Sophos SafeGuard Enterprise Administrator Guide

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Sophos SafeGuard Enterprise Administrator Guide | Manualzz

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SafeGuard Enterprise
administrator help
8.0Product version:
Contents
1 About SafeGuard Enterprise....................................................................................................4
1.1 What's New.................................................................................................................7
2 Installation .............................................................................................................................11
2.1 SafeGuard Enterprise components..........................................................................11
2.2 Getting started..........................................................................................................13
2.3 Setting up SafeGuard Enterprise Server..................................................................17
2.4 Setting up SafeGuard Enterprise Database.............................................................20
2.5 Setting up SafeGuard Management Center.............................................................33
2.6 Testing communication.............................................................................................44
2.7 Securing transport connections with SSL.................................................................46
2.8 Registering and configuring SafeGuard Enterprise Server......................................50
2.9 Creating configuration packages..............................................................................53
2.10 Setting up SafeGuard Enterprise on endpoints......................................................55
2.11 Installing the encryption software on Windows.......................................................58
2.12 Installing the encryption software on Mac OS X.....................................................70
2.13 About upgrading.....................................................................................................74
2.14 About migrating ......................................................................................................77
2.15 About uninstallation................................................................................................80
3 SafeGuard Management Center............................................................................................83
3.1 Logging on to the SafeGuard Management Center..................................................83
3.2 SafeGuard Management Center user interface.......................................................84
3.3 Language settings....................................................................................................86
3.4 Check database integrity..........................................................................................86
3.5 Working with policies................................................................................................86
3.6 Working with configuration packages.......................................................................92
4 Managing Mac endpoints.......................................................................................................96
4.1 Create configuration package for Macs....................................................................96
4.2 About SafeGuard Native Device Encryption for Mac................................................96
4.3 About SafeGuard File Encryption for Mac..............................................................101
4.4 Troubleshooting.......................................................................................................110
4.5 Inventory and status data of Macs..........................................................................112
5 Modules................................................................................................................................113
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5.1 Synchronized Encryption........................................................................................113
5.2 Manage full disk encryption....................................................................................139
5.3 Location-based File Encryption..............................................................................150
5.4 Cloud Storage.........................................................................................................160
5.5 SafeGuard Data Exchange.....................................................................................166
5.6 SafeGuard Full Disk Encryption..............................................................................174
5.7 SafeGuard Configuration Protection.......................................................................224
6 Recovery..............................................................................................................................225
6.1 Synchronize full disk encryption keys with mobile devices ....................................225
6.2 Recovery for BitLocker............................................................................................225
6.3 Recovery key for Mac endpoints.............................................................................227
6.4 Virtual Clients..........................................................................................................228
6.5 Repair a corrupted Management Center installation..............................................230
6.6 Repair a corrupted database configuration.............................................................231
7 Advanced management .......................................................................................................233
7.1 Security recommendations.....................................................................................233
7.2 Working with multiple database configurations (Multi Tenancy)..............................235
7.3 SafeGuard Management Center - advanced..........................................................239
7.4 SafeGuard Enterprise Security Officers.................................................................251
7.5 Managing the organizational structure...................................................................266
7.6 Keys and Certificates..............................................................................................274
7.7 Company Certificate Change Orders.....................................................................283
7.8 Licenses..................................................................................................................285
7.9 Tokens and smartcards...........................................................................................290
7.10 Scheduling tasks...................................................................................................305
7.11 Auditing.................................................................................................................313
7.12 Policy types and their fields of applications..........................................................346
7.13 Troubleshooting.....................................................................................................383
7.14 SafeGuard Enterprise and self-encrypting, Opal-compliant hard drives..............402
8 Technical support..................................................................................................................405
9 Legal notices........................................................................................................................406
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1 About SafeGuard Enterprise
SafeGuard Enterprise is a comprehensive data security solution that uses a policy-based encryption
strategy to provide reliable data protection on workstations, network shares, and mobile devices.
It allows users to securely share information and work with files on Windows, Mac OS X, iOS,
and Android devices with the help of the Sophos Secure Workspace app.
In the SafeGuard Management Center, you manage security policies, keys, and certificates using
a role-based administration strategy. Detailed logs and report functions ensure that you always
have an overview of all events.
On the user side, data encryption and protection against unauthorized access are the main security
functions of SafeGuard Enterprise. SafeGuard Enterprise can be seamlessly integrated into the
user's normal environment.
Synchronized Encryption - application-based File Encryption
Synchronized Encryption is built on two assertions – that all data is important and must be protected
(encrypted) and that encryption should be persistent wherever the data is located. In addition,
important data should be encrypted automatically and transparently so that a user need not be
bothered with having to decide whether or not to encrypt a file based on its perceived importance.
This very basic premise, that all data is important and must be protected, ensures that all data is
encrypted seamless without user intervention. This allows the user to remain productive, have
their data secure and follow their existing workflows, see Synchronized Encryption (page 113).
Location-based File Encryption
■ Cloud Storage
Cloud storage services are useful to help users access their data, wherever they are, on
whatever device they're using. Improving productivity of users is important, but it’s equally
critical to ensure your sensitive information stays secure once it moves to the cloud. SafeGuard
Enterprise automatically and invisibly encrypts/decrypts files as they are uploaded or
downloaded from cloud services.
■ Encrypts files uploaded to cloud storage services
■ Allows secure data sharing everywhere
■ Automatically detects and supports most popular cloud storage services such as Box,
Dropbox, OneDrive and Egnyte
■ Reads encrypted files using our free Sophos Secure Workspace app for iOS and Android
■ File Encryption
Encryption isn’t only for making sure data stays safe from prying eyes outside your business.
It’s also useful for enabling secure collaboration and controlling files inside it. SafeGuard
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