Using Calling Features. Iridium 9570, Satellite Series 9500, 9500
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Using Calling Features
This chapter describes call-related features. Many of these features are network features that you must subscribe to in order to access.
What You’ll Learn
• checking battery power level
• showing the strength of the signal your phone is receiving
• activating/deactivating the Pending Call Drop signal
• forwarding calls when you’re not available
• restricting use of your phone
Keep in Mind: If you see a + next to a feature, the phone must be in satellite mode. If you see a r next to a feature, the phone must be in
cellular mode. See “Selecting a Mode” on page 169 to change modes.
Using Calling Features 97
Entering the Call Related Features Menu
To enter the Call Related Features menu:
1. Press
M
to open the Options Menu.
2. Press
M
to scroll forward.
or
Press
<
to scroll backward or forward.
3. Press
O
when you see:
12:00
Call Related
Features
View Options?
4. Press
M to scroll through the submenu.
5. Press
<
to scroll backward or forward through the submenu.
98 Using Calling Features
Call Related Features Overview
The feature selection in the Call Features menu varies depending on your mode setting. The table below shows the features available in
each mode. See “Selecting a Mode” on page 169 for more information
on changing modes.
Feature
Activating Call Waiting
Satellite GSM CDMA/AMPS
• Service Provider*
Bar Incoming Calls
All Calls
When Roaming
• •
•
Bar Outgoing Calls:
All Calls
International Calls
International Calls Except Home
Change Your Bar Password
Deactivate Pending Call Drop
Forward All Your Calls
Forward Calls When Unavailable
•
•
•
•
•
•
•
•
•
•
• Service Provider*
Service Provider*
Select When Calls Are Forwarded:
Voice Calls
Data Calls
Fax Calls
•
•
•
•
Show Signal Strength •
Show the Battery Meter •
* Your service provider may offer similar or additional services.
Service Provider*
Using Calling Features 99
What’s on the Call Related Features Menu?
Satellite
Mode
Call Related Features
Show Battery Meter
Show Signal Strength
Pending Call Drop
On/Off
Call Forwarding1
Forward When Unavailable
On/Off
Forward All Calls
On/Off
Detailed Forwarding
Forward Voice Calls
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
Cancel All Forwarding
Call Waiting1
Call Barring1
Bar Outgoing Calls
On/Off
Bar Incoming Calls
On/Off
Change Bar Password
1 These features are network and subscription dependent.
100 Using Calling Features
Call Related Features
Call Forwarding1
Forward When Unavailable
On/Off
Forward All Calls
On/Off
Detailed Forwarding
Forward Voice Calls
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
Forward Fax Calls
Foward Data Calls
Cancel All Forwarding
Call Barring1
Bar Outgoing Calls
On/Off
Intl Calls
Intl Calls Except Home
All Calls
Bar Incoming Calls
On/Off
When Roaming
All Calls
Change Bar Password
Cellular
Mode
(GSM)
1 These features are network and subscription dependent.
This menu is not available in CDMA/AMPS cellular mode.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features 101
1-2-3: Getting to Call Forwarding...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to Call Forwarding , and then press
O
.
3.
Press
M
to scroll to one of the features described below.
Forward Calls When Unavailable
Use this feature when you can’t answer a call. You must subscribe to this network feature through your service provider(s).
Keep in Mind: This feature behaves differently based on your mode. Check your mode settings
before using this feature. See “Selecting a Mode” on page 169.
Satellite
Mode
+ Tip: If you have not yet stored a voicemail number, go to
learn how.
To activate this feature in satellite mode:
1. Follow the steps in
Forward When
Unavailable , and then press
O
to select.
2. Press
M
to scroll to On or Off , and then press
O
to select.
• If you select On , continue with step 3 .
• If you select Off , continue with step 5 .
3. Press
M
to scroll to Voicemail or Other
Number , and then press
O
to select.
• If you select Voicemail , continue with step 5 .
• If you select Other Number , then you will see Enter Number . Continue with step 4 .
4. Enter the number you want calls forwarded to, and then press
O
. Your phone takes a moment to request the setting from the network, and then you will see Call
Forward On .
5. Press and hold
C
to exit the menu.
102 Using Calling Features
To activate this feature in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Forward When
Unavailable , and then press
O
to select.
2. Press
M
to scroll to On or Off , and then press
O
to select.
• If you select On , you will see Enter
Number . Continue with step 3 .
• If you select Off continue with step 4 .
3. Enter the number you want calls forwarded to, and then press
O
. Your phone takes a moment to request the setting from the network, and then you will see Call
Forward On .
4. Press and hold
C
to exit the menu.
To activate Call Forwarding features in CDMA/
AMPS cellular mode, you must send a phone flash along with the appropriate feature code provided by your service provider.
To send a phone flash:
1. Press
M
while you are in a call. You will see
Flash Options followed by Select?
2. Press
O
. You will see Send Flash?
3. Enter the access code for the feature you want to access, if necessary, and then press
O
to send the flash.
or
Press
C
to cancel the flash.
Cellular
Mode
(GSM)
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features 103
1-2-3: Getting to Call Forwarding...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to Call Forwarding , and then press
O
.
3.
Press
M
to scroll to one of the features described below.
Forward All Your Calls
When you select this option, all your calls are forwarded to the number you choose. Your phone does not ring. You must subscribe to this network features through your service provider(s).
Satellite
Mode
To activate this feature in satellite mode:
+ Tip: If you have not yet stored a voicemail number, go to
learn how.
1. Follow the steps in
Forward All Calls , and then press
O
to select.
2. Press
M
to scroll to either On or Off , and then press
O
to select.
• If you select On , continue with step 3 .
• If you select Off , continue with step 5 .
3. Press
M
to scroll to Voicemail or Other
Number , and then press
O
to select.
• If you select Voicemail , continue with step 5.
• If you select Other Number , then you will see Enter Number . Continue with step 4 .
4. Enter the number you want all your calls forwarded to, and then press
O
.
Your phone takes a moment to request the setting from the network, and then you will see Call Forward On .
5. Press and hold
C
to exit the menu.
104 Using Calling Features
To activate this feature in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Forward All Calls , and then press
O
to select.
2. Press
M
to scroll to either On or Off , and then press
O
to select.
• If you select On , you will see Enter
Number . Continue with step 3.
• If you select Off , continue with step 4 .
3. Enter the number you want all your calls forwarded to, and then press
O
.
Your phone takes a moment to request the setting from the network, and then you will see Call Forward On .
4. Press and hold
C
to exit the menu.
To activate this feature in CDMA/AMPS cellular
mode, see “Forward Calls When Unavailable” on page 102.
Cellular
Mode
(GSM)
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features 105
1-2-3: Getting to Call Forwarding...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to Call Forwarding , and then press
O
.
3.
Press
M
to scroll to one of the features described below.
Detailed Call Forwarding
You must subscribe to this network feature through your service provider(s).
Keep in Mind: Forward When Unavailable and
Forward All Calls override these settings.
Satellite
Mode
Tip: For information on retrieving messages, see
+ Tip: If you have not yet stored a voicemail number, go to
learn how.
Voice Calls
To activate this feature in satellite mode:
1. Follow the steps in
Detailed
Forwarding , and then press
O
to select.
2. Press
M
to scroll to Forward Voice
Calls , then press
O to select.
3. Press
M
to scroll to the option you desire
Forward All Voice Calls , If Busy , If
No Answer , or If Not Reachable .
4. Press
O
to select the displayed option.
• If you select If Busy or If Not
Reachable , your calls are automatically forwarded to your Personal Mailbox.
Continue with step 6 .
• If you select Forward All Voice Calls or If No Answer , continue with step 5 .
5. Press
M
to scroll to either Voicemail or
Other Number , and then press
O
.
• If you select Voicemail , continue with step 7 .
• If you select Other Number , then you will see Enter Number . Continue with step 6 .
106 Using Calling Features
6. Enter the number you want calls forwarded to, then press
O
. Your phone takes a moment to request the setting from the network, then displays Call Forward On .
7. Press and hold
C
to exit the menu.
To activate this in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Detailed
Forwarding , and then press
O
to select.
2. Press
M
to scroll to Forward Voice
Calls , then press
O to select.
3. Press
M
to scroll to the option you desire
Forward All Voice Calls , If Busy , If
No Answer , or If Not Reachable .
4. Press
O
to select the displayed option.
• If you select If Busy or If Not
Reachable , then your calls are automatically forwarded to your Personal
Mailbox. Continue with step 6 .
• If you select Forward All Voice Calls or If No Answer , you will see Enter
Number . Continue with step 5 .
5. Enter the number you want calls forwarded to, then press
O
. Your phone takes a moment to request the setting from the network, then displays Call Forward On .
6. Press and hold
C
to exit the menu.
To activate this feature in CDMA/AMPS cellular
mode, see “Forward Calls When Unavailable” on page 102.
Cellular
Mode
(GSM)
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features 107
1-2-3: Getting to Call Forwarding...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to Call Forwarding , and then press
O
.
3.
Press
M
to scroll to one of the features described below.
Satellite
Mode
Cellular
Mode
(GSM)
Cellular
Mode
(CDMA/
AMPS) r
Fax and Data Calls
The forwarding fax and data calls features are only available in GSM cellular mode.
To forward a fax or data call from GSM Cellular mode:
1. Follow the steps in
Detailed
Forwarding , and then press
O
to select.
Press
M
to scroll to Forward Fax Calls or
Forward Data Calls and then press
O to select.
2. Press
M
to scroll to On or Off . If you select
On continue with step 3 , otherwise continue with step 4 .
3.
Enter the number you want calls forwarded to, and then press
O
. Your phone takes a moment to request the setting from the network, and then displays Call Forward
On .
4. Press and hold
C
to exit the menu.
To activate this feature in CDMA/AMPS cellular
mode, see “Forward Calls When Unavailable” on page 102.
108 Using Calling Features
Cancel All Forwarding
Use this option to clear all Call Forwarding settings.
To cancel Call Forwarding settings:
1. Follow the steps in “1-2-3: Getting to Call
Cancel All
Forwarding , and then press
O
to select.
You will see Call Forward Off . All Call
Forwarding settings are now set to Off .
2. Press and hold
C
to exit the menu.
To activate this feature in CDMA/AMPS cellular
mode, see “Forward Calls When Unavailable” on page 102.
Satellite
Mode /
Cellular
Mode
(GSM)
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features 109
1-2: Getting to Call Related Features...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to one of the features described below. You will see the feature name, along with Select?
.
+
Showing the Battery Meter
Satellite
Mode
1. Follow the steps in
Related Features...” to get to
Show Battery
Meter .
2. Press
O
to select.
The display shows a fuel gauge. The more segments filled, the greater your battery’s charge:
12:00
BATTERY
12:00
BATTERY
Tip: Refer to
more information on your battery.
Cellular
Mode
Low Charge Full Charge
You may also see one of these messages:
Not
Available
Charging
Battery
The battery meter doesn’t appear because a battery is not installed; the phone is operating from external power.
•
•
The battery is being charged:
If the phone is powered on the q indicator flashes.
If phone is powered off, the q indicator does not appear.
Fast
Charge
Completed
The battery has completed charging. The q indicator stops flashing.
3. Press and hold
C
to clear the display.
This feature is only available from satellite mode.
110 Using Calling Features
+
Showing Signal Strength
Use this feature to check the strength of the signal that your phone is receiving from the Iridium satellite network. If you are in cellular mode the signal strength is displayed automatically if you are registered.
1. Follow the steps in “1-2: Getting to Call
to get to Show Signal
Strength .
2. Press
O
to select. You will see:
12:00
Checking
Signal ...
Satellite
Mode
If the antenna is not rotated, you will see
Rotate Antenna . Rotate the antenna to continue.
After a few seconds, if the phone is able to locate a signal, the signal strength indicator appears in the upper left corner of the display. rx
The signal strength meter remains on the display for several seconds. If the phone cannot locate a signal, you will see Weak
Signal .
3. Press and hold
C
to exit the menu.
This feature is only available from satellite mode.
Cellular
Mode
Using Calling Features 111
1-2: Getting to Call Related Features...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to one of the features described below. You will see the feature name, along with Select?
.
+
Deactivating Pending Call Drop Signal
Satellite
Mode
Under rare circumstances, due to system overcapacity or a satellite outage, a satellite may not be available to take your call. When this happens, your phone notifies you with a series of three consecutive tones and displays Pending
Call Drop . The tones continue periodically until a new satellite moves into range or the call is dropped.
To deactivate the alert tones:
1. Follow the steps in the
Related Features...” to get to
Pending Call
Drop , and then press
O
to select.
2. Press
M
to scroll to either On or Off , and then press
O
to select.
3. Press and hold
C
to exit the menu.
Cellular
Mode
This feature only applies to satellite mode.
112 Using Calling Features
+
Activating Call Waiting
Subscribers to Call Waiting can use this feature to decide whether or not to take incoming calls while on the line.To activate call waiting:
1. Follow the steps in “1-2: Getting to Call
Related Features...” to get to
Call Waiting , and then press
O
to select.
2. Press
M
to scroll to On or Off , and then press
O
to select the desired option.
3. Press and hold
C
to exit the menu.
For information on using call waiting, see “Using
CDMA/AMPS users do not have to activate Call
Waiting through the menu system. For information on using Call Waiting in CDMA/AMPS cellular mode,
see “Using Call Waiting” on page 58.
This feature is not available in GSM cellular mode.
Satellite
Mode
Cellular
Mode
(CDMA/
AMPS)
Cellular
Mode
(GSM)
Using Calling Features 113
1-2-3: Getting to Call Barring...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to Call Barring , and then press
O
.
3.
Press
M
to scroll to one of the features described below.
You will see the feature name, along with Select?
.
Restricting Calls with Call Barring
You can use Call Barring to restrict both incoming and outgoing calls. Call Barring is useful if you’re loaning your phone to others or when you wish to control incoming calls. When you change one of your Call Barring settings, your phone takes a few seconds to request the setting from the network.
Satellite
Mode
Tip: Your service provider gives you a bar password.
Bar Outgoing Calls
This setting enables you to receive incoming calls but prevents outgoing calls.
To activate this feature in satellite mode:
1. Follow the steps in
Bar Outgoing Calls , and then press
O
to select.
2. Press press
M
to scroll to On or Off , and then
O
to select.
You will see Enter Password .
3. Enter your bar password , and then press
O
. You will see Completed .
4. Press and hold
C
to exit the menu.
114 Using Calling Features
To activate this feature in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Bar Outgoing Calls , and then press
O
to select.
2. Press
M
to scroll to Intl Calls , Intl
Calls Except Home , All Calls , or Off , and then press
O
to select.
You will see Enter Password .
3. Enter your bar password , and then press
O
. You will see Completed .
4. Press and hold
C
to exit the menu.
This feature is not available in CDMA/AMPS cellular mode.
Cellular
Mode
(GSM)
Tip: Your service provider gives you a bar password.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features 115
1-2-3: Getting to Call Barring...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to Call Barring , and then press
O
.
3.
Press
M
to scroll to one of the features described below.
You will see the feature name, along with Select?
.
Satellite
Mode
Tip: Your service provider gives you a bar password.
Bar Incoming Calls
This setting allows you to place calls, but refuses incoming calls. Callers hear a recording telling them you are unavailable.To be sure not to miss a call see
“Detailed Call Forwarding” on page 106.
To activate this feature in satellite mode:
1. Follow the steps in
Bar Incoming Calls , and then press
O
to select.
2. Press press
M
to scroll to On or Off , and then
O
to select.
You will see Enter Password .
3. Enter your bar password , and then press
O
. You will see Completed .
4. Press and hold
C
to exit the menu.
116 Using Calling Features
To activate this feature in GSM cellular mode:
1. Follow the steps in “1-2-3: Getting to Call
Bar Incoming Calls , and then press
O
to select.
2. Press
M
to scroll to When Roaming , All
Calls , or Off , and then press
O
to select.
You will see Enter Password .
3. Enter your bar password , and then press
O
. You will see Completed .
4. Press and hold
C
to exit the menu.
This feature is not available in CDMA/AMPS cellular mode.
Cellular
Mode
(GSM)
Tip: Your service provider gives you a bar password.
Cellular
Mode
(CDMA/
AMPS)
Using Calling Features 117
1-2-3: Getting to Call Barring...
1.
Press
M
until you see Call Related Features , and then press
O
.
2.
Press
M
to scroll to Call Barring , and then press
O
.
3.
Press
M
to scroll to one of the features described below.
You will see the feature name, along with Select?
.
Satellite
Mode /
Cellular
Mode
(GSM)
Tip: If you are changing the password for the first time, use the password supplied by your service provider.
Cellular
Mode
(CDMA/
AMPS)
Change Bar Password
When you subscribe to Call Barring, your service provider gives you a four-digit bar password. Use this feature to change it to something easy to remember.
1. Follow the steps in
Change Bar Password , and then press
O
to select. You will see
Enter Password .
2. Enter bar password , and then press
O
.
You will see Enter New Password .
3. Enter the new bar password , and then press
O
.
4. Enter the new bar password again to confirm, and then press
O
.
5. Press and hold
C
to exit the menu.
This feature is not available in CDMA/AMPS cellular mode.
118 Using Calling Features
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