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DGS-3400 Series Layer 2 Gigabit Ethernet Managed Switch CLI Manual
73
T ECHNICAL S UPPORT C OMMANDS
The Technical Support commands in the Command Line Interface (CLI) are listed (along with the appropriate parameters) in the following table.
Command show tech_support upload tech_support_toTFTP
Parameters
<ipaddr> <path_filename 64>
Each command is listed, in detail, in the following sections.
show tech_support
Purpose
Syntax
Description
Parameters
Restrictions
Used to show the information of technique’s support. show tech_support
This command is especially used by the technical support personnel to dump the device overall operation information. The information is project dependent and includes the following information.
•
Basic System information
• system log
•
Running configuration
•
Layer 1 information
•
Layer 2 information
•
Layer 3 information
•
Application
•
OS status
•
Controller’s status
This command can be interrupted by Ctrl - C or ESC when it is executing.
None.
Only Administrator and Operator-level users can issue this command.
Example usage:
To show the information of technique’s support:
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DGS-3400 Series Layer 2 Gigabit Ethernet Managed Switch CLI Manual
DGS-3450:admin# show tech_support
Command: show tech_support
#-------------------------------------------------------------------------------
# DGS-3450 Gigabit Ethernet Switch
# Technical Support Information
#
# Firmware: Build 2.70.B56
# Copyright(C) 2010 D-Link Corporation. All rights reserved.
#-------------------------------------------------------------------------------
******************** Basic System Information ********************
[SYS 2000-5-6 23:36:27]
Boot Time : 6 May 2000 23:29:19
RTC Time : 2000/05/06 23:36:27
Boot PROM Version : Build 1.00-B13
Firmware Version : Build 2.70.B56
Hardware Version : A2
Serial number : H2FT29C000004
MAC Address : 00-26-5A-87-41-15
[STACKING 2000-5-6 23:36:27]
CTRL+C ESC q Quit SPACE n Next Page ENTER Next Entry a All
upload tech_support_toTFTP
Purpose
Syntax
Description
Parameters
Restrictions
Used to upload the information of technique’s support. upload tech_support_toTFTP <ipaddr> <path_filename 64>
The upload tech_support_toTFTP command is used to upload the information of technique’s support to TFTP server. The information is project dependent and includes the following information.
•
Basic System information
• system log
•
Running configuration
•
Layer 1 information
•
Layer 2 information
•
Layer 3 information
•
Application
•
OS status
•
Controller’s status
This command can be interrupted by Ctrl - C or ESC when it is executing. ipaddr - Specifies the IP address of TFTP server. path_filename - Specifies the file name to store the information of technique’s support in
TFTP server. The max size of the file name is 64.
Only Administrator and Operator-level users can issue this command.
Example usage:
To upload the information of technique’s support:
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DGS-3400 Series Layer 2 Gigabit Ethernet Managed Switch CLI Manual
DGS-3450:admin# upload tech_support_to_TFTP 10.0.0.66 tech_report.txt
Command: upload tech_support_to_TFTP 10.0.0.66 tech_report.txt
Connecting to server................... Done.
Upload techsupport file................ Done.
Success.
DGS-3450:admin#
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