• Funds must be available in your Customer Account on the server for download.
• If it is fund account, a bill for all funds loaded on the mailing machine will be sent.
As supervisor, you can set the mailing system to ask for a PIN code for adding funds.
• The mailing machine may prompt for a PIN code depending on user settings.
Enter the PIN code using the numeric keypad and press "OK".
• The mailing machine has to be plugged into LAN to perform this process.
5
How to Add Funds to the PSD
1.
Either:
Press
2.
or
Press
and select the path: My Funds
Money Operations
To add funds to the PSD:
Select Add Funds.
123
| Page 124 | Feb-06-2024 06:51 |
3.
If the system asks for a PIN code, enter the code using the keypad and press [OK].
The Funds Screen is displayed.
5
By default, the system displays the value of the previous transaction.
Money Operations
4.
Enter the amount of postage to add using the keypad (use C to clear a digit, press
C twice to clear the field).
5.
Press [OK] to start the connection to the Postal Server.
If the funding process is successful, the system displays a successful message.
If funding fails, the system displays a failure message and the amount that you
may actually add, depending on your postal account balance.
In the case of a communication error, the amount previously
entered cannot be changed. Check connection settings (see
Connection Settings on page 271).
6.
You can open the Funds Used / Funds Available screen to check your account
balance once the transaction is complete (see How to Check the PSD (Meter)
Funds on page 122).
See also
• As supervisor, you can set the Mailing System to ask for a PIN code for funding:
see How to Set/Cancel a Funding PIN Code on page 248.
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5.3
Unlocking the PSD (Postal Inspection)
How to Unlock the PSD
To unlock the PSD and manually connect to the Postal Server:
1.
Either:
Press
or
Press
and select the path: My Funds
5
Money Operations
• The USPS requires your postage meter (PSD) to connect
daily if postage is metered.
• We recommend leaving the IX mailing system connected
to the network permanently.
• The IX mailing system will automatically connect to the
postal server at night.
• If the IX mailing system does not connect in 72 hours it
will be deactivated.
• If your system is deactivated, please perform a Postal
Inspection call to unlock the system.
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2.
Select Postal Inspection.
The system asks for confirmation.
5
3.
Press [OK] to connect to the Postal Server.
If the audit is successful, the system displays a successful message.
Money Operations
If the audit fails, the system displays a failure message explaining the cause of
the error. Try to correct the cause and retry.
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5.4
Low Funds Threshold
Your Mailing System can warn you that funds remaining in the PSD are getting low
(low-funds threshold).
How to Set the Low-Funds Threshold
A Low Funds Threshold warning warns the user that the funds
remaining in the PSD (Meter) are getting low. More funds should
be loaded. The Low Funds Value Warning can be set to any
dollar amount.
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Default user settings
Funds settings
Money Operations
To set a low-funds threshold:
5
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2.
Select the Low funds threshold field.
Enter the low-funds warning amount or press [C].
If you enter 0, a message is displayed: "Zero amount not
allowed."
5
Money Operations
3.
Press [OK] to validate.
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5.5
High Value Warnings
How to Set the High-Value Warning Amount
A High Value Warning message warns the user the postage
amount that they have entered is higher than a preset value.
This high-amount warning prevents the user from accidentally
printing high postage amounts. Example: $4.80 instead of $0.48.
5
To set a high-value warning amount:
1.
As supervisor (see How to Log in as Supervisor on page 235):
Default user settings
System settings
2.
Enter the high-value warning amount or press [C] and enter 0 to disable the
warning function.
3.
Press [OK] to validate.
Money Operations
From the main menu, select the path:
High value amount entry
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5.6
Funding PIN Code
How to Set/Cancel a Funding PIN Code
You can create a funding PIN code to control access to only those who are authorized
to add postage (see Money Operations on page 119).
To set a funding PIN code:
1.
5
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Default user settings
Funds settings
Money Operations
2.
Press the arrow to the Enable or Disable state to enable or disable the PIN code.
3.
Enter the funding PIN code if enabled.
4.
Press [OK] to validate.
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5.7
Funds Reports
Adding Postage Report
This report displays the last postage refill operations performed on the machine in a
selected period. The default date range is: Begin - current date minus 6 months to End
- current date.
5
Die Number (on printed report only).
Download date & time (Default period: previous 6 months).
Funding amount.
New descending.
Requirements
For this report, you have to be logged in as a supervisor.
Money Operations
•
•
•
•
Output
• Screen
• USB printer
• USB key
Content
131
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Funds Summary Report
This report displays the information on funds usage since the installation of the system.
The content is limited to the history available in the PSD.
5
Requirements
Money Operations
This report is available as user or supervisor.
Output
• On label
• Screen
• USB printer
• Die Number
• Current Date and Time on printed report only.
Content
The Funds Report is a snap shot of the meter at that moment and it is not considered
critical to store in electronic format on a USB key.
Current date and time, PSD status, and Die number are only available on the printed
report and not on the screen.
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6
Accounts and Access
Control
This section is no longer available when S.M.A.R.T Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
6.1
6.2
Postage Tracking and Access Control ...............................135
Access Control .........................................................................136
How to Display and Change to 'Account with PIN Code' Mode ................144
How to Display and Change to 'No Account with Access Control'
Mode ...............................................................................................................................142
How to Change a Shared PIN Code ....................................................................139
6.3
Account Modes .........................................................................140
How to Display and Change to 'No Account' Mode .......................................140
How to Display and Change to 'No Account with Access Control'
Mode ...............................................................................................................................142
How to Display and Change to 'Account with PIN Code' Mode ................144
How to Display and Change the 'Account Mode' ...........................................149
6.4
Creating Accounts ...................................................................146
How to Create an Account .....................................................................................150
6.5
Managing Accounts ................................................................149
How to Display and Change the 'Account Mode' ...........................................149
How to Create an Account .....................................................................................150
How to View/Edit Account Information ..............................................................151
How to Activate / Deactivate an Account .........................................................152
How to Delete an Account ......................................................................................153
6.6
Import Export Accounts .........................................................154
How to Export an Account List .............................................................................154
How to Import Accounts ..........................................................................................156
6.7
Managing Operators ..............................................................158
How to Create an Operator ....................................................................................159
133
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How to Modify an Existing Operator ...................................................................161
How to Assign Accounts to an Operator ...........................................................162
How to Activate / Deactivate an Operator ........................................................163
How to Delete an Operator ....................................................................................163
6.8
Account/Operator Reports ....................................................164
How to Generate the Account Report ................................................................195
How to Generate the Operator List Report .......................................................205
6.9
Change Current Account .......................................................169
How to Change Account .........................................................................................169
How to Change Account with a Barcode Scanner .........................................170
134
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6.1
Postage Tracking and Access Control
Postage Tracking and Access Control Your Mailing System allows you to track postage
by account/department and to add security to prevent unauthorized use of a variety
of functions.
• Track postage expenditures: the Accounts function.
• Control user access with PIN code to the machine: the Access Control function.
Postage Tracking and Access Control These four Account Modes correspond to the
on/off status of two functions:
Account
• Postage usage is tracked by account.
• The user must select an account when processing mail.
• No PIN number is required to access functions or process mail.
6
Account With PIN Code
No Account
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• No PIN number is required to access functions and process mail.
No Account With Access Control
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• A PIN number is required to access functions and process mail.
• In this mode there is a shared System PIN Code.
Accounts and Access Control
• Postage usage is tracked by account.
• User must select an account when processing mail.
• A PIN number is required to access functions and process mail.
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6.2
Access Control
The Access Control Function
As supervisor, you can set the Mailing System to ask for a PIN code when a user wakes
the machine up to start a session.
This allows you to protect the system and restrict the usage of your funds.
The different access control policies you can implement as the supervisor are:
• No PIN code: unlimited access
• Shared System PIN Code: users enter a PIN code to access the system
• Operator PIN codes: users enter their own PIN code to access the machine. In
this last mode, the operators use only the accounts you allow them to access to.
6
Accounts and Access Control
How to Display and Change to 'Account with PIN Code'
Mode
Account With PIN Code
• Postage usage is tracked by account.
• User must select an account when processing mail.
• A PIN number is required to access functions and process
mail.
• To use this mode, the system must have at least one
account created.
• If only one account is available, the Mailing System
automatically selects it at start up.
To display and change the 'Account mode' to 'Account with PIN Code':
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1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Selection
Account Management
Account Mode
The Account Mode Selection screen is displayed with the current 'Account Mode'
shown.
6
Select 'Account with PIN Code'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK].
The Mailing System then confirms that the 'Account Mode' has been changed.
Accounts and Access Control
2.
137
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How to Display and Change to 'No Account with Access
Control' Mode
No Account With Access Control
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• A PIN number is required to access functions and process
mail.
• In this mode there is a shared System PIN Code.
To display and change the 'Account mode' to 'No Account with Access Control':
6
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Selection
Account Management
Account Mode
Accounts and Access Control
The Account Mode Selection screen is displayed with the current 'Account Mode'
shown.
2.
Select 'No Account with Access Control'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK].
The Mailing System then confirms that the 'Account Mode' has been changed.
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How to Change a Shared PIN Code
1.
As the supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
PIN code
Account Management
Change System
The PIN code screen is displayed.
6
Enter the new PIN code and press [OK].
Accounts and Access Control
2.
139
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6.3
Account Modes
The Accounts Function
Activating the Accounts Function in the Mailing System is a convenient way to monitor,
track and control postage expenses by, for example, associating accounts to
departments in your organization (Marketing, Sales, etc.) or to different companies, if
the Mailing System is shared.
When the Accounts Function is activated, the currently selected account is charged
each time the user applies postage to mail.
You can then issue reports on each account (for information about reports, see Reports
on page 191).
6
Accounts and Access Control
If the Accounts Function is activated, users of the Mailing System
must select an account when starting their work session.
Afterwards, users can change accounts to allocate postal
expenditures as needed.
How to Display and Change to 'No Account' Mode
No Account
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• No PIN number is required to access functions and process
mail.
To display and change the 'Account mode' to 'No Account':
140
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1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Selection
Account Management
Account Mode
The Account Mode Selection screen is displayed with the current 'Account Mode'
shown.
6
Select 'No Account'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK].
The Mailing System then confirms that the 'Account Mode' has been changed.
Accounts and Access Control
2.
141
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How to Display and Change to 'No Account with Access
Control' Mode
No Account With Access Control
• Postage usage is not tracked by account.
• User does not select an account when processing mail.
• A PIN number is required to access functions and process
mail.
• In this mode there is a shared System PIN Code.
To display and change the 'Account mode' to 'No Account with Access Control':
6
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Selection
Account Management
Account Mode
Accounts and Access Control
The Account Mode Selection screen is displayed with the current 'Account Mode'
shown.
2.
Select 'No Account with Access Control'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK].
The Mailing System then confirms that the 'Account Mode' has been changed.
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Setting up 'Account'
In 'Account' Mode, users must select an account before they can process their mail.
The user can change accounts at any time during mail processing.
If only one account is available, the Mailing System automatically
selects it at start up.
Implementing the 'Account' Mode
1.
Follow the steps outlined in How to Display and Change the 'Account Mode' on
page 149 and select the 'Account' mode.
2.
Create accounts as indicated in How to Create an Account on page 150.
'Account' Mode Management Menu
In Account Mode, the menu allows you to manage your accounts.
Accounts and Access Control
When you activate the 'Account' mode, the system creates an
account by default.
6
See also
• To add, modify or delete accounts, see Managing Accounts on page 149.
143
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How to Display and Change to 'Account with PIN Code'
Mode
Account With PIN Code
• Postage usage is tracked by account.
• User must select an account when processing mail.
• A PIN number is required to access functions and process
mail.
• To use this mode, the system must have at least one
account created.
• If only one account is available, the Mailing System
automatically selects it at start up.
6
To display and change the 'Account mode' to 'Account with PIN Code':
1.
As supervisor (see How to Log in as Supervisor on page 235):
Accounts and Access Control
From the main menu, select the path:
Selection
Account Management
Account Mode
The Account Mode Selection screen is displayed with the current 'Account Mode'
shown.
2.
Select 'Account with PIN Code'.
144
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3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK].
The Mailing System then confirms that the 'Account Mode' has been changed.
How to Display and Change the 'Account Mode'
To display and change the 'Account mode':
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Selection
Account Management
Account Mode
6
2.
Select another 'Account mode'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK].
The Mailing System then confirms that the 'Account Mode' has been changed.
Accounts and Access Control
The Account Mode Selection screen is displayed with the current 'Account Mode'
shown.
145
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6.4
Creating Accounts
Account summary
• The number of accounts you can create is set to 50 by
default and can be increased to 500 if required.
• To upgrade your system, please contact your Customer
Service.
• Account names must be unique within the system.
6
Accounts and Access Control
Account Item
Format
Description
Number
30 Alphanumeric
Characters
Number of the account. Two accounts
cannot have the same number.
An account number cannot be modified
after the account is created. However, the
account can be deleted.
Name
32 Alphanumeric
Characters
Name of the account. Two accounts
cannot have the same name.
Status
Active / Inactive
Only active accounts are visible to users.
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How to Create an Account
To create an account, you have to activate the mode “Account”. See How to Display
and Change the 'Account Mode' on page 149.
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Account list
Account management
Manage account
The Account list screen is displayed.
6
Accounts and Access Control
2.
Select Add Account.
3.
Enter the account Number and Name using the keypad. Select the Account Status
(the button displays the current status: Active or Inactive).
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4.
On the Add account screen, press [OK].
The Account creation summary screen is displayed.
5.
6
Press [OK] to confirm the creation of the account.
Accounts and Access Control
148
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6.5
Managing Accounts
How to Display and Change the 'Account Mode'
To display and change the 'Account mode':
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Selection
Account Management
Account Mode
6
The Account Mode Selection screen is displayed with the current 'Account Mode'
shown.
Select another 'Account mode'.
3.
Press [OK] to confirm.
4.
If required, enter the PIN code and press [OK].
The Mailing System then confirms that the 'Account Mode' has been changed.
Accounts and Access Control
2.
149
| Page 150 | Feb-06-2024 06:51 |
How to Create an Account
To create an account, you have to activate the mode “Account”. See How to Display
and Change the 'Account Mode' on page 149.
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Account list
Account management
Manage account
The Account list screen is displayed.
6
Accounts and Access Control
2.
Select Add Account.
3.
Enter the account Number and Name using the keypad. Select the Account Status
(the button displays the current status: Active or Inactive).
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4.
On the Add account screen, press [OK].
The Account creation summary screen is displayed.
5.
Press [OK] to confirm the creation of the account.
6
How to View/Edit Account Information
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Account list
Account management
Manage account
The Account list screen is displayed.
2.
Accounts and Access Control
To view an account:
Select the account (or type the account number) and press [OK].
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3.
Select Edit/Modify.
The Edit/Modify screen appears.
4.
6
Select each parameter and change it using the keypad (use key [C] to clear
characters), and then press [OK].
The Account modification summary screen is displayed.
5.
Press [OK] to accept the changes.
Accounts and Access Control
How to Activate / Deactivate an Account
This function allows you to create accounts in advance and prevent them being used
before your account structure is complete.
To activate or deactivate an account:
1.
Perform procedure How to View / Edit Account Information on page 151.
2.
Change the account status (the button displays the current status: active or
inactive) and press [OK].
3.
Accept the changes by pressing [OK] (on the Account modification summary).
If an account is deactivated it is no longer visible to the operator.
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How to Delete an Account
To delete an Account:
1.
Perform procedure How to View/Edit Account Information on page 151.
2.
On the Account management screen, select Delete instead of Edit/Modify.
6
An account number cannot be modified. If you want to modify
the account number, first delete the account and then create a
new account with a new account number.
Accounts and Access Control
A confirmation of account deletion is displayed.
153
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6.6
Import Export Accounts
You can import an account list to or export an account list from your mailing machine
as a CSV file using OLS or a USB memory key.
Imported accounts are created and added to the existing account list as unformatted
accounts.
Using a spreadsheet program or a simple text editor, modify an
exported CSV file to add new accounts to your Mailing System
by re-importing the file.
6
How to Export an Account List
Accounts and Access Control
You can export an account list as a CSV file, for use as back-up
or to modify it to create new accounts.
To export an account list on a USB memory key:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Export Account list
154
Account management
Manage account
| Page 155 | Feb-06-2024 06:51 |
2.
Insert the USB memory key into the USB port of the base (at rear left) and press
[OK].
3.
Follow the instructions displayed on the screen.
6
At the end of the process, a message will inform you that you when you may
remove the USB memory key.
• The number of accounts you can create is set to 50 by
default and can be increased to 500 if required.
• To upgrade your system, please contact your Customer
Service.
• Account names must be unique within the system.
Accounts and Access Control
Account summary
155
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Account Item
Format
Description
Number
30 Alphanumeric
Characters
Number of the account. Two accounts
cannot have the same number.
6
An account number cannot be modified
after the account is created. However, the
account can be deleted.
Accounts and Access Control
Name
32 Alphanumeric
Characters
Name of the account. Two accounts
cannot have the same name.
Status
Active / Inactive
Only active accounts are visible to users.
How to Import Accounts
The CSV file should have the following characteristics:
Name
Format is ACS_yyyymmdd_hhmmss.CSV (example:
ACS_20091007_035711.CSV
Field delimiter
; (semi-colon)
Record delimiter
New line
156
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• You can import an account list to or export an account list
from your mailing machine as a CSV file using OLS or a
USB memory key.
• Imported accounts are created and added to the existing
account list as unformatted accounts.
• Using a spreadsheet program or a simple text editor,
modify an exported CSV file to add new accounts to your
Mailing System by re-importing the file.
• You can only import CSV files located in the root directory
of the USB memory key.
• To add accounts to your Mailing System, export the current
account list and modify it before re-importing it into the
Mailing System.
6
To import accounts from a CSV file:
1.
As supervisor (see How to Log in as Supervisor on page 235):
2.
Account management
Manage account
Insert your USB memory key into the USB port of the base (at rear left) and press
[OK].
3.
Select the CSV file to import and press [OK].
4.
Follow the instructions displayed on the screen.
Accounts and Access Control
From the main menu, select the path:
Import Account list
At the end of the process, a message will inform you when you may remove the
USB memory key.
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6.7
Managing Operators
In Account with Access control Mode and as supervisor, you can create up to 50
'operators' that each correspond to a PIN code (see Postage Tracking and Access
Control on page 135).
This section only applies to the Account with Access Control
Mode (see Postage Tracking and Access Control on page 135).
Operator Options
6
The following options must be specified when creating operators.
Accounts and Access Control
Option
Format
Description
PIN code
4 digit
Operator PIN code. Two Operators cannot
have the same PIN code.
Name
20 alphanumeric
characters
Operator name. Two Operators cannot
have the same name.
Status
Active/Inactive
Users can only log in using active
Operator's PIN codes.
List of accounts
158
Accounts that the Operator may use.
Only active accounts are displayed on the User screens.
| Page 159 | Feb-06-2024 06:51 |
How to Create an Operator
In order to create an operator you must first set up an “Accounts
with access control” in “Account Mode Management” Mode.
To create an Operator:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Account management
Manage operator
6
The Manage Operator screen is displayed.
Select Operator List.
The Operator list screen is displayed.
Accounts and Access Control
2.
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3.
Select Add operator.
The Add operator screen is displayed.
4.
6
Enter the options you wish to provide for this operator.
You must enter a unique PIN code (4 digit) for each operator.
Accounts and Access Control
5.
In the Account List screens, successively select the accounts that the operator will
be allowed to use. You can complete this step later: see How to Assign Accounts
to an Operator on page 162.
6.
Press [OK].
The Operator creation summary screen is displayed.
7.
Press [OK] to create the Operator.
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How to Modify an Existing Operator
To modify an existing Operator:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Account management
Manage operator
The Manage Operator Wizard window opens.
6
Select Operator List.
The Operator list screen is displayed.
3.
Select the operator and select Edit/Del.
Accounts and Access Control
2.
161
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4.
Select Edit/Modify.
The Edit/Modify screen is displayed.
6
5.
Change the operator options as needed and press [OK] to display the Operator
modification summary screen (Use key [C] to clear characters).
6.
Press [OK] to accept your changes.
Accounts and Access Control
How to Assign Accounts to an Operator
To create/change the list of Accounts an Operator has access to:
1.
Follow the procedure How to Modify an Existing Operator on page 161 until the
Edit modify screen, and select Account list.
The Account List screen is displayed.
2.
Select account and press [OK] to Enable/Disable.
3.
Press
4.
Press [OK] to accept the changes.
162
to return to the Edit/Modify screen.
| Page 163 | Feb-06-2024 06:51 |
How to Activate / Deactivate an Operator
The ability to select the status of an operator allows you to create as many operators
as you need in advance. Users cannot use deactivated operator PIN codes for new
operators.
To activate or deactivate an Operator:
1.
Perform procedure How to Modify an Existing Operator on page 161.
2.
In the operator options, select the line Status to activate or deactivate the operator
(the button displays the current status), and then press [OK].
3.
Once the Operator modification summary screen appears, press [OK].
6
How to Delete an Operator
1.
Perform procedure How to Modify an Existing Operator on page 161.
2.
Select Delete instead of Edit/Modify.
The Delete confirmation screen is displayed.
3.
Press [OK] to delete the operator, otherwise press
.
Accounts and Access Control
To delete an Operator:
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6.8
Account/Operator Reports
How to Generate the Account Report
This section is no longer available when S.M.A.R.T. Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
• This report displays the list of accounts in the mailing
system.
• To generate this report: You have to be logged in as a
supervisor and the current "Account Mode" has to be
"Account" or "Account with pin code".
• Report output is printer or USB memory key.
6
Accounts and Access Control
To generate the Account Report:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Account management
2.
Select Manage Account.
3.
Select Account Report.
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4.
Select an Output and then press [OK].
6
Single Account Report
This report displays postal expenditures for one account over a selected time period.
You can select any account from the list.
Accounts and Access Control
This section is no longer available when S.M.A.R.T. Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
Requirements
This report is available as a user or a supervisor.
The current account mode has to be 'Account' or 'Account with access control'.
You have to select an account in the list of accounts, then the Begin date and the End
date of the report.
Default period:
• Begin = 1st day of the current month
• End = Current date
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Output
• Screen
Content
6
Multi Account Report
Accounts and Access Control
This section is no longer available when S.M.A.R.T. Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
This report displays postal expenditures for all the accounts over a selected time period,
sorted by ascending account number.
The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted'
with a postage value.
Requirements
This report is available as a user or a supervisor.
The current account mode has to be 'Account' or 'Account with access control'.
You have to specify the period for the report (Begin and End dates).
Default period:
• Begin = 1st day of current month
• End = Current date
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Output
• USB printer
• USB key
Content
6
How to Generate the Operator List Report
• This report displays the operator list with PIN codes.
• To generate this report, you have to be logged in as a
supervisor (not as a user).
• Report output is USB printer or USB memory key.
To generate the operator list report:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Account management
2.
Accounts and Access Control
This section is no longer available when S.M.A.R.T. Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
Select Manage Operator.
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3.
Select Operator Report.
4.
Select the Output and then press [OK].
6
Accounts and Access Control
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6.9
Change Current Account
How to Change Account
You can change the account to charge to any account created.
In this example, we will change from "Marketing (account 01)" to "Sales (account 02)".
6
1.
As a user:
Press
and select the path: Change Account
Accounts and Access Control
To change accounts:
The list of accounts that are available is displayed.
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6
2.
Select the account you want to use and press [OK].
3.
Press
to return to the home screen. The current account number is displayed.
Accounts and Access Control
How to Change Account with a Barcode Scanner
• Before using a barcode scanner with the system, it must
be setup and configured by a service technician.
• The barcode sheet of accounts that you create should be
Free 3 of 9.
A barcode scanner can be used for “One Click” entry of accounts into your Mailing
System. You can change the account to charge to any account created.
In this example, we will change from "Marketing (account 01)" to "Sales (account 02)".
To change accounts with a barcode scanner:
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1.
If not already done, connect the barcode scanner to the mailing system via a USB
port.
6
The list of accounts barcodes that are available is typically placed near the mailing
system.
Select the account you want to use and scan.
Accounts and Access Control
2.
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3.
The current account number is displayed.
6
Accounts and Access Control
172
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7
S.M.A.R.T. Data
Collector
7.1
7.2
S.M.A.R.T. Collector Overview ..............................................175
Synchronize Data Collector ..................................................177
How to Synchronize Data Collector Manually .................................................177
7.3
Collected Mode PIN Code ......................................................179
How to Set/Cancel Collected Mode PIN Code ..................................................179
7.4
S.M.A.R.T Collector Report ....................................................180
173
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7.1
S.M.A.R.T. Collector Overview
S.M.A.R.T. is a secured web-based application. It uses the Remote Control Service
(RCS) to interface with the mailing system in order to remotely control the machine
and perform other functions such as accounting, shipping and customer reporting.
S.M.A.R.T. application has an exclusive accounts management (creation, edition and
deletion). S.M.A.R.T. Collector Accounts are created on S.M.A.R.T. and pushed into the
mailing system for accounting chargeback.
You benefit from a regular upload of statistics from the mailing system to S.M.A.R.T..
Your Mailing System connects to S.M.A.R.T. application via the same network connection
you use to add postage to your meter. All connections are secure, and data is maintained
under strict privacy policies.
7
If the connection is unsuccessful, check your connection settings
(see Connection Settings on page 271)
Changes in the Mailing System with S.M.A.R.T. Data
Collector
When your mailing system is in S.M.A.R.T. Collector Mode:
• Accounts are already created on the Mailing System they will be deleted.
• Accounts are no more managed on the Mailing System: no account mode, no
accounts creation / modification / deletion and no import / export accounts.
• Account is not saved in the Imprint Memory.
• The accounting reports are no longer generated by the Mailing System.
• RCS report is available.
• Synchronize Data Collector menu is added.
S.M.A.R.T. Data Collector
The S.M.A.R.T. Collector mode should be setup by an authorized
technician.
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Get Accounts from S.M.A.R.T. into the Mailing System
After connecting to S.M.A.R.T., the Mailing System is in ready state (waiting for
S.M.A.R.T.’s request). S.M.A.R.T. can push the list of accounts into the Mailing System.
You can get latest account list from S.M.A.R.T. into the Mailing System by 3 ways:
• Powering on / Waking up the Mailing System.
• Selecting Account zone on home page.
• Selecting Change account on menu.
7
S.M.A.R.T. Data Collector
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7.2
Synchronize Data Collector
The Synchronize Data Collector call allows you to connect to S.M.A.R.T. in order to
retrieve new data. You can synchronize automatically and manually.
Automatic Sychronize Data Collector
To fully benefit from the convenience and power of S.M.A.R.T.,
your Mailing System should permanently be connected to a
network connection so that it can link to the S.M.A.R.T.
automatically whenever required.
The system automatically Synchronize Data Collector when:
7
• Powering on / Waking up the Mailing System
• End of pieces of mail batch
You can trigger a call to the server from the user menu as well as from the supervisor
menu.
To trigger a Synchronize Data Collector call (as a User):
1.
From the home screen:
Press
and select the path: Synchronize data collector
The Mailing System connects to the server and updates.
2.
S.M.A.R.T. Data Collector
How to Synchronize Data Collector Manually
The call is completed. Statistics uploaded successfully.
To trigger a Synchronize Data Collector call (as Supervisor):
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1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Synchronize data collector
The Mailing System connects to the server and updates.
7
2.
The call is completed. Statistics uploaded successfully.
S.M.A.R.T. Data Collector
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7.3
Collected Mode PIN Code
How to Set/Cancel Collected Mode PIN Code
You can create a PIN code to control access who are authorized to choose S.M.A.R.T.
account.
To set a Collected Mode PIN Code:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Code
System Settings
Collected Mode PIN
7
Press the arrow to the ON or OFF to enable or disable the PIN code.
3.
Enter the PIN code if enabled.
4.
Press [OK] to validate.
S.M.A.R.T. Data Collector
2.
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7.4
S.M.A.R.T Collector Report
RCS Report
This report is country specific and feature dependent. It presents only if the feature
Web Remote Control or S.M.A.R.T. Collector is activated.
7
Requirements
S.M.A.R.T. Data Collector
To generate this report, you must be logged in as a supervisor.
Output
• Lable
Content
180
Data 'BO customer ID' and 'RCS end-point' come from OLS
when the feature Web Remote Control or S.M.A.R.T. Collector
is activated. The other data are calculated by the Base.
| Page 181 | Rates | Feb-06-2024 06:51 |
8
Rates
8.1
Rates ...........................................................................................183
How to Select a Rate ................................................................................................183
8.2
Managing Postal Rates .........................................................302
How to Check your Rate Updates ........................................................................302
Loading New Rates ...................................................................................................303
How to Use Rate Chaining .....................................................................................187
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8.1
Rates
How to Select a Rate
To select a rate:
1.
Either:
Press
or
Press
and select the path: Rate selection
The Rate Selection screen is displayed.
8
Rates
2.
On that screen, you can:
Press one of the rate buttons (or type the number) to select the rate or display
rate options.
Press Other selections and then Rate History to select a recently selected rate or
Rate Wizard to build the rate with the wizard help.
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3.
Follow the instructions on screen and, once you have chosen the rate and services,
press [OK] to validate your selection.
Postage displayed on the screen is zero as long as the weight
is not known (= zero).
8
Rates
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8.2
Managing Postal Rates
Your mailing system uses rate tables to calculate postage amounts.
As supervisor, you can:
• Display the list of rate tables and see which table the system is currently using
• Download new postal rate tables
New rate tables are automatically downloaded into your
mailing system by connecting the mailing system to the Online
Services server as a user. See How to Load New Options on
page 287.
See also
• Options and Updates on page 279.
How to Check your Rate Updates
8
The rate tables display all available rate tables that are currently installed in your
mailing system and indicates with a check mark
the active rate table.
Rates
Rate tables will automatically become active on their effective
date. For each rate table, rate details (part number, expiration
date, rate option) can be displayed.
To display the list of rate tables:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
management
Options and Updates
Rate
The list of rate tables is displayed in the Rate management screen. The tables are
identified by the effective date of the rate.
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Loading New Rates
To download new rates:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
management
Options and Updates
Rate
The list of rate tables is displayed in the Rate management screen. The tables are
identified by the effective date of the rate.
8
Rates
2.
Select
Check for updates.
The mailing system connects to the Online Services server and downloads available
rates.
Rate Protection
Rate Protection ensures that the latest postal rates are installed on your Mailing System.
When the Postal Service announce changes in their rate and fee schedule, the Online
Services server downloads the new rates into your Mailing System.
Your Mailing System automatically switches to the approved rates on the effective
date of rate change.
For more information, please contact your Customer Service.
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How to Use Rate Chaining
The rate table can implement the rate chaining function. For a selected rate if the weight
exceeds a threshold, the rate shall be chained to another rate.
When the printing with the rate chaining is done, the machine shall return to the selected
rate.
A rate chaining can require additional rate data such as a Zip Code.
The following example explains the rate chaining functionality:
8
Rates
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1.
From the home screen, a rate has been selected.
Select Manual weight Entry (see How to Enter the Weight Manually on page 88).
Enter a weight manually.
8
Rates
The weight entered exceeds a threshold lead to rate chaining.
2.
The ZIP Code screen is displayed.
Using the numeric keys enter the zip code and press OK to validate.
The ZIP Code is saved until a new ZIP Code is entered. When
the Machine is restarted, the ZIP Code is erased.
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3.
Select parcel form and press OK to validate.
8
4.
The prompts may vary depending upon what shape was
selected.
Rates
The display will prompt you to enter the dimensions of the item. Use the numeric
keys to enter the dimensions.
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5.
The entered dimensions are displayed. Select Next to validate.
6.
The Rate Selection screen is displayed. Select OK.
7.
The machine displays the rate chaining on the homepage, process as normal.
8
Rates
190
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9
Reports
This section explains how you can access and print reports for your Mailing System.
9.1
Generating a Report ...............................................................193
How to Generate a Report ......................................................................................193
9.2
Available Reports ....................................................................195
How to Generate the Account Report ................................................................195
How to Generate the Operator List Report .......................................................205
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9.1
Generating a Report
To generate a report, select the desired report, and choose how you want to display
or record the report:
•
•
•
•
On screen
On an external printer (if any)
On a label
On a USB memory key
How to Generate a Report
To generate a Report (as a User):
1.
As a user:
Press
and select the path: Reports
9
Reports
2.
A list of available report types is displayed.
3.
Select the report type and press [OK].
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4.
Depending on the report type, the system may ask for preferences such as:
- Period of time targeted (begin date, end date)
- Desired account, etc.
Select or type the required parameters and press [OK].
The Output selection screen is displayed.
Use the [C] key to clear displayed parameter data (from right
to left) and then enter the new parameter data you want.
9
5.
Select an available output device.
The system will send the report details to the selected output.
Reports
To generate a Report (as Supervisor):
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Reports
2.
Resume with the steps outlined as a User.
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9.2
Available Reports
How to Generate the Account Report
This section is no longer available when S.M.A.R.T. Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
• This report displays the list of accounts in the mailing
system.
• To generate this report: You have to be logged in as a
supervisor and the current "Account Mode" has to be
"Account" or "Account with pin code".
• Report output is printer or USB memory key.
To generate the Account Report:
1.
9
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Account management
Reports
2.
Select Manage Account.
3.
Select Account Report.
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4.
Select an Output and then press [OK].
Batch Data Report
This report displays the batch counter and the postage spent for outgoing mail (type
of stamp [Standard]) since the last reset.
9
Reports
196
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Requirements
To generate this report, you have to be logged in as a user.
You must be in [Standard] stamp type to view the outgoing mail batch counter.
Output
• Screen
• USB printer
Content
After issuing reports like Metering Batch Data or Received Batch
Data, you may wish to reset the batch counters so that your
next set of reports restart from zero at the current date. See
Using Batch Counters on page 102.
This report displays the batch counter for incoming mail ('Received') since the last reset.
Reports
Received Batch Data
9
197
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Requirements
To generate this report, you must be logged in as a user.
You must be in [Received] stamp type to view incoming mail batch counter.
Output
• Screen
• USB printer
Content
After issuing reports like Batch Data or Received Batch Data,
you may wish to reset the batch counters so that your next
reports restart from zero at the current date. See Using Batch
Counters on page 102.
9
Reports
Daily Usage Report
This report displays, for each day of the selected period, usage data such as total items
and total postage value.
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Requirements
This report is available as a user or supervisor.
You have to enter the Begin date and the End date of the report. The default End date
is then 31 days later.
You can specify another End date.
Default period:
• Begin = 1st day of the current month
• End = Current day.
Output
• Screen
• USB printer
• USB key
Content
9
Reports
Monthly Usage Report
This report displays, in a selected period and per month, the total items and total
postage used.
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Requirements
This report is available as user or supervisor.
You have to specify the Begin date and an the End date of the report. Use the selection
of month and year.
Default period:
• Begin = Current month of the previous year
• End = Current month
Output
• Screen
• USB printer
• USB key
9
This will generate a report from July 2017 to July 2018.
Reports
Content
200
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Funds Summary Report
This report displays the information on funds usage since the installation of the system.
The content is limited to the history available in the PSD.
Requirements
This report is available as user or supervisor.
Output
• On label
• Screen
• USB printer
9
Reports
• Die Number
• Current Date and Time on printed report only.
Content
The Funds Report is a snap shot of the meter at that moment and it is not considered
critical to store in electronic format on a USB key.
Current date and time, PSD status, and Die number are only available on the printed
report and not on the screen.
201
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Adding Postage Report
This report displays the last postage refill operations performed on the machine in a
selected period. The default date range is: Begin - current date minus 6 months to End
- current date.
•
•
•
•
9
Die Number (on printed report only).
Download date & time (Default period: previous 6 months).
Funding amount.
New descending.
Requirements
For this report, you have to be logged in as a supervisor.
Reports
Output
• Screen
• USB printer
• USB key
Content
202
| Page 203 | Feb-06-2024 06:51 |
Single Account Report
This section is no longer available when S.M.A.R.T. Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
This report displays postal expenditures for one account over a selected time period.
You can select any account from the list.
9
Requirements
This report is available as a user or a supervisor.
The current account mode has to be 'Account' or 'Account with access control'.
Default period:
• Begin = 1st day of the current month
• End = Current date
Reports
You have to select an account in the list of accounts, then the Begin date and the End
date of the report.
Output
• Screen
Content
203
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Multi Account Report
This section is no longer available when S.M.A.R.T. Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
This report displays postal expenditures for all the accounts over a selected time period,
sorted by ascending account number.
The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted'
with a postage value.
9
Requirements
Reports
This report is available as a user or a supervisor.
The current account mode has to be 'Account' or 'Account with access control'.
You have to specify the period for the report (Begin and End dates).
Default period:
• Begin = 1st day of current month
• End = Current date
Output
• USB printer
• USB key
Content
204
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How to Generate the Operator List Report
This section is no longer available when S.M.A.R.T. Collector is
activated. See S.M.A.R.T. Data Collector on page 173 for more
information.
• This report displays the operator list with PIN codes.
• To generate this report, you have to be logged in as a
supervisor (not as a user).
• Report output is USB printer or USB memory key.
To generate the operator list report:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Account management
9
Reports
2.
Select Manage Operator.
3.
Select Operator Report.
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4.
Select the Output and then press [OK].
Machine Configuration Report
This report displays all supervisor settings.
9
Reports
Requirements
To generate this report, you have to be logged in as a supervisor.
Output
• USB printer (if installed)
• USB key
206
| Page 207 | Feb-06-2024 06:51 |
Content
9
Reports
207
| Page 208 | Feb-06-2024 06:51 |
IP Configuration Report
The IP Configuration Report displays IP address information.
Requirements
To generate this report:
• you must be logged in as Supervisor.
• the mailing machine must be connected to the network with a LAN.
Output
9
The IP Configuration Report output is:
• Label
Content
Reports
208
| Page 209 | Feb-06-2024 06:51 |
Proxy Configuration Report
The Proxy Configuration Report displays Proxy address information.
Requirements
To generate this report, you must be logged in as a supervisor.
Output
The Proxy Configuration report output is:
• Label
9
Content
Reports
209
| Page 211 | Online Services | Feb-06-2024 06:51 |
10 Online Services
Online Services for your Mailing System allow you to very easily achieve tasks such as
updating postal rates, system software or optional features, and using services such
as mail follow-up online.
10.1
10.2
Online Services Overview ...................................................213
OLS Call Types .......................................................................214
How to Call Online Services Manually ................................................................214
How to Upload Report Data to the Online Services Server .........................216
Synchronize Call .........................................................................................................217
Ping Server Diagnostic Test ...................................................................................218
Test Server Diagnostic Test ...................................................................................220
10.3
System Online Services .......................................................222
10.4
eConfirmation Services .......................................................223
The Process in your Mailroom ................................................................................225
How to Process eConfirmation Items using the WP .....................................226
How to Display eConf Record List and Details ................................................227
How to Modify an eConf Record Status .............................................................228
211
| Page 213 | | Feb-06-2024 06:51 |
10.1
Online Services Overview
The Online Services simplify the use and the update of your Mailing System.
Online Services features and capabilities include:
• Online reporting: the usage of your machine is available from your personal,
secure web account, simplifying tracking and reporting of your postage expenses.
• eConfirmation Services: save money with USPS discounts on Delivery and
Signature Confirmation services, and simplify the process of sending Certified
Mail. Monitor delivery of all of your tracked mail from your web account.
• Rate Updates: maintain current postal rates with automatic, electronic, convenient
downloads into your Mailing System (see Options and Updates on page 279)
• Ink alerts: never run out of ink again! The online server monitors your mailing
machine ink supply and e-mails an alert notification when it is time to re-order.
• Remote diagnostics and technical support: experienced technical professionals
analyze your mailing machine's error logs, diagnose your mailing machine before
an on-site service visit and your system software can be updated remotely,
reducing service delays.
• Slogan download: order a new slogan and get it downloaded via Online Services
server directly to your Mailing System.
10
Your Mailing System connects to Online Services server via the same network connection
you use to add postage to your meter.
All connections are secure, and data is maintained under strict privacy policies.
Online Services
213
| Page 214 | Feb-06-2024 06:51 |
10.2
OLS Call Types
Automatic calls
To fully benefit from the convenience and power of Online Services, your Mailing System
should permanently be connected to a network connection so that it can link to the
Online Server automatically whenever required.
For the usage of some services, some automatic calls are scheduled to upload
corresponding data.
For the Reports service, the Mailing System automatically connects at the end of each
month to upload accounting and postal category statistics.
For the eConfirmation service, your Mailing System automatically connects at night if
you have processed transactions with an eConfirmation service that day.
For the Ink Management service, the Mailing System automatically connects when it’s
time to re-order ink supplies.
It is strongly recommended that you leave the Mailing System
turned on, in sleep mode, and connected to a network during
the night, to allow the connection to the Online Server to occur
automatically.
10
Online Services
How to Call Online Services Manually
Manual calls allow you to connect to the Online Server in order to retrieve new
information (update postal rates, slogan or messages) or to enable features and options
(weigh platform capacity, number of accounts, differential weighing, etc.).
You will be instructed to use this function when rates change if
you do not have a rate protection agreement.
You can trigger a call to the Online Services server from the user menu as well as from
the supervisor menu.
To trigger a generic call (as a User):
214
| Page 215 | Feb-06-2024 06:51 |
1.
As a user:
Press
and select the path:
Online services
Generic call
The Mailing System connects to the server and downloads the available elements
(rates, slogans, etc.).
2.
Check your mailbox for messages: see Using the Mailbox on page 282.
To trigger a generic call (as Supervisor):
1.
10
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Online services
Generic call
2.
Online Services
The Mailing System connects to the server and downloads the available elements
(rates, slogans, etc.).
Check your mailbox for messages: see Using the Mailbox on page 282.
215
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How to Upload Report Data to the Online Services Server
An Upload Statistics call sends report data to the Online Services Server.
To upload report data:
1.
As a user
Press
10
2.
and select the path:
Online Services
Upload Statistics
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Online Services
The call to the server is triggered.
216
Online Services
Upload Statistics
| Page 217 | Feb-06-2024 06:51 |
Synchronize Call
This type of call should only be done on a request from your Customer Service.
This call updates the automatic call schedule of the machine and the features/options.
To trigger a Synchronize call (as a User):
1.
From the home screen:
Press
and select the path:
Online services
Machine Synchronization
The Mailing System connects to the server and updates.
10
2.
Call is complete.
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Synchronization
Online services
The Mailing System connects to the server and updates.
2.
Machine
Online Services
To trigger a Synchronize call (as Supervisor):
Call is complete.
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Testing the Connection to Online Services
You may test the connection to the Online Services server via the commands in the
Online Services menu:
• Ping server
Establishes a connection and checks whether the server answers to a 'ping'
command. This test:
- Validates connection parameters (see Connection Settings on page 271).
- Indicates that the server can be contacted.
• Test server
Establishes a connection and tests the communication dialog with the server.
This test indicates that transactions can be held normally.
Test server is a bandwidth test and should only be undertaken
after a request from Customer Service.
Ping Server Diagnostic Test
10
Sends a message to a server (if connected) to check the line.
To ping the server (as a User):
Online Services
1.
From the home screen:
Press
2.
and select the path:
Online Services
Select Ping Server from the list displayed on the screen.
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3.
After a successful connection the display shows:
Press [OK].
To ping the server (as a Supervisor):
1.
Or, as supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Online Services
10
Select Ping Server from the list displayed on the screen.
3.
After a successful connection the display shows:
Online Services
2.
Press [OK].
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Test Server Diagnostic Test
Sends a message to a server to test the line.
To test the server (as a User):
1.
From the home screen:
Press
10
and select the path:
Online Services
2.
Select Test Server from the list displayed on the screen.
3.
After a successful connection the display shows:
Online Services
Press [OK].
To test the server (as a Supervisor):
220
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1.
Or, as supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Online Services
2.
Select Test Server from the list displayed on the screen.
3.
After a successful connection the display shows:
10
Online Services
Press [OK].
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10.3
System Online Services
Ink Management Service
The Ink Management service sends an electronic message to the Online Services server
when the mailing machine’s ink supply is running low.
An e-mail message then informs you of that condition so that the ink cartridge can be
replaced in time.
For more information, please contact your Customer Service.
Rate Protection
Rate Protection ensures that the latest postal rates are installed on your Mailing System.
When the Postal Service announce changes in their rate and fee schedule, the Online
Services server downloads the new rates into your Mailing System.
10
Your Mailing System automatically switches to the approved rates on the effective
date of rate change.
Online Services
For more information, please contact your Customer Service.
Account level
It is possible to increase the number of accounts in your system.
To upgrade your system, please contact your Customer Service.
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10.4
eConfirmation Services
Service Overview
With E-Confirmation Services, your mailing machine can capture and process USPS
Delivery Confirmation, Signature Confirmation, and Certified Mail tracking label
numbers.
After upload to the Online Server, simply log on your Online Services Web account to
monitor all of your USPS Confirmation Service delivery tracking records at a glance,
or in detail, in one convenient location.
In addition to online tracking, you can activate and receive e-mail status updates for
your tracked parcels.
You will realize postage savings on your tracked parcels because the Postal Service
provides a discount on its retail Delivery and Signature Confirmation fees when parcel
tracking data is uploaded electronically to the Postal Server. The special rate is identified
as eConfirmation on your Mailing System and in these instructions.
To be eligible for Postal Service discounts on Delivery
Confirmation and Signature Confirmation services, you must
use e-identified tracking labels that are only available from
Customer Service. Any other label will cause an input error
message. Your Mailing System cannot process confirmation
service tracking labels obtained from a Post Office retail counter.
eDelivery Confirmation
You receive an email with the date and time of the delivery. The dates and times of
any unsuccessful deliveries are also noted. eDelivery Confirmation is available with
First Class, Priority, or Package Service (including Parcel Post, Media Mail, etc.).
Online Services
The 'e' in the upper left corner of the label expedites processing
and indicates the discount to the letter carrier.
10
223
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eSignature Confirmation
You receive an email with the date and time of the delivery and the name of the person
who signed for the parcel. You can obtain a copy of the proof-of-delivery signature via
FAX or email from the USPS. The dates and times of any unsuccessful deliveries are
also noted. eSignature Confirmation is available with First Class, Priority, or Package
Service (including Parcel Post, Media Mail, etc.).
eCertified Mail
You receive an email with the date and time of the delivery. The recipient’s signature
is obtained upon delivery and a record is maintained by the USPS. This service is
typically used for letters rather than parcels.
In order to use the eConfirmation services, you must have a Weighing Platform
connected to your Mailing System.
e-Confirmation Service Customer Profile
If you have purchased the E-Confirmation Edition with USPS tracking, on the Online
Services web page, you can activate and define your e-mail notifications, as well as
enter and maintain e-mail addresses for the notifications.
10
The possible notifications are:
Online Services
• Email Daily Report to the email address of the person who is to receive a daily
summary status for the eConfirmation tracking records uploaded the previous
day
• Email Notifications to the email address of the person who is to receive email
notifications about the following events:
- When sent
- When delivered
- When not received (within N days).
The notification settings are initially set to OFF. They will need to be set up in order to
activate the e-mail notification services.
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How e-Confirmation Service Works
You can track mail delivery through the Online Services server because the server is in
constant communication with the USPS. The diagram below shows how tracking
information flows from your mailroom, through the Online Services server and on to
the USPS, and then back to you.
10
The Process in your Mailroom
Apply a tracking label (supplied by your Customer Service) to your mail.
For information about ordering new labels, please contact your Customer Service.
2.
Select the appropriate rate and e-Confirmation service on your machine display.
3.
Apply the metered postage to your mail.
4.
Deposit your mail with the USPS (e-Confirmation does not require additional
special paper work, as do retail mail confirmations).
5.
Upload your daily mailing information to the Online Services Server.
Online Services
1.
This function is performed everyday via an automatic call during the night.
6.
Receive USPS updates about your mail’s delivery status via emails from the Online
Services server. You can also check the status of your mail on the web by logging
on to the Online Services Web page.
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Getting e-Confirmation Status Data
Mailing status information is available in two ways:
• Via your Online Services web page
• Via emails sent by the Online Services server.
You can log on to your Online Services web page with a password 24 hours a day, 7
days a week.
Email notifications arrive when a change in your mail status occurs at USPS.
Processing e-Confirmation Items Using your
WeighingPlatform
If you plan to use the eConfirmation service frequently, the use of a handheld scanner
to scan the tracking labels is recommended. The handheld scanner option is compatible
with the use of a weighing platform.
For information about the optional scanner, please contact your Customer Service
representative.
10
How to Process eConfirmation Items using the WP
Online Services
The weighing platform must be connected to your mailing machine. Using your
weighing platform to send a package and request eConfirmation service is simple:
1.
Place the eConfirmation label on the package.
2.
Place your package on the WP.
(If needed, first remove all items from the WP and rezero your weighing platform:
see How to Zero the Weighing Platform on page 252).
3.
Select the rate corresponding to the package to send (see How to Select a Rate
on page 183).
If the rate requires a zip code to be entered, a specific screen is displayed to capture
the Zip code.
4.
Add an eConfirmation service.
In the eConfirmation screen, check the PIC number (tracking number) or scan it.
The machine automatically suggests the next PIC number.
If the displayed PIC number does not match your label, use the [C] key to clear
numbers (right to left), then enter the correct PIC number.
Use the labels in order to avoid typing the full PIC number each
time. If you have a scanner, scan the PIC number - this is fast,
easy, and reliable.
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5.
Enter or modify the Sender ID information on the SenderID screen. This sender ID
will enable you to easily identify the package record in an email notification or on
the tracking web site. The Sender ID can be up to 31 characters. This is an optional
step.
6.
Validate the rate and return to the home screen.
7.
Press
to print a tape, or place the item on the hopper.
When printing is done, an eConfirmation record is created (see How to Display
eConf Record List and Details on page 227) below.
If printing is cancelled at this stage, the current PIC number
cannot be re-used for another mail piece.
to start.
8.
Press
9.
Apply the tape to the package.
Leave the machine ON and connected at night to automatically
upload the record to the USPS. You can also upload records
manually (see How to Upload Report Data to the Online Services
Server on page 216).
List of E-Confirmation records is accessible in the machine.
The eConf Record List screen displays the eConfirmation records that have not yet
been uploaded to the Online Services server. When eConfirmation records are uploaded,
the eConfirmation record list is empty.
You can display and check information regarding an eConfirmation record:
• Record status (PIC Valid or PIC Deleted)
• Type of eConfirmation Service
• Tracking number (PIC)
• Destination ZIP code
• Sender ID information (optional)
• Date and time of the record.
Online Services
How to Display eConf Record List and Details
10
To display the list and check a record:
227
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1.
As a user:
Press
and select the path:
Online Services
E-Services Record List
The record list is displayed.
2.
Select a record in the list and press Details for more details about that item.
10
Online Services
The record details are displayed.
How to Modify an eConf Record Status
You can modify an e-Confirmation in case you decide not to send an item processed
with an eConfirmation Service. In this case you have to edit the corresponding record
and change its status.
Record status:
• PIC Valid: corresponds to a valid mail with eConfirmation Service to track through
USPS.
• PIC Deleted: corresponds to a mail you don’t want to track anymore.
You will not receive any tracking information on records with status PIC Deleted.
To modify the status of an eConf record:
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1.
As a user:
Press
and select the path:
Online Services
E-Services record list
The record list is displayed.
2.
Select a record in the list and press Details for more details about that item.
10
Change record status.
Online Services
3.
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11 Configuring your
Mailing System
This section describes the general settings you can apply to your Mailing System. Some
of them can be managed directly by all users whereas most of them require access as
supervisor.
11.1
11.2
Settings Overview .................................................................233
Logging in / out as the Supervisor ....................................234
How to Log in as Supervisor ..................................................................................235
How to Exit the Supervisor Mode .........................................................................236
11.3
Display Settings ....................................................................237
How to Adjust the Display Brightness ................................................................237
How to Change the Display Language ..............................................................239
How to Enable / Disable the Beeps .....................................................................241
11.4
System Time-outs and Settings ........................................243
How to Adjust the Time-outs .................................................................................243
How to Activate / Deactivate Smart Start .........................................................244
11.5
High Value, Low Funds Warnings and PIN Codes ......246
How to Set the High-Value Warning Amount .................................................246
How to Set the Low-Funds Threshold ................................................................247
How to Set/Cancel a Funding PIN Code ............................................................248
11.6
Weighing Settings ................................................................249
How to Change the Default Weighing Type ....................................................249
How to Activate/De-active the Automatic Weight Detection on the
WP ..................................................................................................................................250
How to Zero the Weighing Platform ...................................................................252
How to Tare the Weighing Platform ...................................................................254
How to activate / de-activate ePostage Mode ................................................256
How to set the ePostage connection ..................................................................257
How to Change the GEO Code ..............................................................................258
11.7
Postage Imprint Default Settings .....................................262
How to Set the Default Printing Offset ..............................................................266
How to Change the Default Rate .........................................................................262
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How to Change the Default Text ..........................................................................263
How to Change the Default Slogan .....................................................................265
11.8
Imprint Memories ..................................................................267
How to Create an Imprint Memory ......................................................................267
How to Edit / Modify an Imprint Memory ...........................................................268
How to Delete an Imprint Memory .......................................................................270
11.9
Connection Settings .............................................................271
How to Set the Postal/Online Services Connection ........................................271
How to Set LAN Parameters ..................................................................................272
11.10
Time and Date Management .............................................276
How to Check/Adjust the Machine Time and Date ........................................276
How to Set the Automatic Date Advance Time ..............................................277
232
| Page 233 | | Feb-06-2024 06:51 |
11.1
Settings Overview
This section describes two types of settings that are available on your system:
• User settings, that only last as long as the user who applies them is logged in.
• Supervisor settings, sets the default or permanent settings of your Mailing System.
Other user settings are described in the corresponding sections:
Processing Mail on page 25, Maintaining your Mailing System
on page 305, etc.
11
Configuring your Mailing System
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11.2
Logging in / out as the Supervisor
User Settings
The user settings described in the sections below are:
• Setting the display language.
• Adjusting the screen contrast.
• Enabling/disabling key beeps and warning/error beeps.
Supervisor Settings
Your Mailing System has one supervisor PIN code that allows you to configure the
default settings and perform other functions such as managing accounts and access
rights, generating certain reports, etc.
The Supervisor PIN code of the system has been provided to
your organization in a separate distribution.
The supervisor settings allow you to:
11
Configuring your Mailing System
•
•
•
•
•
Change the default user settings
Modify system time-outs and activate the Smart Start function
Set funds warnings (high amounts, low funds) and activate a funding PIN code
Define a default weighing method for mailing, and calibrate the weighing devices
Design a default imprint (rate, text, slogan), activate the Automatic Date Advance
function and set a default printing offset
• Activate sealing mode as default setting
• Enter connection parameters.
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How to Log in as Supervisor
You need to be logged in as supervisor to configure the Mailing System and perform
functions such as managing accounts and access rights, generating certain reports,
etc.
When you are logged in as supervisor, only the supervisor menu
is available. Printing postage is not possible while logged-in as
supervisor.
To log in as Supervisor when you are already logged in as a user:
1.
As a user:
Press
and select the path: Supervisor
The Login screen is displayed.
11
Type the supervisor PIN code and press [OK].
The supervisor Main menu is displayed.
You can log in as supervisor by directly typing the supervisor
PIN code, in place of a regular user PIN code, on Mailing Systems
that ask for a PIN code at start-up.
Configuring your Mailing System
2.
235
| Page 236 | Feb-06-2024 06:51 |
How to Exit the Supervisor Mode
Follow the step below to exit the supervisor mode. You must exit the supervisor Mode
before you can begin to print postage.
To exit the supervisor mode, you have to be in the main menu.
To exit the supervisor mode:
1.
As supervisor:
Press
.
The system will go into 'Sleep' mode and supervisor is logged out.
11
Configuring your Mailing System
236
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11.3
Display Settings
How to Adjust the Display Brightness
To adjust the display brightness:
1.
As a user:
Press
and select the path:
User Preferences
Brightness
Type 1 or 2 to increase or decrease the brightness. The screen updates immediately.
3.
Press [OK] to exit.
This is a user setting that only lasts as long as you are logged
in.
To set the default brightness:
11
Configuring your Mailing System
2.
237
| Page 238 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
preferences
Brightness
Default user settings
Default user
2.
Press the Increase brightness / Decrease brightness button to increase or decrease
the brightness. The display updates to the new setting.
3.
Press [OK] to validate.
11
Configuring your Mailing System
238
Do not press [OK] if the screen brightness is completely light or
dark. Readjust the brightness so the screen is visible, then press
[OK].
| Page 239 | Feb-06-2024 06:51 |
How to Change the Display Language
To change the current display language:
1.
As a user:
Press
2.
and select the path:
User Preferences
Language
Select the language you want to use.
11
Press [OK] to validate.
This user setting lasts as long as you are logged in.
The standby mode will delete this setting.
To change the user language by default:
Configuring your Mailing System
3.
239
| Page 240 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Default User Settings
Preferences
Language
2.
Select the default language.
3.
Press [OK] to validate.
Default User
11
Configuring your Mailing System
240
This setting will not be affected by the standby mode.
| Page 241 | Feb-06-2024 06:51 |
How to Enable / Disable the Beeps
To enable or disable the beeps:
1.
As a user:
Press
2.
and select the path:
User Preferences
Sounds
Press hard keys next to Beep on key ON/OFF and/or Beep on error ON/OFF to
enable/disable the sounds.
11
Press [OK] to validate.
This is a user setting that only lasts as long as you are logged
in.
To change the sounds by default:
Configuring your Mailing System
3.
241
| Page 242 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
preferences Sounds
Default user settings
Default user
2.
Press hard keys next to Beep on key ON/OFF and/or Beep on error ON/OFF to
enable/disable the sounds.
3.
Press [OK] to validate.
11
Configuring your Mailing System
242
| Page 243 | | Feb-06-2024 06:51 |
11.4
System Time-outs and Settings
System settings include:
•
•
•
•
System motor time-outs
Sleep mode time-out
Soft off mode time-out
Smart Start: function that automatically starts the system motors when you
withdraw the mail piece from the weighing platform (see Choosing a Weighing
Type on page 83).
How to Adjust the Time-outs
To adjust the time-outs:
1.
As a user:
Press
and select the path:
Job settings
Timeout Setting
The Time-out setting screen is displayed.
11
Select each field and specify the length of each the time-out (Use [C] to clear
digits).
3.
Press [OK] to exit.
This is a user setting that only lasts as long as you are logged
in.
To change the system time-outs:
Configuring your Mailing System
2.
243
| Page 244 | Feb-06-2024 06:51 |
1.
As Supervisor (see How to Log in as Supervisor on page 235)
From the main menu, select the path:
Default user settings
Timeout Settings
The Timeout setting screen is displayed.
2.
Select each field and specify the length of each the time-out.
Use the [C] key to clear old settings then enter a new value.
3.
11
Press [OK] to validate.
How to Activate / Deactivate Smart Start
Configuring your Mailing System
The Smart Start function detects when you are removing a mail
piece from the weighing platform and automatically starts the
system motors without you having to press the
To activate / deactivate the Smart Start function:
244
key.
| Page 245 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor):
Press
Start
2.
and select the path:
Default user settings
System settings
Smart
Activate or deactivate Smart Start.
11
Configuring your Mailing System
245
| Page 246 | Feb-06-2024 06:51 |
11.5
High Value, Low Funds Warnings and PIN
Codes
How to Set the High-Value Warning Amount
A High Value Warning message warns the user the postage
amount that they have entered is higher than a preset value.
This high-amount warning prevents the user from accidentally
printing high postage amounts. Example: $4.80 instead of $0.48.
To set a high-value warning amount:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
High value amount entry
Default user settings
System settings
11
Configuring your Mailing System
2.
Enter the high-value warning amount or press [C] and enter 0 to disable the
warning function.
3.
Press [OK] to validate.
246
| Page 247 | Feb-06-2024 06:51 |
How to Set the Low-Funds Threshold
A Low Funds Threshold warning warns the user that the funds
remaining in the PSD (Meter) are getting low. More funds should
be loaded. The Low Funds Value Warning can be set to any
dollar amount.
To set a low-funds threshold:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Default user settings
Funds settings
11
2.
Select the Low funds threshold field.
If you enter 0, a message is displayed: "Zero amount not
allowed."
3.
Press [OK] to validate.
Configuring your Mailing System
Enter the low-funds warning amount or press [C].
247
| Page 248 | Feb-06-2024 06:51 |
How to Set/Cancel a Funding PIN Code
You can create a funding PIN code to control access to only those who are authorized
to add postage (see Money Operations on page 119).
To set a funding PIN code:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
11
Default user settings
Funds settings
Configuring your Mailing System
2.
Press the arrow to the Enable or Disable state to enable or disable the PIN code.
3.
Enter the funding PIN code if enabled.
4.
Press [OK] to validate.
248
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11.6
Weighing Settings
The weighing settings include:
•
•
•
•
•
Setting a default weighing type used for mailing
Activating / De-activating the WP Automatic Selection functionality
Zeroing the weighing platform
Activating / De-activating the ePostage Mode
Setting the GEO code that corresponds to the geographical location of the Mailing
System
How to Change the Default Weighing Type
This setting defines both the weighing device and the weighing type that are selected
by default when a user starts the mailing process (see Choosing a Weighing Type on
page 83).
To change the default weighing type:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Default Weighing Mode
Select a default weighing type in the list.
System Settings
11
Configuring your Mailing System
2.
Default User Settings
249
| Page 250 | Feb-06-2024 06:51 |
3.
Press [OK] to validate.
How to Activate/De-active the Automatic Weight Detection
on the WP
This functionality shall be implemented for improving the user productivity and the
ease of use of the mailing system. The user is able to change the weighing type to the
WP standard weighing by putting a mail piece onto the WP. The WP standard weighing
is automatically selected when a weight increase is detected on the WP. A weight
removal from the WP do not trigger the Weighing Platform Automatic Selection.
A warning message can be displayed to the operator to confirm that the WP will be
automatically selected.
To activate the automatic weight detection on the WP:
1.
Log in as the Supervisor (see How to Log in as Supervisor on page 235), then:
From the main menu, select the path:
Auto Weight Detection
Default User Settings
11
Configuring your Mailing System
2.
Select Auto Weight Detection to activate the function.
3.
Press [OK] to validate.
To de-activate the automatic weight detection on the WP:
250
System Settings
| Page 251 | Feb-06-2024 06:51 |
1.
Log in as the Supervisor (see How to Log in as Supervisor on page 235), then:
From the main menu, select the path:
Auto Weight Detection
2.
Default User Settings
System Settings
Select No Auto Weight Detection to de-activate the function.
11
Press [OK] to validate.
Configuring your Mailing System
3.
251
| Page 252 | Feb-06-2024 06:51 |
Zeroing the Weighing Platform
You can reset the Weighing Platform in the following ways:
• Set to zero: resets the weight to zero
• Tare: sets the weight to zero with an additional tray on the Weighing Platform
• Rezero: physically adjusts the Weighing Platform to zero
To zero the Weighing Platform quickly, press and maintain the
key until the weight is reset to zero.
How to Zero the Weighing Platform
To zero the Weighing Platform as a user:
1.
As a user:
Press
and select the path:
Job settings
11
Configuring your Mailing System
2.
Remove all items from the Weighing Platform.
252
Zero Weigh Platform
| Page 253 | Feb-06-2024 06:51 |
3.
Press [OK] twice to set to zero the Weighing Platform.
To re-zero the Weighing Platform as Supervisor:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Zero Weigh Plarform
System settings
Weighing functions
11
Remove all items from the Weighing Platform.
Configuring your Mailing System
2.
253
| Page 254 | Feb-06-2024 06:51 |
3.
Press [OK] twice to rezero the Weighing Platform.
How to Tare the Weighing Platform
To tare the Weighing Platform as a user:
1.
As a user:
Press
and select the path:
Job settings
Tare Weigh Platform
11
Configuring your Mailing System
2.
A message asking you to place container on the Weighing Platform and press
[OK].
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| Page 255 | Feb-06-2024 06:51 |
3.
Press [OK] to set weight to zero.
To tare the Weighing Platform as Supervisor:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Weigh Platform Tare
System settings
Weighing functions
11
A message asking you to place container on the Weighing Platform and press
[OK].
Configuring your Mailing System
2.
255
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3.
Press [OK] to tare the Weighing Platform.
ePostage
ePostage is a PC Application that communicates to the Mailing System to transfer the
weight value.
When the ePostage Mode is activated, the weight value is communicated by the Mailing
System to the ePostage.
The function ePostage Mode can be activated/de-activated by the supervisor.
How to activate / de-activate ePostage Mode
11
To activate/de-activate 'ePostage Mode':
1.
As supervisor (see How to Log in as Supervisor on page 235):
Configuring your Mailing System
Press
and select the path:
ePostage Mode
Default User Settings
The ePostage Mode screen is displayed.
256
System Settings
| Page 257 | Feb-06-2024 06:51 |
2.
Select Activated to start active ePostage Mode or Deactivated to deactivate this
mode.
3.
Click [OK] to validate your selection.
How to set the ePostage connection
To set the ePostage connection:
1.
As supervisor (see How to Log in as Supervisor on page 235):
Press
and select the path:
ePostage Link
Maintenance
Network Advanced Settings
11
The ePostage Advanced Settings screen is displayed.
Enter PC IP address.
3.
Enter PC Port number.
4.
Press [OK] to validate.
Configuring your Mailing System
2.
257
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GEO Code
The Weighing Platform calculates mail piece weights that have to be corrected
according to the geographical location of the Mailing System, as weights can change
with the altitude and latitude. The correcting geodesic code may be entered:
• Automatically with Online Services
• Manually
How to Change the GEO Code
To change the GEO code manually, follow the steps below.
Changing the GEO code modifies the weight values the Mailing
System calculates. Make sure you enter the correct GEO Code
to ensure your weights bare accurate.
To change the GEO code:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
module settings Geocode
11
Configuring your Mailing System
2.
System settings
Accessories and
See the map and table on the next pages to get the 5 digit GEO code from your
location altitude and latitude, and enter the 5 digit using the keypad.
258
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3.
Press [OK] to validate.
11
Configuring your Mailing System
259
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Geodesic map
11
Configuring your Mailing System
260
| Page 261 | Feb-06-2024 06:51 |
Geodesic codes
11
Configuring your Mailing System
261
| Page 262 | Feb-06-2024 06:51 |
11.7
Postage Imprint Default Settings
The settings of the postage imprint 'by default' include:
• Stamp default settings: sets the default rate, text and slogan for mailing
operations.
• Automatic Date Advance: enables early date change to continue printing postage
with the new date after post office closing hours.
• Printing offset: sets the default offset print position from the right side of the
envelope.
Stamp Default Settings
You can set default parameters for the stamp elements that follow:
• Rate
• Text
• Slogan
You can create up to nine custom text messages.
On list screens, a mark
11
indicates the default parameter.
How to Change the Default Rate
Use the procedure below to change the rate the machine activates at start-up.
Configuring your Mailing System
To change the default rate:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
parameters Default rate
262
Default user settings
Default imprint
| Page 263 | Feb-06-2024 06:51 |
2.
Select [Next].
3.
Select the default rate using the rate wizard.
4.
Press [OK] to validate.
See also
11
• Managing Postal Rates on page 302.
How to Change the Default Text
To change the default text:
Configuring your Mailing System
Follow the steps below to change the Default Text.
263
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1.
As supervisor (see How to Log in as Supervisor on page 235):
Press
and select the path:
parameters
Default user settings
2.
Select Imprint left or Imprint right.
3.
Select Text list.
4.
Select the Default text from the list.
5.
Press [OK] to validate.
11
Configuring your Mailing System
See also
• Managing Custom Text Messages on page 288.
264
Default imprint
| Page 265 | Feb-06-2024 06:51 |
How to Change the Default Slogan
Follow the steps below to change the Default Slogan.
To change the default Slogan:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Parameters
Default User Settings
Select Imprint left or Imprint right.
3.
Select Slogan list.
4.
Select the default slogan from the list, or None for no slogan.
5.
Press [OK] to validate.
11
Configuring your Mailing System
2.
Default Imprint
265
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See also
• Managing Slogans on page 294.
You can order custom Slogans. Please contact your Customer
Service.
How to Set the Default Printing Offset
The printing offset is the distance between the right edge of the envelope and the
imprint.
You can increase the distance by about 5mm or 10mm.
To change the default printing offset:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Print Position
Default user settings
11
Configuring your Mailing System
2.
Select the default print position from the list.
3.
Press [OK] to validate.
266
System settings
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11.8
Imprint Memories
The Imprint Memories are presets for your stamp types.
As a user, you can quickly recall a saved setting to simplify operation and save time
(see Using Imprint Memories on page 117).
As supervisor, you can create, edit/modify or delete an Imprint Memory.
Each Imprint Memory is identified by a name and a number.
The system displays on the home screen the number and name of the current Imprint
Memory.
How to Create an Imprint Memory
• Standard Imprint Memory: Text, Slogan, Weight (option),
Date Mode, Rate, Account Number (if any).
Account is not saved in the Imprint Memory when S.M.A.R.T.
Collector is activated. See S.M.A.R.T. Data Collector on page
173 for more information.
11
To create an imprint memory:
1.
As supervisor (see How to Log in as Supervisor on page 235):
The current list of imprint memories is displayed in the Imprint memories screen.
Configuring your Mailing System
From the main menu, select the path: Predefined imprint management
267
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11
Configuring your Mailing System
2.
Select a line named None in the list.
3.
Press [OK] to create a new imprint memory.
4.
Enter the name of the new imprint memory, then press [OK].
5.
Enter the preferences, press [OK] to validate and display the next list of parameters,
if any.
6.
Repeat the previous step until the system displays the name of the new imprint
memory in the list.
7.
You can modify any preference by using the Edit/Del function (see How to Edit /
Modify an Imprint Memory on page 268).
How to Edit / Modify an Imprint Memory
To edit or modify an imprint memory:
268
| Page 269 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Predefined imprint management
2.
Select an imprint memory from the list displayed on the screen.
3.
Press [OK] to validate.
4.
Select the menu path Edit
The Imprint memory modification screen is displayed.
11
Use the arrows to select the preferences, then press [OK] to modify the parameters.
6.
Press
to exit.
Configuring your Mailing System
5.
269
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How to Delete an Imprint Memory
To delete an imprint memory:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Predefined imprint management
11
Configuring your Mailing System
2.
Select an imprint memory from the list of saved imprint memories.
3.
Press [OK] to validate.
4.
Select the menu path Delete.
5.
Press [OK] to confirm to delete the imprint memory.
270
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11.9
Connection Settings
How to Set the Postal/Online Services Connection
To add funds or access Online Services, the Mailing System can
access the Internet through a high speed LAN (Local Area
Network).
LAN settings can only be performed if the machine was actually connected to the LAN
at power-up.
To set the Postal/Online Services connection:
1.
11
As supervisor (see How to Log in as Supervisor on page 235):
Communication settings
Type of
The Server Access screen is displayed.
If you did not have the LAN plugged into the system, you will
get a warning message.
Please follow the message: check your communication cable or
device and press OK.
Configuring your Mailing System
From the main menu, select the path:
connection
271
| Page 272 | Feb-06-2024 06:51 |
2.
Select LAN.
3.
For LAN settings, see How to Set LAN Parameters on page 272.
See also
• To physically connect the LAN to the base, see Connection Diagram on page 20.
How to Set LAN Parameters
LAN settings can only be performed if the machine was actually connected to the LAN
at power-up.
11
Configuring your Mailing System
To set the parameters of the LAN:
272
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1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
settings
Communication settings
Internet (LAN)
The LAN configuration is displayed.
2.
Select:
- DHCP ON
- DNS AUTO ON
- Half duplex
Press [OK] to validate.
3.
11
The screen will show:
Press [OK].
Configuring your Mailing System
- Machine IP address [Settings done]
- Subnet mask [Settings done]
- Default Gateway IP Address [Settings done]
273
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4.
The screen displays:
- Host Name: it is un-editable.
- Vendor Class ID Activation: it is OFF by default but can be activated and
edited.
Press [OK].
5.
Set parameters in the next screen:
- Preferred DNS IP Address [Settings done]
- Alternate DNS IP Address [Settings done]
Press [OK].
11
Configuring your Mailing System
274
| Page 275 | Feb-06-2024 06:51 |
6.
Proxy is OFF by default. If select Proxy is ON and press [OK].
The Proxy settings screen will display:
-
Proxy URL: Empty by default. Value chosen by supervisor.
Proxy Port: 8080 by default. Value chosen by supervisor.
Proxy Domain Name: Empty by default. Value chosen by supervisor.
Proxy Username: Empty by default. Value chosen by supervisor.
Proxy Password: Empty by default. Value chosen by supervisor.
Press [OK].
The Proxy-Kerberos settings screen will display:
- Kerberos realm: Empty by default. Value chosen by supervisor.
- KDC server name: Empty by default. Value chosen by supervisor.
7.
11
Press [OK], the system will come back to the beginning screen and accept any
changes.
Configuring your Mailing System
275
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11.10
Time and Date Management
How to Check/Adjust the Machine Time and Date
To check/adjust the current time and date:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
11
System settings
Date and time
If you are processing postage at the time when the system clock
adjusts for daylight savings time, the Mailing System will wait
until you are finished before displaying the new time.
Configuring your Mailing System
2.
Select Audit call to adjust the time.
The system adjusts its time if necessary and displays time and date values.
276
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Daylight Savings Time Transitions
Your Mailing System normally auto-adjusts to Daylight Savings Time. However, if a
manual adjustment is necessary, you can use either of the following procedures to
correct the Mailing System time:
• As a user: How to Unlock the PSD on page 125.
• As supervisor: How to Check/Adjust the Machine Time and Date on page 276.
How to Set the Automatic Date Advance Time
The Automatic Date Advance function automatically changes the date printed on mail
pieces at a preset time to the next 'working day' date.
Example: You can set the system to change dates at 17:00 hours and set Saturdays
and Sundays to be non-working days. From Friday 17:00 hours to Sunday 23:59, the
system will print Monday's date on the envelopes, after a confirmation message to the
user.
To set the auto date advance time and days:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Default user settings
parameters Automatic Date Advance
Default imprint
11
The Automatic date advance window appears:
Press the Automatic Date Advance button to Enabled status.
Configuring your Mailing System
2.
277
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3.
Enter the Automatic Date Advance time (00:00 hours is not allowed).
4.
Select Working Day box to gain access to working days selection screen.
5.
Select the day and press Select/Deselect to select or unselect each day.
6.
Press [OK] to exit.
11
Configuring your Mailing System
278
| Page 279 | Options and Updates | Feb-06-2024 06:51 |
12 Options and Updates
This section describes how you can upgrade your system by adding optional functions
and elements of stamp such as latest postal rates, additional texts or slogans.
12.1
Options and Updates Process ...........................................281
How to Access the Options and Updates Menu .............................................281
12.2
Using the Mailbox .................................................................282
How to Read Messages ...........................................................................................282
How to Delete Messages .........................................................................................283
12.3
Managing Options ................................................................286
How to Display the Options ...................................................................................286
How to Load New Options .....................................................................................287
12.4
Managing Custom Text Messages ...................................288
How to Add (or Cancel) a Text on the Stamp ..................................................288
How to Display the List of Text Messages ........................................................290
How to Add a New Text Message .......................................................................290
How to Modify a Text Message ............................................................................291
How to Delete a Text Message .............................................................................293
12.5
Managing Slogans ................................................................294
How to Add (or Cancel) a Slogan on the Stamp .............................................294
How to Display the List of Slogans ......................................................................295
How to Modify a Slogan ..........................................................................................296
How to Delete a Slogan ...........................................................................................297
How to Download New Slogans ..........................................................................298
12.6
12.7
Position Slogan/Text ............................................................300
Managing Postal Rates .......................................................302
How to Check your Rate Updates ........................................................................302
Loading New Rates ...................................................................................................303
279
| Page 281 | | Feb-06-2024 06:51 |
12.1
Options and Updates Process
You can update your Mailing System by:
• Adding new options, such as Differential Weighing or increasing the maximum
number of accounts
• Adding enhanced online postal expense management or USPS E-services.
• Update postal Rates
• Creating additional Texts for the stamp
• Downloading custom Slogans
To update your Mailing System's operating system, see Online
Services on page 211.
The operations above are available through the supervisor menu Options and Updates.
How to Access the Options and Updates Menu
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Options and Updates
12
The Options and Updates menu is displayed.
Options and Updates
281
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12.2
Using the Mailbox
The mailbox allows you to receive messages from the Mailing System or from customer
service via the server.
On the home screen, an icon indicates that the mailbox contains unread messages.
Unread messages icon on home screen:
The Mailbox list screen indicates unread messages and allows you to delete read
messages.
How to Read Messages
To read Messages (as a User):
1.
As a user:
Press
12
and select the path: Mailbox
The Mailbox screen is displayed.
Options and Updates
2.
Select the message to read and press [OK].
282
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To read Messages (as Supervisor):
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Mailbox
The Mailbox screen is displayed.
2.
Select the message to read and press [OK].
12
To delete Messages (as a User):
Options and Updates
How to Delete Messages
283
| Page 284 | Feb-06-2024 06:51 |
1.
As a user:
Press
and select the path: Mailbox
The Mailbox screen is displayed.
2.
Select the message to be deleted and press [OK].
3.
Select Delete message to erase the message.
12
Options and Updates
To delete Messages (as Supervisor):
284
| Page 285 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Mailbox
The Mailbox screen is displayed.
2.
Select the message to be deleted and press [OK].
3.
Select Delete message to erase the message.
12
Options and Updates
285
| Page 286 | Feb-06-2024 06:51 |
12.3
Managing Options
How to Display the Options
The option list includes the options actually loaded into your Mailing System and
indicates the options that are activated.
You can also display details for each option.
For more information, about the options you can add to your
Mailing System, please contact Customer Service.
To display the option list:
1.
As supervisor (see How to Log in as Supervisor on page 235) either:
From the main menu, select the path:
Options and Updates
Option list
The Options list screen is displayed.
12
Options and Updates
2.
To display the details of an option, select the option and press [OK].
286
| Page 287 | Feb-06-2024 06:51 |
How to Load New Options
You can activate new options by connecting the Mailing System to Online Services
server. New available options are automatically downloaded into your Mailing System
and activated.
Contact customer service to have new options ready for
downloading on the Online Services server.
To activate an option that is ready for downloading on the Online Services server:
1.
Check that your Mailing System is connected to a network (see Connections on
page 20) and that the connection is properly configured (see Connection Settings
on page 271).
2.
Select Check for updates. It will trigger a call to the Online Services server.
3.
After the call, you can display installed options. See How to Display the Options
on page 286.
12
Options and Updates
287
| Page 288 | Feb-06-2024 06:51 |
12.4
Managing Custom Text Messages
You can enhance your mail and increase the “openability” of your mail by adding custom
text messages to the left of the stamp.
As supervisor, you can:
•
•
•
•
Add custom text messages (and create a name for menu selection).
Edit / modify messages.
Delete existing text messages.
Activate a default text message (this setting is described in How to Change the
Default Text on page 263).
How to Add (or Cancel) a Text on the Stamp
To add a text to the stamp, or to cancel the text:
1.
12
Either:
Press
Options and Updates
288
or
Press
and select the path: Customize stamp
| Page 289 | Feb-06-2024 06:51 |
2.
Select Imprint left or Imprint right option on the Imprint screen.
3.
Select Text list.
The Select text screen is displayed.
4.
Select the desired text in the list or select None for printing no text.
The
12
icon indicates the current selection.
The Customize stamp screen is displayed with updated parameters (home screen:
).
• Managing Custom Text Messages on page 288.
Options and Updates
See also
289
| Page 290 | Feb-06-2024 06:51 |
How to Display the List of Text Messages
The list of text displays the messages you have created and indicates with a check
mark
the default text, if any.
To display the list of text:
1.
As supervisor (see How to Log in as Supervisor on page 235):
Press
and select the path:
Option and Updates
Text
The list of text is displayed in the Text management screen.
12
How to Add a New Text Message
Options and Updates
To add a new message:
1.
As supervisor (see How to Log in as Supervisor on page 235):
Press
and select the path:
Option and Updates
Text
The list of text is displayed in the Text management screen.
290
| Page 291 | Feb-06-2024 06:51 |
2.
Select Add new.
3.
Enter your text (max. 4 lines of 18 characters).
For more information on how you can type different characters,
see Control Panel Features on page 16.
4.
Press [OK] to validate.
5.
Enter the name to be displayed on the menu for users, then press [OK].
12
To edit the content of the message or its name:
Options and Updates
How to Modify a Text Message
291
| Page 292 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
Press
and select the path:
Option and Updates
Text
The list of text is displayed in the Text management screen.
2.
Select a message and press [OK].
The Text Settings screen is displayed.
12
Options and Updates
3.
Select Edit.
4.
You can change the text message and press [OK] to display the next screen (Use
[C] key to clear characters).
5.
You can change the text name and press [OK] to validate.
The system updates the message.
292
| Page 293 | Feb-06-2024 06:51 |
How to Delete a Text Message
To delete a message:
1.
As supervisor (see How to Log in as Supervisor on page 235):
Press
and select the path:
Option and Updates
Text
The list of text is displayed in the Text management screen.
2.
Select a message and press [OK].
The Text Settings screen is displayed.
12
Select Delete.
4.
Press [OK] to confirm deletion.
Options and Updates
3.
The system updates the message list.
293
| Page 294 | Feb-06-2024 06:51 |
12.5
Managing Slogans
The Slogans are graphical images you can add on the left hand side of the stamp
printed on mail pieces.
As supervisor, you can:
• Display the list of slogans
- Rename or delete slogans from the list
• Download new slogans.
The available slogans are automatically downloaded into your
mailing system by connecting the mailing system to the Online
Services server (as user). See How to Load New Options on page
287.
How to Add (or Cancel) a Slogan on the Stamp
12
To add a slogan to the stamp or cancel the slogan:
1.
Either:
Options and Updates
Press or
294
Press
and select the path: Customize Stamp
| Page 295 | Feb-06-2024 06:51 |
2.
Select Imprint left or Imprint right option on the Imprint screen.
3.
Select Slogan list.
The Select Slogan screen is displayed.
4.
Select the slogan in the list or select None for printing no slogan.
The
12
icon indicates the current selection.
See also
• Managing Slogan on page 294
The list of slogans includes the slogans that are installed in the mailing system and
indicates with a check mark
To display the list of slogans:
the active slogan.
Options and Updates
How to Display the List of Slogans
295
| Page 296 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Option and Updates
Update Slogan
The list of Slogans is displayed in the Slogan management screen.
How to Modify a Slogan
To change the name of the slogan:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
12
Option and Updates
Update Slogan
The list of Slogans is displayed in the Slogan management screen.
Options and Updates
296
| Page 297 | Feb-06-2024 06:51 |
2.
Select the slogan and press [OK].
The Slogan setting menu is displayed.
3.
Select Edit.
4.
Change the slogan name using the keypad and press [OK].
The system updates the slogan list.
12
How to Delete a Slogan
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Option and Updates
Update Slogan
The list of Slogans is displayed in the Slogan management screen.
Options and Updates
To delete the slogan:
297
| Page 298 | Feb-06-2024 06:51 |
2.
Select the slogan and press [OK].
The Slogan setting menu is displayed.
3.
Select Delete.
4.
Press [OK] to confirm deletion.
The system updates the slogan list.
12
How to Download New Slogans
Options and Updates
To download new slogans:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Option and Updates
Update Slogan
The list of Slogans is displayed in the Slogan management screen.
298
| Page 299 | Feb-06-2024 06:51 |
2.
Select Check for updates?.
The mailing system connects to the Online Services server and downloads available
slogans.
12
Options and Updates
299
| Page 300 | Feb-06-2024 06:51 |
12.6
Position Slogan/Text
The position of the Slogan and the Text Message can be Interchanged using the Imprint
Left and Imprint Right setting.
To swap the positions:
1.
Select what you would like to position.
Press
and select the path:
12
Options and Updates
Select Text List.
300
Imprint left or
Imprint right
| Page 301 | Feb-06-2024 06:51 |
2.
The list of available text messages is displayed. Select the message you want to
position and press [OK].
3.
Press [OK] to accept the position.
12
Options and Updates
301
| Page 302 | Feb-06-2024 06:51 |
12.7
Managing Postal Rates
Your mailing system uses rate tables to calculate postage amounts.
As supervisor, you can:
• Display the list of rate tables and see which table the system is currently using
• Download new postal rate tables
New rate tables are automatically downloaded into your
mailing system by connecting the mailing system to the Online
Services server as a user. See How to Load New Options on
page 287.
See also
• Options and Updates on page 279.
How to Check your Rate Updates
The rate tables display all available rate tables that are currently installed in your
mailing system and indicates with a check mark
the active rate table.
Rate tables will automatically become active on their effective
date. For each rate table, rate details (part number, expiration
date, rate option) can be displayed.
12
To display the list of rate tables:
1.
As supervisor (see How to Log in as Supervisor on page 235):
Options and Updates
From the main menu, select the path:
management
Options and Updates
Rate
The list of rate tables is displayed in the Rate management screen. The tables are
identified by the effective date of the rate.
302
| Page 303 | Feb-06-2024 06:51 |
Loading New Rates
To download new rates:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
management
Options and Updates
Rate
The list of rate tables is displayed in the Rate management screen. The tables are
identified by the effective date of the rate.
2.
Select
Check for updates.
The mailing system connects to the Online Services server and downloads available
rates.
12
Options and Updates
303
| Page 305 | Maintaining your Mailing System | Feb-06-2024 06:51 |
13 Maintaining your
Mailing System
This section contains important information about the maintenance of your mailing
system in order to keep it in good condition.
13.1
Maintaining the Ink Cartridge ............................................307
How to Change the Ink Cartridge ........................................................................307
How to Display Ink Level and Cartridge Data .................................................310
How to Clean the Print Heads Automatically ..................................................330
How to Clean the Print Heads Manually ............................................................312
How to Align the Print Heads ................................................................................313
How to Process the Wiper ......................................................................................315
13.2
Filling and Adjusting the Feeder Sealer ..........................316
How to Clean the Brushes and Sponge (Sealer) .............................................331
How to Fill the Sealer Bottle ...................................................................................318
How to Adjust the Sealing Water Flow .............................................................319
How to Clean the Feeder Belts and Rollers ......................................................319
13.3
Maintenance Processes .......................................................320
How to Run the Registration Update ..................................................................320
How to Remove the Base (Meter) ........................................................................323
How to Withdraw the PSD (Meter) .....................................................................324
305
| Page 307 | | Feb-06-2024 06:51 |
13.1
Maintaining the Ink Cartridge
About the Ink Cartridge
The ink cartridge for printing is located in the mailing system and contains fluorescent
red ink that has been tested and approved by the postal service.
The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned
regularly to provide a good printing quality. The system performs cleaning automatically
or on your request. You can also clean the heads manually if the automatic cleaning
is not sufficient.
The ink cartridge also contains two print heads that have to be aligned.
How to Change the Ink Cartridge
If after cleaning, you still observe poor print quality (streaked, too light, blurred, etc.)
or the system indicates the ink cartridge is out of ink ... it is time to replace the ink
cartridge.
13
Maintaining your Mailing
System
307
| Page 308 | Feb-06-2024 06:51 |
1.
Open the cover: the ink cartridge moves to the replacement position.
Keep fingers away from the ink cartridge while it is moving to
the replacement position.
2.
Press down on the back of the ink cartridge to disengage it.
3.
Lift out the old ink cartridge.
13
Maintaining your Mailing
System
308
| Page 309 | Feb-06-2024 06:51 |
4.
Remove the two plastic caps on the new ink cartridge.
The caps are removed.
5.
Remove the protective strips from the new ink cartridge.
13
Maintaining your Mailing
System
309
| Page 310 | Feb-06-2024 06:51 |
6.
Insert the new ink cartridge, and then push it forward until you hear the click.
7.
Close the cover.
The alignment process of the cartridge starts automatically.
How to Display Ink Level and Cartridge Data
Ink Cartridge Data includes information such as consumption and date installed.
13
To display the ink cartridge data (as a User):
1.
As a user:
Maintaining your Mailing
System
Press
and select the path:
Ink Cartridge
The Ink information screen is displayed.
310
Ink Cartridge information
| Page 311 | Feb-06-2024 06:51 |
To display the Ink Level and the Cartridge Data (as Supervisor):
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Cartridge information
Maintenance
Ink Cartridge
Ink
The Ink information screen is displayed.
How to Clean the Print Heads Automatically
If the printing on envelopes or labels looks unclear or dirty in some way, clean the
headset to restore the print quality.
To clean the print heads automatically (as a User):
1.
As a user:
Press
13
and select the path:
Ink Cartridge Cleaning process
To clean the print heads automatically (as Supervisor):
Maintaining your Mailing
System
The cleaning starts automatically.
311
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1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
process
Maintenance
Ink Cartridge
Cleaning
The cleaning starts automatically.
How to Clean the Print Heads Manually
If automatic cleaning is not sufficient, you can clean the printing heads manually.
To clean the print heads manually:
1.
Open the cover: the ink cartridge moves to the replacement position.
13
Maintaining your Mailing
System
312
Keep fingers away from the ink cartridge while it is moving to
the replacement position.
| Page 313 | Feb-06-2024 06:51 |
2.
Press down on the back of the ink cartridge to disengage it.
3.
Lift out the ink cartridge.
4.
Clean the heads with a soft damp cloth.
5.
Put the cartridge back in place.
Close the base cover.
13
How to Align the Print Heads
To align the print heads:
Maintaining your Mailing
System
After installing a new ink cartridge you should verify that the ink cartridge print heads
are aligned.
313
| Page 314 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
alignment
Maintenance
Ink Cartridge
Cartridge
The Set cartridge alignment screen is displayed.
2.
Press Print to check alignment and put a piece of paper in the mail transport.
The system prints a test pattern.
13
Maintaining your Mailing
System
3.
Check the printed pattern and press the letter that corresponds to the straightest
and complete vertical line.
4.
Press [OK] to validate.
5.
Repeat the previous step until lines F are aligned.
314
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Ink Management Service
The Ink Management service sends an electronic message to the Online Services server
when the mailing machine’s ink supply is running low.
An e-mail message then informs you of that condition so that the ink cartridge can be
replaced in time.
For more information, please contact your Customer Service.
How to Process the Wiper
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
Maintenance
2.
Open the cover and remove the headset.
3.
Press [OK] twice to start the carriage motor.
4.
Check wiper and clean if neccesary, then press [OK].
Cartridge
Wiper Process
13
Check headset is back in replacement position and press [OK] to end test.
Maintaining your Mailing
System
5.
315
| Page 316 | Feb-06-2024 06:51 |
13.2
Filling and Adjusting the Feeder Sealer
Filling the Sealer Bottle
The Automatic Feeder uses water for sealing envelopes.
If the system is out of water, the mailing process continues but the envelopes will not
sealed properly.
Auto-Feeder Sealer (optional)
Your Auto-Feeder can seal envelopes while printing postage or for “seal only” usage.
Move the selector at the front of the Feeder right or left to change the sealing mode:
Sealer ON
13
Sealer OFF
Do not insert envelopes already sealed in the Feeder when the
Sealing Function is ON: the envelopes could jam.
Maintaining your Mailing
System
How to Clean the Brushes and Sponge (Sealer)
MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER
SOURCE BEFORE CLEANING!
To clean the brushes and sponge of the feeder:
316
| Page 317 | Feb-06-2024 06:51 |
1.
Open the feeder and push the left of the upper blue release lever to raise the upper
drive assembly.
2.
Pull up the brush release lever.
3.
Raise the brush and lift the complete brush holder assembly.
13
4.
Lift the metal retainer to remove the sponge.
5.
Clean the sponge and the brush.
6.
Re-install the sponge and retainer.
7.
Put the brush back and push the release lever back down until it snaps into place.
Maintaining your Mailing
System
Remember its direction.
317
| Page 318 | Feb-06-2024 06:51 |
8.
Push down on the upper drive assembly until it locks back into position.
How to Fill the Sealer Bottle
The Automatic Feeder uses water for sealing envelopes.
If the system is out of water, the mailing process continues but the envelopes will not
sealed properly.
To add water (or sealing solution) to the bottle:
1.
Remove the bottle from its base and turn it over.
2.
Unscrew the cap and fill the bottle with water up to the limit marks.
3.
Screw the cap back and put the bottle back into place.
13
Maintaining your Mailing
System
318
| Page 319 | Feb-06-2024 06:51 |
How to Adjust the Sealing Water Flow
Before you adjust the sealing water flow, make sure that the brushes and sponge are
clean.
To adjust the sealing water flow:
1.
Set the water flow using the back lever.
When standing in front of the feeder:
- Push the lever towards the left-hand side to increase the water level.
- Push the lever towards the right-hand side to decrease the water level.
How to Clean the Feeder Belts and Rollers
To clean the feeder belts and rollers:
13
Open the Auto-Feeder cover, press the upper blue handle to raise the drive
assembly.
2.
Clean the belts and/or rollers with a damp cloth or 70° alcohol on a cotton
applicator.
3.
Push down the upper drive assembly until it locks back into position and close the
feeder cover.
Maintaining your Mailing
System
1.
319
| Page 320 | Feb-06-2024 06:51 |
13.3
Maintenance Processes
How to Run the Registration Update
The Update Registration process is only to be completed at a
request from Customer Service:
• This procedure is used if you have changed your address.
• Contact your Customer Service to change your information
then you will be instructed to perform the update
registration procedure.
To run the registration update:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
A confirmation message is displayed.
13
Maintaining your Mailing
System
2.
Press [OK].
3.
Select Update registration.
320
Maintenance
Processes
| Page 321 | Feb-06-2024 06:51 |
4.
Press [OK] to begin the procedure.
5.
Press [OK] to start the update registration transaction.
The message "Transaction successfull" is displayed.
13
Maintaining your Mailing
System
321
| Page 322 | Feb-06-2024 06:51 |
6.
Press [OK].
A message for entering the geodesic code. Please refer to User Guide for allowed
values.
7.
Press [OK].
8.
Enter the Geocode.
9.
Press [OK].
13
Maintaining your Mailing
System
The update registration procedure is finished.
10. Press [Finish] to return to menu.
11. Press Press the Sleep/Wake/Soft Off button to exit.
322
| Page 323 | Feb-06-2024 06:51 |
How to Remove the Base (Meter)
Remove the Base:
• Removes the PSD from service.
• Prepares the base for removal by saving data on USB key.
To remove the meter:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Maintenance
Processes Remove base
The Remove Base screen is displayed.
13
Insert a USB key and press [OK] or press Next step to save your data on Online
services.
Maintaining your Mailing
System
2.
323
| Page 324 | Feb-06-2024 06:51 |
3.
Press [OK] when the process is complete.
The message "Backup Customer Data Server call successful" is displayed.
How to Withdraw the PSD (Meter)
The Withdraw PSD process is only to be completed at the request of Customer Service.
• Removes the PSD from service.
• Requires a password from Customer Services to perform.
To withdraw the meter:
13
Maintaining your Mailing
System
324
| Page 325 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path: Maintenance
a PSD
Processes
Withdraw
The Withdraw meter screen is displayed.
13
Type the withdrawal PIN code using the keyboard and press [OK].
3.
Press [OK] or the [Sleep/Wake] button (
mode.
4.
ONLY at that stage, disconnect the system power cord from the power socket.
) to turn the system to Sleep or Soft-off
Maintaining your Mailing
System
2.
325
| Page 326 | Feb-06-2024 06:51 |
5.
Open the cover of the base, then the cover of the meter. Pull the meter towards
the front of the base to disengage it from the base connector.
6.
Remove the meter from the mailing system base.
13
Maintaining your Mailing
System
326
| Page 327 | Troubleshooting | Feb-06-2024 06:51 |
14 Troubleshooting
This section helps you solve problems you may encounter while using your mailing
system.
14.1
Machine Issues .......................................................................329
How to Clear Mail Jammed in the Base ..............................................................329
How to Clean the Print Heads Automatically ..................................................330
How to Clean the Brushes and Sponge (Sealer) .............................................331
How to Clear Mail Jammed in the Auto-Feeder ...............................................334
How to Clear a Label Jammed in the Base .......................................................336
14.2
Diagnostics .............................................................................337
How to Access Diagnostic Data ...........................................................................338
14.3
System Data ...........................................................................339
How to Display Software Data .............................................................................339
How to Display Hardware Data ...........................................................................339
How to Display the Event Lists .............................................................................340
How to Display the Machine Counters ...............................................................341
327
| Page 329 | | Feb-06-2024 06:51 |
14.1
Machine Issues
How to Clear Mail Jammed in the Base
Envelopes are jammed (stopped) in the transport mechanism of the Base.
• Mail piece is too thick.
• Mail size is incorrect.
To clear mail jammed in the Base:
1.
Pull the release handle located underneath the base to lower the transport belts
and wheels. Hold the handle.
The release handle lowers the rollers to enable the user to clear any jams.
2.
Using your other hand, remove the jammed envelopes.
3.
Release the jam release handle to put the transport belt and wheels back in
position.
14
Troubleshooting
329
| Page 330 | Feb-06-2024 06:51 |
How to Clean the Print Heads Automatically
If the printing on envelopes or labels looks unclear or dirty in some way, clean the
headset to restore the print quality.
To clean the print heads automatically (as a User):
1.
As a user:
Press
and select the path:
Ink Cartridge Cleaning process
The cleaning starts automatically.
To clean the print heads automatically (as Supervisor):
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
process
14
The cleaning starts automatically.
Troubleshooting
330
Maintenance
Ink Cartridge
Cleaning
| Page 331 | Feb-06-2024 06:51 |
How to Clean the Brushes and Sponge (Sealer)
MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER
SOURCE BEFORE CLEANING!
To clean the brushes and sponge of the feeder:
1.
Open the feeder and push the left of the upper blue release lever to raise the upper
drive assembly.
2.
Pull up the brush release lever.
3.
Raise the brush and lift the complete brush holder assembly.
14
Troubleshooting
331
| Page 332 | Feb-06-2024 06:51 |
4.
Lift the metal retainer to remove the sponge.
Remember its direction.
5.
Clean the sponge and the brush.
6.
Re-install the sponge and retainer.
7.
Put the brush back and push the release lever back down until it snaps into place.
8.
Push down on the upper drive assembly until it locks back into position.
The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct
the problem.
14
Troubleshooting
Display – — lb _._oz indicates a weighing error. When this
weighing error occurs on the home screen, the Standard
Weighing mode is automatically selected if the Automatic
Weight Detection is activated, see How to Activate the
Automatic Weight Detection on the WP on page 250.
You have to check the weighing device as follows.
Possible causes
Actions
The weighing device is not selected.
See the weighing type selection
procedures in Choosing a Weighing Type
on page 83.
332
| Page 333 | Feb-06-2024 06:51 |
There are vibrations or air drafts in the
weighing area.
Use a solid and steady table:
• Away from any door
• Away from any fan.
Something is touching or laying on the
Weighing Platform.
Clear the weighing zone and re-zero the
Weighing Platform (see Weighing Settings
on page 249).
The Weighing Platform zero is not correct. See the weighing platform zeroing
procedures in Weighing Settings on page
249.
You have placed a package on the
platform that is too heavy for the rate
selected.
1.
Press [OK] to clear the error message.
2.
Press the [Rate] key and select a rate
class that can accommodate the
weight of the package. (Example:
select Priority if the rate you had been
using was First Class).
3.
Press lightly on the Weigh Platform
to establish the weight and postage
with the new rate.
Weight of the items on WP exceeds the 1.
max capacity defined in Weighing
Platform (you have placed a package on
2.
the platform that is too heavy for your
Weigh platform).
Remove the package and if possible,
weigh it on another scale.
Use Manual Weight Entry mode to
enter the weight and determine the
postage.
14
To avoid weighing errors, make sure the weighing platform is
clear when starting the system.
Troubleshooting
333
| Page 334 | Feb-06-2024 06:51 |
PSD Locked IX Series Mailing Systems
Event-ID
PSD Locked. The date limit to call server
has been reached.
Short description
72 Hour Time limit reached
Long description
72 hour time limit for server
communication reached.
Recovery
Re-connect your mailing system to your
network and perform a postal inspection
to clear the PSD Locked message.
Condition R_D
Condition IPSS
• The USPS requires your postage meter (PSD) to connect daily if postage is
metered.
• We recommend leaving the IX mailing system connected to the network
permanently.
• The IX mailing system will automatically connect to the postal server at night.
• If the IX mailing system does not connect in 72 hours it will be deactivated.
• If your system is deactivated, please perform a Postal Inspection call to unlock
the system.
Postal Inspection Instructions on page 125
How to Clear Mail Jammed in the Auto-Feeder
Envelopes are stopped in the Auto-Feeder.
• Mail piece is too thick.
• Mail size is incorrect.
• Too many envelopes are on the feed deck.
• Envelopes are not properly inserted onto the feed deck.
14
Troubleshooting
To clear mail jammed in the Auto-Feeder:
1.
Open feeder cover.
334
| Page 335 | Feb-06-2024 06:51 |
2.
On model without sealer, hold the two blue levers to raise the mail path guides
and rollers.
On a feeder with sealer, push down on the blue handle then lift up the drive
assembly.
3.
If necessary, pull up the brush release lever and remove the brush assembly.
4.
Remove jammed envelopes.
14
If applicable, reinstall the brush assembly and push the release lever until it snaps
into place.
6.
On model with sealer, push down the upper drive assembly to lock it.
7.
Close the cover.
Troubleshooting
5.
335
| Page 336 | Feb-06-2024 06:51 |
How to Clear a Label Jammed in the Base
Possible causes
Actions
A label is blocked in the Automatic
Label-Dispenser or in the transport
mechanism of the system base.
Clear the label as indicated below.
To clear a label jammed in the Base:
1.
Remove all labels from the dispenser.
Check that there is not label stuck in the bottom of the dispenser.
2.
Pull the release handle located underneath the base to lower the transport belts
and wheels. Hold the handle.
3.
Using your other hand, remove the jammed label.
4.
Release the jam release handle to put the transport belt and wheels back into
position.
14
Troubleshooting
336
| Page 337 | | Feb-06-2024 06:51 |
14.2
Diagnostics
Diagnostics allow you to find the root cause of a an issue or a breakdown that may
occur during the life of your mailing system.
The system performs tests automatically to diagnose the problem and generate
corresponding reports.
The System Data gives data about the status of the system and the events or errors
that have occurred.
This type of call should only be performed upon request by Customer Service.
Diagnostics
As Supervisor, you can gain access to all the diagnostic data listed below:
Diagnostic
Comments
1
Ping Server
Sends a message to a server (if connected) to check
the line.
2
Sensors Status
Reports the status ([0] or [1]) of the sensors below:
• Top doc
• Start print
• Cover
• Carriage
• Top Seal
3
Advanced Feeder
Feeder main motor test
4
Display
The screen displays, successively, a black bar
without text, then a text.
5
Keypad
Displays “Key ok” if the test is correct
6
USB ports
Checks the two USB ports (need USB keys).
7
Serial Connectors
Checks the serial port.
8
Ping Tool
Checks LAN address.
9
IP Configuration Checker Checks LAN connection.
10
IP Configuration
Displays current parameters related to IP
Configuration
14
Troubleshooting
No.
337
| Page 338 | Feb-06-2024 06:51 |
How to Access Diagnostic Data
To gain access to a diagnostic data:
1.
As supervisor (see How to Log in as Supervisor):
From the main menu, select the path:
Maintenance
Diagnostics
2.
The system requires you press [OK] to start the diagnostic tests, then displays
the list of the tests.
3.
Select a test from the list displayed on the screen.
14
Troubleshooting
338
| Page 339 | | Feb-06-2024 06:51 |
14.3
System Data
How to Display Software Data
To display Software Data:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
information
2.
Maintenance
System info
Software
The system software data appears on the screen.
How to Display Hardware Data
14
To display hardware data:
Troubleshooting
339
| Page 340 | Feb-06-2024 06:51 |
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
information
2.
Maintenance
System info
Hardware
The system hardware data appears on the screen.
How to Display the Event Lists
To display the event lists:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
14
Maintenance
System info
Event list
Troubleshooting
2.
Select the Base Events list or the Meter Events list or Server Connection History
3.
Press [OK] to validate.
340
| Page 341 | Feb-06-2024 06:51 |
4.
The system displays the selected list in a table with, for each error:
The Code of the event.
The Date where appends the event.
The Cycles count when the event occurred.
The Description.
The Category.
5.
Note the Code and refer to your customer service.
How to Display the Machine Counters
To display the data of the machine counters:
1.
As supervisor (see How to Log in as Supervisor on page 235):
From the main menu, select the path:
2.
Maintenance
System info
Counters
The system displays the data of the machine counters.
14
Troubleshooting
341
| Page 343 | Specifications | Feb-06-2024 06:51 |
15 Specifications
This sections contains the main specifications of your mailing system.
15.1
Mail Specifications ................................................................345
15.2
Package Specifications .......................................................347
15.3
General Specifications .........................................................349
15.4
Recommended Operating Conditions .............................350
15.5
System Specifications ..........................................................351
15.6
System Changes ....................................................................352
15.7
Menu Reference .....................................................................354
343
| Page 345 | | Feb-06-2024 06:51 |
15.1
Mail Specifications
15
Envelope Dimensions
Specifications
Your Mailing System can handle the envelope & flap sizes as illustrated below (note:
the illustration is not on scale).
5” is also the minimum width for portrait mode. This figure rises
up to 6.38” for envelopes that have the maximum height (9”).
Envelopes:
• Minimum envelope thickness: 0.008".
Label dimensions (pre-cut and self-adhesive):
• Max. width: 1.57".
• Min. length: 5.9" (no slogan), 6.5” with slogan.
• Max. length: 8.4".
345
| Page 346 | Feb-06-2024 06:51 |
With the Feeder
15
The feeder cannot process nested envelopes.
Specifications
Weight range:
•
•
•
•
•
•
Min weight: 0.1 oz.
Max weight: 2 lb.
Max height: 4".
Max "One piece at a time": 0.47"
Max "In a stack": 0.31"
Max with sealing (optional): 0.31"
Envelope Stack:
• Max height: 4".
Envelope Thickness:
• Max "One piece at a time": 0.47".
• Max "In a stack": 0.31".
• Max with sealing (optional): 0.31".
346
| Page 347 | | Feb-06-2024 06:51 |
15.2
Package Specifications
15
The mailing systems must upload to USPS the package measurements:
• Length: the value of the longest side of the package
• Width : the value of the shortest side of the package
• Height: the value of the thickness of the package
A package must meet the following dimensional criteria:
Minimum and maximum size
Label Dimensions
MIN
MAX
Length (inch)
6
27
Height (inch)
3
17
Width (inch)
0.25
17
Specifications
The measurements shall be provided in inches with an accuracy of 3 decimal places
(ie NN,NNN).
The parcel 0.25 inch (or less) must be a minimum of 5 inches in length, 3.5 inches in
height.
Width <= 0.25 inch
MIN
Length (inch)
5
Height (inch)
3,5
347
| Page 348 | Feb-06-2024 06:51 |
No mail piece may measure more than 108 inches in length and girth combined, except
USPS Retail Ground, which may not measure more than 130 inches in length and girth
combined.
All Parcels except
"USPS Retail Ground"
"USPS Retail Ground"
15
max Length + Girth (inch)
Specifications
348
108
130
For parcels, the length is the distance of the longest dimension;
the girth is the distance around the thickest part.
| Page 349 | | Feb-06-2024 06:51 |
15.3
General Specifications
15
Dimensions
(Width x Length x Height)
Weight
•
•
•
•
Base: 22 lb 0.7 oz
Auto Feeder: 14 lb 5.2 oz
Auto Feeder with sealer: 18 lb 4.7 oz
Catch tray: 2 lb 10.3 oz
Specifications
• Base: 11.14" x 14.88" x 11.81"
• Auto Feeder with sealer: 10.24" x 13.78" x 21.46"
Power
• Frequency: 60 Hz
• Max. current rating (full configuration): 2.5 A
• Power supply: 110 V (+6% -10%) 3 wire grounded circuit (up to standard
NFC15-100)
349
| Page 350 | Feb-06-2024 06:51 |
15.4
15
Recommended Operating Conditions
Temperature and Relative Humidity
Specifications
Your mailing system should only be operated in the following conditions:
Temperature range
Ambient temperature: 50°F - 104°F.
Relative humidity
80% max. without condensation.
Weighing accuracy
To obtain the best weighing results, use a solid and steady table:
• Away from any doors
• Away from any fan
350
| Page 351 | | Feb-06-2024 06:51 |
15.5
System Specifications
15
Accounts
Operators
• Number of Operators: 50.
Specifications
The number of accounts you can create is set to 100 by default and can be raised
optionally to 1000.
351
| Page 352 | Feb-06-2024 06:51 |
15.6
15
System Changes
Major Changes
Specifications
Function
Description
Imprint memory
management
This function is to memorize a
specific task used regularly.
• Managing Imprint
Memories on page 267
Kerberos
Proxy settings in Lan
configuration.
• How to Set LAN
(High-speed Internet)
Parameters on page 272
Option 12/60
Option is available when
DHCP in Lan Configuration is
on screen.
• How to Set LAN
(High-speed Internet)
Parameters on page 272
Manual amount
entry
This function allows manual
input of the indicium amount.
The use of this function is
strictly delimited.
• Printing [Amount
Correction] Mode on
page 68
Correction mode
The Amount and Date
Correction functions allow the
postage and date is set by the
user.
• Printing [Redate] Mode
• Printing [Amount
Correction] Mode on
page 68
Test indicium
This layout is dedicated to give
an overview of the indicia
appearance for the customer.
• Using Imprint Test on
page 115
Post calls functions
To fulfill IMI specifications,
when customer prints an item
a “tea timer” must be started.
The tea timer is a dedicated
timer that is used to force a call
to the postal server in the next
24h or/ and lock the franking
machine in the 72h.
• Manual Call on page 125
No remote account
system
This mailing system is not
compatible with a remote
account management software
(MAS or similar).
352
Link
| Page 353 | Feb-06-2024 06:51 |
Pas activation
fractional
To be added later, no info so
far.
15
Specifications
353
| Page 354 | Feb-06-2024 06:51 |
15.7
15
Menu Reference
The tables below list the options in the main menu and supervisor menu.
To gain access to the menu, press Menu on the control panel.
Specifications
Main Menu
Level 1
Level 2
1. Customize Stamp
See...
Type of Process and Type of
Stamp on page 31
2. Job Settings
2.1. Print Position
How to Move the Stamp (Print
Offset) on page 96
2.2. Weighing Modes
Selecting a Weighing Mode
on page 83
2.3. Tare Weigh Platform
Resetting the Weigh Platform
on page 252
2.4. Zero Weigh Platform
2.5. Start Batch Counters
How to Reset the Batch
Counter on page 102
2.6. Timeout Setting
System Time-outs on page
243
3. Imprint Memories
Using Imprint Memories on
page 117
4. Rate Selection
Choosing Rates on page 77
5. Change Account
Changing Accounts on page
169
6. Reports
Reports on page 191
354
6.1. Batch Data
Batch Data Report on page
196
6.2. Funds Summary
Funds Summary Report on
page 201
6.3. Daily Usage
Daily Usage Report on page
198
| Page 355 | Feb-06-2024 06:51 |
Monthly Usage Report on
page 199
6.5. Single Account
Single Account Report on
page 203
6.6. Multi Account
Multi Account Report on page
204
7.1. Funds Used/Funds
Available
Checking Funds on page 122
7.2. Add Funds
Adding Funds (Postage) on
page 123
7.3. Postal Inspection
Unlocking the PSD on page
125
7. My Funds
8. Mailbox
15
Specifications
6.4. Monthly Usage
Using the Mailbox on page
282
9. Online Services
9.1. Ping Server
9.2. Test Server
9.3. Generic call
OLS Connection Tests on
page 218
Call Online Services on page
214
9.4. Machine Synchronization Synchronize Call on page 217
9.5. Upload Statistics
Upload Statistics on page 216
9.6. Upload E-Services
Records
Modify an eConf Record Status
on page 228
9.7. E-Services Record List
Display eConf Record List and
Details on page 227
Counting Piece on the
Weighing Platform on page
103
10. Piece Counting
11. User Preferences
11.1. Language
Changing the Display
Language on page 239
11.2. Sounds
Enabling/Disabling Sounds
on page 241
355
| Page 356 | Feb-06-2024 06:51 |
11.2. Brightness
Adjust the Display Brightness
on page 237
12.1. Ink Cartridge
Information
Displaying Ink Cartridge Data
on page 310
12.2. Cleaning Process
Cleaning the Cartridge on
page 330
12. Ink Cartridge
15
Specifications
13. Synchronize data collector
(only S.M.A.R.T Collector is active)
Synchronize Data Collector
on page 177
14. Supervisor
Logging in/out as Supervisor
on page 235
Supervisor Menu
Level 1
Level 2
Level 3
See...
1. Mailbox
Using the Mailbox on page 282
2. Reports
Reports on page 191
356
2.1. Funds Summary
Funds Summary Report on page
201
2.2. Adding Postage
Adding Funds (Postage) on page
202
2.3. Daily Usage
Daily Usage Report on page 198
2.4. Monthly Usage
Monthly Usage Report on page
199
2.5. Machine Configuration
Machine Configuration Report
on page 206
2.6. Single Account
Single Account Report on page
203
2.7. Multi Account
Multi Account Report on page
204
2.8. IP Configuration Report
IP Configuration Report on page
208
2.9. Proxy Configuration
Proxy Configuration Report on
page 209
| Page 357 | Feb-06-2024 06:51 |
2.10. RCS parameters
(only S.M.A.R.T. Collector is active)
RCS Parameters report on page
180
3. Default User Settings
15
3.1. Default User Preferences
Changing the Display Language
on page 239
3.1.2. Sounds
Enabling/Disabling Sounds on
page 241
3.1.3. Brightness
Adjust the Display Brightness on
page 237
3.2. System Settings
3.2.1. High value amount High-Value Warning Amount on
entry
page 246
3.2.2. Print Position
Default Print Position on page
266
3.2.3. Default weighing
mode
Default Weighing Mode on page
249
3.2.4. Smart Start
Active/Deactive Smart Start on
page 244
3.2.5. Auto Weight
Detection
Automatic Weight Detection on
page 250
3.2.6. ePostage Mode
ePostage Mode on page 256
Specifications
3.1.1. Language
3.3. Default Imprint Parameters
3.3.1. Imprint left
3.3.2. Imprint right
Changing the Default Text on
page 263
Changing the Default Slogan on
page 265
3.3.3. Default Rate
Changing the Default Rate on
page 262
3.3.4. Automatic Date
Advance
Automatic Date Advance on
page 277
3.4. Funds Settings
Funding PIN Code on page 248
3.5. Timeout Settings
System Time-outs on page 243
4. Predefined Imprint Management
Imprint Memories on page 267
5. Account Management
357
| Page 358 | Feb-06-2024 06:51 |
5.1. Account Mode Selection
Account Mode on page 149
5.2. Manage Account
Managing Accounts on page 149
15
5.2.1. Account List
How to Create an Account on
page 150
5.2.2. Account Report
Account Reports on page 195
Specifications
5.2.3. Import Account list How to Import Accounts on page
156
5.2.4. Export Account list How to Export the Account on
page 154
5.2. Change System Pin Code
(only in 'No account with access
control' accounting mode)
Shared System PIN Code on
page 139
5.3. Manage operator
5.3.1. Operator list
How to Create an Operator on
page 159
5.3.2. Operator report
How to Generate the Operator
Report on page 205
6. System Settings
6.1. Weighing Functions
6.1.1. Weigh Platform
Tare
Resetting the Weigh Platform on
page 252
6.1.2. Zero Weigh
Platform
6.2. Accessories and Modules Settings
6.2.1. Geocode
Geocode on page 258
6.3 Date and Time
Time and Date Management on
page 276
6.4. Collected Mode PIN Code
(only S.M.A.R.T. Collector is active)
How to Set Cancel Collected
Mode PIN Code on page 179
7. Maintenance
7.1. System Info
358
7.1.1. Software
Information
Software Data on page 339
7.1.2. Hardware
Information
Hardware Data on page 339
| Page 359 | Feb-06-2024 06:51 |
7.1.3. Counters
Machine Counters on page 341
7.1.4. Event List
Event Lists on page 340
7.2. Ink Cartridge
Display Ink Cartridge Information
on page 310
7.2.2. Cleaning Process
Cleaning the Cartridge on page
330
7.2.3. Wiper Process
Process the Wiper on page 315
7.2.4. Cartridge
alignment
Align the Cartridge on page 313
7.3. Diagnostics
Diagnostics on page 337
7.3.1. Ping Server
15
Specifications
7.2.1. Ink Cartridge
Information
7.3.2. Sensors Status
7.3.3. Advanced Feeder
7.3.4. Display
7.3.5. Keypad
7.3.6. USB Ports
7.3.7. Serial Connectors
7.3.8. Ping Tool
7.3.9. IP Configuration
Checker
7.3.10. IP Config
7.4. Processes
7.4.1. Remove base
Remove the Base on page 323
7.4.2. Withdraw a PSD
Withdraw the PSD on page 324
7.4.2. Update
Registration
Update Registration on page 320
7.5. Network Advanced Settings
Connection Settings on page 271
8. Options and updates
8.1. Options list
How to Display Options on page
286
8.2. Text
Managing Custom Text Messages
on page 288
359
| Page 360 | Feb-06-2024 06:51 |
15
8.3. Update Ad Slogans
Managing Slogans on page 294
8.4. Rate Management
Managing Postal Rates on page
302
9. Communication settings
9.1. Type of Connection
Type of Connection on page 271
9.2. Internet (LAN) Settings
LAN Settings on page 272
Specifications
10. Online services
10.1. Ping Server
10.2. Test Server
OLS Connection Tests on page
218
10.3. Generic call
Call Online Services on page 214
10.4. Machine Synchronization
Synchronize Call on page 217
10.5. Server Loading
10.6. Save Customer Data
10.7. Upload Data
10.8. Upload Statistics
Upload Statistics on page 216
10.9. Upload E-Services Records
Modify an eConf Record Status
on page 228
10.10. E-Services Record List
Display eConf Record List and
Details on page 227
11. Synchronize data collector
(only S.M.A.R.T. Collector is active)
360
Synchronize Data Collector on
page 177
| Index | Page 361 |
Index
D
A
B
C
Access Control 135, 136, 158
Account 16, 28, 30, 73, 75, 99, 112,
117, 123, 135, 136, 138, 140, 142,
143, 144, 146, 152, 153, 154, 155,
158, 164, 165, 166, 169, 170, 175,
176, 195, 203, 204, 213, 223, 267,
352, 354, 356
accounts 15, 17, 30, 73, 75, 99, 117,
135, 140, 143, 146, 152, 154, 155,
156, 158, 164, 166, 169, 170, 175,
195, 204, 222, 351, 356
Auto feeder 11, 20, 349
Auto feeder with sealer 12, 349
Auto label dispenser 11, 12
Automatic calls 214
Automatic Weight Detection 250,
332, 356
Base 21, 180, 323, 329, 332, 349, 356
Beeps 234
Brushes 316, 319, 331
CAN 14, 22, 25, 37, 45, 64, 68, 70, 73,
75, 79, 83, 90, 92, 96, 107, 112, 119,
122, 127, 130, 140, 154, 156, 158,
169, 170, 176, 177, 179, 187, 191,
198, 213, 214, 218, 223, 225, 226,
227, 228, 231, 235, 248, 250, 252,
256, 262, 265, 266, 267, 277, 279,
281, 286, 287, 288, 294, 300, 312,
332, 345
cartridge 354, 356
Catch Tray 11, 12, 349
Changing Accounts 354
Control Panel 11, 12, 33, 122, 354
Counter 16, 31, 102, 196, 197, 354
Cover 13, 337
E
F
G
H
I
J
Date 16, 31, 64, 70, 90, 107, 131, 132,
165, 166, 186, 198, 199, 201, 202,
203, 204, 222, 223, 224, 227, 262, 356
Date Advance 262, 277, 356
Date Correction 31, 70, 352
Daylight Savings Time 277
Diagnostics 213, 337, 356
Differential Weighing 41, 83, 84, 86,
281
eCertified 53
eConfirmation 53, 213, 214, 223, 224,
226, 227, 228
e-Confirmation 223, 224, 227
Energy Star 3, 22
Feeder 5, 11, 12, 20, 21, 27, 31, 66,
101, 316, 318, 334, 337, 346, 356
Generate 164, 167, 180, 193, 195,
196, 197, 199, 205, 206, 208, 209,
337, 356
Hopper 11, 12, 35
Imprint 13, 16, 17, 33, 37, 92, 96, 97,
99, 112, 115, 117, 234, 262, 266, 267,
352, 354, 356
Ink 5, 213, 214, 222, 315, 354, 356
Ink Cartridge 13, 222, 307, 310, 313,
315, 354, 356
ink level 310
installation 132, 201
Item 16, 57, 352
Jam Release Handle 11, 12
| Index | Page 362 | Feb-06-2024 06:51 |
K
L
M
N
O
P
Keypad 17, 30, 337, 356
Label 16, 45, 52, 53, 132, 193, 201,
208, 209, 223, 336, 345, 347
Label Dispenser 104
Label Indicator 16
Label Printing 17
LAN 5, 20, 123, 208, 271, 272, 337,
352, 356
language 234, 354, 356
log in 235
Mail Path 5
Mailbox 16, 282, 354, 356
Manual Amount Entry 352
Manual weight entry 41, 62, 88
Manual weight entry mode 332
Memory 20, 164, 167, 193, 195, 205
Menu 17, 33, 143, 175, 176, 218, 354
messages 16, 282, 288
METER 13, 50, 125, 132, 175, 201,
323, 324, 334
Monitor 213
R
S
No Printing 31, 66
Normal 5
OFF 23, 31, 101, 224, 243, 316
Online Services 185, 186, 211, 213,
216, 218, 222, 226, 258, 271, 281,
287, 302, 354, 356
Operator 136, 158, 159, 163, 167,
205, 356
Option List 286
Options List 356
Piece Counting 354
PIN code 28, 123, 130, 135, 136, 138,
142, 158, 179, 234, 248, 356
Platform 243, 332, 354, 356
postage amount 16, 31, 68, 77, 129,
246
Postal Security Device 13
T
Power 3, 5, 20, 21, 22, 177, 214, 316,
331, 349
Print Offset 16, 31
Processing Mail 33, 233
PSD 121, 123, 125, 127, 247, 277,
323, 324, 354, 356
Rate Selection 17, 57, 77, 354
rate tables 185, 302
Rate Updates 213
Rate Wizard 77
Rear guide-wall 11, 12
Received 31, 64, 196, 197, 224
Remaining funds 16, 122
reports 102, 140, 175, 196, 197, 214,
337, 354, 356
Rezero 252
Re-zero 332
Scale 62, 88, 332, 345
Sensors 337, 356
session 27, 28
Side guide 11, 12
Sleep 17, 30, 214, 243
Slogan 31, 90, 92, 95, 110, 213, 214,
262, 265, 294, 295, 300, 345, 356
Stamp 17, 27, 31, 33, 37, 68, 70, 90,
96, 196, 197, 262, 281, 354
Standard 31, 37, 41, 83, 97, 112, 115,
196, 267, 332
Supervisor 28, 31, 112, 123, 131, 132,
136, 158, 165, 166, 177, 185, 198,
199, 201, 202, 203, 204, 206, 208,
214, 233, 234, 235, 236, 267, 277,
281, 288, 294, 302, 337, 354
System Base 11, 12
Tare 252, 354
Task 27, 352
Text 16, 19, 31, 90, 92, 93, 99, 109,
117, 154, 156, 262, 263, 288, 290,
300, 337, 356
Thickness 345, 346, 347
Time 8, 22, 27, 33, 234, 243, 277, 346,
354, 356
Type of stamp 16, 27, 31, 33, 37, 64,
66, 90, 99, 117, 354
| Index | Page 363 | Feb-06-2024 06:51 |
W
Z
Weighing Mode 354, 356
Weighing platform 11, 12, 20, 28, 83,
84, 103, 226, 244, 249, 258, 332, 354
Weighing type 16, 17, 41, 243, 249,
250, 332
zero 252, 354, 356
| Index | Page 364 | Feb-06-2024 06:51 |
A0074954/E - 01/03/2024
A0074954/E - 01/03/2024
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