TROUBLESHOOTING GUIDE. BETCO Genie B

TROUBLESHOOTING GUIDE

1. ELECTRICAL SYSTEM SAFETY

The machine is equipped with self-resetting thermal safety fuses located in the electric box beneath the solution tank. These fuses interrupt the power supply to the brush and suction motor when the machine exceeds the predetermined current limit. To restore power to the motor, switch off the machine and wait for the fuses to cool down. If the switch interrupts power supply again, contact

Betco technical service assistance.

2. INSUFFICIENT WATER ON THE FLOOR

A. Verify that the solution tank is clean.

B. Verify that the solenoid valve switch is turned on.

C. Verify the quick disconnect is properly connected.

D. Verify the adjustment of the ball valve that supplies water.

E. Verify the vent pin on the solution tank cap is lowered.

3. THE MACHINE DOES NOT CLEAN WELL

A. Check the condition of the brushes or pad. Replace them as required.

Brushes must be replaced when the tufts are roughly 5/8” (15 mm) long.

4. THE SQUEEGEE DOES NOT DRY THE FLOOR

A. Verify that the squeegee blades are clean.

B. Verify that the vacuum hoses are properly installed and seated on the squeegee.

C. Verify the vacuum hose nozzle is clean.

D. Replace worn squeegee blades.

E. Check squeegee guide wheels for wear or damage.

5. EXCESSIVE FOAM PRODUCTION

Verify that low-foam detergent is being used. Add defoaming chemical to the recovery tank.

More foam is generated when the floors are not very dirty. Dilute the detergent more when cleaning floors that are not very dirty.

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