2.2 Humidity level is too high:
First of all reassure the customer that THIS PHENOMENON HAS ABSOLUTELY NO IMPACT ON THE
WINE. The worse that can happen is that the labels come off. Sprays that protect the labels are commercially available (www.vinokado.com
)
This is not a model with naturally controlled humidity levels.
Do not place the tub(s) of water (in the following models).
Check that the door joint is fitted correctly.
Do not open the door too often or for too long.
Check the delta temperature to determine if it is higher than 4°C around the set point (which is the required temperature): replace the control card (only to be completed by specialist technicians)
2.3 Odours, moulds and labels coming off:
The atmosphere in the cabinet is very humid. Remember to ventilate to remove any excess humidity.
2.4 Condensation on the external side of the door
This is just a physical phenomenon relating to the fresh air in the device in contrast to the ambient temperature.
2.5 The inner walls are too hot
This is normal, the condenser is located in the foam generating an exchange of energy whereby hot air is extracted to cool.
2.6 The temperature is too high or too low
On certain models with a double temperature zone (refer to the operating instructions) you must maintain a minimum difference of 4°C between the two compartments when selecting the temperatures.
These models must be located in a room with an ambient temperature between +16°C and +32°C.
Check the ambient conditions.
Place a thermometer in the cabinet, check the temperature that it displays and compare it to the one indicated on the display.
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