Troubleshooting. JVC HD52FA97 - 52" Rear Projection TV, HD-61FB97 - 61" Rear Projection TV, HD-56FB97 - 56" Rear Projection TV

Troubleshooting

PROBLEMS

There is no power

The POWER LED and LAMP LED are blinking alternately.

CHECK

• See if the power cord became unplugged.

• Check for a blown fuse or circuit breaker or a power outage.

• It is possible the fan is stuck or the inside temperature is rising abnormally.

Consult your dealer.

• It may be a malfunction that the fan is locked or the temperature has increased.

The POWER LED and LAMP LED are blinking rapidly simultaneously.

There is no picture or sound

• The lamp may not have been installed correctly, or it may be due to a malfunction.

• The lamp door may not be closed correctly.

• The antenna could be disconnected.

• The input mode could be set improperly. See page 64.

• The tuner (Auto Tuner Setup) could be set improperly. See page 34.

• The TV station may be having difficulties. Check to see if other stations are working.

• Use the HDMI cable with HDMI logo . See page 20.

• You can not output audio using the AUDIO OUTPUT under the following conditions:

1) When you have digital sound from an HDMI device connected to the HDMI 1 or

HDMI 2 connection on the back of your TV. (See page 20).

2) When you have analog sound from a DVI device connected to the

AUDIO IN "HDMI 1" connection. (See page 19).

• When you have an HDMI device connected to the HDMI 1 connection on the back of your

TV, your TV detects it, and blocks the analog audio signal coming into the "HDMI 1”

jacks. Therefore, you can not hear any analog sound from the other device conected to the

"HDMI 1" jacks, while you are viewing the images from the HDMI device.

(See page 20).

Remote control is not operating properly or at all

• Check to see that the batteries are still working and properly installed.

• Make sure the remote has a clear sight path to the TV.

• Check that the TV/CATV switch is in the proper position.

• You may be too far from the TV. You must be within 23 feet (7 meters).

You cannot select a certain channel

The power turns off by itself

It does not operate correctly

The clock is wrong

The color quality is poor

There are lines across the picture

• Make sure the channels have been programmed. See "Channel Summary", page 35.

• Check to see if the channel is locked. See "Channel Summary - Lock" page 36.

• Make sure the set did not become unplugged.

• Perhaps the On/Off Timer is set. See page 60.

• Check to see if the Sleep Timer was set. See page 68.

• This television is operated by a microprocessor. It is possible that external noise or

interference is causing the problem. If the television does not function correctly, remove the

electrical plug from the wall outlet and wait a while before inserting it into the wall outlet

again and operating the television.

• The power was interrupted and the clock was not reset. See page 59.

• Tint and Color may be improperly adjusted. See page 55.

• The Video Status mode may be turned to the wrong setting. See page 67.

• There could be interference from another electrical appliance, such as a computer,

another TV or VCR. Move any such appliances further away from the TV.

The picture is spotted • There could be interference from a high-wattage appliance, like a hairdryer or vacuum,

operating nearby. Move the antenna away from the appliance or change to a coaxial

cable connection which is less prone to interference.

There are double pictures (ghosts)

Picture is snowy

(image noise)

• A building or passing airplane can reflect the original signal and produce a second,

slightly delayed one. Adjust your antenna position.

• Your antenna may be damaged, disconnected or turned. Check the antenna

connection. If the antenna is damaged, replace it.

Screen is 80% black

Stereo or bilingual programs can't be heard

The LAMP LED continues blinking

• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 69.

• Make sure the MTS settings are correct. See page 68.

• It may be a malfunction of the internal electrical circuits.

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Troubleshooting

PROBLEMS

Static electricity

CHECK

• It is normal to feel static electricity if you brush or touch the screen.

You hear occasional crackling sounds

• It is normal for the TV to make crackling sounds when first turned on or off. Unless

the sound or picture become abnormal, this is fine.

The following are not malfunctions.

• The television may make a creaking sound if the temperature of the room or the temperature inside the television changes. If there is no problem with the screen or sound, then there is no need to worry.

• The lamp may make a noise when it blows, but this is not dangerous.

• The lamp may make a noise when the power is turned on and a picture is displayed on the screen. This noise is caused when the mercury inside the lamp is heated, and is not a malfunction.

• The still parts of a picture may remain on the screen. This is a characteristic of HD-ILA elements and not a malfunction. The picture will disappear over time.

• The operation of this television is not guaranteed below 0ºC. If the power is turned on while the temperature is below 0ºC, the picture may be disturbed. Use the television when the temperature is 0ºC or higher.

• Although the HD-ILA element is manufactured with high-precision technology, please understand that some pixels may be lost or permanently displayed.

• There is a cooling fan built-in to the television. Please understand that this fan will make some noise when the television is on and while cooling.

• Although the picture may be temporarily disturbed and noise may be seen on the screen if the power is turned on immediately after it has been turned off. This is not a malfunction.

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