Additional Information. Sony KDL-32WD751, KDL-43WD757, KDL-49WD753, KDL-32WD754, KDL-43WD755, KDL-43WD759, KDL-43WD750, KDL-49WD755, KDL-32WD758, KDL-32WD753

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Additional Information

Troubleshooting

When the LED indicator is flashing red, count how many times it flashes (interval time is three seconds).

If the LED indicator flashes red, reset the TV by disconnecting the AC power cord (mains lead) from the TV for two minutes, then turn on the

TV. If the problem persists, contact your dealer or Sony service centre with the number of times the LED indicator flashes red (interval time is three seconds). Press  on the TV to turn it off, disconnect the AC power cord (mains lead), and inform your dealer or Sony service centre.

When the LED indicator is not flashing, check the items as follows.

If the problem persists, have your TV serviced by qualified service personnel.

Picture

No picture (screen is dark) and no sound





Check the antenna (aerial)/cable connection.

Connect the TV to the AC power outlet (mains socket), and press

 on the TV or / on the remote control.

No picture or no menu information from equipment connected to the video input jack appears on the screen

 Press to display the connected equipment

 list, then select the desired input.

Check the connection between the optional equipment and the TV.

Double images or ghosting

 Check the antenna (aerial)/cable connection, location or direction.

Only snow and noise appear on the screen





Check if the antenna is broken or bent.

Check if the antenna has reached the end of its serviceable life (three to five years in normal use, one to two years at the seaside).

Distorted picture (dotted lines or stripes)

 Keep the TV away from electrical noise sources

 such as cars, motorcycles, hair-dryers or optional equipment.

When installing optional equipment, leave some space between the optional equipment and the





TV.

Check the antenna (aerial)/cable connection.

Keep the antenna cable away from other connecting cables.

Picture or sound noise when viewing a TV channel

 Adjust [AFT] (Automatic Fine Tuning) to obtain better picture reception. This function is for analogue TV channels only.

Tiny black points and/or bright points appear on the screen

 The picture of a display unit is composed of pixels. Tiny black points and/or bright points

(pixels) on the screen do not indicate a malfunction.

Picture contours are distorted

 Change the current setting of [Film Mode] to

other settings (page 18).

No colour on programmes



Select [Reset] (page 18).

No picture from the connected equipment appears on the screen







Turn the connected equipment on.

Check the cable connection.

Press to display the connected equipment list, then select the desired input.

 Correctly insert the memory card or other storage device in the digital still camera.

 Use a digital still camera memory card or other storage device that has been formatted according

 to the instruction manual supplied with the digital still camera.

Operations are not guaranteed for all USB devices. Also, operations differ depending on the features of the USB device and the video being played.

Cannot select the connected equipment on the menu or cannot switch the input

 Check the cable connection.

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Sound

No sound, but good picture





Press  +/– or  (Mute).

Check if [Speakers] in [AV Set-up] is set to [TV

Speakers] (page 25).

 Check if the headphone plug is connected to the

TV.

No sound or noisy sound

 Check if the TV system setting is appropriate

(page 19).

Channels

The desired channel cannot be selected

 Switch between digital and analogue mode and select the desired digital/analogue channel.

Some channels are blank

 The channel is for scrambled/subscription service

 only. Subscribe to a pay TV service.

Channel is used only for data (no picture or

 sound).

Contact the broadcaster for transmission details.

Digital channels are not displayed

 Contact a local installer to find out if digital transmissions are provided in your area.

 Upgrade to a higher gain antenna.

To change the tuning range (available depending on your region/country)

 Press the HOME button, then select t [Channel

Set-up] t [Digital Set-up] t [Digital Tuning] t

[Auto Tuning Range].

[Normal]

Searches for available channels within your region/country.

[Full]

Searches for available channels regardless of region/country.

Note

• [Auto Service Update] is available depending on your region/country.

Hint

• You can run [Digital Auto Tuning] after moving to a new residence, changing service providers, or to search for newly launched channels.

• It is recommended that you set [Digital Set-up] t

[Technical Set-up] t [Auto Service Update] to [On] to allow new digital services to be added automatically as they become available. If it is set to [Off], you will be notified of new digital services by an on-screen message and the services will not be automatically added. The availability of this function depends on your region/country. If unavailable, perform [Digital

Auto Tuning] to add new services.

Network

* Cannot use VOD service during recording.

What kind of devices can be connected to use the Screen mirroring function?

 Sony Screen mirroring compatible devices

(Xperia) can be connected.

Video or sound sometimes cuts out

 Devices emitting radio waves, such as other wireless LAN devices or microwave ovens, may interfere with the Screen mirroring function using wireless LAN. Keep the TV or Sony Screen mirroring compatible devices (Xperia) away from

 such devices, or turn them off if possible.

Communication speed may change according to the distance or obstacles between devices, device configuration, radio wave condition, line congestion or what device you use.

Communication may cut out due to the radio wave condition.

Some pay contents cannot be played

 The source device needs to be compatible with

HDCP (High-bandwidth Digital Content

Protection) 2.0/2.1 system. Some pay contents may not be displayed via a non-compatible source device.

Apps are inaccessible

 Check that the LAN cable or AC power cord of the router/modem* has been connected properly.

* Your router/modem must be set in advance to connect to the Internet. Contact your Internet

 service provider for router/modem settings.

Try using apps later. The app content provider’s server may be out of service.

Sometimes video streaming quality is poor when using the wireless LAN

 The wireless network connection quality varies depending on the distance or obstacles (e.g. wall) between the TV and the wireless router (access point), environment interference, and quality of the wireless router (access point).

Wireless LAN connection fails or radio reception conditions are poor

 Check the installation location of the TV and wireless router (access point). Signal condition may be affected for the following reasons.

 Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.

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 There are floors or walls between the wireless router (access point) and TV.

If the problem persists even after checking the above, try making a wired LAN connection.

Poor picture on Internet Video

 Quality depends on the original video provided by the internet contents provider and your connection bandwidth.

Certain internet contents displays a loss of detail, especially during fast-motion or dark scenes

 Video quality and picture size depend on broadband speed and delivery by content providers.

Good picture quality but no sound on the internet contents

 Quality depends on the original content provided by the internet contents provider and your

 connection bandwidth.

Due to the nature of Internet video, not all videos will contain sound.

Your TV cannot connect to the server

 Check the LAN cable or connection to your server

 and your TV.

Check if your network is properly configured on your TV.

A message appears stating that the TV cannot connect to your network

 Check the current network settings. Press HOME, then select [Settings] t [System Settings] t

[Set-up] t [Network] t [Network Set-up] t

[View Network setting and status]. If all of your network settings are “-”, your server may not be connected properly. Check your network connections and/or server’s instruction manual



 for connection information.

Reconfigure your network settings.

If the LAN cable is connected to an active server and the TV has acquired an IP address, check your

DLNA Certified™ media server’s connections and configurations.

Note

 Your IP address configuration can be viewed by selecting the [View Network setting and status] option.

DLNA Certified™ media server is inaccessible although it is listed under [Media] in the

Home Menu

 Check your LAN cable/connection or your server connections. The TV may have lost connection with the server.

 Perform [Server Diagnostics] to check if your media server is properly communicating with the

TV. Press HOME, then select [Settings] t [System

Settings] t [Set-up] t [Network] t [Home

Network Setup] t [Server Diagnostics].

When using the renderer function, music files cannot be played back

 Some applications display a photo file preinstalled in the PC simultaneously with music playback when using the renderer function.

Depending on the pre-installed photo file, music playback may not be possible, but may become possible by changing the photo file.

You could not connect Internet

 Check that the LAN cable or AC power cord of the router/modem* has been connected properly.

* Your router/modem must be set in advance to connect to the Internet. Contact your Internet service provider for router/modem settings.

You do not have YouTube ID

 If you do not have a YouTube ID and password, register them through the address below.

http://www.google.com/device

(You can also register a YouTube ID and password from your PC.)

After registering your ID, you can use it immediately.

General

The TV turns off automatically (the TV enters standby mode)





Check if the [Sleep Timer] is activated (page 24).

Check if the [Duration] is activated by [On Timer]

(page 24) or [Photo Frame Settings] (page 24).



Check if the [Idle TV Standby] is activated

(page 26).

Some input sources cannot be selected

 Select [AV Preset] and select [Always] of the input

source (page 25).

The remote control does not function

 Replace the batteries.

HDMI equipment does not appear on [BRAVIA

Sync Device List]

 Check that your equipment is compatible with

BRAVIA Sync Control.

Cannot select [Off] in [BRAVIA Sync Control]

 If you have connected any audio system that is compatible with BRAVIA Sync Control, you cannot select [Off] in this menu. To change the audio output to the TV speaker, select [TV Speakers] in

the [Speakers] menu (page 25).

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The [Parental Lock] password has been forgotten





Enter 9999 for the PIN code.

Update PIN code by pressing HOME and select

[Settings] t [System Settings] t [Parental Lock] t [Change PIN Code].

Store Display Mode or Promoting Feature

Logo appears on the screen

 On the remote control, press RETURN then press HOME and select [Settings] t [System

Settings] t [Set-up] t [Auto Start-up]. Be sure to select [Home] in [Location].

Specifications

System

Panel system

LCD (Liquid Crystal Display) Panel, LED Backlight

TV system

Depending on your country/area selection/TV model

Analogue: B/G, D/K, L, I

Digital: DVB-T/DVB-C

DVB-T2*

1

Satellite*

1

: DVB-S/DVB-S2

Colour/video system

Analogue: PAL, SECAM, NTSC3.58 (video only),

NTSC4.43 (video only)

Digital: MPEG-2 MP@ML/HL, H.264/MPEG-4 AVC

[email protected], [email protected], H.265/HEVC [email protected]

(Full HD 60fps)

Channel coverage

Depending on your country/area selection/TV model

Analogue: UHF/VHF/Cable

Digital: UHF/VHF/Cable

Satellite*

1

: IF Frequency 950-2,150 MHz

Sound output (Only for 19.5 V supply)

KDL-49WD75x / 43WD75x: 10 W + 10 W

KDL-32WD75x: 5 W + 5 W

Wireless technology

Protocol IEEE802.11b/g/n

Input/Output jacks

Antenna (aerial)/cable

75 ohm external terminal for VHF/UHF

Satellite antenna *

1

Female F-Type Connector, 75 ohm. DiSEqC 1.0,

LNB 13 V/18 V & 22 kHz tone, Single Cable

Distribution EN50494.

/ AV

21-pin scart connector (CENELEC standard) including audio/video input, RGB input and TV audio/video output.

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HDMI IN 1 (ARC), HDMI IN 2

HDMI Video: 1080p(30, 50, 60 Hz), 1080/24p,

1080i(50, 60 Hz), 720p(30, 50, 60 Hz), 720/24p,

576p, 576i, 480p, 480i

PC input:

(Resolution, Horizontal frequency, Vertical frequency)

640 × 480, 31.5 kHz, 60 Hz

800 × 600, 37.9 kHz, 60 Hz

1,024 × 768, 48.4 kHz, 60 Hz

1,280 × 768, 47.4 kHz, 60 Hz

1,280 × 768, 47.8 kHz, 60 Hz

1,360 × 768, 47.7 kHz, 60 Hz

1,280 × 1,024, 64.0 kHz, 60 Hz

* 1,920 × 1,080, 67.5 kHz, 60 Hz

* The 1080p timing when applied to the HDMI input will be treated as a video timing and not PC timing.

Audio: Two channel linear PCM: 32, 44.1 and

48 kHz, 16, 20 and 24 bits, Dolby Digital, Dolby

Digital Plus, DTS

ARC (Audio Return Channel) (HDMI IN 1 only)

PCM, Dolby Digital, Dolby Digital Plus, DTS

DIGITAL AUDIO OUT (OPTICAL)

*5

Two channel linear PCM, Dolby Digital, DTS

AUDIO OUT /  (Stereo mini jack)

Headphone, Audio output, Subwoofer

1, 2 (HDD REC) (Function not available in

Italy)

USB port

CAM (Conditional Access Module) slot

DC IN 19.5 V

AC adapter input

LAN (Depending on your country/area)

10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. 10BASE-T/

100BASE-TX communication rate and communication quality are not guaranteed for this TV.)

Others

Optional accessories

Wall-Mount Bracket: SU-WL450

Operating temperature

0 ºC – 40 ºC

Operating humidity

10 % – 80 % RH (non-condensing)

Power, Product Fiche and others

Power requirements

19.5 V DC with AC adapter

Rating: Input 220 V - 240 V AC, 50 Hz

Energy Efficiency Class

KDL-49WD75x: A+

KDL-43WD75x: A+

KDL-32WD75x: A

Screen size (measured diagonally) (approx.)

KDL-49WD75x: 123.2 cm / 49 inches

KDL-43WD75x: 108.0 cm / 43 inches

KDL-32WD75x: 80.1 cm / 32 inches

Power consumption

In [Standard] mode

KDL-49WD75x: 61 W

KDL-43WD75x: 53 W

KDL-32WD75x: 40 W

In [Vivid] mode

KDL-49WD759: 96 W

KDL-49WD758: 96 W

KDL-49WD757: 96 W

KDL-49WD756: 83 W

KDL-49WD755: 96 W

KDL-49WD754: 83 W

KDL-49WD753: 83 W

KDL-49WD752: 83 W

KDL-49WD751: 83 W

KDL-49WD750: 83 W

KDL-43WD759: 83 W

KDL-43WD758: 83 W

KDL-43WD757: 83 W

KDL-43WD756: 74 W

KDL-43WD755: 83 W

KDL-43WD754: 74 W

KDL-43WD753: 74 W

KDL-43WD752: 74 W

KDL-43WD751: 74 W

KDL-43WD750: 74 W

KDL-32WD759: 71 W

KDL-32WD758: 71 W

KDL-32WD757: 71 W

KDL-32WD756: 57 W

KDL-32WD755: 71 W

KDL-32WD754: 57 W

KDL-32WD753: 57 W

KDL-32WD752: 57 W

KDL-32WD751: 57 W

KDL-32WD750: 57 W

Average annual energy consumption*

2

KDL-49WD75x: 89 kWh

KDL-43WD75x: 77 kWh

KDL-32WD75x: 58 kWh

Standby power consumption*

3

*

4

0.50 W

Display resolution

1,920 dots (horizontal) × 1,080 lines (vertical)

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Dimensions (Approx.) (w × h × d)

with Table-Top Stand

KDL-49WD75x: 109.3 × 69 × 22.9 cm

KDL-43WD75x: 96 × 61.6 × 22.9 cm

KDL-32WD75x: 71.7 × 47.4 × 21.8 cm without Table-Top Stand

KDL-49WD75x: 109.3 × 64 × 5.6 cm

KDL-43WD75x: 96 × 56.5 × 5.6 cm

KDL-32WD75x: 71.7 × 42.9 × 6.1 cm

Mass (Approx.)

with Table-Top Stand

KDL-49WD75x: 12 kg

KDL-43WD75x: 9.8 kg

KDL-32WD75x: 6.9 kg without Table-Top Stand

KDL-49WD75x: 11.3 kg

KDL-43WD75x: 9.1 kg

KDL-32WD75x: 6.4 kg

*1

*2

*3

*4

*5

Not all the TV sets have DVB-T2 or DVB-S/S2 technology or satellite antenna terminal.

Energy consumption per year, based on the power consumption of the television operating 4 hours per day for 365 days. The actual energy consumption will depend on how the television is used.

Specified standby power is reached after the TV finishes necessary internal processes.

Standby power consumption will increase when your TV is connected to the network.

Only on limited region/country/TV model.

Note

• Optional accessories availability depends on countries/region/TV model/stock.

• Do not remove the dummy card from TV CAM

(Conditional Access Module) slot other than to insert a smart card fitted in CAM.

• Design and specifications are subject to change without notice.

Notes on Digital TV function

• Any functions related to Digital TV ( ) will only work in countries or areas where

DVB-T/DVB-T2* (MPEG-2 and H.264/

MPEG-4 AVC) digital terrestrial signals are broadcast or where you have access to a compatible DVB-C (MPEG-2 and H.264/

MPEG-4 AVC) cable service. Please confirm with your local dealer if you can receive a

DVB-T/DVB-T2* signal where you live or ask your cable provider if their DVB-C cable service is suitable for integrated operation with this TV.

• Your cable provider may charge a fee for their services, or require you to agree to its terms and conditions of business.

• This TV set complies with DVB-T/DVB-T2* and DVB-C specifications, but compatibility with future DVB-T/DVB-T2* digital terrestrial and DVB-C digital cable broadcasts are not guaranteed.

• Some Digital TV functions may not be available in some countries/areas and

DVB-C cable may not operate correctly with some providers.

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* Not all the TV sets have 2nd generation T2* Digital

Video Broadcast technology.

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Trademark information

• The terms HDMI and HDMI High-Definition

Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of

HDMI Licensing LLC in the United States and other countries.

• Manufactured under license from Dolby

Laboratories.

Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby

Laboratories.

• “BRAVIA” and

Sony Corporation.

are trademarks of

• “Blu-ray Disc”, “Blu-ray” and “Blu-ray Disc” logo are trademarks of Blu-ray Disc

Association.

• Opera® Devices SDK from Opera Software

ASA. Copyright 1995-2015 Opera Software

ASA. All rights reserved.

• Wi-Fi, Wi-Fi Direct, Miracast, Wi-Fi

Protected Setup and Wi-Fi CERTIFIED Logo are trademarks or registered trademarks of

Wi-Fi Alliance.

• For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc.

DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and

DTS 2.0+ Digital Out is a trademark of DTS,

Inc. © DTS, Inc. All Rights Reserved.

• TUXERA is a registered trademark of Tuxera

Inc. in the US and other countries.

• Windows Media is either a registered trademark or trademark of Microsoft

Corporation in the United States and/or other countries.

• This product contains technology subject to certain intellectual property rights of

Microsoft. Use or distribution of this technology outside of this product is prohibited without the appropriate license(s) from Microsoft.

For satellite models only:

• DiSEqC™ is a trademark of EUTELSAT.

This TV supports DiSEqC 1.0. This TV is not intended for controlling motorized antennas.

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For useful information about Sony products

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