Two Factor Authentication
Set Up Instructions
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Two Factor Authentication- set up instructions
Two Factor Authentication
Two Factor Authentication is a security measure for an account
that requires the entry of an additional code, received as an
SMS text message or email, after logging into an account with a
username and password. Alternatively the code can also be
generated using an authenticator if you already have one.
This is only required the first time you login into ADT Smart
Services (either via our app or web portal) or if you are logging
in from a new device.
1
SMART SERVICES APP
.
When your first login via the ADT Smart Services app you will be
prompted to set up two factor authentication. Simply click the Set
Up Now button to get started, then select either Authenticator App
or Email.
If you choose to authenticate via email the verification code
will be sent to the email address linked to your ADT Smart
Services account.
Once you have clicked the send button you will need to
access your emails and retrieve the verification code.
To complete the verification process enter the code in the
.
screen and then click verify.
If you did not receive the code there is the option to
re-send or choose another method.
We never recommend sharing login details. If you currently
have multiple members of your household using the same
user name and password, please ensure each user has
their own.
Two Factor Authentication- set up instructions
Two Factor Authentication
2 SMART SERVICES WEB PORTAL
When you first log into www.smartservices.adt.co.uk you will be
prompted to set up two way authentication. Its quick and easy
to get set up simply click the Set Up Now button to get started
Next you will be asked to chose how you would like to
authenticate, either by an Authenticator app or Email.
Please note if you do not have an authenticator app already you
can download one such as Google Authenticator. ADT does not
manage authenticator app access.
Two Factor Authentication- set up instructions
Two Factor Authentication
If you choose to authenticate via email the verification code
will be sent to the email address linked to your ADT Smart
Services account.
Once you have clicked the send button you will need to
access your emails and retrieve the verification code.
We never recommend sharing login details. If you currently
have multiple members of your household using the same
user name and password, please ensure each user has
their own.
To complete the verification process enter the code in the
.
screen and then click verify.
If you did not receive the code there is the option to
re-send or choose another method.
If you choose to authenticate via an authenticator app
such as Google Authenticator to you will need to log
into that app, retrieve the code.
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