Accessibility Features
Topics:
•
Features for Hearing-Impaired Users
•
Features for Mobility-Impaired Users
•
Features for Vision-Impaired and Blind Users
Polycom products include a number of features to accommodate any type of user. The following sections describe accessibility features for hearing, vision, or mobility-impaired users available on VVX Business
Media Phones.
Features for Hearing-Impaired Users
Polycom phones include many features that enable users with hearing impairments to use various features on the phone.
The following table lists the accessibility features for hearing-impaired users.
Accessibility Features for Hearing-Impaired Users
Accessibility Feature Description
Visual message indicators
Adjustable ring tone and volume
Adjustable Call Volume
Visual notifications
Visual ringing
Electronic hookswitch
An indicator light on the phone indicates that new messages are waiting. Icons on the screen also indicate that the phone has new messages.
You can choose from a variety of ring tones for the phone.
You can also change the volume of the ringer to suit your needs and choose different ring tones for contacts.
While in a call, you can raise or lower the volume of the audio from the far end and of any other sounds on the device.
Status and icon indicators let you know when calls are incoming, outgoing, active, or held. Indicators can also indicate the device's status and if features are enabled.
Certain VVX models have visual ringing that enables the screen to flash bright orange for incoming calls (contact your system administrator to enable this feature).
If you use a headset that supports electronic hookswitch
(EHS), you can use the controls on your headset to answer and end calls. Additionally, you may be able to mute calls and control volume from your headset.
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Accessibility Features
Accessibility Feature
Headset Memory Mode
Hearing Aid Compatible (HAC) handsets
TTY support
Description
If you use a headset, you can set up your phone to use your headset for all calls.
All phones are Hearing Aid Compatible (HAC) and have telecoils that magnetically couple to most forms of wearable hearing aids per FCC section 508 (compliant to ADA Section
508 Recommendations: Subpart B 1194.23).
The phones supports commercial TTY devices such as
Ultratec Superprint. Additionally, the phones provide acoustic coupled TTY support.
Related Links
Changing Audio Settings
on page 121
Enable Electronic Hookswitch on page 131
Use Your Headset for All Calls on page 130
Icons and Status Indicators on page 22
Features for Mobility-Impaired Users
Polycom phones include features that enable users with mobility impairments to perform various functions on the phone.
The following table lists the accessibility features for mobility-impaired users.
Accessibility Features for Mobility-Impaired Users
Accessibility Feature Description
Auto-answer feature
Headset Memory Mode
Touchscreen
Large keys
Built-in speakerphone
Adjustable phone stand
You can enable the phone to auto-answer calls so you don't have to choose an option to answer a call.
If you use a headset, you can set up your phone to use your headset for all calls.
With a large touchscreen, you can select, swipe, and press to perform functions and activate features.
The large keys on the phone console enable you to access phone features and functions.
A built-in speakerphone allows you to hear audio on the device without having to use a handset or headset.
You can adjust the phone stand to various angles so your phone sits at a comfortable angle on your desktop (see your phone's Quick Start Guide on
Polycom Voice Support web page).
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Accessibility Features
Accessibility Feature
Polycom Desktop Connector application
Description
You can use your computer's mouse and keyboard to enter information and navigate screens on your phone.
Related Links
Answer Calls Automatically on page 45
Controlling Your Phone with Polycom Desktop Connector
on page 132
Use Your Headset for All Calls on page 130
Controlling Calls with Electronic Hookswitch on page 132
Features for Vision-Impaired and Blind Users
Polycom phones include various features that enable users with visual impairments to use many of the features on the phone.
The following table lists the accessibility features for visually-impaired and blind users.
Accessibility Features for Vision-Impaired and Blind Users
Accessibility Feature Description
Adjustable backlight settings
Auto-answer feature
Tactile “5” key with raised bumps
Large keys
Physical line keys
You can change the brightness of the screen by adjusting backlight intensity settings.
You can enable the phone to auto-answer calls so you don't have to choose an option to answer a call.
The “5” key has two bumps that enable you discern the position of other keys on the keypad.
The large keys on the phone console enable you to access phone features and functions.
VVX 300 series and 400 series phones have physical line keys that you can press to answer and end calls.
Physical feature keys Many features on the phones are accessible by pressing feature keys on the phone console.
Tactile-discernible number, feature, and navigation keys
Keys on the phone console are discernible by their size and shape.
Illuminated feature keys Many feature keys are illuminated when activated so you're alerted when a feature is enabled.
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Accessibility Feature
Microphone mute feature
Related Links
Backlight Intensity and Timeout
on page 110
Accessibility Features
Description
The system plays an alert tone when the microphones are muted or unmuted using any of the Mute keys on the device or far-end system. The system plays an alert tone periodically if the device is muted for a set period of time.
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