Dell Command | Warranty Version 6.6
User’s Guide
January 2025
Rev. A08
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019 - 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents
Chapter 1: Dell Command | Warranty ............................................................................................ 4
What’s new in this release.................................................................................................................................................4
Supported System Center Configuration Manager versions.................................................................................... 4
Supported client operating systems............................................................................................................................... 4
Supported server operating systems..............................................................................................................................4
Chapter 2: Installing Dell Command | Warranty ............................................................................ 5
Installing Dell Command | Warranty as part of Dell Command | Integration Suite for System Center ......... 5
Installing Dell Command | Warranty as a stand-alone application........................................................................... 5
Chapter 3: Launching Dell Command | Warranty ...........................................................................6
Chapter 4: Configuring Dell Command | Warranty......................................................................... 7
Chapter 5: Retrieving warranty information.................................................................................. 8
Appendix A: Command-line interface (CLI) options....................................................................... 9
Appendix B: Warranty output database schema............................................................................12
Contents
3
1
Dell Command | Warranty
Dell Command | Warranty can be installed as a stand-alone application or as part of Dell Command | Integration Suite for System
Center on systems running Microsoft System Center Configuration Manager. Dell Command | Warranty helps you to retrieve the
warranty information for a list of client systems stored in the Configuration Manager’s database, or in a file. Client systems are
specified by their Service Tags.
Topics:
•
•
•
•
What’s new in this release
Supported System Center Configuration Manager versions
Supported client operating systems
Supported server operating systems
What’s new in this release
Fixed system warranty for new system.
Supported System Center Configuration Manager
versions
Dell Command | Integration Suite for System Center supports the following versions of Configuration Manager:
● Microsoft System Center 2403 Configuration Manager
● Microsoft System Center 2409 Configuration Manager
Supported client operating systems
●
●
●
●
●
Windows 11 64-bit Enterprise
Windows 11 64-bit Professional
Windows 10 64-bit
Windows 10 64-bit Professional
Windows 10 64-bit Enterprise
Supported server operating systems
● Windows Server 2022
● Windows Server 2019
4
Dell Command | Warranty
2
Installing Dell Command | Warranty
Dell Command | Warranty can be installed either as a stand-alone application, or as part of the Dell Command | Integration Suite
for System Center on systems running Microsoft System Center Configuration Manager.
NOTE: You must be logged in as the system administrator to install Dell Command | Warranty.
Topics:
•
•
Installing Dell Command | Warranty as part of Dell Command | Integration Suite for System Center
Installing Dell Command | Warranty as a stand-alone application
Installing Dell Command | Warranty as part of Dell
Command | Integration Suite for System Center
1. Download and save the Dell Command | Integration Suite for System Center.exe file to the system you use to manage your
clients.
2. Click the Dell Command | Integration Suite for System Center.exe file, and then click Next at the welcome screen.
3. Accept the License Agreement, and then click Next.
The Choose Installation Options screen is displayed.
4. Select the installation option and click Next.
5. Select the Complete installation option, and then click Next.
6. Follow the remainder of the installation wizard process.
7. When the installation process has completed, click Finish.
Installing Dell Command | Warranty as a stand-alone
application
1. Download and save the Dell Command | Integration Suite for System Center.exe file to the system you use to manage your
clients.
2. Click the Dell Command | Integration Suite for System Center.exe file, and then click Next at the welcome screen.
3. Accept the License Agreement, and then click Next.
The Choose Installation Options screen is displayed.
4. Select the installation option and click Next.
5. Select the Custom installation option, and then click Next.
6. Click the drop-down box beside System Center Configuration Manager Console, and select the This feature will not
be available option.
7. Click Next, and follow the remainder of the installation wizard process.
8. When the installation process has completed, click Finish.
Installing Dell Command | Warranty
5
3
Launching Dell Command | Warranty
Launch Dell Command | Warranty using a command-line tool.
1. Open a command prompt.
2. Go to the folder in which you have placed the Dell Command | Warranty files.
For example, type: C:\Program Files (x86)\Dell\CommandIntegrationSuite\
3. Type the name of the executable file.
For example, type: DellWarranty-CLI.exe
6
Launching Dell Command | Warranty
4
Configuring Dell Command | Warranty
Before you use Dell Command | Warranty, do the following:
1. Launch Dell Command | Warranty.
For more information, see Launching Dell | Command Warranty.
2. Enter DellWarranty-CLI.exe /H to display usage.
NOTE: For Dell Command | Warranty to function you must provide an /InputFile or an /InputCfgMgrConnectionString
parameter. See Command-line interface (CLI) options.
NOTE: Logs for Dell Command | Warranty in an elevated process are maintained at the default log location:
%ProgramData%\Dell\CommandIntegrationSuite\Logs\warranty.log.
NOTE: Logs for Dell Command | Warranty in an unelevated process are maintained at user specific temporary directory:
%Temp%\CommandIntegrationSuite_Logs\warranty.log.
Configuring Dell Command | Warranty
7
5
Retrieving warranty information
1. If the system on which Dell Command | Warranty is installed has access to Configuration Manager and connects
to the Internet (including through proxy):
a. Launch Dell Command | Warranty.
For more information, see Launching Dell Command | Warranty .
b. Configure Dell Command | Warranty.
For more information, see Configuring Dell Command | Warranty.
c. To retrieve the warranty information through the Configuration Manager database:
● Use the command: DellWarranty-CLI.exe /ICS=”Data Source=[host];Database=[ Configuration Manager
dbname];Integrated Security=true;”
● Connection string to the Configuration Manager database:
● "Data Source=[host];Database=[ Configuration Manager dbname];Integrated Security=true;")
● "Data Source=[host];Database=[ Configuration Manager dbname];User id=[username];Password=[userpwd]"
NOTE: If you choose not to pass the password as a plain text command line argument, Dell Command | Warranty
prompts for a password separately to mask or hide the plain text password.
See CLI Options for more information.
The warranty information of the Dell client systems is retrieved and saved as a .csv file in the default path:
[%ProgramData%\Dell\CommandIntegrationSuite\][WarrantyOutput_[yyyyMMddhhmmss].csv folder.
NOTE: The file is saved as WarrantyInformation_yyyyMMddhhmmss.csv (where yyyy is the year, MM is the
month, dd is the day, hh is the hour, mm is the minute, and ss is the second).
2. If the system on which Dell Command | Warranty is installed does not have access to Configuration Manager, but
connects to the Internet (including through proxy):
a. Launch Dell Command | Warranty.
For more information, see Launching Dell Command | Warranty .
b. Create a .csv file containing the service tags.
c. To retrieve the warranty information for the service tags saved in the .csv file, you created in the previous step:
● Enter the following command: DellWarranty-CLI.exe /I=C:\FileName.csv.
The warranty information of the Dell client systems is retrieved and saved as a .csv file in the default path:
[%ProgramData%\Dell\CommandIntegrationSuite\][WarrantyOutput_[yyyyMMddhhmmss].csv folder.
To override the default path, use the command-line option /E. See Command-line interface (CLI) options.
NOTE: The file is saved as WarrantyOutput_[yyyMMddhhmmss].csv (where yyyy is the year, MM is the month,
dd is the day, hh is the hour, mm is the minute, and ss is the second).
NOTE: The default name can also be overwritten when you use the command-line option /E. Also,
if invalid tags are found in the request file, a %ProgramData%\Dell\CommandIntegrationSuite\]
[WarrantyerrorOutput_[yyyyMMddhhmmss].csv) file is created.
8
Retrieving warranty information
A
Command-line interface (CLI) options
Use the following CLI options and syntax when engaging the warranty tool. CLI options are listed in the first
column, followed by their abbreviations, descriptions, and syntax in subsequent columns. The command syntax is:
C:\Program Files (x86)\Dell\CommandIntegrationSuite>DellWarranty-CLI.exe /? DellWarrantyCLI.exe (/I=<filename> | /Ics=<string>) [/E=<filename>] [/Ocs=<string>] [/F=<string>] [/
Ps=<string>] [/Pu=<string>] [/Pd=<string>] [/V] [/W] [/H] [/U]
Table 1. CLI options and syntax
CLI Option Name
CLI Option
Abbreviatio
n
Description
Syntax
/Help
/H
Display usage (this information). The
parameter is optional.
DellWarrantyCLI.exe /H
/Usage
/U
Display usage (this information). The
parameter is optional.
DellWarrantyCLI.exe /U
/InputFile
/I
NOTE: For the warranty tool to function,
you must provide at least one of the two
input flags, /I or /Ics.
DellWarranty-CLI.exe /
I=C:\FileName.csv
The full path to an input CSV file of service
tags
(C:\FileName.csv)
Required parameter; can be used with
configuration manager connection string.
/
/Ics
InputCfgMgrConnectionString
NOTE: For the warranty tool to function,
you must provide at least one of the two
input flags, /I or /Ics.
Connection string to the Configuration
Manager database.
("Data
Source=[host];Database=[Configuration
Manager dbname];Integrated Security=true;")
DellWarranty-CLI.exe /
Ics="Data
Source=[host];Database
=[ Configuration
Manager
dbname];Integrated
Security=true;"
("Data
Source=[host];Database=[ Configuration
Manager dbname];User
id=[username];Password=[userpwd]")
NOTE: If you choose not to pass the
password as a plain text command line
argument, Dell Command | Warranty
prompts for a password separately to
mask or hide the plain text password.
Required parameter; can be used with input
CSV file.
/ExportFile
/E
The full path to a CSV export file. File
will contain warranty information after CLI
execution.
DellWarranty-CLI.exe /
I= C:\FileName.csv /
E=C:\WarrantyOutputfil
ename.csv
Command-line interface (CLI) options
9
Table 1. CLI options and syntax (continued)
CLI Option Name
CLI Option
Abbreviatio
n
Description
Syntax
(Default:[%ProgramData%
\Dell\CommandIntegrationSuite\ ]
[WarrantyOutput_[yyyyMMddhhmmss].csv
(C:\WarrantyOutputFileName.csv)
The parameter is optional.
/OutputConnectionString
/Ocs
Connection string to the output warranty
database. Will contain warranty information
after CLI execution.
("Data Source=[host];Database=[Warranty
dbname];Integrated Security=true;")
The parameter is optional.
DellWarranty-CLI.exe /
I= C:\FileName.csv /
Ocs="Data
Source=[host];Database
=[Warranty
dbname];Integrated
Security=true;"
The /Ocs command creates a database
with the name given as above. The
location of the database is %USERPROFILE%
\[Warranty dbname].mdf, while the log file is
%USERPROFILE%\[Waranty dbname]_log.ldf.
The %USERPROFILE% variable is typically C:
\Users\[username]\ on a Windows 10 system.
Once the database is created, the /Ocs
command creates two additional tables:
Dell_Asset and Dell_AssetEntitlement. These
tables are used to store warranty data that is
cleared first, and then populated from your /
InputFile or /InputCfgMgrConnectionString
servicetags.
NOTE: Once the database has been
created, you can change the location
of your [warranty dbname].mdf and
[Warranty dbname]_log.ldf files using
either the SQL command, alter
database, or SQL Server Management
Studio.
NOTE: If the database already exists and
the Dell_Asset and Dell_AssetEntitlement
tables do not exist, then you must create
the tables.
/Filter
/F
Filter for the warranty API and Database
(Default: AnyWarranty)
(ActiveWarranty or ExpiredWarranty or
WarrantyExpiringIn30Days)
DellWarrantyCLI.exe /I=
C:\FileName.csv /
F=ActiveWarranty
(/F=ActiveWarranty)
The parameter is optional.
/ProxyUrl
/Ps
Proxy Server URL
(proxy.domain.com[:port])
The parameter is optional.
10
Command-line interface (CLI) options
DellWarranty-CLI.exe /
I= C:\FileName.csv /
Ps=
proxy.domain.com[:port
]
Table 1. CLI options and syntax (continued)
CLI Option Name
CLI Option
Abbreviatio
n
Description
Syntax
/ProxyUser
/Pu
Proxy User Name
DellWarranty-CLI.exe /
I= C:\FileName.csv /
Ps=
proxy.domain.com[:port
] /Pu=[proxy user
name] /Pd=[proxy user
password]
([proxy user name])
The parameter is optional.
/ProxyPwd
/Pd
Proxy User Password
(/Pd=[proxy user password])
The parameter is optional.
NOTE: If you choose not to pass the
password as a plain text command line
argument, Dell Command | Warranty
prompts for a password separately to
mask or hide the plain text password.
/Verbose
/V
Display additional information while executing
(/V)
DellWarranty-CLI.exe /
I= C:\FileName.csv /
Ps=
proxy.domain.com[:port
] /Pu=[proxy user
name] /Pd=[proxy user
password]
DellWarrantyCLI.exe /I= C:
\FileName.csv /V
The parameter is optional.
/Wait
/W
Wait for user input before terminating - best
used when debugging
(/W)
DellWarrantyCLI.exe /I= C:
\FileName.csv /W
The parameter is optional.
Command-line interface (CLI) options
11
B
Warranty output database schema
The following data dictionary is created when you use the /Ocs switch.
Sample command: DellWarranty-CLI.exe /I=C:\Users\[username]\Documents\FileName.csv /Ocs="Data
Source=(localdb)\MSSQLLocalDB;Database=[dbname];Integrated Security=true;"
NOTE: Supply the variable [dbname] within the /Ocs switch parameters as illustrated by the above sample command.
NOTE: If you choose not to pass the password as a plain text command line argument, Dell Command | Warranty prompts
for a password separately to mask or hide the plain text password.
Table 2. Warranty data dictionary
table_name
column_name
data_type
data_len
gth
is_nulla
ble
Description
Remarks
Dell_Asset
ServiceTag
nvarchar
100
0
PK
The Service Tag is used
to uniquely identify the
product.
Dell_Asset
BUID
int
4
1
NA
–
Dell_Asset
ProductId
nvarchar
100
1
NA
ProductId is a series
of numerical or
alphanumerical digits
that are used to identify
a platform. If this field
is displayed as null, use
ProductLineDescription
to identify the product.
Dell_Asset
CountryLookupCod
e
nvarchar
256
1
NA
–
Dell_Asset
LOB
nvarchar
512
1
NA
LOB refers to Dell
product line of Business.
For example: Latitude,
OptiPlex, Precision, etc.
Dell_Asset
MachineDescription
nvarchar
512
1
NA
In case the
MachineDescription is
missing, it is
recommended to use
productLineDescription.
Dell_Asset
ShipDate
datetime
8
1
NA
ShipDate is used to get
the date on which the
product is sent out to
the customer.
Dell_Asset
LastUpdated
datetime
8
1
NA
–
Dell_Asset
LastRetrieval
nvarchar
512
1
NA
–
nvarchar
100
0
FK with [dbo].
[Dell_Asset]
[ServiceTag].
Also, on ON
UPDATE
CASCADEON
DELETE
CASCADE
The Service Tag is used
to uniquely identify the
product.
Dell_AssetEntitleme ServiceTag
nts
12
Warranty output database schema
Table 2. Warranty data dictionary (continued)
table_name
column_name
data_type
data_len
gth
is_nulla
ble
Description
Remarks
Dell_Asset
ProductLineDescrip
tion
varchar
256
1
NA
ProductLineDescription
is used to identify the
Product model.
Dell_AssetEntitleme StartDate
nts
datetime
8
1
NA
StartDate refers to
the start date of
the Warranty of your
product.
Dell_AssetEntitleme EndDate
nts
datetime
8
1
Field used to
EndDate refers to the
determine
end date of the Warranty
Warranty
of your product.
Filters
AnyWarranty,
ActiveWarrant
y,
ExpiredWarran
ty, or
WarrantyExpiri
ngIn30Days
Dell_AssetEntitleme ItemNumber
nts
nvarchar
100
1
NA
–
Dell_AssetEntitleme ServiceLevelDescrip nvarchar
nts
tion
512
1
NA
ServiceLevelDescription
refers to the type of
service- Onsite Service
After Remote Diagnosis
(Consumer Customer)
or Next Business Day
Onsite After Remote
Diagnosis (for business
Customer).
Dell_AssetEntitleme ServiceLevelCode
nts
nvarchar
256
1
NA
–
Dell_AssetEntitleme EntitlementType
nts
nvarchar
512
1
NA
EntitlementType defines
whether the warranty is
INITIAL or EXTENDED.
Dell_AssetEntitleme ServiceProvider
nts
nvarchar
256
1
NA
–
Dell_AssetEntitleme LastUpdated
nts
datetime
8
1
NA
–
Dell_AssetEntitleme LastRetrieval
nts
nvarchar
100
1
NA
–
Warranty output database schema
13
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