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Using an Extender
5.
Using an Extender
The information in this chapter is not required to operate the extender. It is provided to help understand how the extender works as part of WeR@Home™
Once installed, an extender and its connected devices work automatically as part of your
WeR@Home™.
An extender inherits its hub’s settings, configurations, and associated users.
For example, an extender uses the same time zone and arming delay setting as its hub.
Each change in a hub’s configuration is automatically applied to all the hub's extenders.
All devices connected to an extender display in the app in the same way and place as devices connected to the hub.
All events reported by devices connected to an extender display in the app in the same way and place as devices connected to the hub.
A key fob works only with the extender or hub it is paired with.
A detection by a device connected to an extender has the same effect as a detection by a device connected to the hub.
Each command:
To the hub, is duplicated on the extender.
To the extender, is duplicated on the hub.
Each notification from the hub or the extender goes to your WeR@Home™.
You cannot use an extender as a hub. Neither can you use a hub as an extender.
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Using an Extender
The following table details what happens when the hub and extender are online and offline.
Table 1: Hub and Extender Operations
Hub
Online
Online
Status
Extender
Online
Offline
Offline
Offline
Online
Offline
Operation
System fully operational
Devices connected to the hub are operational.
Devices connected to the extender are operational, but unable to send detection reports or receive commands. A message displays in the app confirming loss of connection with these devices.
When the extender is online again, accumulated detection reports are sent, and commands received and implemented.
For example, in such a case if the user sent an instruction to arm the system, only the devices connected to the hub would arm. When the extender is online again, it is automatically armed by the server.
Devices connected to the extender are operational.
Devices connected to the hub are operational, but unable to send detection reports or receive commands.
When the hub is online again, accumulated detection reports are sent, and commands received and implemented.
For example, in such a case if the user sent an instruction to arm the system, only the devices connected to the extender would arm.
System not operational.
When online again, accumulated detection reports are sent, and commands received and implemented.
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Using an Extender
NOTE: The status of the extender is displayed on the app dashboard in the following cases only:
Extender is offline
Hub is offline and extender is not offline
Hub and extender status do not match
Failure of power supply to the extender causing it to use the backup battery
No backup battery in the extender
Hub and extender software do not match. For example, this can happen if you upgrade the hub but not the extender
12 WeR@Home™ Smart Extender
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