Scigiene Professional Gen 2 Wireless Food Thermometer Gen 2 Professional Sensor Manual

Professional Gen 2 Wireless Food
Probe Thermometer
(Part #: RFP-0225-2)
USER GUIDE
TABLE OF CONTENTS
I. ABOUT THE WIRELESS FOOD PROBE
1
GENERAL DESCRIPTION
1
GEN 2 WIRELESS FOOD PROBE FEATURES
1
EXAMPLE APPLICATIONS
1
II. SENSOR SECURITY
2
SENSOR COMMUNICATION SECURITY
2
DATA SECURITY ON THE GATEWAY
2
SCIGENE PREMIERE SECURITY
2
III. ORDER OF OPERATIONS
3
SET-UP STEPS
3
IV. REGISTRATION
4
REGISTERING A DEVICE
4
V. SETTING UP YOUR FOOD PROBE
6
INSTALLING BATTERIES
6
SCREEN READOUT DISPLAY
6
ERROR CODES
6
USING THE FOOD PROBE
7
VI. SENSOR OVERVIEW
9
MENU SYSTEM
9
VII. ACTIONS OVERVIEW
15
WARRANTY INFORMATION
18
CERTIFICATIONS
20
SAFETY RECOMMENDATIONS
22
I. ABOUT THE WIRELESS FOOD PROBE
GENERAL DESCRIPTION
The Gen 2 Wireless Food Probe assesses the temperature of solid or liquid foods to ensure
they are safe and ready-to-eat. Equipped with a leaded needle probe, the device measures
temperatures up to 260°C (500°F) and accurately reports the internal temperature of cooked
or refrigerated food. Temperatures are displayed on the device’s screen and recorded in
Scigiene Premiere software, creating an easy-to-read log of current and past readings. Probe
settings—including notifications, alerts, reports, and maps—are customizable via Scigiene’s
Premiere online interface. Up and running within 15 minutes, this industry-leading food probe
supports CFR21 part 11 programs.
The Food Probe utilizes an RTD temperature probe to provide long-term, highly accurate
temperature readings. The sensor features an on-unit display and two buttons. When
pressed, the Display button will provide a new temperature reading that will not be reported to
Scigiene Premiere. Momentarily pressing the Record button will record and then transmit a
single data point. When the Record button is held down, the display will activate, and the
sensor will start a continuous data recording session based on configurations in Scigiene
Premiere.
GEN 2 WIRELESS FOOD PROBE FEATURES
•
•
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•
•
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IP67 Waterproof
Wireless range of 1,200+ feet through 12+ walls*
Frequency-Hopping Spread Spectrum (FHSS)
Superior interference immunity
Excellent power management for long battery life **
Encrypt-RF Security (Diffie-Hellman Key Exchange + AES-128 CBC for sensor
data messages)
Datalogs 2000 to 4000 readings if gateway connection lost (non-volatile flash,
persists through power cycle):
- 10-minute heartbeats = 22 days
- 2-hour heartbeats = 266 days
* Actual range may vary depending on environment.
** Battery life is determined by sensor reporting frequency, battery type, and other variables.
EXAMPLE APPLICATIONS
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Ovens and cooking device monitoring
Food temperature monitoring
Food service management
1
I. SENSOR SECURITY
The Gen 2 Food Temperature Probe has been designed and built to securely manage data
from sensors monitoring your environment and equipment. Scigiene Corporation has taken
extreme measures to ensure your data security is handled with the utmost care and
attention to detail. The same methods utilized by financial institutions to transmit data are
also used in Scigiene security infrastructure. Security features of the gateway include
tamper proof network interfaces, data encryption, and bank-grade security.
Scigiene’s proprietary sensor protocol uses low transmit power and specialized radio
equipment to transmit application data. Wireless devices listening on open communication
protocols cannot eavesdrop on sensors. Packet level encryption and verification is key to
ensuring traffic isn’t altered between sensors and gateways. Paired with best-in-class range
and power consumption protocol, all data is transmitted securely from your devices.
Thereby ensuring a smooth, worry-free, experience.
SENSOR COMMUNICATION SECURITY
Scigiene sensor to gateway secure wireless tunnel is generated using ECDH-256 (Elliptic
Curve Diffie-Hellman) public key exchange to generate a unique symmetric key between
each pair of devices. Sensors and gateways use this link specific key to process packet
level data with hardware accelerated 128-bit AES encryption which minimizes power
consumption to provide industry best battery life. Thanks to this combination, Scigiene
proudly offers robust bank-grade security at every level.
DATA SECURITY ON THE GATEWAY
The GEN 2 gateways are designed to prevent prying eyes from accessing the data that is
stored on the sensors. Gateways do not run on an off the shelf multi-function OS (operating
system). Instead, they run a purpose specific real-time embedded state machine that
cannot be hacked to run malicious processes. There are also no active interface listeners
that can be used to gain access to the device over the network. The fortified gateway
secures your data from attackers and secures the gateway from becoming a relay for
malicious programs.
SCIGIENE SECURITY
Scigiene Premiere is the online software and central hub for configuring your device
settings. All data s secured on dedicated servers operating Microsoft SQL Server. Access
is granted through the Scigiene user interface, or an Application Programming Interface
(API) safeguarded by 256-bit Transport Layer Security (TLS 1.2) encryption. TLS is
blanket of protection to encrypt all data exchanged between Scigiene Premiere and you.
The same encryption is available to you whether you are a Basic user of Premiere user of
Scigiene Premiere. You can rest assured that your data is safe with Scigiene.
2
II. ORDER OF OPERATIONS
It is important to understand the order of operations for activating your device. If done out of
order, your device may have trouble communicating with Scigiene Premiere. Please consult
the steps below to make sure you are performing your setup correctly.
SET-UP STEPS
1. Register your gateway on Scigiene Premiere.
Your gateway must be registered first to verify communication between the device and
Scigiene Premiere. Any sensors you wish to add onto your network must come after
the gateway.
2. Register your GEN 2 Food Probe on Scigiene Premiere.
After you’ve registered your gateway, it’s time to add your Food Probe to the
Scigiene Premiere account.
3. Install batteries in your device.
After your device is added and your gateway is communicating with Scigiene
Premiere, you can install the batteries. Your Food Probe takes AAA batteries.
4. Start recording temperatures.
Check food safety guidelines at your company for the preferred interval of temperature
testing regarding cooked, reheated, or refrigerated product.
Note: Each step is covered in more detail in the following sections.
3
IV. REGISTRATION
If this is your first time using the Scigiene Premiere online portal, you will need to create
a new account. If you have already created an account, start by logging in. For
instructions on how to register for an Scigiene Premiere account, please consult the
Scigiene Premiere User Guide.
STEP 1: ADD DEVICE
1. Add the sensor on Scigiene Premiere.
Add the sensor to your account by choosing Sensors in the main menu.
Navigate to the Add Sensor button.
Desktop
Mobile
Figure 1
2. Find the device ID. See Figure 2.
The Device ID (ID) and Security Code (SC)
are necessary to add a sensor. These can
both be located on the label on the side of
your device.
Figure 2
3. Adding your device. See Figure 3.
You will need to enter the Device ID and
the Security Code from your Sensor in the
corresponding text boxes.
Use the camera on your smartphone to scan
the QR code on your device. If you do not
have a camera on your phone,
or the system is not accepting the QR
code, you may enter the Device ID and
Security Code manually.
•
•
The Device ID is a unique number
located on each device label.
Figure• 3
Next, you'll be asked to enter the Security Code from your device. A security
code consists of letters and must be entered in upper case (no numbers). It
can also be found on the barcode label of your device.
When completed, select the Add Device button.
STEP 2: SETUP
Select your use case See Figure 4.
Unlike most sensors, choosing a use case in
Step 2 of adding this sensor does not give you
the option to customize your settings. These will
need to be adjusted in the settings tab for your
device. See Page 9 for instructions.
Select the Skip button when completed.
Figure 4
4
STEP 3: VALIDATION
Check your signa . See Figure 5.
The validation checklist will help you ensure your
sensor is communicating with the gateway properly
and you have a strong signal.
Checkpoint 4 will only complete when your sensor
achieves a solid connection to the gateway. Once
you insert the batteries (or flip the switch on an
industrial sensor) the sensor will communicate with
the gateway every 30 seconds for the first few
minutes.
Select the Save button when completed
Figure 5
STEP 4: ACTIONS
Choose your actions See Figure 6.
Actions are the alerts that will be sent to your phone
or email in the event of an emergency. Low battery
life and device inactivity are two of the most
common actions to have enabled on your device.
See page 12 for how to set actions for your sensor.
Select the Done button when completed.
Figure 6
5
V. SETTING UP YOUR FOOD PROBE
When you are finished adding the device to your account, the next step is to insert the 2
AAA batteries.
INSTALLING BATTERIES
The standard version of this device is powered by two replaceable AAA sized batteries
(included with purchase). The typical battery life is one year.
Place batteries in the device by first removing the four screws, then remove the battery
door. Insert fresh AAA batteries in the carriage. Replace battery door and screws.
Important: Battery door must be correctly re-installed
to ensure the device remains waterproof.
Complete the process by opening up Scigiene Premiere and selecting Sensors from the
main navigation menu. Verify that Scigiene Premiere is showing the sensor has a full
battery level.
SCREEN READOUT DISPLAY
DIGITS
WIRELESS
SIGNAL BARS
FAHRENHEIT
LCD
“MINUS SIGN”
CELSIUS
LOW BATTERY
INDICATOR
MODE
CAL
LAST
Figure 7
Wireless signal bars:
Blinking signal bars: Sensor is NOT connected to gateway. (Only on a single display button press.)
No signal bars: No parent or less than 12% (-110 RSSI) signal strength. One signal
bar: 12% (-110 RSSI) to 36% (-100 RSSI)
Two signal bars: 37% (-101 RSSI) to 75% (-75 RSSI)
Three signal bars: 76% (-74 RSSI) to 99% (-51 RSSI)
Four signal bars: 100% (-50 RSSI) or greater
Dashes (Mode — Cal - Last.):
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When Mode is lit, the sensor is in a measurement session. Otherwise, it is not in
session.
Cal is lit when the “ice bath” calibration is occurring, otherwise off.
Last is showing when the temperature displayed is the last measurement that was
transmitted. Otherwise, the most recent local measurement is displayed.
ERROR CODES:
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ERR 1: Probe not detected
ERR 2: Short detected (possible water in 3.5 mm jack)
ERR 3: Measurement out of range
(probe reading above or below -50° — 265°C / -58° — 509°F)
ERR 4: Failed ice bath calibration (measuring outside of +/-10C)
ERR 5: Not connected to gateway. No record operation possible (if the sensor has not
been connected to a gateway since powering on, the "Last" function will display 0.0°C
as there is no previous data to display)
6
USING THE FOOD PROBE
Before using the Food Probe, make sure the probe has been properly sanitized after
every use. The probe uses RTD-based hardware so that it does not need to be
re-calibrated after every use.
Note: The sensor should be re-calibrated if the temp probe is changed.
Taking the Food Probe, insert the stem of the needleprobe into the thickest part of the food sample, or in the
center of the product if the item is even in thickness.
Stews, soup, etc. should be stirred beforehand to evenly
distribute heat prior to testing temperature.
The front of your Food Probe has two buttons and a
display screen. With the probe inserted into the product,
press the record button. The current temperature
reading will appear on the display screen. This will also
automatically record a data point in Scigiene Premiere,
regardless of the heartbeat setting.
This reading will be wirelessly transmitted to your
gateway, which will then transmit that data to Scigiene
Premiere on the next gateway heartbeat. Clean the
probe using sanitizer and
a dry rag so it is ready for the next use.
Button functions:
Display Temperature Reading: Press and release the display button. When the
display first comes up it will display the current temperature. Pressing the display
button again toggle the display between current and last reported temperature
readings.
Record Single Temperature Reading: Press and release the record button.
Start Record Session: Hold down the record button for 3+ seconds. Session will end
when a user configured amount of time has lapsed, a user configured temperature
threshold has been met, or record button is held for three seconds while a record
session is active.
Stop Observation Mode: Hold down the record button for 3+ seconds while in an
active observation.
Turn Display Off: Hold the display button down for 3+ seconds to turn the display off.
Change Units (C/F): Hold the display button then press/release the record button.
Each time Record is pressed units will toggle.
Calibrate (Ice Bath): Hold Display and Record buttons for 5 seconds then release. If
the sensor is reading between -10°C (-14°F) and +10°C (50°F), the Food Probe will
calibrate to 0°C/32F°. Otherwise, an error will appear.
Reset Sensor: Hold Display and Record buttons for 10+ seconds.
7
Food Probe Specialty Feature Overview: Intelligent Measurement Session
Your Food Probe features an “Intelligent Measurement Session” (Record Session) function
that utilizes the device’s data reporting capabilities to help perfect and standardize recipes.
Intelligent Measurement Sessions track crucial kitchen variables such as temperature-rise
events or cool-down sequences and alert users.
The data generated from these food preparation events helps identify the correct “resting”
temperature for items like roasted or smoked meats before carving and serving.
Food probe users can initiate and cancel an Intelligent Measurement Session on their
device. Sessions will automatically end when the configurable timeout or temperature
threshold is reached. Ideal for large commercial kitchens, users may choose to be alerted
Figure 9
8
VI. SENSOR OVERVIEW
Select Sensors from the main navigation menu on Scigiene Premiere to access the sensor
overview page and begin adjusting your PoE Sensors.
MENU SYSTEM
Details - Displays a graph of recent sensor data
History - List of past sensor readings
Actions - List of all actions attached to this sensor
Settings - Editable configurations and features for your sensor
Calibrate - Used to calibrate your sensor
Scale - Change the scale of readings for your sensor
Directly under the tab bar is an overview of your sensor. This allows you to see the signal
strength of the selected sensor. A colored dot in the left corner of the sensor icon denotes
its status:
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Green indicates the sensor is checking in and is within user-defined safe
parameters.
Red indicates the sensor has met or exceeded a user-defined threshold or triggered
event.
•
Gray indicates that no sensor readings are being recorded, rendering the sensor
inactive.
•
Yellow indicates that the sensor reading is out of date, possibly due to a missed
heartbeat check-in.
Details View
The Details View will be the first page you see upon selecting which sensor
you would like to modify. See Figure 10.
A. The sensor overview section will
be above every page. This will
consistently display the present
reading, signal strength, battery level,
and status.
B. The Recent Readings section
below the chart shows your most
recent data received by the sensor.
C. This graph charts how the sensor
fluctuates throughout a set date
range. To change the date range
displayed in the graph, navigate up to
the top of the Readings Chart section
on the right-hand corner to change
the from and/or to date.
Figure 10
9
Readings View
Selecting the Readings Tab within the tab bar allows you to view the sensor’s
data history as time stamped data.
• On the far right of the Sensor History Data is a cloud icon. () Selecting this icon will
export an Excel file for your sensor into your download folder.
The data file will have the following fields:
Message lD: Unique identifier of the message in our database.
Sensor ID: If multiple sensors are exported, you can distinguish between the
sensors using this number — even if the names are the same.
Sensor Name: The name you have given the sensor.
Date: The date the message was transmitted from the sensor.
Value: Data presented with transformations applied, but without additional
labels.
Formatted Value: Data transformed and presented as it is shown in the
monitoring portal.
Battery: Estimated life of the battery.
Raw Data: Raw data as it is stored from the sensor.
Sensor State: Binary field represented as an integer containing information about the
state of the sensor when the message was transmitted. (See “Sensor State Explained”
below).
Gateway ID: The Identifier of the gateway that relayed the data from the sensor.
Alert Sent: Boolean indicating if this reading triggered a notification to be sent from the
system.
Signal Strength: Strength of communication signal between the sensor and the
gateway, shown as percentage value.
Voltage: Actual voltage measured at the sensor battery used to calculate battery
percentage, similar to Received Signal you can use one or the other or both if they help
you.
Sensor State
The integer presented here is generated from a single byte of stored data.
A byte consists of 8 bits of data that we read as Boolean (True (1) / False (0))
fields. Using a temperature sensor as an example:
The Aware State is set True when the sensor exits a record session or when an error is
detected.
(1) so, the bit values are 00000010 and it is represented as 2.
Note: These two are the only bits that are typically observed outside of
our testing procedures.
10
Settings View
To edit the operational settings for a sensor, choose the “Sensor” option in the main
navigation menu then select the “Settings” tab to access the configuration page. See
Figure 11.
A. Sensor Name is a unique name you give
the probe to easily identify it in a list and in
any notifications.
B. The Heartbeat Interval is how often the
probe communicates with the gateway.
Example: a temperature reading is taken for
example at one hour and the heartbeat is set
to two hours. That reading will not appear in
Scigiene Premiere until the two hour mark as
the probe communicates to the gateway and
the gateway reports to Scigiene Premiere.
However, if you take a reading and press the
record button, data will automatically be sent
and recorded in Scigiene Premiere.
C. Observation Mode Heartbeat Interval is
the time in minutes that the device records
and sends a temperature reading to the
gateway while in Observation Mode.
D. Observation Mode Minimum Temp
Threshold is the lowest allowable
temperature the probe should record while in
an Observation Mode. Readings below this
value will cause the sensor to exit the session.
E. Observation Mode Maximum Temp
Threshold is the highest allowable
temperature the probe should record while in
Observation Mode. Readings above this value
will cause the sensor to exit the session.
Figure 11
F. Observation Mode Time Threshold is the maximum amount of time the probe is in
Observation Mode before the device ends the session and goes to sleep.
G. LCD Display Timeout is the time in seconds when the LCD Screen will go to sleep if
there is no activity.
H. In small networks (less than 6 sensors), the probe can be set to synchronize its
communication with other devices on the network. When this setting is off sensors
randomize their communications therefore maximizing communication robustness. Turning
this on will synchronize the communication of the probe with other devices.
I. Failed transmissions before link mode is the number of transmissions the probe sends
without response from a gateway before it goes to battery saving link mode. In link mode, a
lower number will allow the probe to find gateways with fewer missed readings. Higher
numbers will give the probe a better chance at remaining with its current gateway in a noisy
RF environment. Setting this to zero will cause the probe to try and connect with the
gateway it is currently communicating with and will not try to re-scan. We suggest leaving
this at its default setting.
The default heartbeat interval is 120 minutes or two hours. It is recommended that you do
not lower your heartbeat level too much because it will drain the batteries.
Note: Pressing the record button will trigger readings on demand.
11
Finish by selecting the Save button.
Calibrate View
f a probe has readings that need to be reset, the “Calibrate” tab will be available for
selection in the tab bar. See Figure 12.
Figure 12
To calibrate a probe, you will want to ensure that the environment of the sensor and other
calibration device is stable. Note the “Expected Next Check-in” time for the probe and take
a reading from your calibration device a few minutes prior to the probe’s next check-in.
Enter the actual (accurate) reading from the calibration device into the text field. If you need
to change the unit of measurement you can do that here.
Press Calibrate.
To ensure that the calibration command is received prior to the sensors next check-in,
press the utility button on the back of the gateway, once, to force communication.
After pressing the Calibrate button and choosing the gateway button, the server will send
the command to calibrate the probe to the gateway. When the probe checks-in, it will send
the per-calibration reading to the gateway, then receive the calibration command and
update its configuration. When the process is completed, it will send a “Calibration
Successful” message. The server will display the probe’s last per-calibrated reading for this
check-in, then all future readings from the sensor will be based on the new calibration
setting.
it is important to note that after calibrating the probe, the probe reading returned to the
server is based on pre-calibration settings. The new calibration settings will take effect on
the following message.
Note: If you would like to send the changes to the probe right away,
press the record button. This forces the communication from the probe
to the gateway and this message to make a change from the gateway
back to the probe.
12
Creating a Calibration Certificate
Creating a calibration certificate will mask the calibration tab from those who should not
have permissions to adjust these settings. Permissions for self-certifying a calibration must
be enabled in user permissions.
Directly below the calibrate button is the selection to Create Calibration Certificate. See
Figure 13.
A. The Calibration Facility Field will be filled.
Select the drop-down menu to change your
facility.
B. The "Certificate Valid Until" field must be set
one day in the future after the date contained in
the "Date Certified" field.
C. "Calibration Number" and "Calibration
Type" are unique values to your certificate.
D. If necessary, you can reset the heartbeat
interval here to 10 minutes, 60 minutes, or 120
minutes. By default, this will be set to no change.
E. Choose the "Save" button before moving on.
Figure 13
When the new certificate is accepted, the Calibration tab will change to a Certificate tab.
BEFORE
Figure 14
You will still be able to edit the certificate by choosing the Certificate Tab and navigating
down to "Edit Calibration Certificate."
The tab will revert back to "Calibrate" after the period for the certificate ends.
Note: Swapping out / switching of probes will invalidate calibration certificate.
13
Scale View
The scale option will also be available in the tab bar. To change the temperature unit of
measurement from Fahrenheit to Celsius or vice versa, select the Scale tab. See Figure 15.
Figure 15
Choose the text box to trigger a pop-up window allowing you to change the scale. Select
the scale you prefer and push Set.
Press the Save button to complete your adjustment.
Changing the temperature scale in the software only changes the value displayed (see
screenshot above).
To change temperature scales on your device, please see page 7.
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VII. ACTIONS OVERVIEW
Notifications for the probe can be created, deleted, and edited by selecting the “Actions” tab
in the tab bar. See Figure 16.
Figure 16
You can toggle the Action Trigger on or off by selecting the switch under Current Action
Triggers.
CREATING AN ACTION
Actions are triggers or alarms set to let you know when a sensor reading identifies that
immediate attention is needed. Types of actions include sensor readings, battery level,
device inactivity, and scheduled data. Any one of these can be set to send a notification or
trigger an action in the system.
• Select “Actions” in the main navigation menu. See Figure 17.
Figure 17
• A list of previously created actions will display on the screen. From here, you
have the ability to filter, refresh, and add new actions to the list.
Note: If this is your first time adding an action, the screen will be blank.
15
• From the Actions page, tap “Add Action” in the left hand corner.
Figure 18
Step 1: What triggers your action?
•
The drop-down menu will have the following options for Action Types: (See
Figure 19)
Sensor Reading: Set actions based on
activity or reading.
Battery Level: This is where you can set
to be notified when the battery level
drops below a percentage. 15% is the
default setting.
Device Inactivity: Actions when the
device doesn’t communicate for an
extended period of time.
Advanced: Actions based on advanced
rules, such as comparing past data
points with current ones.
Scheduled: These are actions that fire
at a time set basis.
Figure 19
• Select Sensor Reading from the drop-down menu.
• A second drop-down menu will appear. From here, you will be able to see a
list of the different type of sensors registered to your account. Choose
Temperature in the drop down menu.
• Next, you will be asked to input the trigger settings. You have the option of
setting this trigger for greater than or less than a temperature reading
• Press the “Save” button.
Sensors can have multiple event triggers created.
See Figure 20.
Example: A temperature sensor used in a freezer.
You may want to be notified if the temperature
goes below 0° or above 30° Fahrenheit. You would
create two events.
• Action 1- Trigger Set for temperatures
LESS THAN 0°F.
• Action 2 - Trigger set for temperatures
GREATER THAN 30° F.
Figure 20
16
Step 2: Actions
•
Press the Add Action button under the event
information header and available action types
are presented in a select list.
•
Choose Notification Action from the
notification list. See Figure 21.
A. Configure the subject for the notification.
B. Customize the message body
for the notification.
C. Save button commits any changes to
message content fields.
D. Recipient list identifies who will
receive the notification. See Figure 22.
•
Select the icon next to a user to specify how
they will be notified.
•
Choose if you want notifications sent
immediately, when triggered, or if you want a
delay before sending and press Set.
•
A green icon indicates that the users that will
receive the notifications.
•
If a delay has been selected, the delay time will
display beside the icon.
Figure 21
Figure 22
Select System Action from the Add Action list.
See Figure 23.
•
Scroll down to the System Action
section.
•
The Action to be done select list has
the following options:
Acknowledge: Automatically signals
that you have been notified of an action
When an action has been triggered,
alerts will continue processing until the
action returns to a value that no longer
triggers an action.
Full Reset: Reset your trigger so it is
armed for the next reading.
Activate: Enable an action trigger.
Deactivate: Disable an action trigger.
17
Figure 23
Step 3: Action Name and Devices
• By default, the sensor(s) will not be assigned to the
action conditions you’ve just set. To assign a sensor,
find the device(s) you want to designate for this
action and select. Selected sensor boxes will turn
green when activated. Choose the sensor box again
to unassign the sensor from the action. See Figure
24.
• Continue toggling the sensor(s) corresponding to
this new action until you are satisfied with your
selection. These can be adjusted later by returning
to this page.
• Press the “Check-mark button" to complete the
process.
Figure 24
WARRANTY INFORMATION
(a) Scigiene warrants that Scigiene-branded products (Products) will be free from defects in
materials and workmanship for a period of one (1) year from the date of delivery with respect to
hardware and will materially conform to their published specifications for a period of one (1) year
with respect to software. Scigiene may resell sensors manufactured by other entities and are subject
to their individual warranties; Scigiene will not enhance or extend those warranties. Scigiene does
not warrant that the software or any portion thereof is error free. Scigiene will have no warranty
obligation with respect to Products subjected to abuse, misuse, negligence or accident. If any
software or firmware incorporated in any Product fails to conform to the warranty set forth in this
Section, Scigiene shall provide a bug fix or software patch correcting such non-conformance within a
reasonable period after Scigiene receives from Customer (i) notice of such non-conformance, and
(ii) sufficient information regarding such non-conformance so as to permit Scigiene to create such
bug fix or software patch. If any hardware component of any Product fails to conform to the warranty
in this Section, Scigiene shall, at its option, refund the purchase price less any discounts, or repair or
replace nonconforming Products with conforming Products or Products having substantially identical
form, fit, and function and deliver the repaired or replacement
Product to a carrier for land shipment to customer within a reasonable period after Scigiene
receives from Customer (i) notice of such non-conformance, and (ii) the non-conforming Product
provided; however, if, in its opinion, Scigiene cannot repair or replace on commercially reasonable
terms it may choose to refund the purchase price. Repair parts and replacement Products may be
reconditioned or new. All replacement Products and parts become the property of Scigiene.
Repaired or replacement Products shall be subject to the warranty, if any remains, originally
applicable to the product repaired or replaced.
Customer must obtain from Scigiene a Return Material Authorization Number (RMA) prior to
returning any Products to Scigiene. Products returned under this Warranty must be unmodified.
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Customer may return all Products for repair or replacement due to defects in original
materials and workmanship if Scigiene is notified within one year of customer's receipt of
the product. Scigiene reserves the right to repair or replace Products at its own and
complete discretion. Customer must obtain from Scigiene a Return Material Authorization
Number (RMA) prior to returning any Products to Scigiene.
Products returned under this Warranty must be unmodified and in original packaging.
Scigiene reserves the right to refuse warranty repairs or replacements for any Products
that are damaged or not in original form. For Products outside the one year warranty
period repair services are available at Scigiene at standard labor rates for a period of one
year from the Customer’s original date of receipt.
(b) As a condition to Scigiene’s obligations under the immediately preceding paragraphs,
Customer shall return Products to be examined and replaced to Scigiene’s facilities, in
shipping cartons which clearly display a valid RMA number provided by Scigiene.
Customer acknowledges that replacement Products may be repaired, refurbished or tested
and found to be complying. Customer shall bear the risk of loss for such return shipment
and shall bear all shipping costs. Scigiene shall deliver replacements for Products
determined by Scigiene to be properly returned, shall bear the risk of loss and such costs
of shipment of repaired Products or replacements, and shall credit Customer’s reasonable
costs of shipping such returned Products against future purchases.
(c) Scigiene’s sole obligation under the warranty described or set forth here shall be to
repair or replace non-conforming products as set forth in the immediately preceding
paragraph, or to refund the documented purchase price for non-conforming Products to
Customer. Scigiene’s warranty obligations shall run solely to Customer, and Scigiene shall
have no obligation to customers of Customer or other users of the Products.
Limitation of Warranty and Remedies
THE WARRANTY SET FORTH HERE N S THE ONLY WARRANTY
APPLICABLE TO PRODUCTS PURCHASED BY CUSTOMER. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED. SCIGIENE'S
LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN
NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE PURCHASE
PRICE PAID BY CUSTOMER FOR THE PRODUCT. UNDER NO
CIRCUMSTANCES SHALL SCIGIENE BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES. THE PRICE STATED FOR THE
PRODUCTS IS A CONSIDERATION IN LIMITING SCIGIENE’S LIABILITY. NO
ACTION, REGARDLESS OF FORM, ARISING OUT OF THIS AGREEMENT
MAY BE BROUGHT BY CUSTOMER MORE THAN ONE YEAR AFTER THE
CAUSE OF ACTION HAS ACCRUED.
IN ADDITION TO THE WARRANTIES DISCLAIMED ABOVE, SCIGIENE
SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY AND WARRANTIES,
IMPLIED OR EXPRESSED, FOR USES REQUIRING FAIL-SAFE
PERFORMANCE IN WHICH FAILURE OF A PRODUCT COULD LEAD TO
DEATH, SERIOUS PERSONAL INJURY, OR SEVERE PHYSICAL OR
ENVIRONMENTAL DAMAGE SUCH AS, BUT NOT LIMITED TO, LIFE
SUPPORT OR MEDICAL DEVICES OR NUCLEAR APPLICATIONS.
PRODUCTS ARE NOT DESIGNED FOR AND SHOULD NOT BE USED IN
ANY OF THESE APPLICATIONS.
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CERTIFICATIONS
United States FCC
This equipment has been tested and found to comply with the limits for a Class B digital
devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of more of the following
measures:
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
•
Warning: Changes or modifications not expressly approved by Scigiene could
void the user’s authority to operate the equipment.
RF Exposure
WARNING: To satisfy FCC RF exposure requirements for mobile
transmitting devices, the antenna used for this transmitter must not
be co-located in conjunction with any antenna or transmitter.
Scigiene and GEN 2 Wireless Sensors:
All GEN 2 Wireless Sensors GEN 2 devices have been designed to operate with an
approved antenna listed below, and having a maximum gain of 14 dBi. Antennas having a
gain greater than 14 dBi are strictly prohibited for use with this device. The required
antenna impedance is 50 ohms. Contain FCC ID: ZTL-G2SC1. Approved Antennas
•
Xianzi XQZ-900E (5 dBi Dipole Omnidirectional)
•
HyperLink HG908U-PRO (8 dBi Fiberglass Omnidirectional)
•
•
HyperLink HG8909P (9 dBd Flat Panel Antenna)
HyperLink HG914YE-NF (14 dBd Yagi)
•
Specialized Manufacturing MC-ANT-20/4.0C (1 dBi 4" whip)
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Canada (IC)
English
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry
Canada. To reduce potential radio interference to other users, the antenna type and its gain
should be so chosen that the Equivalent Isotopically Radiated Power (E.I.R.P.) is not more
than that necessary for successful communication.
The radio transmitters (IC: 9794A-RFSC1, IC: 9794A-G2SC1, IC: 4160a-CNN0301, IC:
5131A-CE910DUAL, IC: 5131A-HE910NA, IC: 5131A-GE910 and IC: 8595A2AGQN4NNN)
have been approved by Industry Canada to operate with the antenna types listed on
previous page with the maximum permissible gain and required antenna impedance for
each antenna type indicated. Antenna types not included in this list, having a gain greater
than the maximum gain indicated for that type, are strictly prohibited for use with this
device.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
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SAFETY RECOMMENDATIONS - READ CAREFULLY
Be sure the use of this product is allowed in the country and in the environment required.
The use of this product may be dangerous and has to be avoided in the following areas:
•
Where it can interfere with other electronic devices in environments such as
hospitals, airports, aircraft, etc.
•
Where there is risk of explosion such as gasoline stations, oil refineries, etc.
It is responsibility of the user to enforce the country regulation and the specific environment
regulation.
Do not disassemble the product; any mark of tampering will compromise the warranty
validity. We recommend following the instructions of this user guide for correct setup and
use of the product.
Please handle the product with care, avoiding any dropping and contact with the internal
circuit board as electrostatic discharges may damage the product itself. The same
precautions should be taken if manually exceeding a SIM card, checking carefully the
instruction for its use. Do not exceed or remove the SIM when the product is in power
saving mode.
Every device has to be equipped with a proper antenna with specific characteristics. The
antenna has to be installed with care in order to avoid any interference with other electronic
devices and has to guarantee a minimum distance from the body (23 cm). In case this
requirement cannot be satisfied, the system integrator has to assess the final product
against the SAR regulation.
The European Community provides some Directives for the electronic equipment
introduced on the market. All the relevant information’s is available on the European
Community website:
http://ec.europa.eu/enterprise/sectors/dte/documents/
The text of the Directive 99/05 regarding telecommunication equipment is available, while
the applicable Directives (Low Voltage and EMC) are available at:
http://ec.europa.eu/enterprise/sectors/electrical
Additional Information and Support
For additional information or more detailed instructions on how to use your Scigiene
Sensors or the Scigiene Premiere Online System, please contact us.
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