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NANO 2 – Managing & Handling Nano2PBX
10. Managing & Handling Nano2 PBX
Features
10.1. Attended Transfer
This type call transfer occurs, when before making the transfer- a user first call to the third party to inform that a transferred call is coming their way.
Follow the steps below to perform an attended or supervised call transfer:
With an active call in progress, press the *9 button. This puts the original caller on hold and gives you a dial tone on a second line. Dial the party that you wish to transfer to.
Inform the third party that they are about to receive a call
Once transferor hangs up the call, the original caller and the party you transferred to are now connected
10.2. Blind Transfer
This type of call transfer occurs, when the person receives a call, and transfers the caller to another person or call without any consultation or announcement from the transferor party.
Follow the steps below to perform a Blind or unattended call transfer:
With an active call in progress, press the *8 button. This puts the original caller on hold and gives you a dial tone on a second line. Dial the party that you wish to transfer to.
Once you transferred the call, the transferor call will get hang up. Only the original caller and the party you transferred to are now connected
Important Note:
When you do Attendant Transfer, you can retrieve the transferred call by dialing “*0” before third party picks up the call.
When you want to transfer a transferred call through Blind Transfer, you can able to make either Blind or Attendant transfer. But once you started with Attendant transfer, you cannot make any more call transfer.
10.3. Conferencing
This is type of conference will allow eight parties in the bridge. It’s a conference bridge where all the callers will enter into the room.
User Manual v2.8 www.allo.com
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