Draytek Vigor2860 Series Quick Start Guide

i

Vigor2860 Series Quick Start Guide


ii

Vigor2860 Series

VDSL2 Security Firewall

Quick Start Guide

Version: 3.0

Firmware Version: V3.7.8

(For future update, please visit DrayTek web site)

Date: January 07, 2015

i


Copyright Information

Copyright

Declarations

Trademarks

The following trademarks are used in this document:



Microsoft is a registered trademark of Microsoft Corp.



Windows, Windows 95, 98, Me, NT, 2000, XP, 7 and Explorer are trademarks of Microsoft Corp.



Apple and Mac OS are registered trademarks of Apple Computer Inc.



Other products may be trademarks or registered trademarks of their respective manufacturers.

Safety Instructions and Approval

Safety Instructions

Warranty



Read the installation guide thoroughly before you set up the router.



The router is a complicated electronic unit that may be repaired only be authorized and qualified personnel. Do not try to open or repair the router yourself.



Do not place the router in a damp or humid place, e.g. a bathroom.



Do not stack the routers.



The router should be used in a sheltered area, within a temperature range of +5 to +40 Celsius.



Do not expose the router to direct sunlight or other heat sources. The housing and electronic components may be damaged by direct sunlight or heat sources.



Do not deploy the cable for LAN connection outdoor to prevent electronic shock hazards.



Keep the package out of reach of children.



When you want to dispose of the router, please follow local regulations on conservation of the environment.

We warrant to the original end user (purchaser) that the router will be free from any defects in workmanship or materials for a period of two (2) years from the date of purchase from the dealer. Please keep your purchase receipt in a safe place as it serves as proof of date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, we will, at our discretion, repair or replace the defective products or components, without charge for either parts or labor, to whatever extent we deem necessary tore-store the product to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be offered solely at our discretion. This warranty will not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. The warranty does not cover the bundled or licensed software of other vendors. Defects which do not significantly affect the usability of the product will not be covered by the warranty. We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

Be a Registered

Owner

Firmware & Tools

Updates

© 2015 All rights reserved. This publication contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without written permission from the copyright holders.

Web registration is preferred. You can register your Vigor router via http://www.draytek.com.

Due to the continuous evolution of DrayTek technology, all routers will be regularly upgraded. Please consult the DrayTek web site for more information on newest firmware, tools and documents. http://www.draytek.com


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European Community Declarations

Manufacturer: DrayTek Corp.

Address: No. 26, Fu Shing Road, Hukou Township, Hsinchu Industrial Park, Hsinchu County,

Product:

Taiwan 303

Vigor2860 Series Router

DrayTek Corp. declares that Vigor2860 Series of routers are in compliance with the following essential requirements and other relevant provisions of R&TTE 1999/5/EC, ErP 2009/125/EC and RoHS

2011/65/EU

.

The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive

2004/108/EC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.

The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EC by complying with the requirements set forth in EN60950-1.

This product is designed for POT, DSL and 2.4GHz /5GHz WLAN network throughout the EC region.

Regulatory Information

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:



Reorient or relocate the receiving antenna.



Increase the separation between the equipment and receiver.



Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.



Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device may accept any interference received, including interference that may cause undesired operation.

The antenna/transmitter should be kept at least 20 cm away from human body.

DrayTek Vigor2860 series VDSL2/ADSL2+ routers are compliant with 47 C.F.R. Part 68.

More update, please visit www.draytek.com.

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iv

T a b l l e o f f C o n t t e n t t s

1. Introduction ........................................................................................ 1

1.1 Panel Explanation ...................................................................................... 2

1.1.1 For Vigor2860 ........................................................................................... 2

1.1.2 For Vigor2860n ......................................................................................... 4

1.1.3 For Vigor2860n-plus.................................................................................. 6

1.1.4 For Vigor2860Vn-plus ............................................................................... 8

1.1.5 For Vigor2860ac...................................................................................... 11

1.1.6 For Vigor2860Vac ................................................................................... 13

1.2 Package Content ...................................................................................... 16

2. Installing Your Router ...................................................................... 17

2.1 Hardware Installation ............................................................................... 17

2.2 Printer Installation.................................................................................... 18

3. Quick Setup ...................................................................................... 27

3.1 Accessing Web User Interface ................................................................ 27

3.2 Basic Configuration – Quick Start Wizard ............................................. 28

3.2.1 For WAN1 (ADSL/VDSL2) ...................................................................... 30

3.2.2 For WAN2 (Ethernet) .............................................................................. 34

3.2.3 For WAN3/WAN4 (USB) ......................................................................... 42

3.3 Wireless Configuration ............................................................................ 44

3.3.1 Basic Wireless LAN Concept .................................................................. 44

3.3.2 General Setup ......................................................................................... 45

3.3.3 Security Settings ..................................................................................... 46

3.4 Registering Vigor Router......................................................................... 47

4. Trouble Shooting.............................................................................. 51

4.1 Checking If the Hardware Status Is OK or Not....................................... 51

4.2 Checking If the Network Connection Settings on Your Computer Is OK

or Not............................................................................................................... 52

4.3 Pinging the Router from Your Computer ............................................... 55

4.4 Checking If the ISP Settings are OK or Not ........................................... 56

4.5 Backing to Factory Default Setting If Necessary................................... 57 v


4.6 Contacting DrayTek ................................................................................. 59


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1 .

.

I

I n t t r r o d u c t t i i o n

Vigor2860 series is a VDSL2 router with multi-subnet for secure and efficient workgroup management. It integrates IP layer QoS, NAT session/bandwidth management to help users control works well with large bandwidth.

By adopting hardware-based VPN platform and hardware encryption of

AES/DES/3DES, and hardware key hash of SHA-1/MD5, the router increases the performance of VPN greatly and offers several protocols (such as IPSec/PPTP/L2TP) with up to 32 VPN tunnels.

The object-based design used in SPI (Stateful Packet Inspection) firewall allows users to set firewall policy with ease. CSM (Content Security

Management) provides users control and management in IM (Instant

Messenger) and P2P (Peer to Peer) more efficiency than before. In addition,

DoS/DDoS prevention and URL/Web content filter strengthen the security outside and control inside.

Vigor2860 series supports USB interface for connecting USB printer to share printing function, 3G/4G USB modem for network connection, or connectivity for network FTP service.

1


1 .

.

1 P a n e l l

E x p l l a n a t i i o n

1 .

.

1 .

.

1 F o r r V i i g o r r 2 8 6

0

LED

ACT (Activity)

USB1~2

WAN2

Status Explanation

Blinking The router is powered on and running normally.

Off

On

The router is powered off.

USB device is connected and ready for use.

On

Off

Internet connection is ready.

Internet connection is not ready.

DSL

VPN

On The router is ready to access Internet through

DSL link.

Blinking Slowly: The DSL connection is ready.

Quickly: The connection is training.

On

Off

The VPN tunnel is active.

VPN services are disabled

Blinking Traffic is passing through VPN tunnel.

On The QoS function is active.

QoS

WCF

DoS

LED on Connector

On The Web Content Filter is active. (It is enabled from Firewall >> General Setup).

On The DoS/DDoS function is active.

Blinking It will blink while detecting an attack.

WAN2

(Giga)

Left

LED

On

Off

The port is connected.

The port is disconnected.

GigaLAN

1~6

Right On

LED

Off

Left

LED

On

Off

Right On

LED Off

The port is connected with 1000Mbps.

The port is connected with 10/100Mbps






2

Interface

Factory Reset

USB

VDSL/ADSL

WAN2

GigaLAN 1-6

PWR

Description

Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for more than 5 seconds. When you see the

ACT LED begins to blink rapidly than usual, release the button. Then the router will restart with the factory default configuration.

Connecter for a USB device (for 3G/4G USB

Modem or printer).

Connecter for accessing the Internet.

Connecter for local network devices or modem for accessing Internet.

Connecters for local network devices.

Connecter for a power adapter.

3


1 .

.

1 .

.

2 F o r r V i i g o r r 2 8 6 0 n

LED

ACT (Activity)

USB

WLAN

WAN2

DSL

VPN

Status Explanation


Off

On

The router is powered off.

USB device is connected and ready for use.

Blinking The data is transmitting.

On

Wireless access point is ready.

Blinking

It will blink slowly while wireless traffic goes through.

ACT and WLAN LEDs blink quickly and simultaneously when WPS is working, and will return to normal condition after two minutes. (You need to setup WPS within 2 minutes.)

On Internet connection is ready.

Off Internet connection is not ready.


On The router is ready to access Internet through DSL link.



On

Off

The VPN tunnel is active.

VPN services are disabled

Blinking Traffic passing through VPN tunnel.


QoS

WCF

DoS





WAN2

(Giga)

Left

LED

On

Off




Right On The port is connected with 1000Mbps.


4

GigaLAN

1~6

LED

Off

Left

LED

On

Off




Right


On

LED

Off



Interface

Wireless LAN

ON/OFF/WPS

Factory Reset

USB

VDSL/ADSL

WAN2 (Giga)

GigaLAN 1-6

PWR

ON/OFF

Description

Press the button and release it within 2 seconds.

When the wireless function is ready, the green LED will be on.

Press the button and release it within 2 seconds to turn off the WLAN function. When the wireless function is not ready, the LED will be off.

When WPS function is enabled by web user interface, press this button for more than 2 seconds to wait for client’s device making network connection through WPS.




Modem or printer).





Power Switch.

5


1 .

.

1 .

.

3 F o r r V i i g o r r 2 8 6 0 n p l l u s

LED

ACT (Activity)

USB

2.4G/5G

WAN2

DSL

Status Explanation


Off The router is powered off.

On USB device is connected and ready for use.


On

Wireless access point with bandwidth of

2.4GHz/5GHz is ready.

Blinking



On

Off








QoS

WCF

DoS


On The Web Content Filter is active. (It is enabled from Firewall >> General

Setup).



WAN2

(Giga)

Left

LED

On

Off



Right


On

LED

Off




6

GigaLAN

1~6

Left

LED

On

Off




Right On

LED

Off



Interface

Wireless LAN

ON/OFF/WPS

Factory Reset

USB

WAN2 (Giga)

GigaLAN 1-6

PWR

ON/OFF

Description








Modem or printer).




Power Switch.

7


1 .

.

1 .

.

4 F o r r V i i g o r r 2 8 6 0 V n p l l u s

LED

ACT (Activity)

USB

2.4G/5G

WAN2

DSL

Line

Phone (1-2)


Status Explanation





On



Blinking


On








On A PSTN phone call comes (in and out).

However, when the phone call is disconnected, the LED will be off.

Off

On

There is no PSTN phone call.

The phone connected to this port is off-hook.

Off The phone connected to this port is on-hook.

Blinking A phone call comes.

WAN2

Left On

LED

Off




8

(Giga)

GigaLAN

1~6

Right


On

LED

Off



Left

LED

On

Off




Right On

LED

Off



9


Interface

Wireless LAN

ON/OFF/WPS

Factory Reset

USB

WAN2 (Giga)

GigaLAN 1-6

Phone 1/2

Line

PWR

Description








Modem or printer).



Connecter for analog phone(s).

Connector for PSTN life line.



10

1 .

.

1 .

.

5 F o r r V i i g o r r 2 8 6 0 a c

LED

ACT (Activity)

USB

2.4G/5G

WAN2

DSL

QoS

Status Explanation





On



Blinking



On

Off








WCF

DoS





WAN2

(Giga)

Left

LED

On

Off



Right


On

LED

Off



11


GigaLAN

1~6

Left

LED

On

Off




Right On

LED

Off



Interface

Wireless LAN

ON/OFF/WPS

Factory Reset

USB

VDSL/ADSL

WAN2 (Giga)

GigaLAN 1-6

PWR

Description








Modem or printer).






12

1 .

.

1 .

.

6 F o r r V i i g o r r 2 8 6 0 V a c

LED

ACT (Activity)

USB

2.4G/5G

WAN2

DSL

Line

Phone (1-2)

Status Explanation





On



Blinking


On








On A PSTN phone call comes (in and out).

However, when the phone call is disconnected, the LED will be off.

Off

On

There is no PSTN phone call.

The phone connected to this port is off-hook.

Off The phone connected to this port is on-hook.


Blinking A phone call comes.

WAN2

Left On

LED

Off



13


(Giga)

GigaLAN

1~6

Right


On

LED

Off



Left

LED

On

Off




Right On

LED

Off




14

Interface

Description

Wireless LAN

ON/OFF/WPS

Press the button and release it within 2 seconds. When the wireless function is ready, the green LED will be on.



Factory Reset

Restore the default settings. Usage: Turn on the router

(ACT LED is blinking). Press the hole and keep for more than 5 seconds. When you see the ACT LED begins to blink rapidly than usual, release the button. Then the router will restart with the factory default configuration.

USB

Connecter for a USB device (for 3G/4G USB Modem or printer).

VDSL/ADSL


WAN2 (Giga)


GigaLAN 1-6


Phone 1/2

Line

PWR

Connecter for analog phone(s).

Connector for PSTN life line.


15


1 .

.

2 P a c k a g e C o n t e n t



Quick Start Guide



CD



RJ-45 Cable (Ethernet)

or



Antenna x2 (n models)

Antenna x3 (n-plus, ac models)



Analog Phone Adapter (V models)



The type of the cable depends on the country that the router will be installed:

Or

Or

RJ-11 to RJ-11 Cable

(Annex A)


(Annex B)


(Annex B)



The type of the power adapter depends on the country that the router will be installed:

UK-type Power Adapter EU-type Power Adapter

USA/Taiwan-type Power Adapter

* The maximum power consumption is 24 Watt.


16

2 .

.

I

I n s t t a l l l l i i n g Y o u r r R o u t t e r r

This section will guide you to install the router through hardware connection and configure the router’s settings through web browser.

2 .

.

1 H a r d w a r e

I

I n s t a l l l l a t i i o n

Before starting to configure the router, you have to connect your devices correctly.

1. Connect the DSL interface to the land line jack with a DSL line cable.

2. Connect the cable Modem/DSL Modem/Media Converter to the WAN port of router with Ethernet cable (RJ-45).

3. Connect one end of an Ethernet cable (RJ-45) to one of the LAN ports of the router and the other end of the cable (RJ-45) into the Ethernet port on your computer.

4. Connect one end of the power adapter to the router’s power port on the rear panel, and the other side into a wall outlet.

5. Power on the device by pressing down the power switch on the rear panel.

6. The system starts to initiate. After completing the system test, the ACT

LED will light up and start blinking.

(For the hardware connection, we take “n” model as an example.)

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2 .

.

2 P r i i n t e r

I

I n s t a l l l l a t i i o n

You can install a printer onto the router for sharing printing. All the PCs connected this router can print documents via the router. The example provided here is made based on Windows 7. For other Windows system, please visit www.draytek.com.

Before using it, please follow the steps below to configure settings for connected computers (or wireless clients).

1. Connect the printer with the router through USB port.

2. Open All Programs>>Getting Started>>Devices and Printers.


18

3. Click Add a printer.

4. A dialog will appear. Click Add a local printer and click Next.

5. In this dialog, choose Create a new port. In the field of Type of port, use the drop down list to select Standard TCP/IP Port. Then, click

Next.

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6. In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Hostname or IP Address and type 192.168.1.1 as the Port name.

Then, click Next.

7. Click Standard and choose Generic Network Card.


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8. Now, your system will ask you to choose right name of the printer that you installed onto the router. Such step can make correct driver loaded onto your PC. When you finish the selection, click Next.

9. Type a name for the chosen printer. Click Next.

21


10. Choose Do not share this printer and click Next.

11. Then, in the following dialog, click Finish.


22

12. The new printer has been added and displayed under Printers and

Faxes. Click the new printer icon and click Printer server properties.

13. Edit the property of the new printer you have added by clicking

Configure Port.

23


14. Select "LPR" on Protocol, type p1 (number 1) as Queue Name. Then click OK. Next please refer to the red rectangle for choosing the correct protocol and LPR name.

The printer can be used for printing now. Most of the printers with different manufacturers are compatible with vigor router.

Note 1: Some printers with the fax/scanning or other additional functions are not supported. If you do not know whether your printer is supported or not, please visit www.draytek.com to find out the printer list. Open Support >FAQ/Application Notes; find out the link of

USB>>Printer Server and click it.


24

Then, click the What types of printers are compatible with Vigor

router? link.

Note 2: Vigor router supports printing request from computers via

LAN ports but not WAN port.

25


This page is left blank.


26

3 .

.

Q u i i c k

S e t t u p

To access Internet, please finish basic configuration after completing the hardware installation.

3 .

.

1 A c c e s s i i n g W e b U s e r

I

I n t e r f f a c e

1. Make sure your PC connects to the router correctly.

Notice: You may either simply set up your computer to get IP dynamically from the router or set up the IP address of the computer to be the same subnet as the default IP address of

Vigor router 192.168.1.1. For the detailed information, please refer to the later section - Trouble Shooting of the guide.

2. Open a web browser on your PC and type http://192.168.1.1. The following window will be open to ask for username and password.

Please type “admin/admin” on Username/Password and click Login.

Notice: If you fail to access to the web configuration, please go to “Trouble Shooting” for detecting and solving your problem.

3. Now, the Main Screen will pop up.

27


4. The web page can be logged out according to the chosen condition. The default setting is Auto Logout, which means the web configuration system will logout after five minutes without any operation. Change the setting for your necessity.

3 .

.

2 B a s i i c C o n f f i i g u r a t i i o n – Q u i i c k S t a r t W i i z a r d

The Quick Start Wizard is designed for you to easily set up your router for

Internet access. You can directly access Wizards>>Quick Start Wizard via

Web User Interface.

The home page will change slightly in accordance with the router model you have.


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If your router can be under an environment with high speed NAT, the configuration provide here can help you to deploy and use the router quickly.

The first screen of Quick Start Wizard is entering login password. After typing the password, please click Next.

On the next page as shown below, please select the WAN interface that you use. If DSL interface is used, please choose WAN1; if Ethernet interface is used, please choose WAN2; if 3G USB modem is used, please choose

WAN3 or WAN4. Then click Next for next step.

WAN1, WAN2, WAN3 and WAN4 will bring up different configuration page. Refer to the following for detailed information.

29


3 .

.

2 .

.

1 F o r r W A N 1 ( ( A D S L / / V D S L 2 ) )

WAN1 is specified for ADSL or VDSL connection.

Click Next to go to the following page. You have to select the appropriate

Internet access type according to the information from your ISP. For example, you should select PPPoE mode if the ISP provides you PPPoE interface. In addition, the field of For ADSL Only will be available only when ADSL is detected. Then click Next for next step.


30

P P P o E / / P P P o A

1. Choose WAN1 as WAN Interface and click the Next button; you will get the following page.

2. After finished the above settings, simply click Next.

31


3. Please manually enter the Username/Password provided by your ISP.

Then click Next for viewing summary of such connection.

4. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear.

Then, the system status of this protocol will be shown.

5. Now, you can enjoy surfing on the Internet.

M P o A /

/

S t t a t t i i c o r D y n a m i i c I

I P

1. Choose WAN1 as WAN Interface and click the Next button; you will get the following page.


32

2. Please type in the IP address/mask/gateway information originally provided by your ISP. Then click Next for viewing summary of such connection.




33


3 .

.

2 .

.

2 F o r r W A N 2 ( ( E t t h e r r n e t )

WAN2 is dedicated to physical mode in Ethernet. If you choose WAN2, please specify physical type. Then, click Next.

On the next page as shown below, please select the appropriate Internet access type according to the information from your ISP. For example, you should select PPPoE mode if the ISP provides you PPPoE interface. Then click Next for next step.

P P P o

E

1. Choose WAN2 as the WAN Interface and click the Next button. The following page will be open for you to specify Internet Access Type.


34

2. Click PPPoE as the Internet Access Type. Then click Next to continue.

3. Please manually enter the Username/Password provided by your ISP.

Click Next for viewing summary of such connection.




35


P P T P / / L 2 T P


2. Click PPTP/L2TP as the Internet Access Type. Then click Next to continue.


36

3. Please type in the IP address/mask/gateway information originally provided by your ISP. Then click Next for viewing summary of such connection.




37


S t a t t i i c I I P


2. Click Static IP as the Internet Access type. Simply click Next to continue.


38

3. Please type in the IP address information originally provided by your

ISP. Then click Next for next step.




39


D H C P

1. Choose WAN2 as WAN Interface and click the Next button. The following page will be open for you to specify Internet Access Type.

2. Click DHCP as the Internet Access type. Simply click Next to continue.


40

3. After finished the settings above, click Next for viewing summary of such connection.




41


3 .

.

2 .

.

3 F o r r W A N 3 / W A N 4 ( ( U S B ) )

1. Choose WAN3/WAN4 as WAN Interface.

2. Then, click Next for getting the following page.


42

3. After finished the settings above, click Next for viewing summary of such connection.




43


3 .

.

3 W i i r e l l e s s C o n f f i i g u r a t i i o n



For the user of Vigor2860, please skip this section.

For operating Vigor2860n/Vigor2860n-plus/Vigor2860Vn-plus/

Vigor2860ac/ Vigor2860Vac series well, it is necessary for you to set the wireless LAN settings for using wireless function. Please read the following section carefully for configuring the settings for this router.

(The default value of Frequency Domain was set by factory depends on the reselling region.)

3 .

.

3 .

.

1 B a s i i c W i i r r e l l e s s L A

N

C o n c e p t t

In an Infrastructure Mode of wireless network, Vigor wireless router plays a role as an Access Point (AP) connecting to lots of wireless clients or

Stations (STA). All the STAs (clients) will share the same Internet connection with other wired hosts via Vigor wireless router.


44

3 .

.

3 .

.

2 G e n e r r a l S e t t u p

1. On the Wireless LAN(2.4GHz or 5GHz) group, select General Setup.

The following page will be shown.

2. Check Enable Wireless LAN to enable the wireless function.

3. Choose Mixed (11b+11g+11n)/Mixed (11a+11n+11c) mode.

Note: In which, 802.11b/g operates on 2.4G band, 802.11a operates on 5G band, 802.11n operates on either 2.4G or 5G band, and

802.11ac operates on 5G band only.

4. Type in the name of the SSID. The default name for SSID is DrayTek.

We suggest you to change it with a particular name.

5. Click OK to save the configuration.

Note: For the detailed information about wireless connection with rate in 2.4GHz/5GHz, refer to User’s Guide.

45


3 .

.

3 .

.

3 S e c u r r i i t t y S e t t t t i i n g s

1. On the Wireless LAN group, select Security.

2. The default security mode is Mixed (WPA+WPA2)/PSK. For the wireless client who wants to access into Internet through such router, please input the default PSK value for connection.

Default Pre-Shared Key (PSK) with 13 ASCII characters is

provided and stated on the label pasted on the bottom of the router.

3. Click OK to save settings.

Note that for the communication, all wireless devices must support the same encryption bit length and share the same key. If WEP mode is selected, only one of four preset keys can be selected at one time.


46

3 .

.

4 R e g i i s t e r i i n g V i i g o r R o u t e r

You have finished the configuration of Quick Start Wizard and you can surf the Internet at any time. Now it is the time to register your Vigor router to

MyVigor website for getting more service. Please follow the steps below to finish the router registration.

1. Please login the web configuration interface of Vigor router by typing

“admin/admin” as User Name / Password.

2. Click Support Area>>Production Registration from the home page.

3. A Login page will be shown on the screen. Please type the account and password that you created previously. And click Login.

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If you haven’t an accessing account, please refer to section 4.9

Creating an Account for MyVigor on User’s Guide to create your own one. Please read the articles on the Agreement

regarding user rights carefully while creating a user account

.

4. The following page will be displayed after you logging in MyVigor.

From this page, please click Add or Product Registration.

5. When the following page appears, please type in Nickname (for the router) and choose the right registration date from the popup calendar (it appears when you click on the box of Registration Date). After adding the basic information for the router, please click Submit.


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6. When the following page appears, your router information has been added to the database.

7. After clicking OK, you will see the following page. Your router has been registered to myvigor website successfully

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This page is left blank.


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4 .

.

T r r o u b l l e S h o o t t i i n g

This section will guide you to solve abnormal situations if you cannot access into the Internet after installing the router and finishing the web configuration. Please follow sections below to check your basic installation status stage by stage.

 Checking if the hardware status is OK or not.

 Checking if the network connection settings on your computer are OK or not.

 Pinging the router from your computer.

 Checking if the ISP settings are OK or not.

 Backing to factory default setting if necessary.

If all above stages are done and the router still cannot run normally, it is the time for you to contact your dealer for advanced help.

4 .

.

1 C h e c k i i n g I

I f f t h e H a r d w a r e S t a t u s

I

I s

O

K o r

N o t

Follow the steps below to verify the hardware status.

1. Check the power line and LAN cable connections. Refer to “2.1

Hardware Installation” for details.

2. Turn on the router. Make sure the ACT LED blink once per second and the correspondent LAN LED is bright.

3. If not, it means that there is something wrong with the hardware status.

Simply back to “2.1 Hardware Installation” to execute the hardware installation again. And then, try again.

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4 .

.


I f f

Y o u r C o m p u t e r t h e

I

I s

N e t w

O K o w o r k C o n n e c t i i o n S e t t i i n g s o n r

N o t

Sometimes the link failure occurs due to the wrong network connection settings. After trying the above section, if the link is stilled failed, please do the steps listed below to make sure the network connection settings is OK.

F o r r W i i n d o w s

 The example is based on Windows 7. As to the examples for other operation systems, please refer to the similar steps or find support notes in www.draytek.com.

1. Open All Programs>>Getting Started>>Control Panel. Click

Network and Sharing Center.

2. In the following window, click Change adapter settings.

3. Icons of network connection will be shown on the window. Right-click on Local Area Connection and click on Properties.


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4. Select Internet Protocol Version 4 (TCP/IP) and then click

Properties.

5. Select Obtain an IP address automatically and Obtain DNS server

address automatically. Finally, click OK.

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F o r r M a c O S

1. Double click on the current used Mac OS on the desktop.

2. Open the Application folder and get into Network.

3. On the Network screen, select Using DHCP from the drop down list of

Configure IPv4.


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4 .

.

3 P i i n g i i n g t h e R o u t e r f f r o m Y o u r

C o m p u t e r

The default gateway IP address of the router is 192.168.1.1. For some reason, you might need to use “ping” command to check the link status of the router.

The most important thing is that the computer will receive a reply from

192.168.1.1. If not, please check the IP address of your computer. We suggest you setting the network connection as get IP automatically. (Please refer to the section 4.2)

Please follow the steps below to ping the router correctly.

F o r r W i i n d o w s

1. Open the Command Prompt window (from Start menu> Run).

2. Type command (for Windows 95/98/ME) or cmd (for Windows NT/

2000/XP/Vista/7). The DOS command dialog will appear.

3. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of

“Reply from 192.168.1.1:bytes=32 time<1ms TTL=255” will appear.

4. If the line does not appear, please check the IP address setting of your computer.

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F o r r M a c O S ( ( T e r r m i i n a l l )

1. Double click on the current used Mac OS on the desktop.

2. Open the Application folder and get into Utilities.

3. Double click Terminal. The Terminal window will appear.

4. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of

“64 bytes from 192.168.1.1: icmp_seq=0 ttl=255 time=xxxx ms” will appear.

4 .

.


I f f t h e

I

I S P S e t t i i n g s a r e O K o r N o t

If WAN connection cannot be up, check if the LEDs (according to the LED explanations listed on section 1.2) are correct or not. If the LEDs are off, please:



Change the Physical Type from Auto negotiation to other values (e.g.,

100M full duplex).



Next, change the physical type of modem (e.g., DSL/FTTX(GPON)/Cable modem) offered by ISP with the same value configured in Vigor router.

Check if the LEDs on Vigor router are on or not.



If not, please install an additional switch for connecting both Vigor router and the modem offered by ISP. Then, check if the LEDs on Vigor router are on or not.



If the problem of LEDs cannot be solved by the above measures, please contact with the nearest reseller, or send an e-mail to DrayTek FAE for technical support.



Check if the settings offered by ISP are configured well or not.


56

When the LEDs are on and correct, yet the WAN connection still cannot be up, please:



Open WAN >> Internet Access page and then check whether the ISP settings are set correctly. Click Details Page of WAN1-WAN4 to review the settings that you configured previously.

4 .

.

5 B a c k i i n g t o F a c t o r y D e f f a u l l t

S e t t i i n g I

I f f

N e c e s s a r y

Sometimes, a wrong connection can be improved by returning to the default settings. Try to reset the router by software or hardware..

Warning: After pressing factory default setting, you will loose all settings you did before. Make sure you have recorded all useful settings before you pressing. The password of factory default is null.

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S o f f t t w a r r e R e s e t t

You can reset the router to factory default via Web page. Go to System

Maintenance and choose Reboot System on the web page. The following screen will appear. Choose Using factory default configuration and click

Reboot Now. After few seconds, the router will return all the settings to the factory settings.

H a r r d w a r r e R e s e t t

While the router is running (ACT LED blinking), press the RST button and hold for more than 5 seconds. When you see the ACT LED blinks rapidly, please release the button. Then, the router will restart with the default configuration.


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After restore the factory default setting, you can configure the settings for the router again to fit your personal request.

4 .

.

6 C o n t a c t i i n g

D r a y T e k

If the router still cannot work correctly after trying many efforts, please contact your dealer for further help right away. For any questions, please feel free to send e-mail to [email protected].

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Draytek Vigor2860 Series Quick Start Guide

Vigor2860 Series

VDSL2 Security Firewall

Quick Start Guide

The type of the cable depends on the country that the router will be installed:

The type of the power adapter depends on the country that the router will be installed:

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