Compaq Presario V5000 Series Maintenance and Service Guide

b

Maintenance and Service

Guide

Compaq Presario V5000 Notebook PC

Document Part Number: 407511-002

June 2006

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2006 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

Compaq Presario V5000 Notebook PC

Second Edition: June 2006

First Edition: January 2006

Document Part Number: 407511-002

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2

Selecting from the Security Menu . . . . . . . . . . . . . . 2–3

Selecting from the Diagnostics Menu . . . . . . . . . . . . 2–4

Selecting from the System Configuration Menu. . . . 2–5

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–12

3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15

3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.7 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–18

3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.7 Mini PCI Communications Module . . . . . . . . . . . . 5–16

5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.13 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41

5.14 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.15 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

5.16 Display Release Button . . . . . . . . . . . . . . . . . . . . . 5–56

5.17 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60

5.18 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–65

5.20 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–69

5.21 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–73

5.22 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–76

Maintenance and Service Guide v

Contents

6 Specifications

A Screw Listing

B Software Update and Recovery

C Display Component Recycling

D Connector Pin Assignments

E Power Cord Set Requirements

Index

vi Maintenance and Service Guide

1

Product Description

The Compaq Presario V5000 Notebook PC offers advanced modularity, Mobile AMD Sempron™ and AMD Turion™ 64

Mobile Technology processors, and extensive multimedia support.

Compaq Presario V5000 Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Features

✎

Numerous references are made throughout this Maintenance

and Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3

Universal Serial Bus ports and the following components:

■

■

■

PC Card slot

IEEE 1394 port

Memory Reader

A model is considered to be defeatured if it has only 2 Universal

Serial Bus ports and none of the components listed above.

■

■

■

■

■

■

AMD Turion 64 ML-40 (2.2-GHz), ML-37 (2.0-GHz),

ML-34 (1.8-GHz), ML-32 (1.8-GHz) processors, all with

1-GB L2 cache, or Mobile AMD Sempron M3300 (2.0-GHz) or M3000 (1.8-GHz) processors with 512-MB L2 cache, varying by computer model

15.4-inch, WXGA, TFT (1280 × 800) display with antiglare or BrightView, varying by computer model

120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by computer model

256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB

Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by computer model

Full-size Windows keyboard with embedded numeric keypad

1–2 Maintenance and Service Guide


■

■

■

■

■

■

■

■

■

■

■

TouchPad pointing device, including dedicated horizontal and vertical scroll regions

Integrated 10Base-T/100Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini PCI IEEE 802.11a/b/g

WLAN device

Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards

Support for ExpressCard slot

External 65-watt AC adapter with 3-wire power cord

12- or 6-cell Li-Ion battery

Stereo speakers

Volume up, volume mute, and volume down buttons

❏

❏

Support for the following optical drives:

❏ DVD±RW and CD-RW Super Multi Double-Layer

Combo Drive

DVD±RW and CD-RW Double-Layer Combo Drive

DVD/CD-RW Super Multi Double-Layer Combo Drive with LightScribe and Hitachi LG Data Storage

❏ DVD/CD-RW Double-Layer Combo Drive with

LightScribe

❏ DVD/CD-RW Combo Drive



■ Connectors:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Audio-in (microphone)

Audio-out (headphone)

Memory Reader (select models only)

Expansion port 2

ExpressCard slot

External monitor

IEEE 1394 (select models only)

PC Card (select models only)

Power

RJ-11 (modem)

RJ-45 (network)

S-Video-out

Universal Serial Bus (USB) v. 2.0 (2 or 3 ports, varying by computer model)

1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the computer for disassembly (refer to

Section 5.3,

“Preparing the Computer for Disassembly,” for more

information.)

2. Remove the real-time clock (RTC) battery (refer to

Section

5.8, “RTC Battery,”

for more information.)



3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any batteries at this time.

6. Turn on the computer.

All passwords and CMOS settings have been cleared.

1.3 Power Management

■

■

■

■

■

■

■

■

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power button

Advanced Configuration and Power Management (ACPM) compliance



1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components



4

5

Item

1

2

3

Table 1-1

Front Components

Component

Power light

Battery light

Function

■ On: Computer is turned on.

■ Off: Computer is off or in hibernation.

■ Blinking: Computer is in standby.

■ On: A battery is charging or is close to full charge capacity.

■ Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition.

■ Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking quickly.

Drive light

Speakers

On or blinking: The internal hard drive or an optical drive is being accessed.

Produce stereo sound.

Display release button Opens the computer.



The external components on the right side of the computer are shown below and described in Table 1-2.

Right-Side Components

3

4

6

7

Item

1

2

5

Table 1-2

Right-Side Components

Component

Audio-out

(headphone) jack

Function

Connects an optional headphone or powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR.

Connects an optional stereo microphone.

Audio-in (microphone) jack

ExpressCard slot

USB port (select models only)

Optical drive

Supports an optional ExpressCard.

Connects optional USB devices.

RJ-11 (modem) jack

Power connector

Supports an optical disc, such as a

CD or DVD.

Connects a modem cable (not included).

Connects the AC adapter cable.



The external components on the rear panel of the computer are shown below and described in Table 1-3.

Rear Panel Components

Item

1

2

Component

Battery bay

Vent

Table 1-3

Rear Panel Components

Function

Holds a battery.

Provides airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.



The external components on the left side of the computer are shown below and described in Table 1-4.

Left-Side Components

2

3

Item

1

Table 1-4

Left-Side Components

Component

Security cable slot

Function

Attaches an optional security cable to the computer.

✎

The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

Monitor port

S-Video-out jack

Connects an optional VGA monitor or projector.

Connects the video function of an optional

S-Video device, such as a television, VCR, or video capture card.



6

7

Item

4

5

8

9

10

11

RJ-45 (network) jack

Expansion port 2

Table 1-4

Left-Side Components (Continued)

Component Function

Connects a network cable (not included).

Connects the computer to an optional docking device.

✎

The computer has only one expansion port. The term expansion port 2 describes the type of expansion port.

Connect optional USB devices.

USB ports (2)

1394 port (select models only)

Memory Reader light

(select models only)

Memory Reader


PC Card slot (select models only)

PC Card eject button


Connects an optional 1394a device such as a scanner, a digital camera, or a digital camcorder.

On: An optional digital card is being accessed.

Supports the following optional digital cards: SD (Secure Digital) Memory Card,

SD I/O Card, Memory Stick, Memory Stick

Pro, MultiMediaCard, xD-Picture Card, and

SmartMedia.

Supports an optional Type I or Type II

32-bit (CardBus) or 16-bit PC Card.

Ejects PC Cards from the PC Card slot.



The standard keyboard components of the computer are shown below and described in Table 1-5.

Standard Keyboard Components



6

7

Item

1

2

3

4

5

8

Table 1-5

Standard Keyboard Components

Component

F1 to F12 keys (12) caps lock key

Fn key

Windows logo key

Windows applications key

Arrow keys

Numeric keypad keys

(15) num lock key

Function

Perform system and application tasks.

When combined with Fn, function keys perform additional tasks as hotkeys.

Enables caps lock and turns on the caps lock light.

Combines with other keys to perform system tasks as hotkeys. For example, pressing Fn+f7 decreases screen brightness.

Displays the Microsoft Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Move the cursor around the screen.

Can be used like the keys on an external numeric keypad.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.



The computer top components are shown below and described in Table 1-6.

Top Components



3

4

5

6

7

Item

1

2

Component caps lock light

Wireless button

Power button

Volume down button

Volume up button

Volume mute button num lock light

Table 1-6

Top Components

Function

On: Caps lock is enabled.

Turns the wireless functionality on or off, but does not create a wireless connection.

✎

To establish a wireless connection, a wireless network must already be set up.

When the computer is

■ Off, press to turn on the computer.

■ On, press to enter hibernation.

■ In standby, briefly press to exit standby.

■ In hibernation, briefly press to exit hibernation.

If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least

5 seconds to turn off the computer.

Decreases system volume.

Increases system volume.

Mutes or restores volume.

On: Num lock is enabled.



The computer TouchPad components are shown below and described in Table 1-7.

TouchPad Components



Item

1

2

3

4

Component

TouchPad

Table 1-7

TouchPad Components

Function

Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Scrolls left or right.

TouchPad horizontal scroll zone

Left and right

TouchPad buttons

TouchPad vertical scroll zone

Function like the left and right buttons on an external mouse.

Scrolls up or down.



The external components on the bottom of the computer are shown below and described in Table 1-8.

Bottom Components

3

4

Item

1

2

Component

Optical drive

Labels area

Table 1-8

Bottom Components

Battery release latch

Battery bay

Function

Supports an optical disc, such as a

CD or DVD.

Contains the serial number and other information labels.

Releases a battery from the battery bay.

Holds a battery.



6

7

Item

5

Bottom Components (Continued)

Component Function

Vents (2)

Table 1-8

Memory/Mini PCI module compartment cover

Provide airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.

■ Contains 2 memory module slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model.

■ Holds an optional wireless LAN device (select models only).

Hard drive bay

Ä

To prevent an unresponsive system and the display of a warning message, install only a

Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install an unauthorized device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care.

Holds the internal hard drive.



1.5 Design Overview

This section presents a design overview of key parts and features

of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

■

■

■

■

■

■

■

■

■

■

Mobile AMD Sempron and AMD Turion 64 processors

Audio

Digital media card

Display

ExpressCard

Hard drive

Keyboard

Memory module

Mini PCI communications devices

PC Card

TouchPad

Ä CAUTION: To properly ventilate the computer, allow at least a

7.6-cm (3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.


2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows.

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, Diagnostics, or System Configuration menus:

1. Turn on or restart the computer. Press f10 while the

F10 = ROM-Based Setup message is displayed in the lower-left corner of the screen.

❏ To change the language, use the cursor control keys to navigate to the System Configuration menu.

❏

❏

To view navigation information, press f1 .

To return to the Computer Setup menu, press esc .


Troubleshooting

2. Select the File, Security, Diagnostics, or

System Configuration menu.

3. To close Computer Setup and restart the computer:

❏ Select File > Save changes and exit, and then press enter .

– or –

❏ Select File > Ignore changes and exit, and then press enter .

– or –

❏ Select File > Restore defaults, and then press enter .

4. When you are prompted to confirm your action, press f10 .

Selecting from the File Menu

Select

System Information

Table 2-1

File Menu

To Do This

■ View identification information about the computer, processor, memory and cache size, and system ROM.

■ View BIOS revision, keyboard controller version, and battery pack serial number information.


Troubleshooting

Selecting from the Security Menu

Table 2-2

Security Menu

Select

Setup Password

Power-On Password

Password Options

(Password options can be selected only when a power-on password has been set.)

DriveLock Passwords

To Do This

Enter, change, or delete an Setup password.

Enter, change, or delete a power-on password.

Enable/disable:

■ Stringent security.

■ Requirement of password on restart.

Smart Card Security

Enable/disable DriveLock; change a DriveLock user or master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Enable/disable smart card power-on support.

✎

A setup password must be established to use this feature.

TPM Embedded Security

System IDs

Disk Sanitizer

Enable/disable:

■ Embedded security device state.

■ Power-on authentication support.

■ Automatic DriveLock support.

Establish:

■ Notebook asset tracking number.

■ Notebook ownership tags.

Establish fast, optimum, or custom settings for disk sanitizing.

*Not applicable to SuperDisk LS-120 drives.


Troubleshooting

Selecting from the Diagnostics Menu

Select

HDD Self-Test Options

Memory Check

Table 2-3

Diagnostics Menu

To Do This

Run a quick comprehensive self test on hard drives in the system that support the test features.

Run a quick comprehensive test on system memory on the following categories:

■ Walking 0s

■ Walking 1s

■ High Address line testing

■ Alternate Pattern testing


Troubleshooting

Selecting from the System Configuration

Menu

Select

Language

Boot Options

Device Configurations

Port Options

Table 2-4

System Configuration Menu

Built-In Device Options

To Do This

Change the Computer Setup language.

Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

Enable/disable:

■ Swap Fn/Ctrl keys.

■ USB legacy support.

■ BIOS DMA data transfers.

■ Fan Always on while on AC Power.

■ Data Execution Prevention.

■ LAN Power save.

Enable/disable:

■ Embedded WLAN Device Radio.

■ Embedded Bluetooth Device Radio.

■ LAN/WLAN Switching.

■ Wake on LAN from Off.

Enable/disable:

■ USB Port.

■ 1394 Port.

■ CardBus Slot.


Troubleshooting

2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

2.13

2.14

2.15

2.16

2.17

2.18

2.19

2.20

2.7

2.8

2.9

2.10

2.11

2.12

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”


Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Keyboard/ pointing device working?

N

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Connecting to network or modem?

N

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

End

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”


Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reset the power cables in the docking device and at the AC outlet.

2. Be sure the AC power source is active.

3. Be sure that the power strip is working.

Y

Done

Power up in docking device?

N

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select computer models, there is a separate reset button.

2. On select computer models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery pack by recharging it, moving it to another computer,

N

Power on?

Done

Replace power supply

(if applicable).

N

Done Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done

Troubleshooting


Troubleshooting


Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open computer.

Loose or damaged parts?

Y

Reseat loose components and boards and replace damaged items.

N

Close computer and retest.

Y

Power on?

N

Replace the following items (if applicable). Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Done

Troubleshooting


Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Check for bent pins on cable.

Y

N

Video OK?

Done

Press lid switch to ensure operation.

Y

Done Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1. Cable between computer and computer display (if applicable)

2. Display

3. System board

N

Video OK?

Try another display.

Internal and external video OK?

N

Replace system board.

Y Y

Done Done


Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove computer from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Internal and external video OK?

Y

N

Go to

“Flowchart


Docking Device (if applicable).”

Done

Done


Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reset power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

N

Docking device operating?

Y

Replace docking device.

Done

Reinstall computer into docking device.

N

Docking device operating?

Y

Test replacement docking device with new computer.

Done


Troubleshooting

Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reset power cord in docking device and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from CD-ROM or DVD-ROM

drive, go to “Flowchart 2.14—No OS

Loading, Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.


Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup Utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”


Troubleshooting


Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

CD or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Y

Computer booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Load OS using

Operating System disc (if applicable).


Troubleshooting


Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Clean virus.

N

Install OS and reboot.

OS loading from hard drive?

Y

Done

Y

Run SCANDISK and check for bad sectors.

Diagnostics on diskette?

Replace hard drive.

N

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done


Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup

Utility?

N

Is diskette drive boot order correct?

Y

N

N

Bootable diskette in drive?

Install bootable diskette and reboot computer.

Y

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Enable drive and cold boot computer.

N

Check diskette for system files.

Try different diskette.

Y

Nonsystem disk error?

1. Replace diskette drive.


Y

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,” for

instructions.

N

OS loading?

Done

Change boot priority using the Setup Utility.

Go to

“Flowchart


Device.”


Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart


Device.”

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,”

for instructions.

Go to

“Flowchart


Device.”

Correct boot order using the Setup Utility.


Troubleshooting

Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Computer in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Undock

Y

Internal audio?

Replace the docking device.

Go to

“Flowchart


Device.”

N

Audio?

Y

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Done


Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in computer

(if applicable).

Audio?

Y

N

1. Replace internal speakers.

2. Replace audio board (if applicable).


Done


Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.

Troubleshooting

Reseat device.

Clear

CMOS.

Y

Reattach device.

Close computer, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done


Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Y

Connect computer to good external keyboard.

External device works?

N

Reseat internal keyboard connector

(if applicable).

N

OK?

Y


Replace internal keyboard or cable.

Y

Done OK?

N


Done


Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device not operating properly.

Y

Connect computer to good external pointing device.

External device works?

N

Reseat internal pointing device connector

(if applicable).

N

OK?

Y

Done


N

Replace internal pointing device or cable.

Y

OK?


Done


Troubleshooting

Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Network or modem jack active?

N

Y

Y

Digital line?

N

Y

NIC/modem configured in OS?

N

Disconnect all power from the computer and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

OK?

Replace the

NIC/modem

(if applicable).

Y

Done

Y

Reseat NIC/modem

(if applicable).

OK?

Done

N



3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Serial Number Location


Illustrated Parts Catalog

3.2 Computer Major Components

3–2

Computer Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Computer Major Components

3

4

5

2

Item Description

1

Spare Part

Number

Display assemblies (include display cable, wireless antenna transceivers, and antenna cables)

15.4-inch, WXGA with BrightView 407842-001

15.4-inch, WXGA antiglare 407840-001

✎

Refer to

Section 3.3, “Display Assembly Subcomponents,” display assembly internal component spare part number

for information.

Switch cover

407827-001

407828-001

For use with full-featured models

For use with defeatured models

Keyboards

Denmark

France

French Canada

International

Italy

Norway

407856-081

407856-051

407856-121

407856-B31

407856-061

407856-091

Top covers (include TouchPad)



TouchPad cable (not illustrated)

TouchPad bracket (not illustrated)

LED board (includes LED board cable)

Spain

Sweden/Finland

The United

Kingdom

The United

States

407856-071

407587-B71

407856-031

407856-001

407823-001

407824-001

407801-001

407812-001

417024-001



3–4




Table 3-1

Spare Parts: Computer Major Components (Continued)

6a

6b

6c

6d

7

8


Cable Kit,

Spare Part

Number

407775-001

Includes:

Bluetooth module cable

USB/audio board cable

Power connector cable

✎

The power connector cable is also available using spare part number 415564-001.

Modem connector cable

397922-001 Bluetooth® module (includes Bluetooth module cable)

Optical drives

413101-001

413101-001

9

10


DVD/CD-RW Double-Layer Combo Drive with

LightScribe

DVD/CD-RW Combo Drive

DVD±RW and CD-RW Super Multi Double-Layer

Combo Drive



PC Card assembly

ExpressCard assembly

413100-001

430858-001

430859-001

417699-001

407829-001

407810-001



3–6




Table 3-1



Plastics Kit

11a

11b

11c

11d

Spare Part

Number

407779-001

Includes:

PC Card slot bezel

ExpressCard slot bezel

Hard drive cover (includes 2 captive screws)

✎

The hard drive cover is also available using spare part number

419328-001.

Memory/Mini PCI module compartment cover (includes 2 captive screws)

Computer feet (8, not illustrated)

407821-001

12a

12b

13

14

Bracket Kit

Includes:

Expansion port 2 bracket

Memory shield

System board



Processors (include thermal paste)

AMD Turion 64 ML-40 (2.2-GHz)





Mobile AMD Sempron M3300 (2.0-GHz)



430151-001

430150-001

430499-001

393579-001

393578-001

407836-001

395744-001

407837-001

430855-001

407838-001



3–8




Table 3-1



15 Heat sink (includes thermal paste)

Thermal paste

16 Fan assembly

17 USB/audio board (includes USB/audio board cable)



18

19

Speakers

Base enclosures



20

21

Batteries

12-cell, 8.8-Amp hour


Hard drives (include frame and connector)

5400-rpm, 80-GB 407852-001 4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 80-GB

4200-rpm, 60-GB

4200-rpm, 40-GB

Hard drive cover (identified by number 11c)

Spare Part

Number

403827-001

407817-001

407808-001

417027-001

417028-001

407785-001

415493-001

415494-001

407835-001

407834-001

407853-001

407851-001

410054-001

407850-001

407849-001

419328-001



3–10




Table 3-1


Item

22

23

24

Description

Memory modules, 1-DIMM

Spare Part

Number

SD Memory Cards

(not illustrated)

512 MB

256 MB

407316-001

403573-001

1024 MB

512 MB

256 MB

403800-001

403799-001

407843-001

RTC battery (includes tape)

Mini PCI communications modules

802.11a/b/g WLAN module for use in North America

802.11a/b/g WLAN module for use in the rest of the world

802.11b/g WLAN module for use in North America

802.11b/g WLAN module for use in the rest of the world

407816-001

403791-001

403792-001

392557-001

392557-002



3.3 Display Assembly Subcomponents



Table 3-2

Display Assembly Subcomponents

Spare Part Number Information

3

4


1a

1b

2

5

Display Plastics Kit

Includes:

■ Display bezel

■ Display enclosure

■ Display hinge base covers (not illustrated)

■ Display hinge covers (not illustrated)

Display Hinge Kit

Includes:

■ Display hinges

■ Display release hook (not illustrated)

Display inverter board

Display Panel Kit (includes display panel cable)

15.4-inch, WXGA with BrightView

15.4-inch, WXGA antiglare

Wireless Antenna Kit (includes cable and transceivers)

Display Label Kit (not illustrated)

Display Screw Kit (not illustrated)

Includes:

■ Phillips PM2.5×7.0 screws


■ Rubber screw covers

407793-001

407797-001

407800-001

407799-001

407798-001

410118-001

407865-001

407795-001



3.4 Plastics Kit

Table 3-3

Plastics Kit


3

4

5


Plastics Kit

1

Spare Part

Number

407779-001

Includes:

Memory/Mini PCI module compartment cover (includes 2 captive screws, secured by C-clips)

2 Hard drive cover (includes 2 captive screws, secured by C-clips)

✎

The hard drive cover is also available using spare part number

419328-001.

Computer feet (8)


PC Card slot bezel


3.5 Cable Kit


Table 3-4

Cable Kit


4

5

1

2

3


Cable Kit

Includes:

TouchPad cable

Bluetooth module cable

USB/audio board cable

Modem connector cable

Spare Part

Number

407775-001

Power connector cable

✎

The power connector cable is also available using spare part number 415564-001.



3.6 Mass Storage Devices



Table 3-5

Mass Storage Devices



1 Hard drives (include frame and connector)

5400-rpm, 80-GB 407852-001 4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 80-GB

4200-rpm, 60-GB

4200-rpm, 40-GB

2 Optical drives


DVD/CD-RW Double-Layer Combo Drive with

LightScribe


DVD±RW and CD-RW Super Multi Double-Layer

Combo Drive



USB digital drive (not illustrated)

Spare Part

Number

407853-001

407851-001

410054-001

407850-001

407849-001

413101-001

413101-001

413100-001

430858-001

430859-001

417699-001

364727-001



3.7 Miscellaneous (Not Illustrated)

Table 3-6

Miscellaneous (Not Illustrated)

Spare Part Information

Description

All-in-one media cable

Analog TV tuner

Audio Y-cable 2

Composite S-Video and audio cable

DVB-T TV tuner

DVB-T TV tuner antenna

Label Kit

Power supply, 65 watt

RF cable

RF input adapter cable

Rubber Pad Kit

TV tuner remote control

USB infrared receiver

Spare Part

Number

375759-001

407941-001

379452-001

407939-001

412175-001

412176-001

407777-001

403810-001

408485-001

407940-001

407781-001

408479-001

408483-001



Table 3-6

Miscellaneous (Not Illustrated)

Spare Part Information (Continued)

Description

Power cords

For use in:

Australia

Canada, French Canada, and the United States

Denmark

France, Germany, and Spain

Israel

The United Kingdom

Switzerland

Italy

Spare Part

Number

403811-011

403811-001

403811-081

403811-021

403811-BB1

403811-031

403811-111

403811-061

Screw Kit (includes the following screws; refer to

Appendix A, “Screw Listing,” for more information on

specifications and usage)

■ Phillips PM3.0×6.0 screw






■ Phillips PM2.5×5.0 Captive screw

USB travel mouse

407783-001

■ Black Phillips PM2.5×4.0 screw

■ Silver Phillips PM2.5×4.0 screw




■ Slotted SM1.5×9.0 screw

309674-001

USB digital drive 364727-001

Wired headset with volume control 371693-001



3.8 Sequential Part Number Listing

Table 3-7

Sequential Part Number Listing

Spare Part

Number Description

309674-001 USB travel mouse

364727-001 USB digital drive

371693-001 Wired headset with volume control

392557-001 802.11b/g WLAN Mini PCI communications module for use in

North America

392557-002 802.11b/g WLAN Mini PCI communications module for use in the rest of the world

393578-001 AMD Turion 64 ML-37 (2.0-GHz) processor (includes thermal paste)



397922-001 Bluetooth wireless module (includes Bluetooth module cable)

403573-001 SD Memory Card 256-MB

403791-001 802.11a/b/g WLAN Mini PCI communications module for use in

North America

403792-001 802.11a/b/g WLAN Mini PCI communications module for use in the rest of the world

403799-001 512-MB memory module

403800-001 1024-MB memory module

403810-001 Power supply, 65 watt

403811-001 Power cord for use in the United States

403811-011 Power cord for use in Australia



Table 3-7

Sequential Part Number Listing (Continued)

Spare Part


403811-021 Power cord for use internationally

403811-031 Power cord for use in the United Kingdom

403811-061 Power cord for use in Italy

403811-081 Power cord for use in Denmark

403811-111 Power cord for use in Switzerland

403811-BB1 Power cord for use in Israel

403827-001 Heat sink

407316-001 SD Memory Card 512-MB

407775-001 Cable Kit

407777-001 Label Kit

407779-001 Plastics Kit

407781-001 Rubber Pad Kit

407783-001 Screw Kit

407785-001 Speakers

407793-001 Display Plastics Kit

407795-001 Display Screw Kit

407797-001 Display HInge Kit

407798-001 Display panel kit for use with antiglare displays

407799-001 Display panel kit for use with BrightView displays

407800-001 Display inverter board

407801-001 TouchPad cable

407808-001 Fan assembly



Table 3-7


Spare Part


407809-001 ExpressCard assembly

407812-001 TouchPad bracket

407816-001 RTC battery (includes tape)

407817-001 Thermal paste

407821-001 Bracket Kit

407823-001 Top cover for use with full-featured computers

407824-001 Top cover for use with defeatured computers

407827-001 Switch cover for use with full-featured computers

407828-001 Switch cover for use with defeatured computers

407829-001 PC Card assembly

407834-001 6-cell, 4.0-Amp hour battery

407835-001 12-cell, 8.8-Amp hour battery


407837-001 Mobile AMD Sempron M3000 (1.8-GHz) processor (includes thermal paste)

407838-001 Mobile AMD Sempron M3300 (2.0-GHz) processor (includes thermal paste)

407840-001 15.4-inch WXGA antiglare display assembly

407842-001 15.4-inch WXGA display assembly with BrightView

407843-001 256-MB, 1-DIMM memory module

407849-001 4200-rpm, 40-GB hard drive

407850-001 4200-rpm, 60-GB hard drive

407851-001 4200-rpm, 100-GB hard drive



Table 3-7


Spare Part


407852-001 5400-rpm, 80-GB hard drive

407853-001 4200-rpm, 120-GB hard drive

407856-001 Keyboard for use in the United States

407856-031 Keyboard for use in the United Kingdom

407856-051 Keyboard for use in France

407856-061 Keyboard for use in Italy

407856-071 Keyboard for use in Spain

407856-081 Keyboard for use in Denmark

407856-091 Keyboard for use in Norway

407856-121 Keyboard for use in French Canada

407856-B31 Keyboard for use internationally

407856-B71 Keyboard for use in Sweden and Finland

407865-001 Display Label Kit

407939-001 Composite S-Video and audio cable

407940-001 RF input adapter cable

407941-001 Analog TV tuner

408479-001 TV tuner remote control

408483-001 USB infrared receiver

408485-001 RF cable

410054-001 4200-rpm, 80-GB hard drive

410118-001 Wireless Antenna Cable Kit (includes transceivers and cables)

412175-001 DVB-T TV tuner



Table 3-7


Spare Part


412176-001 DVB-T TV tuner antenna

413100-001 DVD/CD-RW Combo Drive

413101-001 DVD±RW and CD-RW Double-Layer Combo Drive

413102-001 DVD/CD-RW Double-Layer Combo Drive with LightScribe

415493-001 Base enclosure for use with full-featured computer models

415494-001 Base enclosure for use with defeatured computer models

415564-001 Power connector cable

417024-001 LED board

417027-001 USB/audio board for use with full-featured computers

417028-001 USB/audio board for use with defeatured computers

417699-001 DVD/CD-RW Super Multi Combo Drive with Hitachi LG Data

Storage

419328-001 Hard drive cover

430150-001 System board for use with defeatured computers

430151-001 System board for use with full-featured computers


430855-001 Mobile AMD Sempron-M 3100 (1.8-GHz) processor (includes thermal paste)

430858-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe

430859-001 DVD/CD-RW Super Multi Double-Layer Combo Drive with

LightScribe and Hitachi LG Data Storage


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.y

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

Magnetic screwdriver

Phillips P0 and P1 screwdrivers

Flat-bladed screwdriver


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package, “FRAGILE: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.



4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.



4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Static-Shielding Materials

Use Voltage Protection Level

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are as many 94 screws, in 13 different sizes, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Refer to

Appendix A, “Screw Listing,”

for detailed information on screw sizes, locations, and usage.


Removal and Replacement Procedures

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location



5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing computer components.

Section

5.3

5.4

5.5

5.6

5.7

5.8

Disassembly Sequence Chart

Description

Preparing the Computer for

Disassembly

Battery

Hard Drive

Computer Feet

Memory Module

# of Screws Removed

0

2 loosened to remove the hard drive cover

4 to disassemble the hard drive

0

2 loosened to remove the memory/Mini PCI module compartment cover,

2 to release the memory shield

Mini PCI Communications

Module

0

Å

To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact

Customer Care.

RTC Battery

0



5.13

5.14

5.15

5.16

5.17

5.18

5.19

5.20

5.21

5.22

Section

5.9

5.10

5.11

5.12

Disassembly Sequence Chart (Continued)

Description

Optical Drive

Switch Cover

Keyboard

Display Assembly

Display bezel

Display hinge base covers

Display panel

Display release hook

Display hinges

Wireless antenna transceivers and cables

Base Enclosure

Bluetooth Module

System Board

Display Release Button

LED Board

Heat Sink

Processor

Fan Assembly

PC Card Assembly

ExpressCard Assembly

6

2

2

18

2

4

6

2

4

1 loosened

# of Screws Removed

4

6

4

2

6

2

8

2

1 to remove the optical drive,

2 to remove the optical drive bracket

2



5.3 Preparing the Computer for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.

Battery Spare Part Number Information



407835-001

407834-001



4. Remove the battery by following these steps: a. Turn the computer upside down with the front toward you.

b. Slide the battery release latch 1 to the left. (The battery disengages from the computer.) c. Lift the front edge of the battery 2 and swing it back to remove it.

5–6

Removing the Battery

Reverse the above procedure to install the battery.



5.4 Hard Drive

Hard Drive Spare Part Number Information

5400-rpm, 80-GB 407852-001 4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 80-GB

4200-rpm, 60-GB

4200-rpm, 40-GB

407853-001

407851-001

410054-001

407850-001

407849-001


Section 5.3

).



2. Loosen the two Phillips PM2.5×5.0 captive screws 1 that secure the hard drive cover to the computer.

3. Lift the rear edge of the hard drive cover 2, and then swing it up and forward and remove it.

✎

The hard drive cover is included in the Plastics Kit, spare part number 407779-001. The hard drive cover is also available using spare part number 419328-001.

Removing the Hard Drive Cover



4. Use the tab 1 to slide the hard drive to the right, and then lift the hard drive 2 from the hard drive bay.

Removing the Hard Drive



5. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 that secure the hard drive frame to the hard drive.

6. Slide the hard drive 2 away from the hard drive to remove it.

Removing the Hard Drive Frame

Reverse the above procedure to reassemble and install the hard drive.



5.5 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 407779-001.

Replacing the Computer Feet



5.6 Memory Module

Memory Module Spare Part Number Information

Memory modules (1 DIMM)

1024 MB

512 MB

256 MB

403800-001

403799-001

407834-001


Section 5.3

).



2. Loosen the Phillips PM2.5×5.0 captive screw 1 that secures the memory/Mini PCI module compartment cover to the computer.

3. Lift the right side of the cover 2 and swing it up and to the left and remove it.

✎

The memory/Mini PCI module compartment cover is included in the Plastics Kit, spare part number 407779-001.

Removing the Memory/Mini PCI Module Compartment Cover



4. Remove the two Phillips PM2.5×4.0 screws 1 that secure the memory shield to the computer.

5. Lift the left side of the shield 2, and then swing it up and to the right.

✎

The memory shield is available in the Bracket Kit, spare part number 407821-001.

Removing the Memory Shield



6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

7. Remove the memory module by pulling the module away from the socket at an angle 2.

✎

Memory modules are are designed with notches 3 to prevent incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.



5.7 Mini PCI Communications Module

Mini PCI Communications Module


802.11a/b/g WLAN module for use in North America

802.11a/b/g WLAN module for use in the rest of the world

802.11b/g wireless local access network (WLAN) module for use in North America

802.11b/g WLAN module for use in the rest of the world

403791-001

403792-001

392557-001

392557-002

1. Prepare the computer for disassembly (

Section 5.3

).

2. Remove the memory/Mini PCI module compartment cover

( Section 5.6

).



✎

Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card.

3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications module.

4. Spread the two retaining tabs 2 on each side of the

Mini PCI socket to release the Mini PCI communications module. (The edge of the module opposite the socket rises away from the computer.)

5. Remove the Mini PCI communications module by pulling the module away from the socket at an angle 3.

✎

Mini PCI communications modules are designed with notches 4 to prevent incorrect installation into the Mini PCI module socket.

Removing a Mini PCI Communications Module

Reverse the above procedure to install a Mini PCI communications module.



5.8 RTC Battery

RTC Battery Spare Part Number Information

RTC battery (includes tape) 407816-001 g


Section 5.3

).


( Section 5.6

).

3. Remove the Mini PCI communications module (

Section 5.7

).

4. Remove the RTC battery from the socket on the system board.

5–18

Removing the RTC Battery

Reverse the above procedure to install an RTC battery.



5.9 Optical Drive

Optical Drive Spare Part Number Information


DVD/CD-RW Double-Layer Combo Drive with LightScribe


DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

DVD/CD-RW Super Multi Double-Layer Combo Drive with


DVD/CD-RW Super Multi Double-Layer Combo Drive with


413102-001

413101-001

413100-001

430858-001

430859-001

417699-001


Section 5.3

).

2. Position the computer with the left side toward you.



3. Remove the Phillips PM2.5×5.0 screw 1 that secures the optical drive to the computer.

4. Insert a thin tool into the notch 2 on the back of the optical drive and push to disconnect the optical drive from the system board.

5. Remove the optical drive 3.

Removing the Optical Drive



If it is necessary to replace the optical drive bracket, perform the following steps:

6. Position the optical drive with the connector toward you.

7. Remove the two Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive.

8. Remove the optical drive bracket 2.

Removing the Optical Drive Bracket

Reverse the above procedure to install an optical drive.



5.10 Switch Cover

Switch Cover Spare Part Number Information



407827-001

407828-001


Section 5.3

).

2. Remove the two Phillips PM2.5×5.0 screws that secure the switch cover to the computer.

5–22

Removing the Switch Cover Screws



3. Turn the computer display-side up with front toward you.

4. Open the computer as far as possible.

5. Insert a flat-bladed tool into the switch cover notches behind the F1 , F5 , F11 , and insert keys 1 and lift up until the switch cover 2 disengages from the computer.

6. Remove the switch cover.

Removing the Switch Cover

Reverse the above procedure to install the switch cover.



5.11 Keyboard

Keyboard Spare Part Number Information

Denmark

France

French Canada

International

Italy

407856-081

407856-051

407856-121

407856-B31

407856-061

Norway

Spain

Sweden/Finland

The United Kingdom

The United States

407856-091

407856-071

407587-B71

407856-031

407856-001


Section 5.3

).

2. Remove the switch cover (

Section 5.10

).



3. Remove the four Phillips PM2.5×5.0 screws 1 that secure the keyboard to the computer.

4. Lift the rear edge of the keyboard 2 to release it from the top cover.

Releasing the Keyboard



5. Swing the keyboard 1 forward until it rests on the palm rest.

6. Release the zero insertion force (ZIF) connector to which the keyboard cable 2 is attached and disconnect the keyboard cable 3.

7. Remove the keyboard assembly.

Removing the Keyboard

Reverse the above procedure to install the keyboard.



5.12 Display Assembly

Display Assembly Spare Part Number Information

✎

All display assemblies include a display cable, wireless antenna transceivers, and antenna cables.

15.4-inch, WXGA with BrightView

15.4-inch, WXGA antiglare

407842-001

407840-001


Section 5.3

).


( Section 5.6

).



✎

Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card.

3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module.

4. Remove the two Phillips PM2.5×13.0 screws 2 that secure the display assembly to the computer.

Disconnecting the Wireless Antenna Cables and Removing the

Display Screws



5. Remove the switch cover (

Section 5.10

).

6. Remove the keyboard ( Section 5.11

).

7. Disconnect the display cable 1 from the system board.

8. Remove the wireless antenna cables from the clips 2 in the top cover.

Disconnecting the Display and Wireless Antenna Cables



Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

9. Remove the four Phillips PM2.5×9.0 screws 1 that secure the display assembly to the computer.

10. Lift the display assembly straight up and remove it 2.

Removing the Display Assembly





Display Plastics Kit, includes:

■ Display bezel

■ Display enclosure

■ Display hinge base covers

■ Display hinge covers

Display Hinge Kit, includes

■ Display hinges

■ Display release hook

Display inverter board

Display Panel Kit (includes display panel cable)

■ 15.4-inch, WXGA with BrightView

■ 15.4-inch, WXGA antiglare

Wireless Antenna Kit (includes cable and transceivers)

Display Label Kit

Display Screw Kit, includes:



■ Rubber screw covers

407793-001

407797-001

407800-001

407799-001

407798-001

410118-001

407865-001

407795-001



11. Remove the six rubber screw covers 1 and 2 and the six Phillips PM2.5×7.0 screws 3 that secure the display bezel to the display assembly.

✎

The rubber screw covers are available in the Display Screw Kit, spare part number 407795-001.

The four rubber screw covers 1 on top edge of the display bezel are a different size and shape than the two rubber screw covers 2 on the bottom edge of the display bezel.

5–32

Removing the Display Bezel Screws



✎

The display bezel and display enclosure are available in the

Display Plastics Kit, spare part number 407793-001.

12. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.

13. Remove the display bezel 3.

Removing the Display Bezel



14. Disconnect the display panel cable 1 and display backlight cable 2 from the display inverter board.

Disconnecting the Display Panel Cables



✎

The display hinge base covers are available in the Display

Plastics Kit, spare part number 407793-001.

15. If is necessary to replace the display hinge base covers, remove the two Phillips PM2.5×5.0 screws 1 that secure the covers to the display enclosure.

16. Remove the display hinge base covers 2.

Removing the Display Hinge Base Covers





Display Panel Kit (includes display panel cable)

■ 15.4-inch, WXGA with BrightView

■ 15.4-inch, WXGA antiglare

Display inverter board

407799-001

407798-001

407800-001

17. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel and inverter board to the display enclosure.

18. Remove the display panel 2 and inverter board 3.

5–36

Removing the Display Panel and Inverter Board



✎

The display hinge covers are available in the Display Plastics

Kit, spare part number 407793-001.

19. If it is necessary to replace either of the display hinge covers, detach the display hinge cover clips 1 from the display hinge.

20. Swing the display hinge cover 2 back until it clears the display hinge.

21. Slide the hinge cover 3 off of the display hinge.

Removing the Display Hinge Covers



✎

The display release hook is available in the Display Hinge Kit, spare part number 407797-001.

22. If it is necessary to replace the display release hook, remove the two PM2.5×5.0 screws 1 that secure the hook to the display enclosure.

23. Remove the display release hook 2.

Removing the Display Release Hook



✎

The display hinges are available in the Display Hinge Kit, spare part number 407797-001.

24. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws 1 that secure each hinge to the display panel.

25. Remove the display hinges 2.

Removing the Display Hinges



✎

The wireless antenna transceivers and cables are available in the Wireless Antenna Kit, spare part number 410118-001.

26. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×5.0 screws 1 that secure the wireless antenna transceivers to the display enclosure.

27. Release the retention tabs 2 built in to the display enclosure lining that secure the wireless antenna cables to the display enclosure.

28. Detach the wireless antenna transceivers 3 from the display enclosure.

29. Remove the wireless antenna transceivers and cables 4.

5–40

Removing the Wireless Antenna Transceivers and Cables

Reverse the above procedure to reassemble and install the display assembly.


5.13 Base Enclosure


Base Enclosure and Top Cover


Base enclosure for use with full-featured models

Base enclosure for use with defeatured models

Top cover for use with full-featured models

Top cover for use with defeatured models

415493-001

415494-001

407823-001

407824-001


Section 5.3

) and then

remove the following components:

a. Hard drive ( Section 5.4

)0

b. Memory/Mini PCI module compartment cover

( Section 5.6

)

c. Optical drive ( Section 5.9

)

d. Switch cover ( Section 5.10

)

e. Keyboard (

Section 5.11

)

f. Display assembly (

Section 5.12

)



2. Release the ZIF connector to which the TouchPad cable 1 is connected and disconnect the TouchPad cable 2 from the system board.

✎

The TouchPad cable is included in the Cable Kit, spare part number 407775-001.

3. Remove the two Phillips PM2.5×13.0 screws 3 that secure the base enclosure to the computer.

5–42

Disconnecting the TouchPad Cable and Removing the Base

Enclosure Screws, Part 1



4. Turn the computer upside down with the front toward you.

5. Remove the eleven Phillips PM2.5×13.0 screws that secure the base enclosure to the computer.

Removing the Base Enclosure Screws, Part 2



6. Remove the two Phillips PM2.5×5.0 screws 1 in the hard drive bay and and the three Phillips PM2.5×5.0 screws 2 in the battery bay that secure the base enclosure to the computer.

Removing the Base Enclosure Screws, Part 3



7. Lift up the front edge of the base enclosure 1 until it disengages from the top cover.

8. Lift the base enclosure 2 straight up and remove it.

Removing the Base Enclosure

Reverse the above procedure to install the base enclosure.



5.14 Bluetooth Module

Bluetooth Module Spare Part Number Information

Bluetooth module (includes Bluetooth module cable) 397922-001


Section 5.3

),

and then remove the following components:


)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12

) g. Base enclosure (

Section 5.13

)



2. Remove the two Phillips PM1.5×3.0 screws 1 that secure the Bluetooth module to the top cover.

3. Slide the Bluetooth module 2 out of the clip in the top cover.

4. Disconnect the Bluetooth module cable 3 from the Bluetooth module.

5. Disconnect the Bluetooth module cable 4 from the system board.

✎

The Bluetooth module cable is included with the Bluetooth module and is also available in the Cable Kit, spare part number 407775-001.

Removing the Bluetooth Module

Reverse the above procedure to install the Bluetooth module.



5.15 System Board

System Board Spare Part Number Information



430150-001

430151-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

■

■

■

■

Memory modules ( Section 5.6

)

Mini PCI communications module ( Section 5.7

)

RTC battery (

Section 5.8

)

Power connector cable ( Section 5.15

)

Heat sink ( Section 5.18

)

Processor (

Section 5.19

)

Fan assembly (

Section 5.20

)

Fan assembly (

Section 5.20

)

PC Card assembly ( Section 5.21

)


Section 5.3

),



)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12


Section 5.13

)



2. Turn the top cover right-side up with the front toward you.

3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the LED board cable 2 from the system board.

Disconnecting the LED Board Cable



4. Turn the top cover upside down with the front toward you.

5. Disconnect the power connector cable 1 from the system board.

✎

The power connector cable is included with the Cable Kit, spare part number 407775-001, and is also available using spare part number 415564-001.

6. Remove the power connector 2 from the clip in the base enclosure and remove the cable from the routing channel

3 in the top cover.

5–50

Removing the Power Connector Cable



7. Remove the modem connector 1 from the clip in the top cover and remove the modem connector cable 2 from the routing channel in the top cover.

Removing the Modem Connector Cable



8. Disconnect the USB/audio board cable 1 from the

USB/audio board.

9. Remove the four PM2.5×5.0 screws 2 that secure the system board and USB/audio board to the top cover.

10. Remove the USB/audio board 3 from the top cover.

✎

The USB/audio board is available using spare part numbers

417027-001 (for use with full-featured models) and

417028-001 (for use with defeatured models). The USB/audio board cable cable is included with the USB/audio board and is also available in the Cable Kit, spare part number 407775-001.

5–52

Removing the USB/Audio Board



11. Use the optical drive connector 1 to lift the left side of the system board 2 until it clears the top cover.

12. Slide the system board 3 to the left at an angle and remove it.

Removing the System Board



13. Position the system board with the ExpressCard and PC Card assemblies facing up and the battery connector toward you.

14. Disconnect the following cables from the system board:

1 USB/audio board cable

2 Modem cable

3 Speaker cable

✎

The USB/audio board cable is included with the USB/audio board and is also available in the Cable Kit, spare part number

407775-001.

The modem connector cable is available in the Cable Kit, spare part number 407775-001.

5–54

Disconnecting the USB/Audio Board, Speaker, and

Modem Cables



15. Set the USB/audio board cable and modem connector cable aside.

16. Lift the system board 1 and seperate the speakers 2 from the system board.

✎

The speakers are available using spare part number

407785-001.

Removing the Speakers

Reverse the above procedure to install the system board.



5.16 Display Release Button

✎

The display release button components are spared with the top cover.


Section 5.3

) and then

remove the following components:


)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12


Section 5.13

)



2. Release the ZIF connector 1 on the TouchPad board to which the TouchPad cable is connected.

3. Disconnect the TouchPad cable 2 from the TouchPad board.

✎

The TouchPad cable is included in the Cable Kit, spare part number 407775-001.

4. Remove the TouchPad cable 3.

Removing the TouchPad Cable



5. Remove the four silver Phillips PM2.5×4.0 screws 1 and the two Phillips PM2.5×5.0 screws 2 that secure the

TouchPad bracket to the top cover.

6. Remove the TouchPad bracket 2.

Removing the TouchPad Bracket



7. Remove the display release button swing arm 1 from the top cover.

8. Push and hold the display release button 2.

9. Remove the display release button 3 and springs 4 from the top cover.

Removing the Display Release Button Components

Reverse the above procedure to install the display release button.



5.17 LED Board

LED Board Spare Part Number Information

LED board (includes LED board cable) 417024-001


Section 5.3

),



)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12


Section 5.13

)

h. System board ( Section 5.15

)



2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top cover.

3. Remove the LED board and cable 2.

Removing the LED Board

Reverse the above procedure to install the LED board.



5.18 Heat Sink

Heat Sink Spare Part Number Information

Heat sink (includes thermal paste)

Thermal paste

403827-001

407817-001


Section 5.3

),



)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12


Section 5.13

)


)



2. Turn the system board upside down with the expansion port 2 toward you.

3. Remove the four Phillips PM2.5×7.0 screws 1 that secure the heat sink to the system board.

4. Remove the heat sink 2.

✎

Due to the adhesive quality of the thermal paste located between the fan assembly and processor, it may be necessary to move the fan assembly from side to side to detach it from the processor.

Removing the Heat Sink



✎

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits.

Replacing the Thermal Paste

Reverse the above procedure to install the fan assembly.



5.19 Processor

✎

The computer may be equipped with a processor socket that features either a locking screw or a release arm. Both types of sockets are documented in this section.

Processor Spare Part Number Information

✎

All processor spare part kits include thermal paste.






430499-001

393579-001

393578-001

407836-001

395744-001




Thermal paste

407837-001

430855-001

407838-001

407817-001




Section 5.3

),



)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12


Section 5.13

)


)

i. Heat sink (

Section 5.18

)



✎

Steps 2 and 3 apply to processor sockets equipped with a locking screw. Refer to steps 4 through 6 for instructions on removing a processor from a socket equipped with a release arm.

2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter turn counterclockwise until you hear a click.

3. Lift the processor straight up and remove it 2.

✎

The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor.

Removing the Processor from a Socket with a Locking Screw



✎

Steps 4 through 6 apply to processor sockets equipped with a release arm.

4. Slide the tip of the processor socket release arm 1 to the left until it clears the notch 2 on the processor socket.

5. Swing the processor socket release arm 3 up and forward as far as it will go.

6. Lift the processor straight up and remove it 4.

✎

The gold triangle 5 on the processor should be aligned in the front right corner when you install the processor.

5–68

Removing the Processor from a Socket with a Release Arm

Reverse the above procedure to install the processor.



5.20 Fan Assembly

Fan Assembly Spare Part Number Information

Fan assembly 407808-001


Section 5.3

),



)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12


Section 5.13

)


)

i. Heat sink (

Section 5.18

)



2. Turn the system board upside down with the expansion port 2 docking connector toward you.

3. Remove the Phillips PM2.0×4.0 screw that secures the fan assembly to the system board.

Removing the Fan Assembly Screw, Part 1



4. Turn the system board right-side up with the expansion port 2 docking connector toward you.

5. Disconnect the fan cable 1 from the system board.

6. Remove the following screws:

2 One silver Phillips PM2.5×4.0 screw that secures the expansion port 2 bracket and fan assembly to the system board

3 Two slotted M1.5×9.0 screws on each side of the expansion port 2 connector that secure the expansion port bracket and fan assembly to the system board

4 Two Phillips PM3.0×6.0 screws on each side of the external monitor connector that secure the fan assembly to the system board

Removing the Fan Assembly Screws, Part 2



7. Slide the expansion port bracket 1 away from the system board.

8. Remove the fan assembly 2.

Removing the Fan Assembly

Reverse the above procedure to install the fan assembly.



5.21 PC Card Assembly

PC Card Assembly Spare Part Number Information

PC Card assembly 407829-001


Section 5.3

),



)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12


Section 5.13

)


)




3. Remove the two PM2.0×4.0 screws that secure the PC Card assembly to the system board.

Removing the PC Card Assembly Screws



4. Turn the system board top-side up with the expansion port 2 toward you.

5. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card connector 2 and remove the PC Card assembly 3 from the system board.

Removing the PC Card Assembly

Reverse the above procedures to install the PC Card assembly.



5.22 ExpressCard Assembly

ExpressCard Assembly Spare Part Number Information

ExpressCard assembly 407810-001


Section 5.3

),



)


( Section 5.6

)


)


)

e. Keyboard (

Section 5.11

)


Section 5.12


Section 5.13

)


)




3. Remove the two PM2.0×4.0 screws that secure the

ExpressCard assembly to the system board.

Removing the ExpressCard Assembly Screws



4. Turn the system board top-side up with the expansion port 2 toward you.

5. Remove the ExpressCard Assembly from the system board.

Removing the ExpressCard Assembly

Reverse the above procedures to install the ExpressCard assembly.


6

Specifications

This chapter provides physical and performance specifications.

Dimensions

Height

Front

Rear

Width

Depth

Weight

With 17.0-inch display, optical drive and 8-cell battery

Input Power

Operating voltage

Operating current

Temperature

Operating

Nonoperating

Table 6-1

Computer

Metric

3.50 cm

4.50 cm

35.79 cm

26.39 cm

2.99 kg

18.5 V dc to 19.0 V dc

3.5 A or 4.74 A

10°C to 35°C

-20°C to 60°C

U.S.

1.38 in.

1.77 in.

14.09 in.

10.39 in.

6.60 lbs

50°F to 95°F

-4°F to 140°F

Maintenace and Service Guide 6–1

Specifications

Table 6-1

Computer (Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 95%

-15 m to 3,048 m

-15 m to 12,192 m

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

10% to 90%

5% to 95%

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random Vibration

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

Ä

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

6–2 Maintenace and Service Guide

Specifications

Table 6-2

15.4-inch, WXGA, Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

20.7 cm

33.1 cm

39.1 cm

Up to 16.8 million

200:1

180 nits typical

8.15 in

13.03 in

15.39 in

0.259 × 0.259 mm

1280 × 800

RGB vertical stripe

Edge lit

80 × 25

4 W

+/-65° horizontal, +50° vertical typical


Specifications

Table 6-3

Hard Drives

120-GB* 100-GB* 80-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

Synchronous (maximum)

Security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

Disc rotational speed

3 ms

13 ms

24 ms

100 MB/sec

ATA security

3 ms

13 ms

24 ms

100 MB/sec

ATA security

3 ms

13 ms

24 ms

234,428,430 195,364,233 156,301,488

4200 rpm 4200 rpm 5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†

Actual drive specifications may differ slightly.


Specifications

Table 6-3

Hard Drives (Continued)

80-GB* 60-GB* 40-GB*

Dimensions

Height

Width

Weight

Interface type

9.5 mm

70 mm

99 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

Transfer rate

Synchronous (maximum)

Security

100 MB/sec

ATA security

100 MB/sec

ATA security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

156,301,488 117,210,240 78,140,160

Disc rotational speed 4200 rpm 4200 rpm 4200 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†

Actual drive specifications may differ slightly.


Specifications

Table 6-4

DVD/CD-RW Combo Drive

Applicable disc Read:

DVD-R, DVD-RW, DVD-ROM (DVD-5,

DVD-9, DVD-10, DVD-18), CD-ROM

(Mode 1 and 2) CD Digital Audio,

CD-XA ready (Mode 2, Form 1 and

2), CD-I ready (Mode 2, Form 1 and

2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge

Write:

CD-R and CD-RW

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm


Specifications

Table 6-4

DVD/CD-RW Combo Drive (Continued)

Access time

Random

Full stroke

Audio output level

CD media

< 110 ms

< 210 ms

Line-out, 0.7 V rms

Cache buffer

Data transfer rate

2 MB

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

Startup time

Stop time

< 15 seconds

< 6 seconds

DVD media

< 130 ms

< 225 ms


Specifications

Table 6-5

DVD ± RW and CD-RW Double-Layer Combo Drive

Applicable disc Read:

DVD-R, DVD-RW, DVD-ROM (DVD-5,

DVD-9, DVD-10, DVD-18), CD-ROM

(Mode 1 and 2), CD Digital Audio,

CD-XA ready (Mode 2, Form 1 and

2), CD-I ready (Mode 2, Form 1 and

2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge

Write:

CD-R and CD-RW

DVD-R and

DVD-RW

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm


Specifications

Table 6-5

DVD ± RW and CD-RW Double-Layer Combo Drive (Continued)

Access time

Random

Full stroke

Audio output level

CD

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

Cache buffer

Data transfer rate

2 MB

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)

Multiword DMA mode 2

Startup time

2,400 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)



16.6 MB/s

< 15 seconds

Stop time < 6 seconds

DVD

< 230 ms

< 335 ms


Specifications

Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

Table 6-6

System Interrupts

System Function

System timer

Standard 101-/102-Key or Microsoft Natural Keyboard

Cascaded

USB2 Enhanced Host Controller—24CD

COM1

Conexant AC—Link Audio

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

Realtek RTL8139 Family PCI fast Ethernet Controller


Specifications

Table 6-6

System Interrupts (Continued)

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

Synaptics PS/2 TouchPad

Numeric data processor

Primary IDE channel

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.


Specifications

061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

I/O Address (hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

Table 6-7

System I/O Addresses

System Function (shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2



0A2 - 0BF

0C0 - 0DF

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Table 6-7

System I/O Addresses (Continued)


Unused

DMA controller no. 2

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port

Specifications


Specifications


2F0 - 2F7

2F8 - 2FF

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Table 6-7

System I/O Addresses (Continued)


Unused

Infrared port

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)


Specifications

Size

640 KB

128 KB

48 KB

160 KB

64 KB

15 MB

58 MB

58 MB

2 MB

4 GB

64 KB

Table 6-8

System Memory Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000CBFFF

000C8000-000E7FFF

000E8000-000FFFFF

00100000-00FFFFFF

01000000-047FFFFF

04800000-07FFFFFF

08000000-080FFFFF

08200000-FFFEFFFF

FFFF0000-FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS


Specifications

Table 6-9

System DMA

Hardware DMA

DMA0

DMA1*

DMA2*

System Function

Not applicable

Not applicable

Not applicable

DMA3

DMA4

DMA5*

Not applicable

Direct memory access controller

Available for PC Card

DMA6

DMA7

Not assigned

Not assigned

*PC Card controller can use DMA 1, 2, or 5.


A

Screw Listing

This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this appendix are available in the Computer Screw Kit, spare part number 407783-001, and the Display Screw Kit, spare part number 407795-001.

Table A-1

Phillips PM3.0×4.0 Screw mm

Color

Black

Qty.

4

Length

4.0 mm

Thread

3.0 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the hard drive frame to the hard drive (documented in

Section 5.4

)

Phillips PM3.0×4.0 Screw Locations

Maintenance and Service Guide A–1

Screw Listing

Table A-2

Phillips PM2.5×5.0 Captive Screw mm

Color

Black

Qty.

Length

3 5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1 Two screws that secure the hard drive cover to the computer (screws are

captured on the cover by C clips; documented in Section 5.4

)

2

One screw that secures the memory/Mini PCI module compartment cover to the computer (screw is captured on the cover by C clips; documented in

Section 5.6

)

A–2

Phillips PM2.5×5.0 Captive Screw Locations


Screw Listing

Table A-3

Black Phillips PM2.5×4.0 Screw mm

Color

Black

Qty.

2

Length

4.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

Two screws that secure the memory shield to the computer (documented in

Section 5.6

)

Black Phillips PM2.5×4.0 Screw Locations


Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Where used:

One screw that secures the optical drive to the computer (documented in

Section 5.9

)

Head

Width

5.0 mm

A–4

Phillips PM2.5×5.0 Screw Location


Screw Listing

Table A-4

Phillips PM2.5×5.0 Screw (Continued) mm

Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the switch cover to the computer (documented in

Section 5.10

)

Head

Width

5.0 mm



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the keyboard to the computer (documented in

Section 5.11

)

Head

Width

5.0 mm

A–6



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the display hinge base covers to the display enclosure

(documented in

Section 5.12

)



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the display panel and inverter board to the display enclosure (documented in

Section 5.12

)

Head

Width

5.0 mm

A–8



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the display release hook to the display enclosure

(documented in

Section 5.12

)

Head

Width

5.0 mm



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the wireless antenna transceivers to the display enclosure

(documented in

Section 5.12

)

A–10



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

5 screws that secure the base enclosure to the computer (documented in

Section 5.13

)



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the system board to the top cover (documented in

Section 5.15

)

Head

Width

5.0 mm

A–12



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the TouchPad bracket to the top cover (documented in

Section 5.16

)



Screw Listing

Table A-4


Color

Black

Qty.

30

Length

5.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the LED board to the top cover (documented in

Section 5.17

)

Head

Width

5.0 mm

A–14



Screw Listing

Table A-5


Color

Silver

Qty.

2

Length

3.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the optical drive bracket to the optical drive (documented in

Section 5.9

)



Screw Listing

Table A-6


Color

Black

Qty.

13

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

8 screws that secure the display hinges to the display panel (documented in

Section 5.12

)


A–16 Maintenance and Service Guide

Screw Listing

Table A-6


Color

Black

Qty.

13

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

One screw that secures the fan assembly to the system board (documented in

Section 5.20

)

Phillips PM2.0×4.0 Screw Location


Screw Listing

Table A-6


Color

Black

Qty.

13

Length

4.0 mm

Thread

2.0 mm

Where used:

Two screws that secure the PC Card assembly to the system board

(documented in

Section 5.21

)

Head

Width

4.0 mm

A–18



Screw Listing

Table A-6


Color

Black

Qty.

13

Length

4.0 mm

Thread

2.0 mm

Where used:

Two screws that secure the ExpressCard assembly to the system board

(documented in

Section 5.22

)

Head

Width

4.0 mm



Screw Listing

Table A-7


Color

Black

Qty.

15

Length

13.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the display assembly to the computer (documented in

Section 5.12

)

A–20



Screw Listing

Table A-7


Color

Black

Qty.

15

Length

13.0 mm

Thread

2.5 mm

Where used:


Section 5.13

)

Head

Width

5.0 mm



Screw Listing

Table A-7


Color

Black

Qty.

15

Length

13.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:


Section 5.13

)

A–22



Screw Listing

Table A-8


Color

Black

Qty.

4

Length

9.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the display assembly to the computer (documented in

Section 5.12

)



Screw Listing

Table A-9


Color

Silver

Qty.

10

Length

7.0 mm

Thread

2.5 mm

Head

Width

6.0 mm

Where used:

6 screws that secure the display bezel to the display enclosure (documented in

Section 5.12

)

A–24



Screw Listing

Table A-9


Color

Silver

Qty.

10

Length

7.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the heat sink to the system board (documented in

Section 5.18

)

Head

Width

6.0 mm



Screw Listing

Table A-10


Color

Silver

Qty.

2

Length

3.0 mm

Thread

1.5 mm

Head

Width

3.0 mm

Where used:

2 screws that secure the Bluetooth module to the top cover (documented in

Section 5.14

)

A–26



Screw Listing

Table A-11

Silver Phillips PM2.5×4.0 Screw mm

Color

Silver

Qty.

5

Length

4.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the display bezel to the display enclosure (documented in

Section 5.16

)

Silver Phillips PM2.5×4.0 Screw Locations


Screw Listing

Table A-11

Silver Phillips PM2.5×4.0 Screw (Continued) mm

Color

Silver

Qty.

5

Length

4.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

One screw that secures the expansion port 2 bracket and fan assembly to the

system board (documented in Section 5.20

)

A–28

Silver Phillips PM2.5×4.0 Screw Location


Screw Listing

Table A-12

Slotted SM1.5×9.0 Screw mm

Color

Silver

Qty.

2

Length

9.0 mm

Thread

1.5 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the fan assembly to the system board (documented in

Section 5.20

)

Slotted M1.5×9.0 Screw Locations


Screw Listing

Table A-13


Color

Black

Qty.

2

Length

6.0 mm

Thread

3.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the fan assembly to the system board (documented in

Section 5.20

)

A–30



B

Software Update and Recovery

Updating Software

Updated versions of the software provided with your computer may be available on the HP Web site.

Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

To update the software:

1. Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer.

If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

✎

The computer system BIOS is stored on the system ROM. The

BIOS initializes the operating system, determines how the computer will interact with the hardware devices, and provides for data transfer among hardware devices, including the time and date.

2. Access the updates by visiting the HP Web site at http://www.hp.com

.

3. Install the updates.

Maintenance and Service Guide B–1

Software Update and Recovery

Updating the BIOS

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System

BIOS) can be displayed by pressing fn+esc (if you are already in

Microsoft® Windows®) or by opening the Setup Utility.

To use the Setup Utility for displaying BIOS information:

1. Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the “Press <F10> to enter Setup” message is displayed in the lower-left corner of the screen.

2. If the Setup Utility does not open with the system information displayed, use the arrow keys to select the

Main menu.

When the Main menu is selected, BIOS and other system information is displayed.

3. To exit the Setup Utility, use the arrow keys to select Exit >

Exit Discarding Changes, and then press enter .

Ä CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

■ Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

■ Do not shut down the computer or initiate standby or hibernation.

■ Do not insert, remove, connect, or disconnect any device, cable, or cord.

B–2 Maintenance and Service Guide


To download a BIOS update:

1. Access the page on the HP Web site that provides software for your computer:

Select Start > Help and Support, and then select the software and drivers update.

2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.

3. At the download area: a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the instructions on the screen to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update.

✎

If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. Open Windows Explorer by selecting Start > All

Programs > Accessories > Windows Explorer.

2. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. The hard drive designation is typically

Local Disk (C:).

b. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.



3. Double-click the file that has an .exe extension (for example,

filename.exe).

The BIOS installation begins.

4. Complete the installation by following the instructions on the screen.

✎

After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Updating Software Programs and Drivers

To download and install software other than a BIOS update:

1. Access the page on the HP Web site that provides software for your computer:

Select Start > Help and Support, and then select the software and drivers update.

2. Follow the instructions on the screen to find the software you want to update.

3. At the download area, select the software you want to download and follow the instructions on the screen.

✎

Make a note of the path to the location on your hard drive where the software will be downloaded. You will need to access this path when you are ready to install the software.

4. When the download is complete, open Windows Explorer by selecting Start > All Programs > Accessories > Windows

Explorer.

5. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. The hard drive designation is typically

Local Disk (C:).

b. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.



6. Double-click the file that has an .exe extension (for example,

filename.exe).

The installation begins.

7. Complete the installation by following the instructions on the screen.

✎

After a message on the screen reports a successful installation, you can delete the download package from your hard drive.

Recovering System Information

Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

■ Back up your information regularly to protect your important system files.

■ Make a set of recovery discs (PC Recovery software feature).

Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

■ Create system restore points (operating system feature).

System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

■ Recover a program or driver (PC Recovery software feature).

This feature helps you reinstall a program or driver without performing a full system recovery.

■ Perform a full system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability.

PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create.



Backing Up Your Information

When to Back Up

■ On a regularly scheduled basis.

✎

Set reminders to back up your information periodically.

■ Before the computer is repaired or restored.

■ Before you add or modify hardware or software.

■

■

Backup Suggestions

■ Create system restore points using Windows XP Professional

System Restore feature.

■ Store personal files in the My Documents folder and back up these folders periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a Word document: a. Display the screen.

b. Copy the screen:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

c. To paste the copied images into a document, open Word, and then select Edit > Paste.



Using System Restore Points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

✎

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to Create Restore Points

■

■

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

✎

If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a System Restore Point

1. Select Start > Help and Support, and then click System

Restore.

The System Restore window opens.

2. Click Create a restore point, and then click Next.

3. Follow the on-screen instructions.



Restore to a Previous Date and Time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally:

1. Select Start > Help and Support, and then click System

Restore.

The System Restore window opens.

2. Click Restore my computer to an earlier time, and then click Next.


Creating Recovery Discs

PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability.

✎

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

Note the following guidelines before creating recovery discs:

■ You will need high quality CD-R, DVD-R, or DVD+R media

(purchased separately).

✎

DVD±RW/R and double-layer DVD±RW are not compatible with the PC Recovery Disc Creator software.

■

■

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.



■ Number each disc before inserting it into the computer optical drive.

■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open

PC Recovery Disc Creator, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > System Recovery >

PC Recovery Disc Creator.

The PC Recovery Disc Creator tool opens.

2. Click Next.

✎

If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.

3. Select the type of disc you want to use and click Next.

✎

The software examines the image and displays the number of blank discs needed to create your recovery discs.

4. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs.



Reinstalling Software Programs and Drivers

If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it.

✎

Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

✎

Before reinstalling the program, be sure it is fully uninstalled.

The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program.

■ In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings.

■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings.

Reinstalling Preinstalled Programs and

Drivers

1. Remove the program or driver:

✎

In some cases, drivers are not listed in the Add or Remove

Programs list. If the driver is not listed, it does not need to be removed.

a. Select Start > Control Panel > Add or Remove

Programs.

b. Click the program or driver you want to remove, and then click Change/Remove.




Application and Driver Recovery.

The Application and Driver Recovery tool opens.

3. Select Application Installation or Driver Installation, and then click Next.

4. Follow the on-screen instructions to complete the program or driver recovery.

5. Restart the computer if prompted.

Reinstalling Programs from Discs

1. Insert the disc into the optical drive.

2. When the installation wizard opens, follow the installation instructions on the screen.

3. Restart the computer if prompted.

Performing a Recovery

PC Recovery software allows you to repair or restore the system if you experience system failure or instability. PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive.

✎

Microsoft Windows XP has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using

PC Recovery.

✎

PC Recovery only recovers software that was preinstalled at the factory. Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.



Recovering from the Recovery Discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.


Recovering from the Partition on the

Hard Drive

You can perform a recovery from the partition on the hard drive from either the Start button or f11 .

To restore the system from the partition:

1. Access the PC Recovery tool:

❏ To access PC Recovery from the Start button, select

Start > All Programs > System Recovery >

PC Recovery.

❏ To access PC Recovery from press f11 while the “Press <F11> for recovery” message is displayed on the screen.

f11 , restart the computer and

The PC Recovery tool opens.

2. Select PC Recovery and click Next.

The computer restarts and the PC Recovery tool opens.

3. Click OK.

4. Follow the on-screen instructions to complete the system recovery.

If you want to perform a destructive recovery:

✎

A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort.


Software Update and Recovery a. Click Advanced Options on the System Recovery screen.

b. Select Destructive Recovery and follow the on-screen instructions.

Deleting the Recovery Partition on the

Hard Drive

The PC Recovery Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

Ä CAUTION: After you create the recovery discs, you can increase space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition, including the PC Recovery software. Thereafter, you must use the recovery discs to access PC

Recovery software.

To delete the recovery partition:

1. If you have not already created recovery discs, create them now.


PC Recovery.

The PC Recovery tool opens.

3. Select PC Recovery and click Next.

The computer restarts and the PC Recovery tools opens.

4. Click OK.

5. At the System Recovery screen, click Advanced Options.

6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions.



Updating Reinstalled Software

After you perform a system recovery, connect to the Internet to update all reinstalled software.

To access update links for the operating system and other software provided on your computer:

» Select Start > Help and Support.

To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program.


C

Display Component Recycling

Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.

Careful handling should be exercised when removing these components.

✎

Materials Disposal

This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or visit the Electronic Industries Alliance

(EIA) at http://www.eiae.org

.

Maintenance and Service Guide C–1

Display Component Recycling

This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2.

✎

Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Refer to

Section 5.12, “Display Assembly,”

for display assembly disassembly steps.

C–2 Maintenance and Service Guide


Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws



2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.

Removing the Display Bezel



4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2.

Removing the Display Inverter Board



5. Remove all screws 1 that secure the LCD panel to the display enclosure.

6. Remove the LCD panel 2 from the display enclosure.

Removing the LCD Panel



7. Turn the LCD panel upside down.

8. Remove all screws that secure the LCD panel frame to the

LCD panel.

Removing the LCD Panel Frame Screws



9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.

10. Remove the LCD panel frame 2 from the display panel.

Removing the LCD Panel Frame



11. Remove the screws 1 that secure the backlight cover to the

LCD panel.

12. Lift the top edge of the backlight cover 2 and swing it forward.

13. Remove the backlight cover.

Removing the Backlight Cover



14. Turn the LCD panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the

LCD panel.

Releasing the Backlight Cables



16. Turn the LCD panel upside down.

17. Remove the backlight frame from the LCD panel.

Removing the Backlight Frame



Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight



19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the LCD rear panel.

21. Release the LCD panel 3 from the LCD rear panel.

22. Release the tape 4 that secures the LCD panel to the LCD rear panel.

Releasing the LCD Panel



23. Remove the LCD panel.

Removing the LCD Panel

24. Recycle the backlight and LCD panel.


D

Connector Pin Assignments

Table D-1

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

Pin

3

4

Signal

Data +

Ground

Maintenance and Service Guide D–1

Connector Pin Assignments

Table D-2

RJ-45 (Network)

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused

D–2 Maintenance and Service Guide

Table D-3

S-Video-Out


2

3

4

Pin

1

Signal

TV-Ground

TV-CVBS

TV-Ground

TV-Ground

6

7

Pin

5

Signal

TV-CD

TV-Ground

TV-YD



Table D-4

External Monitor

5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock


Table D-5

RJ-11 (Modem)


2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused



Table D-6

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table D-7

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground


E

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used.

Maintenance and Service Guide E–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

■ The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

E–2 Maintenance and Service Guide


Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country/Region

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide E–3


3-Conductor Power Cord Set Requirements (Continued)

Country/Region

Korea

The Netherlands

Norway

People’s Republic of China

Sweden

Switzerland

Accredited Agency

EK

KEMA

NEMKO

CCC

1

5

Applicable Note Number

4

1

SEMKO

SEV

1

1

Taiwan

United Kingdom

BSMI

BSI

4

1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.

Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

E–4 Maintenance and Service Guide

Index

1394 port

1–11

A

all-in-one media cable, spare part number

3–18

analog TV tuner, spare part number

3–18

arrow keys

1–13

audio troubleshooting

2–21

audio Y-cable 2, spare part number

3–18

audio-in jack location

1–8

pin assignments

D–6

audio-out jack location

1–8

pin assignments

D–6

B

base enclosure removal

5–41

spare part number

3–24

,

5–41

spare part numbers

3–9

battery removal

5–6

spare part numbers

3–9

,

3–22

, 5–5

battery bay

1–9

, 1–18

battery light

1–7

battery release latch

1–18

Bluetooth module removal

5–46

spare part number

3–5

,

3–20 ,

5–46

Bluetooth module cable illustrated

3–15

removal

5–47

bottom components

1–18

Bracket Kit contents

3–7

spare part number

3–7

,

3–22

C

Cable Kit components

3–15

spare part number

3–15 ,

3–21

cables, service considerations

4–2

caps lock key

1–13

caps lock light

1–15

CMOS clearing

1–4

CMOS settings

1–4

Maintenance and Service Guide Index–1

Index

Index–2 components bottom

1–18

front

1–6

keyboard

1–12

left-side

1–9 ,

1–10

right-side

1–8

top

1–14

, 1–16

composite S-Video and audio cable, spare part number

3–18

computer feet illustrated

3–14

locations

5–11

Computer Setup

Advanced Menu

2–5

Diagnostics Menu

2–4

File Menu

2–2

overview

2–1

Security Menu

2–3

computer specifications

6–1

computer, resetting

1–4

connector pin assignments external monitor

D–4

headphone

D–6

microphone

D–6

monitor

D–4

RJ-11

D–5

RJ-45

D–2

S-Video-out

D–3

Universal Serial Bus (USB)

D–1

connectors, service considerations

4–2

D

design overview

1–20

disassembly sequence chart

5–3

diskette drive

OS loading problems

2–19

precautions

4–3

display assembly removal

5–27

spare part numbers

3–3 ,

3–22 ,

5–27

specifications

6–3

Display Hinge Kit components

3–13

, 5–31

spare part number

3–13 ,

3–21 ,

5–31

display hinge, removal

5–39

display inverter board removal

5–36

spare part number

3–13 ,

3–21 ,

5–31 ,

5–36

Display Label Kit, spare part number

3–13

, 3–23

, 5–31

display panel removal

5–36

spare part numbers

3–21

Display Panel Kit, spare part number

3–13

, 5–31

, 5–36

Display Plastics Kit components

3–13

, 5–31

spare part number

3–13 ,

3–21 ,

5–31

display release button location

1–7

removal

5–56

display release hook, removal

5–38


Index

Display Screw Kit, spare part number

3–13 ,

3–21 ,

5–31

drive light

1–7

drives, preventing damage

4–3

DVB-T TV tuner antenna, spare part number

3–18

,

3–24

DVB-T TV tuner, spare part number

3–18 ,

3–23

DVD/CD-RW Combo Drive precautions

4–3

spare part numbers

3–5

,

3–17

, 3–24

, 5–19

specifications

6–6

DVD±RW and CD-RW

Combo Drive precautions

4–3

spare part numbers

3–5

,

3–17

, 3–24

, 5–19

specifications

6–8

E

electrostatic discharge

4–4

,

4–8

expansion port 2

1–11

expansion product troubleshooting

2–14

ExpressCard assembly removal

5–76

spare part number

3–5 ,

3–22

, 5–76

ExpressCard slot

1–8


3–14

external monitor port location

1–10

pin assignments

D–4

F

F1 to F12 keys

1–13

fan assembly removal

5–69

spare part number

3–9

,

3–21 ,

5–69

features

1–2

feet illustrated

3–14

locations

5–11

flowcharts, troubleshooting no audio

2–21 ,

2–22

no network/modem connection

2–26

no OS loading

2–15

no OS loading from diskette drive

2–19

no OS loading from hard drive

2–16

, 2–17

, 2–18

no OS loading from optical drive

2–20

no power

2–8

, 2–10

, 2–11

no video

2–12 ,

2–13

nonfunctioning device

2–23

nonfunctioning docking device

2–14

nonfunctioning keyboard

2–24

nonfunctioning pointing device

2–25

Fn key

1–13

front components

1–6


Index

G

grounding equipment and methods

4–7

H

hard drive

OS loading problems

2–16

precautions

4–3

removal

5–7

spare part numbers

3–9

,

3–17

, 3–22

, 3–23

, 5–7

specifications

6–4

hard drive bay

1–19

hard drive cover illustrated

3–14

removal

5–8

spare part number

3–7 ,

3–9

, 3–14

, 3–24

, 5–8

headphone jack location

1–8

pin assignments

D–6

headset, spare part number

3–19 ,

3–20

heat sink removal

5–62

spare part number

3–9 ,

3–21

, 5–62

I

I/O address specifications

6–12

interrupt specifications

6–10

K

keyboard removal

5–24

spare part numbers

3–3 ,

3–23 ,

5–24

troubleshooting

2–24

keyboard components

1–12

keypad keys

1–13

L

Label Kit, spare part number

3–18

, 3–21

labels area

1–18

LED board removal

5–60

spare part number

3–3

,

3–24 ,

5–60

left-side components

1–9

,

1–10

M

mass storage devices, spare part numbers

3–16

media cable, spare part number

3–18

memory map specifications

6–15

memory module removal

5–12

spare part numbers

3–11 ,

3–20 ,

3–22 ,

5–12

Memory Reader

1–11

Memory Reader light

1–11

Index–4 Maintenance and Service Guide

Index memory/Mini PCI module compartment cover illustrated

3–14

location

1–19

removal

5–13

microphone jack location

1–8

pin assignments

D–6

Mini PCI communications module removal

5–16

spare part numbers

3–11

,

3–20

, 5–16

modem connector cable illustrated

3–15

removal

5–51

modem jack location

1–8

pin assignments

D–5

modem module troubleshooting

2–26

monitor port location

1–10

pin assignments

D–4

N

network jack location

1–11

pin assignments

D–2

network, troubleshooting

2–26

nonfunctioning device, troubleshooting

2–14 ,

2–23

num lock key

1–13

num lock light

1–15

O

optical drive location

1–8

, 1–18

OS loading problems

2–20

precautions

4–3

removal

5–19

spare part numbers

3–5 ,

3–17 ,

5–19

specifications

6–6

P

packing precautions

4–5

password clearing

1–4

password, resetting

1–4

PC Card assembly removal

5–73

spare part number

3–5

,

3–22 ,

5–73

PC Card eject button

1–11

PC Card slot

1–11

PC Card slot bezel, illustrated

3–14

plastic parts

4–2

Plastics Kit components

3–14

spare part number

3–7

,

3–14 ,

3–21

pointing device, troubleshooting

2–25

power button

1–15

power connector

1–8

power connector cable illustrated

3–15

removal

5–50

spare part number

3–5

,

3–15 ,

3–24 ,

5–50


Index

Index–6 power cord set requirements

E–2

spare part numbers

3–19

,

3–20

, 3–21

power light

1–7

power management features

1–5

power supply, spare part number

3–18 ,

3–20

power, troubleshooting

2–8

precautions diskette drive

4–3

DVD/CD-RW Combo

Drive

4–3

DVD±RW and CD-RW

Combo Drive

4–3

hard drive

4–3

optical drive

4–3

processor removal

5–65

spare part numbers

3–7

,

3–20

, 3–22

, 3–24

, 5–65

R

removal preliminaries

4–1

procedures

5–1

replacement preliminaries

4–1

procedures

5–1

RF cable, spare part number

3–18

RF input adapter cable, spare part number

3–18

right-side components

1–8

RJ-11 jack location

1–8

pin assignments

D–5

RJ-45 jack location

1–11

pin assignments

D–2

RTC battery removal

5–18

spare part number

3–11 ,

3–22 ,

5–18

Rubber Pad Kit, spare part number

3–18

, 3–21

S

Screw Kit contents

A–1

spare part number

3–19 ,

3–21 ,

A–1

screw listing

A–1

SD Memory Card, spare part numbers

3–11 ,

3–20

, 3–21

security cable slot

1–10

serial number

3–1 ,

5–2

service considerations

4–2

speakers location

1–7

removal

5–55

spare part number

3–9

,

3–21 ,

5–55

specifications computer

6–1

display assembly

6–3

DVD/CD-RW Combo

Drive

6–6

DVD±RW and CD-RW

Combo Drive

6–8


Index hard drive

6–4

I/O addresses

6–12

interrupts

6–10

memory map

6–15

optical drive

6–6

system DMA

6–16

static shielding materials

4–8

S-Video-out jack location

1–10

pin assignments

D–3

switch cover removal

5–22

spare part numbers

3–3

,

3–22

, 5–22

system board removal

5–48

spare part numbers

3–7

,

3–24

, 5–48

system DMA

6–16

system memory map

6–15

T

thermal paste replacement

5–64

spare part number

3–22

,

5–62

, 5–65

tools required

4–1

top components

1–14

, 1–16

top cover removal

5–41

spare part numbers

3–3

,

3–22

, 5–41

TouchPad bracket, spare part number

3–3

, 3–22

TouchPad buttons

1–17

TouchPad cable illustrated

3–15

spare part number

3–3

,

3–21

TouchPad horizontal scroll zone

1–17

TouchPad vertical scroll zone

1–17

TouchPad, location

1–17

transporting precautions

4–5

troubleshooting audio

2–21

Computer Setup

2–1

expansion product

2–14

flowcharts

2–6

keyboard

2–24

modem

2–26

network

2–26

nonfunctioning device

2–14 ,

2–23

OS loading

2–15

overview

2–1

pointing device

2–25

power

2–8

video

2–12

TV tuner remote control, spare part number

3–18

U

Universal Serial Bus (USB) port location

1–8

, 1–11

pin assignments

D–1

unknown password

1–4

USB digital drive, spare part number

3–17

, 3–19

, 3–20


Index

USB infrared receiver, spare part number

3–18

USB travel mouse, spare part number

3–19 ,

3–20

USB/audio board removal

5–52

spare part numbers

3–9

,

3–24

, 5–52

USB/audio board cable illustrated

3–15

removal

5–52

V

vent, locations

1–9

, 1–19

video troubleshooting

2–12

volume buttons

1–15

W

Windows applications key

1–13

Windows logo key

1–13

wireless antenna disconnecting

5–17 ,

5–28

spare part number

3–13

,

5–31

wireless button

1–15

workstation precautions

4–6

Index–8 Maintenance and Service Guide

Compaq Presario V5000 Series Maintenance and Service Guide

Maintenance and Service

Guide

Compaq Presario V5000 Notebook PC

Contents

Product Description

1.1 Features

1.2 Resetting the Computer

1.3 Power Management

1.4 External Components

Ä

Ä

Ä

1.5 Design Overview

Troubleshooting

2.1 Computer Setup

Using Computer Setup

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Diagnostics Menu

Selecting from the System Configuration

Menu

2.2 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing

Device

Flowchart 2.20—No Network/Modem

Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer Major Components

3.3 Display Assembly Subcomponents

3.4 Plastics Kit

3.5 Cable Kit

3.6 Mass Storage Devices

3.7 Miscellaneous (Not Illustrated)

3.8 Sequential Part Number Listing

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Workstation Precautions

4.7 Grounding Equipment and

Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

Å

5.3 Preparing the Computer for

Disassembly