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General information
Information on your Digital TV Recorder
Important
Your Digital TV Recorder employs the latest 2-way communication technology in order to bring you a rich user experience. This is possible as the Digital TV Recorder has a highspeed internet connection in addition to the regular cable TV and antenna connections.
The internet connection is made by a cable modem device.
The high-speed internet connection is used for the following purpose
• Delivery of electronic programme guide information
• Decryption and entitlement information to ensure you can watch the TV channels you have subscribed to
• On-demand movie purchasing
• Remote diagnostics, messaging and software upgrades
To ensure you are able to use the full features of the Digital TV Recorder it is important that the Digital TV Recorder be connected to the internet at all times.
The installer should have demonstrated the basics of the Digital TV Recorder and using the remote control. Here’s a brief overview on the Digital TV Recorder system (box and remote control) again.
The Digital TV Recorder is the personal video recorder set top box that connects our services. It includes an internal disk storage facility that stores programmes that have been chosen for recording.
To keep the Digital TV Recorder up to date, each night during a scheduled off peak time (e.g. 2 am), the Digital TV Recorder will be updated by us, with any changes to TV schedules or software updates that may be needed from time to time.
Viewing will not be interrupted but if watching TV, use of the remote control will be limited to changing channels (CH+/-) while the update is in progress. Once the update completes, all normal functions are restored automatically.
During this update the loading/processing indicator will be displayed in the top corner of the screen. The upload period will typically take 1 minute.
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Rovi Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Rovi Corporation. Reverse engineering and disassembly are prohibited.
Digital TV Recorder User Guide
Information for your TV
Still images cannot be left displayed on the TV screen over an extended period of time otherwise a condition termed ‘screen burn’ can occur. This can be seen as a permanent residual image on the screen.
To prevent screen burn, the Digital TV Recorder employs a screen saver feature, so if a still graphics image is displayed without user interaction over a pre-configured time period (5 minutes by default) full screen video, or normal TV, is resumed.
However some Digital TV Recorder screens do not have a screen saver timeout in operation and care should be taken not to ignore these screens while displayed. These are:
• Parental PIN input - displayed on attempting to access restricted channels.
• Access denied message – displayed after 3 unsuccessful PIN input attempts.
• All playback control screens.
• Pause transport screen – displayed when pausing live TV or recorded content.
• Un-entitled channel message – displayed when the user attempts to tune to an unentitled channel from full screen video.
• UI lockout dialog - displayed while listings are being updated.
Plasma, LCD and rear projection televisions are more prone to screen burn, especially during the first two to four weeks of operation.
Please consult your television manufacturer’s instructions for appropriate operating details.
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