- Home
- Domestic appliances
- Large home appliances
- Side-by-side fridge-freezers
- Samsung
- RFG293HA
- User manual
advertisement
Troubleshooting
PRoBLEM
The refrigerator does not work at all or it does not chill sufficiently.
The food in the fridge is frozen.
You hear unusual noise or sounds.
soLution
• Check that the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than freezer or fridge inner temperature.
• If it is, set the refrigerator temperature colder.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Check if the set temperature on the digital display is too low.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature in the room too low?
Set the refrigerator warmer.
• Did you store the food which is juicy in the coldest part of the refrigerator?
Try moving those items to other shelves in fridge instead of keeping them in the colder areas or bins.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs
because various accessories are contracting or expanding as the result of changes
in the temperature of the refrigerator’s interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is normal. The sound is caused by ice cubes rubbing in the bucket periodically.
The cabinet-door sealing area of the appliance is hot and condensation is occurring.
• Some heat is normal as anti-condensators are installed in the vertical hinged section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time.
Ice Maker is not producing ice.
• Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water bubbling in the refrigerator.
• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.
There is a bad smell in the refrigerator.
Frost forms on the walls of the freezer.
Auto close system does not work with the freezer door.
• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or suspicious food.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored foods for efficient air circulation.
• Is the freezer drawer closed properly?
• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times. After you do this, the auto close system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right part and the left part of the door.
Troubleshooting _35
advertisement
Related manuals
advertisement
Table of contents
- 2 Features of your new Refrigerator
- 2 Key features of your new refrigerator
- 3 Safety Information
- 3 SAFETY INFORMATION
- 3 SEVERE WARNING SIGNS FOR INSTALLATION
- 4 CAUTION SIGNS for INSTALLATION
- 4 SEVERE WARNING SIGNS for USING
- 5 CAUTION SIGNS for USING
- 6 CAUTION SIGNS for CLEANING
- 6 SEVERE warning signs for DisPosaL
- 7 Contents
- 8 Setting up your French Door Refrigerator
- 8 GEttinG READy to instALL tHE REFRiGERAtoR
- 9 ACCESSORIES AND REQUIRED TOLS
- 9 Removing the refrigerator doors
- 11 disassemble the frezer drawer
- 12 REAttACHinG tHE REFRiGERAtoR DooRs
- 14 assemble the frezer drawer
- 15 ADJUSTING THE LEVEL
- 16 MAKING MINOR ADJUSTMENTS BETWEEN DOORS
- 17 ADJUSTING THE FREEZER DRAWER LEVEL
- 18 INSTALLING A WATER LINE KIT
- 19 CONECTING THE WATER SUPPLY LINE TO THE REFRIGERATOR
- 20 COMPLETING THE Set up
- 21 Operating your French Door Refrigerator
- 21 USING THE CONTROL PANEL & DISPLAY
- 27 Storing Food in the FRIDGE
- 27 Storing Food in the Frezer Drawer
- 28 USING THE COOL SELECT PANTRY PLUS
- 29 REMOVING THE REFRIGERATOR ACCESSORIES
- 31 REMOVING THE FREEZER ACCESSORIES
- 32 Food Storage Tips
- 34 CLEAninG tHE REFRiGERAtoR
- 35 Troubleshooting
- 36 Warranty