Fixed problems. Dell EMC AX4-5

Fixed problems

This section identifies issues fixed with this version or recent previous versions.

Visit the EMC Powerlink ® Issue Tracker website at http://Powerlink.EMC.com for the most recent updates and information on previous FLARE versions.

Problems fixed in version 02.23.050.5.709

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

FLARE Operating

Environment

Repeated checksum errors from a drive can lead to indeterminate drive behavior.

29232574/224690

29816722/228038

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Critical

FLARE Operating

Environment

Media errors may be incorrectly reported as checksum errors.

32145854/242478

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Medium

Repeated checksum errors from a drive can lead to indeterminate drive behavior.

KnowledgeBase ID: emc220637

Media errors are incorrectly reported as more severe checksum errors on SATA drives.

KnowledgeBase ID:

None workaround)

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

Fixed in code.

Exists in versions:

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

10 EMC AX4-5 Series Integrated Management Software Release Notes

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

FLARE Operating

Environment

Standby power supply (SPS) cabling status can be incorrectly marked as faulted if an SPS transitions to batteryon-line while being tested.

240286

Frequency of occurrence:

Always under a rare set of circumstances

Severity:

Low

FLARE Operating

Environment

If a hot spare drive fails after it has been swapped in for a failed drive in a RAID group, it may not be swapped out.

32476378/245009

Frequency of occurrence:

Always under a rare set of circumstances.

Severity:

Medium

Standby power supply

(SPS) cabling status can be incorrectly marked as faulted if an SPS transitions to battery-online while being tested.

KnowledgeBase ID:

None workaround)

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

If a hot spare drive fails after it has been swapped in for a failed drive in a

RAID group, it may not be swapped out. Rebuilds will not resume if the hot spare is replaced, or if the original failed drive in the

RAID group is replaced.

This happens when a

RAID group expansion or defragmentation operation had previously been performed on the RAID group with the failed drive.

KnowledgeBase ID:

None

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

EMC AX4-5 Series Integrated Management Software Release Notes 11

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

FLARE Operating

Environment

When one storage processor is rebooting while LUNs are being trespassed to the peer storage processor, the peer storage processor may bugcheck

(0x008000f1) if a trespassing

LUN becomes unowned or degraded.

29262488/228527

Frequency of occurrence:

Infrequently under a specific set of circumstances

Severity:

Critical

FLARE Operating

Environment

A single storage processor bugcheck (0xe117b264) may occur when a host aborts an I/O request.

31780348/240291

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Medium

FLARE Operating

Environment

Storage processor bugchecks

(0x03107000) may occur on an iSCSI-connected storage system.

33228712/250252

33269046/250643

Frequency of occurrence:

Rarely under a rare set of circumstances

Severity:

Critical

When one storage processor is rebooting while LUNs are being trespassed to the peer storage processor, the peer storage processor may bugcheck

(0x008000f1) if a trespassing LUN becomes unowned or degraded.

KnowledgeBase ID:

None

A single storage processor bugcheck (0xe117b264) may occur when a host aborts an I/O request at the same time as the storage processor is processing prior host aborts.

KnowledgeBase ID:

None

Storage processor bugchecks (0x03107000) may occur on an iSCSIconnected storage system due to a problem with the iSCSI hardware.

KnowledgeBase ID:

None workaround)

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

12 EMC AX4-5 Series Integrated Management Software Release Notes

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

FLARE Operating

Environment

Storage processor bugchecks

(0x0000007e) may occur if a host sends commands to a non-existent LUN.

33767086 /355858

33930452/357465

33026284/248994

Frequency of occurrence:

Likely under a specific set of circumstances

Severity:

Critical

Secure CLI

The getall –hba command does not display all initiator records.

240538

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Low

Navisphere Express

Navisphere Manager

Secure CLI

An upgrade to the OpenSSL library is required.

352047

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Low

Storage processor bugchecks (0x0000007e) may occur if a host sends commands to a nonexistent LUN.

KnowledgeBase ID:

None workaround)

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

The getall –hba command should display the information displayed by the port –list –all command.

KnowledgeBase ID:

None

OpenSSL was upgraded to version 0.9.8m.

KnowledgeBase ID:

None

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

EMC AX4-5 Series Integrated Management Software Release Notes 13

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

Navisphere Manager

On the Setup Page the Restart

Managament Server option is not audit logged correctly.

354654

Frequency of occurrence:

Always.

Severity:

Low

The username should be included in the audit log entry.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

02.23.050.5.707

Fixed in version:

02.23.050.5.709

Problems fixed in version 02.23.050.5.707

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

Navisphere Express

Migrating a 2 TB or larger LUN will result in data being lost.

29648814 / 228890

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

High

Secure CLI

The setsniffer and getsniffer commands are not available for the AX platforms.

228144

Frequency of occurrence:

Always.

Severity:

Low

Migrating a 2 TB or larger

LUN will result in data being lost. A miscalculation was causing the destination

LUN to be bound too small.

KnowledgeBase ID: emc213417

The setsniffer and

getsniffer commands are not available for the AX platforms.

KnowledgeBase ID:

None workaround)

Fixed in code.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

14 EMC AX4-5 Series Integrated Management Software Release Notes

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

Navisphere Express

Secure CLI

SP I/O module details show as

N/A.

28948480 / 223876

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Low

FLARE Operating

Environment

A single storage processor bugcheck (0x008000f1) may occur if a hot spare LUN is unbound immediately after it is bound.

25085264/206245

Frequency of occurrence:

Likely under a specific event.

Severity:

Medium

FLARE Operating

Environment

Storage processor bugchecks

(0x05900000) may occur when a Background Verify on a LUN is stopped because the LUN is trespassed.

29039264/223731

Frequency of occurrence:

Rarely under a rare set of circumstances.

Severity:

Critical

SP I/O module details show as N/A.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

A single storage processor bugcheck (0x008000f1) will occur if a hot spare

LUN is bound, then unbound before it becomes assigned.

KnowledgeBase ID:

None

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

Storage processor bugchecks (0x05900000) may occur when a

Background Verify on a

LUN is stopped because the LUN is trespassed while I/O is outstanding and correctable disk errors are being processed.

KnowledgeBase ID:

None

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

EMC AX4-5 Series Integrated Management Software Release Notes 15

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

FLARE Operating

Environment

When a zone configuration is disabled, storage systems affected by the zone change may experience storage processor bugchecks

(0x01901057, 0x000000d1).

28121930/219399

Frequency of occurrence:

Rarely under a rare set of circumstances.

Severity:

Critical

FLARE Operating

Environment

Following a change to its World

Wide Name (WWN) seed, a storage system may experience repeated storage processor bugchecks (0x0000007E).

29307940/225249

Frequency of occurrence:

Always under a rare set of circumstances.

Severity:

Critical

FLARE Operating

Environment

While a storage processor is rebooting, a single storage processor bugcheck

(0x030n2017) may occur.

30368840/232306

Frequency of occurrence:

Rarely under a specific set of circumstances

Severity:

Medium

When a zone configuration is disabled, storage systems affected by the zone change may experience storage processor bugchecks

(0x01901057,

0x000000d1).

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

Following a change to the

World Wide Name (WWN) seed, a storage system may experience repeated storage processor bugchecks if one of the storage processors reboots for any reason before the change is fully processed, (0x0000007E).

KnowledgeBase ID:

None

On an iSCSI connected storage system, a single storage processor bugcheck (0x030n2017) may occur if the host aborts an I/O while a storage processor is rebooting.

KnowledgeBase ID:

None

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

16 EMC AX4-5 Series Integrated Management Software Release Notes

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

FLARE Operating

Environment

When several fabric state changes occur very closely together, a single storage processor bugcheck

(0x01944108) may occur.

29979658/228960

Frequency of occurrence:

Likely under a rare set of circumstances.

Severity:

Medium

FLARE Operating

Environment

A single storage processor bugcheck (0x03100018) may happen on an iSCSI storage system.

29043112 /223764

30803072/233986

Frequency of occurrence:

Rarely under a rare set of circumstances.

Severity:

Medium

FLARE Operating

Environment

While one storage processor is rebooting, the peer storage processor may reset its frontend ports under a heavy load.

29853762/228159

30597240/232891

29997286/229220

30830536/234251

31187030/236125

Frequency of occurrence:

Likely under a rare set of circumstances

Severity:

Critical

When several fabric state changes occur very closely together, a single storage processor bugcheck

(0x01944108) may occur.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

A single storage processor bugcheck (0x03100018) may happen on an iSCSI storage system when an iSCSI transaction appears to be hung.

KnowledgeBase ID:

None

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

While one storage processor is rebooting, the peer storage processor may reset its front-end ports under a heavy load.

KnowledgeBase ID:

None

Fixed in code

Exists in version:

02.23.050.5.705

Fixed in version:

02.23.050.5.707

EMC AX4-5 Series Integrated Management Software Release Notes 17

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5SCF4

AX4-5F8

AX4-5i

AX4-5SCi

FLARE Operating

Environment

An enclosure may be reported as faulted after an LCC is replaced.

231405

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Medium

FLARE Operating

Environment

On an AX4-5i or AX4-5SCi, storage processor bugchecks

(0x000000D1) may occur when a host accesses a LUN.

31485584/238188

Frequency of occurrence:

Always under a rare set of circumstances.

Severity:

Critical

An enclosure may be reported as faulted after an

LCC is replaced.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

On an AX4-5i or AX4-

5SCi, storage processor bugchecks (0x000000D1) will occur if a host uses an unsupported address method to access a LUN.

KnowledgeBase ID:

None

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

02.23.050.5.705

Fixed in version:

02.23.050.5.707

Problems fixed in version 02.23.050.5.705

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

FLARE Operating

Environment

A single storage processor bugcheck (0x008000f1) may occur when a hot spare is swapped in.

23569238/200490

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Medium

A single storage processor bugcheck (0x008000f1) may occur when a hot spare is swapped in for a drive, if a trespass is in progress for one of the

LUNs on that drive.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

18 EMC AX4-5 Series Integrated Management Software Release Notes

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

FLARE Operating

Environment

Storage processor bugchecks

(0x00000041) may occur during

I/O processing on an AX4-5SC or AX4-5SCi storage system.

25721564/209421

Frequency of occurrence:

Rarely under a rare set of circumstances.

Severity:

Critical

FLARE Operating

Environment

A single storage processor bugcheck (0x04000011) may occur while I/O is processing.

23428208/198386

Frequency of occurrence:

Rarely under a specific set of circumstances

Severity:

Medium

FLARE Operating

Environment

System performance is degraded while LUN migration or LUN expansion operations are running.

25835368/209962

Frequency of occurrence:

Always during a specific event

Severity:

Medium

Storage processor bugchecks (0x00000041) may occur during I/O processing on an

AX4-5SC or AX4-5SCi storage system.

KnowledgeBase ID:

None

A single storage processor bugcheck (0x04000011) may occur while I/O is processing if a back-end error occurs that results in a drive being powered down.

KnowledgeBase ID:

None

System performance is degraded while LUN migration or LUN expansion operations are running.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

EMC AX4-5 Series Integrated Management Software Release Notes 19

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

FLARE Operating

Environment

Making a LUN snapshot available to a host system while there is a LUN migration in process on the storage system may result in storage processor bugchecks (0xe117b264).

21208350/191115

Frequency of occurrence:

Always under a rare set of circumstances

Severity:

Medium

FLARE Operating

Environment

When several fabric state changes occur very closely together, one of various single storage processor bugchecks may occur.

26244824/211800

Frequency of occurrence:

Likely under a rare set of circumstances.

Severity:

Medium

FLARE Operating

Environment

Single or multiple SATA drives may drop out when an enclosure experiences a power cycle or glitch.

202516, 201305

Frequency of occurrence:

High under a specific set of circumstances

Severity:

Medium

Making a LUN snapshot available to a host system

(using the host-based admsnap activate command) while there is a

LUN migration in process on the storage system will result in a single bugcheck

(0xe117b264) on the storage processor that owns the LUN being migrated. If the LUN has auto-assignment enabled, the peer storage processor may reboot with the same bugcheck.

KnowledgeBase ID:

None

When several fabric state changes occur very closely together, one of various single storage processor bugchecks (including but not limited to 0x000000c2,

0x000000c5, or

0x00000044) may occur.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

During I/O load, single or multiple drives may drop out when an enclosure has a power cycle or glitch because the SAS controller may fail to properly initialize a SATA drive in a SAS topology.

KnowledgeBase ID:

None

Fixed in code

Exists in version:

02.23.050.5.703

Fixed in version:

02.23.050.5.705

20 EMC AX4-5 Series Integrated Management Software Release Notes

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

FLARE Operating

Environment

Hosts attempting to boot their operating system over iSCSI from the storage system may fail.

213662

Frequency of occurrence:

Likely under a rare set of circumstances.

Severity:

Critical

FLARE Operating

Environment

Single-SP panic occurs when

I/O is running if write-aside value is set low.

184973

Frequency of occurrence:

Rarely under a specific set of circumstances

Severity:

Medium

FLARE Operating

Environment

A single storage processor bugcheck (0x00000001) may occur.

25455418/208005

Frequency of occurrence:

Rarely under a rare set of circumstances.

Severity:

Medium

Hosts attempting to boot their operating system over iSCSI from the storage system may fail due to too many login sessions.

KnowledgeBase ID:

None

Single-SP panic occurs when I/O is running if the write-aside value is set below the default value and trespassing is occurring.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

A single storage processor bugcheck (0x00000001) may occur after several months of uptime.

KnowledgeBase ID:

None

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

EMC AX4-5 Series Integrated Management Software Release Notes 21

AX4-5

AX4-5i

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

FLARE Operating

Environment

During power maintenance both storage processors may reboot.

25051866/206590

Frequency of occurrence:

Likely under a specific set of circumstances.

Severity: Critical

FLARE Operating

Environment

A single storage processor bugcheck (0x00000000) may occur during a LUN migration or metaLUN usage.

25847624/ 210541

27660574/ 217216

27601668/ 217901

Frequency of occurrence:

Likely under a rare set of circumstances.

Severity:

Medium

FLARE Operating

Environment

Storage processors fail to boot following drive replacement.

216326

Frequency of occurrence:

Always under a rare set of circumstances.

Severity:

Critical

During power maintenance affecting a switch or host and one-side of a storage system, in rare cases, the host I/O to the failed side may become stuck. This will result in one storage processor rebooting and the peer storage processor experiencing a bugcheck

(0x e1318019).

KnowledgeBase ID:

None

The metaLUN and migration drivers can receive an unexpected internal request which they mishandle, resulting in a single storage processor bugcheck (0x00000000).

KnowledgeBase ID:

None

If the database drives are used for user LUNs, and one or more of these drives are replaced while the storage processors are powered down, the storage processors may fail to boot fully when powered back on.

KnowledgeBase ID: emc211731 workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

22 EMC AX4-5 Series Integrated Management Software Release Notes

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

FLARE Operating

Environment

The storage system may experience degraded performance when running

VMware vSphere 4.0.

218213

Frequency of occurrence:

Likely under a specific set of circumstances.

Severity:

Medium

FLARE Operating

Environment

After expanding a RAID 1/0

RAID group, access to all LUNs in the RAID group was lost.

28705854/222224

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Critical

Navisphere Express

Virtual disks that were created with names that do not include spaces will fail.

24546174 / 204199

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Low

The storage system may experience degraded performance when using the VMware FT feature in

VMware vSphere 4.

KnowledgeBase ID:

None

When expanding a RAID

1/0 RAID group, if the first

LUN to be expanded is less than 3.5 MB, the capacity of the LUN is calculated incorrectly causing the remaining

LUNs in the RAID group to be written over.

KnowledgeBase ID: emc210383

Virtual disks that were created with names that do not include spaces will fail.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Always include a space in the virtual disk name.

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

EMC AX4-5 Series Integrated Management Software Release Notes 23

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

Navisphere Express

Navisphere Express fails to load and displays The

Shared Storage

Control Enabler is not installed on the storage system although it is installed.

26024916 / 210915

25473468 / 208845

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

High

Navisphere Express

A single SP panic with bugcheck code ( 0xe1158018 ) occurs.

204907

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Medium

Navisphere Express

Navisphere Express incorrectly shows drives within an enclosure as empty.

202958

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Low

Navisphere Express fails to load and displays The

Shared Storage

Control Enabler is not installed on the storage system

although it is installed .

KnowledgeBase ID:

None

A single SP panic with bugcheck code

(0xe1158018) occurs.

KnowledgeBase ID:

None

Navisphere Express incorrectly shows drives within an enclosure as empty.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

24 EMC AX4-5 Series Integrated Management Software Release Notes

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5i

AX4-5SCi

Navisphere Express

Continuous calls to getlog will slowly start to degrade management performance.

216483

Frequency of occurrence:

Rarely under a specific set of circumstances.

Severity:

Low

Navisphere Express

A memory leak will eventually cause Navisphere to restart.

220481

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Low

Continuous calls to getlog will slowly start to degrade management performance.

This is done anytime diagnostic files are created.

KnowledgeBase ID:

None workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

A memory leak will eventually cause

Navisphere to restart.

KnowledgeBase ID:

None

Problems fixed in version 02.23.050.5.703

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

02.23.050.5.703

Fixed in version:

02.23.050.5.705

AX4-5i

AX4-5SCi

FLARE Operating

Environment

An SP becomes unmanageable to clients on remote subnets.

This condition can be triggered by periodic loss of connectivity to the management port’s gateway.

181359

Frequency of occurrence:

Rarely under a specific set of circumstances

Severity:

Medium

When the ports on the switch associated with the iSCSI storage system are disabled, an iSCSI SP becomes unmanageable.

Otherwise, the storage system functions normally. workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

02.23.050.5.505

Fixed in version:

02.23.050.5.703

EMC AX4-5 Series Integrated Management Software Release Notes 25

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

Navisphere Express

A Solaris PowerPath device is displayed in Navisphere

Express with the native device name.

182773

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Medium

The PowerPath device name is not displayed until the device is mounted on

Solaris. This happens only in the user interface; The

Naviserverutilcli displays the device name properly. workaround)

The PowerPath device name is now properly displayed in

Navisphere Express.

Exists in version:

02.23.050.5.504

Fixed in version:

02.23.050.5.703

Problems fixed in version 02.23.050.5.505

AX4-5i

AX4-5SCi

FLARE Operating

Environment

An AX4-5 iSCSI storage system may experience SP reboots when running multi-threaded large block read I/O.

195543

Frequency of occurrence:

Likely under a specific set of circumstances.

Severity:

Critical

An AX4-5 iSCSI storage system may experience

SP reboots when running multi-threaded large block read I/O. The unique signature “-R- Data Buffer

RAM Parity Error Bus” can be found in the navi_getlog file in SPcollects. The problem can be seen within 15-20 minutes of starting the I/O load, but there is considerable variation. workaround)

Fixed in code

Exists in versions:

02.23.050.5.004

02.23.050.5.504

Fixed in version:

02.23.050.5.505

Knowledgebase solution: emc184908

26 EMC AX4-5 Series Integrated Management Software Release Notes

Problems fixed in version 02.23.050.5.504

Platforms Brief description Symptom details

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

FLARE Operating

Environment

RAID 3 LUNs greater than 2 TB are not supported.

184510

Severity:

Low

Frequency of occurrence:

Always

FLARE Operating

Environment

SP panic and potential data loss can occur on RAID 3 LUNs larger than 2 TB.

184510

Frequency of occurrence:

Likely under a specific set of circumstances

Severity:

Critical

FLARE Operating

Environment

Media errors on SATA drives may result in longer than expected system recovery time.

This will impact host/system response time to certain requests when media errors are occurring on ATA drives.

166596

Frequency of occurrence:

Rarely during a specific event

Severity:

Medium

This version of software does not support RAID 3

LUNs greater than 2 TB.

Selecting max for LUN size in Navisphere allows creation of LUNs greater than 2 TB (which are not supported on RAID 3 in this version). On RAID 3

LUNs that are greater than

2 TB, it is possible for the

LUN to get into a state where reads to a specific

LBA cause an SP panic.

The internal error recovery timeout values for SATA drives are not set to the desired values. This will result in longer than desired timeouts on ATA drives. This will impact host/system response time to certain requests when media errors are occurring on ATA drives.

Solution (or workaround)

RAID 3 LUNs greater than 2 TB are now supported.

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

RAID 3 LUNs greater than 2 TB are now supported.

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

Fixed in code

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

EMC AX4-5 Series Integrated Management Software Release Notes 27

Platforms

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

Brief description

FLARE Operating

Environment

Cache is not enabled after SPS misconfiguration is corrected.

184205

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Low

FLARE Operating

Environment

Data loss on power loss occurs due to misconfigured SPS cables.

184205

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Critical

FLARE Operating

Environment

If the SPS test time is set 5-10 minutes before the current time, the SPS test will start shortly thereafter rather than waiting for the correct time.

182525

Frequency of occurrence:

Always under a specific set of circumstances

Severity:

Medium

Symptom details

During initial system setup, if the SPS cabling is misconfigured, an alert occurs and cache is not enabled. Once the system is in this state, correctly configuring the cabling will not automatically enable cache. Forcing the SPS test to run (by unplugging and then re-inserting the

SPS serial cable) clears the fault and enables the cache.

Moving the SPS cables on an operational system may cause misconfiguration.

The misconfigured state is not detected and the cache is left enabled, rendering the system vulnerable in the event of a power loss.

Solution (or workaround)

The cache will automatically reenable once the cabling is correctly configured.

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

Misconfigured SPS cables are automatically detected and the cache is disabled.

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

When the SPS test time is set to 5-10 minutes before the current system time, it is expected that the SPS test would not start right away. Instead, the SPS test starts running shortly thereafter. Since the SPS test disables write caching, it is possible that there will be an unscheduled decrease in system performance while the test runs.

Fixed in code

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

28 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

Brief description

FLARE Operating

Environment

A Navisphere Express alert is not cleared after an SPS misconfiguration is corrected.

184205

Frequency of occurrence:

Always under a specific set of circumstances.

Severity:

Low

FLARE Operating

Environment

When a disk fails and is in the process of rebuilding to a hot spare, if the original (failed) disk is replaced and starts to power up, it will remain in a powerup state until the rebuild to the hot spare completes.

184167

Frequency of occurrence:

Always

Severity:

Medium

FLARE Operating

Environment

The software indicates a drive failure when there is a single connection failure between an

LCC and a drive, even if the

LCC is the faulted component.

182470

Frequency of occurrence:

Rarely under a specific set of circumstances

Severity:

Medium

Symptom details

After correcting an SPS cabling misconfiguration, the Navisphere Express alert persists until the next time the SPS is tested.

When a disk fails and is in the process of rebuilding to a hot spare, if the original

(failed) disk is replaced and starts to power up, it will remain in a powerup state until the rebuild to the hot spare completes.

The equalize will begin from the hot spare to the replaced disk as soon as the rebuild is complete, and the hot spare swapout will occur as expected.

The Navisphere user interface incorrectly indicates a drive failure when a single connection failure between an LCC and a drive occurs. It is possible that the actual faulted component is the

LCC and replacing the drive does not clear the alert. This problem is limited to the first failure within a RAID group.

Solution (or workaround)

Navisphere Express now shows the proper state of the SPS configuration.

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

Re-inserting a failed drive while the RAID group is rebuilding to the hot spare will now result in immediate swap-out of the hot spare.

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

The user interface now properly differentiates between drive and

LCC failures.

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

EMC AX4-5 Series Integrated Management Software Release Notes 29

Platforms

AX4-5

AX4-5i

AX4-5SC

AX4-5SCi

Brief description

Navisphere Express

Manual registration of an initiator record with the same name but different case of a name already registered automatically results in a

Navisphere Express error: An unknown error has occurred while displaying the page .

183839

Frequency of occurrence:

Always under a specific set of circumstances

Severity:

Medium

Symptom details

Manual registration of an initiator record with the same name but different case of a name already registered automatically results in a Navisphere

Express error: An unknown error has occurred while displaying the page .

Navisphere Secure CLI does not show correct information for the initiator records and Navisphere

Express server page is not accessible.

Solution (or workaround)

Initiator record names are now case insensitive.

Exists in version:

02.23.050.5.004

Fixed in version:

02.23.050.5.504

30 EMC AX4-5 Series Integrated Management Software Release Notes