C H A P T E R 2 1
Dedicated Servers
Parallels H-Sphere allows you to host your sites on dedicated servers. When you first sign up with a dedicated server plan, pick up a dedicated server from available templates or sign up without a server. Order a custom-built server or add a templated one right from your control panel later. In the same way you can send requests for extra
IPs, server upgrade, remote reboot and cancellation, as well as set up regular backup service.
In this chapter:
Adding Dedicated Servers ................................................................................. 194
Managing Dedicated Servers ............................................................................ 194
194 Dedicated Servers
Adding Dedicated Servers
You can add a dedicated server from provided by your administrator or send request for a server.Creating dedicated servers from templates
Creating dedicated servers from templates
To add a dedicated server from a template:
1 Go to
Dedicated Servers/Add New Server menu in your Control Panel.
2 On the list of available server templates, click the one you need to see its details.
3 If you are satisfied with the server settings, click
Add.
The server will appear on the
Manage servers page.
Ordering a custom-built dedicated server
You can order a custom-built dedicated server by simply clicking a link only if this option is enabled by your hosting provider. Sending request for a custom-built server will issue a trouble ticket to the administrator. Then you will get an e-mail with login, password, URL and IP for a new dedicated server.
To order a custom-built dedicated server:
1 Select Send request for a custom-built server in Dedicated Servers/Add new Server menu.
2 On the page that appears, describe the server you would like to add and click
Submit.
Alternatively, you can simply send a trouble ticket (on page 212) to administrator asking
him about a custom-built server.
Managing Dedicated Servers
1 In the
Dedicated Servers menu choose Manage Servers. Here you will see the list of your dedicated servers.
2 Click a dedicated server name to proceed to the server manage form.
In this section:
Viewing Dedicated Server Info .......................................................................... 195
Requesting Dedicated Server Upgrade ............................................................. 195
Adding Extra IPs to a Dedicated Server ............................................................ 195
Creating Reverse DNS Records for Dedicated Server IPs ................................ 196
Setting Up Dedicated Server Backup Service ................................................... 196
Requesting Dedicated Server Remote Reboot .................................................. 196
Dedicated Servers 195
Cancelling Dedicated Servers ........................................................................... 197
Viewing Dedicated Server Info
This form provides information about dedicated server parameters and traffic statistics along with dedicated server controls.
Note: You are not able to automatically manage dedicated servers. Instead, Parallels
H-Sphere sends internal tickets to the administrator, and the administrator in turn carries out your requests manually.
Requesting Dedicated Server Upgrade
1 Go to the
Dedicated Servers/Manage Servers menu.
2 Choose the server you want to upgrade.
3 On the page that appears, click the
Request Server Upgrade link. You will see the templates with available dedicated servers.
4 You may select the Get a quote for custom upgrade option and manually fill out custom server configuration. Or, you may cho ose from the list of available templates (to view server details, click a template name):
5 After you click
Submit, your request will be sent to the Parallels H-
Sphere administrator. You will be notified about a charge for this upgrade.
Adding Extra IPs to a Dedicated Server
You receive a server with only one IP address. If it is allowed by the plan you signed up with, you can always send requests for additional IPs from your cp. To send a request for an extra range of IPs:
1 Go to the
Dedicated Servers/Manage Servers menu
2 Choose the server you want to add IPs to
3 On the next page, click
Add Extra IP(s)
4 Fill in the number of IPs you want to add.
196 Dedicated Servers
Creating Reverse DNS Records for Dedicated Server
IPs
Once an additional IP range is assigned to your server, you need to create reverse
DNS records (PTR records) for each IP from this range. This is necessary for IPs not to be blocked by some e-mail internet servers which reject mail from IPs without such records.
To create revers DNS record for an IP:
1 Go to the
Dedicated Servers/Manage Servers menu
2 Choose the server the IP belongs to
3 Click
Edit near the necessary IP range in the Extra IP addresses field.
4 Click the green arrow opposite to the IP.
5 Type in domain name for this IP and click
Submit. The newly added record will appear on the
Edit IP range page.
Important: Setting up reverse DNS records is implemented only for class C network
IPs.
Setting Up Dedicated Server Backup Service
To request regular backup for your dedicated server:
1 Go to the
Dedicated Servers/Manage Servers menu.
2 Choose the server you want to setup backup service for.
3 On the page that appears, click on the icon in the
Backup Services section.
4 Choose a preferable option and press
Submit. Then agree to be billed for the service. Your request will be sent to and managed by the administrator.
5 After that, you will see the scheduled task on the
Backup service settings page (to enter this page, press
Edit for Backup services on the Dedicated
server page).
6 Now that you have configured scheduled backups, you ca n request a custom task. For that, use the
Add button (see the above screenshot) and set time for additional backup.
When the administrator has processed (completed or cancelled) backups of your server, you can see that on the Backup service settings page.
Requesting Dedicated Server Remote Reboot
To request dedicated server remote reboot:
Dedicated Servers 197
1 Go to the
Dedicated Servers/Manage Servers menu.
2 Choose the server you want to request remote reboot for.
3 On the next page, click on the
reboot icon in the Remote Reboot section.
4 Choose a preferable option and press Submit to send the request to the administrator. This will issue a trouble ticket to the administrator with your reboot request.
Cancelling Dedicated Servers
To cancel a dedicated server:
1 Go to the
Dedicated Servers/Manage Servers menu.
2 Click the
Delete icon next to the server name you want to cancel.
3 Fill in the page with necessary information and click Submit.
Schedule automatic server cancellation for the end of the billing period - server will be automatically withdrawn from your account the day before the end of the billing period. After you choose this option, you can see the automatic cancellation date when viewing the server information.
Click the
Cancel Server icon again if you have changed your billing period and want your server to be cancelled accordingly, or if you want to send request for earlier cancellation.
Send request for immediate server cancellation, Send request for server cancellation on
date - trouble tickets with these request will be issued to your upstream provider.
Important: If you choose to cancel a server automatically and then change your mind to continue using it, inform the administrator about this ASAP. It is only the administrator who is empowered to discard or postpone automatic cancellation of dedicated servers.
