Overview. Brother PT-E800W

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Troubleshooting

Overview

This chapter explains how to resolve typical problems you may encounter when using the P-touch labeling system. If you have any problems with the P-touch labeling system, first make sure you have performed the following tasks correctly:

 Connect the P-touch labeling system to an AC power outlet or install the battery (see

Connecting the

Power Supply on page 5 or

Installing the Rechargeable Li-ion Battery on page 194).

 Remove all protective packaging from the P-touch labeling system.



Install and select the correct printer driver (see Installing the Printer Driver and Software on page 64).



Connect the P-touch labeling system to a computer or mobile device (see Connecting the P-touch

Labeling System to a Computer on page 64).

 Close the top cover completely.



Insert a tape cassette correctly (see Inserting a Tape Cassette on page 6).

If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter, you are unable to resolve your problem, visit the Brother support website at support.brother.com.

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