configurable parameters. CyberData 010861, 010860, 010859, Part #010861

Appendix C: Troubleshooting/Technical

Support

C.1 Frequently Asked Questions (FAQ)

Go to the following URL to see CyberData’s list of frequently asked questions: http://www.CyberData.net/support/voip

C.2 Documentation

The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at: www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>VoIP Products

C.3 Contact Information

Contact

Sales

Technical

Support

Returned

Materials

Authorization

CyberData Corporation

2555 Garden Road

Monterey, CA 93940

USA www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732)

Fax: 831-373-4193

Sales (831) 373-2601 Extension 334

Phone: 831-373-2601 Extension 333

Email: [email protected]

To return the product, contact the CyberData Returned Materials Authorization (RMA) department at:

Phone: 831-373-2601, Extension 136

Email: [email protected]

When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation

2555 Garden Road

Monterey, CA 93940

Attention: RMA "your RMA number"

VoIP Loudspeaker Amplifier Operations Guide 930106B CyberData Corporation

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C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

If the product is out-of-warranty and fails, a flat rate repair charge of one half the product purchase price will be assessed. Repair costs for products that are in warranty, but damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData, both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for shipping repaired products back to the customer will be paid by CyberData.

CyberData Corporation 930106B VoIP Loudspeaker Amplifier Operations Guide

Index

Symbols

#8 sheet metal screws 29

Numerics

3 x #8 x 1-1/4” truss head screws 5

A

accessory kit 5

activity LED 10

address, configuration login 13

announcing a loudspeaker amplifier’s IP address 11

asterisk 15, 18

audio encodings 2

C changing

the web access password 17

configurable parameters 14, 15, 17, 20, 24

configuration

default IP settings 13

network 15

SIP 18

using Web interface 13 configuration home page 13

CyberData contact information, corporate, sales, tech support, service 33

D default

gateway 6, 13, 27

IP address 6, 13, 27

loudspeaker amplifier settings 35

subnet mask 6, 13, 27

username and password 6, 13, 27 web login username and password 13 default gateway 6, 13, 15, 27 default IP settings 13 default login address 13

default loudspeaker amplifier settings 27

VoIP Loudspeaker Amplifier Operations Guide

DHCP Client 2

DHCP IP addressing 15

dimensions 3

DNS server 15

E

enclosure, mounting 29

expiration time for SIP server lease 20

F

factory default settings 27

firmware upgrades 31

H

home page 13

http web-based configuration 2

I

illustration of enclosure mounting process 29

installation, typical loudspeaker amplifier system 1

IP address 6, 13, 15, 27

IP addressing 15

J

jumpers, settings 7

930106B

L

lease, SIP server expiration time 20

LEDs 10 link LED 10

Linux, setting up a TFTP server on 31

local SIP port 20

log in address 13

loudspeaker amplifer configuration page

configurable parameters 17

CyberData Corporation

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