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Troubleshooting
Type of telephone
CARDIO can communicate with Touch-Tone telephones only.
Central monitoring station
When activating the account:
1. check the “Monitoring” menu in Advance configuration if the monitoring station’s telephone number has been entered as well as the protocol used and the customer’s code;
2. check also alarm codes in the “Alarm code” menu in Advance configuration.
NOTE:
If only one of the above data is not entered correctly, the monitoring station will be unable to monitor the home
.
CARDIO cannot take the telephone line
1. check if telephone numbers have been entered in the Telephone Configuration menu;
2. if the telephone network seems fine, change CARDIO.
Important noises when using a telephone
These noises could come from two different sources:
• from CARDIO’s power supply if it is overloaded;
• from a noise running in the Earth ground (green wire):
1. Disconnect the ground wire and check if the noise is still here;
2. if yes, remove loads from CARDIO’s central controller;
3. if not, localize the source of this noise and reconnect the green wire.
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Table of contents
- 7 INSTALLATION
- 17 Central heating system
- 17 Heat pump system
- 18 HVAC System
- 19 HVAC setback
- 20 Heating setback
- 22 Battery protection
- 22 LED outputs (digital keys.)
- 22 External devices
- 22 Telephone protection
- 23 Bus (SNet) protection
- 23 Relay protection
- 23 Security input protection
- 23 Digital key input protection
- 23 X-10 interface protection
- 24 No tone from local (inside) telephone
- 24 No tone only when connecting CARDIO’s telephone cable into the RJ31X
- 24 RJ31X (CA38A in Canada)
- 24 CARDIO and an answering machine
- 24 Number of telephone
- 25 Type of telephone
- 25 Central monitoring station
- 25 CARDIO cannot take the telephone line
- 25 Important noises when using a telephone
- 26 No control from screen
- 26 Make the good choice of module
- 26 Modules for incandescent light only
- 27 Electronic transformers
- 27 Only one light cannot be controlled
- 28 Nothing works
- 28 How to check CARDIO relays
- 28 Central heating systems
- 29 Low temperature thermostat
- 29 Only one sub-system does not work
- 29 The touch screen does not show the right temperature
- 29 Quick cycling of the temperature control system
- 30 Door/window contacts not changing status
- 30 Detector not changing status when triggered
- 30 A smoke detector “beeps” with no good reasons
- 30 The siren does not work
- 31 General specifications of detectors that can be connected to CARDIO
- 31 Color code
- 31 Types of smoke detectors
- 31 End-of-line-resistance
- 31 Siren output
- 32 None of the products is functioning
- 32 If battery unplugged or discharged
- 32 Only some products work properly
- 32 Only one item does not work
- 32 “Communication problem” message in CARDIO’s logbook
- 33 How to install the bus
- 33 Bus checking
- 33 Peripheral items checking
- 33 Bus polarity
- 35 SCHEMATICS
- 35 Touch panel installation
- 35 Key reader installation
- 36 Central controller installation
- 37 SCHEMATICS
- 37 Peripheral connection schematic
- 38 Key reader (EKRa) connection schematic
- 39 Touch screen (TP2B) connection schematic
- 40 TP2B Master/Slave configuration
- 41 TP2B contrast adjustement
- 42 Heating system connection schematic
- 42 1) Central heating
- 43 2) Heat pump RH
- 43 3) Heat pump RC
- 44 4) HVAC
- 45 5) HVAC setback
- 46 6) Heating setback
- 47 Proverter HVAC controller connection schematic
- 48 Telephone connection schematic
- 49 ADSL filter connection schematic
- 50 Telephone menu
- 51 PC to CARDIO connection schematic