SOFT KEYS (Displayed On Screen)
Features available based upon the state of your phone.
911/Emergency
CALL HOLD
Place a Call on Hold
• During a call, press the Hold
button
Retrieve a Call on Hold
• Press the Resume soft key or the blinking
button next to the screen
LAST NUMBER REDIAL
• Press the Redial
button
PLACING A 911 CALL
• The 911/Emergency key is the bottom
button to the left of the screen (shown in
image above). It will dial 911 as soon as
handset is picked up and the line key is
pressed
SPEED DIALING
• Phone is idle (no dial tone)
• Dial the speed code number
• Press the SpeedDial soft key
• Pick up handset or remain in speaker mode
CALL HISTORY
• To view missed, received, or placed calls,
press the Applications
button
• Select Call History
• Choose the line(s) you want a call history
for
• Toggle between all and missed calls by
selecting the All Calls and Missed soft
keys
• To place a call to one of the phone numbers
from within the directory, press the Dial soft
key if the number can be dialed as it
appears
• Press the EditDial soft key, edit the dialed
number to include the outside access code,
then press the Dial soft key if it’s an
external number
PLACE A CALL
Internal
• Lift handset, press the Speaker
button, line
button or the New Call soft key
• Dial the extension
External
• Lift handset, press the Speaker
button, line
button or the New Call soft key
• Local–dial 9 + 7 digit number for 440 area code
• Long distance–dial 9 + 1 + 10 digit number
DIVERT
• When the phone is ringing, press the Divert
soft key
• The call is answered by voicemail
CALL FORWARD
Activate
• When the phone is idle, press the Forward
All soft key
• Enter the number or press the Messages
button for sending calls directly to
Voicemail
Cancel
• Press the Forward Off soft key
TRANSFER A CALL
• During a call, press the Transfer
button
• Dial the number
• Announce the call
• Press the Transfer soft key or Transfer
button to complete the transfer, and hang
up
To Cancel a Transfer
If the person you attempt to transfer a call to is
not available:
• Press the Cancel soft key
• Press the Resume soft key to return to the
original call
CALL PARK
Park a Call
• During a call, press the Park soft key
• The call is automatically placed in a park
position
• The park position is displayed above the
soft keys
Retrieve a Parked Call
• Dial the park position indicated when the
call was originally parked
• You are now connected
ACCESING THE DISTRICT DIRECTORY
• To view the corporate directories, press the
Directories
button
• Press the down arrow to select the
Corporate Directory and press the Select
button
• Enter the first few characters of the first
and/or last name of the person that you
wish to reach
• Press the Search soft key
• To place a call to one of the phone numbers
from within the directory, lift the handset or
press the Dial soft key
TRANSFER CALL INTO VOICEMAIL
While connected to the caller:
• Press the Transfer soft key
• Press the * key
• Dial the person’s extension you are
transferring the call to
• Press the Transfer soft key
LEAVE A QUICK MESSAGE IN A MAILBOX
WITHOUT CALLING THE EXTENSION:
• Lift handset
• Press * and the extension
• Leave message
• Hang up
DISABLING VIDEO
• Option #1: Move the slider switch on the top
of the camera to the left to block the video
function and then move the slider to the
right to unblock the video function
• Option #2: Hit the Video Mute button (Note:
The call must be in session in order to use
this function)
PHONE ADJUSTMENTS
• Press the Applications
button to
adjust any of the phone settings (LCD
Contrast, Ring Type, Volume, etc.)
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