Service Station Guide. GMC New Sierra 1500 2000, Silverado 2000, 2000 Silverado 1500 Pickup, 2000 Sierra 1500 Pickup, Sierra 2000
Add to My manuals421 Pages
advertisement
▼
Scroll to page 2
of
421
advertisement
Related manuals
Download
PDF
advertisement
Table of contents
- 1 2000 GMC Sierra (GMT800)
- 2 Copyright 1999 General Motors Corporation
- 3 Table of Contents
- 3 1: Seats and Restraint Systems
- 3 2: Features and Controls
- 4 3: Comfort Controls and Audio Systems
- 4 4: Your Driving and the Road
- 4 5: Problems on the Road
- 5 6: Service and Appearance Care
- 5 7: Maintenance Schedule
- 6 8: Customer Assistance Information
- 7 For Canadian Owners Who Prefer a French Language Manual:
- 8 How to Use this Manual
- 8 Safety Warnings and Symbols
- 9 Vehicle Damage Warnings
- 10 Vehicle Symbols
- 11 Model Reference
- 12 Service Station Guide
- 13 Section 1 Seats and Restraint Systems
- 14 Seats and Seat Controls
- 14 Manual Front Seat
- 15 Cushion Tilt (If Equipped)
- 15 Manual Lumbar Control (If Equipped)
- 16 Power Seat(s) (If Equipped)
- 17 Power Lumbar Control (If Equipped) Memory Seat (If Equipped)
- 18 Heated Front Seats (If Equipped) Reclining Seatbacks
- 20 Head Restraints
- 20 Seatback Latches
- 21 Easy Entry Seat (Extended Cab Only) (If Equipped)
- 22 Rear Seat (Extended Cab)
- 22 Folding the Rear Seat
- 23 Safety Belts: They’re for Everyone
- 24 Why Safety Belts Work
- 27 Here Are Questions Many People Ask
- 27 About Safety Belts and the Answers
- 28 How to Wear Safety Belts Properly
- 28 Adults
- 28 Driver Position
- 29 Lap-Shoulder Belt
- 35 Safety Belt Use During Pregnancy
- 36 Right Front Passenger Position
- 36 Air Bag System
- 38 How the Air Bag System Works
- 38 Where are the air bags?
- 40 When should an air bag inflate? What makes an air bag inflate?
- 40 How does an air bag restrain?
- 41 What will you see after an air bag inflates?
- 42 AIR BAG OFF Switch
- 45 Servicing Your Air Bag-Equipped Vehicle
- 46 Adding Equipment to Your Air Bag- Equipped Vehicle
- 47 Center Passenger Position
- 47 Lap Belt
- 48 Rear Seat Passengers
- 48 Rear Seat Outside Passenger Positions (Extended Cab)
- 49 Lap-Shoulder Belt (Extended Cab)
- 52 Rear Safety Belt Comfort Guides for Children and Small Adults
- 54 Children
- 54 Smaller Children and Babies
- 58 Child Restraints
- 62 Where to Put the Restraint (Regular Cab Pickup) Where to Put the Restraint (Extended Cab Pickup)
- 63 Top Strap
- 65 Securing a Child Restraint in a Rear Outside Seat Position (Extended Cab)
- 67 Securing a Child Restraint in the Center Front Seat Position
- 67 Securing a Child Restraint in the Center Rear Seat Position (Extended Cab Pickup)
- 69 Securing a Child Restraint in the Right Front Seat Position
- 74 Larger Children
- 77 Safety Belt Extender
- 77 Checking Your Restraint Systems
- 77 Replacing Restraint System Parts After a Crash
- 79 Section 2 Features and Controls
- 80 Keys
- 81 Door Locks
- 82 Power Door Locks (If Equipped)
- 83 Programmable Automatic Door Locks (If Equipped)
- 84 Lockout Prevention
- 84 Keyless Entry System (If Equipped)
- 85 Operation
- 85 Remote Panic Alarm
- 86 Matching Transmitter(s) To Your Vehicle
- 86 Battery Replacement
- 87 Resynchronization
- 87 Rear Access Door (Extended Cab)
- 88 Tailgate
- 88 Tailgate Removal
- 89 Theft
- 89 Key in the Ignition
- 90 Parking at Night
- 90 Parking Lots
- 90 Content Theft-Deterrent (If Equipped)
- 91 Testing the Alarm
- 92 Passlock
- 92 New Vehicle “Break-In”
- 93 Ignition Positions
- 94 Key Release Button (Manual Transmission)
- 94 Retained Accessory Power (If Equipped)
- 95 Starting Your Engine
- 95 Automatic Transmission
- 95 Manual Transmission
- 95 Starting Your V8 Engine
- 97 Starting Your V6 Engine
- 98 Engine Coolant Heater (If Equipped)
- 98 To Use the Engine Coolant Heater
- 99 Automatic Transmission Operation
- 102 Tow/Haul Mode Selector Switch (Automatic Transmission)
- 102 Manual Transmission Operation
- 102 Speed (VORTEC 6000 V8 Engine)
- 104 Speed (VORTEC 4300 V6 and 4800 V8 Engines)
- 105 Shift Speeds
- 105 Shift Light
- 106 Four-Wheel Drive (If Equipped)
- 106 Front Axle Locking Feature
- 106 Manual Transfer Case (If Equipped)
- 108 Automatic Transfer Case (If Equipped)
- 110 Shifting to 4HI or AUTO 4WD
- 110 Shifting to 2HI
- 110 Shifting to 4LO
- 110 Shifting Out of 4LO
- 111 Shifting to NEUTRAL
- 111 Shifting Out of NEUTRAL
- 112 Parking Brake
- 113 Shifting Into PARK (P) (Automatic Transmission Only)
- 114 Leaving Your Vehicle With the Engine Running (Automatic Transmission Only)
- 115 Torque Lock (Automatic Transmission)
- 115 Shifting Out of PARK (P) (Automatic Transmission Only)
- 116 Parking Your Vehicle (Manual Transmission Models Only) Parking Over Things That Burn
- 117 Engine Exhaust Running Your Engine While You’re Parked (Automatic Transmission)
- 118 Manual Selectable Ride (If Equipped)
- 119 Locking Rear Axle
- 120 Windows
- 120 Manual Windows
- 120 Power Windows (If Equipped)
- 121 Swing-Out Windows (Extended Cab)
- 121 Sliding Rear Window (If Equipped)
- 121 Horn
- 121 Tilt Wheel (If Equipped)
- 122 Turn Signal/Multifunction Lever
- 122 Turn Signal and Lane Change Signals
- 123 Turn Signal On Chime
- 123 Headlamp High/Low Beam Changer
- 123 Flash-To-Pass Feature
- 124 Windshield Wipers
- 124 Windshield Washer
- 125 Cruise Control
- 126 Setting Cruise Control
- 126 Resuming a Set Speed
- 127 Increasing Speed While Using Cruise Control
- 127 Reducing Speed While Using Cruise Control
- 127 Passing Another Vehicle While Using Cruise Control
- 127 Using Cruise Control on Hills
- 127 Ending Cruise Control
- 127 Erasing Speed Memory
- 128 Exterior Lamps
- 128 Automatic Headlamp System
- 129 Lamps On Reminder
- 129 Daytime Running Lamps
- 130 Fog Lamps (If Equipped)
- 130 Auxiliary Roof Mounted Lamp Switch (If Equipped)
- 131 Interior Lamps
- 131 Instrument Panel Intensity Control
- 131 Exit Lighting
- 131 Illuminated Entry
- 131 Front Reading Lamps (If Equipped)
- 131 Dome Lamps
- 132 Cargo Lamp
- 132 Battery Run-Down Protection
- 132 Mirrors
- 132 Inside Day/Night Rearview Mirror
- 133 Electrochromic Inside Rearview Mirror with Compass (If Equipped)
- 133 Mirror Operation
- 134 Compass Operation
- 134 Compass Calibration
- 134 Compass Variance
- 135 Electrochromic Inside Rearview Mirror with Compass and Temperature Display (If Equipped)
- 136 Temperature Display
- 136 Electrochromic Mirror Operation
- 136 Compass Operation
- 137 Compass Calibration Compass Variance
- 138 Outside Manual Adjust Mirrors
- 138 Camper Type Outside Mirrors (If Equipped)
- 139 Electric Outside Rearview Mirrors (If Equipped)
- 139 Heated Outside Rearview Mirrors (If Equipped)
- 139 Convex Outside Mirror
- 140 Storage Compartments
- 140 Glove Box
- 140 Center Overhead Console (If Equipped)
- 140 Installing a Garage Door Opener
- 142 Sunglasses Storage Compartment
- 142 Instrument Panel Cupholder (If Equipped)
- 143 Center Console Storage Area (If Equipped) Armrest Storage Compartment
- 143 (If Equipped)
- 144 Ashtrays and Cigarette Lighter
- 144 Front Ashtray
- 145 Accessory Power Outlets
- 145 Sun Visors
- 145 Cellular Telephone (If Equipped)
- 145 OnStar
- 145 System (Option)
- 146 The Instrument Panel
- 146 Your Information System
- 148 Instrument Panel Cluster
- 149 Speedometer and Odometer
- 149 Trip Odometer
- 149 Engine Hour Meter Display
- 149 Tachometer
- 150 Warning Lights, Gages and Indicators
- 150 Safety Belt Reminder Light
- 151 Air Bag Readiness Light
- 152 AIR BAG OFF Light
- 153 Voltmeter
- 154 Shift Light (If Equipped)
- 154 Brake System Warning Light
- 155 Anti-Lock Brake System Warning Light
- 156 Engine Coolant Temperature Gage Transmission Temperature Gage
- 156 (If Equipped)
- 158 Malfunction Indicator Lamp (Service Engine Soon Light)
- 159 If the Light Is Flashing
- 159 If the Light Is On Steady
- 160 Emissions Inspection and Maintenance Programs
- 161 Oil Pressure Gage
- 162 Cruise Light (If Equipped)
- 162 WD Light (If Equipped)
- 162 Tow/Haul Light (Automatic Transmissions Only)
- 162 Fuel Gage
- 163 Message Center
- 163 BATTERY
- 164 TRANS FLUID HOT
- 165 TRANS HOT...IDLE ENGINE
- 166 LOW COOLANT
- 166 CHECK COOLANT TEMP
- 166 ENGINE OVERHEATED
- 166 REDUCED ENGINE POWER (V8 Engines Only)
- 167 CHECK ENG OIL PRESSURE
- 167 CHECK ENG OIL LEVEL
- 167 CHANGE ENGINE OIL
- 167 SECURITY
- 168 SERVICE 4WD (If Equipped)
- 168 LOW WASHER FLUID
- 168 CARGO LAMP ON
- 168 LOW FUEL
- 169 Section 3 Comfort Controls and Audio Systems
- 170 Comfort Controls
- 170 Standard Comfort Controls
- 170 Fan Knob
- 170 Temperature Knob
- 170 Mode Knob
- 171 Heater and Air Conditioning Comfort Controls (If Equipped)
- 171 Fan Knob
- 171 Temperature Knob
- 171 Mode Knob
- 173 Air Conditioning
- 173 Passenger Compartment Air Filter (If Equipped)
- 174 Heating Defogging and Defrosting
- 174 Rear Window Defogger (If Equipped)
- 175 Ventilation System
- 176 Ventilation Tips
- 176 Audio Systems
- 176 Setting the Clock for Systems with SET Button
- 176 Setting the Clock for Systems with HR and MN Buttons
- 177 AM-FM Stereo
- 177 Playing the Radio
- 177 Finding a Station
- 178 Setting the Tone
- 178 Adjusting the Speakers
- 179 AM-FM Stereo with Cassette Tape Player (If Equipped)
- 179 Playing the Radio
- 179 Finding a Station
- 180 Setting the Tone
- 180 Adjusting the Speakers
- 181 Playing a Cassette Tape
- 181 CD Adapter Kits
- 182 AM-FM Stereo with Cassette Tape Player and Automatic Tone Control (If Equipped)
- 182 Playing the Radio
- 182 Finding a Station
- 183 Setting the Tone
- 184 Adjusting the Speakers
- 184 Playing a Cassette Tape
- 186 CD Adapter Kits
- 186 AM-FM Stereo with Compact Disc Player and Automatic Tone Control (If Equipped)
- 186 Playing the Radio
- 187 Finding a Station
- 188 Setting the Tone
- 188 Adjusting the Speakers
- 189 Playing a Compact Disc
- 190 Remote Compact Disc Player (If Equipped)
- 192 Theft-Deterrent Feature (If Equipped)
- 192 Activating the Theft- Deterrent Feature
- 193 Unlocking the Theft-Deterrent Feature After a Power Loss
- 193 Disabling the Theft- Deterrent Feature
- 194 Understanding Radio Reception
- 194 AM
- 194 FM Stereo
- 194 Tips About Your Audio System
- 195 Care of Your Cassette Tape Player
- 196 Care of Your Compact Discs
- 196 Care of Your Compact Disc Player
- 196 Fixed Mast Antenna
- 197 Section 4 Your Driving and the Road
- 198 Defensive Driving
- 199 Drunken Driving
- 202 Control of a Vehicle Braking
- 203 Anti-Lock Brakes (ABS)
- 205 Using Anti- Lock
- 205 Braking in Emergencies
- 205 Steering
- 205 Power Steering
- 205 Steering Tips
- 205 Driving on Curves
- 206 Steering in Emergencies
- 207 Off-Road Recovery Passing
- 209 Loss of Control
- 209 Skidding
- 210 Off-Road Driving with Your Four- Wheel- Drive Vehicle
- 214 Before You Go Off-Roading
- 214 Loading Your Vehicle for Off-Road Driving
- 215 Environmental Concerns Traveling to Remote Areas
- 216 Getting Familiar with Off-Road Driving
- 217 Scanning the Terrain
- 218 Driving on Off-Road Hills
- 218 Approaching a Hill
- 219 Driving Uphill
- 222 Driving Downhill
- 223 Driving Across an Incline
- 225 Stalling on an Incline
- 225 Driving in Mud, Sand, Snow or Ice
- 226 Driving in Water
- 227 After Off-Road Driving
- 227 Driving at Night
- 229 Driving in Rain and on Wet Roads
- 231 Hydroplaning Driving Through Deep Standing Water
- 232 Driving Through Flowing Water Some Other Rainy Weather Tips
- 233 City Driving
- 234 Freeway Driving
- 235 Before Leaving on a Long Trip
- 236 Highway Hypnosis Hill and Mountain Roads
- 238 Winter Driving
- 238 Driving on Snow or Ice
- 240 If You’re Caught in a Blizzard
- 242 Recreational Vehicle Towing
- 242 Two-Wheel-Drive Vehicles
- 243 Four-Wheel-Drive Vehicles
- 244 Loading Your Vehicle
- 247 Front Axle Reserve Capacity
- 248 Total Vehicle Reserve Capacity
- 248 Truck-Camper Loading Information
- 250 Trailer Recommendations
- 250 Camper Wiring Harness (If Equipped)
- 251 Pickup Conversion to Chassis Cab Towing a Trailer
- 252 If You Do Decide To Pull A Trailer
- 253 Tow/Haul Mode (If Equipped)
- 254 Weight of the Trailer
- 257 Weight of the Trailer Tongue
- 257 Total Weight on Your Vehicle’s Tires
- 258 Hitches
- 258 Safety Chains
- 258 Trailer Brakes
- 259 Driving with a Trailer Following Distance
- 259 Passing
- 259 Backing Up
- 260 Making Turns
- 260 Turn Signals When Towing a Trailer
- 260 Driving On Grades
- 261 Parking on Hills
- 262 When You Are Ready to Leave After Parking on a Hill
- 262 Maintenance When Trailer Towing
- 263 Trailer Wiring Harness
- 263 Basic Trailer Wiring Package
- 264 Heavy-Duty Trailer Wiring Package (If Equipped)
- 265 Camper/Fifth-Wheel Trailer Wiring Package (If Equipped)
- 266 Instrument Panel Jumper Wiring Harness
- 266 Auxiliary Battery (If Equipped)
- 267 Power Winches
- 267 Step-Bumper Pad
- 268 Section 5 Problems on the Road
- 269 Hazard Warning Flashers
- 269 Other Warning Devices
- 270 Jump Starting
- 275 Towing Your Vehicle
- 276 Engine Overheating
- 276 Overheated Engine Protection Operating Mode (V8 Engines Only)
- 277 If Steam Is Coming From Your Engine
- 278 If No Steam Is Coming From Your Engine
- 279 Cooling System
- 281 How to Add Coolant to the Coolant Surge Tank
- 285 Engine Fan Noise
- 285 If a Tire Goes Flat
- 285 Changing a Flat Tire
- 287 Removing the Spare Tire and Tools
- 291 Removing the Flat Tire and Installing the Spare Tire
- 298 Storing a Flat or Spare Tire and Tools
- 301 If You’re Stuck: In Sand, Mud, Ice or Snow
- 302 Rocking Your Vehicle To Get It Out Using the Recovery Hooks
- 304 Section 6 Service and Appearance Care
- 305 Service
- 305 Doing Your Own Service Work
- 306 Adding Equipment to the Outside of Your Vehicle
- 306 Fuel
- 308 Fuels in Foreign Countries
- 309 Filling Your Tank
- 311 Filling a Portable Fuel Container Checking Things Under the Hood
- 312 Hood Release
- 313 VORTEC 4300 V6 Engine
- 314 VORTEC 4800, 5300 and 6000 V8 Engine
- 315 Engine Oil
- 315 Checking Engine Oil
- 316 When to Add Engine Oil
- 317 What Kind of Engine Oil to Use
- 318 Engine Oil Additives
- 318 When to Change Engine Oil
- 319 How to Reset the CHANGE ENGINE OIL Message
- 319 What to Do with Used Oil
- 319 Engine Air Cleaner/Filter
- 321 Passenger Compartment Air Filter (If Equipped)
- 322 Automatic Transmission Fluid
- 322 When to Check and Change
- 323 How to Check
- 324 Checking Transmission Fluid Cold
- 324 Checking the Fluid Level
- 325 How to Add Fluid
- 326 Manual Transmission Fluid
- 326 When to Check
- 326 How to Check
- 327 How to Add Fluid
- 327 Hydraulic Clutch
- 328 When to Check and What to Use
- 328 How to Check and Add Fluid
- 328 Rear Axle
- 328 When to Check Lubricant
- 328 How to Check Lubricant
- 329 What to Use
- 329 Four-Wheel Drive
- 329 Transfer Case
- 329 When to Check Lubricant
- 329 How to Check Lubricant
- 330 What to Use
- 330 Front Axle
- 330 When to Check Lubricant
- 330 How to Check Lubricant
- 331 What to Use
- 331 Engine Coolant
- 332 What to Use
- 333 Checking Coolant
- 334 Adding Coolant
- 334 Coolant Surge Tank Pressure Cap
- 335 Power Steering Fluid
- 335 When to Check Power Steering Fluid
- 335 How to Check Power Steering Fluid
- 335 What to Use
- 336 Windshield Washer Fluid
- 336 What to Use
- 336 Adding Washer Fluid
- 337 Brakes
- 337 Brake Fluid
- 338 Checking Brake Fluid What to Add
- 339 Brake Wear
- 340 Brake Pedal Travel
- 340 Brake Adjustment
- 340 Replacing Brake System Parts
- 341 Battery
- 341 Vehicle Storage
- 341 Bulb Replacement
- 341 Halogen Bulbs
- 342 Headlamps
- 343 Front Turn Signal, Sidemarker and Daytime Running Lamps
- 344 Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp
- 345 Taillamps (Pickup Models)
- 347 Taillamps (Chassis Cab Models)
- 347 Windshield Wiper Blade Replacement
- 348 Tires
- 349 Inflation -- Tire Pressure
- 349 When to Check
- 349 How to Check
- 350 Tire Inspection and Rotation
- 351 When It’s Time for New Tires
- 352 Buying New Tires
- 353 Uniform Tire Quality Grading
- 353 Treadwear
- 353 Traction
- 353 AA, A, B, C
- 354 Temperature
- 354 A, B, C
- 354 Wheel Alignment and Tire Balance
- 354 Wheel Replacement
- 355 Used Replacement Wheels
- 355 Tire Chains
- 356 Appearance Care
- 357 Cleaning the Inside of Your Vehicle
- 357 Cleaning of Fabric/Carpet
- 357 Using Multi-Purpose Interior Cleaner on Fabric
- 358 Special Fabric Cleaning Problems Cleaning Vinyl
- 358 Cleaning Leather
- 359 Cleaning the Top of the Instrument Panel
- 359 Cleaning Interior Plastic Components
- 359 Care of Safety Belts
- 359 Cleaning Glass Surfaces
- 359 Cleaning the Outside of the Windshield and Wiper Blades
- 360 Weatherstrips
- 360 Cleaning the Outside of Your Vehicle
- 360 Washing Your Vehicle
- 360 Cleaning Exterior Lamps/Lenses
- 361 Finish Care
- 361 Protecting Exterior Bright Metal Parts
- 362 Cleaning Aluminum or Chrome- Plated Wheels (If Equipped)
- 362 Cleaning Tires
- 362 Sheet Metal Damage
- 363 Finish Damage
- 363 Underbody Maintenance
- 363 Chemical Paint Spotting
- 364 GM Vehicle Care/Appearance Materials
- 365 Vehicle Identification Number (VIN)
- 365 Engine Identification
- 365 Service Parts Identification Label
- 366 Electrical System
- 366 Add-On Electrical Equipment
- 366 Windshield Wipers
- 366 Power Windows and Other Power Options
- 366 Fuses and Circuit Breakers
- 367 Instrument Panel Fuse Block
- 369 Center Instrument Panel Utility Block
- 370 Underhood Electrical Center
- 374 Replacement Bulbs*
- 375 Capacities and Specifications
- 375 Wheels and Tires
- 376 Cooling System Capacity (Approximate)
- 377 Crankcase Capacity (Approximate)
- 377 Fuel Tank Capacity (Approximate)
- 378 Normal Maintenance Replacement Parts
- 379 Section 7 Maintenance Schedule
- 380 Introduction
- 380 Your Vehicle and the Environment
- 380 Maintenance Requirements
- 381 How This Section is Organized
- 382 Part A: Scheduled Maintenance Services
- 382 Using Your Maintenance Schedule
- 383 Scheduled Maintenance
- 383 Footnotes
- 384 Scheduled Maintenance
- 384 Engine Oil and Chassis Lubrication Scheduled Maintenance
- 385 Scheduled Maintenance
- 396 Part B: Owner Checks and Services
- 396 At Each Fuel Fill
- 396 Engine Oil Level Check
- 396 Engine Coolant Level Check
- 396 Windshield Washer Fluid Level Check
- 396 At Least Once a Month
- 396 Tire Inflation Check
- 396 Cassette Deck Service
- 397 At Least Twice a Year
- 397 Restraint System Check
- 397 Wiper Blade Check
- 397 Spare Tire Check
- 397 Engine Air Cleaner Filter Restriction Indicator Check
- 397 Weatherstrip Lubrication
- 398 Manual Transmission Check
- 398 Automatic Transmission Check
- 398 Hydraulic Clutch System Check
- 398 At Least Once a Year
- 398 Key Lock Cylinders Service
- 398 Body Lubrication Service
- 399 Starter Switch Check Automatic Transmission Shift Lock Control System Check
- 400 Ignition Transmission Lock Check
- 400 Parking Brake and Automatic Transmission PARK (P) Mechanism Check
- 400 Underbody Flushing Service
- 401 Part C: Periodic Maintenance Inspections
- 401 Steering and Suspension Inspection
- 401 Exhaust System Inspection
- 401 Engine Cooling System Inspection
- 402 Throttle System Inspection
- 402 Drive Axle Service
- 402 Transfer Case (Four- Wheel Drive) Inspection
- 402 Brake System Inspection
- 403 Part D: Recommended Fluids and Lubricants
- 406 Part E: Maintenance Record
- 409 Section 8 Customer Assistance Information
- 410 Customer Satisfaction Procedure
- 412 Customer Assistance for Text Telephone (TTY) Users
- 412 Customer Assistance Offices
- 412 United States
- 413 Canada
- 413 All Overseas Locations
- 413 Caribbean Numbers
- 413 GM Mobility Program for Persons with Disabilities
- 414 Roadside Assistance
- 415 Canadian Roadside Assistance
- 416 Courtesy Transportation
- 416 Plan Ahead When Possible
- 416 Transportation Options
- 416 Shuttle Service
- 416 Public Transportation or Fuel Reimbursement
- 417 Courtesy Rental Vehicle
- 417 Additional Program Information
- 417 Warranty Information
- 418 REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT
- 418 REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
- 419 REPORTING SAFETY DEFECTS TO GENERAL MOTORS Ordering Service and Owner Publications in Canada