- Computers & electronics
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- PIXMA TS8750 MULTIFUNKSJONSSKRIVER
- Product Manual
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TS8700 series Online Manual English Contents Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Loading Photo Paper / Plain Paper in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Loading Plain Paper in Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Loading Envelopes in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Placing Multi-purpose Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Cautions When Printing with Multi-purpose Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Placing/Removing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 How to Detach / Attach Multi-purpose Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Before Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Removing the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Checking Ink Status on the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Switching Printer's Connection to Network or Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Network Connection Tips (Windows/macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Switching Printer's Connection to Network or Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Wi-Fi Connection Assistant (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Wi-Fi Connection Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Starting Up Wi-Fi Connection Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Performing/Changing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Canon Wi-Fi Connection Assistant Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Performing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Performing/Changing Wired LAN Connection (Ethernet Cable) Settings. . . . . . . . . . . . . . . 130 Performing/Changing Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Assigning Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . 139 List of Models Which Does Not Support IPv6 Configuration via USB Connection. . . . . . . . . . . . . . . . 140 Wi-Fi Connection Assistant (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Wi-Fi Connection Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Starting Up Wi-Fi Connection Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . 146 Performing Maintenance Functions from the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Aligning the Print Head Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . 164 Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Checking Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Changing Printer Settings from Your Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Setting the Ink to be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Other printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Reset settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Web service setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Checking the Total Number of Uses of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Basic Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 WEEE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Product Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Supported Paper Sizes and Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Before Printing on Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Printing Photos and Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 Printing from Application Software (Windows Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Basic Printing Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Main Controls (Basic Settings Tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Basic Settings Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Paper Settings on the Printer Driver and the Printer (Media Type). . . . . . . . . . . . . . . . 261 Paper Settings on the Printer Driver and the Printer (Paper Size). . . . . . . . . . . . . . . . 263 Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Setting Up Envelope Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Set Media Type, Quality, etc. (Media/Quality Tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Media/Quality Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Set the Layout of Printed Documents (Page Setup Tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Page Setup Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Perform maintenance or settings (Maintenance tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Maintenance Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Adjusting Print Head Position Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Adjusting Print Head Position Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 Printing a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Opening Printer Driver's Setup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 Checking Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 Maintenance Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Canon IJ Status Monitor Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 Updating the Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Printing from Application Software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327 Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 Adding Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . 338 Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Printing Photo Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 Printing Photographs Saved on Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342 Setting Items for Photo Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Printing Hagaki and Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 Setting Up Envelope Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Other Various Printing Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Disc Label Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Copying Label Side of Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Printing Photo from Memory Card onto Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366 Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367 Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373 Scanning and Saving to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374 Scanning in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 Scanning According to Item Type or Purpose (Scan Utility). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376 Scan Utility Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380 Creating/Editing PDF Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 Scanning Using Application Software (ScanGear). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 What Is ScanGear (Scanner Driver)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 Starting ScanGear (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 Scanning in Basic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 ScanGear (Scanner Driver) Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 Basic Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393 Advanced Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410 Network Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 Scanning in macOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 Scanning According to Item Type or Purpose (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . 416 IJ Scan Utility Lite Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421 Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422 Attaching Scanned Images to E-MAIL to Send. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425 Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 Network FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429 Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431 Cannot Find Printer on Network (Windows/macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432 Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB). 437 Wireless Router Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 442 Printer Settings/Smartphone/Tablet Troubles for Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444 Solve Network Troubles with The Printer's Diagnostic Functions. . . . . . . . . . . . . . . . . . . . . . . . . 445 Checking Network Information of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452 Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455 Restoring Printer's LAN Settings to Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460 Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461 Connecting with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463 Problems While Printing (Scanning) from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . 468 Cannot Print (Scan) from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469 Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473 Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474 Printer Does Not Pick Up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477 Cannot Print on the Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480 Resolving Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482 Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks. . . . . . . . . . . . . 485 Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488 Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl. . . . . . . . . . . . . . . . . . . . . 489 Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493 Images Incomplete/Cannot Complete Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494 Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495 Back of Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496 Uneven or Streaked Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497 Change to Offline (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498 Scanning Problems (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500 Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501 Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502 ScanGear (Scanner Driver) Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 Scanning Problems (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504 Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505 Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506 Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507 Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508 Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509 Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510 USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511 Wrong Language Appears in LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513 Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514 Failed to MP Drivers (Printer Driver) Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515 Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB). . . . . 437 Updating MP Drivers (Printer Driver) in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . 518 Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519 When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522 When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 List of Support Codes for Printer Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527 What to Do When Paper Is Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 529 Removing Jammed Paper inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534 Removing Jammed Paper from Rear Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538 1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543 1003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544 1013. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545 1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546 1240. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547 1259. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548 1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550 Shipping Tape etc. Are Still Attached (15A3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551 1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552 1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553 1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554 1689. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555 1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556 Cassette Is Not Installed (1876). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557 2110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558 2113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565 2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574 4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581 5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 582 5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584 5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585 6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586 Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522 Appendix Online Manual Symbols Used in This Document Trademarks and Licenses 11 Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product. Be sure to read these instructions. Note Instructions including notes for operation and additional explanations. Basics Instructions explaining basic operations of your product. Note • Icons may vary depending on your product. 12 Trademarks and Licenses Trademarks Licenses 13 Trademarks • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Microsoft Edge and Excel are either trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Microsoft Store is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • This device incorporates exFAT technology licensed from Microsoft. • Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPad Air, iPad mini, iPadOS, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. • IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. • Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and Google Play Logo are trademarks of Google LLC. • Adobe, Acrobat, Flash, Photoshop, Illustrator, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Amazon, Echo and Alexa are trademarks of Amazon.com, Inc. or its affiliates. • Google, Google Home, and Android are trademarks of Google LLC. • LINE is a registered trademark or trademark of LINE Corporation. • LINE Clova is a registered trademark of LINE Corporation. • Google Docs, and Google Drive are trademarks of Google LLC. • App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries. • The Mopria® word mark and the Mopria® Logo are registered and/or unregistered trademarks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited. • Mozilla Firefox is a trademark or registered trademark of Mozilla Foundation in the U.S. and/or other countries. • Wi-Fi, WPA, WPA2 and WPA3 are either registered trademarks or trademarks of Wi-Fi Alliance. • All other company names and products mentioned in this guide may be registered trademarks or trademarks of their respective companies. 14 Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 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END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission. CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. 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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. 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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. 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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 10: Lennart Poettering copyright notice (BSD-like) ----Copyright 2010 Lennart Poettering Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: 22 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. 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IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 23 ---- Part 12: Arista Networks copyright notice (BSD) ---Copyright (c) 2013, Arista Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of Arista Networks, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. 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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 24 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of VMware, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 14: USC/Information Sciences Institute copyright notice (BSD) ----Copyright (c) 2017-2018, Information Sciences Institute All rights reserved. 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MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Copyright 2000 Computing Research Labs, New Mexico State University Copyright 2001-2015 Francesco Zappa Nardelli Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Written by Joel Sherrill <[email protected]>. COPYRIGHT (c) 1989-2000. On-Line Applications Research Corporation (OAR). 26 Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. (1) Red Hat Incorporated Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved. This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or documentation are not subject to the BSD License and may only be used or replicated with the express permission of Red Hat, Inc. (2) University of California, Berkeley Copyright (c) 1981-2000 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The FreeType Project LICENSE ---------------------------2006-Jan-27 Copyright 1996-2002, 2006 by 27 David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike. As a consequence, its main points are that: o We don't promise that this software works. However, we will be interested in any kind of bug reports. (`as is' distribution) o You can use this software for whatever you want, in parts or full form, without having to pay us. (`royalty-free' usage) o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits') We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products. We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project. Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text: """ Portions of this software are copyright © <year> The FreeType Project (www.freetype.org). All rights reserved. """ Please replace <year> with the value from the FreeType version you actually use. Legal Terms =========== 0. Definitions -------------Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. 28 This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE, OF THE FREETYPE PROJECT. 2. Redistribution ----------------This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute, perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project (in both source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions: o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files. o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn't mandatory. These conditions apply to any software derived from or based on the FreeType Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us. 3. Advertising -------------Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'. As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it. Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts 29 ----------There are two mailing lists related to FreeType: o [email protected] Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit. JSON for Modern C++ Copyright (c) 2013-2017 Niels Lohmann Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Copyright (c) 2011 - 2015 ARM LIMITED All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: - Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 30 - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright (c) 2014, Kenneth MacKay All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright (c) 2006, CRYPTOGAMS by <[email protected]> All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain copyright notices, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be used to endorse or promote products derived from this software without specific prior written permission. 31 ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given above. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ISC License Copyright (c) 2013-2017 Frank Denis <j at pureftpd dot org> Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Copyright (c) 2008 The NetBSD Foundation, Inc. All rights reserved. This code is derived from software contributed to The NetBSD Foundation by Lennart Augustsson ([email protected]) at Carlstedt Research & Technology. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 32 PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright (c) 2000 Intel Corporation All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither name of Intel Corporation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL INTEL OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Lua Copyright © 1994–2014 Lua.org, PUC-Rio. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: 33 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. 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LuneScript Copyright (c) 2018 ifritJP Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. 34 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Copyright (c) 2002-2019, Jouni Malinen <[email protected]> and contributors All Rights Reserved. This software may be distributed, used, and modified under the terms of BSD license: Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name(s) of the above-listed copyright holder(s) nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright (C) 2019, Broadcom Corporation. All Rights Reserved. Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. 35 THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. The certificate files "Amazon Root CA 1", "Amazon Root CA 2", "Amazon Root CA 4" are licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation or other materials provided with the distribution. * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright 2008, Google Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 36 * Neither the name of Google Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright (c) 1998-2010, Brian Gladman, Worcester, UK. All rights reserved. The redistribution and use of this software (with or without changes) is allowed without the payment of fees or royalties provided that: source code distributions include the above copyright notice, this list of conditions and the following disclaimer; binary distributions include the above copyright notice, this list of conditions and the following disclaimer in their documentation. This software is provided 'as is' with no explicit or implied warranties in respect of its operation, including, but not limited to, correctness and fitness for purpose. Disclaimer: IMPORTANT: This Apple software is supplied to you, by Apple Inc. ("Apple"), in your capacity as a current, and in good standing, Licensee in the MFi Licensing Program. Use of this Apple software is governed by and subject to the terms and conditions of your MFi License, including, but not limited to, the restrictions specified in the provision entitled "Public Software", and is further subject to your agreement to the following additional terms, and your agreement that the use, installation, modification or redistribution of this Apple software constitutes acceptance of these additional terms. If you do not agree with these additional terms, please do not use, install, modify or redistribute this Apple software. Subject to all of these terms and in consideration of your agreement to abide by them, Apple grants you, for as long as you are a current and in good-standing MFi Licensee, a personal, non-exclusive license, under Apple's copyrights in this original Apple software (the "Apple Software"), to use, reproduce, and modify the Apple Software in source form, and to use, reproduce, modify, and redistribute the Apple Software, with or without modifications, in binary form. While you may not redistribute the Apple Software in source form, should you redistribute the Apple Software in binary form, you must retain this notice and the following text and disclaimers in all such redistributions of the Apple Software. Neither the name, trademarks, service marks, or logos of Apple Inc. may be used to endorse or promote products derived from the Apple Software without specific prior written permission from Apple. Except as expressly stated in this notice, no other rights or licenses, express or implied, are granted by Apple herein, including but not limited to any patent rights that 37 may be infringed by your derivative works or by other works in which the Apple Software may be incorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bug fixes or enhancements to Apple in connection with this software ("Feedback"), you hereby grant to Apple a non-exclusive, fully paid-up, perpetual, irrevocable, worldwide license to make, use, reproduce, incorporate, modify, display, perform, sell, make or have made derivative works of, distribute (directly or indirectly) and sublicense, such Feedback in connection with Apple products and services. Providing this Feedback is voluntary, but if you do provide Feedback to Apple, you acknowledge and agree that Apple may exercise the license granted above without the payment of royalties or further consideration to Participant. The Apple Software is provided by Apple on an "AS IS" basis. APPLE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE APPLE SOFTWARE OR ITS USE AND OPERATION ALONE OR IN COMBINATION WITH YOUR PRODUCTS. IN NO EVENT SHALL APPLE BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) ARISING IN ANY WAY OUT OF THE USE, REPRODUCTION, MODIFICATION AND/OR DISTRIBUTION OF THE APPLE SOFTWARE, HOWEVER CAUSED AND WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright (C) 2009 Apple Inc. All Rights Reserved. Copyright (c) 2012-2013 Apple Inc. All rights reserved. Copyright (C) 2013 Apple Inc. All Rights Reserved. The following applies only to products supporting PIXUS Cloud Link, PIXMA Cloud Link, or MAXIFY Cloud Link. THE BASIC LIBRARY FUNCTIONS --------------------------Written by: Philip Hazel Email local part: ph10 Email domain: cam.ac.uk University of Cambridge Computing Service, Cambridge, England. Copyright (c) 1997-2012 University of Cambridge All rights reserved. 38 PCRE JUST-IN-TIME COMPILATION SUPPORT ------------------------------------Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2010-2012 Zoltan Herczeg All rights reserved. STACK-LESS JUST-IN-TIME COMPILER -------------------------------Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2009-2012 Zoltan Herczeg All rights reserved. THE C++ WRAPPER FUNCTIONS ------------------------Contributed by: Google Inc. Copyright (c) 2007-2012, Google Inc. All rights reserved. THE "BSD" LICENCE -----------------Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University of Cambridge nor the name of Google Inc. nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE 39 LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This software is based in part on the work of the Independent JPEG Group. 40 Main Components and Their Use Main Components Power Supply Loading Paper Placing Multi-purpose Tray Loading Originals Inserting the Memory Card 41 Main Components Front View Rear View Inside View Operation Panel 42 Front View A: Document Cover Open to load an original on the platen. B: Platen Place the original on the platen glass. When replacing ink tanks, lift the scanner unit that includes the platen glass to open. C: Operation Panel Use to change the settings of the printer or to operate it. The panel is pushed open by the paper output tray before printing starts. When closing, push gently toward the printer. Operation Panel 43 D: Rear Tray Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray E: Paper Guides Align with both sides of the paper stack. F: Rear Tray Cover Open to load paper in the rear tray. G: Paper Support Extend to load paper in the rear tray. H: Feed Slot Cover Prevents anything from falling into the feed slot. Open it to slide the paper guides, and close it before printing. I: Paper Output Tray Printed paper is ejected. Pull out it before printing. J: Paper Output Support Open to support ejected paper. K: Cassette Cover Detach to load paper in the cassette. L: Paper Guides Align with right/left/front sides of the paper stack. M: Multi-purpose Tray Use when printing on printable discs, etc. Store behind the cassette when not using. How to Detach / Attach Multi-purpose Tray N: Cassette Load A4, B5, A5 or Letter-sized plain paper into the cassette, and insert it into the printer. Loading Plain Paper in Cassette 44 O: Access lamp Lights or flashes to indicate the memory card status. Inserting the Memory Card P: Card Slot Insert a memory card. Before Inserting the Memory Card 45 Rear View A: USB Port Plug in the USB cable to connect the printer with a computer. B: Power Cord Connector Plug in the supplied power cord. C: Rear Cover Detach when removing jammed paper. D: Transport Unit Open when removing jammed paper. When removing the unit, do so after placing a finger on the depression in the center right. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This can cause trouble. 46 Inside View A: Scanning Unit / Cover Scans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside the printer. B: Print Head Holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing Ink Tanks. 47 Operation Panel A: ON lamp Lights after flashing when the power is turned on. B: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off C: Touch Screen Displays messages, menu items, and operating status. Touch the screen lightly with your finger to select a menu item or button. Using Touch Screen 48 Using Touch Screen The HOME screen on the touch screen appears when the printer is turned on. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. HOME Screen Icons on Touch Screen Basic Operation of the touch screen HOME Screen A: Switching the HOME screen There are three types of HOME screens in addition to the standard HOME screen. You can switch to any of the HOME screens. The icon will appear if a password is set for the HOME screen and it is unlocked. Editing HOME Screens B: Basic menu Select to copy or scan using the operation panel. C: Network Displays the current network status. Select to display the basic network information or to change the network settings. The icon differs depending on the network of use or the network status. Wi-Fi is enabled and the printer is connected to the wireless router. Note • Depending on the signal state, the icon will change. (Signal strength: 81 % or more): You can use the printer over Wi-Fi without any problems. 49 (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommend placing the printer near the wireless router. (Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wi-Fi is enabled but the printer is not connected to the wireless router. Wireless Direct is enabled. Wi-Fi and Wireless Direct are disabled. D: Wireless connect Select to connect the printer to a smartphone/tablet over Wi-Fi through Easy wireless connect. Tap this button to display a confirmation screen for starting a connection. Easy wireless connect The printer has been already put into the standby mode for easy wireless connect and smartphone when a is displayed. E: Setup Displays the printer's setting menus or the maintenance menus. (NEW) appears when there is an information from PIXMA/MAXIFY Cloud Link. Using PIXMA/MAXIFY Cloud Link F: Hint Displays quick guides about such procedures as loading paper and troubleshooting and such information as estimated ink level and system information. If you set Notification settings to Enable, (NEW) is displayed when notification is sent to Canon. Notification settings Note • For details on how to change settings, refer to Changing Settings from Operation Panel. Icons on Touch Screen While operating on the touch screen, some icons are displayed on the touch screen. 50 (HOME) Displays the HOME screen. (Back) Returns the touch screen to the previous screen. (Black) Starts black & white copying and scanning etc. (Color) Starts color copying and scanning etc. (Stop) Cancels operation when print, copy, or scan job is in progress. Basic Operation of the touch screen Touch the touch screen lightly with your finger tip or move your finger to access various functions or settings. Important • When operating the touch screen, make sure to avoid the followings, which may cause the printer to malfunction or damage the printer. 51 Strongly pressing the touch screen. Pressing the touch screen with other than your finger (especially with sharpened tips, such as on ballpoint pens, pencils, or nails). Touching the touch screen with wet or dirty hands. Placing any objects on the touch screen. • Do not attach a protective sheet on the touch screen. Removing it may damage the touch screen. Tap Touch lightly with your finger tip and immediately release. Use to select an item or photo on the screen. Touch Touch lightly with your finger tip. To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark. Flick Flick your finger on the screen up, down, left, or right. Use to switch menus or move forward or backward through photos. 52 Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders. Entering Numbers, Letters, and Symbols 53 Entering Numbers, Letters, and Symbols In the printer, you can enter (or correct) the characters and numbers when the keyboard is displayed on the screen. The character is allocated to each key displayed on the screen. Tap the key to enter the character. After entry is completed, tap for determination. Switch the character entry mode. Switch the upper-/lower-case letters or symbols on a keyboard. Delete the characters entered just before. Insert a blank (space). Determine the contents of entered data. Move the cursor. 54 To insert the character, move the cursor to the character on the right of the position where you want to insert the character. To delete the character, move the cursor to the character you want to delete. Note • Only the input modes or characters available for input appear in their respective screens. • You can switch the layout of a keyboard. Other printer settings 55 Power Supply Turning the Printer On and Off 56 Turning the Printer On and Off Checking that Power Is On Turning on the printer Turning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the touch screen is off, if the ON lamp is lit, the printer is on. Note • The touch screen display will turn off if the printer is not operated for about 10 minutes. To restore the display, touch the touch screen. The display is also activated again when an original is printed from a computer. Turning on the printer Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If an error message is displayed on the touch screen, see When Error Occurred. • You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network. This feature is set to off by default. From the printer 57 ECO settings Turning off the printer 1. Press the ON button to turn the printer off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default. 2. Confirm that the ON lamp is off. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 58 Loading Paper Paper Sources Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 59 Paper Sources The printer has two paper sources for feeding paper, the rear tray and cassette. With the plain paper loaded in a cassette, you can also load paper on the rear tray to make prints. Rear tray Cassette Rear tray You can load all supported paper such as photo paper and plain paper on the rear tray. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray Cassette You can load A4, B5, A5 or Letter-sized plain paper in the cassette. 60 Loading Plain Paper in Cassette Note • For details on paper that can be used in this printer: Supported Media Types • Your model used may differ from a product series name when you gain access to this manual from a QR code. Select a product name from the link below when you want to refer to the manual of your model. Paper Sources 61 Loading Photo Paper / Plain Paper in Rear Tray You can load photo paper or plain paper. You can also load envelopes on the rear tray. Loading Envelopes in Rear Tray 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams. • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat. For more details on handling curled paper, see Check 3 in Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl. • When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality. 2. Open rear tray cover (A). Pull straight up and fold back paper support (B). 3. Open the feed slot cover (C). 62 4. Slide right paper guide (D) to open both paper guides. 5. Load paper stack in portrait orientation WITH THE PRINT SIDE FACING UP. 63 Important • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams. 6. Move the right paper guide and adjust the guides to both edges of the paper stack. Do not slide the paper guides too tightly against the paper. The paper may not be fed properly. Note • Do not load sheets of paper higher than the load limit mark (G). 7. Close feed slot cover gently. 64 After closing the feed slot cover, the envelope setting confirmation screen for the rear tray appears on the touch screen. 8. If page size and media type on touch screen match size and type of paper loaded in rear tray, select Yes. If not, select Change to change the settings in accordance with the size and type of the loaded paper. Note • See Detect paper width when you want to hide the screen for confirming the setting of paper. Note • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again. • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. 65 Related Information Supported Media Types 66 Loading Plain Paper in Cassette You can load A4, B5, or A5 plain paper in the cassette. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams. • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat. For more details on handling curled paper, see Scratched/Ink Blots/Paper Curl. 2. Pull out the cassette (A) from the printer. 3. Remove the cassette cover (B). 67 Check 3 in Paper Is Smudged/Printed Surface Is 4. Slide right paper guide (C) to open both paper guides. 5. Slide the paper guide (D) in front according to the page size. • For A5 size • For B5 size 68 • For A4 size 6. Load paper stack in portrait orientation WITH THE PRINT SIDE FACING DOWN, and place it along the paper guide in front. Place A4-sized paper to conform with the front of the cassette. Important • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams. 69 Note • Keep the paper stack height below the tabs (G) of the paper guides. 7. Move the right paper guide and adjust the guides to edges of the paper stack. Do not slide the paper guide too tightly against the paper. The paper may not be fed properly. 70 8. Install the cassette cover. 9. Insert cassette into printer. Push the cassette into the printer until it stops. 71 Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings. Before printing, make print settings in accordance with the paper settings. Related Information Supported Media Types 72 Loading Envelopes in Rear Tray You can load envelopes on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. Envelopes with an embossed or treated surface Envelopes with a double flap Envelopes whose gummed flaps are already moistened and adhesive 1. Prepare envelopes. • Press down on all four corners and edges of the envelopes to flatten them. • If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction. • If the corner of the envelope flap is folded, flatten it. • Use a pen to press the leading edge in the inserting direction flat and sharpen the crease. The figures above show a side view of the leading edge of the envelope. Important • The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.12 in. (3 mm). 2. Open rear tray cover (A). Pull straight up and fold back paper support (B). 73 3. Open the feed slot cover (C). 4. Slide right paper guide (D) to open both paper guides. 5. Load envelopes in portrait orientation WITH THE PRINT SIDE FACING UP. 74 Up to 10 envelopes can be loaded at once. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up. 6. Move the right paper guide and adjust the guides to both edges of the envelopes. Do not slide the paper guides too tightly against the envelopes. The envelopes may not be fed properly. Note • Do not load envelopes higher than the load limit mark (E). 7. Close feed slot cover gently. 75 After closing the feed slot cover, the envelope setting confirmation screen for the rear tray appears on the touch screen. 8. If page size and media type shown on touch screen match size and type of envelopes loaded in rear tray, select Yes. If not, select Change to change the settings in accordance with the size and type of the loaded envelopes. Note • See Detect paper width when you want to hide the screen for confirming the setting of paper. Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. 76 Placing Multi-purpose Tray Cautions When Printing with Multi-purpose Tray Placing/Removing a Printable Disc How to Detach / Attach Multi-purpose Tray 77 Cautions When Printing with Multi-purpose Tray Cautions Common to using Multi-purpose Tray • Be sure to use the multi-purpose tray supplied with this printer. • Do not mount the multi-purpose tray while the printer is in operation. • Do not remove the multi-purpose tray while the printer is in operation. Doing so may damage the printer, the multi-purpose tray, or the media. • Do not get dirt on the multi-purpose tray or scratches on the reflectors. The printer may not be able to recognize that a media is loaded, or printing may become misaligned. If the multi-purpose tray becomes dirty, wipe the reflector clean with a soft and dry cloth, taking care not to scratch it. • After printing, allow the printing surface of the media to dry naturally. Do not use hairdryers or expose the media to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried. Cautions When Printing onto Printable Disc • Remove any dirt from the multi-purpose tray before placing printable discs on it. Loading discs on a dirty multi-purpose tray may scratch the recording surface of the discs. • Do not print onto printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or DVD players or other devices it is loaded into. • Do not print onto a printable disc's recording surface. Doing so will make data recorded onto discs unreadable. • Hold printable discs by their edges. Do not touch either the label surface (printing surface) or recording surface. • The multi-purpose tray may become dirty if software other than Easy-PhotoPrint Editor is used. 78 Placing/Removing a Printable Disc • Before Placing a Printable Disc • Placing a Printable Disc • Removing a Printable Disc Before Placing a Printable Disc A printable disc differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been specially processed or printing by an inkjet printer. The following items are needed to print onto the printable disc. • Multi-purpose tray (supplied with the printer) The multi-purpose tray is stored in the multi-purpose tray storage compartment of the paper output tray. Detaching Multi-purpose Tray • 4.72 in. (12 cm) printable disc Obtain a printable disc with a label surface compatible with inkjet printing. Placing a Printable Disc To print onto a printable disc, place it on the supplied multi-purpose tray, and then insert it into the printer. This procedure also applies to printing from a computer. Important • Do not mount the multi-purpose tray until the message prompting you to load the printable disc appears. Doing so can damage the printer. Note • If test printing is executed onto test printing paper, depending on the paper type, the printer may not be able to read its size correctly, preventing the border areas from being printed. Test printing paper should be used for purposes of checking the envisioned layout. 79 1. When message prompting you to load printable disc appears, detach multi-purpose tray (B) from back of cassette (A). Insert the removed cassette back into the printer. 80 2. Place printable disc on multi-purpose tray. Important • Check that there is no dirt on the multi-purpose tray before placing a printable disc on it. • When placing a printable disc on the multi-purpose tray, do not touch the printing surface of the disc or the reflectors (C) on the multi-purpose tray. 1. WITH PRINT SIDE FACING UP, place printable disc, and press it against lock (D) at bottom. 2. While pressing down lock with printable disc, insert top of printable disc into slits (E). 81 3. Check the placement location of the multi-purpose tray. 4. Place multi-purpose tray on the printer. 5. Insert multi-purpose tray straight in in horizontal direction until arrow ( approximately aligned with arrow ( ) on multi-purpose tray. Important • Do not insert the multi-purpose tray beyond the arrow ( 82 ) on the printer. ) on the printer is Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the on-screen instructions to place the multi-purpose tray again. Removing a Printable Disc 1. Pull out multi-purpose tray. 2. While pressing down lock (A), take out printable disc from slits (B) on multi-purpose tray, and remove it. Important • Do not touch the printing surface when removing the disc from the multi-purpose tray. Note • Allow the printing surface to dry before removing the disc. If you see printing on the multipurpose tray or on the transparent parts of the inner or outer diameters of the printable disc, wipe them clean after the printing surface has dried. 83 3. Store multi-purpose tray under cassette. Attaching Multi-purpose Tray Related Information Cautions When Printing with Multi-purpose Tray Print Area (Printable Discs) 84 How to Detach / Attach Multi-purpose Tray Detaching Multi-purpose Tray 1. Take the cassette (A) out of the printer and remove the cassette cover (B). 2. Turn cassette over and remove multi-purpose tray (C). Slide the multi-purpose tray, take it out of the six tabs, and then lift it. 85 Important • Be sure to remove any orange shipping tape on the multi-purpose tray. Attaching Multi-purpose Tray 1. Take cassette out of printer. Be sure to remove any paper. 2. Turn cassette over and attach multi-purpose tray to it. Turn the multi-purpose tray so that its underside faces up, align it with the six tabs, and then slide to attach. 86 Important • Insert the multi-purpose tray, making sure that its holes are aligned with the tabs on the back of the cassette. If the multi-purpose tray is not properly attached, it may be damaged when the cassette is inserted into the printer. 87 Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach / Attach the Document Cover 88 Loading Originals on Platen 1. Open the document cover (A). 2. Load original WITH THE SIDE TO SCAN FACING DOWN on platen. Loading Based on Use Supported Originals 89 Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break. Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass. Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original. 3. Close the document cover gently. 90 Important • After loading the original on the platen, be sure to close the document cover before starting to copy or scan. 91 Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Function Magazines, Newspapers, and Documents Copying Scanning by detecting the type and size of the original automatically How to Load Loading the Original to Be Aligned with the alignment mark If you scan using the operation panel, select Auto scan for Doc.type in Scan. Scanning by specifying a standard size (A4, Letter, etc.) If you scan using the operation panel, select Document or Photo for Doc.type in Scan and specify a standard size (A4, Letter, etc.) for Scan size to scan originals. Photos, Postcards, Business Scanning only one original Cards, and Disc (BD/DVD/CD) If you scan using the operation panel, follow the operation below. Loading Only One Original in Center of Platen • Select Auto scan for Doc.type in Scan. • Select Photo for Doc.type in Scan and specify Auto scan for Scan size to scan originals. Scanning two or more originals If you scan using the operation panel, follow the operation below. Loading Two or More Originals on Platen • Select Auto scan for Doc.type in Scan. • Select Photo for Doc.type in Scan and specify Auto multi scan for Scan size to scan two or more originals. Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the alignment mark . Portions placed on the diagonally striped area cannot be scanned. 92 Important • The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass). Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area cannot be scanned. 93 Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned. You can place up to 12 items. B: More than 0.40 in. (1 cm) Note • The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be corrected. • Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly. 94 Supported Originals Item Types of originals Details Text document, magazine, or newspaper Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm) Note • When loading a thick original such as a book on the platen, you can load it by removing the document cover from the printer. How to Detach / Attach the Document Cover 95 How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover in portrait orientation and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically. 96 97 Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card 98 Before Inserting the Memory Card The following types of memory cards and image data are compatible with the printer. Important • Format the memory card using a digital camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). The memory card may not be compatible with the printer if it is formatted on a computer. Memory Cards that Do Not Require a Card Adapter • SD Secure Digital memory card, SDHC memory card, SDXC memory card Memory Cards that Require a Card Adapter Be sure to attach the special card adapters to the following memory cards before inserting into the card slot. • miniSD Card, miniSDHC Card Use the special "SD Card Adapter". • microSD Card, microSDHC Card, microSDXC Card Use the special "SD Card Adapter". Important • If one of the following memory cards is inserted without the card adapter, you may not be able to remove the memory card. Cannot Remove Memory Card Printable Image Data • This printer accepts JPEG data taken with cameras conforming to Design Rule for Camera File System specifications, as well as TIFF images. Other image or movie types such as RAW images cannot be printed. • The printer accepts images scanned and saved with the printer when Doc.type is set to Photo and Format is set to JPEG (file extension ".jpg"). 99 Note • This device incorporates exFAT technology licensed from Microsoft. 100 Inserting the Memory Card Important • When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is flashing, the printer is accessing the memory card. In this case, do not touch the area around the card slot. Note • When Read/write attribute is set to Writable from USB PC, you cannot print image data from the memory card using the operation panel of the printer. After using the card slot as the memory card drive of a computer, remove the memory card, select Other printer settings in Printer settings, then set Read/write attribute to Write-protected from PC. Setting Up Card Slot as Memory Card Drive of Computer • When you use a computer to edit or enhance photos saved on a memory card, be sure to print them from the computer. If you use the operation panel, the photos may not be printed properly. 1. Prepare your memory card. Attach a special card adapter if your memory card requires one. Before Inserting the Memory Card 2. Insert the memory card into the card slot. Insert your memory card straightforward WITH THE LABELED SIDE FACING UP into the card slot. When the memory card is inserted properly, the Access lamp (A) will light up. Important • Part of the memory card will protrude from the card slot, but do not force it into the slot any further. This can damage the printer or the memory card. 101 • Make sure that the memory card is correctly oriented before inserting it into the card slot. If you force the memory card into the card slot in the wrong orientation, the memory card or the printer can be damaged. 102 Removing the Memory Card Important • If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" operation on your computer before physically removing the memory card from the printer. Make sure that the Access lamp is lit, and remove the memory card. Hold the part of the memory card that is protruding and remove it straightforward from the printer. Important • Do not remove the memory card while the Access lamp is flashing. The Access lamp flashes while the printer is reading or writing data from/to the memory card. If you remove the memory card or turn off the power while the Access lamp is flashing, the data saved on the memory card can be damaged. 103 Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen 104 Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. In this state, the printer cannot print or scan. Take appropriate action according to the message. When Error Occurred Note • For precautionary notes on handling ink tanks, see Notes on ink tanks. Replacing Procedure When you need to replace an ink tank, follow the procedure below. 1. Check that printer is turned on. 2. Open the scanning unit / cover (A). The print head holder (B) moves to the replacement position. Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not touch the metallic parts or other parts inside the printer. 3. Remove the ink tank where the ink runs out. Push the tab (C) and lift the ink tank to remove. 105 Important • Do not touch other parts besides the ink tanks. 4. Take a new ink tank out of its package, remove the orange tape (D) completely, then remove the protective film (E) completely. Important • If the orange tape remains on the Y-shape air hole (F), ink may splash or the printer may not print properly. 5. Hold the ink tank with the orange protective cap (G) pointing up while being careful not to block the Y-shape air hole. 106 6. Lift up the tab on the orange protective cap to remove it off GENTLY. Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole blocked, ink may splash. • Do not touch the inside of the orange protective cap or the open ink port (H). The ink may stain your hands if you touch them. 7. Insert the front end of the ink tank into the print head at a slant. 107 Make sure that the position of the ink tank matches the label. 8. Press on the top of the ink tank until the ink tank snaps firmly into place. Important • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder. • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. 9. Close the scanning unit / cover. To close the scanning unit / cover, lift it up slightly and then lower it gently. 108 Caution • When closing the scanning unit / cover, be careful not to get your fingers caught. Notes on ink tanks Important • If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed. • Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink tank properly. • Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use. Note • Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When an ink tank is out of ink, replace it immediately with a new one. Ink Tips 109 Checking Ink Status on the Touch Screen 1. Check that printer is turned on. 2. Select (Hint) on HOME screen. Using Touch Screen The hint menu screen will appear. 3. Select Estimated ink levels. A symbol appears in the area A if there is any information about the remaining ink level. The ink is running low. Prepare a new ink tank. Ink has run out. Replace the ink tank with a new ink tank. Replacing Ink Tanks This appears when remaining ink level is not known. Note • The above screen shows estimated ink levels. • To access the ink purchasing site, select Order ink now on this screen and display the QR code. Cost of connecting to Internet is to be born by the customer. • Selecting Ink model no. displays the Ink model number screen for checking ink numbers. • You can also check the ink status on a screen of the touch screen displayed while printing. • You can also check the ink status on the computer screen. For Windows: Checking Ink Status from Your Computer For macOS: Checking Ink Status from Your Computer 110 Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. However, you can use a Wi-Fi connection and Wireless Direct at the same time. For restrictions, see the following. Connect via wireless router • Make sure your device and the wireless router are connected. For details on checking these settings, see the manual supplied with the wireless router or contact its manufacturer. As for a device already connected to the printer without using a wireless router, reconnect it via a wireless router. • Configuration, router functions, setup procedures and security settings of wireless routers vary depending on the system environment. For details, see the manual for your wireless router or contact its manufacturer. • Depending on your country or region, this printer does not support wireless networking standards using the 5 GHz band. • If the current channel bandwidth setting on your device does not include 20 MHz, TKIP cannot be used for a security protocol. Change the setting to something that includes 20 MHz. For improved security, we recommend that you set to AES together with WPA2 or higher security. The connection between your device and the wireless router will be temporarily disabled while the setting is changed. Do not proceed to the next screen of this guide until setup is complete. • When connecting to Wi-Fi outdoors, do not connect to a 5 GHz network (SSID). The 5 GHz band available for use with the printer includes the channels that are allowed for indoor use only, depending on your country or region. For details on the 5 GHz network (SSID) of your wireless router, see the manual supplied with the wireless router, or contact its manufacturer. • For office use, consult your network administrator. • Note that if you connect to a network with no security protection, your personal information could be disclosed to a third party. Wireless Direct Important • If a device is connected to the Internet via a wireless router, and you then connect it to a printer in Wireless Direct mode, the existing connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. When you connect to the Internet using a mobile data connection, charges may apply depending on your contract. When you connect a device and the printer using Wireless Direct, the connection information will be saved to Wi-Fi settings. The device may be connected to the printer automatically even after disconnecting it or connecting it to another wireless router. 111 To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer. • If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used. • In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, and then redo the settings. • Wireless Direct connects a device (such as a computer) to the printer at 2.4 GHz. To connect at 5 GHz, enable Wireless Direct, and then set the frequency band to 5 GHz. Depending on your country or region, this printer does not support Wireless Direct using the 5 GHz band. • Devices connected to the printer using Wireless Direct cannot communicate with each other. • When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method, disconnect it first. Disable the connection between the device and printer in the Wi-Fi setting screen. 112 Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results. • For macOS: The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour. Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear. Note • Serial number may not appear on result screen. To check the printer's MAC address and the serial number, print out the network settings information. Printing Network Settings Note • You can check the serial number by displaying on the operation panel. System information 113 Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. 1. Connects to Another Computer via LAN/Changes from USB to LAN Connection 2. Switching LAN Connection Method 3. Reconfiguration Method of Wi-Fi Connection 1. Connects to Another Computer via LAN/ Changes from USB to LAN Connection To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, refer to Setup Guide to setup. 2. Switching LAN Connection Method If you want to switch to USB connection when the printer is used with a LAN connection, check the following item. For Windows: Refer to Setup Guide to setup. For macOS: Refer to Setup Guide to setup. 114 3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: Connecting with Wireless Direct • Switching to a Wi-Fi connection when using the printer Wireless Direct: If you connect the printer to your computer or smartphone via a wireless router for the first time to print, or if you want to change the connection frequency between the printer and the wireless router, perform the setup. For Windows: Refer to Changing the Connection Mode. For macOS: Refer to Setup Guide and redo setup. 115 Network Connection Tips (Windows/macOS) Detect Same Printer Name Switching Printer's Connection to Network or Devices 116 Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results. • For macOS: The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour. Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear. Note • Serial number may not appear on result screen. To check the printer's MAC address and the serial number, print out the network settings information. Printing Network Settings Note • You can check the serial number by displaying on the operation panel. System information 117 Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. 1. Connects to Another Computer via LAN/Changes from USB to LAN Connection 2. Switching LAN Connection Method 3. Reconfiguration Method of Wi-Fi Connection 1. Connects to Another Computer via LAN/ Changes from USB to LAN Connection To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, refer to Setup Guide to setup. 2. Switching LAN Connection Method If you want to switch to USB connection when the printer is used with a LAN connection, check the following item. For Windows: Refer to Setup Guide to setup. For macOS: Refer to Setup Guide to setup. 118 3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: Connecting with Wireless Direct • Switching to a Wi-Fi connection when using the printer Wireless Direct: If you connect the printer to your computer or smartphone via a wireless router for the first time to print, or if you want to change the connection frequency between the printer and the wireless router, perform the setup. For Windows: Refer to Changing the Connection Mode. For macOS: Refer to Setup Guide and redo setup. 119 Wi-Fi Connection Assistant (Windows) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection Important • Some functions may not be available depending on your model and software version. 120 Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printer settings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers • Performing initial network setup by connecting the printer and computer using a USB cable (Not available for some models) • Changing printer network settings • Diagnosing the settings of the printer and those of computer on which Wi-Fi Connection Assistant is installed if anything is wrong with connection. In addition, Wi-Fi Connection Assistant repairs the status of the printer and computer (Not available for some models). Important • Depending on the printer you are using, an administrator password is already specified for the printer at the time of purchase. When you change the network settings, authentication by the administrator password is required. For details: Administrator Password For improving security, we recommend to change the administrator password. Change Administrator Password • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable. • When you install Wi-Fi Connection Assistant, disable block function of firewall. • Do not change network settings using Wi-Fi Connection Assistant while printing is in progress. 121 Starting Up Wi-Fi Connection Assistant Start up Wi-Fi Connection Assistant as shown below. In Windows 11, from (Start button) on the taskbar, select All apps > Canon Utilities > Wi-Fi Connection Assistant. Note • In Windows 10, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. • In Windows 7, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, a message appears. Check the message and select Yes. The screen below appears. Select Diagnose and Repair or Printer Network Setup on the displayed screen. • If you select Diagnose and Repair: Diagnosing and Repairing Network Settings • If you select Printer Network Setup: Performing/Changing Network Settings 122 Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function Follow the procedure below. 1. Start up Wi-Fi Connection Assistant. 2. Check the displayed message and select Yes. 3. Select Diagnose and Repair on the displayed screen. Perform operations following the instructions on the screen. Note • This function checks the following items: whether the computer is connected to the router whether a web page on the Internet can be viewed whether the printer can be detected on the network whether the signal strength or communication level is sufficient (when using Wi-Fi) whether the printer port setting matches with the network setting 123 Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings 124 Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant Screen Menus on Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connection Assistant and select Printer Network Setup. Detected printers are listed on the screen and the items below are shown. A: Product Name Displays the product name of detected printer. The icon below appears on the left if the printer cannot be used. : Appears when the printer requires setup or has not been configured. : Appears when the IP address is duplicated to another printer. : Appears when you cannot communicate with the printer. Note • If a printer you want to use is not detected, try to set the criteria for printer search. Setting Criteria for Printer Search/Searching Specific Printer • Right-clicking a printer displays setting items or items to confirm. B: Serial Number (Last 5 Digits) Displays the last five digits of printer's serial number. C: Status Displays the printer status as shown below. • Available Indicates the printer is available. • Setup Completed 125 Appears after performing network setup and clicking Set to close the window. • Requires Setup Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings.... Performing/Changing Wi-Fi Settings • IP Address Overlap Indicates the IP address is duplicated to another printer. • Unknown Indicates the printer recognized as Available in the past cannot be used currently. Note • If USB is selected from the pulldown menu on the toolbar, nothing is displayed. D: IP Address Displays the printer IP address. Nothing is displayed if the printer status is Requires Setup. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. E: Location Displays the printer location if it is registered. Nothing is displayed if the printer status is Requires Setup. Note • If USB is selected from the pulldown menu on the toolbar, nothing is displayed. Assigning Printer Information F: Connection Method Displays printer connection method (wired LAN, Wi-Fi, or USB). Note • If USB is selected from the pulldown menu on the toolbar, USB is displayed. • If the printer supports both of the LAN connection methods, the printer is recognized as two printers and they are displayed separately. (The same numbers are displayed on Serial Number (Last 5 Digits).) • If the printer does not support wired LAN, wired LAN is not displayed. • If you are using Wi-Fi Connection Assistant on the computer which does not support Wi-Fi, Wi-Fi is not displayed. G: Setting Method Displays printer setting method. • Auto 126 Appears if the printer is used by IP address specified automatically. • Manual Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. H: MAC Address Displays the MAC address of the detected printer. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. I: Device Name Displays the printer device name if it is registered. Note • If USB is selected from the pulldown menu on the toolbar, nothing is displayed. • The printer with Requires Setup displayed on Status is not displayed. Assigning Printer Information J: IPv6 On appears when an IPv6 address is assigned for the printer. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. K: Displays the printer status and operation guides. Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon Wi-Fi Connection Assistant Screen This section describes menus on Canon Wi-Fi Connection Assistant screen. A: Printer Settings menu Printer Settings Menu B: View menu View Menu C: Option menu Option Menu 127 D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu. B: Redetects printers. Note • This item has the same function as Update in the View menu. C: Stops detecting printers. Note • This item has the same function as Cancel in the View menu. D: Switches the printer list. (IPv4, IPv6, or USB printers) Note • This item has the same function as Switch View in the View menu. • You can also display the USB connected printer list. (Not available for some models.) In this case, select USB. E: Displays this guide. Note • This item has the same function as Online Manual in the Help menu. 128 Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Assigning Printer Information 129 Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection Assistant. Select USB on Switch View under the View menu to display printers for which you can perform setup. 1. Start up Wi-Fi Connection Assistant. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to perform/change settings from printer list. Select the printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings. You can perform settings for a printer with Available not displayed on Status via USB connection. To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and select the printer to perform/change settings. 5. Select Network Settings... on Printer Settings menu. The Confirm Printer Password screen appears. For more on the password, refer to Administrator Password. Note • Clicking the icon allows you to perform/change settings. • If you select a USB connected printer on step 4, the screen below appears after the Confirm Printer Password screen appears Select Wired LAN and click OK. 6. Enter password and click OK. The Network Settings screen appears. 130 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router. C: Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. Enter the IP address, subnet mask, and default gateway. • IPv6 settings Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection. 131 A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. Enter the IP address and IP address prefix length. Note • This setting item is not available depending on the printer you are using. D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set. 132 Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown. • If you plan to use a printer over Wi-Fi, make sure you perform security settings for the Wi-Fi network. Note • For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection Assistant. Select USB on Switch View under the View menu to display printers. 1. Start up Wi-Fi Connection Assistant. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to perform/change settings from printer list. Select the printer with Wi-Fi displayed on Connection Method and Available or Requires Setup displayed on Status to perform settings. You can perform settings for a printer with Available or Requires Setup not displayed on Status via USB connection. To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and select the printer to perform/change settings. 5. Select Network Settings... on Printer Settings menu. The Confirm Printer Password screen appears. For more on the password, refer to Administrator Password. Note • Clicking the icon allows you to perform/change settings. • If you select a USB connected printer on step 4 and the selected printer is compatible with wired LAN, the screen below appears after the Confirm Printer Password screen appears 133 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings A: Network Type: Select the Wi-Fi mode. ◦ Infrastructure Connects the printer to the Wi-Fi with a wireless router. ◦ Direct Connects the printer to wireless communication devices (smartphone or tablet) without a wireless router. Note • If Wi-Fi is enabled on the computer and if you select a USB connected printer on step 4, you can select Direct depending on the printer you are using. • If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings. In addition, you cannot connect to Internet from your computer depending on your operating environment. B: Network Name (SSID): The network name (SSID) of the Wi-Fi currently used is displayed. 134 The network name (SSID) for Wireless Direct appears while in Wireless Direct. C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status. If you select a wireless router with Not Connected on Communication Status from the list, clicking Set displays the WPA/WPA2 or WEP setting screen for a wireless router. If WEP Details Screen Appears If WPA/WPA2 Details Screen Appears D: Encryption Type: Displays the encryption method used over the Wi-Fi. • IPv4 settings Note • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings. A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your wireless router. C: Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. 135 Enter the IP address, subnet mask, and default gateway. • IPv6 settings Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection. • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings. A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. Enter the IP address and IP address prefix length. Note • This setting item is not available depending on the printer you are using. 136 D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set. 137 Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available. 1. Start up Wi-Fi Connection Assistant. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to assign location name and device name. Select the printer with Available displayed on Status. 5. Select Detailed Printer Settings... on Printer Settings menu. The Confirm Printer Password screen appears. For more on the password, refer to Administrator Password. 6. Enter password and click OK. The Detailed Printer Settings screen appears. 7. Perform/change settings. The setting items below are available. A: Device Name: Assigns the device name. B: Location: Assigns the location name. 8. Click Set. 138 List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series • MB5100 series • MB5400 series • iB4100 series • PRO-520 • PRO-540 • PRO-540S • PRO-560 • PRO-560S • PRO-2000 • PRO-4000 • PRO-4000S • PRO-6000 • PRO-6000S • TS9000 series • TS8000 series • TS6000 series • TS5000 series • MG3000 series • E470 series 139 List of Models Which Does Not Support IPv6 Configuration via USB Connection For the following models, you can perform settings only for IPv4 using Wi-Fi Connection Assistant. (You cannot perform settings for IPv6.) • iB4100 series • MG3000 series • E470 series • G4000 series • TS5000 series • TS6000 series • TS8000 series • TS9000 series • TR8500 series • TR7500 series • TS9100 series • TS8100 series • TS6100 series • TS5100 series • TS3100 series • E3100 series • TS300 series • E300 series • TR8580 series • TS9180 series • TS8180 series • TS6180 series • TR8530 series • TR7530 series • TS8130 series • TS6130 series • XK70 series • XK50 series • G4010 series • G3010 series • TR4500 series • E4200 series • TS6200 series • TS6280 series • TS6230 series • TS8200 series • XK80 series • TS8280 series • TS8230 series • TS9500 series • TS9580 series 140 • TR9530 series • TS3300 series • E3300 series 141 Wi-Fi Connection Assistant (macOS) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important • Some functions may not be available depending on your model and software version. 142 Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer and those of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of the printer and computer. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable. • When you install Wi-Fi Connection Assistant, disable block function of firewall. 143 Starting Up Wi-Fi Connection Assistant Start up Launchpad, select Canon Utilities, and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper. Wi-Fi Connection Assistant starts diagnosis and repair of network. Diagnosing and Repairing Network Settings 144 Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function Wi-Fi Connection Assistant starts checking the computer settings when it starts up. Perform operations following the instructions on the screen. Note • This function checks the following items: whether the computer is connected to the router whether the printer can be detected on the network whether the signal strength or communication level is sufficient (when using Wi-Fi) whether the printer port setting matches with the network setting 145 List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series • MB5100 series • MB5400 series • iB4000 series • PRO-520 • PRO-540 • PRO-560 • PRO-540S • PRO-560S • PRO-2000 • PRO-4000 • PRO-6000 • PRO-4000S • PRO-6000S • TS9000 series • TS8000 series • TS6000 series • TS5000 series • MG3000 series • E470 series 146 Performing Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 147 Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Make sure that the orange protective tape does not remain on the ink tank. • Check if ink remains in the ink tanks. Checking Ink Status on the Touch Screen • For Windows, increasing the print quality in the printer driver settings may improve the print result. Set Media Type, Quality, etc. (Media/Quality Tab) When the Print Results Are Blurred or Uneven: Step 1 Print the nozzle check pattern. From the printer Printing the Nozzle Check Pattern Step 2 Examine the nozzle check pattern. If there are missing lines or horizontal streaks in the pattern: Step 3 Clean the print head. From the printer Cleaning the Print Head After cleaning the print head, print and examine the nozzle check pattern: 148 Step 1 If the problem is not resolved after performing from step 1 to step 3 twice: Step 4 Clean the print head deeply. From the printer Deep Print Head Cleaning Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact Canon to request a repair. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From the printer Aligning the Print Head From the computer • For Windows: Adjusting Print Head Position Automatically • For macOS: Adjusting Print Head Position 149 Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tanks whose ink is low. You need to prepare: a sheet of A4 plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 plain paper in the cassette. Loading Plain Paper in Cassette 3. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Nozzle Check. The confirmation screen will appear. 6. Select Yes. The operation panel is opened and the paper output tray is pulled out automatically. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. 150 7. Examine the nozzle check pattern. 151 Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen. 152 For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D: The cleaning is not required. Select All A, confirm the message, then select OK. The screen will return to the Maintenance screen. For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head If the pattern C or any color in the pattern D is not printed: (Example: Magenta pattern is not printed) The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head 153 Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 plain paper in the cassette. Loading Plain Paper in Cassette 3. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Cleaning. The confirmation screen will appear. 6. Select Yes. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head. The pattern print confirmation screen will appear. 7. Select Yes. The operation panel is opened and the paper output tray is pulled out automatically. The nozzle check pattern will be printed. 154 8. Examine the nozzle check pattern. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply. 155 Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to prepare: a sheet of A4 plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 plain paper in the cassette. Loading Plain Paper in Cassette 3. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Deep Cleaning. The confirmation screen will appear. 6. Select Yes. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of the print head. The pattern print confirmation screen will appear. 7. Select Yes. The operation panel is opened and the paper output tray is pulled out automatically. The nozzle check pattern will be printed. 156 8. When the completion message appears, select OK. 9. Examine the nozzle check pattern. If a particular color is not printed properly, replace the ink tank of that color. If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact Canon to request a repair. 157 Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. If the remaining ink level is low, replace ink tanks. • If ink runs out as the print head alignment sheet is printed, an error message appears on the touch screen. When Error Occurred You need to prepare: two sheets of A4 plain paper 1. Check that printer is turned on. 2. Load two sheets of A4 plain paper in cassette. Loading Plain Paper in Cassette 3. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Print Head Alignment - Auto. The confirmation screen will appear. 6. Confirm the message, then select Yes. The operation panel is opened and the paper output tray is pulled out automatically. 158 The print head alignment sheet is printed, and the print head is aligned automatically. Note • If automatic print head alignment fails, an error message appears on the touch screen. When Error Occurred 7. When the completion message appears, select OK. Note • If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually. For Windows: You can also align the print head manually from a computer. Adjusting Print Head Position Manually • To print and check the current head position adjustment values, select Print the Head Alignment Value on the Maintenance screen. 159 Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not as expected, as when printed ruled lines are misaligned. You need to prepare: three sheets of A4 plain paper 1. Check that printer is turned on. 2. Load three sheets of A4 plain paper in cassette. Loading Plain Paper in Cassette 3. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Print Head Alignment - Manual. The confirmation screen will appear. Note • To print and check the current head position alignment values, select Print the Head Alignment Value. 6. Check message and select Yes. The operation panel is opened and the paper output tray is pulled out automatically. The print head alignment pattern will be printed. 160 7. When Did the patterns print correctly? appears, make sure pattern was printed correctly, and if so, select Yes. 8. Check message and select Next. The input screen for head position alignment values is displayed. 9. Examine first patterns and tap A. Select the number of the pattern in column A in which streaks/lines are least noticeable. Note • If all patterns look different, choose the pattern in which vertical stripes are least noticeable. Subtle vertical stripes Noticeable vertical stripes • If all patterns look different, choose the pattern in which horizontal streaks are least noticeable. Subtle horizontal streaks 161 Noticeable horizontal streaks 10. Repeat these steps until you have finished entering pattern numbers for columns B to H, and then select OK. 11. Check message and select OK. The second set of patterns is printed. 12. Examine second patterns and select I. In column I, find pattern in which stripes are least noticeable, and then select the number of that pattern. Note • If all patterns look different, choose the pattern in which vertical stripes are least noticeable. Subtle vertical stripes Noticeable vertical stripes 13. Repeat these steps until you have finished entering pattern numbers for columns J to P, and then select OK. 14. Check message and select OK. 162 The third set of patterns is printed. 15. Examine third patterns and select a. In column a, find pattern in which stripes are least noticeable, and then select the number of that pattern. Note • If all patterns look different, choose the pattern in which horizontal streaks are least noticeable. Subtle horizontal streaks Noticeable horizontal streaks 2. Repeat these steps until you have finished entering pattern numbers for columns b to h, and then select OK. 3. When confirmation message appears, select OK. 163 Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 164 Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Settings, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3. Click Show Printer Webpage... in General tab Remote UI starts. Note • The password may have to be entered after Remote UI starts. In such a case, enter the password and click OK. In case you do not know the password, see "Passwords and cookies." Related Topics Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer Printing a Nozzle Check Pattern Managing the Printer Power Changing the Printer Operation Mode Reducing the Printer Noise 165 Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Cleaning 1. Select Utilities from Remote UI 2. Click Cleaning Before performing Cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Cleaning. • Is there ink remaining? • Did you push in the ink completely until you heard a clicking sound? • If the orange tape is there, has it been peeled off completely? Any remaining tape will hinder ink output. • Did you install the inks in their correct positions? 3. Perform Cleaning Click Yes. Print head Cleaning starts. 4. Complete Cleaning Next, the message for Nozzle Check pattern printing is displayed. 5. Check the results To check whether the print quality has improved, click Yes. To cancel the check process, click No. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only when necessary. Deep Cleaning Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do not resolve the print head problem. 1. Select Utilities from Remote UI 166 2. Click Deep Cleaning Before performing Deep Cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining? • Did you push in the ink completely until you heard a clicking sound? • If the orange tape is there, has it been peeled off completely? Any remaining tape will hinder ink output. • Did you install the inks in their correct positions? 3. Perform Deep Cleaning Click Yes. Print head Deep Cleaning starts. 4. Complete Deep Cleaning Next, the message for Nozzle Check pattern printing is displayed. 5. Check the results To check whether the print quality has improved, click Yes. To cancel the check process, click No. Important • Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Deep Cleaning only when necessary. Note • If there is no sign of improvement after Deep Cleaning, turn off the printer, wait 24 hours, and then perform Deep Cleaning again. If there is still no sign of improvement, the ink may have run out or the print head may be worn. For details on the remedial action to be taken, see "Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks." Related Topic Printing a Nozzle Check Pattern 167 Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 2. Click Print Head Alignment - Auto A message appears. 3. Load paper in printer Load two sheets of A4 size or Letter size plain paper into the cassette. 4. Run head position adjustment Check that the printer power is on, and then click Yes. Head alignment starts. Proceed with the operations in accordance with the messages on the screen. Important • Do not open the scanning unit / cover while printing is in progress; otherwise, printing will stop. Note • You can print and check the current settings by clicking on Print the head alignment value. 168 Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink. When ink levels are running low or an error occurs because there is no ink, a notification icon will appear. Ink model number You can look up the correct ink tank for your printer. Note • To check the ink status, you can also display Printer Info in the Print dialog and select Supply Levels. 169 Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 170 Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper Note • Prepare A4-sized plain paper when cleaning the cassette's paper feed rollers. 1. Check that printer is turned on. 2. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 3. Select Maintenance. The Maintenance screen will appear. 4. Select Roller Cleaning. The confirmation screen will appear. 5. Select Yes. 6. Select the paper source to use for cleaning. 7. Follow the message to remove any paper from the paper source. If you clean the paper feed roller of cassette, remove any paper from the cassette, then push it back. 8. Select OK. The operation panel is opened and the paper output tray is pulled out automatically. 171 The paper feed rollers will rotate as they are cleaned without paper. 9. Make sure that the paper feed roller has stopped rotating, then follow the message to load the three sheets of A4 or Letter-sized plain paper in the paper feed point where the paper feed roller is being cleaned. Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper in Cassette 10. Select OK. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, select OK. If the problem is not resolved after cleaning, contact Canon to request a repair. 172 Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 plain paper* * Be sure to use a new piece of paper. 1. Check that printer is turned on. 2. Select (Setup) on HOME screen. Using Touch Screen The setup menu screen will appear. 3. Select Maintenance. The Maintenance screen will appear. 4. Select Bottom Plate Cleaning. The confirmation screen will appear. 5. Select Yes. 6. Follow the message to remove any paper from the casette, then select OK. 7. Fold a single sheet of A4 plain paper in half widthwise, then unfold the paper. 8. Fold one side of the opened paper in another half, aligning the edge with the center crease, unfold the paper, then select OK. 173 9. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. 10. Mount cassette cover (A) and insert cassette into printer. 11. Select OK. The operation panel is opened and the paper output tray is pulled out automatically. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 12. When the completion message appears, select OK. 174 Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. 175 Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 176 Changing Printer Settings from Your Computer (Windows) Changing the Print Options Setting the Ink to be Used Changing the Printer Operation Mode 177 Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box opens. 3. Change the individual settings If necessary, change the setting of each item, and then click OK. The Page Setup tab is displayed again. 178 Setting the Ink to be Used This feature enables you to specify the most appropriate ink tank among installed ink tanks according to an intended use. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box appears. 3. Select the ink tank to be used from Print With Select the ink tank to be used for printing and click OK. 4. Click OK on the Page Setup tab When you perform printing, the specified ink tank will be used. Important • When the following settings are specified, Only PGBK (Black) does not function because the printer uses an ink tank other than PGBK (Black) to print documents. Other than Plain Paper, Envelope, Ink Jet Hagaki (A), Hagaki K (A), Hagaki (A), or Hagaki is selected for Media Type on the Media/Quality tab A checkmark is added to Borderless Printing on the Page Setup tab • Do not detach the ink tank that is not in use. Printing cannot be performed while either ink tank is detached. 179 Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Open the Maintenance Tab 2. Check that the printer power is on, and click Custom Settings The Custom Settings dialog box opens. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer. 3. Configure settings If necessary, switch between various modes of printer operation. 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter. 180 Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 181 Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period. The Auto power on function automatically turns on the printer when data is received. 1. Selecting Printer settings from Remote UI 2. Click Energy saving settings 3. Complete the following settings: Auto power off Specify the time from the list. Printer automatically turns itself off, when data is not sent within the specified time or the printer has remained inactive. Auto power on When you check this check box, the printer automatically turns itself on when data is sent. 4. Apply the settings Click OK. The printer will operate with the changed settings hereafter. 182 Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 2. If necessary, complete the following settings: Print settings - Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion. Check this check box to prevent paper abrasion. Custom settings - Detect paper setting mismatch If the check box is deselected, at the time of printing from PC, you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper information registered to the printer. Ink drying wait time You can set the length of the printer rest time until printing of the next page begins. The wait time becomes longer as the value set in the list increases, and shorter as the value decreases. If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the ink drying wait time. 3. Apply the settings Click OK. The printer operates with the modified settings hereafter. 183 Changing Settings from Operation Panel Paper Settings Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings Editing HOME Screens Smartphone photo print settings Other printer settings Language selection Firmware update Reset settings Feed settings Web service setup ECO settings Quiet setting System information Checking the Total Number of Uses of Printer 184 Changing Settings from Operation Panel This section describes the procedure to change the settings, using the operation for setting amount of extension as an example. 1. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3. Select Printer settings. The Printer settings screen is displayed. 4. Select a setting item to adjust. The setting screen for the selected item is displayed. 5. Select a setting item. 6. Select a setting to specify. 185 For more on setting items on the operation panel: Setting Items on Operation Panel 186 Setting Items on Operation Panel Items for Printer Other printer settings Language selection Web service setup ECO Quiet setting Items for Paper/Printing Print settings Smartphone photo print settings Feed settings Items for Maintenance/Management LAN settings Firmware update Reset settings System information Usage stats 187 Print settings Select this setting item from Printer settings in (Setup). • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Amount of extension Selects the amount of image that extends off the paper when printing in borderless (full). When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to fill the whole page. You can change the width to be cropped from the borders of the original image as needed. Important • Settings will become ineffective in the following situations: Printing from a handwritten navigation sheet. Printing from a standard form. Note • When performing settings from application software or the printer driver, these settings will be prioritized. • If printouts contain margins even though you are printing in Borderless, specifying Extended amount: Large for this setting may help solve the problem. • Adjust disc print area You can adjust the disc printing area if the image is not aligned with the printable disc. You can adjust the printing area in increments of 0.004 in. (0.1 mm) between -0.04 in. (-0.9 mm) and +0.04 in. (+0.9 mm). • Auto photo fix settings When ON is selected, the Exif information recorded in the images is given preference for printing. • Adjust horizontal print position Adjusts the print position when the left/right margins are not aligned. You can adjust the left/right margins in increments of 0.004 in. (0.1 mm) between -0.12 in. (-3 mm) and +0.12 in. (+3 mm) centered on the horizontal center of the paper. 188 Important • For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.06 in. (-1.5 mm) and +0.06 in. (+1.5 mm) even if you specify the value over 0.06 in. (1.5 mm). • Print charts and diagrams vividly Use this setting when you want to print charts and diagrams in documents vividly on plain paper. This feature gives preference to printer driver settings. When you want to give preference to printer settings, select Use Printer Settings in the Print charts and diagrams in documents more vividly (plain paper) in Print Options dialog box in the printer driver settings below. Page Setup Tab Description Note • This feature will be implemented with the following settings. Plain paper Color printing Borderless printing OFF Size is a template size or a user-defined size within the range of a template size * The feature may not be implemented even when the above settings are selected, depending on other setting details. • Processing may differ depending on settings and may result in the same data having different tones. Turn this setting OFF if you want to avoid differences in tone. 189 LAN settings Select this setting item from Printer settings in (Setup). Wi-Fi Wireless Direct To print the network settings, select Print details and select Yes. Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care. Wi-Fi • See settings The network settings information of the printer appears when it is connected by Wi-Fi. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Enabled (connected)/Enabled (disconnected)/Disable Network name (SSID) XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Frequency 2.4 GHz/5 GHz Wi-Fi security Inactive/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2-PSK(TKIP)/WPA2PSK(AES)/WPA3-SAE(AES) Signal strength (%) XXX IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Enable/disable Wi-Fi Enables/disables Wi-Fi. 190 • Wi-Fi setup Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect Select if you specify the settings of the access point information to the printer directly from a device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen instructions of the connecting device for the setup procedure. ◦ Manual connect Select when you perform settings for Wi-Fi manually using the operation panel of the printer. ◦ WPS (Push button method) Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◦ Other connection types ▪ WPS (PIN code method) Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup. • Advanced For details on each setting item: Advanced setup Wireless Direct • See settings The network settings information of the printer appears when it is connected by the wireless direct. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Enable/Disable Network name (SSID) DIRECT-XXXXXXXXX XXXXXXXXXXXXXXXX Password XXXXXXXXXX Frequency 2.4 GHz/5 GHz Wi-Fi security WPA2-PSK(AES) No. of printers connected now XX/XX IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX 191 Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Connect to smartphone Enables to connect the smartphone to the printer by reading the QR code displayed on the touch screen with the smartphone, or also by manually obtaining the network name and password. • Enable/disable Wireless Direct Enables/disables Wireless Direct. • Change network name (SSID) Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for Wireless Direct. • Change password Changes the password for Wireless Direct. • Connection request confirmation Selecting ON displays the confirmation screen when a Wi-Fi Direct compatible device is connecting the printer. • 2.4GHz/5GHz Switch Select the frequency of Wireless Direct. • Advanced For details on each setting item: Advanced setup Advanced setup • Set printer name Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. • TCP/IP settings Performs IPv4 or IPv6 setting. • WSD settings Setting items when you use WSD (one of the network protocols supported in Windows). 192 ◦ Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows. ◦ Optimize inbound WSD Selecting Enable allows you to receive the WSD printing data faster. ◦ WSD scan from this printer Selecting Enable allows you to transfer the scanned data to the computer using WSD. To transfer the scanned data, tap Color. Note • When you forward the scanned data to the computer searched using WSD, you cannot select the document type. ◦ Timeout settings Specifies the timeout length. • Bonjour settings Setting items when you use Bonjour. ◦ Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. ◦ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note • You cannot use the same service name as that already used for other LAN connected devices. • LPR protocol settings Enables/disables the LPR setting. • RAW protocol Enables/disables RAW printing. • LLMNR Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer to detect printer's IP address from the printer name without a DNS server. • IPP settings Selecting Enable allows you to print via the network with the IPP protocol. • Wi-Fi DRX settings 193 Selecting Enable allows you to activate discontinuous reception when using Wi-Fi (discontinuous reception). Note • Depending on the Wi-Fi router used, discontinuous reception may not be activated even though Enable is selected. • Discontinuous reception is enabled only while the printer is on standby. (The touch screen is in the screen saver mode.) • IPsec settings Selecting Enable allows you to specify the IPsec security. 194 Other printer settings Select this setting item from Printer settings in (Setup). • Date display format Selects the date display format. Note • When ON is selected for Print date on the print settings screen in printing from a memory card, the date is printed in the date display format you selected. Setting Items for Photo Printing Using Operation Panel • Read/write attribute Selects whether to allow data to be written onto memory cards from a computer. Important • Remove the memory card before changing this setting. Setting Up Card Slot as Memory Card Drive of Computer • If you set this setting to Writable from USB PC, you cannot print photos on a memory card using the operation panel of the printer. After you finish operation of the memory card dedicated drive, be sure to set it back to Write-protected from PC. When you turn off the printer, Writable from USB PC will be canceled and the setting is returned to Write-protected from PC when you turn on the printer next time. • When Writable from USB PC is selected, the auto power off setting is inactive. For more on the auto power off setting: ECO settings • Sound control Selects the volume. ◦ Keypad volume Selects the beep volume when pressing the touch screen or the buttons on the operation panel. ◦ Alarm volume Selects the alarm volume. • Energy saving settings Allows you to turn on/off the printer automatically to save electricity. ◦ Auto power off Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer. ◦ Auto power on 195 Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer. • Original removal reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after scanning. Important • Depending on the type of original or the state of the document cover, forgetting to remove the original may not be detected. • Auto retract paper output tray When ON is selected, the confirmation screen asking if you retract the paper output tray automatically appears after pressing the ON button to turn off the printer. • Wi-Fi pairing settings In order to connect Canon PRINT, multiple configurations will be performed. ◦ Enable/disable pairing Set the printer's Wi-Fi pairing function to enable or disable. ◦ Allow/block additional pairing On another function permit or prohibit Canon PRINT pairing. ◦ Delete paired devices Cancel all Canon PRINT pairing. • Keyboard layout Select the keyboard layout from the following three types. ◦ QWERTY ◦ QWERTZ ◦ AZERTY • Notification settings All notification screens are not displayed if you select OFF. 196 Language selection Select this setting item from Printer settings in (Setup). Changes the language for the messages and menus on the touch screen. Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian / Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian / Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean / Traditional Chinese / Thai / Indonesian / Vietnamese 197 Firmware update Select this setting item from Printer settings in (Setup). You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Important • When you use this function, make sure the printer is connected to the Internet. • Do not turn off the power of a printer while firmware is being updated. • Install update Performs the firmware update of the printer. If you select Yes, the firmware update starts. Follow the on-screen instructions to perform update. • Check current version You can check the current firmware version. • Update notification settings You can set the printer to display the firmware update information on the touch screen when the firmware update is available. When Idle/Power off is selected, the printer informs you of the update during idle and the update information also appears when you press the ON button. • Auto update settings Select ON to automatically update the firmware to the latest version. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to perform settings. • Proxy server setup Performs settings for a proxy server. Follow the display on the touch screen to perform settings. 198 Reset settings Select this setting item from Printer settings in (Setup). You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings back to the default. • Settings only Returns the settings such as the paper size, media type, or other setting items back to the default. • Reset all Sets all settings you made to the printer back to the default. The administrator password specified by Remote UI or Wi-Fi Connection Assistant reverts to the default setting. Note • You cannot set the following setting items back to the default: The language displayed on the touch screen The current position of the print head The country or region selected for Country or region The cumulative usage count of copy, scan, etc. registered in Usage stats. CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting 199 Feed settings Select this setting item from (Setup). Note • By registering the paper size and the media type, the message can be displayed before printing starts when the paper size or the media type of the loaded paper differs from the paper settings. Paper Settings • Rear tray paper settings Registers the paper size and the media type you load on the rear tray. • Cassette paper settings Registers the paper size you load in the cassette. • Detect paper width Select ON to automatically detect the paper size when paper is loaded. A screen for confirming the setting of paper is displayed. Note • A screen for confirming the setting of paper is not displayed if you select OFF. Set the size and type of paper properly in Rear tray paper settings or Cassette paper settings when making prints. • For AirPrint of iOS/iPadOS, paper may be printed based on the paper size set during paper loading. It is recommended to set to ON when making prints using an AirPrint function. • Paper settings mismatch (Other)/Paper settings mismatch (Copy) If you select Enable, the printer detects whether the paper size and the media type are identical with those registered in Feed settings. If printing starts with the settings that do not match, an error message is displayed on the touch screen. Note • When Disable is selected, the settings in Feed settings is disabled. 200 Web service setup Select this item from (Setup). • Web service usage registration/Web service usage cancellation Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center and sets the history saving. ◦ Check Web service setup Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center. • Issue registration code In order to link the web service and printer, obtain the registration code from the service origin. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to perform settings. • Proxy server setup Performs settings for a proxy server. Follow the display on the touch screen to perform settings. 201 ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the printer automatically to save electricity. Using Power Saving Function Using Duplex Printing Using Power Saving Function Follow the procedure below to use power saving function. 1. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3. Select ECO. 4. Select Energy saving settings. 5. Specify settings as necessary. A: Specify the length of time to turn the printer off automatically when no operation is made or no printing data is sent to the printer. B: Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer. Using Duplex Printing Follow the procedure below to use duplex printing. 1. Check that printer is turned on. 202 2. Select (Setup) on the HOME screen. Using Touch Screen 3. Select ECO. 4. Select Two-sided print settings. 5. Specify settings as necessary. C: Select two-sided copying as a default. D: Select two-sided printing of template forms on the printer as a default. 203 Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3. Select Quiet setting. 4. Select ON. The confirmation screen is displayed and the icon appears as the Quiet setting menu icon. Important • Operating speed is reduced compared to when OFF is selected. • This function may not be so effective depending on the printer's setting. Furthermore, certain noise, such as when the printer is preparing for printing, is not reduced. 204 System information Select this item from (Hint). • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number. • MAC address (Wi-Fi) Displays the MAC address for Wi-Fi. • Root cert. thumbprint (SHA-1) Shows the root certification thumbprint (SHA-1) of the printer. • Root cert. thumbprint (SHA-256) Shows the root certification thumbprint (SHA-256) of the printer. 205 Checking the Total Number of Uses of Printer You can check the total number of uses of the printer (e.g. the total number of printing, copying, or scanning). 1. Check that printer is turned on. 2. Select (Hint) on HOME screen. Using Touch Screen The hint menu screen will appear. 3. Select Usage stats. 4. Select item to check. Total sheets used on the device Displays the total number of printing. No. of sheets used for copying Displays the total number of copying. Sheets used for other functions Displays the total number of printing other than copying. Number of sheets scanned Displays the total number of scanning. Print usage statistics The total number of uses of printer can be printed and checked. Note • The record of the total number of uses is not reverted even if the printer is reverted back to the default by Reset settings in Printer settings. 206 Basic Information Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit Supported Media Types 207 Safety Safety Precautions Regulatory Information WEEE 208 Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions. Warning • Users with cardiac pacemakers: This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the product and consult your doctor. • Do not use the printer in the following cases: Stop use immediately, unplug the printer and call your local service representative to request repair. Metal objects or liquids are spilt inside the printer. The printer emits smoke, strange odors, or makes unusual noises. The power cord or plug overheat or are broken, bent or damaged in any way. • Failure to adhere to the following may result in fire, electric shock, or injury: Do not place product close to the flammable solvents such as alcohol or thinner. Do not open or modify the printer. Use only the power cord/cables that came with your printer. Do not use these cables with other devices. Do not plug in to voltages or frequencies other than those specified. Plug the power cord into the socket completely. Do not plug in or unplug the power cord with wet hands. Do not damage the power cord or other cables by twisting, bundling, tying, pulling or excessively bending them. Do not place heavy objects on the power cord. Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension cords. Do not leave the printer plugged in during lightning storms. Always unplug the power cord and cables when cleaning. Do not use flammable sprays or liquids such as alcohol or thinners for cleaning. Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched, split, or otherwise damaged. Caution • Do not put your hands inside the printer while printing. • Do not touch the metal parts of the print head immediately after printing. • Do not touch moving parts indicated by the sticker shown here. Some models may not have these parts. 209 Moving parts Keep body parts away from moving parts. Keep body parts out of the motion path. • Ink Keep ink out of reach of children. If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses of water. If irritation or discomfort occurs, obtain medical advice immediately. In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Moving the printer Hold the printer by its sides and carry it with both hands. 210 General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source), very humid or dusty locations, or outdoors. • Do not place the printer on a thick rug or carpet. • Do not place the printer flush against a wall. Power Supply • Keep the area around the power outlet clear at all times so you can easily unplug the power cord if necessary. • Never remove the plug by pulling on the cord. General Notices • Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak. • Do not place anything on top of the printer. Be especially careful to avoid metal objects such as paper clips and staples, and containers holding flammable liquids such as alcohol or thinner. • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break. ◦ Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass. ◦ Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original. • Do not attempt to open, disassemble or modify the ink tanks. Ink may leak and damage your printer. • Do not throw print heads or ink tanks in the fire. 211 Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices. 212 WEEE Only for the United Kingdom This symbol indicates that this product is not to be disposed of with your household waste, according to the UK Waste Electrical and Electronic Equipment Regulations. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/sustainability/approach/. Only for European Union and EEA (Norway, Iceland and Liechtenstein) This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/weee. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden 213 darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z. B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen. Der unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee. Zusatzinformationen für Deutschland: Dieses Produkt kann durch Rückgabe an den Händler unter den in der Verordnung des Elektro- und Elektronikgerätegesetzes beschriebenen Bedingungen abgegeben werden. Als Endbenutzer und Besitzer von Elektro- oder Elektronikgeräten sind Sie verpflichtet: • diese einer vom unsortierten Siedlungsabfall getrennten Erfassung zuzuführen, • Altbatterien und Altakkumulatoren, die nicht von Altgerät umschlossen sind, sowie Lampen, die zerstörungsfrei aus dem Altgerät entnommen werden können, vor der Abgabe an einer Erfassungsstelle vom Altgerät zerstörungsfrei zu trennen, • personenbezogener Daten auf den Altgeräten vor der Entsorgung zu löschen. Die Bedeutung von dem Symbol der durchgestrichenen Abfalltonne auf Rädern finden Sie oben in dieser Beschreibung. Die Vertreiber von Elektro- oder Elektronikgeräten haben die Pflicht zur unentgeltlichen Rücknahme von Altgeräten. Die Vertreiber haben die Endnutzer über die von ihnen geschaffenen Möglichkeiten der Rückgabe von Altgeräten zu informieren. Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage des produits DEEE, consultez le site: www.canon-europe.com/weee. 214 Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen, IJsland en Liechtenstein) Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canoneurope.com/weee. Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) 215 Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics (AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en l’entorn i en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest producte contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal, a les autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de productes RAEE, visiteu www.canon-europe.com/weee. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità competenti, oppure visitare il sito www.canon-europe.com/weee. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE). O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os 216 locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf. direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canoneurope.com/weee. Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και Λιχτενστάιν) Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά τη σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας για ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την τοποθεσία www.canon-europe.com/weee. 217 Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein) Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle. Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi, 2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och 218 människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av WEEE-produkter, se www.canon-europe.com/weee. Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko) Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických a elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű hulladékok a nem megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre és az emberek egészségére. Továbbá, a termékből származó hulladék megfelelő kezelésével hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekből származó, újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését végző vállalathoz, illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és újrahasznosításáról a www.canon-europe.com/weee. 219 Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi. Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt do recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów, skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môže mať negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud 220 toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti-leheküljelt www.canon-europe.com/weee. Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje (2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba į elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canoneurope.com/weee. 221 Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na primer pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo. S pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци, съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например на база размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране на излязло от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда и човешкото здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО. В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси. Повече информация относно местата, където може да предавате излязло от употреба оборудване за рециклиране, може да получите от местните власти, от органа, отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Вашата местна служба за битови отпадъци. За повече информация относно връщането и рециклирането на продукти от излязло от употреба ЕЕО посетете www.canoneurope.com/weee. Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice) (2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de 222 exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la un punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi (2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno, vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa. Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada. Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje ovom vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee. 223 Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips 224 Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) • Identification badges or insignia • Selective service or draft papers • Checks or drafts issued by governmental agencies • Motor vehicle licenses and certificates of title • Traveler's checks • Food stamps • Passports • Immigration papers • Internal revenue stamps (canceled or uncanceled) • Bonds or other certificates of indebtedness • Stock certificates • Copyrighted works or works of art, without the owner's consent 225 Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it. 226 Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying. • After packing, do not tilt the box containing the printer or turn it on its side or upside down. Doing so may cause the ink to leak during transport and cause damage to the printer. • When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE". 1. Turn the printer off. Retract the paper output tray following the message. The paper output tray is retracted and the power will go off. 2. Close operation panel. 3. Check that ON lamp is off and unplug power cord. Important • Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or damage to the printer, making the printer unable to print. 4. Retract paper support, then close the rear tray cover. 5. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer. 6. Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in the plastic bag. 227 7. Attach the protective material to the printer when packing the printer in the box. 228 When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer. Reset settings 229 Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-stick, or bleed if water or sweat comes in contact with the printed area. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the print head will not be capped properly and this will cause drying or clogging. When unplugging the power cord, check that the ON lamp is not lit. Print periodically! Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is capped, the print head too, may become dried or clogged if the printer has not been used for a long time. We recommend you to use the printer at least once a month. 230 Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks. The printing costs described in the brochures or websites are based on the consumption data from not the first ink tank /ink cartridge but the succeeding ink tank /ink cartridge. Ink is sometimes used to maintain the optimal printing quality. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed. [Cleaning function] The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging. Does black-and-white printing use color ink? Black-and-white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver. So, color ink is consumed even when printing in black-and-white. Why does the printer have two black ink tanks? There are two kinds of black ink in the printer: dye ink (BK) and pigment ink (PGBK). The dye ink is used mainly for printing photos, illustration, etc., and the pigment ink is used for text-based documents. Each has different purposes so that even if one runs out, another will not be used instead. If either of them runs out, the ink tank replacement is required. These two inks are automatically used depending on the type of printing paper or the settings of the printer driver. You cannot change the usage of these inks yourself. 231 Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit 232 Product Specifications General Specifications Interface USB port: Hi-Speed USB * Network port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a / IEEE802.11ac Card Slot: Yes * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. USB and the network can be used at the same time. Operating environment Temperature: 41 to 95 °F (5 to 35 °C) Humidity: 10 to 90 % RH (no condensation) * The performance of the printer may be reduced under certain temperature and humidity conditions. Recommended conditions: Temperature: 59 to 86 °F (15 to 30 °C) Humidity: 10 to 80 % RH (no condensation) * For the temperature and humidity conditions of papers such as photo paper, refer to the paper's packaging or the supplied instructions. Storage environment Temperature: 32 to 104 °F (0 to 40 °C) Humidity: 5 to 95 % RH (no condensation) Power supply AC 100-240 V, 50/60 Hz (The supplied power cord is only for the country or region you purchased.) Power consumption Printing (Copy): 26 W or less *1 Standby (minimum): 1.1 W or less *1*2 Standby (all ports connected): 1.6 W or less OFF: 0.1 W or less *1 USB connection to a PC *2 The wait time for standby cannot be changed. External dimensions (W x D x H) Approx. 14.7 x 13.6 x 5.6 in. (Approx. 372 x 345 x 142 mm) * With the Cassette and trays retracted. Weight Approx. 14.5 lb (Approx. 6.6 kg) 233 * With the Print Head and ink tanks installed. Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size A4/Letter, 8.5 x 11.7 in. (216 x 297 mm) Optical resolution (horizontal x vertical) 2400 x 4800 dpi * Gradation (Input / Output) Gray: 16 bit/8 bit * Optical Resolution represents the maximum sampling rate based on ISO 14473. Color: RGB each 16 bit/8 bit Network Specifications Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6) Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a / IEEE802.11ac Frequency bandwidth: 2.4 GHz / 5 GHz * A frequency band that can be used varies depending on country or region. Communication distance: Indoors 164 feet/50 m * Effective range varies depending on the installation environment and location. Security: WPA-PSK (TKIP/AES) WPA2-PSK (TKIP/AES) WPA3-SAE (AES) Setup: WPS (Push button configuration/PIN code method) Easy wireless connect Minimum System Requirements Conform to the operating system's requirements when higher than those given here. Windows Operating System Windows 11, Windows 10, Windows 8.1, Windows 7 SP1 Note: Operation can only be guaranteed on a PC with pre-installed operating system. Amount of hard disk space required for installing the driver 1.5 GB or more 234 The necessary amount of hard disk space may be changed without notice. macOS Operating System macOS Catalina 10.15.7 - macOS Ventura 13 Other Supported OS iOS/iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice. 235 Supported Paper Sizes and Weights Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. Standard sizes: • Letter • Legal • A5 • A4 • B5 • KG/4"x6"(10x15) • 5"x7"(13x18cm) • 7"x10"(18x25cm) • 8"x10"(20x25cm) • L(89x127mm) • 2L(127x178mm) • Square 3.5" • Square 5" • Hagaki • Hagaki 2 • Envelope Com 10 • Envelope DL • Nagagata 3 • Nagagata 4 • Yougata 4 • Yougata 6 • Card 2.17"x3.58" Special sizes • Minimum size: 2.17 x 3.50 in. (55.0 x 89.0 mm) • Maximum size: 8.50 x 26.61 in. (215.9 x 676.0 mm) 236 Paper Weight You can use paper in the following weight range. • Plain paper: From 17 to 28 lb (64 to 105 g /m2) 237 Paper Load Limit This section shows the paper load limits of the rear tray, the cassette, and the paper output tray. Paper Load Limits of Rear Tray and Cassette Paper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. For details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray and Cassette Genuine Canon Paper Paper for printing documents: Media Name <Model No.> Rear Tray Cassette Canon Red Label Superior <WOP111> Approx. 100 sheets Approx. 100 sheets Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets Approx. 80 sheets High Resolution Paper <HR-101N>*1 Approx. 80 sheets N/A Paper for printing photos: Media Name <Model No.> Rear Tray Glossy Photo Paper "Everyday Use" <GP-501/ A4, Letter, 5"x7"(13x18cm), 8"x10"(20x25cm), GP-508>*2 2L(127x178mm): 10 sheets Photo Paper Glossy <GP-701>*2 KG/4"x6"(10x15), L(89x127mm), Square 3.5", Square 5", Hagaki: 20 sheets Photo Paper Plus Glossy II <PP-201/PP-208/ PP-301>*2 Photo Paper Pro Luster <LU-101>*2 Photo Paper Plus Semi-gloss <SG-201>*2 Matte Photo Paper <MP-101> Paper for making original goods: Media Name <Model No.> Photo Stickers (16 stickers per sheet) <PS-108> Rear Tray 1 sheet Photo Stickers (Free Cutting) <PS-208> Photo Stickers (Variety Pack) <PS-808> Restickable Photo Paper <RP-101> Removable Photo Stickers <PS-308R> Magnetic Photo Paper <MG-101/PS-508> Light Fabric Iron-on Transfers <LF-101> 238 Double sided Matte Paper <MP-101D> 20 sheets Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal: 10 sheets) Approx. 100 sheets Envelopes 10 envelopes N/A *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents: Media Name <Model No.> Canon Red Label Superior <WOP111> Paper Output Tray Approx. 50 sheets Canon Océ Office Colour Paper <SAT213> High Resolution Paper <HR-101N> Paper other than Genuine Canon Paper Common Name Paper Output Tray Plain Paper (including recycled paper) Approx. 50 sheets (Legal: 10 sheets) When continuing printing with paper other than the above, we recommend removing already printed paper from the paper output tray to avoid smearing or discoloration. 239 Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible. Supported Paper Sizes and Weights Unsupported Media Types Note • Refer to Handling Paper before use. • Page sizes and media types differ depending on the country or region where the paper is sold. For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name. Recommended Genuine Canon Paper According to Purpose Paper for printing documents: • Canon Red Label Superior <WOP111> • Canon Océ Office Colour Paper <SAT213> • High Resolution Paper <HR-101N> Paper for printing photos: • Glossy Photo Paper "Everyday Use" <GP-501/GP-508> • Photo Paper Glossy <GP-701> • Photo Paper Plus Glossy II <PP-201/PP-208/PP-301> • Photo Paper Pro Luster <LU-101> • Photo Paper Plus Semi-gloss <SG-201> • Matte Photo Paper <MP-101> Paper for making original goods: • Photo Stickers (16 stickers per sheet) <PS-108> • Photo Stickers (Free Cutting) <PS-208> • Photo Stickers (Variety Pack) <PS-808> • Restickable Photo Paper <RP-101> • Removable Photo Stickers <PS-308R> • Magnetic Photo Paper <MG-101/PS-508> • Light Fabric Iron-on Transfers <LF-101> • Double sided Matte Paper <MP-101D> 240 Usable Media Types Other Than Genuine Canon paper • Plain Paper (including recycled paper) • Envelopes Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Note • When using art paper, see Before Printing on Art Paper. 241 Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) • Picture postcards • Postcards affixed with photos or stickers • Envelopes with a double flap • Envelopes with an embossed or treated surface • Envelopes whose gummed flaps are already moistened and adhesive • Any type of paper with holes • Paper that is not rectangular • Paper bound with staples or glue • Paper with an adhesive surface on the back such as label seal • Paper decorated with glitter, etc. 242 Handling Paper • For warnings on use of the non-printable side, see each product's usage information. • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands. • Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on the printed surface may be removed when being rubbed or scratched. • Take out only the necessary number of paper from the package, just before printing. • To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface. And also, store it avoiding heat, humidity, and direct sunlight. 243 Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment). The wider the brush, the more effective it will be. OK - soft brush made from material such as polypropylene, polyethylene, horse hair or goat hair. Important • Be sure not to use brushes as shown below. The printing surface may be damaged. Not OK - brush made from hard material, cloth or washcloth, sticky and abrasive materials. Paper dust removal procedure: 1. Check that the brush is not wet and free from dust or dirt. 2. Brush the overall printing surface carefully in one direction. Important • Be sure to brush all the way across the paper; do not start brushing at the middle or stop halfway. • Be careful not to touch the printing surface as much as possible. 244 3. To complete the removal of paper dust, brush the paper in the other direction from top to bottom. 245 Printing Printing Photos and Documents Printing Hagaki and Envelopes Other Various Printing Features 246 Printing Photos and Documents Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Using PIXMA/MAXIFY Cloud Link 247 Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS 248 Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Perform maintenance or settings (Maintenance tab) Overview of the Printer Driver Updating the Driver 249 Basic Printing Setup In the Basic Settings tab, you can print in various ways according to your purpose. 1. Check that printer is turned on 2. Open printer driver's setup screen 3. Select Profile (A) Select the print settings according to your purpose in Profiles on the Basic Settings tab. If you select a print setting, Paper Size and Media Type will change automatically. Note • When the paper size to be printed is selected from Printer Paper Size, the zoom level is automatically set according to the selected paper size. To select a zoom level of your choice, add a checkmark to Zoom and enter a number. 4. Select Media Type (B) According to Requirements 5. Set Paper 6. Click OK 250 Note • For details about the paper information to be registered to the printer driver and on the printer, see the following: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) 251 Main Controls (Basic Settings Tab) Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) 252 Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings • Page Size • Printer Paper Size • Media Type • Quality • Paper Source • Copies • Collate • Orientation • Grayscale Printing • Borderless Printing • Page Layout • Zoom • 1-sided/2-sided/Booklet Printing • Binding Location Profiles The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied. 253 You can also change a printing profile and register it under a new name. You can delete the registered printing profile. Standard These are the factory settings. If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Photo Printing If you select this setting when printing a photo, the photo paper and photo size generally used are set. The Borderless Printing check box is checked automatically. If Orientation and Copies were set from the application software, those settings have priority. Paper Saving Select this setting to save paper when printing a general document. Page Layout is set to 2 on 1, and 1-sided/2-sided/Booklet Printing is set to 2-sided Printing. If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Envelope If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In the Envelope Size Setting dialog box, select the size of the envelope to be used. Greeting Card When selected for printing a greeting card, the Media Type is automatically set to Inkjet Greeting Card. The Quality is also set to High, and a check-mark is added to Borderless Printing. Note • You cannot change the order of print settings. Add... Displays the Add to Profiles dialog box. Click this button when you want to save the information that you set on the Basic Settings, Media/ Quality, and Page Setup tabs to Profiles. Delete Deletes a registered printing profile. Select the name of the setting to be deleted from Profiles, and click Delete. When a confirmation message is displayed, click OK to delete the specified printing profile. Note • Printing profiles that are registered in the initial settings cannot be deleted. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. Preview before printing Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. 254 Always print with current settings Prints documents with the current settings starting from the next print execution. When you select this function and then close the printer driver setup window, the information that you set on the Basic Settings, Media/Quality, and Page Setup tabs are saved and printing with the same settings is possible starting from the next print execution. Important • If you log on with a different user name, the settings that were set when this function was enabled are not reflected in the print settings. • If a setting was specified on the application software, it has priority. Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Printer Paper Size Selects the size of paper actually loaded into the printer. Normally, it will appear as Same as Page Size, and the document is printed with no scaling. If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you select a paper size that is larger, the document size will be enlarged. Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Media Type Selects a type of printing paper. Select a media type that matches the paper that is loaded in the printer. This ensures that printing is carried out properly for the specified paper. Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. To set the print quality level individually, click the Media/Quality tab, and for Quality, select Custom. The Set... becomes enabled. Click Set... to open the Custom dialog box, and then specify the desired settings. High Gives priority to print quality over printing speed. Standard Prints with average speed and quality. Draft This setting is appropriate for test printing. Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer, the printer automatically determines the paper source and feeds paper. 255 Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette. Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. Collate Check this check box to group together the pages of each copy when you want to print multiple copies. Uncheck this check box when you want to print with all pages of the same page number grouped together. Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled. Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application. Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction. This is the default setting. Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box. To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Grayscale Printing This function converts the data to monochrome data when printing your document. Borderless Printing Performs borderless printing without any margins on the paper. With the borderless printing function, the document to be printed is enlarged, so that it extends slightly off the paper. In other words, the document is printed without any margin. 256 To adjust the amount that the document extends beyond the paper, click the Page Setup tab, add a checkmark to Borderless Printing, and enter the value in Amount of Extension. Page Layout Selects the size of the document you want to print and the type of printing. 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper. To change the page order, click Preferences.... In the Page Layout Printing dialog box that appears, specify Page Order. Poster (1 x 2) to Poster (4 x 4) This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Preferences... Opens the Poster Printing dialog box. Click this button to set details on poster printing. Zoom Specifies an enlargement or reduction ratio for the document you want to print. 1-sided/2-sided/Booklet Printing 1-sided Printing Select when performing single-sided printing. 2-sided Printing Select when performing duplex printing. Automatic Selects whether duplex printing is to be performed automatically or manually. To perform duplex printing manually, uncheck this check box. Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. Automatic Selects whether duplex printing is to be performed automatically or manually. To perform duplex printing manually, uncheck this check box. Preferences... Opens the Booklet Printing dialog box. Click this button to set details on booklet printing. Binding Location Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Binding Location, and select from the list to change it. To specify the width of the binding margin, set it from the Page Setup tab. Printer Media Information... Displays Printer Media Information dialog box. You can check the printer settings and apply the checked settings to the printer driver. 257 Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Basic Settings, Media/Quality, and Page Setup tabs to their default values (factory settings). Add to Profiles dialog box This dialog box allows you to save the information that you set on the Basic Settings, Media/Quality, and Page Setup tabs and add the information to the Profiles list on the Basic Settings tab. Name Enter the name for the printing profile you wish to save. Up to 255 characters can be entered. The name appears, with its associated icon, in the Profiles list on the Basic Settings tab. Options... Opens the Add to Profiles dialog box. Changes the details of printing profile to be saved. Add to Profiles dialog box Select the icons of the printing profiles to be registered to Profiles, and change the items to be saved in the printing profiles. Icon Select the icon for the printing profile you wish to save. The selected icon appears, with its name, in the Profiles list on the Basic Settings tab. Save the paper size setting Saves the paper size to the printing profile in Profiles. To apply the saved paper size when the printing profile is selected, check this check box. If this check box is unchecked, the paper size is not saved, and consequently the paper size setting is not applied when the printing profile is selected. Instead the printer prints with the paper size specified with the application software. Save the orientation setting Saves the Orientation to the printing profile in Profiles. To apply the saved print orientation when the printing profile is selected, check this check box. If this check box is unchecked, the print orientation is not saved, and consequently the Orientation setting is not applied when the printing profile is selected. Instead the printer prints with the print orientation specified with the application software. Save the copies setting Saves the Copies setting to the printing profile in Profiles. To apply the saved copies setting when the printing profile is selected, check this check box. If this check box is unchecked, the copies setting is not saved, and consequently the Copies setting is not applied when the printing profile is selected. Instead the printer prints with the copies setting specified with the application software. 258 Custom Paper Size dialog box This dialog box allows you to specify the size (width and height) of the custom paper. Units Select the unit for entering a user-defined paper size. Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units. Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper, the page order, and whether a page border line is to be printed around each document page. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents are printed on a single sheet without performing Page Layout Printing. Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Print "Cut/Paste" in margins Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as guidelines for pasting together the pages into a poster. Check this check box to print the words. Note • Depending on the environment of the printer driver you are using, this function may not be available. Print "Cut/Paste" lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a poster. Check this check box to print the cut lines. Print page range Specifies the printing range. Select All under normal circumstances. Select Pages to specify a specific page or range. 259 Note • If some of the pages have not been printed well, specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the screen will be printed this time. Booklet Printing dialog box This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and printing a page border, can also be set in this dialog box. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin. The specified width becomes the stapling margin from the center of the sheet. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Printer Media Information dialog box This dialog box allows you to check the printer settings and apply the checked settings to the printer driver. Paper Source Check the setting or select a new paper source. Media Type Displays the Media Type that is currently set on the printer. To apply the displayed setting to the printer driver, click Set. Page Size Displays the Page Size that is currently set on the printer. To apply the displayed setting to the printer driver, click Set. 260 Paper Settings on the Printer Driver and the Printer (Media Type) When you use this printer, selecting a media type and paper size that matches the print purpose will help you achieve the best print results. Depending on the media type you are using, specify the media type settings on the printer driver or the printer's operation panel as described below. Canon genuine papers (Document Printing) Media Type in the printer driver Paper information registered on the printer Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper High Resolution Paper <HR-101N> High-Res Paper Media name <Model No.> Canon Red Label Superior <WOP111> High Resolution Paper Canon genuine papers (Photo Printing) Media name <Model No.> Media Type in the printer driver Photo Paper Plus Glossy II <PP-201/PP-208/ Paper information registered on the printer Photo Paper Plus Glossy II Plus Glossy II Photo Paper Pro Platinum <PT-101> Photo Paper Pro Platinum Pro Platinum Photo Paper Pro Luster <LU-101> Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi-gloss <SG-201> Photo Paper Plus Semi-gloss Plus Semi-gloss Glossy Photo Paper "Everyday Use" <GP-501/ GP-508> Glossy Photo Paper Glossy Matte Photo Paper <MP-101> Matte Photo Paper Matte Premium Fine Art Rough <FA-RG1> Premium Fine Art Rough Fine Art Rough PP-301> Canon genuine papers (Original Product) Media name <Model No.> Media Type in the printer driver Paper information registered on the printer Restickable Photo Paper <RP-101> Glossy Photo Paper Glossy Removable Photo Stickers <PS-308R> Glossy Photo Paper Glossy Magnetic Photo Paper <MG-101/PS-508> Glossy Photo Paper Glossy 261 Light Fabric Iron-on Transfers <LF-101> Light Fabric Iron-on Transfers LF Iron Transfers Dark Fabric Iron-on Transfers <DF-101> Dark Fabric Iron-on Transfers DF Iron Transfers Double sided Matte Paper <MP-101D> Matte Photo Paper Matte Commercially available papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper (including recycled paper) Plain Paper Plain paper Envelopes Envelope Envelope T-Shirt Transfers T-Shirt Transfers Others Washi Washi Others Other High Quality Photo Paper Other High Quality Photo Paper Others Other Fine Art Paper Other Fine Art Paper Others Greeting Cards Inkjet Greeting Card Others Card Stock Card Stock Card stock Note • When Media Type in the Media/Quality sheet is set to Other Fine Art Paper, no data is printed in the top and bottom 35 mm edges (printing direction) of the paper. For Paper Size in the Page Setup sheet, select "XXX (Art Paper Margin 35)." Also, when Media Type in the Media/Quality sheet is set to Premium Fine Art Rough, select "XXX (Art Paper Margin 35)" for Paper Size in the Page Setup sheet. For information about printable ranges, refer to "Print Area." • For information on high quality paper and fine art paper of other brands that can be used with the printer, see "Print Using Other High Quality Photo Paper and Other Fine Art Paper". • For information on Washi that can be used with the printer, see "Print Using Washi." 262 Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11" 22x28cm Letter Legal 8.5"x14" 22x36cm Legal A5 A5 A4 A4 B5 B5 4"x6" 10x15cm KG/4"x6"(10x15) 5"x7" 13x18cm 2L/5"x7"(13x18) 7"x10" 18x25cm 7"x10"(18x25cm) 8"x10" 20x25cm 8"x10"(20x25cm) L 89x127mm L(89x127mm) 2L 127x178mm 2L/5"x7"(13x18) Square 3.5"x3.5" 9x9cm Square 3.5" Square 5"x5" 13x13cm Square 5" Letter (Art Paper Margin 35) Letter A4 (Art Paper Margin 35) A4 Hagaki 100x148mm Hagaki Hagaki 2 200x148mm Hagaki 2 Envelope Com 10 Envelope Com 10 Envelope DL Envelope DL Nagagata 3 4.72"x9.25" Nagagata 3 Nagagata 4 3.54"x8.07" Nagagata 4 Yougata 4 4.13"x9.25" Yougata 4 Yougata 6 3.86"x7.48" Yougata 6 263 Card 2.17"x3.58" 55x91mm Card 2.17"x3.58" Custom Size Others 264 Printing on Postcards 1. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important • Return postcards can be used only when you print them from the computer. • When printing a return postcard, always set the paper size to Hagaki 2 200x148mm from your application software or the printer driver. • Do not fold the return postcard. If a crease is formed, the printer will not be able to feed the postcard properly, and this condition will cause line shifts or a paper jam. • With return postcards, automatic duplex printing and borderless printing cannot be used. 5. Select the media type Select the Hagaki you want to use from Hagaki in Media Type. Important • This printer cannot print on postcards that have photos or stickers attached. • When you use the automatic duplex printing function to print a postcard, print the address side first and then print the message side. • When printing on each side of a postcard separately, you will get cleaner printing if you print the message side first and then print the address side. • The paper settings on the printer driver are different, depending on whether you are printing on the address side or the message side. For details about the paper information to be registered to the printer driver and on the printer, see the following: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) • When you use the automatic duplex printing function, register the paper information for the side to be printed first. 6. Set the print orientation To print the address horizontally, set Orientation to Landscape. 7. Select the print quality For Quality, select the quality according to your purpose. 265 8. Click OK When you perform printing, the data will be printed onto the postcard. 266 Setting Up Envelope Printing 1. Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Profiles on the Basic Settings tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed, select the envelope size you want to use, and then click OK. 5. Set the orientation To print the addressee horizontally, select Landscape for Orientation. Note • If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48" is selected for Printer Paper Size, the printer rotates the paper 90 degrees to the left to print, regardless of the Rotate 90 degrees left when orientation is [Landscape] setting for Custom Settings in the Maintenance tab. 6. Select the print quality For Quality, select the quality according to your purpose. 7. Click OK When you perform print, the information is printed on the envelope. Important • When you perform envelope printing, guide messages are displayed. To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting. 267 Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2. Set the necessary items From Profiles on the Basic Settings tab, select the printing profile to be used and if necessary, change each of the settings. You can also register necessary items on the Media/Quality and Page Setup tabs. 3. Click Add... The Add to Profiles dialog box opens. 268 4. Save the settings Enter a name for the print settings to register in the Name field. If necessary, click Options..., set the items, and then click OK. In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab. The name and icon are displayed in Profiles. Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Profiles. Registered print settings cannot be saved and preserved. If a profile is deleted, register the print settings again. Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted Select the printing profile you want to delete from the Profiles list on the Basic Settings tab. 2. Delete the printing profile Click Delete. When the confirmation message appears, click OK. The selected printing profile is deleted from the Profiles list. Note • Printing profiles that are registered in the initial settings cannot be deleted. 269 Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 270 Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality • Color/Intensity • Grayscale Printing • Preview before printing Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings. Check whether the printer is set up correctly by looking at the illustration before you start printing. Media Type Selects a type of printing paper. Select a media type that matches the paper that is loaded in the printer. This ensures that printing is carried out properly for the specified paper. Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. 271 Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer, the printer automatically determines the paper source and feeds paper. Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette. Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Important • Depending on the Media Type settings, the same print results may be produced even if the Quality is changed. High Gives priority to print quality over printing speed. Standard Prints with average speed and quality. Draft This setting is appropriate for test printing. Custom Select this to set the print quality level individually. Set... Select Custom in Quality to make it clickable. Open the Custom dialog box to set individual print quality levels. Color/Intensity Selects color adjustment method. Auto Cyan, Magenta, Yellow, Brightness, Contrast, and so on are adjusted automatically. Manual Select when you set the individual settings such as Cyan, Magenta, Yellow, Tone, Brightness, Contrast, etc. and Color Correction method. Set... Select Manual for Color/Intensity to enable this button. In the Manual Color Adjustment dialog box, you can adjust individual color settings such as Cyan, Magenta, Yellow, Tone, Brightness, and Contrast on the Color Adjustment tab, and select the Color Correction method on the Matching tab. Note • If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog box to set the profile. 272 Grayscale Printing This function converts the data to monochrome data when printing your document. Check this check box to print a color document in monochrome. Preview before printing Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Defaults Restores all the settings you have changed to their default values. Clicking this button restores all the settings on the current screen to their default values (factory settings). Custom dialog box Set the quality level, and select the desired print quality. Quality You can use the slider bar to adjust the print quality level. Important • Certain print quality levels cannot be selected depending on the settings of Media Type. Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Quality on the Media/Quality tab. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Tone, Brightness, and Contrast options. Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. Note • The graphic is in monochrome when the Grayscale Printing check box is checked. View Color Pattern Displays a pattern for checking color changes produced by color adjustment. If you want to display the preview image with a color pattern, check this check box. Cyan / Magenta / Yellow Adjusts the strengths of Cyan, Magenta, and Yellow. Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color weaker. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. This adjustment changes the relative amount of ink of each color used, which alters the total 273 color balance of the document. Use your application if you want to change the total color balance significantly. Use the printer driver only if you want to adjust the color balance slightly. Tone Sets the color adjustment for monochrome printing. Moving the slider to the right produces warm colors (Warm), and moving the slider to the left produces cool colors (Cool). You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Important • This function is not available for certain Media Type settings. Brightness Adjusts the brightness of your print. You cannot change the levels of pure white and black. However, the brightness of the colors between white and black can be changed. Moving the slider to the right brightens (dilutes) the colors, and moving the slider to the left darkens (intensifies) the colors. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast Adjusts the contrast between light and dark in the image to be printed. Moving the slider to the right increases the contrast, moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Matching Tab Allows you to select the method for adjusting colors to match the type of document to be printed. Color Correction Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM Adjusts the colors by using an ICC profile when printing. Important • If the application software is set so that ICM is disabled, ICM is unavailable for Color Correction and the printer may not be able to print the image data properly. None Disables color adjustment with the printer driver. Select this value when you are specifying an individually created printing ICC profile in an application software to print data. 274 Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 275 Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application. • Settings Preview • Page Size • Printer Paper Size • Copies • Print from Last Page • Collate • Orientation • Rotate 180 degrees • Borderless Printing • Page Layout • Zoom • 1-sided/2-sided/Booklet Printing • Binding Location • Specify Margin • Print Options • Stamp/Background Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. 276 The printer illustration shows how to load paper to match the printer driver settings. Check whether the printer is set up correctly by looking at the illustration before you start printing. Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Printer Paper Size Selects the size of paper actually loaded into the printer. The default setting is Same as Page Size to perform normal-sized printing. If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you select a paper size that is larger, the document size will be enlarged. Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999. Important • If the application used to create your document has a similar function, specify the number of copies with the application without specifying it here. Print from Last Page Check this check box when you want to print from the last page in order. If you do this, you do not need to sort the pages into their correct order after printing. Uncheck this check box to print your document in normal order, starting from the first page. Collate Check this check box to group together the pages of each copy when you want to print multiple copies. Uncheck this check box when you want to print with all pages of the same page number grouped together. Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled. Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application. Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction. This is the default setting. Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the Custom 277 Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box. To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Borderless Printing Chooses whether you are printing on a full page without any page margins or printing with page margins. In borderless printing, originals are enlarged to extend slightly off the paper. Thus, printing can be performed without any margins (border). Use Amount of Extension to adjust how much of the document extends off the paper during borderless printing. Amount of Extension Adjusts how much of the document extends off the paper during borderless printing. Moving the slider to the right increases the amount of extension and allows you to perform borderless printing with no problems. Moving the slider to the left reduces the amount of extension and expands the range of the document to print. Page Layout Selects the size of the document you want to print and the type of printing. 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper. To change the page order, click Preferences.... In the Page Layout Printing dialog box that appears, specify Page Order. Poster (1 x 2) to Poster (4 x 4) This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Preferences... Opens the Poster Printing dialog box. Click this button to set details on poster printing. Zoom Specifies an enlargement or reduction ratio for the document you want to print. 1-sided/2-sided/Booklet Printing 1-sided Printing Select when performing single-sided printing. 2-sided Printing Select when performing duplex printing. Automatic Selects whether duplex printing is to be performed automatically or manually. To perform duplex printing manually, uncheck this check box. 278 Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. Automatic Selects whether duplex printing is to be performed automatically or manually. To perform duplex printing manually, uncheck this check box. Preferences... Opens the Booklet Printing dialog box. Click this button to set details on booklet printing. Binding Location Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Binding Location, and select from the list to change it. To specify the width of the binding margin, set it from the Page Setup tab. Specify Margin... Opens the Specify Margin dialog box. You can specify the width of the margin. Print Options... Opens the Print Options dialog box. Changes detailed printer driver settings for print data that is sent from applications. Stamp/Background... Opens the Stamp/Background dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data. Depending on the environment, Stamp and Background may not be available. Defaults Restores all the settings you have changed to their default values. Clicking this button restores all the settings on the current screen to their default values (factory settings). Custom Paper Size dialog box This dialog box allows you to specify the size (width and height) of the custom paper. Units Select the unit for entering a user-defined paper size. Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units. Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper, the page order, and whether a page border line is to be printed around each document page. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. 279 Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents are printed on a single sheet without performing Page Layout Printing. Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Print "Cut/Paste" in margins Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as guidelines for pasting together the pages into a poster. Check this check box to print the words. Note • Depending on the environment of the printer driver you are using, this function may not be available. Print "Cut/Paste" lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a poster. Check this check box to print the cut lines. Print page range Specifies the printing range. Select All under normal circumstances. Select Pages to specify a specific page or range. Note • If some of the pages have not been printed well, specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the screen will be printed this time. Booklet Printing dialog box This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and printing a page border, can also be set in this dialog box. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. 280 Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin. The specified width becomes the stapling margin from the center of the sheet. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit on one page, the document is reduced when printed. Margin Specifies the width of the stapling margin. The width of the side specified by Binding Location becomes the stapling margin. Print Options dialog box Makes changes to print data that is sent to the printer. Depending on the environment, this function may not be available. Disable ICM required from the application software Disables the ICM function required from the application software. When an application software uses Windows ICM to print data, unexpected colors may be produced or the printing speed may decrease. If these problems occur, checking this check box may resolve the problems. Important • Uncheck this check box under normal circumstances. • This function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box. Disable the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software. When the information in the color profile set on the application software is output to the printer driver, the print result may contain unexpected colors. If this happens, checking this check box may resolve the problem. Important • Uncheck this check box under normal circumstances. 281 • Even when this check box is checked, only some of the information in the color profile is disabled, and the color profile can still be used for printing. Disable the paper source setting of the application software Disables the paper feed method that is set by the application. With some applications such as Microsoft Word, the data may be printed with a feed method that differs from the printer driver setting. In this case, check this function. Important • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview. Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box. To display the items as a group, clear the check box. Do not allow application software to compress print data Compression of the application software print data is prohibited. If the print result has missing image data or unintended colors, selecting this check box may improve the condition. Important • Uncheck this check box under normal circumstances. Print after creating print data by page The print data is created in page units, and printing starts after the processing of one page of print data is complete. If a printed document contains unintended results such as streaks, selecting this check box may improve the results. Important • Uncheck this check box under normal circumstances. Cancel the safety margin regulation for paper size Cancels the safety margin regulation when you set Media Type to Premium Fine Art Rough on the Media/Quality tab. When you check this item, the safety margin regulation is canceled, printing in a wider print area and borderless full-page printing become possible, and printing can be performed for all paper sizes. Important • When the safety margin regulation is canceled, the paper may become smudged or the print quality may drop depending on the paper size used and the environment. If that happens, we recommend that you print on a paper size that has large margins. Improve bleeding and thickened black text/lines (plain paper) If you add a checkmark, it may improve blurring in text and lines when printing on plain paper. Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data. 282 Depending on the application software being used, the image data may be cut off or may not be printed properly. In such cases, select On. If you will not be using this function, select Off. Important • When using this function, the print quality may drop depending on the print data. Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer. Select Recommended under normal circumstances. Important • A large amount of memory may be used for certain settings. Do not change the setting if your computer has a small amount of memory. Print With Specify the ink tank to be used from the installed ink tanks. Select from All Colors (Default), All Except PGBK (Black), Only PGBK (Black). Important • When the following settings are specified, Only PGBK (Black) does not function because the printer uses an ink tank other than PGBK (Black) to print documents. Other than Plain Paper, Envelope, Ink Jet Hagaki (A), Hagaki K (A), Hagaki (A), or Hagaki is selected for Media Type on the Media/Quality tab A checkmark is added to Borderless Printing on the Page Setup tab • Do not detach the ink tank that is not in use. Printing cannot be performed while either ink tank is detached. Print charts and diagrams in documents more vividly (plain paper) If you select Use Printer Settings, printing is performed according to the printer's settings. To see your printer settings, see "Printing preferences". Stamp/Background dialog box Depending on the environment, Stamp and Background may not be available. The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Stamp Stamp printing is a function that prints a stamp over a document. Check this check box and select a title from the list to print a stamp. Define Stamp... Opens the Stamp Settings dialog box. You can check the details of a selected stamp or save a new stamp. Place stamp over text Sets how the stamp is to be printed over the document. Check the Stamp check box to enable this. Check this check box to print a stamp over the printed document page. The printed data may be hidden behind the stamp. 283 Uncheck this check box to print the document data over the stamp. The printed data will not be hidden behind the stamp. However, the sections of the stamp that are overlapped by the document may be hidden. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages. Check the Stamp check box to enable this. Check this check box to print a stamp on the first page only. Background Background printing is a function that allows you to print an illustration or a similar object (bitmap) behind the document. Check this check box to print a background and select a title from the list. Select Background... Opens the Background Settings dialog box. You can register a bitmap as a background, and change layout method and intensity of the selected background. Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages. Check the Background check box to enable this. Check this check box to print a background on the first page only. Stamp Tab The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp. Preview Window Shows the status of the stamp configured in each tab. Stamp Type Specifies the stamp type. Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. • For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings. You can select the color of the stamp by clicking Select Color.... • For Bitmap, click Select File... and select the bitmap file (.bmp) to be used. If necessary, change the settings of the Size and Transparent white area. • For Date/Time/User Name, the creation date/time and user name of the printed object are displayed in Stamp Text. If necessary, change the settings of TrueType Font, Style, Size, and Outline. You can select the color of the stamp by clicking Select Color.... When Stamp Type is Text or Date/Time/User Name Stamp Text Specifies the stamp text string. Up to 64 characters can be entered. 284 For Date/Time/User Name, the creation date/time and user name of the printed object are displayed in Stamp Text. TrueType Font Selects the font for the stamp text string. Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border. Color/Select Color... Shows the current color for the stamp. To select a different color, click Select Color... to open the Color dialog box, and select or create a color you wish to use as a stamp. When Stamp Type is Bitmap File Specifies the name of the bitmap file to be used as the stamp. Select File... Opens the dialog box to open a file. Click this button to select a bitmap file to be used as a stamp. Size Adjusts the size of the bitmap file to be used as a stamp. Moving the slider to the right increases the size, moving the slider to the left decreases the size. Transparent white area Specifies whether to make white-filled areas of the bitmap transparent. Check this check box to make white-filled areas of the bitmap transparent. Note • Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192). Placement Tab The Placement tab allows you to set the position where the stamp is to be printed. Preview Window Shows the status of the stamp configured in each tab. Position Specifies the stamp position on the page. Selecting Custom from the list allows you to enter values for the X-Position and Y-Position coordinates directly. You can also change the stamp position by dragging the stamp in the preview window. 285 Rotation Specifies the angle of rotation for the stamp. The angle can be set by entering the number of degrees. Negative values rotate the stamp clockwise. Note • Rotation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab. Note • Click Defaults to set the stamp position to Center and the rotation to "0." Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Stamps Shows a list of saved stamp titles. Specify a title to display the corresponding stamp in Title. Save/Save overwrite Saves the stamp. Enter a title in Title, and then click this button. Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background. Preview Window Shows the status of the bitmap set on the Background tab. File Specifies the name of the bitmap file to be used as the background. Select File... Opens the dialog box to open a file. Click this button to select a bitmap file (.bmp) to be used as the background. 286 Layout Method Specifies how the background image is to be placed on the paper. When Custom is selected, you can set coordinates for X-Position and Y-Position. You can also change the background position by dragging the image in the preview window. Intensity Adjusts the intensity of the bitmap to be used as a background. Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity. To print the background at the original bitmap intensity, move the slider to the rightmost position. Note • Depending on the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle. Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background. Title Enter the title to save the background image you specified. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Backgrounds Shows a list of registered background titles. Specify a title to display the corresponding background in Title. Save/Save overwrite Saves the image data as a background. After inserting the Title, click this button. Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button. 287 Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3. Specify the print order Check the Print from Last Page check box when you want to print from the last page in order, and uncheck the check box when you want to print from the first page. Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together. Uncheck this check box when you want to print all pages with the same page number together. • Print from Last Page: /Collate: • Print from Last Page: /Collate: • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you perform print, the specified number of copies will be printed with the specified printing order. 288 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled. Note • By setting both Print from Last Page and Collate, you can perform printing so that papers are collated one by one starting from the last page. 289 Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing. You can also set borderless printing on the Basic Settings Tab. Note • You can also set Amount of extension on the operation panel of the printer, but the settings on the printer driver will be prioritized. Setting Borderless Printing 1. Open the printer driver setup window 2. Set borderless printing Add a checkmark to Borderless Printing on the Page Setup tab. Click OK when the confirmation message appears. When a message prompting you to change the media type appears, select a media type from the list and click OK. 3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount. It is recommended to set the slider at the second position from the right for most cases. 290 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 5. Click OK When you perform print, the data is printed without any margins on the paper. Important • When a page size that cannot be used for borderless printing is selected, the size is automatically changed to the valid page sizes for borderless printing. • Depending on the type of the media used during borderless printing, the print quality may deteriorate at the top and bottom of the sheet or stains may form. • When the ratio of the height to the width differs from the image data, a portion of the image may not be printed depending on the size of the media used. In this case, crop the image data with an application software according to the paper size. Note • When Plain Paper is selected for Media Type on the Media/Quality tab, borderless printing is not recommended. Therefore, the message for media selection appears. When you are using plain paper for test printing, select Plain Paper, and click OK. Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed and for this reason, the subjects around the perimeter of a photo may not be printed. When you are not satisfied with the result of borderless printing, reduce the amount of extension. The extension amount decreases as the Amount of Extension slider is moved to the left. Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this when printing the address side of a postcard, the postal code of the sender is printed in the correct position. • When Preview before printing is checked on the Media/Quality tab, you can confirm whether there will be no margin before printing. • To perform borderless full-page printing on Premium Fine Art Rough go to the Page Setup tab, display the Print Options dialog box, and change the Cancel the safety margin regulation for paper size setting. 291 Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select a page layout number from 1 on 1 to 16 on 1 from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list. 4. Set the number of pages to be printed on one sheet and the page order If necessary, click Preferences..., specify the following settings in the Page Layout Printing dialog box, and click OK. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents are printed on a single sheet without performing Page Layout Printing. 5. Complete the setup Click OK on the Page Setup tab. When you perform print, the specified number of pages will be arranged on each sheet of paper in the specified order. 292 Duplex Printing You can also set duplex printing in the Basic Settings tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 2. Set automatic duplex printing Select 2-sided Printing for 1-sided/2-sided/Booklet Printing on the Page Setup tab. Confirm that Automatic is checked. 3. Select the layout Select the layout you want to use from the Page Layout list. 4. Specify the side to be stapled The best Binding Location is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the Binding Location list. 5. Set the margin width If necessary, click Specify Margin... and set the margin width, and then click OK. 6. Complete the setup Click OK on the Page Setup tab. When you perform print, duplex printing will be started. Performing Duplex Printing Manually You can perform the duplex printing manually. 1. Open the printer driver setup window 2. Set duplex printing 293 Select 2-sided Printing from 1-sided/2-sided/Booklet Printing on the Page Setup tab. Uncheck the Automatic check box. 3. Select the layout Select the layout you want to use from the Page Layout list. 4. Specify the side to be stapled The best Binding Location is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the Binding Location list. 5. Set the margin width If necessary, click Specify Margin... and set the margin width, and then click OK. 6. Complete the setup Click OK on the Page Setup tab. When you perform print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then tap Start print on the printer operation panel to print the opposite side. Important • Automatic duplex printing can be performed only when one of the following paper sizes is selected from Page Size on the Page Setup tab. Letter 8.5"x11" 22x28cm, A5, A4, B5, Hagaki 100x148mm • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. • When you use the automatic duplex printing function to print a postcard, print the address side first and then print the message side. 294 Perform maintenance or settings (Maintenance tab) Maintenance Tab Description Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Position Manually 295 Maintenance Tab Description The Maintenance tab allows you to change the printer settings or check its status. Cleaning Performs print head Cleaning. The print head Cleaning function allows you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Deep Cleaning Performs Deep Cleaning. Perform Deep Cleaning when two Cleaning attempts do not resolve the print head problem. Note • Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print heads frequently will rapidly deplete your printer's ink supply. Perform Cleaning only when necessary. Ink Group When you click Cleaning or Deep Cleaning, the Ink Group window is displayed. Selects the ink group that you want to clean the print head for. Click Initial Check Items to display the items that you need to check before you perform Cleaning or Deep Cleaning. 296 Print Head Alignment Adjust the print head position. Nozzle Check Prints a Nozzle Check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a Nozzle Check pattern, and check whether the print head is working properly. If the print result for a specific color is faint, or if there are any unprinted sections, click Cleaning to clean the print head. To display a list of items that you should check before printing the Nozzle Check pattern, click Initial Check Items. Quiet Settings Opens the Quiet Settings dialog box. Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer. This mode comes in handy when the operating noise of the printer becomes a concern, such when printing at night. Perform this operation when you want to change the quiet mode setting. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer. Custom Settings Opens the Custom Settings dialog box. Perform this function to change the settings of this printer. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer. Open Remote UI Menu for performing printer maintenance and changing settings. View Printer Status Starts the Canon IJ Status Monitor. Perform this function when you want to check the printer status and how a print job is proceeding. About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. 297 Initial Check Items (Cleaning / Deep Cleaning) Before running Cleaning or Deep Cleaning, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank. • Check that you push in the ink tank completely until you hear a clicking sound. • If an orange tape is adhered to the ink tank, peel it off completely. Any remaining tape will hinder ink output. • Check that the ink tanks are installed in their correct positions. Initial Check Items (Nozzle Check) Before running Nozzle Check, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank. • Check that you push in the ink tank completely until you hear a clicking sound. • If an orange tape is adhered to the ink tank, peel it off completely. Any remaining tape will hinder ink output. • Check that the ink tanks are installed in their correct positions. Quiet Settings dialog box When you click Quiet Settings, the Quiet Settings dialog box is displayed. Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise. Always use quiet mode Select this option when you wish to reduce the operating noise of the printer. Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time. Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the same time, the quiet mode will not function. Important • You can set the quiet mode from the operation panel of the printer, the Maintenance tab, or ScanGear (scanner driver). No matter how you use to set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing and scanning from the computer. • Quiet Mode is not applied to operations (copy, direct print, etc.) performed directly from the printer even during times set for Use quiet mode during specified hours. 298 Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation. Detects compatible media in the multi-purpose tray Detects whether compatible media is loaded on the multi-purpose tray during printing using the multi-purpose tray, and displays a message if compatible media is not loaded. Uncheck this check box to print without detecting whether compatible media is loaded. Important • If you leave this check box unchecked, the printer may print to the multi-purpose tray even if compatible media is not loaded on the multi-purpose tray. Therefore, you should check this check box under normal circumstances. • If you load compatible media that has already been printed onto the multi-purpose tray, the printer may detect that no compatible media is loaded on the multi-purpose tray. In this case, uncheck this check box. Rotate 90 degrees left when orientation is [Landscape] On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation. To rotate the print data 90 degrees to the left during printing, check this check box. Important • Do not change this setting while the print job is displayed in the print wait list. Otherwise, characters may be omitted or the layout may become corrupt. Note • If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48" is selected for Page Size on the Page Setup tab, the printer rotates the paper 90 degrees to the left to print, regardless of the Rotate 90 degrees left when orientation is [Landscape] setting. Do not detect mismatched paper settings when printing from a computer When you print documents from your computer, the paper settings in the printer driver and the paper information registered on the printer do not match, this setting disables the message display and allows you to continue printing. To enable detection of paper setting mismatches, uncheck this check box. Align heads manually Usually, the Print Head Alignment function in the Maintenance tab is set to automatic head alignment, but you can change it to manual head alignment. If the printing results of automatic Print Head Alignment are not satisfactory, perform manual head alignment. Check this check box to change to manual head alignment. Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time. If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the ink drying wait time. 299 About dialog box When you click About, the About dialog box is displayed. This dialog box displays the version, copyright, and module list of the printer driver. You can select the language to be used and switch the language displayed in the setup window. Modules Lists the printer driver modules. Language Specifies the language you wish to use in the printer driver setup window. Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled. Allow Google Analytics to send information To stop sending information, uncheck this check box. The check box appears only if a user with administrator privileges is logged on. If information is not provided, the check box will not appear. Related Topics Cleaning the Print Heads Adjusting Print Head Position Automatically Printing a Nozzle Check Pattern Reducing the Printer Noise Changing the Printer Operation Mode 300 Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Cleaning 1. Open the Maintenance Tab 2. Click Cleaning When the Print Head Cleaning dialog box opens, select the ink group for which Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Cleaning. 3. Perform Cleaning Check that the printer is on and then click Start. Print Head Cleaning starts. 4. Complete Cleaning Click OK when the confirmation message is displayed. The Nozzle Check dialog box will open. 5. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only when necessary. Deep Cleaning Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do not resolve the print head problem. 1. Open the Maintenance Tab 301 2. Click Deep Cleaning When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning Check that the printer is on and then click Start. Click OK when the confirmation message appears. Print head Deep Cleaning starts. 4. Complete Deep Cleaning Click OK when the confirmation message is displayed. The Nozzle Check dialog box will open. 5. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. Important • Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Deep Cleaning only when necessary. Related Topic Printing a Nozzle Check Pattern 302 Adjusting Print Head Position Automatically Print Head Alignment corrects the installation positions of the print head and improves misalignment of colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment, but if the printing results are not satisfactory, such as if the borders are not aligned, perform manual head alignment. The procedure for performing automatic Print Head Alignment is as follows: Important • A pattern will be printed for head alignment. Do not open the scanning unit / cover while printing is in progress. Print Head Alignment 1. Open the Maintenance Tab 2. Click Print Head Alignment The Print Head Alignment dialog box opens. 3. Load paper in printer Load two sheets of A4 size or Letter size plain paper into the cassette. Note • The number of sheets to be used differs when you select the manual head alignment. 4. Perform head alignment Check that the printer is on and then click Start. Follow the instruction in the message. Note • Wait until printing ends before performing other operations. Printing takes about 3 minutes to complete. Note • In the Print Head Alignment dialog box, click Print Alignment Value to print the current settings so that you can check the settings. 303 Adjusting Print Head Position Manually Print Head Alignment corrects the installation positions of the print head and improves misalignment of colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment, but if the printing results are not satisfactory, such as if the borders are not aligned, perform manual head alignment. The procedure for performing manual Print Head Alignment is as follows: Important • Printing is required for adjusting the position of the print head. Do not open the scanning unit / cover while printing is in progress; otherwise, printing will stop. Print Head Alignment 1. Open the Maintenance Tab 2. Check that the printer power is on, and then click Custom Settings The Custom Settings dialog box opens. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer. 3. Switch head alignment to manual Check the Align heads manually check box. 4. Apply the settings Click OK and when the confirmation message appears, click OK. 5. Click Print Head Alignment The Print Head Alignment dialog box opens. 6. Load paper in printer Load three sheets of A4 size or Letter size plain paper into the cassette. 7. Perform head alignment Click Start. Follow the instruction in the message. 304 8. Check printed pattern In each entry field, enter the number of the pattern with the least prominent streaks from among the printed patterns. You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview. After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent vertical streaks. (A) Less prominent vertical streaks (B) More prominent vertical streaks • If the patterns are not uniform, select the pattern with the least prominent horizontal streaks. (A) Less prominent horizontal streaks (B) More prominent horizontal streaks 9. Check the displayed message and click OK The second pattern is printed. 10. Check printed patterns In each entry field, enter the number of the pattern with the least prominent streaks from among the printed patterns. You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview. 305 After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent vertical streaks. (A) Less prominent vertical streaks (B) More prominent vertical streaks 11. Check message content, and click OK The print head adjustment patterns on the third sheet are printed. 12. Check printed patterns In each entry field, enter the number of the pattern with the least prominent stripes from among the printed patterns. You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview. 306 After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent horizontal stripes. (A) Less prominent horizontal stripes (B) More prominent horizontal stripes 13. Complete head position adjustment Click OK. The adjustment of the head position is complete. Note • To print and check the current setting, open the Print Head Alignment dialog box, and click Print Alignment Value. 307 Printing a Nozzle Check Pattern The Nozzle Check function allows you to check whether the print head is working properly by printing a Nozzle Check pattern. Print the pattern if printing results are not satisfactory, or if a specific color fails to print. Nozzle Check 1. Open the Maintenance Tab 2. Click Nozzle Check The Nozzle Check dialog box opens. Click Initial Check Items to display the items that you need to check before printing the Nozzle Check pattern. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette. 4. Print a Nozzle Check pattern Check that the printer is on and then click Print Check Pattern. The Nozzle Check pattern will be printed. Click OK when the confirmation message appears. The Pattern Check dialog box opens. 5. Check the print result Check the print result. If the print result is normal, click Exit. If the print result is smudged or if there are any unprinted sections, click Cleaning to clean the print head. Related Topic Cleaning the Print Heads 308 Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver) 309 Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using. Installing the Printer Driver To install the printer driver, install the driver from the Setup CD-ROM or our website. Specifying the Printer Driver To specify the printer driver, open the Print dialog box of the application software you are using, and select "Canon XXX" (where "XXX" is your model name). Displaying the Manual from the Printer Driver To display the description of a setup tab from the printer driver's setup screen, click Help on that tab. Related Topic Opening Printer Driver's Setup Screen 310 Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1. Select print command from application software The Print command can generally be found in the File menu. 2. Select your printer model, and click Preferences (or Properties) The printer driver's setup screen appears. Note • Depending on the application software you are using, the command and menu names, and the number of steps may vary. For details, refer to the operating instructions of your application software. Displaying the Printer Driver's Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintenance operations such as print head cleaning, or set print settings to be shared by all application software. The following instructions are shown using screens displayed in Windows 11 as an example. 1. Select the Settings -> Bluetooth & devices -> Printers & scanners 2. Click your model name icon, and then select Printing preferences from the displayed menu The printer driver setup window appears. Note • If you're using Windows 10 or earlier, follow the steps below to display the printer driver settings screen. 1. Select the Control Panel -> Hardware and Sound -> Devices and Printers 2. Right-click your model name icon, and then select Printing preferences from the displayed menu Opening the printer driver setup window through Printer properties displays such tabs regarding the Windows functions as the Ports (or Advanced) tab. Those tabs do not appear when opening through Printing preferences or application software. For tabs regarding Windows functions, refer to the user's manual for the Windows. 311 Canon IJ Status Monitor The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar. Click the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears. Note • To open the Canon IJ Status Monitor when the printer is not printing, open the printer driver setup window and click View Printer Status on the Maintenance tab. • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low). In such cases, take the appropriate action as described. Related Topic Canon IJ Status Monitor Description 312 Checking Ink Status from Your Computer You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. 3. Display Estimated ink levels Ink status is displayed as an illustration. 313 Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver may not operate correctly. If this happens, open the printer driver setup window from the Print dialog box of the application software, and check the setting in the Paper Source field on the Media/Quality tab. • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled. In this case, use the copies setting in the Print dialog box of the application software. • If the selected Language in the About dialog box of the Maintenance tab does not match the operating system interface language, the printer driver setup window may not be displayed properly. • Do not change the Advanced tab items of the printer properties. If you change any of the items, you will not be able to use the following functions correctly. Also, if Print to file is selected in the Print dialog box of the application software and with applications that prohibit EMF spooling, the following functions will not operate. ◦ Preview before printing on the Media/Quality tab ◦ Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab ◦ Automatic when 2-sided Printing is selected from 1-sided/2-sided/Booklet Printing on the Page Setup tab ◦ Booklet Printing in 1-sided/2-sided/Booklet Printing on the Page Setup tab ◦ Print from Last Page, Collate, Specify Margin..., and Stamp/Background... on the Page Setup tab • Since the resolution in the preview display differs from the printing resolution, text and lines in the preview display may appear different from the actual print result. • With some applications, the printing is divided into multiple print jobs. To cancel printing, delete all divided print jobs. • If image data is not printed correctly, display the Print Options dialog box from the Page Setup tab and change the setting of Disable ICM required from the application software. This may solve the problem. • If you are using a model that has a card slot, the card slot of the printer may become inaccessible. In such cases, restart the printer or turn it off and reconnect the USB cable. Points to Note About Applications with Restrictions • There are following restrictions in Microsoft Word (Microsoft Corporation). ◦ When Microsoft Word has the same printing functions as the printer driver, use Word to specify them. ◦ When a setting from 2 on 1 to 16 on 1 or Zoom is used for Page Layout on the Page Setup tab of the printer driver, the document may not print normally in certain versions of Word. 314 ◦ When Page Size in Word is set to "XXX Enlarge/Reduce," the document may not print normally in certain versions of Word. If this happens, follow the procedure below. 1. Open Word's Print dialog box. 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set Booklet Printing in Page Layout or 1-sided/2-sided/Booklet Printing according to your requirements. 4. Click OK to close the window. 5. Without starting printing, close the Print dialog box. 6. Open Word's Print dialog box again. 7. Open the printer driver setup window and click OK. 8. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box. 315 Maintenance Tab Description The Maintenance tab allows you to change the printer settings or check its status. Cleaning Performs print head Cleaning. The print head Cleaning function allows you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Deep Cleaning Performs Deep Cleaning. Perform Deep Cleaning when two Cleaning attempts do not resolve the print head problem. Note • Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print heads frequently will rapidly deplete your printer's ink supply. Perform Cleaning only when necessary. Ink Group When you click Cleaning or Deep Cleaning, the Ink Group window is displayed. Selects the ink group that you want to clean the print head for. Click Initial Check Items to display the items that you need to check before you perform Cleaning or Deep Cleaning. 316 Print Head Alignment Adjust the print head position. Nozzle Check Prints a Nozzle Check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a Nozzle Check pattern, and check whether the print head is working properly. If the print result for a specific color is faint, or if there are any unprinted sections, click Cleaning to clean the print head. To display a list of items that you should check before printing the Nozzle Check pattern, click Initial Check Items. Quiet Settings Opens the Quiet Settings dialog box. Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer. This mode comes in handy when the operating noise of the printer becomes a concern, such when printing at night. Perform this operation when you want to change the quiet mode setting. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer. Custom Settings Opens the Custom Settings dialog box. Perform this function to change the settings of this printer. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer. Open Remote UI Menu for performing printer maintenance and changing settings. View Printer Status Starts the Canon IJ Status Monitor. Perform this function when you want to check the printer status and how a print job is proceeding. About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. 317 Initial Check Items (Cleaning / Deep Cleaning) Before running Cleaning or Deep Cleaning, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank. • Check that you push in the ink tank completely until you hear a clicking sound. • If an orange tape is adhered to the ink tank, peel it off completely. Any remaining tape will hinder ink output. • Check that the ink tanks are installed in their correct positions. Initial Check Items (Nozzle Check) Before running Nozzle Check, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank. • Check that you push in the ink tank completely until you hear a clicking sound. • If an orange tape is adhered to the ink tank, peel it off completely. Any remaining tape will hinder ink output. • Check that the ink tanks are installed in their correct positions. Quiet Settings dialog box When you click Quiet Settings, the Quiet Settings dialog box is displayed. Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise. Always use quiet mode Select this option when you wish to reduce the operating noise of the printer. Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time. Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the same time, the quiet mode will not function. Important • You can set the quiet mode from the operation panel of the printer, the Maintenance tab, or ScanGear (scanner driver). No matter how you use to set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing and scanning from the computer. • Quiet Mode is not applied to operations (copy, direct print, etc.) performed directly from the printer even during times set for Use quiet mode during specified hours. 318 Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation. Detects compatible media in the multi-purpose tray Detects whether compatible media is loaded on the multi-purpose tray during printing using the multi-purpose tray, and displays a message if compatible media is not loaded. Uncheck this check box to print without detecting whether compatible media is loaded. Important • If you leave this check box unchecked, the printer may print to the multi-purpose tray even if compatible media is not loaded on the multi-purpose tray. Therefore, you should check this check box under normal circumstances. • If you load compatible media that has already been printed onto the multi-purpose tray, the printer may detect that no compatible media is loaded on the multi-purpose tray. In this case, uncheck this check box. Rotate 90 degrees left when orientation is [Landscape] On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation. To rotate the print data 90 degrees to the left during printing, check this check box. Important • Do not change this setting while the print job is displayed in the print wait list. Otherwise, characters may be omitted or the layout may become corrupt. Note • If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48" is selected for Page Size on the Page Setup tab, the printer rotates the paper 90 degrees to the left to print, regardless of the Rotate 90 degrees left when orientation is [Landscape] setting. Do not detect mismatched paper settings when printing from a computer When you print documents from your computer, the paper settings in the printer driver and the paper information registered on the printer do not match, this setting disables the message display and allows you to continue printing. To enable detection of paper setting mismatches, uncheck this check box. Align heads manually Usually, the Print Head Alignment function in the Maintenance tab is set to automatic head alignment, but you can change it to manual head alignment. If the printing results of automatic Print Head Alignment are not satisfactory, perform manual head alignment. Check this check box to change to manual head alignment. Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time. If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the ink drying wait time. 319 About dialog box When you click About, the About dialog box is displayed. This dialog box displays the version, copyright, and module list of the printer driver. You can select the language to be used and switch the language displayed in the setup window. Modules Lists the printer driver modules. Language Specifies the language you wish to use in the printer driver setup window. Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled. Allow Google Analytics to send information To stop sending information, uncheck this check box. The check box appears only if a user with administrator privileges is logged on. If information is not provided, the check box will not appear. Related Topics Cleaning the Print Heads Adjusting Print Head Position Automatically Printing a Nozzle Check Pattern Reducing the Printer Noise Changing the Printer Operation Mode 320 Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen display of printer status The status monitor displays the printer status in real-time. You can check the progress of each document to be printed (print job). Display of error content and correction procedure The status monitor displays information on any errors that occur on the printer. You can then immediately check what sort of action to perform. Ink status display Displays the ink status. Ink tank types and ink levels can be confirmed. Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images, icons, and messages to display the printer status and the ink status. During printing, you can check information about the document being printed and the print progress. If an error occurs, the status monitor displays the error content and instructions on how to correct the error. Follow the message instructions. Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer. : There is a warning. : There has been an operator error. 321 : There is a notice about something other than a warning or an error. : There has been an error which requires a service. Document Name Name of the document being printed. Owner Owner's name of the document being printed. Printing Page Page number of current page and the total page count. Display Print Queue The print queue, which controls the current document and documents waiting to be printed. Cancel Printing Cancels printing. Estimated ink levels Displays ink tank types and estimated ink levels as images. Also, if the remaining ink is low or empty, an icon or a message will appear (Ink level warning / Ink empty error). Move the cursor onto the image to check detailed information such as the remaining ink levels and the names of ink tanks that the printer can use. Ink Model Number You can look up the correct ink tank for your printer. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed. Always Display on Top Displays the Canon IJ Status Monitor in front of other windows. Display Guide Message Displays guide messages for complicated paper setting operations. Envelope Printing Displays a guide message when envelope printing starts. To hide this guide message, select the Do not show this message again check box. To display the guide message again, open the Option menu, select Display Guide Message, click Envelope Printing, and enable this setting. Display Warning Automatically When a Low Ink Warning Occurs Starts the Canon IJ Status Monitor window as a pop-up, and displays it in front of the other windows when a low ink warning occurs. Display Firmware Update Notifications Displays firmware update notifications. If there's a firmware update available, a dialog box is displayed when you start printing. 322 If you add a check mark to Do not show this message again in this dialog box, you can prevent it from displaying again. Start when Windows is Started Automatically starts the Canon IJ Status Monitor when Windows is started. Remote UI menu You are able to open the printer's Remote User Interface. You are able to check the printer status and run maintenance functions on the printer when connected to and using it through a network. Note • When the printer is being used via USB connection Remote UI will not display. Printer Information Allows you check detailed information, such as the printer status, the print progress, and remaining ink levels. Maintenance Allows you to run printer maintenance and change printer settings. Download Security Certificate Displays the For secure communication window. This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information. Related Topic Canon IJ Status Monitor 323 Updating the Driver Drivers include a printer driver and MP Drivers. The MP Drivers include a printer driver, ScanGear (scanner driver), and fax driver. By updating the Driver to the latest version of the Driver, unresolved problems may be solved. Important • Check the following if you want to install or delete drivers. Log on as a user who has the administrator account. Terminate all running applications. • Installing the Driver • Deleting the Unnecessary Driver Installing the Driver 1. Turn on the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. 3. Install the driver Take the appropriate action as described on the screen. 4. Complete the installation Click Exit. Depending on the environment you are using, a message prompting you to restart the computer may be displayed. To complete the installation properly, restart the computer. Important • You can download the driver for free, but any Internet access charges incurred are your responsibility. Deleting the Unnecessary Driver The printer driver which you no longer use can be deleted. 1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "Canon XXX Printer Driver/MP Drivers" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears. 324 2. Perform the uninstaller Click Start. When the confirmation message appears, click Yes. When all the files have been deleted, click Complete. The deletion of the Driver is complete. 325 Printing from Application Software (macOS AirPrint) Printing Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers 326 Printing This printer is compatible with the macOS standard printing system (AirPrint). You can start printing right away after connecting this printer to your Mac without installing any special software. Checking Your Environment First, check your environment. • AirPrint Operation Environment Mac running the latest version of OS • Requirement The Mac and the printer must be connected by one of the following methods: ◦ Connected to the same network over a LAN ◦ Connected directly without wireless router (Direct Connection) ◦ Connected by USB Print from a Mac 1. Check that printer is turned on Note • If Auto power on is enabled, printer automatically turns itself on when receiving a print job. 2. Load paper in printer 3. Select paper size and paper type from printer Register the set paper size and paper type on the printer operation panel. For instructions, see "Paper Settings." 4. Start printing from your application software The Print dialog opens. 5. Select printer Select your model from the Printer list in the Print dialog. 327 6. Check print settings Set items such as Paper Size to the appropriate size, as well as Feed From and Media Type from Media & Quality. Set Double-sided to Off if you are not printing on both sides of the paper. 328 Important • An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer. Select the correct items on the print dialog and the printer that correspond to the paper being printed. • If you selected Auto Select in Feed From, the feed position will be different. Only A4, A5, and JIS B5 plain paper can be fed from the cassette (main tray). • If printing paper such as photo paper and postcards that cannot be printed on both sides, set Double-sided to Off. Note • Use the Print dialog to set general print settings such as the layout and the print sequence. For information about print settings, refer to macOS help. 7. Click Print The printer prints according to the specified settings. Note • It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network. • You cannot print if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems. • The display of the settings screen may differ depending on the application software you are using. • If you print with Media Type set to Premium Fine Art Rough or Other Fine Art Paper, the paper may get rubbed, reducing the print quality at the top and bottom edges. When creating print data with the application software, we recommend that you create 35 mm margins on the top and bottom edges. Printing of Envelopes For printing on the envelope from Mac, refer to the following. Print result image Orientation of print data Orientation of loading envelope The print data is rotated by 180 degrees against the print result image. 329 Load the envelope in vertically with the address side facing up so that the folded flap of the envelope will be faced down on the right side. 330 Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing. The procedure for performing borderless printing is as follows: Setting Borderless Printing 1. Set the Amount of extension on the printer operation panel For information on how to set the amount of extension, see "Print settings." Important • When the Extended amount: Large is set, the back side of the paper may become smudged. 2. Select sheet size for borderless printing Select XXX Borderless for Paper Size from the print dialog. 3. Click Print When you perform print, the data is printed without any margins on the paper. Important • Borderless printing only supports specific paper sizes. Make sure to select a paper size with the wording "Borderless" from the Paper Size. • Print quality may deteriorate or the sheet may be stained at the top and bottom depending on the type of paper used. • When the ratio of the height to the width differs from the image data, a portion of the image may not be printed depending on the size of the media used. In this case, crop the image data with an application software according to the paper size. • When scaled printing or page layout printing is enabled, you cannot perform borderless printing. Note • The use of borderless printing is not recommended if Plain Paper is selected for Media Type in Media & Quality. 331 Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed and for this reason, the subjects around the perimeter of a photo may not be printed. If you are not satisfied with the borderless printing results, reduce the amount of extension in printer operation panel. Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount: Minimum is set, image data will be printed in the full size. If you set this when printing the address side of a postcard, the postal code of the sender is printed in the correct position. 332 Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you print on the address side, register Hagaki. 3. Select Paper Size and Media Type from the print dialog Select Postcard or Postcard Borderless for Paper Size from the print dialog. When you print on the address side, select Postcard. Select the Hagaki you want to use for Media Type in Media & Quality from the print dialog. Important • This printer cannot print on postcards that have photos or stickers attached. 4. Set Double-sided to Off Important • Two-sided printing is not possible for postcards, so set Double-sided to Off. If you print with Double-sided set to On, the printing result may not be as you intended. • You will get cleaner printing if you print the message side first and then print the address side. 5. Click Print The printer prints according to the specified settings. 333 Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Settings -> Printers & Scanners, click Add Printer, Scanner or Fax..., and then perform the procedure described below. If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically added. The below procedure is not necessary in this case. 1. Check whether Default is selected in the displayed dialog Note • It may take a little time for your printer to appear. 2. Select the printer Select the printer listed as Bonjour Multifunction. Note • Check the following if printer does not appear. Printer is on Firewall function of the security software is off Printer is either connected to the wireless router or directly connected to the PC (Direct Connection) 3. Select your printer or Secure AirPrint from Use 4. Click Add The printer is added to your Mac. 334 How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print... from the File menu of the application software The Print dialog opens. 335 Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the printer icon displayed on the Dock. • If the print data has not been sent to the printer Open System Settings, and select Printers & Scanners. To display the printing status screen, select your printer model from the printer list, and then click Printer Queue.... 2. Check the printing status You can check the name of the file being printed or ready for being printed. Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents. Important • If an error occurs, an error message will appear on the printing progress confirmation screen. • The content of the error message may differ depending on the OS version. • The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on the printer operation panel. 336 Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Settings, and select Printers & Scanners 2. Select your model, and then click Printer Queue... The print status check screen appears. 3. Select the unnecessary print job and click (Delete) The selected print jobs will be deleted. 337 Removing Printer That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For information about an administrative user, see Users & Groups from System Settings. 1. Open System Settings, and select Printers & Scanners 2. Delete printer from list of printers Select the printer you wish to remove from the list of printers and click Remove Printer.... Click Delete Printer when the confirmation message appears. 338 Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 339 Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) 340 Printing Photo Data Printing Photographs Saved on Memory Card Basic Setting Items for Photo Printing Using Operation Panel 341 Printing Photographs Saved on Memory Card You can print the photograph saved on the memory card easily. This section describes the procedure to print the photograph in Select photo print. 1. Check that printer is turned on. 2. Load photo paper. 3. Select Print on the HOME screen. Using Touch Screen 4. Select Print from memory card. The memory card print menus are displayed. 5. Select Select photo print. 6. Insert memory card into card slot. The photo selection screen is displayed. Note • When you insert the memory card before you displays the memory card print menus, the photo selection screen is displayed. • If no printable photo data is saved on the memory card, Saved data is not of a supported type. is displayed on the touch screen. • If more than 2,000 photo data are saved on the memory card, the photo data is split by group per 2,000 photos in reverse chronological order (date last modified) automatically. Check the message displayed on the touch screen and select OK. 7. Specify settings as necessary. • To select the photo to print: Flick horizontally to select the photo. You can also select the photo by tapping or 342 . You can print a copy of the displayed photo by tapping Color. • To change the display method, the number of copies, or the print settings: Tap near the bottom of the displayed photo to display menus. A: Total number of copies is displayed When tapping, you can check and change the number of copies for each photo. B: Specify the number of copies Tap or to specify the number of copies. Touch and hold to specify the number of copies by 10 copies. You can also flick the number to specify. 343 Note • You can specify the number of copies for each photo. Display the photo you want to print and specify the number of copies when the desired photo is displayed. C: Select to switch the photo group. For details: Using Useful Display Functions D: Select to display the Settings screen. You can change the settings of page size, media type, and print quality and so on. For more on the setting items: Setting Items for Photo Printing Using Operation Panel E: Select to display two photos side-by-side. For more on the display method: Using Useful Display Functions 344 F: Select to zoom in on the photo. For details: Using Useful Display Functions G: Select display photo with specifying the date (last modified date of data). For details: Using Useful Display Functions H: Select to display the multiple photos at once. For more on the display method: Using Useful Display Functions 8. Tap Color. The printer starts printing. Note • While processing the print job, you can add the print job (Reserve photo print). 345 Adding Print Job Adding Print Job You can add the print job (Reserve photo print) while printing photos. Follow the procedure below to add the print job. 1. Flick photo while printing to select next photo. Note • While you select the photo, the printer prints the reserved photos. • The reserved photo icon appears on the photo included in the print job. 2. Specify number of copies and print settings for each photo. Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job. 3. Tap Color. The reserved photo is printed next to the photo that has already been started printing. If you want to print more photos, operate from step 1 again. Note • While processing the print job, you cannot display the HOME screen, change the print menu, or print from the computer or other devices. • While processing the print job, the photo in other group is not selected. • If you tap Stop while processing the print job, the screen to select a method to cancel reservation is displayed. If you select Cancel all reservations, you can cancel printing all photos. If you select Cancel the last reservation, you can cancel the last printing job. • If there are many print jobs, Cannot reserve more print jobs. Please wait a while and redo the operation. may be displayed on the touch screen. In this case, wait a while and add the print job. 346 Setting Items for Photo Printing Using Operation Panel You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the memory card. Print Settings Screen How to display the print settings screen varies with the print menu. • In Select photo print or Slide show: The following screen is displayed by selecting Settings. • In Trimming print: The following screen is displayed before printing. Setting Items Flick vertically to display setting items and select the setting item to display the settings. Select to specify the setting. Note • Depending on the print menu, some setting items cannot be selected. This section describes the setting items in Select photo print. The setting item which cannot be selected is displayed grayed out or not displayed. • Some settings cannot be specified in combination with the other setting items or the print menus. If the setting which cannot be specified in combination is selected, 347 and Error details are displayed on the touch screen. In this case, select message and change the setting. on the upper left on the touch screen to check the • The settings of the page size, media type, etc. are retained even if another print menu is selected or the printer is turned off. You can specify the following setting items. • Paper src Select a paper source. Note • When Auto is selected, paper is fed from the paper source where the paper that matches the paper settings (page size and media type) is loaded. • Page size Select the page size. • Type (Media type) Select the media type. • Print qlty (Print quality) Select print quality according to the photo. • Border (Bordered/Borderless print) Select bordered or borderless print. • Photo fix When Auto photo fix is selected, the scene or person's face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print. Note • As a default, photos on the memory card are printed with auto correction applied. • If No correction is selected, photos are printed without correction. • Red-EyeCorrection Corrects red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected. • Print date Activates/deactivates to print the date (shooting date) on a photo. Note • The shooting date is printed according to the settings of Date display format in Other printer settings under Printer settings. 348 Other printer settings 349 Printing Hagaki and Envelopes For Windows Printing on Postcards Setting Up Envelope Printing For macOS Printing on Postcards 350 Printing on Postcards 1. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important • Return postcards can be used only when you print them from the computer. • When printing a return postcard, always set the paper size to Hagaki 2 200x148mm from your application software or the printer driver. • Do not fold the return postcard. If a crease is formed, the printer will not be able to feed the postcard properly, and this condition will cause line shifts or a paper jam. • With return postcards, automatic duplex printing and borderless printing cannot be used. 5. Select the media type Select the Hagaki you want to use from Hagaki in Media Type. Important • This printer cannot print on postcards that have photos or stickers attached. • When you use the automatic duplex printing function to print a postcard, print the address side first and then print the message side. • When printing on each side of a postcard separately, you will get cleaner printing if you print the message side first and then print the address side. • The paper settings on the printer driver are different, depending on whether you are printing on the address side or the message side. For details about the paper information to be registered to the printer driver and on the printer, see the following: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) • When you use the automatic duplex printing function, register the paper information for the side to be printed first. 6. Set the print orientation To print the address horizontally, set Orientation to Landscape. 7. Select the print quality For Quality, select the quality according to your purpose. 351 8. Click OK When you perform printing, the data will be printed onto the postcard. 352 Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you print on the address side, register Hagaki. 3. Select Paper Size and Media Type from the print dialog Select Postcard or Postcard Borderless for Paper Size from the print dialog. When you print on the address side, select Postcard. Select the Hagaki you want to use for Media Type in Media & Quality from the print dialog. Important • This printer cannot print on postcards that have photos or stickers attached. 4. Set Double-sided to Off Important • Two-sided printing is not possible for postcards, so set Double-sided to Off. If you print with Double-sided set to On, the printing result may not be as you intended. • You will get cleaner printing if you print the message side first and then print the address side. 5. Click Print The printer prints according to the specified settings. 353 Setting Up Envelope Printing 1. Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Profiles on the Basic Settings tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed, select the envelope size you want to use, and then click OK. 5. Set the orientation To print the addressee horizontally, select Landscape for Orientation. Note • If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48" is selected for Printer Paper Size, the printer rotates the paper 90 degrees to the left to print, regardless of the Rotate 90 degrees left when orientation is [Landscape] setting for Custom Settings in the Maintenance tab. 6. Select the print quality For Quality, select the quality according to your purpose. 7. Click OK When you perform print, the information is printed on the envelope. Important • When you perform envelope printing, guide messages are displayed. To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting. 354 Other Various Printing Features Disc Label Printing Printing Pattern Paper or Templates 355 Disc Label Printing Copying Label Side of Disc Basic Printing Photo from Memory Card onto Disc Label 356 Copying Label Side of Disc You can copy the label of an existing BD/DVD/CD and print it on a printable disc. Important • You cannot print on 3.15 in. (8 cm) printable discs. • Do not mount the multi-purpose tray until the message prompting you to load the printable disc appears. Doing so can damage the printer. 1. Check that printer is turned on. 2. Select Copy on the HOME screen. Using Touch Screen 3. Select Disc label copy. 4. Check message and select OK. The print area setting screen is displayed. 5. Specify print area and select OK. A: Specify the outer circle. B: Specify the inner circle. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter. • For information on printable discs, contact their manufacturers. 6. Specify the amount of ink. If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink. 357 7. Follow on-screen instructions to load copy source BD/DVD/CD on platen and select OK. The print setting confirmation screen is displayed. Important • Be sure to load the copy source BD/DVD/CD with its label side down on the center of the platen. If you load it near the edge of the platen, part of the image may be cut off. 8. After checking message, tap Black or Color. 9. Open operation panel until horizontal. 10. Follow on-screen instructions to set printable disc. Note • You can see the procedure to set the printable disc by selecting How to set. 11. Select OK. The printer starts copying. Note • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried. • If printing is misaligned, adjust the printing position using Adjust disc print area in Print settings under Printer settings. 358 Print settings 359 Printing Photo from Memory Card onto Disc Label You can print a photograph saved on a memory card onto the disc label of the printable disc. Important • You cannot print on 3.15 in. (8 cm) printable discs. • Do not mount the multi-purpose tray until the message prompting you to load the printable disc appears. Doing so can damage the printer. 1. Check that printer is turned on. 2. Select Print on the HOME screen. Using Touch Screen 3. Select Print from memory card. The memory card print menus are displayed. 4. Select Print photos on disc label. 5. Insert memory card into card slot. Note • When you insert the memory card before you displays the memory card print menus, the photo selection screen in Select photo print is displayed. • If no printable photo data is saved on the memory card, Saved data is not of a supported type. is displayed on the touch screen. • If more than 2,000 photo data are saved on the memory card, the photo data is split by group per 2,000 photos in reverse chronological order (date last modified) automatically. Check the message displayed on the touch screen and select OK. 6. Check message and select OK. The print area setting screen is displayed. 7. Specify print area and select OK. 360 A: Specify the outer circle. B: Specify the inner circle. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter. • For information on printable discs, contact their manufacturers. 8. Specify the amount of ink. If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink. 9. Select a photo you want to print. Note • Other Options Using Useful Display Functions 10. Specify print area with trimming and select OK. C: Drag to position the trimming frame. D: Drag to set the trimming frame size. 11. Check message and tap Color. 361 12. Open operation panel until horizontal. 13. Follow on-screen instructions to set printable disc. Note • You can see the procedure to set the printable disc by selecting How to set. 14. Select OK. The printer starts printing. Note • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried. • If printing is misaligned, adjust the printing position using Adjust disc print area in Print settings under Printer settings. Print settings 362 Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when the paper size or the media type of the loaded paper differs from the paper settings. After loading paper • When the rear tray's feed slot cover is closed The screen to register the rear tray paper information is displayed. If the page size on the touch screen matches the size of the paper loaded in the rear tray, select Yes. If not, select Change to change the setting in accordance with the size of the loaded paper. Note • See Detect paper width when you want to hide the screen for confirming the setting of paper. 363 • When you insert the cassette Paper size is detected and set automatically in the printer. Note • For more on the proper combination of paper settings you can specify by the printer driver (Windows) or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) When the paper settings for printing/copying are different from the paper information registered to the printer Ex: • Paper settings for printing/copying: A5 • Paper information registered to the printer: A4 When you start printing/copying, a message is displayed. 364 Check the message and select Next, and then choose one of the following. Print with the loaded paper. Select if you want to print/copy on the paper loaded without changing the paper settings. For example, when the paper setting for printing/copying is A5 and the paper information registered to the printer is A4, the printer starts printing/copying on the paper loaded in the rear tray or in the cassette without changing the paper size setting for printing/copying. Replace the paper and print Select if you want to print after replacing the paper of the rear tray or the cassette. For example, when the paper size setting for printing/copying is A5 and the paper information registered to the printer is A4, you load A5 sized paper in the rear tray or in the cassette before you start printing/copying. The paper information registration screen is displayed after replacing the paper. Register the paper information according to the paper that you loaded. Cancel print Cancels printing. Select when you change the paper settings specified for printing/copying. Change the paper settings and try printing/copying again. 365 Copying Making Copies Reducing/Enlarging Copies Two-Sided Copying Special Copy Menu 366 Making Copies This section describes the basic procedure to perform standard copying. 1. Check that printer is turned on. 2. Load paper. 3. Select Copy on the HOME screen. Using Touch Screen 4. Select Standard copy. The Copy standby screen is displayed. 5. Load original on platen. 6. Specify settings as necessary. A: Specify the page size and the media type. B: Specify the number of copies. 367 C: The copy layout is displayed. Switch the layout from (one-sided), (2-on-1), (two-sided). D: Display the print setting items. For more on the setting items: Setting Items for Copying 7. Tap Black or Color. The printer starts copying. Remove the original on the platen after copying is complete. Important • Do not open the document cover or remove the original from the platen until scanning is completed. Adding Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The message is displayed when you can add the copying job. Load the original on the platen and tap the same button (Color or Black) as the one which you previously tapped. Note • When Print qlty (print quality) is set High, you cannot add the copying job. 368 • If you tap Stop while reserve copying is in progress, the screen to select the method to cancel copying is displayed. If you select Cancel all reservations, you can cancel copying all scanned data. If you select Cancel the last reservation, you can cancel the last copying job. • If you set a document of too many pages to add the copying job, Cannot add more copy jobs. Please wait a while and try again. may appear on the touch screen. Select OK and wait a while, and then try copying again. • If Failed to reserve the copy job. Start over from the beginning. appears on the touch screen when scanning, select OK and tap Stop to cancel copying. After that, copy the documents that have not been finished copying. 369 Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print settings screen or the setting item for Photo copy, see Copying Photos. The print settings screen is displayed by selecting Settings in the Copy standby screen. Preview When Preview is displayed on the print settings screen, selecting Preview allows you to preview an image of the printout on the preview screen. For details, see below. Displaying Preview Screen Setting Items Flick to display setting items and select the setting item to display the settings. Select to specify the setting. Following setting items can be changed. • Intensity Specify the intensity. 370 A: Select to activate/deactivate automatic intensity adjustment. When ON is selected, the intensity is adjusted automatically according to the originals loaded on the platen. B: Drag to specify the intensity. • Magnif. Specify the reduction/enlargement method. Reducing/Enlarging Copies • Paper src Select a paper source. Note • When Auto is selected, paper is fed from the paper source where the paper that matches the paper settings (page size and media type) is loaded. • Page size Select the page size. • Type Select the media type. • Print qlty Specify the print quality. Important • Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white. • Layout Select the layout. Copying Two Pages onto Single Page Copying Four Pages onto Single Page • 2-sidedPrintSetting Select whether to perform two-sided copying. 371 Two-Sided Copying 372 Scanning Scanning and Saving to a Computer Attaching Scanned Images to E-MAIL to Send 373 Scanning and Saving to a Computer Scanning in Windows Scanning in macOS Scanning with Chromebook Using Operation Panel to Scan 374 Scanning in Windows Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear) Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen Important • Available functions and settings vary depending on your scanner or printer. 375 Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Important • Available functions and settings vary depending on your scanner or printer. 376 Scan Utility Features Use Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • Available functions, the displayed items, and available settings vary depending on your model. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or magazine for better readability, and Photo is best suited for scanning photos. Note • For details on the Scan Utility main screen, see Scan Utility Main Screen. Save Scanned Images Automatically Scanned images are automatically saved to a preset folder. The folder can be changed as needed. Note • The default save folders are as follows. Windows 11/Windows 10/Windows 8.1: Documents folder Windows 7: My Documents folder • To change folder, see Settings Dialog Box. Application Integration Scanned images can be sent to other applications. For example, display scanned images in your favorite graphics application, attach them to e-mails, or extract text from images. 377 Note • To set the applications to integrate with, see Settings Dialog Box. 378 Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver), and then scan again. Photos with a whitish background Items printed on white paper, hand-written text, business cards, and other unclear items Thin items Thick items • When scanning two or more documents from the ADF, place documents of the same size. 1. Make sure scanner or printer is turned on. 2. Place items on platen or ADF. Positioning Originals (Scanning from Computer) 3. Start Scan Utility. 4. Click Auto in the Scan Utility main screen. Scanning starts. Note • To cancel the scan, click Cancel. • Use the Settings (Scanning from a Computer) dialog box displayed by clicking where to save the scanned images and to make advanced scan settings. • To scan a specific item type, see the following pages. Settings... to set Scanning Documents and Photos Scanning with Favorite Settings Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) 379 Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start Scan Utility. 3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each item in the Settings (Scanning from a Computer) dialog box. Note • Once settings are made in the Settings dialog box, the same settings can be used for scanning from the next time. • In the Settings dialog box, specify image processing settings such as slant correction and outline emphasis, set the destination of the scanned images, and more, as needed. When setting is completed, click OK. 4. Click Document or Photo in the Scan Utility main screen. Scanning starts. Note • To cancel the scan, click Cancel. 380 Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add, delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time. • Only PDF files created or edited in Scan Utility or IJ PDF Editor are supported. PDF files created or edited in other applications are not supported. Note • You can also create PDF files from images saved on a computer. • Selectable file formats are PDF, JPEG, TIFF, and PNG. • Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used. • When you select a password-protected PDF file, you must enter the password. Editing Password-Protected PDF Files 1. Place items on platen or ADF. 2. Start Scan Utility. 3. Click PDF Editor in the Scan Utility main screen. IJ PDF Editor starts. 4. To specify the paper size, resolution, and other settings, click Settings... from the File menu, and then set each item in the Settings (Scanning from a Computer) dialog box. Note • Once settings are made in the Settings dialog box, the same settings can be used for scanning from the next time. • In the Settings dialog box, specify image processing settings such as slant correction and outline emphasis. When setting is completed, click OK. 5. Click (Scan) on Toolbar. Scanning starts. Note • To open a file saved on the computer, click Open... from the File menu, and then select the file you want to edit. • You can switch the view with the Toolbar buttons. For details, see PDF Edit Screen. 381 6. Add pages as needed. When scanning and adding more items: Place items, and then click (Scan) on the Toolbar. When adding existing images or PDF files: (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF Click file(s) you want to add, and then click Open. Note • You can also add images or PDF files from Add Page from Saved Data... in the File menu. 7. Edit pages as needed. When changing page order: (Page Up) or (Page Down) on the Toolbar to Click the page you want to move, and then click change the page order. You can also change the page order by dragging and dropping a page to the target location. When deleting pages: Click the page you want to delete, and then click (Delete Page) on the Toolbar. Note • These buttons appear when two or more pages have been created. 8. Select Save As... in File menu. The Save dialog box appears. 9. Specify save settings. Important • The following items cannot be set for images whose resolution is outside the range of 75 dpi to 600 dpi or whose number of pixels in the vertical or horizontal direction is between 10201 pixels and 10500 pixels. PDF Compression Create a PDF file that supports keyword search Correct slanted text originals Detect the orientation of text original and rotate image File Name Enter a file name for the PDF file to be saved. When two or more pages have been created and you are saving each page separately, a sequential number is appended to the file names. 382 Save in Set the folder in which to save PDF files. To change the folder, click Browse..., and then specify the destination folder. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save created or edited PDF files in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date). If this checkbox is not selected, files are saved directly in the folder specified in Save in. File Type Select the file format for saving PDF files. PDF Save each page as a separate PDF file. PDF (Multiple Pages) Save multiple pages in one PDF file. Note • PDF (Multiple Pages) appears when two or more pages have been created. PDF Compression Select the compression type for saving. Standard It is recommended that you normally select this setting. High Compresses the file size when saving. This will reduce the load on your network and server. Important • If you save PDF files with high compression repeatedly, images may degrade. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Correct slanted text originals Select this checkbox to detect the document orientation based on the text in images and correct the angle (within the range of -0.1 to -10 degrees or +0.1 to +10 degrees) for creating PDF files. Important • The following types of image may not be corrected properly since the text cannot be detected correctly. Images in which the text lines are inclined more than 10 degrees or the angles vary by line Images containing both vertical and horizontal text Images with extremely large or small fonts Images with small amount of text Images containing figures/images Hand-written images 383 Detect the orientation of text original and rotate image Select this checkbox to detect the page orientation based on the text in images and automatically rotate the images to the correct orientation for creating PDF files. Important • This function is available only for images (text documents) containing languages that can be selected from Document Language in the Settings (General Settings) dialog box of Scan Utility. This function is not available depending on the language in the image. • The page orientation of the following types of image may not be detected since the text cannot be detected correctly. Images with small amount of text Images containing text whose font size is outside the range of 8 points to 48 points Images containing special fonts, effects, italics, or hand-written text Images with patterned backgrounds Set up password security Select this checkbox to display the Password Security Settings dialog box for setting a password for opening the created PDF file or a password for printing/editing it. Important • When a password-protected PDF file is edited, the passwords will be deleted. Reset the passwords. Setting Passwords for PDF Files 10. Click Save. The PDF file is saved. Note • When a password-protected PDF file is edited, the passwords will be deleted. Reset the passwords in the Save dialog box. Setting Passwords for PDF Files • To overwrite a saved file, click (Save) on the Toolbar. 384 Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer. 385 What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from Scan Utility or applications that are compatible with the standard TWAIN interface. (ScanGear is a TWAIN-compatible driver.) Features Specify the document type, output size, and other settings when scanning documents and preview scan results. Make various correction settings or finely adjust the brightness, contrast, and other parameters to scan in a specific color tone. Screens There are two modes: Basic Mode and Advanced Mode. Switch modes with the tabs on the upper right of the screen. Note • ScanGear starts in the last used mode. • Settings are not retained when you switch modes. Basic Mode Use the Basic Mode tab to scan easily by following three simple on-screen steps ( ). 386 , , and Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings. 387 Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment. Starting from Scan Utility 1. Start Scan Utility. For how to start it, see Starting Scan Utility. 2. In Scan Utility main screen, click ScanGear. The ScanGear screen appears. Starting from Application The procedure varies depending on the application. For details, see the application's manual. 1. Start application. 2. On application's menu, select machine. Note • A machine connected over a network, will have "Network" displayed after the product name. 3. Scan document. The ScanGear screen appears. 388 Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important • The following types of documents may not be scanned correctly. In that case, click on the Toolbar to switch to whole image view and scan. (Thumbnail) Photos with a whitish background Documents printed on white paper, hand-written text, business cards, and other unclear documents Thin documents Thick documents • The following types of documents cannot be scanned correctly. Documents smaller than 1.2 inches (3 cm) square Photos that have been cut to irregular shapes Note • Both sides of a two sided document can be scanned simultaneously on models with ADF duplex scanning support. 1. Place document on machine's Platen or ADF, and then start ScanGear (scanner driver). Positioning Originals (Scanning from Computer) Starting ScanGear (Scanner Driver) 2. Set Select Source to match your document. 389 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important • Preview is not available when scanning from the ADF. Note • Colors are adjusted based on the document type selected in Select Source. 4. Set Destination. Note • Skip ahead to Step 7 if an ADF option is selected in Select Source. 5. Set Output Size. Output size options vary with the selected Destination. 6. Adjust cropping frames (scan areas) as needed. Adjust the size and position of the cropping frames on the preview image. Adjusting Cropping Frames (ScanGear) 390 7. Set Image corrections as needed. 8. Click Scan. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box. Related Topic Basic Mode Tab 391 ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box 392 Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note • The displayed items vary by document type and view. • Preview is not available when scanning from the ADF (Auto Document Feeder). (1) Settings and Operation Buttons Select Source Photo (Color) Scan color photos. Magazine (Color) Scan color magazines. Document (Color) Scan documents in color. Document (Grayscale) Scan documents in black and white. Document (Color) ADF Simplex Scan documents from the ADF in color. Document (Grayscale) ADF Simplex Scan documents from the ADF in black and white. 393 Document (Color) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in color. Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • When you select a document type, the unsharp mask function will be active. • When you select an option other than the ADF types, the image adjustment function which adjusts images based on the document type will also be active. • When you select Magazine (Color), the descreen function will be active. Display Preview Image Preview Performs a trial scan. Note • When using the machine for the first time, scanner calibration starts automatically. Wait a while until the preview image appears. Destination Select what you want to do with the scanned image. Print Select this to print the scanned image on a printer. Image display Select this to view the scanned image on a monitor. OCR Select this to use the scanned image with OCR software. 394 "OCR software" is software that converts text scanned as an image into text data that can be edited in word processors and other programs. Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely. In thumbnail view: Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned. When no cropping frame is displayed, each frame is scanned individually. In whole image view: When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping frame is displayed, the portion within the cropping frame will be scanned. Paper Size (such as L or A4) Select an output paper size. The portion within the cropping frame will be scanned at the size of the selected paper size. Drag the cropping frame to enlarge/reduce it while maintaining the aspect ratio. Monitor Size (such as 1024 x 768 pixels) Select an output size in pixels. A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned. Drag the cropping frame to enlarge/reduce it while maintaining the aspect ratio. Add/Delete... Displays the Add/Delete the Output Size dialog box for specifying custom output sizes. This option can be selected when Destination is Print or Image display. In the Add/Delete the Output Size dialog box, multiple output sizes can be specified and then saved at one time. Saved items will be registered to the Output Size list and can be selected, along with the predefined items. Adding: Enter Output Size Name, Width, and Height, and then click Add. For Unit, select inches or mm if Destination is Print; if it is Image display, only pixels can be selected. The name of the added size appears in Output Size List. Click Save to save the items listed in Output Size List. 395 Deleting: Select the output size you want to delete in Output Size List, and then click Delete. Click Save to save the items listed in Output Size List. Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note • Save up to 10 items. • An error message appears when you enter a value outside the setting range. Enter a value within the setting range. Note • For details on whether or how the cropping frame initially appears on a preview image, see Cropping Frame on Previewed Images in Preview tab of Preferences Dialog Box. Invert aspect ratio Available when Output Size is set to anything but Flexible. Click this button to rotate the cropping frame. Click again to return it to the original orientation. Adjust cropping frames Adjust the scan area within the Preview area. If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area is specified, only the portion in the cropping frame will be scanned. Adjusting Cropping Frames (ScanGear) Image corrections Correct the image to be scanned. Important • Apply Auto Document Fix and Correct fading are available when Recommended is selected on the Color Settings tab of the Preferences dialog box. Note • Available functions vary by the document type selected in Select Source. Apply Auto Document Fix Sharpens text in a document or magazine for better readability. Important • Scanning may take longer than usual when this checkbox is selected. • The color tone may change from the source image due to corrections. In that case, deselect the checkbox and scan. • Correction may not be applied properly if the scan area is too small. Correct fading Corrects photos that have faded with time or have a colorcast. 396 Correct gutter shadow Corrects shadows that appear between pages when scanning open booklets. Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes. Adjusting Colors Using a Color Pattern Important • This setting is not available when Color Matching is selected on the Color Settings tab of the Preferences dialog box. Scan Image Scan Starts scanning. Note • When scanning starts, the progress appears. To cancel the scan, click Cancel. Preferences... Displays the Preferences dialog box for making scan/preview settings. Close Closes ScanGear (scanner driver). (2) Toolbar Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view. In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Rotate Left) Rotates the preview image 90 degrees counter-clockwise. • The result will be reflected in the scanned image. 397 • The image returns to its original state when you preview again. (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area. The scan area is reduced every time you click this button if there are croppable areas within the cropping frame. (Check All Frames) Available when two or more frames are displayed. Selects the checkboxes of the images in thumbnail view. (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified. Turns the cropping frames into thick broken lines and applies the settings to all of them. (Remove Cropping Frame) Removes the selected cropping frame. (Information) Displays the version of ScanGear, along with the document type and other details of the current scan settings. (Open Guide) Opens this page. (3) Preview Area This is where a trial image appears after you click Preview. The results of image corrections, color adjustments, and other settings made in (1) Settings and Operation Buttons are also reflected. 398 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. Focus Frame (thick blue outline): The displayed settings will be applied. Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously. To select multiple images, click them while pressing the Ctrl key. Unselected (no outline): The settings will not be applied. (Frame Advance) at the bottom of the • Double-click a frame to enlarge the image. Click screen to display the previous or next frame. Double-click the enlarged frame again to return it to its original state. When (Whole Image) is displayed on Toolbar: Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be scanned. 399 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode 400 Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Important • The displayed items vary depending on your model, document type, and view. • The preview function is not available when scanning from the ADF (Auto Document Feeder). (1) Settings and Operation Buttons Favorite Settings You can name and save a group of settings (Input Settings, Output Settings, Image Settings, and Color Adjustment Buttons) on the Advanced Mode tab, and load it as required. It is convenient to save a group of settings if you will be using it repeatedly. You can also use this to reload the default settings. Select Add/Delete... from the pull-down menu to open the Add/Delete Favorite Settings dialog box. 401 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List. Note • You can set Add/Delete... in Favorite Settings after preview. • Save up to 10 items. Input Settings Specify the input settings such as the document type and size. Output Settings Specify the output settings such as the output resolution and size. Image Settings Enable/disable various image correction functions. Color Adjustment Buttons Fine corrections to the image brightness and color tones can be made including adjustments to the image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram) or balance (tone curve). Zoom Zooms in on a frame, or zooms in on the image in the area specified with a cropping frame (scan area). When zoomed in, Zoom changes to Undo. Click Undo to return the display to its non-magnified state. In thumbnail view: When multiple images are displayed in thumbnail view, clicking this button zooms in on the selected frame. Click frame. (Frame Advance) at the bottom of the screen to display the previous or next Note • You can also zoom in on an image by double-clicking the frame. Double-click the enlarged frame again to return it to its original state. In whole image view: Rescans the image in the area specified with a cropping frame at higher magnification. 402 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning. Note • When scanning starts, the progress appears. To cancel the scan, click Cancel. • When scanning is completed, a dialog box prompting you to select the next action may appear. Follow the prompt to complete. For details, see Status of ScanGear dialog after scanning in Scan tab of Preferences dialog box. • It will take time to process the images if the total size of the scanned images exceeds a certain size. In that case, a warning message appears; it is recommended that you reduce the total size. To continue, scan in whole image view. Preferences... Displays the Preferences dialog box for making scan/preview settings. Close Closes ScanGear (scanner driver). (2) Toolbar Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view. 403 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse. (Move Image) Allows you to drag the image until the part you want to see is displayed when an image enlarged in the Preview area does not fit in the screen. You can also move the image using the scroll bars. (Enlarge/Reduce) Allows you to zoom in on the Preview area by clicking the image. Right-click the image to zoom out. (Rotate Left) Rotates the preview image 90 degrees counter-clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area. The scan area is reduced every time you click this button if there are croppable areas within the cropping frame. (Check All Frames) Available when two or more frames are displayed. Selects the checkboxes of the images in thumbnail view. 404 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified. Turns the cropping frames into thick broken lines and applies the settings to all of them. (Remove Cropping Frame) Removes the selected cropping frame. (Information) Displays the version of ScanGear, along with the document type and other details of the current scan settings. (Open Guide) Opens this page. (3) Preview Area This is where a trial image appears after you click Preview. The results of image corrections, color adjustments, and other settings made in (1) Settings and Operation Buttons are also reflected. When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. 405 Note • When multiple images are previewed, different outlines indicate different selection status. Focus Frame (thick blue outline): The displayed settings will be applied. Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously. To select multiple images, click them while pressing the Ctrl key. Unselected (no outline): The settings will not be applied. When (Whole Image) is displayed on Toolbar: Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be scanned. Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode 406 General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons. Contact the computer's administrator for help. • Some computers (including laptops) connected to the machine may not resume correctly from standby mode. In that case, restart the computer. • Do not connect two or more scanners or multifunction printers with scanner function to the same computer simultaneously. If multiple scanning devices are connected, you cannot scan from the operation panel or scanner buttons of the machine and also may experience errors while accessing the devices. • Calibration may take time if the machine is connected via USB 1.1. • Scanning may fail if the computer has resumed from sleep or standby mode. In that case, follow these steps and scan again. If your model has no power button, perform Step 2 only. 1. Turn off the machine. 2. Exit ScanGear, then disconnect the USB cable from the computer and reconnect it. 3. Turn on the machine. If scanning still fails, restart the computer. • ScanGear cannot be opened in multiple applications at the same time. Within an application, ScanGear cannot be opened for the second time when it is already open. • Be sure to close the ScanGear window before closing the application. • When using a network compatible model by connecting to a network, the machine cannot be accessed from multiple computers at the same time. • When using a network compatible model by connecting to a network, scanning takes longer than usual. • Make sure that you have adequate disk space available when scanning large images at high resolutions. For example, at least 300 MB of free space is required to scan an A4 document at 600 dpi in full-color. • ScanGear and WIA driver cannot be used at the same time. • Do not enter the computer into sleep or hibernate state during scanning. Applications with Restrictions on Use • Some applications may not display the TWAIN user interface. In that case, refer to the application's manual and change the settings accordingly. • Some applications do not support continuous scanning of multiple documents. In some cases, only the first scanned image is accepted, or multiple images are scanned as one image. For such applications, do not scan multiple documents from the ADF (Auto Document Feeder). • To import scanned images into Microsoft Office 2000, first save them using Scan Utility, then import the saved files from the Insert menu. 407 • When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly. • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer. • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application. In that case, cancel the action (for example by clicking Cancel on the progress bar), then increase the operating system's virtual memory or reduce the image size/resolution and retry. Alternatively, scan the image via Scan Utility first, then save and import it into the application. 408 Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen 409 Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Placing Items (Platen) Placing Documents (ADF (Auto Document Feeder)) Placing Items (Platen) Place items as described below to scan by detecting the item type and size automatically. Important • Depending on your model, the function to scan by automatically detecting the item type and size does not appear. • When scanning by specifying the paper size in Scan Utility or ScanGear (scanner driver), align an upper corner of the item with the corner at the arrow (alignment mark) of the platen. • Reflective disc labels may not be scanned as expected. • If scanned by detecting the item type and size automatically, the response may differ. In that case, adjust the cropping frame (scan area) manually. • Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. Loading Originals on Platen Loading Based on Use Placing Documents (ADF (Auto Document Feeder)) To scan documents using the ADF, load the documents as described below. Loading Documents in the ADF (Auto Document Feeder) 410 Network Scan Settings You can connect your scanner or printer to a network to share it among multiple computers or scan images into a specified computer. Important • Multiple users cannot scan at the same time. Note • Complete the network settings of your scanner or printer beforehand by following the instructions on our website. • With network connection, scanning takes longer than USB connection. Complete the following settings to enable scanning over a network. Specifying Your Scanner or Printer Use Network Scanner Selector EX2 to specify the scanner you want to use. By specifying the scanner, you can scan over a network from your computer or the operation panel. Important • If the product you want to use is changed with Network Scanner Selector EX2, the product used for scanning with Scan Utility changes as well. The product for scanning from the operation panel also changes. If your scanner or printer is not selected in Scan Utility, check that it is selected with Network Scanner Selector EX2. Refer to "Network Scanner Selector EX2 Menu and Setting Screen" for details. • To scan from the operation panel, specify your scanner or printer with Network Scanner Selector EX2 beforehand. 1. Check that Network Scanner Selector EX2 is running. If Network Scanner Selector EX2 is running, notification area on the desktop. Click (Network Scanner Selector EX2) appears in the to check the hidden icons as well. Note • If the icon is not displayed in the notification area on the desktop, follow the procedure below to start. Windows 11/Windows 10: From the Start menu, click (All apps >) Canon Utilities > Network Scanner Selector EX2. Windows 8.1: Click Network Scanner Selector EX2 on the Start screen. 411 If Network Scanner Selector EX2 is not displayed on the Start screen, select the Search charm, then search for "Network Scanner Selector EX2". Windows 7: From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector EX2 > Network Scanner Selector EX2. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears. In that case, skip ahead to Step 3. 2. In the notification area on the desktop, right-click (Network Scanner Selector EX2), then select Settings.... The Scan-from-PC Settings screen appears. 3. Select your scanner or printer from Scanners. Normally, the MAC address of your scanner or printer is already selected after the network setup. In that case, you do not need to select it again. Important • If multiple scanners exist on the network, multiple model names appear. In that case, you can select one scanner per model. 4. Click OK. Note • The scanner selected in the Scan-from-PC Settings screen will be automatically selected in the Scan-from-Operation-Panel Settings screen as well. Setting for Scanning with Scan Utility To scan from Scan Utility using a scanner or printer connected to a network, specify your scanner or printer with Network Scanner Selector EX2, then follow the steps below to change the connection status between it and the computer. 1. Start Scan Utility. 2. Select "Canon XXX series Network" (where "XXX" is the model name) for Scanner. 3. Click Settings... to use another scanner connected to a network. 4. Click (General Settings), then click Select in Product Name. The Scan-from-PC Settings screen of Network Scanner Selector EX2 appears. Select the scanner you want to use and click OK. 412 5. In the Settings (General Settings) dialog box, click OK. The Scan Utility main screen reappears. You can scan via a network connection. Setting for Scanning from the Operation Panel You can make the setting for scanning from the operation panel. Important • Set Scan Utility to use your scanner or printer via a network connection beforehand. Setting for Scanning with Scan Utility 1. Check that Network Scanner Selector EX2 is running. If Network Scanner Selector EX2 is running, notification area on the desktop. Click (Network Scanner Selector EX2) appears in the to check the hidden icons as well. Note • If the icon is not displayed in the notification area on the desktop, follow the procedure below to start. Windows 11/Windows 10: From the Start menu, click (All apps >) Canon Utilities > Network Scanner Selector EX2. Windows 8.1: Click Network Scanner Selector EX2 on the Start screen. If Network Scanner Selector EX2 is not displayed on the Start screen, select the Search charm, then search for "Network Scanner Selector EX2". Windows 7: From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector EX2 > Network Scanner Selector EX2. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears. In that case, skip ahead to Step 3. 2. In the notification area on the desktop, right-click then select Settings.... (Network Scanner Selector EX2), The Scan-from-PC Settings screen appears. 3. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 4. Select your scanner or printer from Scanners and click OK. Select the MAC address of your scanner or printer. 413 Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK. Note • If your scanner or printer does not appear, check the following, click OK to close the screen, then reopen it and try selecting again. MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If the problem is still not solved, see Network Communication Problems. 414 Scanning in macOS Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings vary depending on your scanner or printer. 415 Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer. 416 IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or magazine for better readability, and Photo is best suited for scanning photos. Note • For details on the IJ Scan Utility Lite main screen, see IJ Scan Utility Lite Main Screen. Save Scanned Images Automatically Scanned images are automatically saved to a preset folder. The folder can be changed as needed. Note • The default save folder is the Pictures folder. • For how to specify a folder, see Settings Dialog. Application Integration Scanned images can be sent to other applications. For example, display scanned images in your favorite graphics application, attach them to e-mails, or extract text from images. 417 Note • To set the applications to integrate with, see Settings Dialog. 418 Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main screen, and then scan again. Photos with a whitish background Items printed on white paper, hand-written text, business cards, and other unclear items Thin items Thick items • When scanning two or more documents from the ADF, place documents of the same size. 1. Check that scanner or printer is turned on. 2. Place items on platen or ADF. Positioning Originals (Scanning from Computer) 3. Start IJ Scan Utility Lite. 4. Click Auto in the IJ Scan Utility Lite main screen. Scanning starts. Note • To cancel the scan, click Cancel. • Use the Settings (Scanning from a Computer) dialog to set where to save the scanned images and to make advanced scan settings. • To scan a specific item type, see the following pages. Scanning Documents and Photos Scanning with Favorite Settings Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) 419 Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility Lite. 3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each item in the Settings (Scanning from a Computer) dialog. Note • Once settings are made in the Settings dialog, the same settings can be used for scanning from the next time. • In the Settings dialog, specify image processing settings such as slant correction, set where to save the scanned images, and more, as needed. When setting is completed, click OK. 4. Click Document or Photo in the IJ Scan Utility Lite main screen. Scanning starts. Note • To cancel the scan, click Cancel. 420 Scanning Tips Positioning Originals (Scanning from Computer) 421 Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • When using a personal scanner in the upright position, the item type may not be detected automatically. In that case, specify the item type in IJ Scan Utility Lite and scan. Placing Items (Platen) Placing Documents (ADF (Auto Document Feeder)) Placing Items (When Using Stand) Placing Items (Platen) Place items as described below to scan by detecting the item type and size automatically. Important • Depending on your model, the function to scan by automatically detecting the item type and size does not appear. • When scanning by specifying the paper size, align an upper corner of the item with the corner at the arrow (alignment mark) of the platen. • Reflective disc labels may not be scanned as expected. • If scanned by detecting the item type and size automatically, the response may differ. In that case, adjust the cropping frame (selection box) manually. • Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. Inkjet All-In-One printer: Loading Originals on Platen Loading Based on Use Personal scanner: Items You Can Place & How to Place Items Placing Documents (ADF (Auto Document Feeder)) To scan documents using the ADF, load the documents as described below. Loading Documents in the ADF (Auto Document Feeder) Placing Items (When Using Stand) 1. Place item on platen. 422 1. Open the document cover. 2. Place the item with the side to scan facing the platen, and then align it with the alignment mark. Important • If you open the document cover wide, the scanner may fall over. • Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) (0.106 inch (2.7 mm) from the front edge) cannot be scanned. 2. Gently close document cover. While scanning, hold the document cover gently with your hand to keep it closed. Important • Keep these points in mind when using the scanner in the upright position. Do not subject the scanner to vibration during operation. The correct image results may not be obtained (for example, images may blur). 423 The item type may not be detected automatically. In that case, specify the item type in IJ Scan Utility Lite and scan. 424 Attaching Scanned Images to E-MAIL to Send Sending Scanned Data as E-Mail from Computer 425 Frequently Asked Questions Top 6 Network Connection Setup Guide List of Support Codes for Printer Errors > Network Communication Problems > Scanning Problems (Windows) > Connecting with Wireless Direct > Printer Does Not Print > Search by Category Error List of Support Codes for Printer Errors When Error Occurred Message Is Displayed 1000 is displayed 1003 is displayed 1259 is displayed Network Easy Understanding Network Connections Solve Network Troubles with The Printer's Diagnostic Functions Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Change to Offline (Windows) Printing Network Settings 426 Printing What to Do When Paper Is Jammed Printer Does Not Print Resolving Print Quality Problems Blurry or Fuzzy Inaccurate or Bleeding Colors Lines Are Misaligned/Distorted Scan Scanning Problems (Windows) Scanner Does Not Work (Windows) ScanGear (Scanner Driver) Does Not Start (Windows) Scan Utility Error Messages (Windows) ScanGear (Scanner Driver) Error Messages (Windows) Cannot Print (Scan) from Smartphone/Tablet Security / Other Searching Printer by IP Address or Host Name During Setup Failed to MP Drivers (Printer Driver) Installation (Windows) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Replacing Ink Tanks Printer Does Not Turn On Maintenance Questions not Listed Above Error 427 Cannot Use Previous Applications 1300 is displayed Disable notifications for 2114 error Network Switching Printer's Connection to Network or Devices Network Key (Password) Unknown Cannot Remember Printer's Password Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information of Printer Restoring Printer's LAN Settings to Defaults USB Connection Problems Updating Printer Firmware Printing Cannot Print Using AirPrint Printing (Copying) Stops Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Cannot Print on the Disc Label Automatic 2-sided Printing Problems Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) Scan Scanning Problems(macOS) Scan Results Are Unsatisfactory(Windows) Scan Results Are Unsatisfactory(macOS) Security / Other Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in Touch Screen Operation Problems 428 Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wi-Fi Wireless Direct Wi-Fi Cannot Find Printer Cannot Find Printer on Network(Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup Detect Same Printer Name Switching Printer's Connection to Network or Devices Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic Functions Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Connecting Printer and Wireless Router Using Easy Wireless (Easy WL) Connect Cannot Connect Smartphone/Tablet to Wireless Router WPS (Router Button) Connection Switching Printer's Connection to Network or Devices Cannot Find Printer on Network(Windows/macOS) LAN Setting Tips/Changing LAN Settings Network Key (Password) Unknown Cannot Remember Printer's Password Checking Network Information of Printer Restoring Printer's LAN Settings to Defaults Checking Wireless Router SSID/Key Checking Wireless Router Network Name (SSID) for Smartphone/Tablet Privacy Separator/SSID Separator/Network Separation Function Default Network Settings Switching Printer's Connection to Network or Devices Printing Network Settings Checking Status Code Printing (Scanning) from Smartphone/Tablet Connecting Printer and Wireless Router Using Easy Wireless (Easy WL) Connect Cannot Connect Smartphone/Tablet to Wireless Router Checking Wireless Router Network Name (SSID) for Smartphone/Tablet 429 Setting Up Using Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet Downloading Canon PRINT Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network(Windows/macOS) No Ink Level Appears in Canon IJ Status Monitor (Windows) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic Functions Cannot Find Printer on Network(Windows/macOS) LAN Setting Tips/Changing LAN Settings Network Key (Password) Unknown Cannot Remember Printer's Password Checking Network Information of Printer Restoring Printer's LAN Settings to Defaults Default Network Settings Printing Network Settings Switching Printer's Connection to Network or Devices Checking Status Code Printing (Scanning) from Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet Downloading Canon PRINT Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network(Windows/macOS) No Ink Level Appears in Canon IJ Status Monitor (Windows) 430 Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network 431 Cannot Find Printer on Network (Windows/macOS) Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup 432 Cannot Find Printer on Network In the following cases, set up the printer again. • When you buy a new computer or wireless router • When you change the settings on your wireless router • When the connection method (Wi-Fi / USB) of the printer is changed Select (Setup) on HOME screen > Printer settings > Reset settings > Reset all to initialize the printer settings. Reset settings After initializing the printer settings, redo setup. Set Up In Other Cases Than Above: If the printer suddenly stops working, even though you have not changed the settings of the device or network to which it is connected, or if you cannot find the printer during the setup process, check and solve the problem, using Wi-Fi Connection Assistant. After the condition improves, redo the setup of the printer. Wi-Fi Connection Assistant is a powerful solution tool for network problems. Step 1 Check Basic Items for Network. Step 2 Solve Problems, Using Wi-Fi Connection Assistant. Step 3 If the Solution Tool Does Not Solve the Problem. Step 1 : Check Basic Items for Network. Check 1 Check power status. Check your printer and the network device (wireless router, etc.) are turned on. If you are in the process of setting up, interrupt it and check if the wireless router (modem) is turned on and then check if the printer is turned on. 1. Check if network device such as router is turned on. If network devices are not turned on, turn on the power. If the network devices are on, turn them off and on again. It may take a while for the network device to become ready for use once they are turned on. 433 Proceed once the network device such as router is ready for use. 2. Check if printer is turned on If printer is not turned on, turn on the power. If the printer is on, turn it off and on again. Proceed once you complete checking the power status above. Check 2 Check PC network connection. If your computer and network devices (wireless router, etc.) are fully configured, your computer is ready to connect to the network. 1. Check the settings of the network device (wireless router, etc.). Connect to the Internet and see if you can browse any web page. If you cannot view web pages on your computer, check wireless router network connection settings, such as IP address filtering, MAC address filtering, and DHCP function. To check the network name (SSID) of the wireless router the printer is connected to, print the network settings. Printing Network Settings Note • Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine), using alphanumeric characters at the end of network name (SSID). • For more on checking the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact the manufacturer. If you use an encryption key, specify it for the network name (SSID) you are using. For details, see Setting an Encryption Key. 2. Check PC network connection. For the procedures, refer to the instruction manual supplied with the computer, or contact the manufacturer. Once you complete setting up the wireless router and your computer, configure the settings on your computer in order to view web pages, using the information of the wireless router. Proceed once you complete checking the network connection above. Check 3 Check printer's network settings. Make sure the icon is displayed on the lower left of the touch screen. 434 or icon is displayed. or icon indicates that the wireless router and the printer are not connected. Check the setting of printer. Reconsider the location of the wireless router and the printer in the next check. icon is displayed. "Easy wireless connect" is waiting for setup. Connect a device to the printer with the application on computer, smartphone or tablet. or If icon is displayed. The printer is not set to use Wi-Fi. Select (Setup) on HOME screen > Printer settings > LAN settings > Wi-Fi in this order, and select Enable for Enable/disable Wi-Fi. Check 4 Check location of wireless router. Make sure the printer is not placed too far away from the wireless router. The printer can be up 50 m (164 ft.) from the wireless router indoors if unobstructed. Make sure the printer is close enough to the wireless router to be used. Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Step 2 : Solve Problems, Using Wi-Fi Connection Assistant. Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. • For Windows: Starting Up Wi-Fi Connection Assistant • For macOS: Starting Up Wi-Fi Connection Assistant 435 Step 3 : If the Solution Tool Does Not Solve the Problem. Check 1 Check that Enable bidirectional support is selected in Ports sheet of Printer properties dialog box(Windows). If not, select it to enable bidirectional support. Check 2 Make sure security software's firewall is off. If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access. If you are using any programs that switch between network environments, check their settings. If printer is connected to AirPort Base Station via Wi-Fi, make sure you use alphanumeric characters for network name (SSID). (macOS) Check 3 If your network name (SSID) contains characters other than single-byte alphanumeric characters, the connection is not established properly. Change the network (SSID) to use only single-byte alphanumeric characters. Check 4 Solve network troubles with the printer's diagnostic functions. See below. Solve Network Troubles with The Printer's Diagnostic Functions Related Topics Network Communication Problems 436 Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Check 1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer. Important • Check the orientation and angle of the "Type-B" connector when connecting to the printer. The connection part is slightly oblique. For details, refer to the instruction manual supplied with the USB cable. Check 2 Follow procedure below to connect printer and computer again. 1. Unplug USB cable from printer and computer and connect it again. 2. Make sure no printer operation is in progress and turn off. 3. Turn on printer. Check 3 Follow the steps below to install MP Drivers (Printer Driver) again. 1. Download the latest MP Drivers (Printer Driver). 2. Turn off printer. 3. Restart computer. After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. 437 • For Windows: To restart your computer, choose Restart instead of Shut down. 438 Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function 439 Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. • For Windows: Starting Up Wi-Fi Connection Assistant • For macOS: Starting Up Wi-Fi Connection Assistant If the problem persists after diagnosis and repair with Wi-Fi Connection Assistant, check the following items. WPA/WPA2/WPA3 Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2/WPA3 Key Set for wireless router Unknown, Cannot Connect Check the wireless router settings. For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Setting an Encryption Key Select the encryption containing WPA2. Note • The factory default of wireless router supporting WPA3 may be set to WPA3. Make sure your computer can communicate with the wireless router using the settings you have selected. For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. • Using WPA2/WPA3 (Windows) The authentication method, Wi-Fi password, and dynamic encryption type must be identical among the wireless router, the printer, and your computer. 440 Enter the Wi-Fi password configured on the wireless router. Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method. For details, see If WPA/WPA2/WPA3 Details Screen Appears. Note • This printer supports the following. WPA-PSK (WPA-Personal) WPA2-PSK (WPA2-Personal) WPA3-SAE (WPA3-Personal) • Some printers support IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise). To configure IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), you also need to configure the authentication (Radius) server. Contact the network administrator for more information. • This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (connection, scanner/copy and etc.) may not apply. For details about the functions of your printer, see Product Specifications. 441 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer, smartphone/tablet or printer must be reconfigured according to the new wireless router. Check if your computer or smartphone/tablet can be connected to Internet through the new wireless router. Check 1 If your computer or smartphone/tablet cannot be connected to Internet, check if the wireless router setup is completed and configure the settings on the computer or smartphone/tablet to connect to the wireless router. Resetup printer network Check 2 Refer to Setup Guide to setup. Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. Select the link below to download Wi-Fi Connection Assistant and install it. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant If this does not solve the problem, see below. Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Privacy Separator/SSID Separator/Network Separation Function Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on wireless router Check 1 Check wireless router setting. 442 For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure the computer and the wireless router can communicate with each other under this setting. If filtering MAC addresses or IP addresses at wireless router, check that MAC addresses or IP addresses for computer, network device, and printer are registered. Check 2 Check 3 If using WPA/WPA2/WPA3 key or a password, make sure encryption key for computer, network device, and printer matches key set for wireless router. The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer. For details, see Setting an Encryption Key. Note • Some printers support IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise). To configure IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), you also need to configure the authentication (Radius) server. Contact the network administrator for more information. • This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (connection, scanner/copy and etc.) may not apply. For details about the functions of your printer, see Product Specifications. With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at wireless router If the printer cannot communicate with the computer after you change the encryption type for the wireless router, make sure the encryption type and passkey or password for the computer matches that of the wireless router. Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router 443 Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless Direct 444 Solve Network Troubles with The Printer's Diagnostic Functions • If the printer and wireless router are connected or the printer and computer are connected by USB cable but you cannot print: Change to Offline (Windows) • In other cases than above: Cannot Find Printer on Network/Cannot Print Cannot Connect to Printer through Wireless Direct Cannot Find Printer on Network/Cannot Print Printing Out Network Settings Information: Follow the procedure below to print out the network settings information. Step 1 Check that printer and wireless router are turned on. Turn the wireless router back on. Wait about five minutes and then turn the printer back on. Step 2 Check your devices (e.g. computer/smartphone/tablet) are connected to Internet. Make sure that devices and the wireless router are connected to via Wi-Fi, and that the Internet can be used without problems. Make sure the printer's Wi-Fi setting is enabled and the displayed. Step 3 Step 4 or icon is Move the printer and device (computer/smartphone/tablet) closer to the wireless router. Wireless communication quality deteriorates if the printer or devices are too far from the wireless router. Move the printer and device closer to the wireless router. Step 5 Print the network settings Print out the network settings information on your printer. Printing Network Settings Checking Printed Network Settings Information: From the printed network settings information, check the entries in item "2-2" 445 C-0 It is connected correctly. If, nevertheless, the printer is not found on the network or printing is not possible, check the following items. Note • If codes other than "C-0" are displayed at the same time in the item "2-2" see also the correspondence of the other codes. Check 1 Check that security software's firewall is off. A message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set the security software to always allow access. Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is the firewall setting. Change the firewall settings so that the printer is recognized and ready to use. For details, contact the manufacturer of the security software. If you are using any programs that switch between network environments, check their settings. Does network name (SSID) of printer match network name (SSID) setting of wireless router that communicates? Check 2 Check the "3-2-6" item in the printed network settings information and the network name (SSID) of the wireless router you want to connect to. If they are not matched, check the SSID and password of the wireless router you want to connect to, and then setup manually. Is privacy separator, SSID separator, or Network separation function enabled on wireless router? Check 3 If it is enabled, disable these functions before performing the setup. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Check 4 Are MP Drivers (Printer Driver) installed? (Windows) If you are using Windows and MP Drivers (Printer Driver) are not installed, install it. Set Up C-1 The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not appear on the printer's screen.) Enable the Wi-Fi setting in the printer's settings screen. C-3 No IP address is assigned. (You can also check that the item "3-2-12" in the printed network settings information is blank.) Check the following items. 446 Is printer set to obtain an IP address automatically, or is wireless router requesting manual addressing? Check 1 Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to set a valid IP address on the printer. Check 2 When you set printer's IP address manually, correct IP address may not be set. Check the network name (SSID) and the password of the wireless router you want to connect to, the IP address applicable range, and then enter the appropriate IP address on the printer side. If you are unsure, set the printer's IP address to automatic (DHCP). C-5 Unable to connect to the specified network. Check the following items. Check power status of printer, network devices (e.g. wireless router), and your computer/smartphone/tablet. Check 1 Communication with a wireless router must be tuned to either the 2.4 GHz or 5 GHz frequency band. The network name (SSID) of the 2.4 GHz frequency band and the network name (SSID) of the 5 GHz frequency band cannot be used in combination. Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine), using alphanumeric characters at the end of network name (SSID). Check the network name (SSID) set for the printer, and match it with the network name (SSID) of the correct frequency band of the wireless router. Check 2 Password on your wireless router may not match password you entered. Passwords are case sensitive. Enter the password correctly. Check 3 Monitor signal status and move printer and wireless router as necessary. • Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. • Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room. • After changing the installation location, print out the network settings information again and check the status of the signal. Compare with the value in section "3-2-1" in the printed network settings information to determine the installation location. Check 4 Check wireless channel number of Wi-Fi you are using on computer. Make sure that the wireless channel number on the wireless router is included in the wireless channel number you checked. If the wireless channel number set for the wireless router is not included, change the wireless channel number of the wireless router. 447 In case of Wi-Fi connection, check if computer that can be accessed by wireless router is restricted. Check 5 The wireless router settings may be limiting the number of devices that can be connected at the same time. Remove or relax the restrictions. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC Address. If problem occurs only when wireless router is in energy-saving mode, turn off energy-saving mode of wireless router. Check 6 If the problem seems to occur suddenly, it may be resolved by updating the wireless router firmware (e.g. update interval of a key, problems of DHCP update interval, etc.). For details, refer to the wireless router's instruction manual. If printer is connected to AirPort Base Station via LAN, make sure you use alphanumeric characters for network name (SSID). (macOS) Check 7 If your network name (SSID) contains characters other than single-byte alphanumeric characters, the connection is not established properly. Change the network (SSID) of the printer to use only single-byte alphanumeric characters. C-4 No default gateway is set. When you set the IP address of the printer manually, enter a valid default gateway IP address. If you don't know the default gateway, set the IP address to automatic. C-7 There may be a problem with the signal. Check the following items. Check Monitor signal status and move printer and wireless router as necessary. • Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. • Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room. • After changing the installation location, print out the network settings information again and check the status of the signal. Compare with the value in section "3-2-1" in the printed network settings information and place the printer in the location with a higher value. 448 Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. C-8 Too many clients are connected. Wireless Direct does not allow more than 5 devices to be connected. If you want to connect additional devices to the printer, unplug any devices that are not in use before adding them. C-9 The noise level is high and does not differ from the signal level due to various devices other than the printer. • If devices (microwave oven, external hard disk drive, and other USB 3.0 devices) that emit radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the printer and the wireless router as far away from interference sources as possible. • After you change the location of the printer, check the signal quality. Compare with the value of "3-2-2" in the network settings information and place the printer in the location with a higher value. Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. C-10 No IP address is assigned by the wireless router. Check the following items. Check 1 Password on your wireless router may not match password you entered. Passwords are case sensitive. Enter the password correctly. Check 2 Set up printer again and reconnect to Wi-Fi. Check 3 Check DHCP on wireless router. If DHCP is off, set it on. For details, refer to the wireless router's instruction manual. C-11 The network name (SSID) remains the default value (The network name (SSID) has not been set). Check the network name (SSID) of the wireless router. Verify the network name (SSID) and password of the wireless router you want to connect to, and then set it up manually. Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. Select the link below to download Wi-Fi Connection Assistant and install it. 449 Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Cannot Communicate with Printer while It Is in Wireless Direct Make sure the following check items Check 1 Check power status of printer and other devices (e.g. computer/smartphone/ tablet). Turn on the printer or devices. If the power is already turned on, cycle the power switch. Check 2 Check settings of your device (e.g. computer/smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to the device's instruction manual. Check 3 Print out network settings information. See "Step 1" to "Step 5" in Cannot Find Printer on Network/Cannot Printing. In the printed network settings information, check if the item "2-2" is not "C-8". If this is the case, the number of connected printers is too many. Wireless Direct does not allow more than 5 devices to be connected. When you want to connect additional devices, disconnect any devices that are not in use before adding them. Check that printer is selected as connection for various devices (e.g. computer/smartphone/tablet). Check 4 Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for devices. Check the destination on your device. For details, refer to your device's instruction manual or visit the manufacturer's website. To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation panel of the printer or print out the network settings information of the printer. • Display on the operation panel of the printer. 450 LAN settings • Print the network settings. Printing Network Settings Check 5 Check that Wireless Direct password set for printer is entered correctly. To check the password specified for the printer, display it using the operation panel of the printer or print out the network settings information of the printer. • Display on the operation panel of the printer. LAN settings • Print the network settings. Printing Network Settings Check 6 Check that printer is not placed too far away from device. If the distance between the printer and the device is too far, wireless communication becomes poor. Place the printer and the device close to each other. 451 Checking Network Information of Printer Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC Address, print out the network settings information or use the operation panel to display it. • Display on the operation panel. LAN settings • Print the network settings. Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon Wi-Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC Address of your computer, follow the instructions below. • For Windows: 1. Select Command Prompt from Start. 2. Enter "ipconfig/all" and press Enter. The IP Address and MAC Address of your computer appear. If your computer is not connected to a network, the IP Address does not appear. • For macOS: 1. Select System Settings from Apple menu, and then click Network. 2. Make sure network interface used by computer is selected. Make sure Wi-Fi is Connected when connecting via Wi-Fi or Ethernet is Connected for Wired LAN connection and click. 452 3. Click Details to check the IP Address. The IP Address of your computer appears. To check the MAC Address, click Hardware. Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt from Start. 2. Type "ping XXX.XXX.XXX.XXX" and press Enter. "XXX.XXX.XXX.XXX" is the IP Address of the target device. If communication is taking place, a message like the one shown below appears. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 If Request timed out appears, communication is not taking place. • For macOS: 1. Start Terminal as shown below. Select Computer from Go menu of Finder, double-click Macintosh HD > Applications > Utilities > Terminal. 2. Type "ping -c3 XXX.XXX.XXX.XXX" and press Enter. "XXX.XXX.XXX.XXX" is the IP Address of the target device. If communication is taking place, a message like the one shown below appears. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms --- XXX.XXX.XXX.XXX ping statistics --3 packets transmitted, 3 packets received, 0% packet loss If the following message is displayed, communication is not working properly. PING XXX.XXX.XXX.XXX (XXX.XXX.XXX.XXX) : 56 data bytes ---XXX.XXX.XXX.XXX ping statistics --3 packets transmitted, 0 packets received, 100% packet loss 453 Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer or print it out. Display on the operation panel. LAN settings Print the network settings. Printing Network Settings 454 Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. 2. Load three or more sheets of A4 or Letter-sized plain paper. 3. Select (Setup) on HOME screen. 4. Select Printer settings. 5. Select LAN settings. 6. Select Print details. 7. Check message and select Yes. 8. When the confirmation screen for printing passwords appears, select ON or OFF. The printer starts printing the network setting information. The following information on the printer's network setting is printed out. (Some setting values are not displayed depending on the printer settings.) Item Number Item Description Setting 1 Product Information Product information – 1-1 Product Name Product name XXXXXXXX 1-2 ROM Version ROM version XXXXXXXX 1-3 Serial Number Serial number XXXXXXXX 2 Network Diagnostics Network diagnostics – 2-1 Diagnostic Result Diagnostic result XXXXXXXX 455 2-2 Result Codes Result codes XXXXXXXX 2-3 Result Code Details Result code details See Solve Network Troubles with The Printer's Diagnostic Functions to check details on the diagnostic result and result codes. 3 Wireless LAN Wireless LAN Enable/Disable 3-2 Infrastructure Infrastructure Enable/Disable 3-2-1 Signal Strength Signal strength 0 to 100 [%] 3-2-2 Link Quality Link quality 0 to 100 [%] 3-2-3 Frequency Frequency 2.4/5 [GHz] 3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-2-5 Connection Connection status Active/Inactive 3-2-6 SSID SSID Wireless LAN network name (SSID) 3-2-7 Channel Channel XXX (1 to 13, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165) 3-2-8 Encryption Encryption method none/TKIP/AES 3-2-10 Authentication Authentication method none/auto/open/shared/WPA-PSK/WPA2-PSK/WPA3-SAE 3-2-11 TCP/IPv4 TCP/IPv4 Enable 3-2-12 IP Address IP address XXX.XXX.XXX.XXX 3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX 3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable 3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-17 Link Local Prefix Length Link local prefix length XXX 3-2-18 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-19 Stateless Prefix Length1 Stateless prefix length 1 XXX 3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 456 3-2-21 Stateless Prefix Length2 Stateless prefix length 2 XXX 3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-23 Stateless Prefix Length3 Stateless prefix length 3 XXX 3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-25 Stateless Prefix Length4 Stateless prefix length 4 XXX 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-33 IPsec IPsec setting Active/Inactive 3-2-34 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected) 3-2-35 Wireless LAN DRX Discontinuous reception (wireless LAN) Enable/Disable 3-3 Wireless Direct/Access Point Mode Operation mode for Wireless Direct Enable/Disable 3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-3-2 Connection Connection status Active/Inactive 3-3-3 SSID SSID Wireless Direct network name (SSID) 3-3-4 Password Password Wireless Direct password 3-3-5 Channel Channel 3,6,36,40 3-3-6 Encryption Encryption method AES 3-3-7 Authentication Authentication method WPA2-PSK 3-3-8 TCP/IPv4 TCP/IPv4 Enable 3-3-9 IP Address IP address XXX.XXX.XXX.XXX 457 3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX 3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Length Link local prefix length XXX 3-3-15 IPsec IPsec setting Active/Inactive 3-3-16 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected) 3-3-17 Wireless LAN DRX Discontinuous reception (wireless direct) Disable 3-3-18 Frequency Wireless Direct frequency 2.4/5 [GHz] 5 Other Settings Other settings – 5-1 Printer Name Printer name Printer name 5-2 Wireless Direct DevName Device name for wireless direct Device name for wireless direct 5-4 WSD Printing WSD printing setting Enable/Disable 5-5 WSD Timeout Timeout 1/5/10/15/20 [min] 5-6 LPD Printing LPD printing setting Enable/Disable 5-7 RAW Printing RAW printing setting Enable/Disable 5-9 Bonjour Bonjour setting Enable/Disable 5-10 Bonjour Service Name Bonjour service name Bonjour service name 5-11 LLMNR LLMNR setting Enable/Disable 5-12 SNMP SNMP setting Enable/Disable 5-14 DNS Server Obtain DNS server address automatically Auto/Manual 5-15 Primary Server Primary server address XXX.XXX.XXX.XXX 5-16 Secondary Server Secondary server address XXX.XXX.XXX.XXX 5-17 Proxy Server Proxy server setting Enable/Disable 5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX 458 5-19 Proxy Port Proxy port specification 1 to 65535 5-20 Cert. Fingerprt(SHA-1) Certificate fingerprint(SHA-1) xxxxxxxx xxxxxxxx xxxxxxxx Cert. Fingerprt(SHA-256) Certificate fingerprint(SHA-256) xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx 7 Web Services Web Services – 7-1 Unsent Usage Logs Number of unsent usage logs 0 to 200 7-2 Usage Log Last Sent Last date when usage log was sent XXXXXXXX 7-3 Web Service Status Registration status Not set/Disabled/Registration pending/Registered 7-4 Log Transmission Status Transmission result Not activated/Processing/Server error/Connection error/Timeout error/Error/Awaiting server response/Active 5-21 xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx ("XX" represents alphanumeric characters.) 459 Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing/scanning/faxing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, refer to Setup Guide and redo setup. Initialize the network setting using the printer's operation panel. Reset settings 460 Default Network Settings LAN Connection Defaults Item Default Network name (SSID) BJNPSETUP Wi-Fi security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout settings (WSD) 15 minutes Enable/disable Bonjour Enable Bonjour service name* Canon ModelName LPR protocol settings Enable RAW protocol Enable LLMNR Enable Wi-Fi DRX settings Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel. LAN settings Wireless Direct Defaults Item Default Network name (SSID) DIRECT-abXX-ModelName *1 *2 Password YYYYYYYYYY *3 461 Wi-Fi security WPA2-PSK (AES) Connection request confirmation Displayed 2.4GHz/5GHz Switch 2.4GHz *1 Default value depends on printer. To check value, use operation panel. *2 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *3 The password is specified automatically when the printer is turned on for the first time. 462 Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices directly without a wireless router) This section describes Wireless Direct, which allows you to print by connecting the devices to the printer directly. Important • You can connect up to 5 devices to the printer at the same time with Wireless Direct. • Check the usage restrictions and connect the printer to the Wireless Direct. Restrictions Connecting a smartphone/tablet/computer to the printer 1. Enable Wi-Fi function on smartphone/tablet/computer. Enable Wi-Fi in the Settings menu on your smartphone/tablet/computer. For instructions on enabling the Wi-Fi function, refer to the instruction manual for your smartphone/ tablet/computer. 2. Select (Setup) on HOME screen. 3. Select Printer settings 4. Select LAN settings 5. Select Wireless Direct. 6. Select Connect to smartphone. 463 7. Select iPhone/iPad to connect with an iPhone/iPad, Android device to connect with an Android device, and Others to connect with other device. • iPhone/iPad 1. Select QR Code. 2. Scan the displayed QR code with the iPhone/iPad standard camera app or smartphone/ tablet app . The iPhone/iPad is connected to the printer. Note (Back) in the screen displayed QR code and • If the QR code cannot be read, select connect the printer from Connect to smartphone > Others. • Android device 1. Select QR Code. 2. Scan the displayed QR code with the Android device in one of the following ways. ◦ Select network and Wi-Fi on the setting of Android device. Select QR code icon to the right of the Add network at the bottom of the list of Wi-Fi connections and scan the QR code. ◦ Scan the displayed QR code with the Android standard camera app or smartphone/ tablet app . ◦ Scan the displayed QR code with a QR code reading app. The Android device is connected to the printer. Note • Wireless Direct using QR code can be used with Android 5.0 or later. • It is available in Android 10 or later to scan QR code from setting and read QR code with the Android standard camera. • Depending on the smartphone/tablet, QR code may not be readable. • If the QR code cannot be read, select (Back) in the screen displayed QR code and connect the printer from Connect to smartphone > Others. • Others 1. Select Next. Network name (SSID) and Password are displayed. Note • To show the password, select Show password. To hide the password, select Hide password. • The password is required when connecting smartphone/tablet/computer to the printer. 464 2. Select "DIRECT-XXXX-ModelName" ("X" represents alphanumeric characters) on your smartphone/tablet/computer. 3. Enter Password on smartphone/tablet/computer. The smartphone/tablet/computer is connected to the printer. Note • If the printer is set to display a confirmation screen in Connection request confirmation of Changing Wireless Direct Setting, when the wireless direct compatible device connects to the printer, a confirmation screen asking for permission to connect is displayed on the printer operation panel. Make sure the name on the operation panel is the same as that of your wireless communication device and select Yes. You can print from your smartphone or tablet by installing the App. Download it from App Store and Google Play. For iOS device For Android device Changing Wireless Direct Setting Change the settings for the Wireless Direct following the procedure below. 1. Make sure that printer is turned on. 2. Select (Setup) on HOME screen and select Printer settings. 3. Select LAN settings 4. Select Wireless Direct. Note • To change the Wireless Direct settings, you need to enable Wireless Direct in advance. Select Enable/disable Wireless Direct on the menu screen displayed when selecting Wireless Direct and enable Wireless Direct. 5. Select a setting item. Scroll down if necessary. • See settings 465 The setting values for using the printer with Wireless Direct are displayed. • Change network name (SSID) Change the identifier (SSID) for Wireless Direct. The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually 1. Select the displayed identifier (SSID). 2. Change using the keyboard that appears. 3. When you have finished making changes, select OK. ◦ To set automatically 1. Select Auto update. 2. Select Yes. You can check the updated setting. Note • To show the password, select Show password. To hide the password, select Hide password. • Change password Change the password for Wireless Direct. ◦ To set manually 1. Select Change manually. 2. Select the displayed password. 3. Enter the new password (10 characters). Change using the keyboard that appears. 4. When you have finished making changes, select OK. ◦ To set automatically 1. Select Auto update. 2. Select Yes. You can check the updated setting. Note • To show the password, select Show password. To hide the password, select Hide password. • Connection request confirmation Change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the printer. 466 If you want the printer to display the screen to inform you a Wi-Fi Direct compatible device is connecting to the printer, select ON. Important • To prevent an unauthorized access, we recommend you should select the setting to display the confirmation screen. • 2.4GHz/5GHz Switch Change the frequency used for Wireless Direct. While using Wireless Direct (2.4 GHz), the connection of nearby Bluetooth speakers may be interrupted from time to time. In such a case, switching to 5 GHz will reduce the trouble. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device. 467 Problems While Printing (Scanning) from Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet 468 Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-Fi Cannot Connect to Printer through Wireless Direct Note • For problems on printing with other connection methods or more on performing settings of each connection method: Using PIXMA/MAXIFY Cloud Link Printing from iOS Device (AirPrint) Cannot Communicate with Printer via Wi-Fi If your smartphone/tablet cannot communicate with the printer, check the following. Check power status of printer, network devices (e.g. wireless router), and your smartphone/tablet. Check 1 • Turn on the printer or devices. • If the power is already turned on, cycle the power switch. • It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode) or to update the wireless router firmware. For details, contact the manufacturer of your wireless router. Check 2 Check settings of your smartphone/tablet. Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check 3 • Use the Is printer connected to wireless router? icon on the lower left of the touch screen to check the connection status between the printer and wireless router. If the icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer. • Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are identical with those of the wireless router. 469 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network settings information or use the operation panel to display it. ◦ Display on the operation panel of the printer. LAN settings ◦ Print the network settings. Printing Network Settings Note • If you have a computer, Wi-Fi Connection Assistant allows you to diagnose and repair the network status. Select the link below to download Wi-Fi Connection Assistant and install it. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Are network settings of your smartphone/tablet identical with those of wireless router? Check 4 Make sure the network settings of the <span class="other_ui">printer</span> (e.g. network name (SSID) or network key password) are identical with those of the wireless router. To check the settings of your smartphone/tablet, refer to the instruction manual provided with it. If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Check 5 Make sure the printer is not placed too far away from the wireless router. If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place the printer and wireless router close to each other. There may be a problem with the signal. Monitor signal status and move printer and wireless router as necessary. Check 6 Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. 470 Check the signal strength on the touch screen. Using Touch Screen Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following. Check 1 Check power status of printer and device (e.g. smartphone/tablet). Turn on the printer or devices. If the power is already turned on, cycle the power switch. Check 2 Check if the icon is displayed on the touch screen of the printer. If it is not displayed, Wireless Direct is disabled. Please turn on the Wireless Direct. Check 3 Check settings of your smartphone/tablet. Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check 4 Check that printer is selected as connection for devices (e.g. smartphone/ tablet). Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for devices. Check the destination on your device. For details, refer to your device's instruction manual or visit the manufacturer's website. To check the network name (SSID) for Wireless Direct specified for the printer, print out the network settings information or use the operation panel to display it. • Display on the operation panel of the printer. LAN settings • Print the network settings. Printing Network Settings Check 5 Check that Wireless Direct password set for printer is entered correctly. 471 To check the password specified for the printer, print out the network settings information or use the operation panel to display it. • Display on the operation panel of the printer. LAN settings • Print the network settings. Printing Network Settings Check 6 Check that printer is not placed too far away from device. If the distance between the printer and the device is too far, wireless communication becomes poor. Place the printer and the device close to each other. Check 7 Check that 5 devices are already connected. Wireless Direct does not allow more than 5 devices to be connected. Note • This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (connection, scanner/copy and etc.) may not apply. For details about the functions of your printer, see Product Specifications. 472 Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Cannot Print on the Disc Label Resolving Print Quality Problems Change to Offline (Windows) No Ink Level Appears in Canon IJ Printer Status Monitor (Windows) 473 Printer Does Not Print Check 1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. The ON lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts. Check 2 Make sure that the paper output tray is at the normal print position. When you are not using the multi-purpose tray, pull the paper output tray out to the front side until you see a and select OK on the touch screen. Check 3 Make sure that the cassette is correctly inserted. If there is an object under the printer, the cassette cannot be correctly inserted and paper may not be correctly fed. Make sure there are no objects under the printer and push the cassette flatly into the printer until it stops. Loading Plain Paper in Cassette Check 4 Make sure printer is properly connected to computer. If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you use the printer with a network connection, make sure the printer is correctly set up for network use. 474 Cannot Find Printer on Network (Windows/macOS) Note • Wi-Fi Connection Assistant allows you to diagnose and repair the network status. Select the link below to download Wi-Fi Connection Assistant and install it. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Make sure paper settings match information set for rear tray or cassette. Check 5 If the paper settings do not match the information set for the rear tray or cassette, an error message appears on the operation panel. Follow the instructions on the operation panel to solve the problem. Note • You can select whether the message which prevents misprinting is displayed. To change the message view setting when printing using the printer's operation panel: Feed settings To change the message view setting when printing using the Printer Driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (macOS) Check 6 If printing from a computer, delete unnecessary print jobs. • For Windows: Deleting the Undesired Print Job • For macOS: Deleting the Undesired Print Job Check 7 Are your printer's Printer Driver selected when printing? The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as default printer to make the one selected by default. 475 Default Printer Keeps Changing (Windows) • For macOS: Make sure your printer's name is selected in Printer in the Print dialog. Note • If multiple printers are registered to your computer, select Set as Default Printer from System Preferences > Printers & Scanners for a printer to make the one selected by default. Check 8 Are you trying to print a large data file? (Windows) If you are trying to print a large data file, it takes a long time to start printing. If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box. For details, refer to Page Setup Tab Description. Important • Selecting On for Prevention of Print Data Loss may reduce print quality. • After printing is completed, select Off for Prevention of Print Data Loss. Check 9 If printing from your computer, restart the computer. Restart the computer and try printing again. Important • For Windows: To restart your computer, choose Restart instead of Shut down. 476 Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Check 1 Check the printer is placed on the right spot. Place the printer on a flat table or similar platform. Check 2 Make sure paper is loaded in the specified cassette or rear tray. Paper Sources Check 3 When loading paper, consider the following. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load limit. However, paper may not feed correctly at the maximum capacity, depending on the type of paper or environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of paper you load at a time to less than half of the paper load limit. • Always load the paper in portrait orientation, regardless of the printing orientation. • When you load the paper on the rear tray, place the print side facing UP and align the right and left paper guides with the paper stack. Paper Sources • In the cassette, be sure to load only plain paper. • When you load the paper on the cassette, place the print side facing DOWN and align the right/left/front paper guides with the paper stack. Paper Sources Check 4 Is paper too thick or curled? Unsupported Media Types Check 5 When loading envelopes, consider the following. • When printing on envelopes, see Loading Envelopes in Rear Tray, and prepare the envelopes before printing. Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly. Check 6 Make sure media type and paper size settings match with loaded paper. 477 Open the feed slot cover to make sure that there are not any foreign objects in the rear tray. Check 7 If the paper tears in the rear tray, see What to Do When Paper Is Jammed to remove it. If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. 478 Note • If the feed slot cover is opened, close it slowly. • See below if problem occurs right after jammed paper is removed from rear side. Removing Jammed Paper from Rear Side Check 8 Clean Paper Feed Roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. Check 9 If two or more sheets of paper feed from cassette at once, clean inside of cassette. See below for cleaning cassette pads. Cleaning Cassette Pads Check 10 Are transport unit attached properly? See Rear View for the positions of the transport unit and the rear cover. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 479 Cannot Print on the Disc Label Disc Label Printing Does Not Start Multi-Purpose Tray Does Not Feed Properly Multi-Purpose Tray Jammed Disc Label Printing Does Not Start Check 1 Is multi-purpose tray placed properly? Place the multi-purpose tray properly again and tap OK on the touch screen. Use the multi-purpose tray supplied with this printer. For more on placing the multi-purpose tray, see Placing a Printable Disc. Check 2 Is printable disc placed on multi-purpose tray? Place the printable disc on the multi-purpose tray properly and tap OK on the touch screen. Use the multi-purpose tray supplied with this printer. For more on placing the multi-purpose tray, see Placing a Printable Disc. Check 3 Has time elapsed since you placed the multi-purpose tray? If a certain period of time has elapsed since you placed the multi-purpose tray, it may be ejected. Follow the instructions on the touch screen and try the operation again. Multi-Purpose Tray Does Not Feed Properly Check 1 Is multi-purpose tray placed properly? Place the multi-purpose tray properly again and tap OK on the touch screen. Use the multi-purpose tray supplied with this printer. For more on placing the multi-purpose tray, see Placing a Printable Disc. Check 2 Unrecognizable printable disc may be placed. Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer. 480 Multi-Purpose Tray Jammed Pull out the multi-purpose tray gently. If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray will automatically be ejected. When the multi-purpose tray is pulled out, place the multi-purpose tray again and retry printing. For more on placing the multi-purpose tray, see Placing a Printable Disc. If the multi-purpose tray is still jammed, check if there is a problem with the printable disc. Multi-Purpose Tray Does Not Feed Properly 481 Resolving Print Quality Problems If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Check 1 Do page size and media type settings match size and type of loaded paper? If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color. Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper. The method for checking the paper and print quality settings differs depending on what you are using your printer for. • Copying from printer or printing from memory card Check the settings using the operation panel of the printer. Setting Items for Copying Setting Items for Photo Printing Using Operation Panel • Printing from your computer Check the settings using the Printer Driver. Basic Printing Setup • Printing from your smartphone/tablet using App Check the settings on the App. Print Photos from Your Smartphone Check 2 Make sure appropriate print quality is selected (see list above). Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing. Check 3 If problem is not resolved, click on illustration that corresponds to problem. 482 Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks Lines Are Misaligned/Distorted Paper Is Smudged/ Printed Surface Is Ink Blots/Paper Curl Vertical Line Next to Image Scratched 483 Images Incomplete/ Cannot Complete Lines Incomplete or Missing (Windows) Back of Paper Is Smudged Uneven Colors Printing Streaked Colors Note • This web page contains information about several models. Depending on the specifications of the printer you are using, some of the features described (connection, scanner/copy and etc.) may not apply. For details about the functions of your printer, see Product Specifications. 484 Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Check status of ink tanks. Replace ink tank if ink has run out. Checking Ink Status on the Touch Screen Replacing Ink Tanks Check 3 Are the orange tape and plastic wrap still on the ink tank? Make sure all the protective plastic wrap is peeled off to expose the Y-vent area, as shown below (A). If the orange tape remains on the ink tank (B), peel it off. 485 Check 4 Are the print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. Step 1 Printing a Nozzle Check Pattern After printing the nozzle check pattern, examine the pattern. • From the printer Printing the Nozzle Check Pattern If the pattern is not printed correctly, Check if the ink tank for the problem color is empty. if the ink tank in not empty, go to the next step. Step 2 Clean the print head. After cleaning the print head, print the nozzle check pattern and check the result. • From the printer Cleaning the Print Head If it still does not improve, go to the next step. Step 3 Clean the print head again. After cleaning the print head again, print the nozzle check pattern and check the result. If it still does not improve, go to the next step. Step 4 Clean the print head deeply. After cleaning the print head deeply, print the nozzle check pattern and check the result. • From the printer Deep Print Head Cleaning If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the next step. Step 5 Clean the print head deeply again. After cleaning the print head deeply again, print the nozzle check pattern and check the result. If it still does not improve, go to the next step. Step 6 Request a repair If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. When using paper with one printable surface, check the correct printable side of the paper. Check 5 Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the cassette, load paper with the printable side facing down. Refer to the instruction manual supplied with the paper for detailed information on the printable side. • When copying, see also the sections below: Check 6 Is platen glass dirty? Clean the platen glass. 486 Cleaning Platen and Document Cover Check 7 Make sure original is properly loaded on platen. When you load the original on the platen, load it with the side to be copied facing down. Loading Originals Check 8 Is copy source a printed paper by printer? If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original. Print from the printer directly, or reprint from the computer if you can reprint from it. 487 Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform print head alignment. If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. Aligning the Print Head Manually Check 3 Increase print quality and try printing again. Increasing the print quality using operation panel of the printer or from computer may improve the print result. 488 Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Check paper type. Make sure you are using the right paper for what you are printing. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Supported Media Types Check 3 Correct curl before loading paper. When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality. We recommend putting unused paper back into the package and storing it flat. • Plain Paper: Turn the paper over and reload it to print on the other side. • Other Paper such as envelope: If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 489 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing. This may improve the print result. (B) Print side We recommend feeding paper that has been curled outward one sheet at a time. Check 4 Set printer to prevent paper abrasion. Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper abrasion using the operation panel or the computer. This may reduce the print speed. * Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs. Select (Setup) on HOME screen, select Printer settings > Print settings in this order, and then set Prevent paper abrasion to ON. Changing Settings from Operation Panel If ink bleeds, make sure that Improve bleeding and thickened black text/ lines (plain paper) is checked. (Windows) Check 5 It may be possible to improve the bleeding of characters and lines when printing on plain paper. 490 Set it at Print Options dialog box on Page Setup sheet in the Printer Driver. Restore the setting after printing. Improve bleeding and thickened black text/lines (plain paper) Check 6 If brightness is set low, increase brightness setting and try printing again. If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. • Printing from your computer (Windows) Check the brightness setting in the Printer Driver. Adjusting Brightness • Copying Setting Items for Copying Check 7 Is platen glass dirty? Clean the platen glass. Cleaning Platen and Document Cover Check 8 Is paper feed roller dirty? Clean paper feed roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. Check 9 Is inside of printer dirty? During 2-sided printing, ink may stain the inside of the printer, smudging the printout. Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • To prevent staining inside the printer, be sure to set the correct paper size. Check 10 Set longer ink drying time. This allows the printed surface to dry, preventing smudges and scratches. • For Windows: Set the waiting time using Remote UI. 1. Open Remote UI on the web browser of your device. Configuration Changes / Display Printer Status Using Web Browser 2. Select Log in on Remote UI. 491 Note • If you specify the administrator password, enter the password. 3. Select Printer settings 4. Select Ink drying wait time • For macOS: Set the waiting time using Remote UI. Opening Remote UI for Maintenance 492 Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the both margins. Set the paper size to match the loaded paper. Resolving Print Quality Problems Note • The direction or pattern of the vertical lines (A) may vary depending on the image data or the print setting. • This Product performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is ejected for cleaning. Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto the paper if the loaded paper is larger than the set size. 493 Images Incomplete/Cannot Complete Printing If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check the following items. Check 1 Select setting not to compress printing data(Windows). If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the Printer Driver. Select the Do not allow application software to compress print data check box and click OK. Important • Clear the check box once printing is complete. Check 2 Are you trying to print a large data file? (Windows) If you are trying to print a large data file, printing may not be performed properly due to missing print data. Select On for Prevention of Print Data Loss on the Print Options dialog box of the Printer Driver. For details, refer to Page Setup Tab Description. Important • Selecting On for Prevention of Print Data Loss may reduce print quality. • After printing is completed, select Off for Prevention of Print Data Loss. Check 3 Your hard disk may not have sufficient free space to store job. Delete unnecessary files to free up disk space. 494 Lines Incomplete or Missing (Windows) Check 1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Check 2 Are you trying to print a large data file? (Windows) If you are trying to print a large data file, printing may not be performed properly due to missing print data. Select On for Prevention of Print Data Loss on the Print Options dialog box of the Printer Driver. For details, refer to Page Setup Tab Description. Important • Selecting On for Prevention of Print Data Loss may reduce print quality. • After printing is completed, select Off for Prevention of Print Data Loss. 495 Back of Paper Is Smudged Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During 2-sided printing, or too much printing, ink may stain the inside of the printer. 496 Uneven or Streaked Colors Check 1 Increase print quality and try printing again. Increasing the print quality using operation panel of the printer or from computer may improve the print result. Check 2 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. Aligning the Print Head Manually 497 Change to Offline (Windows) If the printer cannot communicate with the computer, an error message "Offline" may be displayed when printing. To bring the printer back online, try the following. 1. Check the connection (USB/Wi-Fi). For USB connection: Make sure that the USB-connected printer is recognized by the computer. For Wi-Fi connections: Make sure that icon appears on the printer's touch screen. 2. Turn off printer and then turn it on again. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. 3. Check the name of the MP Drivers (Printer Driver). Check the names of the printer and MP Drivers (Printer Driver) match. Set the using printer as default. Default Printer Keeps Changing (Windows) Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. 4. Make sure that printer is not set to Use Printer Offline mode. For Windows 11: 1. Open Set Printers & scanners. 2. Click the name of printer you want to configure. 3. Click Print preferences. Print preferences window opens. 4. Click Maintenance sheet. 5. Click View Printer Status. The Canon IJ Status Monitor window is displayed. 6. Click Display Print Queue of the Canon IJ Status Monitor window. 498 The Print Queue window is displayed. 7. Click Printer menu in the window displayed. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. For Windows 10: 1. Open Set Printers & scanners. 2. Click the name of printer you want to configure, and select Open queue. The Print Queue window is displayed. 3. Click Printer menu in the window displayed. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. 5. For Wi-Fi/Wired LAN connections, use Wi-Fi Connection Assistant to change settings. Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. Starting Up Wi-Fi Connection Assistant Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. 6. Uninstall MP Drivers (Printer Driver) and reinstall MP Drivers (Printer Driver). If your MP Drivers (Printer Driver) version is old or not installed correctly, you may not be able to print. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. 7. Restart computer. The computer may be unstable for some reason. Restart the computer and try to print. Important • To restart your computer, choose Restart instead of Shut down. 499 Scanning Problems (Windows) Scanning Problems 500 Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start 501 Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Check for any printererrors. For messages, see When Error Occurred. Check 3 Connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Check 5 With network connection, check the connection status and reconnect as needed. Network Scan Settings Check 6 Restart the computer. Check 7 Reinstall MP Drivers from the Setup CD-ROM or our website. 502 ScanGear (Scanner Driver) Does Not Start Check 1 Make sure MP Drivers is installed. If not installed, install MP Drivers from the Setup CD-ROM or our website. Check 2 Select your scanner or printer on the application's menu. Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note • The operation may differ depending on the application. • Use the WIA driver when scanning from a WIA-compliant application. Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN. You cannot start ScanGear (scanner driver) from applications not supporting TWAIN. Check 4 Scan and save images with Scan Utility and open the files in your application. 503 Scanning Problems (macOS) Scanning Problems 504 Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 505 Scanner Does Not Work Check 1 Check that your scanner or printer is turned on. Check 2 Check for any printer errors. For messages, see When Error Occurred. Check 3 With network connection, check the connection status and reconnect as needed. Check 4 With USB connection, connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 5 Check 6 Restart the computer. To scan from the printer's operation panel with USB connection, click Scanfrom-Operation-Panel Settings in the Settings (General Settings) dialog, and then check that the following checkboxes are selected. Check 7 • Your scanner or printer • Enables scanning from the operation panel 506 Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Scan and save images with IJ Scan Utility Lite and open the files in your application. Check 3 Check 4 Your scanner may be locked. (Personal scanners only) If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position ( ), then reconnect the USB cable. 507 Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in Touch Screen 508 Printer Does Not Turn On Check 1 Press ON button Turning the Printer On and Off Check 2 Make sure power cord is securely connected to printer, and then turn on again. The Power Cord Connector is slightly oblique. Check 3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 509 Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed. 1. Check that printer is turned on. 2. Select (Setup) on HOME screen. 3. Select ECO. 4. Select Energy saving settings. 5. Select Auto power off. 6. Select Never. The setting to shut off the power automatically is disabled. 510 USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow. • Hi-Speed USB connection does not work. • A message such as "This device can perform faster" appears(Windows). If the above is the case, check the following. USB Connection Does Not Work Properly Note • If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of Full-Speed or Low-Speed. In this case, the printer works properly but printing (scanning) speed may slow down due to the communication speed. USB Connection Not Recognized Check 1 Make sure printer is turned on. Check 2 Unplug the USB cable from the printer and the computer, and then connect it again. As the illustration below, the USB port is at the back of the printer. Important • Check the orientation and angle of the "Type-B" connector when connecting to the printer. The connection part is slightly oblique. For details, refer to the instruction manual supplied with the USB cable. Check that Enable bidirectional support is selected in Ports sheet of Printer properties dialog box(Windows). Check 3 511 If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Check 4 Initialize the printer settings. Select (Setup) on HOME screen > Printer settings > Reset settings > Reset all. Reset settings After initializing the printer settings, redo setup. Refer to Setup Guide and redo setup. USB Connection Does Not Work Properly Check Check following to make sure your system environment supports Hi-Speed USB connection. • The types of USB cables that can be used differ depending on your printer. Check the shape of the USB cable connection of the printer. What Is USB Cable? • Does the USB port on your computer support Hi-Speed USB connection? • Does the USB cable or the USB hub support Hi-Speed USB connection? Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10 feet / 3 meters or so. • Is the Hi-Speed USB driver working properly on your computer? Make sure the latest Hi-Speed USB driver is working properly and install the latest version of the Hi-Speed USB driver for your computer, if necessary. Important • For more information, contact the manufacturer of your computer, USB cable, or USB hub. 512 Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Select (HOME) button. 2. Select (Setup). Using Touch Screen 3. Select . 4. Select fifth setting item from top. 5. Select a language for touch screen. 6. Select button on lower left. The desired language appears. 513 Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of Printer 514 Failed to MP Drivers (Printer Driver) Installation (Windows) If the MP Drivers (Printer Driver) were not installed correctly, make sure that all Windows Updates have been applied. If all Windows Updates have not been applied, apply all Windows Updates. After confirming Windows Update, perform the following operations to install the MP Drivers (Printer Driver). 1. Open screen to uninstall MP Drivers (Printer Driver). For Windows 11: Select Settings > Apps. Select Apps & features. For Windows 10: Select Settings > Apps. For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the model name. 3. If you find MP Drivers (Printer Driver) for printer you want to install, uninstall it. If not found, proceed to the next step. 4. Restart computer. After restarting, install the latest MP Drivers (Printer Driver). Important • For Windows: To restart your computer, choose Restart instead of Shut down. 515 Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Check 1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer. Important • Check the orientation and angle of the "Type-B" connector when connecting to the printer. The connection part is slightly oblique. For details, refer to the instruction manual supplied with the USB cable. Check 2 Follow procedure below to connect printer and computer again. 1. Unplug USB cable from printer and computer and connect it again. 2. Make sure no printer operation is in progress and turn off. 3. Turn on printer. Check 3 Follow the steps below to install MP Drivers (Printer Driver) again. 1. Download the latest MP Drivers (Printer Driver). 2. Turn off printer. 3. Restart computer. After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. 516 • For Windows: To restart your computer, choose Restart instead of Shut down. 517 Updating MP Drivers (Printer Driver) in Network Environment (Windows) Download the latest MP Drivers (Printer Driver) in advance. Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver) according to the specified installation procedure. Note • The network settings on the printer are not affected, so the printer can be used on the network without redoing settings. 518 Errors and Messages When Error Occurred Message Is Displayed 519 When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message is displayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows): 520 When a Support Code and a Message are displayed on the Printer's Touch Screen: For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors. For details on how to resolve errors without Support Codes, see Message Is Displayed. 521 Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Message Is Displayed on Printer's Touch Screen Check the message and take appropriate action. • Power was not turned off correctly the last time. Press the button when turning power off. The printer may have been unplugged while the power was still on. Select OK on the printer's touch screen to cancel the error. Refer to Turning the Printer On and Off for the correct way to turn the power off. • Cannot connect to the server. Please wait a while and try again. The printer cannot connect to the server due to a communication error. Select OK on the printer's touch screen to cancel the error and try again after a while. • Saved data is not of a supported type. ◦ There is no image data or document data saved on the memory card that can be read by this printer. ◦ The printer may not recognize the file if the file name or folder path contains certain characters. Use only alphanumeric characters. ◦ Image data edited or processed on a computer must be printed from the computer. Note • When a photo which has been processed on a computer is selected, "?" is displayed on the printer's touch screen. Error Regarding Automatic 2-sided Printing Is Displayed Check See Automatic 2-sided Printing Problems and take the appropriate action. Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on. Check the error message displayed on the computer and click OK. 522 The printer starts printing. Refer to Turning the Printer On and Off for the correct way to turn the power off. Writing Error/Output Error/Communication Error (Windows) Check 1 If the ON lamp is off, make sure printer is plugged in and turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check 2 Make sure printer is properly connected to computer. If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you use the printer over a LAN, make sure the printer is correctly set up for network use. Check 3 Make sure MP Drivers are installed correctly. Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. When printer is connected to your computer with a USB cable, check device status from your computer. Check 4 Follow the procedure below to check the device status. 1. Select Control Panel > Hardware and Sound > Device Manager. Note • If the User Account Control screen is displayed, select Yes. 2. Open USB Printing Support Properties. Double-click Universal Serial Bus controllers and USB Printing Support. Note • If the USB Printing Support Properties screen is not displayed, make sure the printer is correctly connected to the computer. Check 2 Make sure printer is properly connected to computer. 3. Click General tab and check for a device problem. If a device error is shown, see Windows Help to resolve it. 523 Other Error Messages (Windows) If an error message is displayed somewhere other than printer status monitor, check the following: Check • "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of free space on the disk. • "Could not spool successfully due to insufficient memory" Close other applications to increase the available memory. If you still cannot print, restart your computer and retry the printing. • "Printer driver could not be found" Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. • "Could not print Application name - File name" Try printing again once the current job is complete. 524 When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message is displayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows): 525 When a Support Code and a Message are displayed on the Printer's Touch Screen: For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors. For details on how to resolve errors without Support Codes, see Message Is Displayed. 526 List of Support Codes for Printer Errors Support codes are displayed on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Codes Displayed on Printer's Touch Screen and Computer Screen • 1000 to 1ZZZ 1000 1001 1002 1003 1013 1200 1240 1258 1259 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1415 15A1 15A2 15A3 1600 1660 1684 1688 1689 168C 1700 1701 1730 1731 1750 1830 1850 1851 1855 1857 185B 185C 185D 1871 2114 2500 2700 3413 3438 3440 3441 3442 3443 1876 • 2000 to 2ZZZ 2110 2113 • 3000 to 3ZZZ 3402 3403 3405 3407 3408 3412 3444 3445 3446 3447 3454 3455 410A 495A 5050 5100 5200 520E 5400 5700 5B00 5B01 5C02 • 4000 to 4ZZZ 4103 4104 • 5000 to 5ZZZ 5011 5012 • 6000 to 6ZZZ 6000 6001 6004 6500 6502 6503 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6930 6931 6932 6933 6934 6935 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6D01 527 • 7000 to 7ZZZ 7500 7600 7700 7800 • 8000 to 8ZZZ 8300 • A000 to ZZZZ C000 C100 C101 Note • If no support code is displayed but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally. 528 What to Do When Paper Is Jammed If a paper jam occurs during printing (support code 1300/1303/1304/1313 is displayed), follow the procedure below. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally. Check 1 Is the multi-purpose tray stored correctly? If the multi-purpose tray is stored incorrectly, the printer may detect it as a paper jam. Storing the Multi-purpose Tray Check 2 Is the jammed paper visible in the paper output slot (A)? Removing Jammed Paper through Paper Output Slot Check 3 Are there any foreign objects in the feed slot of the rear tray (B)? What to Do If Paper Is Not Fed/Output Normally Check 4 Is the jammed paper visible in the feed slot of the rear tray (B)? Remove any paper other than the jammed paper on the rear tray, and then check if the jammed paper is visible in the feed slot of the rear tray. Removing Jammed Paper through Feed Slot of Rear Tray Check 5 Is the jammed paper visible in the feed slot of the cassette (C)? Retract the paper output support and the paper output tray, remove the cassette, and then check if the jammed paper is visible in the feed slot of the cassette. Removing Jammed Paper through Feed Slot of Cassette 529 Check 6 If the jammed paper is not visible in the paper output slot or the feed slot. Removing Jammed Paper inside Printer Storing the Multi-purpose Tray When the multi-purpose tray is not in use, store it in the multi-purpose tray storage compartment on the back of the cassette. How to Detach / Attach Multi-purpose Tray If the measures above do not solve the problem, check Check 2 through Check 6 . Removing Jammed Paper through Paper Output Slot 1. Hold jammed paper firmly with both hands and pull it out slowly. Slowly pull out the paper so as not to tear it. Note • If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may be ejected automatically. Tap Stop on the printer's touch screen to stop printing, and then turn off the printer. • If the paper cannot be pulled out or is torn, open the printer's scanning unit / cover and remove jammed paper inside the printer. Removing Jammed Paper inside Printer 2. Select OK on printer's touch screen. The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing. 530 Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. 1240 error is displayed 1259 error is displayed If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer. Removing Jammed Paper through Feed Slot of Rear Tray 1. Hold jammed paper firmly with both hands and pull it out slowly. Slowly pull out the paper so as not to tear it. Note • If the paper cannot be pulled out or is torn, refer to the following page to detach the transport unit and then pull out the jammed paper from the feed slot of the rear tray. Removing Jammed Paper from Rear Side 2. Load paper in rear tray. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray Note • Make sure you are using suitable paper and loading it correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. 3. Select OK on printer's touch screen. 531 The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. 1240 error is displayed 1259 error is displayed If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer. Removing Jammed Paper through Feed Slot of Cassette 1. Retract paper output support and paper output tray, and close operation panel. 2. Hold jammed paper firmly with both hands and pull it out slowly. Slowly pull out the paper so as not to tear it. Note • If the paper cannot be pulled out or is torn, detach the rear cover and remove the jammed paper from the rear side. Removing Jammed Paper from Rear Side 3. Load paper in cassette. Loading Plain Paper in Cassette Note • The loadable paper in the cassette is A4, A5 or B5 plain paper. 4. Open operation panel, and pull out paper output tray and paper output support. 5. Select OK on printer's touch screen. The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. 1240 error is displayed 1259 error is displayed 532 If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer. 533 Removing Jammed Paper inside Printer 1. Tap Stop on printer's touch screen. 2. Turn off printer and unplug it. 3. Open scanning unit / cover. Important • Do not touch the clear film (A). If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. 4. Check if jammed paper is under print head holder. If the jammed paper is under the print head holder, move the print head holder to the far right or left, whichever makes it easier to remove the paper. When moving the print head holder, hold the print head holder and slide it slowly to the far right or left. 534 5. Hold jammed paper firmly with both hands. If the paper is rolled up, pull it out and grasp the edges of the paper. 6. Slowly pull out jammed paper so as not to tear it. 535 7. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the print head holder? • Any small bits of paper left in the printer? • Any paper left in the left and right empty spaces (D) in the printer? 8. Close scanning unit / cover. To close the scanning unit / cover, lift it up slightly and then lower it gently. 536 9. Plug printer back in and turn printer back on. 10. Load paper. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray Loading Plain Paper in Cassette Note • Make sure you are using suitable paper and loading it correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. 11. Redo printing. All jobs in the print queue are canceled. Redo the printing. 1240 error is displayed 1259 error is displayed If the measures above do not solve the problem, see Removing Jammed Paper from Rear Side. 537 Removing Jammed Paper from Rear Side 1. Tap Stop on printer's touch screen. 2. Turn off printer and unplug it. 3. Retract rear tray, paper output support and paper output tray, and then close operation panel. 4. Turn printer so that rear side of printer faces toward you. 5. Open rear tray cover and pull up paper support. 6. Detach rear cover. Pull out the rear cover. 538 7. Hold jammed paper firmly with both hands and pull it out slowly. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit and then remove the paper. 1. Detach transport unit. Lift up the transport unit and pull it out. 539 2. Slowly pull out jammed paper. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 4. If parts (A) are raised, tip them toward you. Important • If you replace the transport unit without lowering parts (A) toward you, it could damage the printer. 540 5. Replace transport unit. Insert the transport unit until it reaches the back of the printer. 8. Attach rear cover. Insert the projections of the right side of the rear cover into the printer, and then push the left side of the rear cover until it is closed completely. 541 9. Plug printer back in and turn printer back on. 10. Load paper. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray Loading Plain Paper in Cassette Note • Make sure you are using suitable paper and loading it correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. 11. Redo printing. All jobs in the print queue are canceled. Redo the printing. Note • If 1300 error recurs, check the feed slot of the rear tray again. If a foreign object is in the rear tray, refer to Check 1 in What to Do If Paper Is Not Fed/Output Normally and take appropriate action. 1240 error is displayed 1259 error is displayed If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 542 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. • There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, follow the messages displayed on the printer's touch screen. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray • If a foreign object is in the rear tray, refer to Check 1 Normally and take appropriate action. 543 in What to Do If Paper Is Not Fed/Output 1003 Cause Possible causes include the following. • There is no paper in the cassette. • Paper is not loaded in the cassette properly. What to Do After loading the paper in the cassette correctly, follow the messages displayed on the printer's touch screen. Loading Plain Paper in Cassette Note • This error may occur if the transport unit is not installed correctly. Refer to the following page to check the transport unit. Removing Jammed Paper from Rear Side 544 1013 Cause Compatible media is not loaded, or is loaded incorrectly in the multi-purpose tray. What to Do Remove the multi-purpose tray, load the multi-purpose tray compatible media correctly, and then place the multi-purpose tray back into the printer. Placing Multi-purpose Tray Select OK on the printer's touch screen to cancel the error. Important • When printing on multi-purpose tray compatible media, use the multi-purpose tray provided with the printer. Note • To cancel printing, tap Stop on the printer's touch screen. 545 1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Make sure to close the scanning unit / cover after replacing ink tanks. 546 1240 Cause Operation panel is closed or could not be opened. What to Do Remove any obstructions preventing the operation panel from opening. Open the operation panel. Important • Do not close the operation panel during printing. Note • To cancel printing, tap Stop on the printer's touch screen. 547 1259 Cause Paper output tray is not pulled out fully. What to Do 1. If there is anything obstructing operation panel from opening, remove it. 2. Open operation panel (A). 3. Check the position of paper output tray (B). 4. Pull out paper output tray firmly toward you by hand. Pull out the paper output tray until you see on the paper output tray. Important • Do not retract the paper output tray while the printer is operating. • This error may occur if the paper output tray is not fully pulled out after clearing a paper jam. 548 Note • To cancel printing, tap Stop on the printer's touch screen. 549 1401 Cause Print head may be damaged. What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 550 Shipping Tape etc. Are Still Attached (15A3) Cause Tape for securing print head holder during transportation may still be attached. What to Do Open the scanning unit / cover and make sure the tape for securing the print head holder during transportation has been removed. If the tape is still there, remove it and close the scanning unit / cover. When setting up the printer for the first time, click here and select your printer, and then follow the instructions. 551 1600 Cause Ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the printer with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. 552 1660 Cause The ink tank cannot be recognized. What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer. Check the ink tank. If you want to cancel printing, tap Stop on the printer. 553 1688 Cause The 1688 support code signifies that the printer has detected that one or more of your ink tanks is empty. What to Do The action you should take to resume operating the printer depends upon which function(s) of the printer you intend to use. 1. To PRINT or COPY If you intend to PRINT or COPY, you should take one of the following steps: (a) For each ink tank identified by the printer as being empty, disable the function that detects the level of ink remaining by touching the Stop button on the printer for at least five (5) seconds and then releasing it. If, due to individual usage factors, there is some residual amount of ink in the tank(s), you will be able to PRINT or COPY until the remaining ink is depleted. Please note that image quality may be diminished if you PRINT or COPY when there is little ink remaining in the tank(s). OR (b) Open the scanning unit / cover, replace each ink tank identified by the printer as being empty, and close the printer's cover. Canon recommends the use of new, genuine Canon ink tanks for optimal image quality. 2. To SCAN or FAX If you intend to SCAN (or FAX if your printer has that capability), you should take one of the following steps: (a) For each ink tank identified by the printer as being empty, disable the function that detects the level of ink remaining by touching the Stop button on the printer for at least five (5) seconds and then releasing it. You will be able to SCAN (or FAX if your printer has that capability) as long as the empty ink tanks remain installed in the printer. OR (b) Open the scanning unit / cover, replace each ink tank identified by the printer as being empty, and close the scanning unit / cover. Canon recommends the use of new, genuine Canon ink tanks for optimal image quality. Note • If the function for detecting the level of ink remaining in an ink tank is disabled, the ink tank will be displayed in white on the touch screen (if the printer has a touch screen) when you check the estimated remaining ink level. 554 1689 Cause The 1689 support code signifies that the printer has detected an issue with one or more of your ink tanks. What to Do The action you should take to resume operating the printer depends upon which function(s) of the printer you intend to use. 1. To PRINT or COPY If you intend to PRINT or COPY, you should take one of the following steps: (a) For each ink tank identified by the printer as having an issue, disable the function that detects the level of ink remaining by touching the Stop button on the printer for at least five (5) seconds and then releasing it. If there is ink in the tank(s), you will be able to PRINT or COPY until the remaining ink is depleted. Please note that image quality may be diminished if you PRINT or COPY when there is little ink remaining in the tank(s). OR (b) Open the printer's cover, replace each ink tank identified by the printer as having an issue, and close the printer's cover. Canon recommends the use of new, genuine Canon ink tanks for optimal image quality. 2. To SCAN or FAX If you intend to SCAN (or FAX if your printer has that capability), you should take one of the following steps: (a) For each ink tank identified by the printer as having an issue, disable the function that detects the level of ink remaining by touching the Stop button on the printer for at least five (5) seconds and then releasing it. You will be able to SCAN (or FAX if your printer has that capability) as long as all of the ink tanks remain installed in the printer. OR (b) Open the printer's cover, replace each ink tank identified by the printer as having an issue, and close the printer's cover. Canon recommends the use of new, genuine Canon ink tanks for optimal image quality. Note • If the function for detecting the level of ink remaining in an ink tank is disabled, the ink tank will be displayed in white on the touch screen (if the printer has a touch screen) when you check the estimated remaining ink level. 555 1700 Cause Ink absorber is almost full. What to Do Select OK on the printer's touch screen to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan. 556 Cassette Is Not Installed (1876) Cause Possible causes include the following. • The cassette is not installed. • The cassette is not pushed all the way into the printer. What to Do After loading the paper in the cassette and installing the cassette in the printer, and then follow the messages displayed on the printer's touch screen. Important • Align the paper guides of the cassette with both edges of the paper. Push the cassette all the way into the printer. Load the paper correctly and install the cassette correctly, referring to Loading Plain Paper in Cassette. 557 2110 Cause An incompatible print setting combination has been specified for the paper loaded in the cassette. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the cassette and retry printing/copying, follow the steps below. 1. Select Next. 2. Select Cancel print. 3. Reinstall cassette into printer. 558 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. 5. Specify paper information (paper size and media type). • When copying: 1. Select Settings. 2. Specify paper information (paper size and media type) that you checked in step 4. 559 • When printing photos saved on memory card: 1. Select at the bottom of the screen, and then select Settings. 2. Specify paper information (paper size and media type) that you checked in step 4. 560 Note • For the proper combination of paper size and media type, see below. Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6. Redo printing/copying. Other Measures Load paper specified in print settings To replace the paper in the cassette with paper suitable for the print settings and continue printing/copying, follow the steps below. 1. Check print settings, and select Next. 2. Select Replace the paper and print. 561 3. Load paper specified in print settings into cassette. 4. Check paper information (paper size and media type). Confirm that the displayed paper information matches the print settings. Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the cassette and the paper information registered in the printer, follow the steps below. Important • The printed result may not be the intended color or size. 1. Select Next. 562 2. Select Print with the loaded paper.. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2110 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select (Setup) on printer's HOME screen. 2. Select Feed settings. 563 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other). 4. Select Disable. 564 2113 Cause The print settings specified at the start of printing/copying are not suitable for either the paper loaded in the rear tray or the paper loaded in the cassette. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the printer and retry printing/copying, follow the steps below. 1. Select Next. 2. Select Cancel print. 3. Reload paper used for printing/copying. • When using paper from the rear tray: 565 • When using paper from the cassette: 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. • When using paper from the rear tray: Check the paper information (paper size and media type) and select Yes. • When using paper from the cassette: Check the paper information (paper size and media type). 566 5. Specify paper information (paper size and media type). • When copying: 1. Select Settings. 2. Specify paper information (paper size and media type) that you checked in step 4. • When printing photos saved on memory card: 1. Select at the bottom of the screen, and then select Settings. 567 2. Specify paper information (paper size and media type) that you checked in step 4. Note • For the proper combination of paper size and media type, see below. Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6. Redo printing/copying. 568 Other Measures Load paper specified in print settings To replace the paper in the rear tray / cassette with paper suitable for the print settings and continue printing/copying, follow the steps below. 1. Check print settings, and select Next. 2. Select Replace the paper and print. 3. Load paper specified in print settings into rear tray / cassette. • When changing the paper in the rear tray: 569 • When changing the paper in the cassette: 4. Check paper information (paper size and media type). • When the paper in the rear tray is changed: Confirm that the paper information displayed matches the print settings, and then select Yes. • When the paper in the cassette is changed: Confirm that the displayed paper information matches the print settings. 570 Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer, follow the steps below. Important • The printed result may not be the intended color or size. 1. Select Next. 2. Select Print with the loaded paper.. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. 571 Disable notifications for 2113 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select (Setup) on printer's HOME screen. 2. Select Feed settings. 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other). 4. Select Disable. 572 573 2114 Cause An incompatible print setting combination has been specified for the paper loaded in the rear tray. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the rear tray and retry printing/copying, follow the steps below. 1. Select Next. 2. Select Cancel print. 3. Reload paper in rear tray and close feed slot cover. 574 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. Check the paper information (paper size and media type) and select Yes. 5. Specify paper information (paper size and media type). • When copying: 1. Select Settings. 575 2. Specify paper information (paper size and media type) that you checked in step 4. • When printing photos saved on memory card: 1. Select at the bottom of the screen, and then select Settings. 2. Specify paper information (paper size and media type) that you checked in step 4. 576 Note • For the proper combination of paper size and media type, see below. Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6. Redo printing/copying. Other Measures Load paper specified in print settings To replace the paper in the rear tray with paper suitable for the print settings and continue printing/copying, follow the steps below. 1. Check print settings, and select Next. 2. Select Replace the paper and print. 577 3. Load paper specified in print settings into rear tray. 4. Check paper information (paper size and media type). Confirm that the paper information displayed matches the print settings, and then select Yes. Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer, follow the steps below. Important • The printed result may not be the intended color or size. 578 1. Select Next. 2. Select Print with the loaded paper.. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2114 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select (Setup) on printer's HOME screen. 2. Select Feed settings. 579 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other). 4. Select Disable. 580 4103 Cause Cannot perform printing with current print settings. What to Do Tap Stop on the printer's touch screen to cancel printing. Change the print settings specified when printing and retry printing. 581 5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure the ink tanks are properly installed. Check that the direction of the is correct as shown in the illustration below. Press the ink tank until it clicks into place. • Make sure print head holder motion is not impeded by protective material, jammed paper, etc. Remove any impediment. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A). If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. Turn the printer back on. 1240 error is displayed 1259 error is displayed 582 If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 583 5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 584 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan. 585 6000 Cause Printer error has occurred. What to Do If paper is jammed, see below. What to Do When Paper Is Jammed Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 586 Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Message Is Displayed on Printer's Touch Screen Check the message and take appropriate action. • Power was not turned off correctly the last time. Press the button when turning power off. The printer may have been unplugged while the power was still on. Select OK on the printer's touch screen to cancel the error. Refer to Turning the Printer On and Off for the correct way to turn the power off. • Cannot connect to the server. Please wait a while and try again. The printer cannot connect to the server due to a communication error. Select OK on the printer's touch screen to cancel the error and try again after a while. • Saved data is not of a supported type. ◦ There is no image data or document data saved on the memory card that can be read by this printer. ◦ The printer may not recognize the file if the file name or folder path contains certain characters. Use only alphanumeric characters. ◦ Image data edited or processed on a computer must be printed from the computer. Note • When a photo which has been processed on a computer is selected, "?" is displayed on the printer's touch screen. Error Regarding Automatic 2-sided Printing Is Displayed Check See Automatic 2-sided Printing Problems and take the appropriate action. Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on. Check the error message displayed on the computer and click OK. 587 The printer starts printing. Refer to Turning the Printer On and Off for the correct way to turn the power off. Writing Error/Output Error/Communication Error (Windows) Check 1 If the ON lamp is off, make sure printer is plugged in and turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check 2 Make sure printer is properly connected to computer. If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you use the printer over a LAN, make sure the printer is correctly set up for network use. Check 3 Make sure MP Drivers are installed correctly. Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. When printer is connected to your computer with a USB cable, check device status from your computer. Check 4 Follow the procedure below to check the device status. 1. Select Control Panel > Hardware and Sound > Device Manager. Note • If the User Account Control screen is displayed, select Yes. 2. Open USB Printing Support Properties. Double-click Universal Serial Bus controllers and USB Printing Support. Note • If the USB Printing Support Properties screen is not displayed, make sure the printer is correctly connected to the computer. Check 2 Make sure printer is properly connected to computer. 3. Click General tab and check for a device problem. If a device error is shown, see Windows Help to resolve it. 588 Other Error Messages (Windows) If an error message is displayed somewhere other than printer status monitor, check the following: Check • "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of free space on the disk. • "Could not spool successfully due to insufficient memory" Close other applications to increase the available memory. If you still cannot print, restart your computer and retry the printing. • "Printer driver could not be found" Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. • "Could not print Application name - File name" Try printing again once the current job is complete. 589
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