DIGICLIENT 8.0

Remote Agent Software

MODEL:

D17800 Series

Instruction Manual

English Version 1.0

Copyright © 2007 Digimerge Technologies Inc

Table of Contents

Table of Contents

About the DigiClient 8.0 ............................................................................ 2

System Requirements ............................................................................... 3

Software Installation ............................................................................... 4-5

DigiClient 8.0 Software - Main Screen ................................................... 6-7

Connection Manager ................................................................................. 8

Adding a Group ........................................................................................................................... 8

Adding a Site (Individual Unit Configuration) .......................................................................... 9-10

Configuration Tab ...................................................................................................................... 11

Modifying a Site ......................................................................................................................... 12

Remote Connection 1 .............................................................................. 13

Remote Observation Setup ................................................................ 14-20

Remote Monitoring ............................................................................. 21-23

Search Functions ............................................................................... 24-29

Web Client .............................................................................................. 30

Network Setup / Remote Access Overview ............................................ 31

IP & MAC Address ..................................................................................................................... 32

Finding Your External IP Address ............................................................................................. 32

Setting Up Your DDNS Account ........................................................................................... 33-34

Router Port Forwarding ............................................................................................................. 35

DDNS SETUP ........................................................................................................................... 36

About the DigiClient 8.0

The DigiClient 8.0 software package allows you to access your Observation System from a remote location to view live and previously recorded video.

• View and Record from your PC - Connect your Observation System to your Network

• Minimum System Requirements: Windows XP, Pentium 4 processor with 256MB RAM (512MB

RAM recommended)

2

Please visit us on the web for the most current Manuals, Quick Start

Guides and Firmware. Additional Language Manuals are also available at:

http://www.digimerge.com

System Requirements

System Requirements

The DigiClient 8.0 software (included with the Observation System) has the following installation requirements.

Minimum System Requirements:

Operating System

Processor

Memory

Hard Drive

Windows 2000

Windows XP Home Edition

Windows XP Professional

.

Pentium 4 - 1.5 GHz Processor (or equivalent)

256 MB RAM (512 Recommended)

50 MB - Installation space required

* Additional Hard Drive space required for recording.

Recorded file size will vary depending on recording quality settings

Recommended System Requirements:

Operating System

Processor

Memory

Hard Drive

Windows XP Home Edition

Windows XP Professional

Pentium 4 / 3 GHz Processor (or equivalent)

1024 MB RAM

50 MB - Installation space required

* Additional Hard Drive space required for recording.

Recorded file size will vary depending on recording quality settings

Please refer to the DigiClient 8.0 Software User Guide included with your Observation System for further details.

Visit the Digimerge support website at http://www.digimerge.com for information on Windows

Vista compatibility.

3

Software Installation

Software Installation

Place the DigiClient 8.0 Installation CD in the CD-ROM Drive of your Computer. The Software

Install Wizard for the DigiClient 8.0 Software will begin.

1. Click the NEXT button on both dialogue windows to continue the Installation:

NOTE: If the Installation Process does not automatically start, you will have to begin the installation process manually:

• Double Click the MY COMPUTER icon on your Desktop

• Double Click the CD-ROM DRIVE (Drive Letter will vary depending on the number of drives in your computer)

• Double Click the SETUP.EXE file (may appear as SETUP with no file extension, depending on your system settings.

The Installation Process will begin.

4

Software Installation

Software Installation

Place the DigiClient 8.0 Installation CD in the CD-ROM Drive of your Computer. The Software

Install Wizard for the DigiClient 8.0 Software will begin.

1. Click the NEXT button on both dialogue windows to continue the Installation:

NOTE: The following Program Shortcuts will be created:

• Start Menu - Programs - DigiClient 8.0 z z

DigiClient 8.0

DigiPlayer 8.0

• Desktop Shortcuts for: z z

DigiClient 8.0

DigiPlayer 8.0

Installing the Codecs

To playback the recorded AVI files, the Video Codec may need to be installed:

1. Run the CODEC.EXE file located on the Software CD

2. Accept the default propts during the installation, and click the Finish to complete.

5

DigiClient 8.0 Software - Main Screen

DigiClient 8.0 Software - Main Screen

1

2

3

1. Main Screen - Displays live Camera images (delays in images are due to Network speed and connectivity strength).

2. Connection Status - Displays the Observation System connection status.

3. Camera Selection Buttons - Displays the Connected Camera Number. Press buttons 1~8 to select a Camera Number for display.

4. Minimize / Exit -

• Minimizes the Client Window

• Exit Program.

5. Time Display - Shows the current Time & Date.

6. Search / Setup Buttons -

• Search Mode - Search for previously recorded video.

• Connection Manager - Configurations for Network Connection and Local Recording.

• Remote Observation System - Changes the setup on the remote Observation System.

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9

10

11

12

13

14

4

5

6

7

8

1

2

3

DigiClient 8.0 Software - Main Screen

9

10

11

12

13

14

4

5

6

7

8

7. DVR Selection - Select the Connection ID for the Observation System.

8. Connect / Disconnect Buttons -

• Connect: Connect to the Observation System.

• Disconnect: Disconnects from the Observation System.

9. Screen Display - Changes the Screen View (Single, Quad, 9, Full screen or Tiled).

10. Save to File - Saves the currently displayed video to an AVI file on the local PC.

11. Event viewer - Displays the Event List and Image Search functions.

12. PTZ Control Button - Controls Cameras with PTZ & Focus configured (refer to the Instruction

Manual for the Observation System).

13. Alarm and Audio Buttons -

• Mic.

• Speaker Volume

• Alarm On/Off.

14. Exit - Closes the DigiClient 8.0 software.

7

8

Connection Manager

Connection Manager

The Connection Manager contains the setup information to allow the user to remotely connect to the Observation System.

Adding a Group

Group - Right click on

‘Site’ to add a New Group.

A group can represent one or more Observation

Systems.

For Example, you may have more than one system in your office, so would name your group

‘OFFICE’.

Each individual unit can then be configured separately for connection.

Enter a name for the

Group.

Connection Manager

Adding a Site (Individual Unit Configuration)

DVR Information - Enter the information specific to the unit (refer to page 30 for setup instructions):

• Name - Enter a name for the unit.

• IP / Domain Name -

Enter the IP address or

Domain Name for the

System. This will vary depending on setup

(Internal Network

Connection or External

Remote access through the Internet)- refer to page

30 for setup details.

• Port - Set to 6100 by default.

• User ID - Enter the USER

ID to connect to the system

(the USER ID is configured on the System - i.e. ADMIN

- case sensitive).

• Password - The password used to access the System (i.e. The

ADMIN password is set to

1234 by default).

Camera Assign - Set each camera to a portion of the 9-view window by using the drop down menu selections.

ADD Button - Adds the site to the Group.

OK Button - Accepts the changes and Closes the configuration Window

9

Connection Manager

Configuration Tab

Video OSD - Sets the display options for the

Video:

• Title -

• Name - Displays the name of the Camera

• Date - Displays the date

• Time - Displays the time

• Resolution - Displays the video resolution

Video Output - Sets the

Video Output type to

Overlay Mixer, Video

Receiver or GDI.

Video Mode - Sets the

Video Mode:

• Screen Switching

Interval - Sets the screen switching time for

Sequence view.

• Alarm Popup - Sets the

Display popup when an

Alarm is detected on the system

• Quality Improve -

Adjusts the Video quality

Save Directory - Browse to set the default save location for Video images.

10

Connection Manager

Modifying a Site

Left click on the selected

Site (from the Group

Listing) to access the settings.

DVR Information - Can be changed if desired.

Camera Assignments -

Camera default positions can be reassigned if desired.

Event Selection - Selects the types of Events:

• System

• Alarm

• Video

• Record

For detailed information on Events, refer to the

System Instruction

Manual.

IN/OUT Selection - Sets the Audio and Alarm out.

• Audio Out - Sends Audio to the System

• Alarm Out - Sends Alarm to the System

• Monitoring Audio - Sets the default channel for

Audio Monitoring.

• Connection Count -

Maximum connections.

MODIFY Button - Saves changes to the Site configuration.

DELETE Button -

Deletes the site from the

Group Listing

OK Button - Accepts the changes and Closes the configuration Window

11

Remote Connection

Remote Connection

Once the site setup profile has been created, a connection can then be made to the Observation

System:

1. Select the Site profile from the Dropdown List.

2. Press the CONNECT button.

12

The Connection Status window displays the state of the connection.

Once a successful connection to the System has been made, the black screen view will switch to

Live Camera View mode.

NOTE: If another user is connected to the System using the same credentials (i.e ADMIN), the connection will be rejected.

Remote Observation Setup

Remote Observation Setup

The Remote Observation Setup allows the user to make changes to the remote system.

Entering the System Password

Checking Authority - To change the Remote

System Settings, the user is required to re-enter the

ADMIN password, and press OK.

Recording Setup - Simple

• Record Mode - Select the Recording

Setup type (Simple or Advanced configuration).

• Camera Group - Select Cameras

1~4 or 5~8 for setup.

• Record Quality - Sets the Recording

Quality. Select HIGHEST, HIGH,

STANDARD or LOW.

• Record Size - Sets the Recording

Size (video display). Select

352x240, 704x240 or 704x480.

• Record Frame Number - Sets the

Recording Frame Rate. Select 1, 2,

3, 7 or 15 FPS

• Use the Mouse to select or deselect

Schedule options (Blue Highlighted blocks indicate that the segment is

Selected).

13

Remote Observation Setup

Recording Setup - Advanced

Select the Advanced option from the

Record Mode dropdown menu. An window will appear to indicate that the

Mode has changed.

• Camera Group - Select the Channel

Area (CH1~4 or CH5~8)

• Schedule Mode - Set to Weekly or

Daily. When the System is set to weekly mode, set each day individually

• Pre Event Recording Time - Sets the Pre-Event Recording Time

(between 0 ~ 5 Seconds). The

Pre-Event records the data that occurred before the Event occurred.

Refer to the Observation System

Instruction Manual for more details.

• Post Event Recording Time - Sets the Post-Event Recording Time

(between 5 ~ 180 Seconds). The

Post-Event records the data that occurred after the Event occurred.

Refer to the Observation System

Instruction Manual for more details

• Alarm / Continuous / Motion

Record Setup - Click the “Set”

Button to setup the Cameras for

Alarm, Continuous and Motion

Recording: Set the Size, Recording

Rate. Quality and Audio for each camera. Press OK to save the

Settings.

• Alarm / Continuous / Motion

Recording Schedule - Use the mouse to select individual time blocks for Alarm, Continuous and

Motion Recording. Selected blocks are displayed in Blue.

14

Camera Setup

Settings for Individual Camera recording

• Camera Group - Select Cameras

1~4 or 5~8 for setup.

• Covert / Title - Sets the Covert status and Name for each camera. Refer to the Observation System

Instruction Manual for more details on the Covert Camera Setting.

• Color Setup - Sets the Brightness,

Contrast, Tint and Color for each camera.

• PTZ Setup - Set the Address, PTZ

Protocol and Baud rate for each camera. Click the Properties button to enter additional setup information. Refer to the specific

PTZ Camera Manual for details on configuration.

Remote Observation Setup

• Motion Area - Click the “Camera”

Button to access the Motion Setup

Menu. Select an area by click and dragging with the mouse. The

Selection menu will automatically appear to Select/Deselect/Cancel the Motion Setup.

15

Remote Observation Setup

Sound Setup

• Live Audio - Sets Live Audio to ON/

OFF.

• Audio monitoring channel - Sets the channel for Live Audio

Monitoring (1~4 Only).

• Network Audio TX - Sets the

Network Audio transmission to ON/

OFF.

• Network Audio RX - Sets the

Network Audio Receive to ON/OFF.

• Buzzer Setup - Turns the alarm buzzer OFF when a button is pressed on the System Front Panel

Keypad.

16

Event/Sensor Setup

• Alarm Input - Sets the Alarm Input

Operation to Enabled or Disabled, and sets the Type to Normally Open or Normally Closed. Refer to the

Observation System Manual for details on configuration of External

Alarm devices.

• HDD Event - Turns the Alarm On/Off when a problem is detected with the

System Hard Drive.

• Alarm Out - Sets the Alarm out for a secondary Alarm Device. Refer to the Observation System Manual for details on configuration of External

Alarm devices.

• Operation: Set the Relay

Connect with Alarm Sensor to

ON/OFF.

• Mode: Set the Reacted Relay to

Latched or Transparent Mode.

• Type: Set to Low (Normally

Closed) or High (Normally

Open)

• Duration: Setup Reacted Relay

Time. (5sec~5min or Until key-in)

• Buzzer Out - Sets the audible buzzer alert when an event is detected.

• Buzzer: On/Off

• Duration: Sets the Buzzer time

(5sec~5min or Until key-in).

• Mode: Setup Reacted Relay as

Latched/Transparent Mode.

• HDD Event: Alarm On/Off when

HDD has the problem.

• E-mail Notification - Generates an email notification when an Event is detected. Refer to the Observation

System Manual for details on configuration of Email Notification.

Remote Observation Setup

17

Remote Observation Setup

System Setup

• System Info - Displays the System

Information including the Software and Hardware versions, Video

Signal type, IP and MAC addresses, and Disk Space usage.

• SMTP - Setup the mail server and user’s E-mail (for email send on

Event notification):

• Server: The Internet Provider for

Email Sending

• Port: Default port 25

• User: Enter the User ID used by the Internet Provider for

Internet connectivity.

• Password: Enter the Password used by the Internet Provider for Internet connectivity.

• Security: Set the security.

• Users - Setup/Modify System Users by pressing the “Add” or “Modify” buttons.

• Network Speed - Set the network connection speed.

• Disk Overwrite - Sets the

Observation System HDD

Overwrite On/Off.

• Record Time Limit - Select the time

(Off, 12 hours, 1day, 2day, 3day,

1weeks or 1month)

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Display Setup (Screensaver)

• Auto Brightness - select the time

(10 min., 20min, 30min, 40min,

50min or 1 hour). If a time is set, the

Remote System screen will go dark after the set time interval.

• Main Display Off - Turns the main

System screen On/Off during specified times:

• From: Main Display Off start time

• To: Main Display Off end time.

• * If selecting the “Off”, “main display off function” does not work.

Remote Observation Setup

19

Remote Monitoring

Remote Monitoring

Once the site setup profile has been created, a connection can then be made to the Observation

System:

1. Select the Site profile from the Dropdown List.

2. Press the CONNECT button.

Screen View Controls

Single Camera View

Quad View

Sequence Mode

Manual Switch Mode

16 Camera View

8 Camera View

Full Screen View

20

PTZ Controls

Press the PTZ Button to access the extended PTZ Menu:

P/T/Z Controller - Move the Camera Pan/Tilt using the Direction Keys

FOCUS/ZOOM Select

Button - Controls the

Focus or Zoom Control using the + and - Buttons

Remote Monitoring

AVI File Conversion

• Press the AVI (Video)

Save Button to start

Video Recording to the local PC

• A dialogue box will appear while video is saving. Press STOP to end the video.

• A second dialogue box will appear, indicating the saved files. The files are saved in the default location specified in the System Setup.

21

Remote Monitoring

Event Viewer

• No - Event order number

• DVR - Indicates the Observation

System name where the event originated.

• CH - Indicates the channel where the event occurred (if applicable)

• Time - Displays the Time and Date that the event occurred at.

• Description - A description of the event type.

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Search Functions

Search Functions

The Remote Observation Setup allows the user to search for video and events.

1

2

3

6

7

8

4

5

1. Search Screen - Displays the Selected Video.

2. Search Bar - Search & Display Camera Recording Times (24 hours).

3. LIVE Button - Return to Live Viewing Mode

SETUP Button - Access system settings.

4. Screen Layout - Change the display screen view.

5. SEARCH - Backup Video or Search for Events.

6. Camera Selection Button - Select individual cameras.

7. Quick Search - Find information by Date & Time.

8. Search Controller - Video playback controls

23

Search Functions

Event Viewer

Indicates

0~24 hour

Time

Indicates Recording Status:

Grey (No Recording) and

White (Recorded Data).

Displays the

Camera recording channel

Volume

Control

Channel Bar - Scroll to select different cameras.

Search Bar - Drag to select the recording time.

Search By Time

Select date and Time

Video Playback

Controls: Play video in normal speed (Play and Reverse

Playback)

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Change Playback

Speed (up to 64x

Forward and Reverse)

Search Options

Archive

Copies a backup of the video data from the Observation System to the local PC.

• Time Range - Set the start and end times for backup.

• Channel - Select channels to

Backup.

• Include Audio - Includes Audio with the video backup.

Press OK to start the backup. A status window will appear for the backup process.

Once complete, the window will disappear and the data will be saved in the designated folder.

Search Functions

25

Search Functions

Backup Play

Plays back previously saved video data:

Video Playback Image

(only one camera can be displayed at a time)

Select the Date and Time for the video playback

Playback Controls (See previous Search options for details).

Displays the currently displayed file name.

Total playback time for the video recording.

Image Save Function

• Click the ‘Save Image’ Icon during

Video Playback.

• Enter a file name, select a File Type

(JPG or BMP), and Location. Press the SAVE Button.

• The current image will be saved.

26

Print Function

• Prints the currently displayed image.

Select the Printer, and press OK.

Search Functions

Log Viewer

Search Range -

Set the Start Date and TIme, and

End Date and

Time.

Logs -

Displays logs

(based on Search

Range and

Search

Conditions).

Displays the Log

Number, Channel,

Date and

Search Button -

Press to perform a search based on

Criteria

Search

Condition -

Select the Search criteria (Alarm,

Motion,

Continuous or

System).

OK Button

Move to Previous or Next Page, or use the dropdown to select a specific page number.

Return to Timeline View

(Search Mode).

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Search Functions

Event Viewer

Displays a list of all Events.

• NO - Event Number

• DVR - Displays the

Observation System where the event originated from.

• CH - Displays the channel number where the event occurred (if applicable.

Some event types will not be display a Channel number)

• Date and Time - The date and time that the event occurred

• Description - Displays a description of the Event type.

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Web Client

Web Client

Once the System is configured, a connection can be made using Internet Explorer (only supported Web Browser).

• Enter the IP Address or DDNS Address of the Observation System in the Address Bar of

Internet Explorer.

• A prompt will appear for Active-X - choose to install the controls.

• The DigiClient 8.0 software will install remotely, and have the same functionality as the full installation (from CD).

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Network Setup / Remote Access Overview

Network Setup / Remote Access Overview

The SG19LD804-161 Observation System can be remotely controlled using your existing network and the DigiClient 8.0 software.

1. Connect the Observation System to the Router using the supplied Ethernet Cable. Power the

Observation System on.

NOTE: The Observation System must be connected to the router prior to powering on the system. This allows the system to communicate on your network

2. Find the IP address of your Observation System through the Menu System on the unit.

3. Set up a web account at http://DDNS.digimerge.net

.

4. Enable PORT FORWARDING on your Router. Refer to the included Router Guide and Basics of Remote Video Access Guide for further assistance with your specific network setup and hardware.

5. Setup the Observation System DDNS (based on information setup on the DDNS website in step

3).

6. Install the Software on your PC. Configure the software as outlined on page 8 of this manual, using the information gathered on the following pages.

OBSERVATION SYSTEM

30

INTERNET

ROUTER

(Not Included)

PC

(Not Included)

System - IP & MAC Address

The IP & MAC Addresses are necessary for DDNS Setup (for remote access to the Observation System).

To Locate the System information,

Press the ENTER button on the Front

Panel or Remote Control while viewing the Cameras. The System Info window will be displayed.

- OR -

1. Press the Menu Button on the Front

Panel or Remote Control to access the

Setup Menu. Select the System Setup option and press the Enter button.

2. Navigate to the System Menu option.

Press the Enter button to access the

System Menu.

3. Navigate to the System Management menu, and press the Enter Button to access the settings.

4. Select the System Information option, and press the Enter Button to display the System Settings.

Network Setup / Remote Access Overview

IP Address

MAC Address

IP Address

MAC Address

Web - Finding Your External IP Address

You will need to have your External IP address to set up your DDNS account. One of the fastest ways to find this information is to use a 3rd Party website such as http://www.showmyip.com

Your IP address can also be found within your Router settings. Refer to your router user guide for further details.

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Network Setup / Remote Access Overview

Setting Up Your DDNS Account

Digimerge offers a free DDNS service for use with your System. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free DNS account.

1. Navigate to http://DDNS.digimerge.net

2. Select the Create Account option from the list on the left side of the screen.

3. Complete the Account Information fields with your personal information

4. Complete the System Information fields:

• Product License: Select your product model from the Product License drop down menu

• <Product Code> - <MAC Address>: Locate the MAC address of your (recorded while loading the System)

• URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice.)

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Network Setup / Remote Access Overview

1. Click the Create New Account link at the bottom of the form to submit your request.

2. Your Account information will be sent to you at the E-mail Address you used in Step 3.

You will need this information for remote access to your System. Record YOUR information below:

User Name:

________________________________________________________ *

Domain Name:

__________________________________________________________

Password:

__________________________________________________________

* Only the first part of the Domain Name is required for setup on the System.

If the full Domain sent is tomsmith.digimerge.net, the unit only requires that only tomsmith be entered.

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Network Setup / Remote Access Overview

Network - Router Port Forwarding

You will need to enable port forwarding on your Router to allow for external communications with your Observation System for ports:

• TCP/IP PORT 6100

• WEB PORT 80

Computers, Observation Systems, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices. When a system on the internal network needs to send or receive information from a system outside the network (i.e. from the Internet), the information is sent to the Router.

NETWORK EXAMPLE

Router

External IP

216.13.154.34

Router

Internal IP

192.168.0.1

Computer

Internal IP

192.168.0.2

Observation

System

Internal IP

192.168.0.3

Internet Internal Network

When a computer on the Internet needs to send data to your internal network, it sends this data to the external IP address of the Router. The Router then needs to decide where this data is to be sent to. This is where setting up Port Forwarding becomes important.

Port Forwarding tells the router which device on the internal network to send the data to. When you set up port forwarding on your Router, it takes the data from the external IP address:port number and sends that data to an internal IP address:port number (i.e Router External IP

216.13.154.34:6100 to Observation System Internal IP 192.168.0.3:6100).

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DDNS SETUP

Once the DDNS settings have been configured online, the information must be entered on the Observation System to allow for remote connection via the Digimerge

Client Software (or through Internet

Explorer):

1. Access the Main Menu Setup screens, and navigate to the SYSTEM option. Press the

ENTER button to access the setup.

Network Setup / Remote Access Overview

2. Navigate to the NETWORK option. Press the Enter button to access the Network settings. Select the DDNS Server option, and press the ENTER button to enter the

DDNS SETUP.

3. Enter the information received in email

(including the password). Select OK to save the settings.

NOTE: Once all Network settings are configured, the System can be accessed using the Digimerge Client Software. Refer to Page 8 for Connection Manager details.

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It’s all on the web

Product Information

User Manuals

Quick Start Guides

Specification Sheets

Software Upgrades

Firmware Upgrades

VISIT www.digimerge.com

www.digimerge.com

Digimerge Technologies Inc.