Specifications. MIMAKI UJV55-320

5-2

Chapter 5 Troubleshooting

Troubleshooting

Take appropriate actions as described below before taking the trouble as a failure.

If still the problem is not solved after troubleshooting, contact your dealer or an office of MIMAKI.

Power does not turn on

In most cases, this is due to improper connection of the power cable for the machine or computer. Check that the power cable is connected properly.

Has the power cable been connected between the machine and a power plug socket ?

No

Securely connect the power cable.

Is the main switch ON ?

No

Turn on the main switch. (

P.2-3)

Is the power button located on the front of machine "ON" ?

No Turn on the power button on the front of the machine.

The machine does not start printing

This occurs when the data is not being transmitted to the machine properly.

It can also occur when the printing function does not work properly or the media is not set correctly.

Is the correct interface cable used ?

No

Use the cable exclusive for the machine.

No

Securely connect the interface cable.

Is the interface cable properly connected ?

Yes

Is the message on the display indicating that

INKEND ?

No

(

Add ink to the ink tank, and perform ink charge.

P.1-11)


Media get jammed / media is soiled

Media jamming or stained media is considered to be due to the use of an unsuitable media or improper setting of media.

Is a recommended media used ?

No

Use recommended media.

Is the media not curled or bent ends ?

Yes

Is the height of the head proper?

Yes

Is the media hanging down along the platen ?

No

No

No

 If the media gets clogged, perform the work below:

Open the front cover and raise the clamp lever.

Avoid using any media with curls or bent ends.

Adjust the distance between the media and the head will be 1.5 mm to 2 mm. (

P.2-4)

Use a take-up device (

P.2-7 step 11) or re-

load the media on the machine. (

P.2-4)

Remove the clogged media.

Close the front cover.

Image quality is poor

This section describes the corrective actions to be taken in case the image quality is not satisfactory.

Take remedy for particular problems with image quality. If the remedy does not work, contact your dealer or an office of

MIMAKI.

Phenomenon

White lines / blur / dark stripes (in the direction of travel of the heads)

Measures

(1) Execute the head cleaning. (

P.2-23)

(2) Perform maintenance of the inside of the station. (

P.4-7)

(3) Execute the [MEDIA COMP.] function. (

P.4-12)

(4) If any pieces of paper or dust is attached on the path of the heads such as media press, remove it.

(1) Execute the [MEDIA COMP.] function. (

P.2-24)

Characters are double- or triple-printed in the media feed direction

Disagreement in print positions between outward trip and homeward trip

(1) Execute the [DROP POSITION] function. (

P.2-25)

Ink drops falling on media during printing

(1) Execute the wiper cleaning. (

(2) Execute the ink cap cleaning. (

P.4-7)

P.4-7)

(3) Clean around the head. (

(4)

P.4-12)

Execute the head cleaning [Normal]. (

P.2-23)

(5) Set a shorter interval of Interval Wiping operation. (

P.3-11)

Nozzle is clogged

When nozzle missing is not dissolved even after the head cleaning referring to P.2-23, make sure the following operations.



Maintenance the sub tank by the operations of P.5-5



Carry out air ventilation by the operations of P.5-5



Wash the head nozzle by the operations of P.4-13.



Recovery the nozzle by the operations of P.4-14.

1

2

2

2

5

5-3


Ink tank warning appears

If an ink tank trouble is detected, a warning message appears.

None of printing, cleaning and all the other operations that use ink is available. If an abnormality occurs, perform the following procedures:

• Check the ink amount in the ink tank and if the ink amount is not enough, add ink.

• Once ink tank trouble is displayed, do not leave the ink bottle without replacing it for a long time; otherwise, the machine will lose the nozzle missing prevention function.

If nozzles are clogged, the machine must be repaired by MIMAKI's service engineer.

When the ink leakage occurs

In case of ink leakage, please turn off the main power, unplug the power cable and contact your local distributor, our sales office or our call center.

Displaying the description of ink bottle trouble

The contents of ink bottle error are confirmable by the following operations.

1 Press the key in Local.

LUS120-4

1.

M

90% EXPIRATION 2MONTH

2.

C

80% No Error

3.

Y

80% No Error

4.

K

80% No Error

• The test printing results and the corresponding sub tank numbers are shown below.

• If you perform this setting while a sub tank-related error occurs, the sub tank causing the error is automatically selected. In this case, you cannot select sub tanks by pressing [  ] and [  ].

4-colors ink

Sub Tank

㾎 Y ・ C

㾎 M ・

㾎 M ・

㾎 Y ・ C

Sub tank 1,2

Sub tank 3,4

Sub tank 5,6

Sub tank 7,8

• Test printing results and the corresponding sub tank numbers

1 2 3 4

6-colors + White ink

5 6 7

Sub Tank

㾎 C ・

㾎 Y ・ K

㾎 W ・

㾎 Lm ・ Lc

Sub tank 1,2

Sub tank 3,4

Sub tank 5,6

Sub tank 7,8

8

Sub tank

No.

• Test printing results and the corresponding sub tank numbers

5-4

If an error related to the Sub Tank occurs (Error 618 to 61b)

The Error 618 to 61b are related to the sub tank.

Execute following procedures when an error about sub tank occurs, or when the nozzle is not unclogged after cleaning.

1

2

3

4

Press the (MENU) in Local.

Press and press the

to select “Maintenance”,

key.

• Maintenance MENU appears.

Press press the

to select “Sub Tank”, and

key.

Press to select the sub tank for maintenance, and then press (  ).

• Maintenance is performed only on the sub tanks marked with “  ” (those selected by pressing

[FUNC2]).

• Check the test printing results (

P.2-23), and

then select the sub tanks for maintenance.

5

6

7

1 2 3 4 5 6 7 8

Sub tank

No.

Press the key.

• The maintenance action selection screen appears.

Press the key.

• Discharge the ink in the sub tank, and charge ink into the tank.

• When the charging into the sub tank is completed, the air purging selection screen appears.

Press the

to select action, and press

key.

• Select “Execute” to move to the air purge menu.

• Select “Completed” to perform head cleaning.

If nozzle missing due to color mixture of ink or aeration

If nozzle missing occurs due to color mixture of ink in the head or aeration, push ink or air in the head out from the port.

• Ink may drop from the nozzle during air ventilation.

An operator should not leave this machine during air ventilation.

1

2

Press the (MENU) in Local.

3

Press and press the

to select “Maintenance”,

key.

• Maintenance MENU appears.

Press press the

to select “Air PG”, and

key.

• The station moves downward to the empty absorption position.

• When it lowers to the empty absorption position,

“Open Cover” is displayed on the screen.

Open the right lower maintenance cover.

4

5 Open the maintenance cover before the carriage.


7

8

Press the key.

Press to select the ink channel for maintenance, and then press (  ).

• Maintenance is performed only on the ink channels marked with “  ” (those selected by pressing [FUNC2]).

• Check the test printing results (

P.2-23), and

then select the ink channels for maintenance.

• The test printing results and the corresponding the ink channels are shown below.

4-colors ink

Air PG

㾎 Y ・ C

㾎 M ・

㾎 M ・

㾎 Y ・ C

Ink channel 1

Ink channel 2

Ink channel 3

Ink channel 4

• Test printing results and the corresponding Ink channels

1

2

1 2 3 4 Ink channel

• Ink ports and the corresponding ink channels

2

Maintenance cover

6

• After the work has been completed, attach the removed cover as soon as possible. If you leave it for a long time, UV light may affect ink.

Cover the rail part before the station with a waste cloth etc.

1

2

1

2

3

4

3

4

Ink channel

2

• Be sure to cover the rail part before performing the work. If ink drops on the rail part, ink will be hardened and it may cause the operation defect.

5

5-5

5-6


6-colors + White ink

Air PG

㾎 C ・ M

㾎 Y K

㾎 W ・

㾎 Lm Lc

Ink channel 1

Ink channel 2

Ink channel 3

Ink channel 4

• Test printing results and the corresponding Ink channels

11 Remove the cap of the ink port and set the air purge jig.

1 2 3 4 Ink channel

• Ink ports and the corresponding ink channels

1

2

1

2

3

4

3

4

Ink channel

9

10

Press the key.

Press the key on the start confirmation screen.

• Micropositive pressure starts.

4-colors

Head 3 Head 1 Head 2 Head 4

6-colors +white

12

13

14

• When the valve is hard to open, use the attached longnose pliers and open.

• Do not remove the caps of the ink ports corresponding to unselected channels; otherwise, air may be gotten inside the head, which can lead to nozzle missing.

Discharge ink or purge air from inkport.

(1) Press [FUNC2](  ).

• Discharging of ink and air (positive pressure status) starts.

• In the positive pressure status, [PURGE] appears on the display.

(2) When the discharging is completed, press

[FUNC2](  ) to reduce the momentum of discharging (micropositive pressure status).

• Every time [FUNC2](  ) is pressed, the status switches between micropositive pressure and positive pressure.

• In the micropositive pressure status, [-----] is displayed on the display.

• After 30 seconds remaining in positive pressure state, it automatically states micropositive pressure.

Make sure the display of “Please wait” is off from the display.

15

Remove the jig from the ink port, and cap the ink port.

• It is recommended to remove the jig in the micropositive pressure status to prevent ink from spouting.

• The machine supplies ink into the sub tank containing less ink. Wait for a while until the display changes.

• To continue work, follow the steps 10 and 11.

Press

“END”.

to select “RETRY” or

• To finish work, select “END”, press the A key, and proceed to step 16.

• To continue work, select “RETRY”, press the

[ENTER] key, and follow the steps 8 through 14.

Head 3 Head 1 Head 2 Head 4

16 Wipe ink adhering to the ink port with a waste cloth and remove the waste cloth covering the rail.

• Wipe ink adhering to the ink port. Otherwise, it may cause the operation defect.


17 Close the maintenance cover before the carriage and the right lower maintenance cover of this machine. Then, press the

key.

• Cleaning starts automatically. Wait for a while until cleaning has been completed.

18 Press end the setting.

the key several times to

1

When media heaves up at feeding

We call the status of heaving media at feeding “cockling”.

When media cockling occurs, check the following items:

Note/ checking items

Checking media set status

Adjusting heater temperature

Media feeding

Do not leave the media in the heater warming status

Heighten the head

Measures

(1) Check that the media is set straight and reset it.

(1) Upper pre-heaters’ temperatures.

(1) For roll media, feed the media by about tens of centimeters to one meter.

(2) For leaf media, press [  ][  ] and perform feed/ back feed.

(1) Do not start printing with the media cockled because it may cause media jam.

(1) For the thick media, make the head gap higher before printing.

2

2

2

5

5-7

5-8


Warning / Error Messages

If some trouble occurs, the buzzer sounds and the display shows a corresponding error message.

Take an appropriate remedy for the displayed error.

Warning messages

Errors when performing operations

Message

ERROR 901

INVALID OPERATION

ERROR 902

DATA REMAIN

ERROR 90f

PRINT AREA SHORT

Cause

Operation error

There remains received data that has not yet been printed.

The media is not wide or long enough for printing.

Solution

• Return to the LOCAL screen, check the error status, and take appropriate actions.

• Execute the data clear function.

(

P.2-26)

• If the media width is decreased because the origin is moved, shift the origin to the right to increase the effective media width.

• Replace the media with one having enough width or length.

Errors when ink charging is performed

Message

INK IC Expiration

CHARGE ANYWAY?

NO <

IC Expiration:1MONTH

CHARGE ANYWAY?

NO <

IC Expiration:2MONTH

CANNOT CHARGE

WRONG INK IC

CANNOT CHARGE

INK IC ALREADY USED

CANNOT CHARGE

INK TYPE

CANNOT CHARGE

INK COLOR

CANNOT CHARGE

Expiration

CHARGE ANYWAY?

NO <

Expiration:1MONTH

CHARGE ANYWAY?

NO <

Expiration:2MONTH

CANNOT CHARGE

> YES

> YES

> YES

> YES

Cause Solution

The expiration date for the inserted IC chip has passed.

The expiration date of the inserted IC chip has passed (one month has passed after the specified expiration date).

• Replace the IC chip with the IC chip of a new ink bottle.

• Select [YES] to continue to use the ink.

The expiration date of the inserted IC chip has passed (two months have passed after the specified expiration date).).

The IC chip cannot be read normally.

• Please insert the IC ship of the ink bottle within the expiration date.

• If an error occurs before the expiration date, please check the time of the machine.

• REMOVE the IC chip, and insert again.

• If displaying again, contact a distributor in your district, our office, or our call center to call for service.

An IC chip that has already been charged was inserted.

• Install the new IC chip.

The type of ink on the inserted IC chip is different from the ink in the bottle.

The color of ink on the inserted IC chip is different from the ink in the bottle.

• check WHETHER the IC chip is supplied with the ink bottle.

• Make sure the ink type of ink bottle.

• check WHETHER the IC chip is supplied with the ink bottle.

• Make sure the ink color of ink bottle.

The expiration date of the ink currently in use has passed.

The expiration date of the ink currently in use has passed. (one month has passed after the specified expiration date).

The expiration date of the ink currently in use has passed. (one month has passed after the specified expiration date).

• Select replace operation in the ink tank menu to replace of ink in the tank, and then charge ink again.

• Select [YES] to continue to use the ink.

• Cannot charge ink.

• Select replace operation in the ink tank menu to replace of ink in the tank, and then charge ink again.

Message

INK LEVEL REMAINS

CANNOT CHARGE

INK LEVEL REMAINS

CHARGE ANYWAY?


Cause

The charged ink level is nearly full, so ink cannot be charged.

Ink charging is attempted when the charged ink amount remains more than a certain level.

Solution

• Check if the IC chip provided with the ink bottle is inserted.

• Check if the IC chip provided with the ink bottle is inserted.

• Select [YES] to perform ink charging.

Message displayed in LOCAL

INK ERROR

InkOverflow

TANKlevelH

TANKlevelL

Message Cause

An ink error occurred.

: MCYK It was detected that the overflow of subtank.

: MCYK

: MCYK

The sub tank sensor High does not change though a certain amount of ink has been consumed.

The sub tank sensor Low does not change though a certain amount of ink has been consumed.

Solution

• Check the ink bottle for the supply path corresponding to the indicated color.

• Perform “SUBTANK” of the Maintenance menu. (

P.5-4)

If displaying again, contact your local distributor, our sales office, or service center.

SUPPLY INK

SubtankSens

REPLACE INKTANK : MCYKW_ _ _

INKTNK SENS

Calibration

MCYKW_ _ _

: MCYK

: MCYK

Detected an abnormality of the liquid level sensor of the sub tank.

Time to replace the ink tank of the displayed color (A certain period has passed since the start of use of the ink tank.)

: MCYKW_ _ _ Detected an abnormality of the ink tank sensor.

UV LAMP TEMP. HIGH

Replace UV LAMP

REFILL WATER

Ink could not be supplied to the sub tank.

Not performed the tank calibration.

The UV unit temperature is high.

Time to replace the UV lamp.

Water in the cooling water tank is insufficient.


P.5-4)

Also check the remaining amount of ink in the ink bottle. (

P.1-11)


• Turn the main power off once and turn it back on after some time. (

P.2-3)


• Perform “Replace Ink Tank” (

P.4-22) of

the Maintenance menu.

• The ink charge information is also reset. After replacing the ink tank, charge the new IC chip and refill ink. (

P.1-11)

• Make sure the ink supply unit is connected to the machine.

• Check if any weight or load is taken on the ink tank.

• Implement the "tank calibration" of the Maintenance menu, and perform the correction of the balance. (

P.4-23)

• If the error is still displayed after this,contact a distributor in your district, our office, or our call center to call for service.

• Implement the "tank calibration" of the Maintenance menu. (

P.4-23)

• Wait for a while until the temperature lowers and the message disappears.


• Adjust the amount of light in the "UV mode" in the setting menu.

• If a UV curing is insufficient, contact a distributor in your district, our office, or our call center to call for service.

• Replenish the antifreeze mixed water.

(

P.4-27)

5-9

1

2

2

2

5

5-10


Message

WATER LACK

Take-UP CoverOPEN

Take-UP WRONG

Take-UP LimitDETECT

TAKE-UP ENC WRONG

Take-UP Connect

Take-UP Fuse Err

TAKE-UP TENSION-BAR

Take-UP Voltage

Feeding CoverOPEN

Feeding WRONG

Feeding LimitDETECT

Cause

It has passed more than seven days after water in the cooling water tank become low.

Solution

• Replenish the antifreeze mixed water.

(

P.4-27)

While displaying this warning, you will not be able to print.

It was detected that the media take-up device's cover was open.

• Close the take-up device's cover.

An abnormality occurred in the take-up status of the media take-up machine.

The control limit sensor of the media take-up machine was detected.

• Check if the media setting is set to ROLL when the take-up device is not used.

• Check if the taking-up direction switch and the taking-up manual switch are set correctly.

(

P.2-6,P.2-7)

• Check that the media is set on the media takeup machine correctly.

• Check if the media take-up paper core is running without load.

• Turn ON and OFF the manual switch, and raise the tension bar to a correct position.

• Feed the media in the jog operation in the direction reverse to that used at the time when the error occurred.

• Check if the media can be fed correctly in the jog operation.

• Lower the position of the tension bar at the take-up side.

• If displaying again, contact your local distributor, our sales office, or service center.

An abnormality occurred in the take-up encoder.

• Turn the main power off once and turn it back

The take-up unit is not correctly connected.

on after some time. (

P.2-3)

The take-up fuse is blown.


The media set check at the start of printing detected an abnormality of the take-up tension bar.

• Check the media set condition and remove any cause of the problem.

• Check that the taking-up direction switch is set correctly. (

P.2-6)

An abnormality occurred in the take-up unit voltage.

It was detected that the media feeding device's cover was open.

• Turn the main power off once and turn it back on after some time. (

P.2-3)


• Check the cover of the feeding unit.

Even if you close the cover, If displaying again, contact your local distributor, our sales office, or service center.

An abnormality occurred in the feeding status of the media feeding machine.

The control limit sensor of the media feeding machine was detected.

• Check if the media setting is set to ROLL when the feeding device is not used.

• Check if the taking-up direction switch and the feeding manual switch are set correctly.

• Check that the media is set on the media feeding machine correctly.

• Check if the media feeding paper core is running without load.




• Lower the position of the tension bar at the feeding side.


Message

FEEDING ENC WRONG

Feeding Connect

Feeding Fuse Err

FEEDING TENSION-BAR

Feeding Voltage

NCU SENSOR LEVEL LOW

Nozzle Missing

Print Stopped

NCU FLUSH POS

Nozzle check OFF

NCU CENTER POS

Nozzle check OFF

NCU SN ADJST

Nozzle check OFF

NCU NZK CHK (HW)

Nozzle check OFF

NCU NZK CHK (MARK)

Nozzle check OFF

NCU CONNECT

REPLACE NCU

REPLACE NCU INK PAD

NCU ERROR

Nozzle check OFF

REPLACE WIPER

DATA REMAIN

MACHINE TEMP./H ***°C

MACHINE TEMP./L ***°C


Cause Solution

An abnormality occurred in the feeding encoder.

• Turn the main power off once and turn it back

The feeding unit is not correctly connected.

The feeding fuse is blown.

on after some time.(

P.2-3)


The media set check at the start of printing detected an abnormality of the feeding tension bar.

• Check the media set condition and remove any cause of the problem.

• Check that the feeding direction switch is set correctly. (

P.2-6)

An abnormality occurred in the feeding unit voltage.

The NCU sensor sensitivity is falling.

• Turn the main power off once and turn it back on after some time.(

P.2-3)


• Replacement of the NCU is recommended.

• Contact your local distributor, our sales office, or service center.

Because the nozzle check found nozzles missing, printing was stopped.

1

Because an NCU-related error occurred during nozzle check, printing was stopped and the nozzle check function was turned OFF.

• Check the nozzle condition. If there is plenty of deflection and/or nozzle missing, clean and restore the affected nozzles. (

P.2-23)


2

The NCU unit is not connected.

The nozzle check function cannot be used.

The NCU sensor sensitivity is too low to correctly judge nozzle missing.


The NCU ink pad is full.

Because an NCU-related error occurred during nozzle check, printing was stopped and the nozzle check function was turned OFF.

• Turn the main power off once and turn it back on after some time.(

P.2-3)


• NCU replacement is necessary.

Contact our service desk or your local distributor to call for service.

• It is necessary to replace the NCU ink pad.

Contact your local distributor, our sales office, or service center.


P.2-23)


Time to replace the wiper on the capping station

(The number of times of wiping has reached a specified value.)

• Perform [Replace Wiper] in [Station], and replace the wiper. (

P.4-20)

Data was received.

The machine is hot.

The machine is cold.

• Execute the data clear. (

P.2-26)

Restart if the error message remains after the execution of the data clear.

• Use cooling equipment to lower the room temperature to a specified range.

• Wait until the machine cools down.


• Use a heating system to raise the room temperature to a specified range.

• Wait until the machine warms up.

• If displaying again displaying again, contact your local distributor, our sales office, or service center.

5-11

2

2

5

5-12


Message

Please check the hight of Jam Sensor

Cause

The height of the jam sensor is not correct.

MEDIA JAM

Cover Open

Detected media jam.

Detected cover open.

Solution

• Match the height of the jam sensor to the appropriate height.

• Eliminate the media jam and press the

[ENTER] key.

If the problem can not be eliminated, contact a distributor in your district, our office, or our call center to call for service.

• Check the cover (front cover, right maintenance cover, left maintenance cover), close the cover if open, and press the [ENTER] key.

If the problem can not be eliminated, contact a distributor in your district, our office, or our call center to call for service.


Error messages

When an error message is displayed, eliminate the error according to the chart below.

If displaying again, contact your dealer or an office of MIMAKI to call for service.

Message

ERROR 04

PARAM ROM

ERROR 108

HD CONNECT

ERROR 108

HD THERMIS

ERROR 108

HD MEM EMP

ERROR 108

HD TYPE

ERROR 128

HDC FIFO OVER

ERROR 128

HDC FIFO UNDER

ERROR 128

BATTERY EXCHANGE

ERROR 12a

HDC SPEED [12 ]

ERROR 12b

HEAD ROM WR

ERROR 12e

HeadFaild /HDC[**]

ERROR 130

HD DATA SEQ

ERROR 148

E-LOG SEQ

ERROR 151

Main PCB V1R2

ERROR 152

Main PCB V2R5

ERROR 153

Main PCB V3R3

ERROR 154

Main PCB V05

ERROR 155

Main PCB V36-1

ERROR 157

Main PCB VTT

ERROR 158

Main PCB V36-2

ERROR 15f

HEAD DRIVE HOT

ERROR 16e

Main PCB V3R3B

ERROR 171

NEW HEAD CONNECT

[1234 ]

[1234 ]

[1234 ]

[1234 ]

Cause

The PCB is defective.

Abnormal connection of the print head

Abnormal temperature of the print head

The print head has been broken.

Control circuit board is defective.

The battery life end of the internal clock is detected.

Ink discharge control error

Head control error

The print head has been broken.

Control circuit board is defective.

An error occurred in the main power.

The temperature abnormality of control circuit board has been detected.


Connection of a new head was recognized.

Solution

• Turn the main power off once and turn it back on after some time.

If displaying again, contact your local distributor to call for service.

• Contact your local distributor to call for service.



1

2

2

2

5

5-13

5-14


Message

ERROR 186

HDC OVERFLOW [12 ]

ERROR 186

HDC UNDERFLOW [12 ]

ERROR 187

HDC SLEW RATE [12 ]

ERROR 188

HDC MEMORY [12 ]

ERROR 18a

Main PCB V_CORE

ERROR 18b

Main PCB V1R5B

ERROR 18c

Main PCB V12

ERROR 18e

FLS NOT COMP [12 ]

ERROR 18f

OFFSET START [12 ]

ERROR 18f

OFFSET END [12 ]

ERROR 19d

HDC V36 [12 ]

ERROR 19f

LED CONNCT ERR**

ERROR 201

COMMAND

ERROR 202

PARAMETER

ERROR 203

Ment Command

ERROR 206

PRINTING MODE

ERROR 304

USB INIT ERR

ERROR 305

USB TIME OUT

ERROR 306

USB GET DESC

ERROR 401

MOTOR X

ERROR 402

MOTOR Y

ERROR 403

X CURRENT

ERROR 404

Y CURRENT

ERROR 41b

** NO MEDIA **

ERROR 423

TAKE-UP TENSION-BAR

ERROR 424

FEEDING TENSION-BAR

Cause





Abnormal ink discharge voltage was detected.

UV-LED board unconnected

Solution



Abnormal communication between PC and printer

• Check the USB cable connection. Use a USB cable conforming to the standard.

• Check the USB cable connection. Use a USB cable conforming to the standard.

• Check output conditions.

USB device error.

An excessive load was applied to the X motor.


• If displaying again, contact your local distributor to call for service.

An excessive load was applied to the Y motor.

An error due to an excessive current of the X motor was detected.

An error due to an excessive current of the Y motor was detected.

With no media loaded properly, the clamp moved down.

The media set check detected abnormality of the take-up tension bar at the start of printing.

The media set check detected abnormality of the feeding tension bar at the start of printing.

• Load media so that the media comes within the range of the media sensor.

• Check the media set condition, and remove any problem.

ERROR 427

Take-UP CoverOPEN

ERROR 428

Feeding CoverOPEN

ERROR 429

Take-UP LimitDETECT

ERROR 42a

Feeding LimitDETECT

ERROR 432

Take-UP Connect

ERROR 433

Feeding Connect

ERROR 436

Take-UP Fuse Err

ERROR 437

Feeding Fuse Err

ERROR 442

Take-UP Voltage

ERROR 443

Feeding Voltage

ERROR 44d

STATION POS ERROR

ERROR 44e

UV UNIT FAN ERROR

ERROR 46b

TAKE-UP ENC WRONG

Message

ERROR 425

Take-UP WRONG

ERROR 426

Feeding WRONG


Cause

An error occurred in the take-up status of the take-up unit.

An error occurred in the take-up status of the feeding unit.

Solution

• Check if the media setting is set to ROLL when the take-up device is not used.

• Check if the taking-up direction switch and the taking-up manual switch are set correctly.

• Check that the media can be taken up to the take-up unit.

• Check if the media take-up paper core is running without load.



• Check if the media setting is set to ROLL when the feeding device is not used.

• Check if the taking-up direction switch and the feeding manual switch are set correctly.

• Check that the media can be taken up to the feeding unit.

• Check if the media feeding paper core is running without load.



It was detected that the media take-up device's cover was open.

It was detected that the media feeding device's cover was open.

• Close the take-up device's cover.

• Close the feeding device's cover.

The take-up limit was detected.

The feeding limit was detected.


• Lower the position of the tension bar on the take-up side by using the manual switch.


• Lower the position of the tension bar on the feeding side by using the manual switch.

Take-up device connection destination error

Feeding device connection destination error

Take-up fuse blown

Feeding fuse blown

An abnormality occurred in the take-up unit voltage.

An abnormality occurred in the feeding unit voltage.



Abnormal station position

The UV unit fan does not operate.

An error occurred in the take-up device.

1

2

2

2

5

5-15

5-16


Message

ERROR 46c

FEEDING ENC WRONG

ERROR 50a

Y ORIGIN

ERROR 50c

MEDIA WIDTH SENSOR

ERROR 50f

L-SCALE BLACK

Cause

An error occurred in the feeding device.

Y-origin could not be detected.

The media width has not been detected correctly.

Abnormal linear scale.

Solution



• Check the media set position.

• Clean the media sensor. (

P.4-3)



ERROR 516

MEDIA SET POSITION R

ERROR 516

MEDIA SET POSITION L

The media is set outside the proper area.


ERROR 531

INKTNK SENS

ERROR538

CHECK MEDIA SET POS.

ERROR 607

CAP CLEANING

: MCYKW_ _ _

Detected an abnormality of the ink tank sensor.

The media is not set in the correct position.

• Make sure the ink supply unit is connected to the machine.

• Check if any weight or load is taken on the ink tank.

• Implement the "Tank Calibration" of the Maintenance menu, and perform the correction of the balance.

• If displaying again, contact a distributor in your district, our office, or our call center to call for service.


ERROR 617

SubtankSens

ERROR 618

TANKlevelH

ERROR 619

TANKlevelH

ERROR 61a

InkOverflow

ERROR 61b

SUPPLY INK

ERROR 64b

Nozzle Missing

ERROR 64c

NCU ERROR

ERROR 650

NCU CONNECT

ERROR 651

REPLACE NCU

: 1234

: 1234

: 1234

: 1234

: 1234

Time to clean the cap

Detected an abnormality of the liquid level sensor of the sub tank.

• Clean the cap. (

P.4-7)



The sub tank sensor High does not change though a certain amount of ink has been consumed.

The sub tank sensor Low does not change though a certain amount of ink has been consumed.

It was detected that the overflow of subtank.


P.5-4)

Even if you perform, it may be displayed, contact your local distributor to call for service.

Ink could not be supplied to the subtank.

The automatic nozzle check judged nozzles “No good ”.


P.5-4)

Also make sure the ink remaining in the ink bottle. (

P.1-11)

Even if you perform, it may be displayed, contact your local distributor to call for service.


P.2-23)

If displaying again, contact our service desk or your local distributor to call for service.

Printing stopped because an error occurred during the nozzle check.

The NCU unit is not connected.?



The NCU sensor sensitivity is too low to correctly judge nozzle missing.



Message

ERROR 652

NCU NZK CHK (HW)

ERROR 653

NCU NZK CHK (MARK)

ERROR 654

NCU CENTER POS

ERROR 655

NCU FLUSH POS

ERROR 656

NCU SN ADJST

ERROR 657

REPLACE NCU INK PAD

ERROR 658

NCU SENSOR LV LOW

ERROR 702

THERMISTOR

ERROR 703

! PRE HEATER BRK

ERROR 705

WATER LACK

ERROR706

UV LAMP TEMP. HIGH

ERROR 707

! HD HEATER BREAK

ERROR 710

HEATER TEMP ERROR

ERROR 714

INK HEATER COM ERR

ERROR 715

InkHeater Thr

ERROR 716

InkHeater Tmp

ERROR 717

InkHeater Brk

ERROR 718

InkHeaterPCB Thr

ERROR 719

InkHeaterPCB Fuse

ERROR 71a

UV-DRV Fuse

Cause Solution

The NCU cannot correctly recognize the ink discharge, because there are frequent nozzle missing and ink droplet misalignment.

Adjustment of the discharge position to the

NCU has failed.


P.2-23)


: 1234

: 1234

: 1234

: 1234

: 1234

: 0**0**

Sensor sensitivity adjustment has failed.

The NCU ink pat is full.

The NCU sensor sensitivity is falling.

The thermistor sensor of a heater is defective.

A pre-heater is disconnected.

Water in the cooling water tank becomes less.

The LED lamp temperature is high.

• Contact our service desk or your local distributor to call for service.

• Replacement of the NCU is recommended.

• Contact our service desk or your local distributor to call for service.



• Refill cooling water by referring to “Refill antifreeze mixed water”. ( P.4-27)

• Stop printing, and wait until the temperature drops sufficiently.

A head heater is disconnected.

An abnormal temperature of the heater was detected.

If the problem is not resolved after the occurrence of this error, the power to the machine is forced OFF.

There was a communication error in the ink heater board.

The ink heater thermistor is defective.




The following message is displayed at startup.

The ink heater is too hot.

I NK HEATER CONTROL

CANCEL < > START

Press [  ] and start ink heater control.


The ink heater is disconnected.

The thermistor on the ink heater relay board is defective.

The fuse on the ink heater relay board was blown.

The fuse on the UV-DRV board was blown.



1

2

2

2

5

5-17

5-18


SYSTEM HALT

Message

SYSTEM HALT (*)

000 :MESSAGE

Solution

Turn the main power off once and turn it back on after some time.


(“000” is the error No.)

Chapter 6

Appendix

This chapter

contains the lists of the specifications and functions of this machine.

Specifications ...................................................................................6-2

Machine specifications .....................................................................6-2

Ink specifications ..............................................................................6-3

Supply item list .................................................................................6-4

Setting orders of ink tanks ................................................................6-5

Sheet for inquiry ...............................................................................6-6

6-2

Chapter 6 Appendix

Specifications

Machine specifications

Print head

Item

Method

Specification

4-colors

Drop-on-demand piezoelectric print heads

4 heads: 2-layered staggered arrangement in 2-line

6-colors + White

300x600 / 300x900 / 600x900 (dpi) Tarpaulins

Printing mode

(scan x feed)

PVC film

300x600 / 300x900 / 600x900 /

900x1200 (dpi)

600x600 / 600x900 (dpi)

300x600 / 300x900 / 600x900 /

900x1200 / 1200x1200 (dpi) *1

Backlit tarpaulin

Usable inks

Ink supply

Capacity of ink tank

Media type

Max. printing width

Roll Media size

Film

Maximum

Minimum

Thickness

Roll outside diameter

Roll weight

*4

Roll inside diameter

　　　　　　　　　　　　　　　　

300x900 / 600x600 / 600x900 /

900x1200 / 1200x1200 (dpi)

*1

LUS-120 ink (M,C,Y,K,Lm,Lc,W) LUS-120 ink (M,C,Y,K)

4-colors: Supplying 3L x 4 bottles 6-colors + White: Supplying 3L x 7bottles

3L-bottle x 1 for each color

PVC film/ tarpaulins/ FF/ transparency film

3200mm (126.0 in)

*2 *3

3250mm (1524 mm each when twin rolls are set. 1620 mm when roll holders are used.)

(128.0 in (60.0 in each when twin rolls are set. 63.8 in when roll holders are used.))

210mm (8.3in)

1 mm or less (0.04 in or less)

When using take-up unit and feeding unit:Φ250 mm or less (Φ9.8 in or less)

When using feeding unit:100kg or less (220.4lb or less)

When using roll holder:18kg or less (39.6lb or less)

When using take-up unit and feeding unit:3 inches

When using roll holder:2 or 3 inches

Leaf media size

Margin

Distance accuracy

Printing surface

Roll end treatment

Maximum

Minimum

Leaf media

Roll media

Reproducibility

Regardless of inside and outside

The roll end is gently fixed to the core with weak-adhesive tape or weak glue for easy removal.

3250mm (128.0in)

210mm (8.3in)

Left end and right end : 15 mm (Default) Front : 1400 mm Rear : 1300 mm

(Left end and right end : 0.6 in (Default) Front : 55.1 in Rear : 51.2 in)

Left end and right end : 15 mm (Default) Front : 1600 mm Rear : 1300 mm

(Left end and right end : 0.6 in (Default) Front : 63.0 in Rear : 51.2 in)

Whichever the larger one of ± 1.5 mm or ± 0.3 % of the designated

*5 *6 *7

(Whichever the larger one of ± 0.1 in or ± 0.3 % of the designated

*5 *6 *7

)

± 0.5 mm / 1000 mm (± 0.01 in / 39.4 in) Perpendicularity

Media skew

Head height adjustment

Media delivery

Waste ink tank

Interface

Command

Noise

Power

*9

Power consumption

5 mm or less / 10 m variable (0.2 mm or less / 32.8ft variable)

1.7, 1.9, 2.6, 3.3 mm (0.06, 0.07, 0.10, 0.12 in)

Take-up device supplied as a standard accessory

(switching possible between face in and face out

*8

).

Tank type (10 liter) during standby during continuous printing

USB 2.0 / Ethernet 1000BASE-T

MRL V

Less than 58 dB (FAST-A, Front & Rear & Left & Right 1 m)

Less than 65 dB during discontinuous printing Less than 70 dB

AC200 - 240 ± 10% , 50/60Hz ± 1Hz , 18A or less

4.3 KW or less


Recomended

Environment

Item

Available temp.

Humidity

Guaranteed temp.

Temperature change

Dust

Highest operation height

Printer main unit

4-colors

20 °C to 30 °C (68°F to 86°F)

35 to 65% Rh (No condensation)

20 °C to 25 °C (68°F to 77°F)

± 10 °C / h or less (± 50 °F / h or less)

0.15mg/m

3

(Equivalent to normal office level)

2000 m (6561.7 ft)

850 kg (1873.9 lb)

6-colors + White

Weight

Outside dimensions

Printer main unit 5410 mm(W) x 995 mm(D) x 1440mm(H) (17.7 in(W) x 3.3 in(D) x 4.7in(H))

*1. The maximum print width of 1200x1200dpi is up to 2700mm width.

*2. When print in the print mode 1200x1200dpi, the maximum print range will be “2700mm”.

*3. When use twin roll and print in the print mode of 1200x1200dpi, it is possible to print until 2700mm from the print start position of the media that is set on the right-hand side.

*4. Without deflection of the roll when it is retained at both ends.

*5. The expansion and/or contraction of media is excluded.

*6. The initial meandering of the media which is just set is excluded.

*7. Only if all the following conditions are met:

The media is set in the center of the machine.

The Logical Seek is set to Quality.

When roll holders are used, printing is started on a roll having no deflection.

The take-up device is used.

One roll media is used (except for twin rolls).

*8. “Involuted” for the media take-up direction is recommended.

*9. 65.1dB(A), Operating Condition: Full load Measuring Method: According to clause 1.7.4.2 of Machinery Directive 2006/42/EC

Ink specifications

Supply

Color

Ink capacity

Shelf life

Storage temperature

Item

Storage

Transportation

Specifications

1L Ink bottle

Black ink

Cyan ink

Magenta ink

Yellow ink

Light cyan ink

Light magenta ink

White ink

1 liter

The period is printed on the ink bottle.

Within three months after opening the package even in the available period.

5 to 30˚C (41 to 86˚F)

1 to 60˚C (Storage at temperature of 60˚C (140˚F) is only permitted within 120 hours, and at temperature of 40˚C (104˚F) is permitted within a month.)

• Do not disassemble the ink bottle.

• Ink could freeze if kept in a cold place for an extended period.

• If the ink freezes, thaw it at room temperature (25°C) spending more than three hours before use.However, when you use the frozen ink, the printing quality becomes degraded due to altered ink. Store ink in the environment where ink may not freeze.

6-3

6

6-4


Supply item list

Product No.

I-LUS12-K-BA

I-LUS12-C-BA

I-LUS12-M-BA

I-LUS12-Y-BA

I-LUS12-LC-BA

I-LUS12-LM-BA

I-LUS12-W-BA

SPC-0766

SPC-0527

SPC-0568

SPA-0193

SPA-0263

SPA-0266

SPA-0283

SPC-0569

SPC-0769

Name

UV ink LUS-120 Black ink (1liter)

UV ink LUS-120 Cyan ink (1liter)

UV ink LUS-120 Magenta ink (1liter)

UV ink LUS-120 Yellow ink (1liter)

UV ink LUS-120 Light cyan ink (1liter)

UV ink LUS-120 Light magenta ink (1liter)

UV ink LUS-120 White ink (1liter)

H fan filter

Clean stick for the surroundings of the head 50pcs

Maintenance washing liquid

Wiper kit

Cap ink absorber kit

3L ink bottle

3L W ink tank Assy

F-200/LF-200 CLEANING KIT

Replacement tube for Air Purge Jig

Setting orders of ink tanks

The setting value and the setting orders of the ink tanks differ depending on the ink type you use.

• Refill the ink matching the label.

Do not refill the ink different in color from the label.


Label

W

Bk

Y

C

M

6-5

6


Sheet for inquiry

Use this sheet for troubles and abnormal functions of the machine.

Fill in the following necessary items, and fax the sheet to our sales office.

Company name

Person in charge

Telephone number machine model

Operating OS

Machine information

*1

Error message

Contents of inquiry

6-6

*1. Refer to "Confirming Machine information" of "

About Information MENU

" then fill in necessary information. (

P.3-25)

UJV55-320 Operation Manual

June, 2019

MIMAKI ENGINEERING CO.,LTD.

2182-3 Shigeno-otsu, Tomi-shi, Nagano 389-0512 JAPAN

D202964-14-2

5

062019

© MIMAKI ENGINEERING CO., LTD.2016

YK

FW : 2.50

Specifications. MIMAKI UJV55-320

Troubleshooting

Power does not turn on

The machine does not start printing

Media get jammed / media is soiled

Image quality is poor

Nozzle is clogged

Ink tank warning appears

When the ink leakage occurs

Displaying the description of ink bottle trouble

LUS120-4

1.

90% EXPIRATION 2MONTH

2.

80% No Error

3.

80% No Error

4.

80% No Error

If an error related to the Sub Tank occurs (Error 618 to 61b)

If nozzle missing due to color mixture of ink or aeration

When media heaves up at feeding

Warning / Error Messages

Warning messages

Errors when performing operations

Errors when ink charging is performed

Message displayed in LOCAL

Error messages

SYSTEM HALT

Chapter 6

Appendix

contains the lists of the specifications and functions of this machine.

Specifications

Machine specifications

Ink specifications

Supply item list

Setting orders of ink tanks

Label

Sheet for inquiry

UJV55-320 Operation Manual

June, 2019

2182-3 Shigeno-otsu, Tomi-shi, Nagano 389-0512 JAPAN

D202964-14-2

062019

© MIMAKI ENGINEERING CO., LTD.2016

YK

FW : 2.50

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