TROUBLESHOOTING. Yamaha A-S500BL, A-S500

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TROUBLESHOOTING. Yamaha A-S500BL, A-S500 | Manualzz

ADDITIONAL INFORMATION

TROUBLESHOOTING

Refer to the chart below if this unit does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off this unit, disconnect the power cable, and contact the nearest authorized

Yamaha dealer or service center.

General

Problems

This unit is not turned on. The POWER on indicator also does not light up.

This unit turns off suddenly and the

POWER on indicator blinks.

This unit is turned off after several seconds of turning on, and the

POWER on indicator blinks.

Possible Causes Solutions

The power cable is not connected.

The A button is pressed on the remote control while this unit is turned off.

There is a problem with the internal circuitries of this unit.

Connect the power cable firmly.

Press A switch on the front panel to ON.

The speaker wires are touching each other or shorting out against the rear panel.

The speaker is malfunctioning.

The protection circuitry has been activated because of excessive input or excessive volume level.

The protection circuitry has been activated due to excessive internal temperature.

The IMPEDANCE SELECTOR switch is not fully slid to either position.

The IMPEDANCE SELECTOR switch is not set to the correct position.

This unit has been exposed to a strong external electric shock (such as lightning or strong static electricity).

There is a problem with the internal circuitries of this unit.

Disconnect the power cable and contact the nearest authorized Yamaha dealer or service center. If an unusual odor or noise is generated from the unit, do not turn on the power, disconnect the power cable, and contact a service center for repair.

Connect the speaker cables properly and press the A switch again. The INPUT indicators blink and the volume is decreased automatically. After the volume has decreased to the lowest setting, the INPUT indicators stop flashing, the INPUT indicator of the last input source selected lights up, and the unit may be used again. Confirm normal sound output from speakers by increasing the volume gradually, then operate this unit normally.

Replace the speaker set and press the A switch again.

The INPUT indicators blink and the volume is decreased automatically. After the volume has decreased to the lowest setting, the INPUT indicators stop flashing, the INPUT indicator of the last input source selected lights up, and the unit may be used again. Confirm normal sound output from speakers by increasing the volume gradually, then operate this unit normally.

Rotate the VOLUME control on the front panel to decrease the volume level and then turn the power on again.

Allow about 30 minutes for the temperature inside this unit to decrease, rotate the VOLUME control on the front panel to lower the volume and then turn the power on again. Set the unit in a place where heat can readily dissipate from the unit.

Turn the power off and slide the IMPEDANCE

SELECTOR switch all the way to the correct position.

Set the IMPEDANCE SELECTOR switch to the position that corresponds to the impedance of your speakers.

Set this unit to standby mode, disconnect the power cable, plug it back in after 30 seconds, then use the unit normally.

Disconnect the power cable and contact the nearest authorized Yamaha dealer or service center. If an unusual odor or noise is generated from the unit, do not turn on the power, disconnect the power cable, and contact a service center for repair.

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TROUBLESHOOTING

Problems Possible Causes Solutions

No sound.

The sound suddenly goes off.

Only the speaker on one side can be heard.

Sound is muted.

Incorrect cable connections.

Incorrect setting for the BALANCE control.

The + and – wires are connected in reverse at the amplifier or the speakers.

Press MUTE button on the remote control or rotate the VOLUME control.

Connect the stereo cable for audio units and the speaker wires properly. If the problem persists, the cables may be defective.

Turn the component on and start playback.

Playback has been stopped on the connected component.

No appropriate input source has been selected.

The SPEAKERS selector is not set properly.

The protection circuitry has been activated because of a short circuit, etc.

This unit has become too hot.

The automatic power down function has turned this unit off.

Incorrect cable connections.

Select an appropriate input source with the INPUT selector on the front panel (or one of the INPUT selector buttons on the remote control).

Set the corresponding SPEAKERS selector to A, B or

A+B position.

Check that the IMPEDANCE SELECTOR setting is correct.

Check that the speaker wires are not touching each other or shorting out against the rear panel of this unit, and then turn this unit on again.

Reconsider the location where this unit is installed.

Make sure the openings on the top panel are not blocked.

Confirm that there are no other issues causing this problem, and then turn this unit on again.

Connect the cables properly. If the problem persists, the cables may be defective.

Set the BALANCE control to the appropriate position.

Connect the speaker wires to the correct + and – phase.

There is a lack of bass and no ambience.

A “humming” sound can be heard.

The volume level is low while playing a record.

Incorrect cable connections.

No connection from the turntable to the

GND terminal.

The turntable is connected to the jacks other than the PHONO jacks.

The record is being played on a turntable with an MC cartridge.

The component connected to the LINE 2

REC or LINE 3 REC jacks of this unit is turned off.

Connect the audio plugs firmly. If the problem persists, the cables may be defective.

Make the GND connection between the turntable and this unit.

Connect the turntable to the PHONO jacks.

Use a turntable equipped with an MM cartridge.

Turn on the power of the component.

The volume level cannot be increased, or the sound is distorted.

The sound is degraded when listening with the headphones connected to the CD player or the tape deck connected to this unit.

The sound level is low.

This unit is turned off or is in standby mode.

Sound is muted.

The loudness control function is operating.

Turn this unit on.

Press MUTE button on the remote control or rotate the VOLUME control.

Turn down the volume, set the LOUDNESS control to the FLAT position, and then adjust the volume again.

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TROUBLESHOOTING

Problems Possible Causes Solutions

Using the BASS,

TREBLE, BALANCE and LOUDNESS controls does not affect the tonal quality.

The PURE DIRECT switch is turned on.

The PURE DIRECT switch must be turned off to use those controls.

Universal Dock for iPod and Wireless System for iPod

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Problems Possible Causes Solutions

No sound.

You cannot operate the iPhone/iPod.

There is a problem with the signal path from your iPhone/iPod to the unit.

Turn off the unit and reconnect the Universal Dock for iPod or the Wireless System for iPod to the

DOCK jack of the unit.

Remove your iPhone/iPod from the Universal Dock for iPod or the Wireless System for iPod and then place it back in the dock.

Connect an iPhone/iPod supported by the unit.

When using a

Wireless System for iPod:

Sound frequently cuts out.

Noise is heard.

When using the

Universal Dock for iPod:

Your iPhone/iPod is not being charged even though it is connected to the

Universal Dock for iPod.

When using the

Wireless System for iPod:

Your iPhone/iPod is not being charged even though the YID-

W10 transmitter connected to your iPhone/iPod is stationed in the YID-

W10 receiver.

The iPhone/iPod being used is not supported by the unit.

The wireless connection is poor.

This unit is not turned on.

The iPhone/iPod is not connected securely.

Place the YID-W10 receiver as far away from this unit as possible.

Turn on this unit or set it to standby mode.

Connect the iPhone/iPod securely to the Universal

Dock for iPod.

This unit is not turned on.

The YID-W10 transmitter is not stationed securely in the YID-W10 receiver.

Turn on this unit or set it to standby mode.

Station the YID-W10 transmitter connected to your iPhone/iPod securely in the YID-W10 receiver.

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TROUBLESHOOTING

Remote control

Problems

The remote control does not work nor function properly.

Possible Causes

The remote control is too far away or tilted too much.

Solutions

The remote control will function within a maximum range of 6 m (20 ft) and no more than 30 degrees offaxis from the front panel.

Reposition this unit or lighting.

Direct sunlight or lighting (from an inverter type of fluorescent lamp, etc.) is striking the remote control sensor of this unit.

The batteries are weak.

Replace all batteries.

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Notes on batteries

• Change both batteries when the operation range of the remote control decreases.

• Remove the batteries if the remote control is not to be used for an extended period of time.

• Do not use old batteries together with new ones.

• Do not use different types of batteries (such as alkaline and manganese batteries) together. Read the packaging carefully as these different types of batteries may have the same shape and color.

• If the batteries have leaked, dispose of them immediately. Avoid touching the leaked material or letting it come into contact with clothing, etc. Clean the battery compartment thoroughly before installing new batteries.

• Do not throw away batteries with general house waste; dispose of them correctly in accordance with your local regulations.

Handling the remote control

• Do not spill water or other liquids on the remote control.

• Do not drop the remote control.

• Do not leave or store the remote control in the following types of conditions:

– high humidity, such as near a bath

– high temperature, such as near a heater or a stove

– extremely low temperatures

– dusty places

• Do not expose the remote control sensor to strong lighting, in particular, an inverter type fluorescent lamp; otherwise, the remote control may not work properly. If necessary, position the unit away from direct lighting.

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