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Washers GEAppliances.com Safety Instructions . . . . . . . . . . . . . . 2, 3 Operating Instructions Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 4 Control Settings . . . . . . . . . . . . . . . . . . . . 5–7 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Loading and Using the Washer . . . . . 9–12 Installation Instructions. . . . . .13–18 Drain Requirements . . . . . . . . . . . . . . . . . . 16 Electrical Requirements . . . . . . . . . . . . . . 16 Grounding Requirements . . . . . . . . . . . . . 16 Installing the Washer . . . . . . . . . . . . . .17, 18 Location of Your Washer . . . . . . . . . . . . . 14 Preparing to Install Your Washer . . . . . . 13 Replacement Parts . . . . . . . . . . . . . . . . . . . 18 Rough-In Dimensions. . . . . . . . . . . . . . . . . 14 Unpacking Your Washer . . . . . . . . . . . . . . 15 Water Supply Requirements . . . . . . . . . . 16 Troubleshooting Tips . . . . . . . . .19–21 Owner’s Manual & Installation Instructions WCVH4800K WCVH4815K Consumer Support Consumer Support . . . . . . . . . . Back Cover Warranty (Canada) . . . . . . . . . . . . . . . . . . . 23 Warranty (U.S.) . . . . . . . . . . . . . . . . . . . . . . . 22 As an ENERGY STAR® partner, GE has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Write the model and serial numbers here: Model # _________________ Serial # __________________ Printed in China You can find them on a label inside the door. 49-90369-4 01-15 GE Safety Instructions Operating Instructions Installation Instructions IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as: DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: Read all instructions before using the appliance. DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode. DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time. DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons. DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement. Consumer Support Troubleshooting Tips DO NOT install or store this appliance where it will be exposed to the weather. DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out. DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug. Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power. See “Electrical Requirements” located in the Installation Instructions for grounding instructions. SAVE THESE INSTRUCTIONS 2 PROPER INSTALLATION This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling 800.GE.CARES (800.432.2737). Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty. Properly ground washer to conform with all governing codes and ordinances. Follow details in Installation Instructions. WARNING - Electrical Shock Hazard Parts and Accessories Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours. Part Number Accessory PM14X10002 Or PM14X10005 4 ft Rubber Water Supply Hoses WX10X10011 Tide® Washing Machine Cleaner* WX7X1 Washer Floor Tray 4 ft Braided Metal Water Supply Hoses Installation Instructions Plug into a grounded 3 prong outlet. DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord. Failure to do so can result in death, fire or electrical shock. GE strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage. WHEN NOT IN USE Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE recommends changing the hoses every 5 years. Consumer Support 3 Troubleshooting Tips SAVE THESE INSTRUCTIONS * Tide® is a registered trademark of Procter & Gamble Operating Instructions Ensure that the hot water hose is connected to the “H” (internal red screened) valve and the cold water hose is connected to the “C” (internal blue screened) valve. Safety Instructions GEAppliances.com Safety Instructions About the washer control panel. Operating Instructions 1 Press the POWER button. 2 Select a wash cycle. (Defaults are set for each wash cycle. These default settings can be changed. See Control settings for more information.) 3 If you selected a wash cycle, press the START/PAUSE button. You can locate your model number on a label inside the door. WARNING! To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Quick Start Consumer Support Troubleshooting Tips Installation Instructions If the screen is dark, press the POWER button to “wake up” the display. 1 Power Press to “wake up” the display. If the display is active, press to put the washer into standby mode. NOTE: Pressing POWER does not disconnect the appliance from the power supply. 4 GEAppliances.com Cycles 2 Wash The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The Gentle Wash™ lifters lightly tumble the clothes into the water and detergent solution to clean the load. WHITES/ HEAVY DUTY For heavily to lightly soiled white laundry. WRINKLE FREE (PERMA PRESS) ACTIVE WEAR DELICATES HANDWASH For easy care and permanent press items. For active sports, exercise and some casual wear clothes. Fabrics include modern technology finishes and fibers such as spandex, stretch and microfibers. For lingerie and special-care fabrics with light to normal soil. Provides gentle tumbling and soak during wash and rinse. For items labeled hand-washable with light soils. Provides gentle rocking to mimic the handwashing action. For lightly soiled items that are needed in a hurry. Cycle time is approximately 30 minutes, depending on selected options. RINSE & SPIN To quickly rinse out any items at any time. DRAIN & SPIN Drain and spin at any time. BASKET CLEAN To clean drum and reduce odor. NOTE: Basket Clean is a special cycle used to clean the washer drum and reduce odor. DO NOT add garments to this cycle. Remove detergent cup and add one cup of bleach or other commercially available product manufactured for this purpose, such as Tide® Washing Machine Cleaner. Installation Instructions SPEED WASH Operating Instructions COLORS/NORMAL For heavily to lightly soiled colorfast cottons, household linens, work and play clothes. Safety Instructions Control settings. Troubleshooting Tips Consumer Support 5 Soil Level 3 Changing the SOIL level increases or decreases the wash time to remove different amounts of soil. To change the SOIL level, press the SOIL level button until you have reached the desired setting. You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil. 4 Operating Instructions Safety Instructions Control settings. 5 Changing the SPIN setting changes the final spin speed of the cycles. Always follow the garment manufacturer’s care label when changing the SPIN setting. To change the SPIN setting, press the SPIN setting button until you have reached the desired setting. You can choose between No Spin, Low, Medium, High or Extra High Spin. Higher spin speeds are not available on certain cycles, such as Delicates. Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics. Wash Temp Adjust to select the proper water temperature for the wash cycle. The rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles. Follow the fabric manufacturer’s care label when selecting the wash temperature. To change the wash temperature, press the TEMP button until you have reached the desired setting. You can choose between Tap Cold, Cold, Warm, Hot or Sanitize. The Sanitized wash temperature is not available on certain cycles, such as Delicates. When selecting the Sanitize wash temperature, the washer increases the water temperature to sanitize and kill more than 99% of many common bacteria found in home laundry. The sanitize wash temperature is only available on the Whites/Heavy Duty wash cycle. For best results, select the heavy soil setting when using the Sanitize wash temperature setting. Troubleshooting Tips Installation Instructions 6 Consumer Support Spin Speed 6 Start/Pause Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. This function can be used to add garments during a cycle. Press again to restart the wash cycle. NOTE: If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be cancelled. NOTE: In some cases the washer will drain first, then unlock the door when it is paused. NOTE: The washer performs automatic system checks after pressing the START/PAUSE button. Water will flow in 45 seconds or less. You may hear the door lock and unlock before water flows; this is normal. Signal 8 Extra Rinse 9 Delay Start When the light is “on,” the washer will beep at the end of the cycle and every time you press a button on the control panel. Use an extra rinse when additional rinsing is desired to remove excess dirt and detergent from soiled loads. Use to delay the start of your washer. You can delay the start of a washer cycle up to 18 hours. The light on the button will light up when DELAY START is on. Lock To unlock the washer controls, press and hold the TEMP and SPIN buttons together for 3 seconds. A sound is made to indicate the lock/unlock status. Children cannot accidentally start the washer by touching pads with this option selected. The control lock icon on the display will light up when it is on. NOTE: The POWER button can still be used when the machine is locked. My Cycle To use your custom cycle, press the MY CYCLE button before washing a load. NOTE: When using MY CYCLE, wash options cannot be modified after the cycle has been started. NOTE: If you change wash options with MY CYCLE before starting the cycle, the MY CYCLE light will turn off and you will be returned to the base cycle. To change the saved cycle, set the desired settings and hold down the MY CYCLE button for 3 seconds. 7 Consumer Support To save a favorite cycle, set the desired settings for wash cycle, soil level, spin speed and wash temp settings and hold down the MY CYCLE button for 3 seconds. A beep will sound to indicate the cycle has been saved. Troubleshooting Tips You can lock the controls to prevent any selections from being made. Or you can lock or unlock the controls after you have started a cycle. To lock the washer, press and hold the TEMP and SPIN buttons together for 3 seconds. 11 NOTES: If the door is opened while the washer is in DELAY, the countdown time will continue to count down the delay time. If the door is not closed and the countdown time expires, the cycle will not start until the door is closed and the START/PAUSE button is pressed. Installation Instructions 1. Choose your wash cycle and any options. 2. Press DELAY START button. You can change the delay time in 1-hour increments (up to 18 hours) each time you press the DELAY START button. Stop pressing the button when your desired time is displayed. 3. Press the START/PAUSE button to start the countdown. The countdown time will be shown in the ESTIMATED TIME REMAINING display. 10 To turn the signal off, press the SIGNAL button and the light will go off. Operating Instructions 7 Safety Instructions GEAppliances.com Safety Instructions The Dispenser Drawer Slowly open the dispenser drawer by pulling it out until it stops. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent. Detergent Cup – Use for Liquid Detergent Detergent Cavity – Use for Powder Detergent Use only HE High-Efficiency detergent. Only use high-efficiency detergent in this washer. Use the detergent manufacturer’s recommended amount. DO NOT fill above the MAX line. The detergent compartment is in the left side of the dispenser drawer. The detergent cavity (cup removed) is used for powder detergent, and the detergent cup is used for liquid detergent. Add measured detergent to the left detergent compartment of the dispenser drawer. Detergent is flushed from the dispenser at the beginning of the wash cycle. Either powdered or liquid high-efficiency detergent can be used. Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer since it can lead to oversudsing and detergent residue being left on the clothes. Liquid Detergent – Leave the detergent cup in the drawer and pour liquid detergent into the cup. Do not fill above the MAX line. Liquid Bleach Compartment The Liquid Bleach Compartment Troubleshooting Tips If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml) and pour into the right compartment labeled “LIQUID BLEACH” marked with this symbol . It is recommended to use High-Efficiency (HE) bleach in this front-load washer. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes. NOTE: Do not use powdered bleach in the dispenser. Fabric Softener Compartment Consumer Support You may see water in the bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/ siphoning action and is part of the normal operation of the washer. The Detergent Compartment Powder Detergent – Remove the detergent cup and pour the suggested amount of powder detergent into the detergent cavity. Installation Instructions Operating Instructions About the washer features. The Fabric Softener Compartment If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER.” Use only liquid fabric softener in the dispenser. Dilute with water to the maximum fill line. 8 Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which could stain clothes. NOTE: Do not pour fabric softener directly on the wash load. Always follow fabric manufacturer’s care label when laundering. GEAppliances.com Sorting Wash Loads Colors Soil Fabric Lint Whites Lights Darks Heavy Normal Light Delicates Easy Care Sturdy Cottons Lint Producers Lint Collectors Safety Instructions Loading and using the washer. Combine large and small items in a load. Load large items first. Large items should not be more than Operating Instructions half the total wash load. Washing single items is not recommended. This may cause an out-of-balance load. Add one or two similar items. Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load. Sort dark-colored clothes from light-colored clothes to prevent dye transfer. This is a high-efficiency washer, so it uses less water, making dye transfer more common. WARNING - Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable liquids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so so can result in death, explosion, or fire. The wash drum may be fully loaded with loosely To add items after the washer has started, press added items. Do not wash garments containing START/PAUSE and wait until the door is unlatched. flammable materials (waxes, cleaning fluids, etc.). The washer may take up to 30 seconds to unlock the door after pressing START/PAUSE, depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press START/PAUSE to restart. Installation Instructions Loading the Washer Troubleshooting Tips Consumer Support 9 Care and Cleaning/General Maintenance Exterior: Immediately wipe off any spills. Wipe with damp cloth. Wipe or dust spills or washing compounds with a damp cloth. Washer control panel and finishes may be damaged by some laundry pretreatment and stain remover products. Apply these products away from the washer. The fabric may then be washed and dried normally. Damage to your washer caused by these products is not covered by your warranty. Do not hit surface with sharp objects. Interior: Dry around the washer door opening, flexible gasket (including attached hoses) and door glass. These areas should always be clean to ensure a watertight seal. Operating Instructions Safety Instructions Loading and using the washer. It is recommended to rinse the washer at least once per month with 1 cup of bleach (or other commercially available product manufactured for this purpose, such as Tide® Washing Machine Cleaner) poured into the bleach section of the dispenser (no clothes) using the BASKET CLEAN cycle (found in the WASHER cycles menu). Moving and Storage: Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during installation. See Installation Instructions in this manual. If these parts are not available, they can be ordered by visiting our Website at GEAppliances.com or by calling 800.GE.CARES. Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing. Clean Pump Filter Installation Instructions Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter. 1. Open the door on the bottom right of the front of the unit. Pump Filter Door 2. Twist the small white cap counterclockwise a quarter turn and unhook the small rubber hose. Pull the hose out of the hole and remove the white drain hose plug above a small pan to capture any water that may drain. Drain the excess water. Replace. 3. Unscrew the pump filter. Rinse. Replace. Troubleshooting Tips 4. Close the access door. Drain Hose Drain Plug Pump Filter Consumer Support Cleaning the Door Gasket Open the washer door. Using both hands, press down the door gasket. Remove any foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the holes behind the gasket. While holding down the door gasket, inspect the interior of the gasket by pulling it down with your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket. 10 When you are finished cleaning the door gasket, remove your hands and the gaskets will return to the operating position. GEAppliances.com Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. Remove the drawer by first pulling it out until it stops. Then reach back into the rear center of the drawer cavity and press down firmly on the lock tab, pulling out the drawer. Remove all cups and inserts from the dispenser drawer. Rinse the inserts, cups and drawer with hot water to remove traces of accumulated laundry products. Operating Instructions Lock tab is visible only after drawer has been pulled out Safety Instructions Always follow fabric manufacturer’s care label when laundering. Installation Instructions To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess. Return inserts to the proper compartments. Replace the dispenser drawer. Troubleshooting Tips To reduce buildup in the Dispenser Drawer area: Use only HE High-Efficiency detergent. Consumer Support 11 Fabric Care Labels Below are fabric care label “symbols” that affect the clothing you will be laundering. WASH LABELS Machine wash cycle Operating Instructions Safety Instructions Loading and using the washer. Permanent Press/ wrinkle resistant Gentle/ delicate Hand wash Do not wash Do not wring BLEACH LABELS Bleach symbols Any bleach (when needed) Only non-chlorine bleach (when needed) Do not bleach Installation Instructions DETERGENT LABELS Use only HE High-Efficiency detergent. Troubleshooting Tips Consumer Support Normal 12 Installation Instructions Washer WCVH4800 and WCVH4815 If you have any questions, call 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com In Canada, call 1.800.561.3344 or visit www.GEAppliances.ca TOOLS REQUIRED FOR WASHER INSTALLATION BEFORE YOU BEGIN Read these instructions completely and carefully. IMPORTANT – Save these instructions Wrench (provided) • IMPORTANT – Observe all governing Carpenter’s level • Note to Installer – Be sure to leave these • for local inspector’s use. codes and ordinances. • • • • • instructions with the Consumer. Note to Consumer – Keep these instructions for future reference. Skill level – Installation of this appliance requires basic mechanical and electrical skills. Completion time – 1-3 hours Proper installation is the responsibility of the installer. Product failure due to improper installation is not covered under the Warranty. PARTS SUPPLIED Wrench Water Hoses (2) FOR YOUR SAFETY: Hose Guide WARNING Hose Fittings (4) • This appliance must be properly grounded and installed as described in these Installation Instructions. • Do not install or store appliance in an area where it will be exposed to water/weather. See Location of Your Washer section. Shipping Bolt Hole Covers (4) • NOTE: This appliance must be properly grounded, and electrical service to the washer must conform with local codes and ordinances and the latest edition of the National Electrical Code, ANSI/NFPA 70. 13 Detergent Cup Installation Instructions LOCATION OF YOUR WASHER ROUGH-IN DIMENSIONS Do Not Install the Washer: FRONT 1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation. 23.5” (597 mm) 2. In an area where it will come in contact with curtains or drapes. 3. On carpet. The floor MUST be a hard surface with a maximum slope of 1/2” per foot (1.27 cm per 30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor. 33.4”* (849 mm) NOTE: If floor is in poor condition, use 3/4” impregnated plywood sheet solidly attached to existing floor covering. IMPORTANT: Minimum Installation Clearances • When installed in alcove: Sides, Rear, Top = 0” (0 cm) • When installed in closet: Sides, Rear, Top = 0” (0 cm), Front = 1” (2.54 cm) • Closet door ventilation openings required: 2 louvers each 60 square in. (387 cm2), located 3” (7.6 cm) from top and bottom of door SIDE 26.6” (676.5 mm) CONTRACTOR DIMENSIONS BACK 21” (533 mm) 6.25” (159 mm) 4” (102 mm) 33.4”* (849 mm) 29.75” (756 mm) *NOTE: Washer legs have 0.75” (19 mm) adjustability. Stacked: 67.7” (171.8 cm) 27.75” (705 mm) 14 Installation Instructions UNPACKING THE WASHER (cont.) UNPACKING THE WASHER WARNING: Recycle or destroy the carton 7. Insert shipping bolt hole covers into shipping bolt holes. and plastic bags after the washer is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation. 1. Cut and remove all packaging straps. 2. While it is in the carton, carefully lay the washer on its side. DO NOT lay the washer on its front or back. 3. Turn down the bottom flaps. Remove all base packaging including the styrofoam base. 4. Carefully return the washer to an upright position and remove the carton by lifting it upward. NOTES: • Failure to remove the shipping braces can cause the washer to become severely unbalanced. • Save all bolts for future use. • If you must transport the washer at a later date, you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided. 5. Carefully move the washer to within 4 feet (122cm) of the final location. 6. Remove the following from the back side of the washer: 4 bolts 4 plastic spacers (including rubber grommets) Do not remove screw or clip 15 Installation Instructions ELECTRICAL REQUIREMENTS WATER SUPPLY REQUIREMENTS Read these instructions completely and carefully. Hot and cold water faucets MUST be installed within 42 inches (107 cm) of your washer’s water inlet. The faucets MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C) to provide proper Automatic Temperature Control (ATC) performance. :$51,1*³TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY: • DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS APPLIANCE. Washer must be electrically grounded in accordance with local codes and ordinances or, in the absence of local codes, in accordance with the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70. DRAIN REQUIREMENTS CIRCUIT – Individual, properly polarized and grounded 15-amp branch circuit fused with 15-amp, time-delay fuse or circuit breaker. 1. Drain capable of eliminating 9.5 gals (36 L) per minute. POWER SUPPLY – 2-wire, with ground, 120-volt, single-phase, 60-Hz, Alternating Current. 3. The standpipe height above the floor should be: Minimum height: 30” (76 cm) Maximum height: 58” (147 cm) 2. A standpipe diameter of 1-1/4” (3.18 cm) minimum. OUTLET RECEPTACLE – Properly grounded 3-prong receptacle to be located so the power supply cord is accessible when the washer is in an installed position. 58” (147 cm) Max. BACK GROUNDING REQUIREMENTS WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a licensed electrician if you are in doubt as to whether the appliance is properly grounded. 30” (76 cm) Min. 1. The washer MUST be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electrical current. 2. Since your washer is equipped with a power supply cord having an equipment-grounding conductor and a grounding plug, the plug MUST be plugged into an appropriate, copper-wired receptacle that is properly installed and grounded in accordance with all local codes and ordinances or in the absence of local codes, with the National Electrical Codes, ANSI/NFPA 70 (latest edition). If in doubt, call a licensed electrician. DO NOT cut off or alter the grounding prong on the power supply cord. In situations where a two-slot receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded three-prong, grounding-type receptacle. 16 Installation Instructions INSTALLING THE WASHER 5. Carefully move the washer to its final location. Gently rock the washer into position. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position. NOTE: To reduce vibration, ensure that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer. 1. Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog the water valve screens. 2. Remove the inlet hoses from the plastic bag. Remove black rubber washers from bag and insert into hose fitting before connecting to unit. 3. (90° elbow end) Carefully connect the inlet hose marked HOT to the outside “H” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not cross-thread or overtighten these connections. NOTE: Do not use the dispenser drawer or door to lift the washer. NOTE: If you are installing into a drain pan, you can use a 24-inch-long 2x4 to lever the washer into place. 6. With the washer in its final position, place a level on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solidly. Turn the locknuts on each leg up toward the base of the washer and snug with a wrench. 4. Connect the inlet hose ends to the HOT and COLD water faucets tightly by hand; then tighten another 2/3 turn with pliers. Turn the water on and check for leaks. NOTE: Keep the leg extension at a minimum to prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate. If the floor is not level or is damaged, you may have to extend the rear leveling legs. 17 Installation Instructions 9. Turn on the power at the circuit breaker/fuse box. INSTALLING THE WASHER (cont.) 10. Read the rest of this Owner’s Manual. It contains valuable and helpful information that will save you time and money. 7. Attach U-shaped hose guide to the end of the drain hose. Place the hose in a laundry tub or standpipe. NOTE: If the drain hose is placed in a standpipe without forming a U shape, a siphoning action could occur. There must be an air gap around the drain hose. A snug hose fit can also cause a siphoning action. 11. Before starting the washer, check to make sure: 8. Plug the power cord into a grounded outlet. Main power is turned on. The washer is plugged in. The water faucets are turned on. The unit is level and all four leveling legs are firmly on the floor. The shipping support hardware is removed and saved. The drain hose is properly tied up. There are no leaks at the faucet, drain line or washer. 12. Run the washer through a complete cycle. Check for water leaks and proper operation. 13. If your washer does not operate, please review the Before you call for service section before calling for service. 14. Place these instructions in a location near the washer for future reference. REPLACEMENT PARTS If replacement parts are needed for your washer, they can be ordered in the United States by visiting our Website at GEAppliances.com or by calling 800.GE.CARES. In Canada, visit www.GEAppliances.ca or call 1.800.561.3344. NOTE: Check to be sure the power is off at the circuit breaker/fuse box before plugging the power cord into an outlet. 18 GEAppliances.com Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Not spinning or agitating Load is out of balance Leaking water Door gasket is damaged Door gasket not damaged Not draining Load is out of balance Motor is overheated Door is open • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. • Clean Pump Filter – Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Redistribute clothes and run Drain & Spin or Rinse & Spin. • Increase load size if washing small load containing heavy and light items. • Washer motor will stop if it becomes overheated. It will automatically restart after a cool-down period of up to 2 hours (if washer has not been manually turned off). • Make sure door is closed. 19 Consumer Support Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning; drain hose pushed too far down in the drain Washer pump filter may be clogged • Clean Pump Filter – Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Straighten drain hose and make sure washer is not sitting on it. Troubleshooting Tips Not spinning Household drain may be clogged Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning; drain hose pushed too far down in the drain Washer pump filter may be clogged • Clean Pump Filter – Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. • Redistribute clothes and run Drain & Spin or Rinse & Spin. • Increase load size if washing small load containing heavy and light items. • Check to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens, pencils). • Water may drip from the door when the door is opened. This is a normal operation. • If this area is wet, you have oversudsing condition. Use less detergent. • Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility. • Check household plumbing. You may need to call a plumber. • Straighten drain hose and make sure washer is not sitting on it. • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. Installation Instructions Check back left of washer for water Fill hoses or drain hose is improperly connected What To Do • Straighten drain hose and make sure washer is not sitting on it. • Check household plumbing. You may need to call a plumber. • Ensure there is an air gap between hose and drain. Operating Instructions Possible Cause Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning; drain hose pushed too far down in the drain Washer pump filter may be clogged Safety Instructions Before you call for service… Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support Before you call for service… Problem What To Do Incomplete cycle or timer not advancing Drain hose is kinked or improperly connected • Straighten drain hose and make sure washer is not sitting on it. Household drain may be clogged • Check household plumbing. You may need to call a plumber. Drain hose siphoning; drain hose pushed too far down in the drain • Ensure there is an air gap between hose and drain. Washer pump filter may be clogged • Clean Pump Filter – Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. Automatic load redistribution • Timer stops at 1 minute; machine has redistributed the load once or twice. This is normal operation. Do nothing; the machine will finish the wash cycle. • Washer is designed to move 1/4” to reduce forces transmitted to the floor. This movement is normal. Loud or unusual noise; vibration or shaking Clothes too wet No power/washer not working or dead 20 Cabinet moving All rubber leveling legs are not firmly touching the floor • Push and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor. Your installer should correct this problem. Unbalanced load • Open door and manually redistribute load. To check machine, run rinse and spin with no load. If normal, unbalance was caused by load. Shipping bolts not removed Drain hose is kinked or improperly connected • All five (5) shipping bolts should be removed before use. • Straighten drain hose and make sure washer is not sitting on it. Household drain may be clogged • Check household plumbing. You may need to call a plumber. Drain hose siphoning; drain hose pushed too far down the drain • Ensure there is an air gap between hose and drain. Washer pump filter may be clogged • Clean Pump Filter – Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. Load is out of balance Drain hose is kinked or improperly connected • Redistribute clothes and run Drain & Spin or Rinse & Spin. • Increase load size if washing small load containing heavy and light items. • Straighten drain hose and make sure washer is not sitting on it. Household drain may be clogged • Check household plumbing. You may need to call a plumber. Drain hose pushed too far down in the drain • Ensure there is an air gap between hose and drain. Washer pump filter may be clogged • Clean Pump Filter – Open the pump access door (use a coin) and remove the pump filter by turning it counterclockwise and pulling out. Clean the filter, removing all loose debris, and put filter back in place. Washer is unplugged • Make sure cord is plugged securely into a working outlet. Water supply is turned off • Turn both hot and cold faucets fully on. Circuit breaker/fuse is tripped/blown • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. Controls are not set properly • Hold START/PAUSE button to start cycle. Automatic self-system checks • First time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use your washer. This is normal operation. What To Do Water does not enter washer or enters slowly Automatic self-system checks • After START is pressed, the washer does several system checks. Water will flow several seconds after START is pressed. • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. • Make sure that the water valve filters (blue and orange screen must be free of solids) on the unit are not clogged. Turn off water and check filter by disconnecting hose at machine. Check that fill hoses are not kinked or clogged. • This is an energy-efficient washer. As a result, the temperature settings for this washer may be different than for a non-energy-efficient washer. • Make sure that the water supply is turned on. Make sure that the water faucets are turned to their completely open position. • The washer door must be closed for all washer cycle operations. If the door is opened during the washer operation, all functions will stop, including water filling. • Make sure that the fill hoses connect the hot water supply to the hot inlet on the washer and the cold water supply to the cold inlet on the washer (hot to hot, cold to cold). • Water may not cover the top level of the clothes. This is normal for this high-efficiency washer. The water fill is optimized by the system for best wash performance. • Remove loose items from pockets. Water valve screens are stopped up Filter clogged or fill hose may be kinked Energy efficiency Insufficient water supply The washer door is open Incorrect fill hose connection Water fill optimization Snags, holes, tears, rips or excessive wear Colored spots Bad odor inside your washer Slight variation in metallic color Consumer Support Water temperature is incorrect • Avoid mixing heavy items (like work clothes) with light items (like blouses). Overloading • Load your washer so clothes have enough room to move freely. Incorrect wash cycle • Match Cycle selection to the type of fabric you are washing (especially for easy-care loads). Repeated washing in water that is too hot • Wash in warm or cold water. Not enough detergent • Use correct amount of detergent. Not using HE (high-efficiency) detergent • Use HE detergent. Hard water • Use hottest water safe for fabric. • Use a water conditioner like Calgon brand or install a water softener. Water is not hot enough • Make sure water heater is delivering water at 120°–140°F (48°–60°C). Detergent is not dissolving • Try a liquid detergent. Dye transfer • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. Incorrect use of fabric softener • Check fabric softener package for instructions and follow directions for using dispenser. Dye transfer • Sort whites or lightly colored items from dark colors. • Promptly remove wash load from washer. Water supply is improperly • Make sure hoses are connected to correct faucets. connected House water heater is not set • Make sure house water heater is delivering water properly at 120°–140°F (48°–60°C). Washer unused for a long time • Leave the door slightly open for the water to air dry. or not using recommended • Run a Basket Clean cycle (found in the Washer cycles menu) quality of HE detergent with 1 cup of bleach or other commercially available product manufactured for this use such as Tide® Washing Machine Cleaner. See Care and Cleaning/General Maintenance in the Loading and using the washer section. This is normal • Due to the metallic properties of paint used for this unique product, slight variations of color may occur due to viewing angles and lighting conditions. 21 Troubleshooting Tips Grayed or yellowed clothes • Fasten snaps, hooks, buttons and zippers. Installation Instructions Wrinkling Pens, pencils, nails, screws or other objects left in pockets Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets Improper sorting Operating Instructions Problem Safety Instructions GEAppliances.com Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support GE Washer Warranty. (For customers in the United States) All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service on-line, visit us at GEAppliances.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service. Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty. For The Period Of: We Will Replace: One Year From the date of the original purchase Any part of the washer which fails due to a defect in materials or workmanship. During this limited one-year warranty, GE will also provide, free of charge, all labor and related service costs to replace the defective part. What Is Not Covered (in the United States): Service trips to your home to teach you how to use the product. Improper installation, delivery or maintenance. Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. Damage after delivery. Replacement of house fuses or resetting of circuit breakers. Damage to the product caused by accident, fire, floods or acts of God. Incidental or consequential damage caused by possible defects with this appliance. Product not accessible to provide required service. (;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. Warrantor: General Electric Company. Louisville, KY 40225 22 All warranty service provided by our Factory Service Centres or an authorized technician. For service, call 1.800.561.3344. Please have serial number and model number available when calling for service. Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty. We Will Replace: One Year From the date of the original purchase Any part of the washer which fails due to a defect in materials or workmanship. During this limited one-year warranty, Mabe will also provide, free of charge, all labour and related service costs to replace the defective part. What Is Not Covered (in Canada): Service trips to your home to teach you how to use the product. Improper installation, delivery or maintenance. Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. Damage after delivery. Replacement of house fuses or resetting of circuit breakers. Damage to the product caused by accident, fire, floods or acts of God. Incidental or consequential damage caused by possible defects with this appliance. Product not accessible to provide required service. This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. In-home warranty service will be provided in areas where it is available and deemed reasonable by Mabe to provide. Warrantor: Mabe Canada Inc., Burlington, Ontario Consumer Support 23 Troubleshooting Tips Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are in your province, consult your local or provincial consumer affairs office. Installation Instructions (;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Operating Instructions For The Period Of: Safety Instructions GE Washer Warranty. (For customers in Canada) Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions Notes. 24 Installation . . . . . . . . . . . . . . . . . . . . . . . 37–42 Installation 25 DANGER INSTRUCTIONS DE SÉCURITÉ IMPORTANTES AVERTISSEMENT Installation CONSERVEZ CES INSTRUCTIONS 26 AVERTISSEMENT WX10X10011 WX7X1 Installation www.electromenagersge.ca CONSERVEZ CES INSTRUCTIONS 27 1 2 3 Installation www.electromenagersge.ca COLORS/NORMAL (COULEURS/NORMAL) ACTIVE WEAR (VÊTEMENTS SPORT) HANDWASH (LAVAGE À MAIN) DELICATES (DELICATE) SPEED WASH (LAVAGE RAPIDE) DRAIN & SPIN (DRAINAGE ET ESSORAGE) BASKET CLEAN (NETTOYAGE DU TAMBOUR) Installation RINSE & SPIN (RINÇAGE ET ESSORAGE) WRINKLE FREE (PERMA PRESS) (TISSUS INFROISSABLES [PRESS. PERM.]) 4 Installation 5 Spin Speed (Vitesse d’essorage) 7 30 8 Extra Rinse (Rinçage extra) 9 Delay Start (Mise en marche retardée) 10 Lock (Verrouillage) My Cycle (Favori) 31 11 Installation www.electromenagersge.ca 32 Installation www.electromenagersge.ca Saleté Tissus Charpie Beaucoup Normal Peu AVERTISSEMENT Installation Installation Pompe porte de Filtre 34 www.electromenagersge.ca Installation Normal Tiède Ne pas laver ÉTIQUETTES D’EAU DE JAVEL Installation bleach ToutesAny les eaux de Javel (when needed) (si nécessaire) Only bleach Eauxnon-chlorine de Javel sans chlore (when needed) (si nécessaire) ÉTIQUETTES DE DÉTERGENT 36 Instructions d’installation OUTILS NÉCESSAIRES POUR INSTALLER LA LAVEUSE IMPORTANT – Conservez ces instructions • • • • • • • PIÈCES FOURNIES Clé POUR VOTRE SÉCURITÉ : Raccords de tuyau (4) 37 Instructions d’installation EMPLACEMENT DE VOTRE LAVEUSE DIMENSIONS N’installez jamais votre laveuse : AVANT 597 mm (23,5 po) 849 mm (33,4 po*) CÔTÉ 676,5 mm (26,6 po) 159 mm (6.25 po) 849 mm (33,4 po*) 102 mm (4 po) 756 mm (29.75 po) 705 mm (27.75 po) 38 Instructions d’installation DÉBALLAGE DE VOTRE LAVEUSE (suite) DÉBALLAGE DE VOTRE LAVEUSE AVERTISSEMENT : Recyclez 1. 2. 3. 4. 5. 6. 39 EXIGENCES D’ALIMENTATION D’EAU $9(57,66(0(17³POUR RÉDUIRE EXIGENCES DE VIDANGE Hauteur minimum : 61 cm (24 po.) Hauteur maximum : 147 cm (58 po.) 147 cm (58 po) Max. EXIGENCES DE MISE À LA TERRE ARRIÈRE AVERTISSEMENT : 76 cm (30 po) Min. 40 Instructions d’installation INSTALLATION DE LA LAVEUSE 41 42 www.electromenagersge.ca Fuite d’eau Installation 43 Correctifs Aucune rotation Installation 44 45 Installation Correctifs www.electromenagersge.ca Correctifs Plissage Mauvais tri Surcharge Eau calcaire Transfert de colorant Transfert de colorant Ceci est normal 46 Installation LE GARANT N’EST PAS RESPONSABLE DES DOMMAGES INDIRECTS. Garant : MABE CANADA INC. www.electromenagersge.ca 1.800.561.3344 Prolongation de garantie www.electromenagersge.ca www.electromenagersge.ca 48 49 PELIGRO Soporte al consumidor GUARDE ESTAS INSTRUCCIONES 50 Accesorio PM14X10002 Mangueras de goma de suministro de agua de 4 pies O PM14X10005 WX10X10011 WX7X1 GEAppliances.com CUANDO NO ESTÉ EN USO GUARDE ESTAS INSTRUCCIONES 51 1 2 3 Soporte al consumidor 1 Power (Encendido/apagado) 52 2 GEAppliances.com ACTIVE WEAR (ROPA DE EJERCICIO) DELICATES (PRENDAS DELICADAS) HANDWASH (LAVADO A MANO) SPEED WASH (LAVADO RÁPIDO) DRAIN & SPIN (DESAGÜE Y CENTRIFUGADO) BASKET CLEAN (LIMPIEZA DE TAMBOR) 53 RINSE & SPIN (ENJUAGADO Y CENTRIFUGADO) WRINKLE FREE (PERMA PRESS) LIBRE DE ARRUGAS (PLANCHADO PERMANENTE) 3 4 5 6 Soporte al consumidor 7 Wash Temp (Temperatura de lavado) Start/Pause (Inicio/pausa) 54 8 55 11 10 9 Extra Rinse (Enjuagado extra) GEAppliances.com Soporte al consumidor Compartimento para el detergente Compartimento para el suavizante 56 Tejido Pelusas Mucha Normal Poca - Riesgo de incendio 57 58 59 Temperatura del agua Tibia No lave ETIQUETAS DE LEJÍA Any blanqueador bleach Cualquier (whenseneeded) (cuando necesita) Only non-chlorine Sólo blanqueador sinbleach cloro (whense needed) (cuando necesita) bleach NoDo usenot blanqueador Caliente Lavar a mano 60 Si tiene alguna pregunta, llame a 800.GE.CARES (800.432.2737) o visite nuestro sitio Web en: GEAppliances.com HERRAMIENTAS NECESARIAS PARA LA INSTALACIÓN DE LA LAVADORA Llave (provista) Alicates ajustables Channel-lock • • • • • • • PIEZAS INCLUIDAS Llave PARA SU SEGURIDAD: 61 DIMENSIONES APROXIMADAS PARTE DELANTERA 23,5” (597 mm) 33,4”* (849 mm) COSTADO 26,6” (676,5 cm) DIMENSIONES DE LOS CONTRATISTAS PARTE POSTERIOR 21” (533 mm) 33,4”* (849 mm) 6.25” (159 mm) 4” (102 mm) 29.75” (756 mm) 27.75” (705 mm) 62 DESEMBALAJE DE LA LAVADORA (cont.) ADVERTENCIA: Recicle o deseche la 1. 2. 3. 4. 5. 6. No quite el tornillo o el clip 63 $'9(57(1&,$³PARA MINIMIZAR REQUISITOS DE CONEXIÓN A TIERRA PARTE TRASERA 30” (76 cm) Min. 64 65 66 GEAppliances.com La lavadora no gira o agita 67 Problema • • Ciclo o temporizador incompleto 68 • resultado, 69 Problema GEAppliances.com Arrugas Agua dura Prendas oscurecidas o amarillentas Tinte Uso incorrecto del suavizante Tinte Soporte al consumidor Esto es normal 70 Se sustituirá: Garante: General Electric Company. Louisville, KY 40225 71 Período: Soporte al consumidor Notas. 72 Notas. 73 Soporte al consumidor Notas. 74 GEAppliances.com GEAppliances.com GEAppliances.com GEAppliances.com GEAppliances.com 75 Consumer Support. GE Appliances Website In the U.S.: GEAppliances.com Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even schedule service on-line. In Canada: www.GEAppliances.ca Schedule Service In the U.S.: GEAppliances.com Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours. In Canada, call 1.800.561.3344 Real Life Design Studio In the U.S.: GEAppliances.com *(VXSSRUWVWKH8QLYHUVDO'HVLJQFRQFHSW³SURGXFWVVHUYLFHVDQGHQYLURQPHQWVWKDWFDQEHXVHGE\SHRSOHRI all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322). In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc. Suite 310, 1 Factory Lane Moncton, N.B. E1C 9M3 Extended Warranties In the U.S.: GEAppliances.com Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. In Canada, please visit our Website or contact your local extended warranty provider. Parts and Accessories In the U.S.: GEAppliances.com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA and MasterCard cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Customers in Canada should consult the yellow pages for the nearest Mabe service center, or call 1.800.661.1616. Contact Us In the U.S.: GEAppliances.com If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations GE Appliances, Appliance Park Louisville, KY 40225 In Canada: www.GEAppliances.ca, or write to: Director, Consumer Relations, Mabe Canada Inc. Suite 310, 1 Factory Lane Moncton, N.B. E1C 9M3 Register Your Appliance In the U.S.: GEAppliances.com 5HJLVWHU\RXUQHZDSSOLDQFHRQOLQH³DW\RXUFRQYHQLHQFH Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In Canada: www.GEAppliances.ca
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