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User's Manual
P420
Part Number No. 980292-001 Rev.A
Zebra Technologies Corporation
FOREWORD
This manual contains installation and operation information for the Eltron P420 Series card printers manufactured by Zebra Technologies Corporation.
RETURN MATERIALS AUTHORIZATION
Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-ofwarranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below:
For USA and Latin America:
Zebra Technologies Corporation
1001 Flynn Road
Camarillo, CA. 93021-8706.USA
Phone: +1 (805) 579-1800
FAX: +1(805) 579-1808
For Europe, Asia, and Pacific:
Eltron International, Southern Europe
Zone Industrielle, Rue d'Amsterdam
44370 Varades, France
Phone: +33 (0) 240 097 070
FAX: +33 (0) 240 834 745
COPYRIGHT NOTICE
This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within are copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra. While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given or implied that the document is error-free or that it is accurate with regard to any specification. Zebra reserves the right to make changes, for the purpose of product improvement, at any time.
TRADEMARKS
P420 is a service mark and Eltron is a registered trademark of Zebra Technologies Corporation. Windows and MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders.
iii
WARRANTY INFORMATION
WE NEED TO HEAR FROM YOU!
To establish your warranty period and provide access to technical support, send us your warranty registration card today!
Zebra warrants the mechanism, control electronics and power supply, under normal use and service, to be free from defects in material and workmanship for a period of twelve (12) months from the date of purchase by the end user. Zebra warrants the print head, under normal use and service, to be free from defects in material and workmanship for a period of twelve (12) months from the date of purchase by the end user. Proof of purchase or Product registration is required. If proof of purchase or product registration cannot be established, shipment date to the original buyer (dealer or distributor) will be used to establish the warranty period.
Failure to exercise caution to protect the equipment from electrostatic discharge damage, adverse temperature and humidity conditions or physical abuse, including, but not limited to, improper packaging, shipping, service or repairs performed by personnel not authorized by
Zebra may void the warranty. Failure to use only Zebra approved media may void the warranty.
Zebra will, at its option, repair or replace the equipment or any parts which are determined to be defective within this warranty period, and which are returned to Zebra.
The warranty set forth above is exclusive and no other warranty, whether written or oral, is expressed or implied. Zebra specifically disclaims the implied warranties of merchantability and fitness for a particular purpose.
DECLARATIONS OF CONFORMITY
European Council Directive
89/336/EEC modified by
92/31/EEC and
93/68/EEC
EMC Directive
EMC Directive
73/23/EEC modified by 93/68/EEC
Low voltage Directive
Compliance to Standards
EN 55022-B
EN 500082-1,
1992
EN 60950
RF Emissions control
Immunity to
Electromagnetic
Disturbances
Product Safety
Model: P420 conforms to the following specification:
FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a)
Class A digital device
Supplemental Information:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfull interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmfull interference to radio communications. Operation of this equipment in a residential area is likely to cause harmfull interference in which case the user will be required to correct the interference at his own expense.
INDUSTRY CANADA NOTICE
This device complies with Industry Canada ICS-003 class A requirements.
Cet équipement est conforme à l'ICS-003 classe A de la Norme Industrielle Canadienne.
INTRODUCTION
Thank you for choosing the Eltron P420 Plastic Card Printer.
These printers produce cards ideal for personalised identification, access control, visitor, membership, promotion and luggage card, badges and tags.
This manual guides you to efficient start up and operation of your new Card
Printer.
P420 PRINTER MODELS
The Eltron Product Number tells a story:
Here is a quick review of the Eltron Card Printer Series numbering and lettering system to help you.
The P420 Plastic Card Printer employs Dye Sublimation and Resin Thermal
Transfer technologies. Model numbers include identifiers that specify options are shown using the following lettering conventions: v
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Table of contents
- 1 Home Page
- 3 Return Materials Authorization
- 3 Copyright
- 4 Warranty Information
- 4 Conformity
- 5 Introduction
- 5 Serial Number
- 6 Understanding Icons
- 7 Table Of Contents
- 9 Getting Started
- 9 Unpacking your printer
- 11 Indicators & Controls
- 12 Printer Installation
- 13 Operation
- 13 Printer Features
- 14 Loading Ribbons
- 16 Loading Cards
- 20 Rejected Card Box
- 22 Feeding one card
- 23 Printing a test card
- 24 Printer Menu Information
- 27 Printing a sample Card
- 28 Install Driver
- 31 Cleaning
- 32 Cleaning System
- 33 Cleaning the Print Head
- 34 Card leaning Cartridge
- 36 Troubleshooting
- 36 Interpreting LCD Display
- 39 Print Quality Issues
- 42 Technical Spec
- 46 Magnetic Card Stripe Encoder
- 49 Smart Card Contact Station
- 51 Accessories & Supplies
- 51 Ribbons
- 52 Cards
- 53 Accessories
- 54 World Wide Sales & Support