HP Laptop 405501-001 Maintenance and Service Guide

Maintenance and Service

Guide

HP Pavilion dv5000 Notebook PC

Document Part Number: 405501-001

January 2006

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2006 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion dv5000 Notebook PC

First Edition: January 2006

Document Part Number: 405501-001

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 2–2

Computer Setup Defaults . . . . . . . . . . . . . . . . . . . . . 2–2

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . 2–4

Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–5

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–6

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–10

3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14

3.7 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–16

3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–18

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 Mini PCI Communications Module . . . . . . . . . . . . 5–14

5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.11 Keyboard Frame . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.12 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.13 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40

5.16 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

5.17 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50

5.18 USB/Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

5.19 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60

5.20 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–63

5.21 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–66

5.22 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–69

5.23 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–71

5.24 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–74

Maintenance and Service Guide v

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

D Display Component Recycling

Index

vi Maintenance and Service Guide

1

Product Description

The HP Pavilion dv5000 Notebook PC offers advanced modularity, Mobile AMD Sempron™ and AMD Turion™ 64

Mobile Technology processors, and extensive multimedia support.

HP Pavilion dv5000 Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Features

✎

Numerous references are made throughout this Maintenance and

Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3

Universal Serial Bus ports and the following components:

■

■

■

PC Card slot

IEEE 1394 port

Digital Media Slot

A model is considered to be defeatured if it has only two

Universal Serial Bus ports and none of the components listed above.

■

■

■

■

■

■

■

■

■

■

AMD Turion 64 ML-40 (2.2-GHz), ML-37 (2.0-GHz),

ML-34 (1.8-GHz), ML-32 (1.8-GHz) processors, all with

1-GB L2 cache, or AMD Sempron M3300 (2.0-GHz) or

M3000 (1.8-GHz) processors, with 512-MB L2 cache

15.4-inch, WXGA, TFT (1280 × 800) display with antiglare or BrightView, varying by computer model

120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by computer model

256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB

Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by computer model

Full-size Windows keyboard with embedded numeric keypad

TouchPad pointing device, including dedicated vertical scroll region

Integrated 10Base-T/100Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini PCI IEEE 802.11a/b/g

WLAN device

1–2 Maintenance and Service Guide


■

■

■

■

■

■

■

■

Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards

Support for ExpressCard slot

External 65-watt AC adapter with 3-wire power cord

12- or 6-cell Li-Ion battery pack

Stereo speakers

Volume up, volume mute, and volume down buttons

❏

❏

Support for the following optical drives:

❏ DVD±RW and CD-RW Double Layer Combo Drive with LightScribe

DVD±RW and CD-RW Double Layer Combo Drive

DVD/CD-RW Combo Drive

Connectors:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Audio-in (microphone)

Audio-out (headphone)

Digital Media Slot (select models only)

Expansion port 2

ExpressCard slot

External monitor

IEEE 1394 (select models only)

PC Card (select models only)

Power

RJ-11 (modem)

RJ-45 (network)

S-Video-out

Universal Serial Bus (USB) v. 2.0 (2 or 3 ports, varying by computer model)



1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the computer for disassembly (refer to

Section 5.3,

“Preparing the Computer for Disassembly,” for more

information.)

2. Remove the real-time clock (RTC) battery (refer to

Section

5.8, “RTC Battery,”

for more information.)

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any battery packs at this time.

6. Turn on the computer.

All passwords and CMOS settings have been cleared.



1.3 Power Management

■

■

■

■

■

■

■

■

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power button

Advanced Configuration and Power Management (ACPM) compliance



1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components



4

5

Item

1

2

3

Component

Power light

Battery light

Drive light

Table 1-1

Front Components

Speakers

Display release latch

Function

■ On: Computer is turned on.

■ Off: Computer is off or in hibernation.

■ Blinking: Computer is in standby.

■ On: A battery pack is charging or is close to full charge capacity.

■ Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition.

■ Blinking: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking quickly.

On or blinking: The internal hard drive or an optical drive is being accessed.

Produce stereo sound.

Opens the computer.



The external components on the right side of the computer are shown below and described in Table 1-2.

Right-Side Components

3

4

6

7

Item

1

2

5

Table 1-2

Component

Right-Side Components

Function

Audio-out

(headphone) jack

Connects an optional headphone or powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR.

Connects an optional stereo microphone.

Audio-in (microphone) jack

ExpressCard slot

USB port (selected models only)

Optical drive

Supports an optional ExpressCard.

Connects optional USB devices.

RJ-11 (modem) jack

Power connector

Supports an optical disc, such as a CD or DVD.

Connects a modem cable (not included).

Connects the AC adapter cable.



The external components on the rear panel of the computer are shown below and described in Table 1-3.

Rear Panel Components

2

3

Item

1

Table 1-3

Component

Rear Panel Components

Function

Wireless light On: One or more internal wireless devices have been turned on.

✎

To establish a wireless connection, a wireless network must already be set up.

Battery bay

Vent

Holds a battery pack.

Provides airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.



The external components on the left side of the computer are shown below and described in Table 1-4.

Left-Side Components

2

3

4

Item

1

Table 1-4

Left-Side Components

Component

Security cable slot

Function

Attaches an optional security cable to the computer.

✎

The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

Monitor port

S-Video-out jack

RJ-45 (network) jack

Connects an optional VGA monitor or projector.

Connects the video function of an optional

S-Video device, such as a television, VCR, or video capture card.

Connects a network cable (not included).



6

7

Item

5

8

9

10

11

Left-Side Components (Continued)

Component Function

Expansion port 2

Table 1-4

Connects the computer to an optional docking device.

✎

The computer has only one expansion port. The term expansion port 2 describes the type of expansion port.

USB ports (2)

1394 port (4-pin, selected models only))

Digital Media Slot light

(selected models only)

Digital Media Slot


PC Card slot (selected models only)

PC Card eject button


Connect optional USB devices.

Connects an optional 1394a device such as a scanner, a digital camera, or a digital camcorder.

On: An optional digital card is being accessed.

Supports the following optional digital cards: SD (Secure Digital) Memory Card,

SD I/O Card, Memory Stick, Memory Stick

Pro, MultiMediaCard, xD-Picture Card, and

SmartMedia.

Supports an optional Type I or Type II

32-bit (CardBus) or 16-bit PC Card.

Ejects PC Cards from the PC Card slot.



The standard keyboard components of the computer are shown below and described in Table 1-5.

Standard Keyboard Components



6

7

Item

1

2

3

4

5

8

Table 1-5

Standard Keyboard Components

Component f1 to f12 keys (12) caps lock key fn key

Windows logo key

Windows applications key

Arrow keys

Numeric keypad keys

(16) num lock key

Function

Perform system and application tasks.

When combined with fn, function keys perform additional tasks as hotkeys.

Enables caps lock and turns on the caps lock light.

Combines with other keys to perform system tasks as hotkeys. For example, pressing fn+f7 decreases screen brightness.

Displays the Microsoft Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Move the cursor around the screen.

Can be used like the keys on an external numeric keypad.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.



The computer top components are shown below and described in Table 1-6.

Top Components

Item

1

2

Component

Caps lock light

Power light

Table 1-6

Top Components

Function

On: Caps lock is enabled.

■ On: The computer is on.

■ Blinking: The computer is in standby.

■ Off: The computer is off or in hibernation.



3

4

5

6

7

8

9

Item

2

Top Components (Continued)


Power button

Table 1-6

QuickLaunch buttons

Wireless button

Wireless light

When the computer is

■ Off, press to turn on the computer.

■ On, press to enter hibernation.

■ In standby, briefly press to exit standby.

■ In hibernation, briefly press to exit hibernation.

If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least

5 seconds to turn off the computer.

Launch default multimedia, digital imaging, or music applications.

Turns the wireless functionality on or off, but does not create a wireless connection.

✎


On: One or more internal wireless devices have been turned on.

✎


Decreases system volume.

Volume down button

Volume mute button

Volume up button

Num lock light

Mutes or restores volume.

Increases system volume.

On: Num lock is enabled.



The computer TouchPad components are shown below and described in Table 1-7.

TouchPad Components



Item

1

2

3

Component

TouchPad

Table 1-7

TouchPad Components

Left and right

TouchPad buttons

TouchPad vertical scroll zone

Function

Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Function like the left and right buttons on an external mouse.

Scrolls up or down.



The external components on the bottom of the computer are shown below and described in Table 1-8.

Bottom Components

Item

1

2

3

4

Table 1-8

Bottom Components

Component

Optical drive

Function

Supports an optical disc, such as a

CD or DVD.

Labels area Contains the serial number and other information labels.

Battery pack release latch Releases a battery pack from the battery bay.

Battery bay Holds a battery pack.



6

7

Item

5

Bottom Components (Continued)


Vents (2)

Table 1-8

Memory/Mini PCI module compartment cover

Provide airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.

■ Contains 2 memory module slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model.

■ Holds an optional wireless LAN device (select models only).

Hard drive bay

Ä

To prevent an unresponsive system and the display of a warning message, install only a

Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install an unauthorized device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care.

Holds the internal hard drive.



1.5 Design Overview

This section presents a design overview of key parts and features

of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

■

■

■

■

■

■

■

■

■

■

AMD Sempron and AMD Turion 64 processors

Audio

Digital media card

Display

ExpressCard

Hard drive

Keyboard

Memory module

Mini PCI communications devices

PC Card

TouchPad

Ä CAUTION: To properly ventilate the computer, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on the left side of the computer.


2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the computer restarts the operating system after you exit Computer Setup.

✎

Pointing devices are not supported in Computer Setup; you must use the keyboard to navigate and make selections.

The menu tables later in this chapter provide an overview of

Computer Setup options.


Troubleshooting

Accessing Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus.

1. Open Computer Setup by turning on or restarting the computer. Press f10 while the F10 = Based Setup message is displayed in the lower-left corner of the screen.

❏

❏

❏

To change the language, press f2 .

To view navigation information, press f1 .

To return to the Computer Setup menu, press esc .

2. Select the File, Security, Tools, or Advanced menu.

3. To exit Computer Setup, choose one of the following:

❏ To exit without saving any changes, use the arrow keys to select File > Ignore changes and exit, and then follow the instructions on the screen.

❏ To exit and save all the settings you have entered, use the arrow keys to select File > Save changes and exit, and then follow the instructions on the screen.

Your preferences are set when you exit Computer Setup and go into effect when the computer restarts.

Computer Setup Defaults

To restore all settings in Computer Setup to the values that were set at the factory:

1. Open Computer Setup by turning on or restarting the computer. Press f10 while the F10 = Based Setup message is displayed in the lower-left corner of the screen.

❏

❏

To change the language, press f2 .

To view navigation information, press f1 .

2. Use the arrow keys to select File > Restore defaults.

3. Select the Restore Defaults check box.


Troubleshooting

4. To confirm the restoration, press f10 .

5. Select File > Save changes and exit, and then follow the instructions on the screen.

When the computer restarts, the factory settings are restored, and any identification information you have entered is saved.

Selecting from the File Menu

Select

System Information

Save to floppy

Restore to floppy

Restore defaults

Ignore changes and exit

Save changes and exit

Table 2-1

File Menu

To Do This

■ View identification information about the computer and any battery packs in the system.

■ View specification information about the processor, memory and cache size, video revision, keyboard controller version, and system ROM.

Save system configuration settings to a diskette.

Restore system configuration settings from a diskette.

Replace configuration settings in Computer Setup with factory default settings. (Identification information is retained.)

Cancel changes entered during the current session. Then exit and restart the computer.

Save changes entered during the current session.

Then exit and restart the computer. The changes you save are to into effect when the computer restarts.


Troubleshooting

Selecting from the Security Menu

Select

Administrator password

Power-on password

Password options

DriveLock passwords

Smart Card Security

Embedded Security

Device security

System IDs

Table 2-2

Security Menu

To Do This

Enter, change, or delete an HP Administrator password.

Enter, change, or delete a power-on password.

■ Enable/Disable stringent security.

■ Enable/Disable required password on restart.

Enable/disable DriveLock; change a DriveLock user or master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Enable/disable power-on support for smart cards.

✎

This feature is supported by select smart card readers only.

■ Enable/Disable the embedded security chip.

■ Restore embedded security chip to factory settings.

■ Enable/Disable power-on authentication support.

■ Enable/Disable automatic DriveLock.

■ Reset power-on authentication credential

✎

Embedded Security settings are accessible only if the computer is equipped with an embedded security chip.

Enable/Disable devices in the system.

Enable NIC for inclusion in MultiBoot.

Enter user-defined identification values.


Troubleshooting

Selecting from the Tools Menu

Select

HDD Self Test options

Battery Information

Memory Check

Table 2-3

Tools Menu

To Do This

Run a quick or comprehensive self-test on any hard drive in the system.

View information about any battery packs in the computer.

■ Run a self-test on memory modules in the computer.

■ View information about memory modules installed in the computer.


Troubleshooting

Selecting from the Advanced Menu

Select

Language (or press f2)

Boot options

Device options

Table 2-4

Advanced Menu

To Do This

Change the Computer Setup language.

■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

■ Set the boot order.

■ Swap the functions of the fn key and left ctrl key.

■ Enable/Disable multiple pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.)

■ Enable/Disable USB legacy support for a USB keyboard, mouse, and hub. When USB legacy support is enabled

❐ A USB keyboard, mouse, and hub work even when a Windows operating system is not loaded.

❐ The computer starts from a bootable hard drive, diskette drive diskette, or CD,

CD-RW, or DVD inserted into a drive connected by a USB connector to the computer or to an optional docking device.

■ Select a parallel port mode: EPP (Enhanced

Parallel Port), standard, bidirectional, or ECP

(Enhanced Capabilities Port).

■ Enable/Disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.)


Troubleshooting

2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

2.7

2.8

2.9

2.10

2.11

2.12

2.13

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”


Troubleshooting

Table 2-5

Troubleshooting Flowcharts Overview (Continued)

2.17

2.18

2.19

2.20

Flowchart Description

2.14

2.15

2.16

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”


Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Keyboard/ pointing device working?

N

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Connecting to network or modem?

N

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

End

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”


Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reseat the power cables in the docking device and at the AC outlet.

2. Ensure the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in docking device?

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select models, there is a separate reset button.

2. On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery by recharging it, moving it to another computer, or replacing it.

N

Power on?

Done

Replace power supply

(if applicable).

N

Done Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done

Troubleshooting


Troubleshooting


Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open computer.

N

Loose or damaged parts?

Y

Close computer and retest.

N

Power on?

Y

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable). Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Troubleshooting


Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey.

Y

Internal or external display?*

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Done

Y

Press lid switch to ensure operation.

Y

N

Y

Video OK?

Check for bent pins on cable.

Video OK?

N

Done Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1. Cable between computer and computer display (if applicable)

2. Display

3. System board

Try another display.

Internal and external video OK?

N

Replace system board.

Y

Done Done


Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove computer from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Y

Internal and external video OK?

N

Go to

“Flowchart


Docking Device (if applicable).”

Done

Done


Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reseat power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

N

Docking device operating?

Y

Remove computer, replace docking device.

Done

Reinstall computer into docking device.

N

Docking device operating?

Y

Test replacement docking device with new computer.

Done


Troubleshooting

Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reseat power cord in docking device and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from optical drive, go to

“Flowchart 2.14—No OS Loading,

Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.


Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the setup utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”


Troubleshooting


Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

Disc or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove disc or diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Y

Computer booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Load OS using

Operating System disc

(if applicable).


Troubleshooting


Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Run SCANDISK and check for bad sectors.

Clean virus.

Install OS and reboot.

OS loading from hard drive?

Y

N

Diagnostics on disc or diskette?

Y

N

Done

Replace hard drive.

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done


Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup utility?

N

Is diskette drive boot order correct?

Y

N

N

Bootable diskette in drive?

Install bootable diskette and reboot computer.

Y

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Check diskette for system files.

Try different diskette.

Enable drive and cold boot computer.

N

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,” for

instructions.

N

Nonsystem disk error?

Y

Replace the following components individually, retesting after each replacement:

■

Diskette drive

■

System board

Y

OS loading?

Done

Change boot priority using the setup utility.

Go to

“Flowchart


Device.”


Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart


Device.”

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,”

for instructions.

Go to

“Flowchart


Device.”

Correct boot order using the setup utility.


Troubleshooting

Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Computer in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

N

Undock

Internal audio?

Y

Replace the following docking device components one at a time, as applicable.

Check audio status after each change.

1. Reseat docking device audio cable.

2. Replace audio cable.

3. Replace speaker.

4. Replace docking device audio board.

5. Replace backplane board.

6. Replace I/O board.

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Y

Go to

“Flowchart


Device.”

N

Audio?

Done


Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in computer

(if applicable).

Audio?

Y

N

Replace the following components individually, retesting after each replacement:

■

Internal speakers.

■

Audio board (if applicable).

Done


Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.

Troubleshooting

Reseat device.

Clear

CMOS.

Y

Reattach device.

Close computer, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done


Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Connect computer to good external keyboard.

N

External device works?

Y

Y

Reseat internal keyboard connector

(if applicable).

Keyboard operating properly?

N


Replace internal keyboard or cable.

Done

N

Keyboard operating properly?

Y


Done


Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device not operating properly.

Connect computer to good external pointing device.

N

External device works?

Y

Reseat internal pointing device connector

(if applicable).

Y

Pointing device operating properly?

N

Done


Replace internal pointing device or cable.

N

Pointing device operating properly?

Y


Done


Troubleshooting

Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Y

Network or modem jack active?

N

Y

Digital line?

N

NIC/modem configured in OS?

N

Y

Disconnect all power from the computer and open.

Reseat NIC/modem

(if applicable).

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

Network or modem connection working?

Y

Replace

NIC/modem

(if applicable).

N

Network or modem connection working?

Y


Done

Done


3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Serial Number Location


Illustrated Parts Catalog

3.2 Computer Major Components

3–2

Computer Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Computer Major Components

3

4

5

6

2

Item Description

1

Spare Part

Number

Display assemblies (include display cable, wireless antenna boards, and antenna cables)

15.4-inch, WXGA with BrightView 407841-001

15.4-inch, WXGA antiglare 407839-001

✎

Refer to

Section 3.3, “Display Assembly Subcomponents,” display assembly internal component spare part number

for information.

Switch cover

407825-001

407826-001

407786-001

For use with full-featured models

For use with defeatured models

Keyboard frame

LED board (includes LED board cable)



Keyboards

Belgium

Denmark

France

French Canada

Germany

Greece

International

Israel

Italy

407857-A41

407857-081

407857-051

407857-121

407857-041

407857-151

407857-B31

407857-BB1

407857-061

Top cover (includes TouchPad)

TouchPad bracket (not illustrated)

Norway

Portugal

Spain

Sweden/Finland

Switzerland

The United

Kingdom

The United

States

407787-001

407788-001

407857-091

407857-131

407857-071

407587-B71

407857-111

407857-031

407857-001

407822-001

407811-001



3–4




Table 3-1

Spare Parts: Computer Major Components (Continued)

9

10

11

7a

7b

7c

7d

7e


Cable Kit

Includes:

TouchPad cable

USB/audio board cable

Bluetooth module cable

Power connector and cable

Modem connector and cable

8 Optical drives

DVD±RW and CD-RW Double Layer Combo Drive with LightScribe

DVD/CD-RW Double Layer Combo Drive with

LightScribe


PC Card assembly

ExpressCard assembly

11a

11b

11c

11d

Spare Part

Number

407774-001

403806-001

407855-001

407854-001

407829-001

407809-001

Plastics Kit 407778-001

Includes:

ExpressCard slot bezel

PC Card slot bezel

Hard drive cover (includes 2 captive screws)

Memory/Mini PCI module compartment cover (includes 2 captive screws)

Computer feet (8, not illustrated)



3–6




Table 3-1


12a

12b

12c

12d

13


Bracket Kit

Includes:

ExpressCard bracket

Expansion port 2 bracket

Display hinge support bracket

Memory shield

USB/audio board (includes USB/audio board cable)



14

15

16

17

18

Spare Part

Number

407820-001

407802-001

407803-001

System board



407830-001

407831-001

Bluetooth® module (includes Bluetooth module cable) 397922-001

Heat sink (includes thermal paste)

Thermal paste

Fan assembly

407818-001

407817-001

407807-001

Processors (include thermal paste)

AMD Turion 64 ML-40 (2.2-GHz)




AMD Sempron M3300 (2.0-GHz)


393579-001

393578-001

407836-001

395744-001

407837-001

407838-001



3–8




Table 3-1



19 Speakers

20 Base enclosure

21

22

23

24

25

Spare Part

Number

407784-001



RTC battery (includes 2-sided tape)

Battery packs

12-cell, 8.8-Amp hour


Hard drives (include frame and connector)

5400 rpm, 80-GB 407847-001 4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 80-GB

4200-rpm, 60-GB

4200-rpm, 40-GB

407813-001

407814-001

407816-001

407835-001

407834-001

407848-001

407846-001

410053-001

407845-001

407844-001

Mini PCI communications modules

802.11a/b/g WLAN module for use in North America

802.11a/b/g WLAN module for use in the rest of the world

403791-001

403792-001

802.11b/g WLAN module for use in North America

802.11b/g WLAN module for use in the rest of the world

Memory modules, 1-DIMM SD Memory Cards

(not illustrated)

392557-001

392557-002

1024 MB

512 MB

256 MB

403800-001

403799-001

407843-001

512 MB

256 MB

407316-001

403573-001



3.3 Display Assembly Subcomponents



Table 3-2

Display Assembly Subcomponents

Spare Part Number Information

2

3

4


1a

1b

Display Plastics Kit, includes:

■ Display bezel

■ Display enclosure

■ Display release latch actuator and hooks

(not illustrated)

Display Hinge Kit

Display inverter board

Display Panel Kit (includes display panel cable)

15.4-inch, WXGA with BrightView

15.4-inch, WXGA antiglare

5 Wireless Antenna Kit (includes cable and transceivers)

Display Label Kit (not illustrated)

Display Screw Kit (not illustrated), includes:

■ Phillips PM2.5×7.0 screws


■ Rubber screw covers

407792-001

407796-001

407800-001

407799-001

407798-001

407791-001

407864-001

407794-001



3.4 Plastics Kit

Table 3-3

Plastics Kit


4

5

2

3

6


1

Spare Part

Number

Plastics Kit, includes: 407778-001

Memory/Mini PCI module compartment cover (includes 2 captive screws, secured by C-clips)

Hard drive cover (includes 2 captive screws, secured by C-clips)

Computer feet for use on base enclosure (6)

Computer feet for use on 12-cell battery pack

ExpressCard slot bezel

PC Card slot bezel


3.5 Cable Kit


Table 3-4

Cable Kit


4

5

2

3


1

Cable Kit, includes:

TouchPad cable

Bluetooth module cable

USB/audio board cable

Modem connector and cable

Power connector and cable

Spare Part

Number

407774-001



3.6 Mass Storage Devices



Table 3-5

Mass Storage Devices



1 Hard drives (include frame and connector)

5400 rpm, 80-GB 407847-001 4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 80-GB

4200-rpm, 60-GB

4200-rpm, 40-GB

2 Optical drives

DVD±RW and CD-RW Double Layer Combo Drive with LightScribe

DVD/CD-RW Double Layer Combo Drive with

LightScribe


USB digital drive (not illustrated)

Spare Part

Number

407848-001

407846-001

410053-001

407845-001

407844-001

403806-001

407855-001

407854-001

364727-001



3.7 Miscellaneous (Not Illustrated)

Table 3-6

Miscellaneous (Not Illustrated)

Spare Part Information

Description

All-in-one media cable

Audio Y-cable 2

HP Remote Control II

Label Kit

Power supply, 65 watt

Power cords

For use in:

Australia

Canada, French Canada, and the United States

Denmark

France, Germany, and Spain

Israel

The United Kingdom

Switzerland

Italy

Spare Part

Number

375759-001

379452-001

407313-001

407776-001

403810-001

403811-011

403811-001

403811-081

403811-021

403811-BB1

403811-031

403811-111

403811-061



Table 3-6

Miscellaneous (Not Illustrated)

Spare Part Information (Continued)

Description

Spare Part

Number

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing,”

for more information on specifications and usage)

■ Phillips PM3.0×6.0 Screw

■ Phillips PM3.0×3.0 screw




■ Black Phillips PM2.5×5.0 screw

USB travel mouse

407782-001

■ Silver Phillips PM2.5×5.0 Screw





■ Slotted M1.5×9.0 screw

309674-001

USB digital drive

Wired headset with volume control

364727-001

371693-001



3.8 Sequential Part Number Listing

Table 3-7

Sequential Part Number Listing

Spare Part

Number Description

309674-001 USB travel mouse

364727-001 USB digital drive

371693-001 Wired headset with volume control

375759-001 All-in-one media cable

379452-001 Audio Y-cable 2

392557-001 802.11b/g WLAN Mini PCI communications module for use in

North America

392557-002 802.11b/g WLAN Mini PCI communications module for use in the rest of the world

393578-001 AMD Turion 64 ML-37 (2.0-GHz) processor (includes thermal paste)



397922-001 Bluetooth wireless module (includes Bluetooth module cable)

403573-001 SD Memory Card 256-MB

403791-001 802.11a/b/g WLAN Mini PCI communications module for use in North America

403792-001 802.11a/b/g WLAN Mini PCI communications module for use in the rest of the world

403799-001 512-MB memory module

403800-001 1024-MB memory module



Table 3-7

Sequential Part Number Listing (Continued)

Spare Part


403806-001 DVD±RW and CD-RW Double Layer Combo Drive with LightScribe

403810-001 Power supply, 65 watt

403811-001 Power cord for use in the United States

403811-021 Power cord for use internationally

403811-031 Power cord for use in the United Kingdom

403811-061 Power cord for use in Italy

403811-081 Power cord for use in Denmark

403811-111 Power cord for use in Sweden and Finland

403811-BB1 Power cord for use in Israel

407313-001 HP Remote Control II

407316-001 SD Memory Card 512-MB

407774-001 Cable Kit

407776-001 Label Kit

407778-001 Plastics Kit

407780-001 Rubber Pad Kit

407782-001 Screw Kit

407784-001 Speakers

407786-001 Keyboard frame

407787-001 LED board for use with full-featured computers

407788-001 LED board for use with defeatured computers

407791-001 Wireless antenna transceivers and cables

407792-001 Display Plastics Kit



Table 3-7


Spare Part


407794-001 Display Screw Kit

407796-001 Display HInge Kit

407798-001 Display panel kit for use with antiglare displays

407799-001 Display panel kit for use with BrightView displays

407800-001 Display inverter board

407802-001 USB/audio board for use with full-featured computers

407803-001 USB/audio board for use with defeatured computers

407807-001 Fan assembly

407809-001 ExpressCard assembly

407811-001 TouchPad bracket

407813-001 Base enclosure for use with full-featured computers

407814-001 Base enclosure for use with defeatured computers

407816-001 RTC battery (includes 2-sided tape)

407817-001 Thermal paste

407818-001 Heat sink

407820-001 Bracket Kit

407822-001 Top cover

407825-001 Switch cover for use with full-featured computers

407826-001 Switch cover for use with defeatured computers

407829-001 PC Card assembly

407830-001 System board for use with defeatured computers

407831-001 System board for use with defeatured computers



Table 3-7


Spare Part


407834-001 6-cell, 4.0-Amp hour battery pack

407835-001 12-cell, 8.8-Amp hour battery pack


407837-001 AMD Sempron M3000 (1.8-GHz) processor (includes thermal paste)

407838-001 AMD Sempron M3300 (2.0-GHz) processor (includes thermal paste)

407839-001 15.4-inch WSGA antiglare display assembly

407841-001 15.4-inch WSGA display assembly with BrightView

407843-001 256-MB, 1-DIMM memory module

407844-001 4200-rpm, 40-GB hard drive

407845-001 4200-rpm, 60-GB hard drive

407846-001 4200-rpm, 100-GB hard drive

407847-001 5400-rpm, 80-GB hard drive

407848-001 4200-rpm, 120-GB hard drive

407854-001 DVD/CD-RW Combo Drive

407855-001 DVD/CD-RW Double Layer Combo Drive with LightScribe

407857-001 Keyboard for use in The United States

407857-031 Keyboard for use in The United Kingdom

407857-041 Keyboard for use in Germany

407857-051 Keyboard for use in France

407857-061 Keyboard for use in Italy

407857-071 Keyboard for use in Spain



Table 3-7


Spare Part


407857-081 Keyboard for use in Denmark

407857-091 Keyboard for use in Norway

407857-111 Keyboard for use in Switzerland

407857-121 Keyboard for use in French Canada

407857-131 Keyboard for use in Portugal

407857-151 Keyboard for use in Greece

407857-A41 Keyboard for use in Belgium

407857-B31 Keyboard for use internationally

407857-B71 Keyboard for use in Sweden and Finland

407857-BB1 Keyboard for use in Israel

407864-001 Display Label Kit

410053-001 4200-rpm, 80-GB hard drive


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

Magnetic screwdriver

Phillips P0 screwdriver

Flat-bladed screwdriver

Tool kit—includes connector removal tool, loopback plugs, and case utility tool


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.



4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.



■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Table 4-2

Static-Shielding Materials

Use

Bags

Floor mats

Floor mats

Voltage Protection Level

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are as many 100 screws, in 12 different sizes, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Refer to

Appendix C, “Screw Listing,”

for detailed information on screw sizes, locations, and usage.

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location


Removal and Replacement Procedures

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing computer components.

Section

5.3

5.4

5.5

5.6

5.7

5.8

Disassembly Sequence Chart

Description

Preparing the Computer for

Disassembly

Battery pack

Hard Drive

Computer Feet

Memory Module

# of Screws Removed

0

2 loosened to remove the hard drive cover

2 to remove the hard drive

4 to disassemble the hard drive

0

2 loosened to remove the memory/Mini PCI module compartment cover

2 loosened to release the memory shield

Mini PCI Communications

Module

0

Å

To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact

Customer Care.

RTC Battery

0



5.10

5.11

5.12

5.13

5.14

5.19

5.20

5.21

5.22

5.15

5.16

5.17

5.18

5.23

5.24

Section

5.9

Disassembly Sequence Chart (Continued)

Description

Optical Drive

Switch Cover

Keyboard Frame

LED Board

Keyboard

Display Assembly

Top Cover

Bluetooth Module

System Board

USB/Audio Board

Heat Sink

Processor

Fan Assembly

Speakers

PC Card Assembly

ExpressCard Assembly

# of Screws Removed

7

1

1 to remove to optical drive

2 to remove the optical drive bracket

5

4

4 to remove the display assembly

8 to remove the display bezel

2 to remove the display panel

4 to remove each display hinge

1 to remove each wireless antenna transceiver

2

2

6

1

21

1

5

1

4

1 loosened on select models



5.3 Preparing the Computer for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.

Battery Pack Spare Part Number Information



407835-001

407834-001

4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front toward you.


Removal and Replacement Procedures b. Slide the battery pack release latch 1 to the left. (The battery pack disengages from the computer.) c. Lift the front edge of the battery pack 2 and swing it back to remove it.

Removing the Battery Pack

Reverse the above procedure to install the battery pack.



5.4 Hard Drive

Hard Drive Spare Part Number Information

5400 rpm, 80-GB

4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 80-GB

4200-rpm, 60-GB

4200-rpm, 40-GB

407847-001

407848-001

407846-001

410053-001

407845-001

407844-001


Section 5.3

).



2. Loosen the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive cover to the computer.

3. Lift the left edge of the hard drive cover 2 and swing it up and to the right and remove it.

✎

The hard drive cover used on Pavilion models is included in the

Plastics Kit, spare part number 407778-001.

Removing the Hard Drive Cover



4. Remove the two Phillips PM2.5×6.0 hard drive retention screws 1 that secure the hard drive to the computer.

5. Slide the hard drive 2 to the right to disconnect if from the system board.

6. Remove the hard drive 3 from the hard drive bay.

Removing the Hard Drive



7. Remove the four Phillips PM3.0×3.0 hard drive frame screws 1 that secure the hard drive frame to the hard drive.

8. Lift the hard drive straight up 2 to remove it from the hard drive frame.

Removing the Hard Drive Frame

Reverse the above procedure to reassemble and install the hard drive.



5.5 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 407778-001.

Replacing the Computer Feet


5.6 Memory Module


1024 MB

512 MB

256 MB

Memory Module Spare Part Number Information

403800-001

403799-001

407843-001


Section 5.3

).

2. Loosen the two black Phillips PM2.5×5.0 screws 1 that secure the memory/Mini PCI module compartment cover to the computer.

3. Lift the right side of the cover 2 and swing it up and to the left and remove it.

✎

The memory/Mini PCI module compartment cover is included in the Plastics Kit, spare part number 407778-001.

Removing the Memory/Mini PCI Module Compartment Cover



4. Loosen the two Phillips PM2.5×3.0 screws 1 that secure the memory module shield to the computer.

5. Lift the left side of the shield 2 and swing it to the right until it is resting in an upright position.

✎

The memory shield is included in the Bracket Kit, spare part number 407820-001.

5–12

Releasing the Memory Module Shield



6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

7. Remove the memory module by pulling the module away from the socket at an angle 2.

✎

Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.



5.7 Mini PCI Communications Module

Mini PCI Communications Module


802.11a/b/g WLAN module for use in North America

802.11a/b/g WLAN module for use in the rest of the world

802.11b/g WLAN module for use in North America

802.11b/g WLAN module for use in the rest of the world

403791-001

403792-001

392557-001

392557-002

1. Prepare the computer for disassembly (

Section 5.3

).

2. Remove the memory/Mini PCI module compartment cover

( Section 5.6

).



✎

Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card.

3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications module.

4. Spread the two retaining tabs 2 on each side of the

Mini PCI socket to release the Mini PCI communications module. (The edge of the module opposite the socket rises away from the computer.)

5. Remove the Mini PCI communications module by pulling the module away from the socket at an angle 3.

✎

Mini PCI communications modules are designed with notches 4 to prevent incorrect installation into the Mini PCI module socket.

Removing a Mini PCI Communications Module

Reverse the above procedure to install a Mini PCI communications module.



5.8 RTC Battery

RTC Battery Spare Part Number Information

RTC battery (includes 2-sided tape) 407816-001


Section 5.3

).


( Section 5.6

).

3. Remove the Mini PCI communications module (

Section 5.7

).

4. Remove the RTC battery from the socket on the system board.

5–16

Removing the RTC Battery

Reverse the above procedure to install an RTC battery.



5.9 Optical Drive

Optical Drive Spare Part Number Information

403806-001 DVD±RW and CD-RW Double Layer Combo Drive with

LightScribe

DVD/CD-RW Double Layer Combo Drive with LightScribe


407855-001

407854-001


Section 5.3

).

2. Position the computer with the left side toward you.

3. Remove the Phillips PM2.5×11.0 screw 1 that secures the optical drive to the computer.

4. Push the rear edge of the optical drive 2 to disconnect the drive from the system board.

5. Remove the optical drive 3.

Removing the Optical Drive



6. If it is necesary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws 1 that secure the bracket to the optical drive.

7. Remove the optical drive bracket 2.

Removing the Optical Drive Bracket

Reverse the above procedure to install an optical drive.



5.10 Switch Cover

Switch Cover Spare Part Number Information



407825-001

407826-001


Section 5.3

).

2. Remove the following screws:

1 Two Phillips PM2.5×11.0 screws

2 Three Phillips PM2.5×6.0 screws

3 Two silver Phillips PM2.5×5.0 screws

Removing the Switch Cover Screws



3. Turn the computer display-side up with front toward you.

4. Open the computer as far as possible.

5. Insert a flat-bladed tool under the display hinge cover 1 sections of the switch cover.

6. Lift the switch cover until the left and right sides 2 of the switch cover disengage from the computer.

7. Remove the switch cover.

5–20

Removing the Switch Cover

Reverse the above procedure to install the switch cover.



5.11 Keyboard Frame

Keyboard Frame Spare Part Number Information

Keyboard frame 407786-001


Section 5.3

).


( Section 5.6

).

3. Remove the switch cover (

Section 5.10

).

4. Turn the computer upside down with the rear panel toward you.

5. Remove the Phillips PM2.0×6.0 screw in the battery bay that secures the keyboard frame to the computer.

Removing the Keyboard Frame Screw



6. Turn the computer display-side up with front toward you.

7. Open the computer as far as possible.

8. Slide the keyboard frame 1 toward the back of the computer.

9. Lift and hold the rear edge of the keyboard frame 2 until the

LED board cable connector is accessible.

Releasing the Keyboard Frame



10. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2.

Disconnecting the LED Board Cable



11. Swing the keyboard frame 1 forward until the assembly rests upside down on the palm rest.

12. Release the ZIF connector to which the keyboard cable 2 is attached and disconnect the keyboard cable 3.

13. Remove the keyboard frame.

5–24

Removing the Keyboard Frame

Reverse the above procedure to install the keyboard frame.



5.12 LED Board

LED Board Spare Part Number Information

✎

LED board spare part kits include the LED board cable.



407787-001

407788-001


Section 5.3

) and then

remove the following components: a. Memory/Mini PCI module compartment cover

( Section 5.6

)

b. Switch cover ( Section 5.10

)

c. Keyboard frame ( Section 5.11

)

2. Turn the keyboard frame upside down with the LED board toward you.



3. Remove the five Phillips PM2.0×4.0 screws 1 that secure the LED board to the keyboard frame.

4. Remove the LED board 2.

Removing the LED Board

Reverse the above procedure to install the LED board.



5.13 Keyboard

Keyboard Spare Part Number Information

Belgium

Denmark

France

French Canada

Germany

Greece

International

Israel

407857-A41

407857-081

407857-051

407857-121

407857-041

407857-151

407857-B31

407857-BB1

Italy

Norway

Portugal

Spain

Sweden/Finland

Switzerland

The United Kingdom

The United States

407857-061

407857-091

407857-131

407857-071

407587-B71

407857-111

407857-031

407857-001


Section 5.3

).


Section 5.10

).

3. Remove the keyboard frame (

Section 5.11

).

4. Turn the keyboard assembly upside down with the LED board toward you.



5. Remove the four Phillips PM2.0×3.0 screws 1 that secure the keyboard to the keyboard frame.

6. Remove the tabs on the bottom of the keyboard from the slots in the keyboard frame.

7. Remove the keyboard 2.

5–28

Removing the Keyboard

Reverse the above procedure to install the keyboard.



5.14 Display Assembly

Display Assembly Spare Part Number Information

✎

Display assemblies include display cable, wireless antenna boards, and antenna cables.

15.4-inch, WXGA with BrightView

15.4-inch, WXGA with antiglare

407841-001

407839-001


Section 5.3

).


( Section 5.6

).

3. Disconnect the wireless antenna cables from the Mini PCI

communications module ( Section 5.7

).




Section 5.10

).

5. Remove the keyboard frame (

Section 5.11

).

6. Remove the keyboard ( Section 5.13

).

7. Disconnect the display cable 1 from the system board.

8. Remove the wireless antenna cables from the clips 2 in the top cover.

5–30

Disconnecting the Display and Wireless Antenna Cables



Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

9. Remove the four Phillips PM2.5×7.0 screws 1 that secure the display assembly to the computer.

10. Lift the display assembly straight up and remove it 2.

Removing the Display Assembly





Display Plastics Kit, includes:

■ Display bezel

■ Display enclosure

■ Display release latch actuator and hooks

Display Hinge Kit

Display inverter board

Display Panel Kit (includes display panel cable)

■ 15.4-inch, WXGA with BrightView

■ 15.4-inch, WXGA antiglare

Wireless Antenna Kit (includes cable and transceivers)

Display Label Kit (not illustrated)

Display Screw Kit (not illustrated), includes:



■ Rubber screw covers

407792-001

407796-001

407800-001

407799-001

407798-001

407791-001

407864-001

407794-001



11. Remove the eight rubber screw covers 1 and 2 and the eight

Phillips PM2.5×7.0 screws 3 that secure the display bezel to the display assembly.

✎

The rubber screw covers are included in the Display Screw Kit, spare part number 407794-001.

The four rubber screw covers 1 on the top edge of the display bezel are thicker than the four rubber screw covers 2 on the bottom edge of the display bezel.

Removing the Display Bezel Screws



✎

The display bezel and display enclosure are available in the

Display Plastics Kit, spare part number 407792-001.

12. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.

13. Remove the display bezel 3.

Removing the Display Bezel



14. Disconnect the following cables:

1 Display panel cable

2 Wireless light cable

3 Display inverter board cable

Disconnecting the Display Panel Cables





Display Panel Kit (includes display panel cable)

■ 15.4-inch, WXGA with BrightView

■ 15.4-inch, WXGA antiglare

Display inverter board

407799-001

407798-001

407800-001

15. Remove the two Phillips PM2.5×7.0 screws 1 that secure the display panel to the display enclosure.

16. Remove the display panel 2 and inverter board 3.

5–36

Removing the Display Panel and Inverter Board



✎

The display release hook arm and spring are available in the

Display Hinge Kit, spare part number 407796-001.

17. If it is necessary to replace the display release hook arm, slide and hold the arm 1 to the right.

18. Slide the right side of the arm 2 forward until it clears the tab 3 on the display enclosure.

19. Lift the arm 4 out of the display enclosure.

20. Detach the display release hook arm spring 5 from the tab on the display enclosure.

21. Remove the display release hook arm.

Removing the Display Release Hook Arm



✎

The display hinges are available in the Display Hinge Kit, spare part numbers 407796-001.

22. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws 1 that secure each hinge to the display panel.

23. Remove the display hinges 2.

Removing the Display Hinges



24. Remove the Phillips PM2.0×4.0 screws 1 that secure the left and right wireless antenna transceivers to the display enclosure.

25. Release the retention tabs 2 built in to the display enclosure lining that secure the wireless antenna cables to the display enclosure.

26. Detach the wireless antenna transceivers 3 from the display enclosure.

27. Remove the wireless antenna transceivers and cables 4.

✎

The wireless antenna transceivers and cables are available in the Wireless Antenna Kit, spare part number 407791-001.

Removing the Wireless Antenna Transceivers and Cables

Reverse the above procedure to reassemble and install the display assembly.



5.15 Top Cover

Top Cover and Base Enclosure


Top cover (includes TouchPad)

TouchPad bracket

Base enclosure for use with full-featured models

Base enclosure for use with defeatured models

407822-001

407811-001

407813-001

407814-001


Section 5.3

) and then

remove the following components:

a. Hard drive ( Section 5.4

)

b. Memory/Mini PCI module compartment cover

( Section 5.6

)

c. Optical drive ( Section 5.7

)

d. Switch cover ( Section 5.10

)

e. Keyboard assembly (

Section 5.11

) f. Display assembly (

Section 5.14

)



2. Turn the computer upside down with the front toward you.

3. Remove the two Phillips PM2.5×3.0 screws 1 in the optical drive bay and the silver Phillips PM2.5×5.0 screw 2 in the hard drive bay that secure the top cover to the computer.

Removing the Top Cover Screws, Part 1



4. Remove the eight Phillips PM2.5×11.0 screws that secure the top cover to the computer.




5. Turn the computer right-side up with the front toward you.

6. Release the ZIF connector to which the TouchPad cable 1 is connected and disconnect the TouchPad cable 2 from the system board.

✎

The TouchPad cable is included in the Cable Kit, spare part number 407774-001.

Disconnecting the TouchPad Cable



7. Remove the seven Phillips PM2.5×11.0 screws that secure the top cover to the computer.




8. Remove the three silver PM2.5×5.0 screws that secure the top cover to the computer.




9. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure.

10. Lift the top cover 2 straight up and remove it.

Removing the Top Cover



11. If it is necessary to replace the TouchPad cable, release the

ZIF connector to which the TouchPad cable 1 is connected and disconnect the TouchPad cable 2 from the TouchPad board.

12. Remove the TouchPad cable .

✎

The TouchPad cable is included in the Cable Kit, spare part number 407774-001.

Removing the TouchPad Cable

Reverse the above procedure to install the top cover.



5.16 Bluetooth Module

Bluetooth Module Spare Part Number Information

Bluetooth module (includes Bluetooth module cable) 397922-001


Section 5.3

),

and then remove the following components:


)


( Section 5.6

)


)


)


Section 5.11


Section 5.14

) g. Top cover (

Section 5.15

)



2. Remove the Phillips PM2.0×4.0 screw 1 that secures the

Bluetooth module to the base enclosure.

3. Remove the Bluetooth module from the base enclosure 2.

4. Remove the Bluetooth module cable 3 from the routing channel in the base enclosure.

5. Disconnect the Bluetooth module cable 4 from the Bluetooth module.

✎

The Bluetooth module cable is included with the Bluetooth module and is also available in the Cable Kit, spare part number 407774-001.

Removing the Bluetooth module

Reverse the above procedure to install the Bluetooth board.



5.17 System Board

System Board Spare Part Number Information



407830-001

407831-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

■

■

■

■

Memory modules ( Section 5.6

)

Mini PCI communications module ( Section 5.7

)

RTC battery (

Section 5.8

)

Power connector and cable ( Section 5.17

)

Heat sink ( Section 5.19

)

Processor (

Section 5.20

)

Fan assembly (

Section 5.21

)

Fan assembly (

Section 5.22

)

PC Card assembly ( Section 5.23

)


Section 5.3

),



)

b. Optical drive ( Section 5.9

)

c. Switch cover ( Section 5.10

)

d. Keyboard assembly (

Section 5.11

) e. Display assembly (

Section 5.14

) f. Top cover (

Section 5.15

) g. Bluetooth module(

Section 5.16

)



2. Turn the computer right-side up with the front toward you.

3. Press in on the ExpressCard slot bezel 1 to release it.

4. Remove the ExpressCard slot bezel 2.

✎

The ExpressCard slot bezel is included in the Plastics Kit, spare part number 407778-001.

Removing the ExpressCard Slot Bezel



5. Remove the PM2.5×6.0 screw 1 that secures the display hinge support to the base enclosure.

6. Remove the display hinge support 2.

7. Remove the power connector 3 from the clip in the base enclosure.

8. Remove the power connector cable 4 from the clips in the base enclosure.

✎

The display hinge support is included in the Bracket Kit, spare part number 407820-001.

5–52

Removing the Display Hinge Support and Power Connector



9. Disconnect the USB/audio board cable 1 and modem cable 2 from the system board.

Disconnecting the Modem and USB/Audio Board Cables



10. Remove the two Phillips PM2.5×11.0 screws 1 and the three

Phillips PM2.5×6.0 screws 2 that secure the system board to the base enclosure.

11. Remove the ExpressCard bracket 3.

✎

The ExpressCard bracket is included in the Bracket Kit, spare part number 407820-001.

Removing the System Board Screws



12. Use the optical drive connector 1 to lift the right side of the system board 2 until it is clear of the base enclosure.

13. Slide the system board 3 to the right at an angle and remove it.

Removing the System Board



14. If it is necessary to replace the power connector cable, turn the system board upside down with the expansion port 2 docking connector toward you.

15. Disconnect the power connector cable 1 from the system board.

16. Remove the power connector cable 2.

✎

The power connector cable is available in the Cable Kit, spare part number 407774-001.

5–56

Removing the Power Connector Cable



17. If it is necessary to replace the modem connector and cable, remove the modem connector 1 and cable 2 from the clips and routing channel in the base enclosure.

✎

The modem connector and cable is available in the Cable Kit, spare part number 407774-001.

Removing the Modem Connector and Cable



5.18 USB/Audio Board

USB/Audio Board Spare Part Number Information

✎

USB/audio boards include USB/audio board cable.



407802-001

407803-001


Section 5.3

),



)

b. Optical drive ( Section 5.9

)

c. Switch cover ( Section 5.10

)

d. Keyboard assembly (

Section 5.11

) e. Display assembly (

Section 5.14

) f. Top cover (

Section 5.15

)

g. System board ( Section 5.17

)



2. Remove the Phillips PM2.5×6.0 screw 1 that secures the

USB/audio board to the base enclosure.

3. Remove the USB/audio board 2 from the base enclosure.

4. Disconnect the USB/audio board cable 3 from the

USB/audio board.

✎

The USB/audio board cable is available in the Cable Kit, spare part number 407774-001.

Removing the USB/Audio Board

Reverse the above procedure to install the USB/audio board.



5.19 Heat Sink

Heat Sink Spare Part Number Information

Heat sink (includes thermal paste)

Thermal paste

407818-001

407817-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11


Section 5.14

) g. Top cover (

Section 5.15

)

h. System board ( Section 5.17

)



2. Turn the system board upside down with the expansion port 2 toward you.

3. Remove the four Phillips PM2.5×6.0 screws 1 that secure the heat sink to the system board.

4. Remove the heat sink 2.

✎

Due to the adhesive quality of the thermal paste located between the fan assembly and processor 3, it may be necessary to move the fan assembly from side to side to detach the it from the processor.

Removing the Heat Sink



✎

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits.

5–62

Replacing the Thermal Paste

Reverse the above procedure to install the fan assembly.



5.20 Processor

✎

The computer may be equipped with a processor socket that features either a locking screw or a release arm. Both types of sockets are documented in this section.

Processor Spare Part Number Information

✎

All processor spare part kits include thermal paste.





393579-001

393578-001

407836-001

395744-001



407837-001

407838-001

Thermal paste 407817-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11


Section 5.14

) g. Top cover (

Section 5.15

)


)

i. Heat sink (

Section 5.19

)



✎

Steps 2 and 3 apply to processor sockets equipped with a locking screw. Refer to steps 4 through 6 for instructions on removing a processor from a socket equipped with a release arm.

2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter turn counterclockwise until you hear a click.

3. Lift the processor 2 straight up and remove it.

✎

The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.

5–64

Removing the Processor from a Socket with a Locking Screw



✎

Steps 4 through 6 apply to processor sockets equipped with a release arm.

4. Slide the tip of the processor socket release arm 1 to the right until it clears the notch 2 on the processor socket.

5. Swing the processor socket release arm 3 up and back as far as it will go.

6. Lift the processor straight up and remove it 4.

✎

The gold triangle 5 on the processor should be aligned in the front left corner when you install the processor.

Removing the Processor from a Socket with a Release Arm

Reverse the above procedure to install the processor.



5.21 Fan Assembly

Fan Assembly Spare Part Number Information

Fan assembly 407807-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11


Section 5.14

) g. Top cover (

Section 5.15

)


)

i. Heat sink (

Section 5.19

)



2. Disconnect the fan cable 1 from the system board.

3. Remove the following screws:

2 One Phillips PM2.5×3.0 screw that secures the expansion port 2 bracket to the system board

3 Two slotted M1.5×9.0 screws on each side of the expansion port 2 connector that secure the expansion port 2 bracket to the system board

4 Two Phillips PM3.0×6.0 screws on each side of the external monitor connector that secure the fan assembly to the system board

Removing the Fan Assembly Screws



4. Slide the expansion port bracket 1 away from the system board.

5. Remove the fan assembly 2.

Removing the Fan Assembly

Reverse the above procedure to install the fan assembly.



5.22 Speakers

Speakers

Speaker Spare Part Number Information

407784-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11


Section 5.14

) g. Top cover (

Section 5.15

)


)

i. Fan assembly ( Section 5.20

)



2. Turn the system board top-side up with the expansion port 2 toward you.

3. Disconnect the speaker cable 1 from the system board.

4. Remove the PM2.5×6.0 screw 2 that secures the speaker to the system board.

5. Slide the speaker 3 forward and remove it from the system board.

5–70

Removing the Speaker

Reverse the above procedure to install the speaker.



5.23 PC Card Assembly

PC Card Assembly Spare Part Number Information

PC Card assembly 407829-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11


Section 5.14

) g. Top cover (

Section 5.15

)


)




3. Remove the two PM2.0×4.0 screws that secure the PC Card assembly to the system board.

Removing the PC Card Assembly Screws




5. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card connector 2.

6. Remove the PC Card assembly from the system board 3.

Removing the PC Card Assembly

Reverse the above procedures to install the PC Card assembly.



5.24 ExpressCard Assembly

ExpressCard Assembly Spare Part Number Information

ExpressCard assembly 407809-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11


Section 5.14

) g. Top cover (

Section 5.15

)


)




3. Remove the two PM2.0×4.0 screws that secure the

ExpressCard assembly to the system board.

Removing the ExpressCard Assembly Screws




5. Remove the ExpressCard assembly from the system board.

Removing the ExpressCard Assembly

Reverse the above procedures to install the ExpressCard assembly.


6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Computer

Dimensions

Height

Front

Rear

Width

Depth

Weight

With 17.0-inch display, optical drive and 8-cell battery pack

Input Power

Operating voltage

Operating current

Temperature

Operating

Nonoperating

Metric

3.50 cm

4.50 cm

35.79 cm

26.39 cm

2.99 kg

18.5 V dc to 19.0 V dc

4.74 A or 4.9 A

10°C to 35°C

-20°C to 60°C

U.S.

1.38 in

1.77 in

14.09 in

10.39 in

6.60 lbs

50°F to 95°F

-4°F to 140°F


Specifications

Table 6-1

Computer (Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 95%

-15 m to 3,048 m

-15 m to 12,192 m

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

10% to 90%

5% to 95%

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random Vibration

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.


Specifications

Table 6-2

15.4-inch, WXGA, Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

20.7 cm

33.1 cm

39.1 cm

Up to 16.8 million

200:1

180 nits typical

8.15 in

13.03 in

15.39 in

0.259 × 0.259 mm

1280 × 800

RGB vertical stripe

Edge lit

80 × 25

4 W

+/-65° horizontal, +50° vertical typical


Specifications

Table 6-3

Hard Drives

120-GB* 100-GB* 80-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

Synchronous (maximum)

Security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

Disc rotational speed

3 ms

13 ms

24 ms

100 MB/sec

ATA security

3 ms

13 ms

24 ms

100 MB/sec

ATA security

3 ms

13 ms

24 ms

234,428,430 195,364,233 156,301,488

4200 rpm 4200 rpm 5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†

Actual drive specifications may differ slightly.


Specifications

Table 6-3

Hard Drives (Continued)

80-GB* 60-GB* 40-GB*

Dimensions

Height

Width

Weight

Interface type

9.5 mm

70 mm

99 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

Transfer rate

Synchronous (maximum)

Security

100 MB/sec

ATA security

100 MB/sec

ATA security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

156,301,488 117,210,240 78,140,160

Disc rotational speed 4200 rpm 4200 rpm 4200 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†

Actual drive specifications may differ slightly.


Specifications

Table 6-4

DVD/CD-RW Combo Drive

Applicable disc Read:

DVD-R, DVD-RW, DVD-ROM (DVD-5,

DVD-9, DVD-10, DVD-18), CD-ROM

(Mode 1 and 2) CD Digital Audio,

CD-XA ready (Mode 2, Form 1 and

2), CD-I ready (Mode 2, Form 1 and

2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge

Write:

CD-R and CD-RW

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm


Specifications

Table 6-4

DVD/CD-RW Combo Drive (Continued)

Access time

Random

Full stroke

Audio output level

CD media

< 110 ms

< 210 ms

Line-out, 0.7 V rms

Cache buffer

Data transfer rate

2 MB

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

Startup time

Stop time

< 15 seconds

< 6 seconds

DVD media

< 130 ms

< 225 ms


Specifications

Table 6-5

DVD ± RW and CD-RW Double Layer Combo Drive

Applicable disc Read:

DVD-R, DVD-RW, DVD-ROM (DVD-5,

DVD-9, DVD-10, DVD-18), CD-ROM

(Mode 1 and 2), CD Digital Audio,

CD-XA ready (Mode 2, Form 1 and

2), CD-I ready (Mode 2, Form 1 and

2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge

Write:

CD-R and CD-RW

DVD-R and

DVD-RW

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm


Specifications

Table 6-5

DVD ± RW and CD-RW Double Layer Combo Drive (Continued)

Access time

Random

Full stroke

Audio output level

CD

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

Cache buffer

Data transfer rate

2 MB

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)

Multiword DMA mode 2

Startup time

2,400 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)



16.6 MB/s

< 15 seconds

Stop time < 6 seconds

DVD

< 230 ms

< 335 ms


Specifications

Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

Table 6-6

System Interrupts

System Function

System timer

Standard 101-/102-Key or Microsoft Natural Keyboard

Cascaded

USB2 Enhanced Host Controller—24CD

COM1

Conexant AC—Link Audio

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

Realtek RTL8139 Family PCI fast Ethernet Controller


Specifications

Table 6-6

System Interrupts (Continued)

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

Synaptics PS/2 TouchPad

Numeric data processor

Primary IDE channel

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.


Specifications

061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

I/O Address (hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

Table 6-7

System I/O Addresses

System Function (shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2



0A2 - 0BF

0C0 - 0DF

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Table 6-7

System I/O Addresses (Continued)


Unused

DMA controller no. 2

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port

Specifications


Specifications


2F0 - 2F7

2F8 - 2FF

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Table 6-7

System I/O Addresses (Continued)


Unused

Infrared port

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)


Specifications

Size

640 KB

128 KB

48 KB

160 KB

64 KB

15 MB

58 MB

58 MB

2 MB

4 GB

64 KB

Table 6-8

System Memory Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000CBFFF

000C8000-000E7FFF

000E8000-000FFFFF

00100000-00FFFFFF

01000000-047FFFFF

04800000-07FFFFFF

08000000-080FFFFF

08200000-FFFEFFFF

FFFF0000-FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS


Specifications

Table 6-9

System DMA

Hardware DMA

DMA0

DMA1*

DMA2*

System Function

Not applicable

Not applicable

Not applicable

DMA3

DMA4

DMA5*

Not applicable

Direct memory access controller

Available for PC Card

DMA6

DMA7

Not assigned

Not assigned

*PC Card controller can use DMA 1, 2, or 5.


A

Connector Pin Assignments

Table A-1

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-2

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table A-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

Pin

3

4

Signal

Data +

Ground

A–2 Maintenance and Service Guide

Table A-4

External Monitor


5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock



Table A-5

RJ-45 (Network)

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused


Table A-6

RJ-11 (Modem)


2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused



Table A-7

S-Video-Out

Pin

1

2

3

4

Signal

S-VHS color (C) signal

Composite video signal

S-VHS intensity (Y) signal

S-VHS color ground

Pin

5

6

7

Signal

TV-CD

S-VHS intensity ground

Composite video ground


B

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used.

Maintenance and Service Guide B–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

■ The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

B–2 Maintenance and Service Guide


Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country/Region

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide B–3


3-Conductor Power Cord Set Requirements (Continued)

Country/Region

Korea

The Netherlands

Norway

People’s Republic of China

Sweden

Switzerland

Accredited Agency

EK

KE A

NEMKO

CCC

1

5

Applicable Note Number

4

1

SEMKO

SEV

1

1

Taiwan

United Kingdom

BSMI

BSI

4

1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.

Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

B–4 Maintenance and Service Guide

C

Screw Listing

This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this appendix are available in the Computer Screw Kit, spare part number 407782-001, and the Display Screw Kit, spare part number 407794-001.

Table C-1

Phillips PM3.0×3.0 Screw mm

Color

Black

Qty.

4

Length

3.0 mm

Thread

3.0 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the hard drive frame to the hard drive (documented in

Section 5.4

)

Phillips PM3.0×3.0 Screw Locations

Maintenance and Service Guide C–1

Screw Listing

Table C-2

Black Phillips PM2.5×5.0 Screw mm

Color

Black

Qty.

Length

4 5.0 mm

Thread

2.5 mm

Head

Width

6.0 mm

Where used:

1 Two screws that secure the hard drive cover to the computer (screws are

captured on the cover by C clips; documented in Section 5.4

)

2

Two screws that secure the memory/Mini PCI module compartment cover to the computer (screws are captured on the cover by C clips; documented in

Section 5.6

)

C–2

Black Phillips PM2.5×5.0 Screw Locations


Screw Listing

Table C-3


Color

Black

Qty.

15

Length

6.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the hard drive to the computer (documented in

Section 5.4

)

Head

Width

6.0 mm



Screw Listing

Table C-3

Phillips PM2.5×6.0 Screw (Continued) mm

Color

Black

Qty.

15

Length

6.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the switch cover to the computer (documented in

Section 5.10

)

Head

Width

6.0 mm

C–4



Screw Listing

Table C-3


Color

Black

Qty.

15

Length

6.0 mm

Thread

2.5 mm

Where used:

One screw that secures the display hinge support to the base enclosure

(documented in

Section 5.17

)

Head

Width

6.0 mm

Phillips PM2.5×6.0 Screw Location


Screw Listing

Table C-3


Color

Black

Qty.

15

Length

6.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the top cover to the computer (documented in

Section 5.15

)

Head

Width

6.0 mm

C–6



Screw Listing

Table C-3


Color

Black

Qty.

15

Length

6.0 mm

Thread

2.5 mm

Head

Width

6.0 mm

Where used:

1 screw that secures the USB/audio board to the base enclosure (documented

in Section 5.18

)



Screw Listing

Table C-3


Color

Black

Qty.

15

Length

6.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the heat sink to the system board (documented in

Section 5.19

)

Head

Width

6.0 mm

C–8



Screw Listing

Table C-3


Color

Black

Qty.

15

Length

6.0 mm

Thread

2.5 mm

Head

Width

6.0 mm

Where used:

One screw that secures the speakers to the system board (documented in

Section 5.22

)



Screw Listing

Table C-4


Color

Black

Qty.

5

Length

3.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the memory shield to the computer (documented in

Section 5.6

)

Head

Width

6.0 mm

C–10



Screw Listing

Table C-4


Color

Black

Qty.

5

Length

3.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

6.0 mm



Screw Listing

Table C-4


Color

Black

Qty.

5

Length

3.0 mm

Thread

2.5 mm

Head

Width

6.0 mm

Where used:

One screw that secures the fan assembly to the system board (documented in

Section 5.21

)

C–12



Screw Listing

Table C-5


Color

Black

Qty.

Length

20 11.0 mm

Thread

2.5 mm

Head

Width

6.0 mm

Where used:

1 One screw that secures the optical drive to the computer (documented in

Section 5.9

)

2

Two screws that secure the switch cover to the computer (documented in

Section 5.10

)



Screw Listing

Table C-5


Color

Black

Qty.

20

Length

11.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

6.0 mm

C–14



Screw Listing

Table C-5


Color

Black

Qty.

20

Length

11.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

6.0 mm



Screw Listing

Table C-5


Color

Black

Qty.

20

Length

11.0 mm

Thread

2.5 mm

Head

Width

6.0 mm

Where used:

2 screws that secure the system board to the base enclosure (documented in

Section 5.17

)

C–16



Screw Listing

Table C-6


Color

Black

Qty.

22

Length

4.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the optical drive bracket to the optical drive (documented in

Section 5.9

)



Screw Listing

Table C-6


Color

Black

Qty.

22

Length

4.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

5 screws that secure the LED board to the keyboard frame (documented in

Section 5.14

)

C–18



Screw Listing

Table C-6


Color

Black

Qty.

22

Length

4.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

8 screws that secure the display hinges to the display panel (documented in

Section 5.14

)



Screw Listing

Table C-6


Color

Black

Qty.

22

Length

4.0 mm

Thread

2.0 mm

Where used:

2 screws that secure the wireless transceivers to the display enclosure

(documented in

Section 5.14

)

Head

Width

5.0 mm

C–20



Screw Listing

Table C-6


Color

Black

Qty.

22

Length

4.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

One screw that secures the Bluetooth module to the display hinge support

(documented in

Section 5.16

)



Screw Listing

Table C-6


Color

Black

Qty.

Length

22 4.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

1 Two screws that secure the PC Card assembly to the system board

(documented in

Section 5.23

)

2

Two screws that secure the ExpressCard assembly to the system board

(documented in

Section 5.24

)

C–22



Screw Listing

Table C-7

Silver Phillips PM2.5×5.0 Screw mm

Color

Silver

Qty.

6

Length

5.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the switch cover to the computer (documented in

Section 5.10

)

Head

Width

5.0 mm

Silver Phillips PM2.5×5.0 Screw Locations


Screw Listing

Table C-7

Silver Phillips PM2.5×5.0 Screw (Continued) mm

Color

Silver

Qty.

6

Length

5.0 mm

Thread

2.5 mm

Where used:

One screw that secures the top cover to the computer (documented in

Section 5.15

)

Head

Width

5.0 mm

C–24

Silver Phillips PM2.5×5.0 Screw Location


Screw Listing

Table C-7

Silver Phillips PM2.5×5.0 Screw (Continued) mm

Color

Silver

Qty.

6

Length

5.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

5.0 mm

Silver Phillips PM2.5×5.0 Screw Locations


Screw Listing

Table C-8


Color

Silver

Qty.

1

Length

6.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

One screw that secures the keyboard frame to the computer (documented in

Section 5.11

)

C–26



Screw Listing

Table C-9


Color

Silver

Qty.

4

Length

3.0 mm

Thread

2.0 mm

Where used:

4 screws that secure the keyboard to the keyboard frame (documented in

Section 5.13

)

Head

Width

5.0 mm



Screw Listing

Table C-10


Color

Silver

Qty.

14

Length

7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the display assembly to the computer (documented in

Section 5.14

)

C–28



Screw Listing

Table C-10


Color

Silver

Qty.

14

Length

7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

8 screws that secure the display bezel to the display enclosure (documented in

Section 5.14

)



Screw Listing

Table C-10


Color

Silver

Qty.

14

Length

7.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the display panel to the display enclosure (documented in

Section 5.14

)

C–30



Screw Listing

Table C-11

Slotted SM1.5×9.0 Screw mm

Color

Silver

Qty.

2

Length

9.0 mm

Thread

1.5 mm

Where used:

2 screws that secure the expansion port 2 bracket and fan assembly to the system board (documented in

Section 5.21

)

Head

Width

2.0 mm

Slotted SM1.5×9.0 Screw Locations


Screw Listing

Table C-12


Color

Black

Qty.

2

Length

6.0 mm

Thread

3.0 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the fan assembly to the system board (documented in

Section 5.21

)

C–32



D

Display Component Recycling

Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.

Careful handling should be exercised when removing these components.

✎

Materials Disposal

This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or visit the Electronic Industries Alliance

(EIA) at http://www.eiae.org

.

Maintenance and Service Guide D–1

Display Component Recycling

This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2.

D–2

✎

Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Refer to

Section 5.14, “Display Assembly,”

for display assembly disassembly steps.



Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws



2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.

Removing the Display Bezel

D–4 Maintenance and Service Guide


4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2.

Removing the Display Inverter Board



5. Remove all screws 1 that secure the LCD panel to the display enclosure.

6. Remove the LCD panel 2 from the display enclosure.

Removing the LCD Panel



7. Turn the LCD panel upside down.

8. Remove all screws that secure the LCD panel frame to the LCD panel.

Removing the LCD Panel Frame Screws



9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.

10. Remove the LCD panel frame 2 from the display panel.

Removing the LCD Panel Frame



11. Remove the screws 1 that secure the backlight cover to the LCD panel.

12. Lift the top edge of the backlight cover 2 and swing it forward.

13. Remove the backlight cover.

Removing the Backlight Cover



14. Turn the LCD panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the

LCD panel.

Releasing the Backlight Cables



16. Turn the LCD panel upside down.

17. Remove the backlight frame from the LCD panel.

Removing the Backlight Frame



Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight



19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the LCD rear panel.

21. Release the LCD panel 3 from the LCD rear panel.

22. Release the tape 4 that secures the LCD panel to the

LCD rear panel.

Releasing the LCD Panel



23. Remove the LCD panel.

Removing the LCD Panel

24. Recycle the backlight and LCD panel.


Index

1394 port

1–11

A all-in-one media cable, spare part number

3–16

, 3–18

arrow keys

1–13

audio troubleshooting

2–23

audio Y-cable 2, spare part number

3–16 ,

3–18

audio-in jack location

1–8

pin assignments

A–2

audio-out jack location

1–8

pin assignments

A–1

B base enclosure, spare part numbers

3–9 ,

3–20 ,

5–40

battery bay

1–9 ,

1–18

battery light

1–7

battery pack removal

5–4

spare part numbers

3–9

,

3–21

, 5–4

battery release latch

1–18

Bluetooth module removal

5–48

spare part number

3–7

,

3–18 ,

5–48

Bluetooth module cable illustrated

3–13

removal

5–49

bottom components

1–18

Bracket Kit contents

3–7

spare part number

3–7

,

3–20

C

Cable Kit components

3–13

spare part number

3–5

,

3–13 ,

3–19

cables, service considerations

4–2

caps lock key

1–13

caps lock light

1–14

components bottom

1–18

front

1–6

keyboard

1–12

Maintenance and Service Guide Index–1

Index

Index–2 left-side

1–9 ,

1–10

right-side

1–8

top

1–14

, 1–16

computer feet illustrated

3–12

locations

5–10

Computer Setup

Advanced Menu

2–6

File Menu

2–3

overview

2–1

Security Menu

2–4

Tools Menu

2–5

Computer Setup defaults

2–2

computer specifications

6–1

connector pin assignments audio-in

A–2

audio-out

A–1

external monitor

A–3

RJ-11

A–5

RJ-45

A–4

S-Video-out

A–6

Universal Serial Bus (USB)

A–2

connectors, service considerations

4–2

D design overview

1–20

Digital Media Slot

1–11

Digital Media Slot light

1–11

disassembly sequence chart

5–2

diskette drive

OS loading problems

2–21

precautions

4–3

display assembly removal

5–29

spare part numbers

3–3 ,

3–21 ,

5–29

specifications

6–3

Display Hinge Kit, spare part number

3–11

, 3–20

, 5–32

display hinge support, removal

5–52

display hinges, removal

5–38

display inverter board removal

5–36

spare part number

3–11 ,

3–20 ,

5–32 ,

5–36

Display Label Kit, spare part number

3–11

, 3–22

, 5–32

display panel removal

5–36

spare part numbers

3–20

Display Panel Kit, spare part number

3–11

, 5–32

, 5–36

Display Plastics Kit components

3–11

spare part number

3–11 ,

3–19 ,

5–32

display release latch

1–7

Display Screw Kit, spare part number

3–11

, 3–20

, 5–32

docking device, troubleshooting

2–16

drive light

1–7

drives, preventing damage

4–3


OS loading problems

2–22

precautions

4–3


Index spare part number

3–5 ,

3–15

, 3–21

, 5–17

specifications

6–6

DVD±RW and CD-RW

Double Layer Combo Drive

OS loading problems

2–22

precautions

4–3

spare part number

3–5 ,

3–15

, 3–21

, 5–17

specifications

6–8

DVD±RW and CD-RW

Double Layer Combo Drive with LightScribe

OS loading problems

2–22

precautions

4–3

spare part number

3–5 ,

3–15

, 3–19

, 5–17

specifications

6–8

E electrostatic discharge

4–4

,

4–8

expansion port 2

1–11

ExpressCard assembly removal

5–74

spare part number

3–5 ,

3–20

, 5–74

ExpressCard bracket, removal

5–54

ExpressCard slot

1–8

ExpressCard slot bezel illustrated

3–12

removal

5–51

external monitor port location

1–10

pin assignments

A–3

F f1 to f12 keys

1–13

fan assembly removal

5–66

spare part number

3–7

,

3–20 ,

5–66

features

1–2

feet illustrated

3–12

locations

5–10

flowcharts, troubleshooting no audio

2–23 ,

2–24

no network/modem connection

2–28

no OS loading

2–17

no OS loading from diskette drive

2–21

no OS loading from hard drive

2–18

, 2–19

, 2–20

no OS loading from optical drive

2–22

no power

2–10

, 2–12 ,

2–13

no video

2–14 ,

2–15

nonfunctioning device

2–25

nonfunctioning docking device

2–16

nonfunctioning keyboard

2–26

nonfunctioning pointing device

2–27

fn key

1–13

front components

1–6


Index

G grounding equipment and methods

4–6

H hard drive

OS loading problems

2–18

precautions

4–3

removal

5–6

spare part numbers

3–9

,

3–15

, 3–21

, 3–22

, 5–6

specifications

6–4

hard drive bay

1–19

hard drive cover illustrated

3–12

removal

5–7

headphone jack, pin assignments

A–1

headset, spare part number

3–17 ,

3–18

heat sink removal

5–60

spare part number

3–7 ,

3–20

, 5–60

HP remote control, spare part number

3–16

I

I/O address specifications

6–12

interrupt specifications

6–10

K keyboard removal

5–27

spare part numbers

3–3 ,

3–21 ,

3–22 ,

5–27

troubleshooting

2–26

keyboard components

1–12

keyboard frame removal

5–21

spare part number

3–3

,

3–19 ,

5–21

keypad keys

1–13

L

Label Kit, spare part number

3–16

, 3–19

LED board removal

5–25

spare part numbers

3–3 ,

3–19 ,

5–25

left-side components

1–9

,

1–10

M mass storage devices, spare part numbers

3–14

media cable, spare part number

3–16

, 3–18

memory map specifications

6–15

memory module removal

5–11

spare part numbers

3–9 ,

3–18 ,

3–21 ,

5–11

memory shield, removal

5–12

Index–4 Maintenance and Service Guide

Index memory/Mini PCI module compartment cover illustrated

3–12

location

1–19

removal

5–11

microphone jack, pin assignments

A–2

Mini PCI communications module removal

5–14

spare part numbers

3–9

,

3–18

, 5–14

modem connector and cable illustrated

3–13

removal

5–57

modem jack location

1–8

pin assignments

A–5

modem, troubleshooting

2–28

N network jack location

1–10

pin assignments

A–4

network, troubleshooting

2–28

nonfunctioning device, troubleshooting

2–16 ,

2–25

num lock key

1–13

num lock light

1–15

O optical drive location

1–8 ,

1–18

OS loading problems

2–22

precautions

4–3

removal

5–17

spare part numbers

3–5 ,

3–15 ,

5–17

specifications

6–6

optical drive bracket, removal

5–18

P packing precautions

4–5

PC Card assembly removal

5–71

spare part number

3–5

,

3–20 ,

5–71

PC Card eject button

1–11

PC Card slot

1–11

PC Card slot bezel, illustrated

3–12

plastic parts

4–2

Plastics Kit components

3–12

spare part number

3–5

,

3–12 ,

3–19

pointing device, troubleshooting

2–27

power button

1–15

power connector

1–8

power connector cable illustrated

3–13

removal

5–56

power cord set requirements

B–2

spare part numbers

3–16 ,

3–19

power light

1–7

, 1–14

power management features

1–5


Index

Index–6 power supply, spare part number

3–16 ,

3–19

power, troubleshooting

2–10

precautions

DVD/CD-RW Combo

Drive

4–3

DVD±RW and CD-RW

Double Layer Combo

Drive

4–3

DVD±RW and CD-RW

Double Layer Combo

Drive with LightScribe

4–3

hard drive

4–3

optical drive

4–3

processor removal

5–63

spare part numbers

3–7

,

3–18

, 3–21

, 5–63

Q

QuickLaunch buttons

1–15

R remote control, spare part number

3–16 ,

3–19

removal/replacement preliminaries

4–1

procedures

5–1

right-side components

1–8

RJ-11 jack location

1–8

pin assignments

A–5

RJ-45 jack location

1–10

pin assignments

A–4

RTC battery removal

5–16

spare part number

3–9

,

3–20 ,

5–16

Rubber Pad Kit, spare part numbers

3–19

S

Screw Kit contents

C–1

spare part numbers

3–11 ,

3–17 ,

3–19 ,

5–32 ,

C–1

screw listing

C–1

SD Memory Card, spare part numbers

3–9

, 3–18

, 3–19

security cable slot

1–10

serial number

3–1 ,

5–1

service considerations

4–2

speakers location

1–7

removal

5–69

spare part number

3–9

,

3–19 ,

5–69

specifications computer

6–1

display assembly

6–3

DVD/CD-RW Combo

Drive

6–6

DVD±RW and CD-RW

Double Layer Combo

Drive

6–8

DVD±RW and CD-RW

Double Layer Combo

Drive with LightScribe

6–8

hard drive

6–4


Index

I/O addresses

6–12

interrupts

6–10

memory map

6–15

optical drive

6–6

system DMA

6–16

static shielding materials

4–8

S-Video-out jack location

1–10

pin assignments

A–6

switch cover removal

5–19

spare part numbers

3–3

,

3–20

, 5–19

system board removal

5–50

spare part numbers

3–7

,

3–20

, 5–50

system DMA

6–16

system memory map

6–15

T thermal paste replacement

5–62

spare part number

3–7 ,

3–20

, 5–60

, 5–63

tools required

4–1

top components

1–14

, 1–16

top cover removal

5–40

spare part number

3–3 ,

3–20

, 5–40

TouchPad bracket, spare part number

3–3

, 3–20

, 5–40

TouchPad cable illustrated

3–13

removal

5–47

transporting precautions

4–5

troubleshooting audio

2–23

Computer Setup

2–2

docking device

2–16

flowcharts

2–7

keyboard

2–26

modem

2–28

network

2–28

nonfunctioning device

2–16 ,

2–25

OS loading

2–17

overview

2–1

pointing device

2–27

power

2–10

video

2–14

U

Universal Serial Bus (USB) port location

1–8

, 1–11

pin assignments

A–2

USB digital drive, spare part number

3–15

, 3–17

, 3–18

USB travel mouse, spare part number

3–17

, 3–18

USB/audio board removal

5–58

spare part numbers

3–7 ,

3–20 ,

5–58

USB/audio board cable illustrated

3–13

removal

5–59


Index

V vent, locations

1–9

, 1–19

video troubleshooting

2–14

volume buttons

1–15

W

Windows applications key

1–13

Windows logo key

1–13

wireless antenna removal

5–39

spare part number

3–11

,

3–19

, 5–32

wireless button

1–15

wireless light

1–9 ,

1–15

workstation precautions

4–6

Index–8 Maintenance and Service Guide

HP Laptop 405501-001 Maintenance and Service Guide

Maintenance and Service

Guide

HP Pavilion dv5000 Notebook PC

Contents

Product Description

1.1 Features

1.2 Resetting the Computer

1.3 Power Management

1.4 External Components

Ä

Ä

Ä

1.5 Design Overview

Troubleshooting

2.1 Computer Setup

Accessing Computer Setup

Computer Setup Defaults

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Tools Menu

Selecting from the Advanced Menu

2.2 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing

Device

Flowchart 2.20—No Network/Modem

Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer Major Components

3.3 Display Assembly Subcomponents

3.4 Plastics Kit

3.5 Cable Kit

3.6 Mass Storage Devices

3.7 Miscellaneous (Not Illustrated)

3.8 Sequential Part Number Listing

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Workstation Precautions

4.7 Grounding Equipment and

Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

Å

5.3 Preparing the Computer for

Disassembly