User Guide. LG OLED65B3PUA

0 LG

Life's Good

User Guide

Please read this manual carefully before operating your set and retain it for future reference . www.lg.com

Contents

Getting Started with LG webOS TV

How to Operate TV

Enjoy Live TV

Apps and Content

Connecting External Devices

2

Making the Most of Smart TV

Settings

Troubleshooting

3

Being Aware of the Information

4

Getting Started with LG webOS TV

Home Tutorial

Using the Home Feature of the LG webOS TV

You can open the Home screen by pressing the button on your remote control.

Roll the Wheel (OK) button on the Magic Remote to scroll through the menu. You can open apps and content or use various features of the smart TV.

• Standard remote control allows you to scroll through the menu with the / buttons.

0 Launch Search .

To see the details, click the Apps and Content Content Search in User Guide .

Launch Quick Settings .

To see the details, click the Settings Quick Settings To Use Setting Function

Quickly in User Guide .

Launch Notifications .

To see the details, click the Making the Most of Smart TV Notifications in User

Guide .

Launch LG Account .

For more information, see Getting Started with LG webOS TV Managing Your LG

Account in User Guide .

Returns to the most recently used TV or external input.

You can use various functions or services.

5

You can run, move, and delete the apps installed on your TV.

• The Home screen is automatically displayed whenever you turn on the TV. To disable this feature, go to General System Additional Settings ➔ Home Settings and set Power On Screen to Recent Input .

• The availability of and access to Contents and Services in LGE Device are subject to change at any time without prior notice.

• Available features vary depending on the region or service.

Manage Home

Manage LG webOS TV Home

You can change the order of the displayed apps or content lists by pressing the button on the remote control.

01 Select the app you want to edit, and then press and hold the Wheel (OK) button on the remote control to enter the Edit App List mode.

Alternatively, you can press the Edit App List button located at the end of the App

List .

02 Move to the desired position and press the Wheel (OK) button to change the position of the app.

•

03 After editing is complete, click Close at the bottom of the screen to exit the Edit App mode.

• Default TV apps cannot be deleted.

6

0 The apps will be automatically arranged according to their frequency of use.

f) Reset App Order : Resets the order of items in the app list.

Reset Usage Data : It resets the content view history and the app usage history. If you reset them, it takes some time to receive recommendations for contents again.

Home Settings : When turning the power on, go to the screen that sets the Home behavior or advertising display.

User Guide : Move to the User Guide app.

Prepare Live TV

Watching TV Broadcasting

01 Connect the broadcast antenna/cable to the TV.

02 Launch General Channels ➔ Channel Tuning ➔ Auto Tuning .

Finds and adds only channels being broadcast.

• You may also connect a piece of equipment that can receive broadcasting such as a settop box instead of the antenna/cable.

Launch General External Devices Universal Control Settings .

• To solve a problem related to this function, refer to Troubleshooting section of the User

Guide .

Connecting to the Network

7

Connecting to the Network

If you configure settings for the network, you can use various services such as online contents and applications.

Setting a Wired Network

01 Connect the LAN port of the TV and the router using a LAN cable.

The router should be connected to the Internet beforehand.

• When you connect the TV to the network with a LAN cable, the TV is automatically connected to the network if the router supports DHCP.

If the Network Is Not Automatically Connected

02 Press the button on the remote control.

03 Select General Network ➔ Wired Connection (Ethernet) .

To see the details, click the Settings Network ➔ Wired Connection (Ethernet) in User Guide .

• Some models may not be supported.

Setting a Wireless Network

8

01 Turn on the power of the router connected to the Internet.


03 Select General Network ➔ Wi-Fi Connection .

04 When the network search is complete, the list of networks available for connection is shown.

05 Select a network to connect.

If your Wireless Router is password protected, enter the password configured for the router.

To see the details, click the Settings Network ➔ Wi-Fi Connection in User

Guide .

Network Setting Warnings

• Use standard LAN cable (connect to Cat7 or higher with an RJ45 connector, 10 Base-T, or

100 Base TX LAN port).

• Resetting the router may cause network connection problems. In this case, the router will operate normally if you turn it off and disconnect the TV, and then reconnect and turn it on.

• LG Electronics is not responsible for network connectivity or operation failure due to problems such as equipment failure or disconnected lines.

• The network connection may not work properly because of network settings or the Internet service provider.

• DSL service must use a DSL modem and cable service must use a cable modem. Since only a limited number of network connections may be available, TV network settings may not be used depending on the contract with Internet service provider. (If the contract does not allow more than one device per line, only the already-connected PC may be used.)

• A wireless network can experience interference from other devices that use the 2.4 GHz frequency (wireless phone, Bluetooth device, or microwave oven). Although interference can also happen when using the 5 GHz frequency, it is less likely to occur.

• The wireless environment can make wireless network service run slowly.

9

• Using several wireless devices at the same time can slow your network.

• The access point device must support wireless connections and wireless connection feature must be enabled on the device to have AP (access point) connection. Contact the service provider for availability of wireless connections on the access point.

• Check SSID and security settings of the AP. Refer to the appropriate documentation for

SSID and security settings of the AP.

• If the network is changed by moving the TV or changing the router, you must set up the wireless network again. Existing wireless network connections will not be saved.

• Invalid settings of network devices (wired/wireless line sharer, hub) can cause the TV to operate slowly or not operate properly. Install the devices correctly according to the appropriate manual and network.

• The connection method may differ depending on the AP manufacturer.


Guide .

Managing Your LG Account

LG Membership

Logging in with LG Account enables you to use customized recommended content and various app services.

You can sign up for LG membership and log in with your email address in LG Account .

Alternatively, you can sign up for LG membership using the ID and password of an external service account.


02 Select the at the top right.

03 Start signing up for LG Membership by selecting one of the suggested login methods.

04 Agree to the User Agreements and enter the information required to sign up.

• Required information may vary depending upon the country.

05 A verification link will be sent to the email address you entered when you signed up.

Please complete email verification within the validity period.

06 Once your email address is verified, you can log in with your credentials.

• This feature may not be available in some countries.

10

• Age restrictions may apply for signing up.


Guide .

Managing Your LG Account

When you enter LG Account , the previously logged-in account is displayed, and you can select an account to log in or edit the account list.

Basic information about the account can be viewed by selecting Account Management under the logged-in account. Also, you can change your password or edit your account information.

About User Guide

About User Guide

For information on each feature of the LG webOS TV, consult the User Guide available on the TV.

You can check the description of the associated User Guide by clicking User

Guide in the upper-right corner while using the app, or by clicking during setup in

Settings .

If you click on Try Now in User Guide , you can navigate to that feature or setting.

Text color in this User Guide is used to indicate the following:

●

■ Red : the names of the remote control buttons.

●

■ Yellow : the buttons and the text to be displayed on the TV screen.

●

■ Green : the names of the TV input connectors.

• The images and information in the User Guide may differ depending on the model and operating environment.

• Product specifications may be changed without prior notice due to upgrade of product functions.

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How to Operate TV

Pairing the Magic Remote

Learn More about Magic Remote

You can select the functions you want easily and conveniently by moving and clicking the cursor on the TV screen, just as you would use a mouse on a computer screen.

• You can purchase the Magic Remote separately if it is not provided.

Pairing the Magic Remote

You must pair the Magic Remote with the LG webOS TV to use it.

Pair the Magic Remote prior to use as follows:

01 Turn on the TV. After about 20 seconds, point the remote toward the TV and then press the Wheel (OK) .

02 The remote control will be registered automatically, and the pairing completion message is displayed on the TV screen.

• If the Magic Remote failed to register, turn the TV off and back on, and then try to register again.

Re-registering the Magic Remote

If the Magic Remote’s pointer does not appear on the TV, you must re-register it.

01 Hold the remote control towards the TV and press the and buttons at the same time for more than 5 seconds until instructions appear.

02 The previously registered remote control is deregistered and then registered again.

Unregistering Magic Remote

If you have multiple LG Smart TVs and want to register the Magic Remote currently in

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use to another TV, you must unregister the previous one.

01 If you press the button and the button at the same time for more than 5 seconds, the lamp on Magic Remote will blink and the registration will be canceled.

02 If you want to unregister and register for another LG Smart TV, please follow the registration method above.

Using the Magic Remote

Using the Remote Control Button

Briefly press or press and hold remote control button to access various functions.

Select General Accessibility ➔ Learn Remote Control . Press a button on the remote control following the on-screen instructions to get information about the button.

13

second).

●

9 : Launch Quick Help .

●

GUIDE : Launch Guide .

GUIDE : Displays Channels .

●

0 : The Quick Access edit screen appears.

●

●

●

: Display the additional buttons on the remote control.

••• : Configures SAP.

: Adjust the volume level.

: Select to turn off the sound from the TV.

: Enter the Accessibility menu.

●

: You can change the channel.

●

: Shows the recommended voice commands. You can use the voice recognition feature by holding down the button and speaking toward the remote control.

●

●

Q : Displays the Home menu.

Q

: Launches the last used app.

cQ : Selects an input source. cQ

: Entering into the Home Hub .

●

~

●

●

@ : Enters the Quick Settings menu.

@ @ @

Record . (Some models may not be supported.)

Using the Magic Remote

01 If you shake the Magic Remote left and right or turn its wheel while pointing it at the

TV, a pointer will appear on the TV screen.

If you move the remote control in the direction you want, the pointer follows the movement.

02 Move the pointer to the location you want and press the Wheel (OK) button to execute the function.

03 If the pointer has not been used for a certain period of time, it will disappear. When the pointer disappears from the screen, shake the Magic Remote right and left. It will

14

then re-appear.

The pointer will disappear if you press / / / buttons, and the remote will work as a standard remote control.

04 You can control the TV by scrolling or pressing Wheel (OK) button in the middle of

/ / / buttons. When viewing a screen that requires scrolling, you can easily move up and down by scrolling the Wheel (OK) button. When watching a video, you can press the Wheel (OK) button to pause/play.

• If the pointer is not responding smoothly, you can reset the pointer by moving it to the edge of the screen.

• Use the remote control within the working distance (within 10 meters or 33 feet). If there is an obstacle between the TV and the remote control, it may not operate properly.

• Depending on the peripherals (wireless router, microwave oven, etc.), communication failures may occur.

• Impacts can cause the Magic Remote to malfunction.

• Take care not to bump into nearby furniture, electronic equipment, or other people when using the Magic Remote.

• For details on configuring the pointer of the Magic Remote, see User Guide Settings ➔

System Pointer Options .

Using TV Functions through Speech

Using TV Functions through Speech

You can easily and quickly access the TV’s various functions through speech recognition.

01 Press and hold the button on the remote control and speak out the function you want to launch or the keyword you want to use for your search.

02 launched.

15

\ I


• Menu Language must be set as the official language of the country in Location to see correct search results. If Menu Language is not set as the official language, some functions may be limited.

• You can change the language in General System Language Menu

Language .

• The languages available for voice recognition features may be changed in accordance with

Service Operation Policy.

• Details of service may vary by model.

• Please note that the services enabling voice commands, voice recognition and other smart features may be changed, removed or terminated, without notice, by LGE or its third party providers.

• You can change the voice-related settings or see which features are available to be used with the voice in General AI Service Voice Recognition Settings / Voice

Recognition Help .

Using the speech recognition function with the LG ThinQ app

You can use the speech recognition function by pressing the button on the LG ThinQ app installed on your smart device.

To connect your smart device to a TV with the LG ThinQ app, see Connecting External

Devices Connecting Smart Devices in User Guide .

• When using the speech recognition function through the LG ThinQ app, some functions or devices may not work.

Cautions for Speech Recognition

• In order to use the speech recognition function, you must use Magic Remote.

• To use all speech recognition features, you need to set your channels, region, etc.

Otherwise, you cannot use some features.

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• You must have a network connection to use the speech recognition feature.

• If you have a network connection, you need to accept the terms and conditions to use speech recognition.

• To control the set top box connected to the TV with the voice recognition feature, go to

General External Devices ➔ Universal Control Settings to set up a universal remote control.

• It is recommended to point the Magic Remote toward the set top box after the voice input.

• The rate of speech recognition may vary depending on the characteristics of the user (voice volume, pronunciation, accent, and talking speed) and the surroundings (noise and TV volume).

• To achieve accurate recognition of your speech, you must pronounce words in a slow and accurate manner at an appropriate voice volume at a distance of about 10 cm (4 inches) away from the Magic Remote’s microphone.

• If your speech is not recognized properly, speech recognition may operate differently than you originally intended.

Speech to Text

Using Speech to Text

You can enter text in text fields using the speech recognition function.

Select the button on the keyboard screen to switch to speech input mode.


01 Move the Magic Remote pointer in the text box to open the virtual keyboard.

02 Press the button on the virtual keyboard.

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03 After the voice recognition information window opens as shown below, speak into the microphone on the remote control slowly and clearly.

04 If there are words similar to that which you spoke out loud, you may see a list of multiple results as shown below. If you do not get the results you want, press

RETRY to try again. Select a result and it will be displayed on the text box.

Cautions When Using Speech to Text

18

•

•

•

Check the network connection before using the Speech to Text function.

You can change the language in General System Language Menu

Language . To temporarily switch to another speech recognition language, press the

button in the voice recognition information display window.

You can use this function only when you agree to the Voice Recognition terms.

• The Speech to Text rate may vary depending on the user’s characteristics (voice, pronunciation, intonation and speed) and the environment (noise and TV volume).

• To improve the accuracy of Speech to Text, you must speak clearly and loudly about 10 cm

(4 inches) from the Magic Remote microphone.

• Voice recognition is unavailable in any password input field and the address bar of your

Web Browser (excludes general search).

Access Voice Recognition Using Alexa

How to use Alexa on your TV

First, ensure Alexa is set up on your TV. To begin press the (Alexa) button on your

Magic Remote. During setup you will log into your Alexa account, do a quick test command to make sure Alexa works and you’ll be ready to go.

To use Alexa, press and hold the

-~

(Alexa) button on your Magic Remote. Once the blue animation appears at the bottom of your screen, say a command such as “Alexa, open Prime Video.”

Press the

-~

(Alexa) button on your Magic Remote once (without holding) to access the

Alexa App on your TV. here you’ll find more ways to use Alexa as well as setting features such as turning on the Hands-Free option (if available).

• Alexa is not available in all languages and countries.

• Alexa features and functionality may vary by location.

To View More Features of the Remote

Control

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To View More Features of the Remote Control

You can control more features or external devices connected to your TV by using the buttons displayed on your TV screen.

01

02

Press the ••• button on the remote control.

• If your remote control does not have a button, press and hold the

-

button.

Using the remote control, select your desired button on More Actions displayed on your TV screen.

0 These features can be used when you watch a live broadcast.

f) These TV features are available now.

•

Additional features can be set when you watch a live broadcast.

• Available features may vary depending on the broadcast signal.

• The types of buttons appearing on the More Actions vary, depending on the region and the type of connected device.

Setting Universal Control

Automatically Setting the Universal Remote Control

20

When you set up the universal remote control, you can control the peripherals (Bluray/DVD player, home theater, set-top box, etc.) with the Magic Remote rather than using their dedicated remote controls.

Connect the devices to be set to the TV's HDMI IN , and turn the power of the device on.

The TV will recognize the connected device to automatically set the universal remote control without manual setting.

• After setting the universal remote control, you may need to do some additional user settings.

• It may take several seconds to complete the settings for the universal remote control.

• In some models, you can set the universal remote control only after converting to an input of a connected device.

• Depending on the connected device, the automatic setting feature for universal remote control (automatic device connection) may not be supported.

Manually Setting the Universal Remote Control

If the universal remote control has not been set automatically, you can set it up manually.

01 Select the General External Devices ➔ Universal Control Settings .

02 Select the type of the device you want to set.

03 Complete the settings for the universal remote control according to the guidance on the screen.

You can change or cancel the universal remote control settings.

• This feature can only be used with the Magic Remote.

• You can purchase the Magic Remote separately if it is not provided.


• When changing settings on a device, make sure it is powered on first.

• To set up a universal remote control with the latest information, connect to the network and accept the User Agreements.

• The manual setting feature for universal remote control is not supported for a game console.

• Some buttons may not work depending upon the model of the external device.

• Point the Magic Remote at the device you want to control. Make sure that there are no objects in front of the device to ensure that the remote control signal is well received.

21

Launching Apps through Quick Access

Using Apps Quickly and Easily with Quick Access

Press and hold a number button on the remote control to open an app or to activate an external input registered to the button.

Setting the Quick Access

01 Launch the app or select the channel or input you wish to assign.

02 Press and hold the number button ( 1 ~ 8 ) you want to register.

No. 9 is fixed to Quick Help .

03 When the registration pop-up window appears, select Yes .

• If you press and hold a number button that has already been registered, the registered function will be performed.

• To see the items that can be registered, select a number that has not been registered in the Quick Access edit mode.

• If you are in a mode where Quick Access cannot run, no action will be performed.

• If you delete a registered app, Quick Access will be deregistered as well.

Checking and Editing Quick Access

Press and hold the number 0 button on the remote control.

The Quick Access edit screen appears.

0 Selecting a number that has already been registered allows deregistering it.

22

f) When you select a number that has not been registered, items that can be registered will be shown.

• An item that has been registered to a different number is indicated with a check mark.

You can view a brief instruction for this function.

Connecting to SIMPLINK (HDMI-CEC)

Using SIMPLINK

With a single remote control, you can easily manage various devices such as a soundbar or set-top box connected to a TV with HDMI.

• Up to three devices can be connected and used simultaneously.

01 Connect the SIMPLINK HDMI Output port to the TV HDMI IN port with an HDMI cable.


03 Select General External Devices ➔ HDMI Settings .

04 Set SIMPLINK (HDMI-CEC) to On .

05 Turn on the connected device. When the TV automatically connects to the device, the input will switch.

If the device is not automatically connected to the TV, click the button and select the device you wish to connect to.

• This feature works only with devices with the on the external device.

@mPLlnK logo. Check for the SIMPLINK logo

Use of any product other than those specified may cause problems during operation.

• To use SIMPLINK, you need to use a high-speed HDMI

®

cable with CEC (Consumer

Electronics Control) function. The High-Speed HDMI

®

cable has the pin 13 for enabling information exchange between devices.

• To output sound from an external audio device, connect the audio device to the TV's HDMI

(eARC/ARC) port with an HDMI cable. Set Sound Out to HDMI(ARC) Device and set

SIMPLINK (HDMI-CEC) to On .

Supported SIMPLINK Functions

23

Instant Play

When you start a multimedia device, you can immediately watch content from the device on the TV without having to control anything.

Controlling devices with the TV remote control

Enables the user to control multimedia devices with the TV remote control to watch content.

• The menu of the multimedia device can be operated with the arrow keys on the remote control.

Main Power Off

Turning off the TV will also turn off the devices connected through SIMPLINK.

• This feature is only available in certain devices.

Main Power On

Turning on a SIMPLINK device will also turn on the TV.


Shortcuts to Accessibility

Shortcuts to Accessibility

You may go directly to Accessibility without entering the Advanced Settings menu.

Press and hold the button on your remote control.

In Accessibility , you can set up High Contrast , Grayscale , Invert Colors , etc.

Connecting an Input Device to USB

Using a USB Wired/Wireless Mouse

24

Connect your mouse to the USB port. Use the mouse to move the pointer on the TV screen and select the menu you want.

• The right button and the special buttons on the mouse do not work.

• When using a wireless USB mouse, the connection can be lost or slowed, depending on the distance between the TV and mouse and the wireless environment.

Using a USB Wired/Wireless Keyboard

Connect your keyboard to the USB port. You can enter text with the connected keyboard device.

• It is not possible to enter text on some screens.

• It is recommended that you use a product that has been tested for compatibility with LG

TVs.

Logitech K360, Logitech K400, Logitech K750

• You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.

• When using a wireless USB keyboard, the connection can be lost or slowed, depending on the distance between the TV and keyboard and the wireless environment.

• To enter text in the text field, use the on-screen keyboard on your TV screen or a USB keyboard.

Using a Gamepad

Connect your gamepad to the USB port on the TV if the game requires a gamepad.


TVs.

Sony DualShock 4, Sony DualShock 3, Microsoft Xbox 360 Controller, NVIDIA SHIELD

Controller, Logitech F310, Logitech F710

Connecting Bluetooth Input Devices

You can connect and use devices such as a Bluetooth-enabled keyboard, mouse, or a gamepad with your TV.

To see the details, click the Settings External Devices ➔ Connect Bluetooth

Controller in User Guide .

25

Enjoy Live TV

Using the Live Menu

Using the Live Menu

You can use the relevant features with ease when watching TV broadcasts.

Press and hold the GUIDE button on the Magic Remote.

Or press the LIST button on the standard remote control.

0 Guide : You can view programs and the schedule of each program.

To see the details, click the Enjoy Live TV Viewing Guide in User Guide .

f) Channels : View a list of broadcast content that is currently being broadcast.

•

TV Scheduler : You can set the date and time of the desired broadcasting program, and watch the program.

To see the details, click the Enjoy Live TV Using TV Scheduler in User Guide .

• The channels displayed in Channel List are a configuration of channels provided by the broadcast service provider. Therefore, if the broadcast service provider has changed its channel configuration without notice, the channels displayed in Channel List may differ from the actual TV channels.

• Because channel information displayed in Channel List includes information provided by external Electronic Program Guide (EPG) providers, it may differ from the actual TV channels.

• You must complete the settings of the network, region, and auto-channel to receive normal live broadcast service.

26

•

The configurable items differ depending upon model.

Viewing Guide

Viewing Guide

You can view programs and the schedule of each program.

01 Run Live TV by pressing .

02 Press the button on the remote control and select Guide .

•

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-

button.

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0 Select each area to access the corresponding feature.

f) You can view information on the channel and broadcaster.

t) the program and perform Watch / Record (only available on certain models) or

Reminder / Scheduled Recording (only available on certain models), etc.

ct Move to the top of the list of programs.

0 You will be taken to the program list for the current date and time.

0 You can view information about the program you are currently watching as well as the focused program information.

Channel Manager : Launch Channel Manager .

Channel Row : You can change the size of the program list to adjust the number of channels displayed on the screen.

Filters : The type of channel displayed on the screen can be set.

Mini TV : The screen can be turned on or off to preview the selected channel.

27


Closes the app.

• Program information is not displayed for channels with no provided broadcast information.

Viewing Set-Top Box Guide

After connecting the Set-Top Box, you can view programs and the schedule of the Set-

Top Box and use the Magic Remote.


Checking Program Info

Viewing Program Information

While watching a live broadcast press the Wheel (OK) button. The Channel Banner appears.

You can move the banner's position by pressing the button on the remote control and

• selecting Change Banner Location .


-

button.

0 oCD:

0 000 _ :

0 It displays the information about the program you are watching. Select a channel banner to enter the detailed information pop-up to see the detailed program information or run additional features related to the banner.

You can view broadcast information about other channels using the / buttons.

28

You can view broadcast information about the channel you are currently watching using

• The features can be controlled only within the detailed information pop-up.

f) Launch More Actions .

For more information, see How to Operate TV To View More Features of the Remote

Control in User Guide .

You can get recommendations for what to watch next by setting Next Picks to On .


• Available features may vary depending on the broadcast signal.

Who.Where.What?

Using Who.Where.What?

Provides a variety of information related to the scene or content you are currently watching.

• Information may vary depending on the program.


• You must connect to the network and agree to User Agreements before you use it.

Entering Who.Where.What?

Method 1. Press the Wheel (OK) button on your remote control.

Press Who.Where.What?

on the channel banner.

29

Method 2. If the information is recognized while you are watching a program, a notification will appear automatically. Please click on the displayed notification.

• To receive automatic recommendations, you must set General AI Service AI

Recommendation Who.Where.What?

to On.

Method 3. It can also be used with the speech recognition feature.

Example) Who is this person?/Where is this place?/What is this bag?


Viewing Information about the Scene with Who.Where.What?

A variety of information related to the scene you are watching appears on the screen.

Select the information you want to view the details.

Store the information in Wish List and come back anytime you want.

0 You can use additional features such as changing the sorting options, deleting, or sharing.

• Available in Live TV or HDMI. However, some OTT devices with universal remote control settings are not supported.

• It is not available if you are watching an LG Channels (IP channel) or when no image is shown on the screen.

30

Viewing Information about the Content with Who.Where.What?

Press the button on the remote control and select Who.Where.What?

.

In addition to the information about the scene you are currently watching, you can also view a variety of information about the content anytime.

0 You can use additional features such as changing the sorting options, deleting, or sharing.

Sharing Information with Who.Where.What?

Pressing the button allows you to share the address of the website containing the information through a text message, QR code, or the LG ThinQ app or send it to a smart device.

• To use the sharing feature, the smart device must have the latest version of the LG ThinQ app installed on it and must be connected to the TV.

Using TV Scheduler

Using TV Scheduler

This function is used to set the time and date for watching a specific program.

01 Press cQ on the remote control to select Live TV and view the live broadcast.

02 Press the button on the remote control and select TV Scheduler .

•

The TV Scheduler screen will be displayed.


-

button.

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0 You can set the New Reminder.

f) Sort : You can sort the list.

Delete : You can set the Delete Mode.

Guide : Launch Guide .

User Guide : Launch User Guide .

Quit App : Turns off the app from running in the background.

Closes the app.

Scheduling a selected broadcast from Guide

You can select a show to schedule it for watching.


02

03

•

Press the button on the remote control and select Guide .


-

button.

Select the program you want.

If you want to watch a live broadcast, click the Watch button.

In case of an upcoming program, click the Reminder button.

• Applies to digital broadcasting.

Manual Scheduling

You can select the date, time, and channel to watch the channels.


02 Press the • •• button on the remote control and select TV Scheduler .

• If your remote control does not have a button, press and hold the

-

button.

32

03 Select the .

04 Select Create Manually .

05 Set the date, time, and channel to watch.


Watching NEXTGEN TV

Watching NEXTGEN TV

You can access various channel services provided by the broadcaster, including

NEXTGEN TV channels.

01 Plug the NEXTGEN TV broadcast cable to the TV’s ANTENNA/CABLE IN port.

02 Launch General Channels ➔ Channel Tuning ➔ Auto Tuning .

03 Check NEXTGEN TV Channel Tuning .

04 Please select how you connected cables to receive NEXTGEN TV channels and press the Start button.


• Some features of the TV may not work while watching NEXTGEN TV broadcasts.

Watching Internet Channel (LG Channels)

Watching Internet Channel

You can watch real-time broadcasts through this service over the Internet.

You can see information on new Internet Channels or manage the channels you like in

LG Channels .

Press the button on the remote control and select LG Channels .

You can also watch LG Channels by pressing the (Channels) / buttons on the remote control.

You can use the ’Interactive Channel’ service that enables users to conveniently enjoy

33

content related to the current channel without having to switch apps.

You can use the ’Interactive Channel’ by pushing the buttons on your remote control or clicking your screen according to the instructions that appear on the Internet channel screen.


• You must connect to the network and agree to User Agreements before you use it.

•

•

•

You cannot use the services if you change LG Services Country in General

System Location .

While watching an Internet Channel, click the

-

button on the Remote control. You can start the LG Channels .

Some content can cause a switch from Live TV app to a different app.

➔

• Some Internet channels may not support this service.

• Live Playback and recording are not available for internet channels.

• Internet Channel services may be stopped or changed without prior notice by the broadcasting company.

Apps and Content

Installing Apps

Installing Apps

You can install apps in a variety of categories such as games, education, and news and conveniently use them on your TV.


02 Launch Apps .

03 Select a category or press the button to search for an app.

04 Select an app to install.

05 Read the details of the app and then press Install .

06 When the installation is complete, you can run the app immediately.

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0 Searches for content.

To see the details, click the Apps and Content Content Search in User Guide .

f) You can log in to your LG account.

For more information, see Getting Started with LG webOS TV Managing Your LG

Account in User Guide .

You can manage apps, such as updating or deleting installed apps.

Closes the app.

To turn off the app from running in the background, press the button on the remote

•

• control and select Quit App .

If your remote control does not have a ••• button, press and hold the

-

button.

In order to install apps, you must be logged in.

• Available categories may vary depending on the country or service status.

• If the storage on your TV is insufficient, you can install the apps by connecting an external memory device.

• Some USB storage devices may not be supported or may not work properly.

• USB stick containing apps from other TVs may not be used.

• Exercise caution when in used by children. Children may have access to inappropriate online content through this product. You can block inappropriate online content by restricting access to some apps.

Configure the settings in General System Safety Application Locks .

To Use Magic Explorer

To Use Magic Explorer

35

You can run a search conveniently through various apps based on on-screen text or video information.

01

02

Magic Explorer can be used if the pointer color of the Magic Remote changes (e.g.,

•

Press and hold the Wheel (OK) button on the picture if you are watching a broadcast, or on the text if you are using the Sports service or Guide , Art Gallery or

Settings apps.

03 On the broadcast screen, keywords associated with the program appear.

On the text in the app, an icon appears that allows you to go to an item, such as

Web Browser or Search.

04 Choose an item to use.

• You can move an item by pressing the / / / buttons on the remote control.

05 You can exit Magic Explorer by pressing the button on the remote control.

• You can also use this feature by pressing and holding the OK button on the standard remote control.

• Available features vary depending on the region or service.


Content Search

Content Search

Searches for content by title, actor/actress, and genre.


02 Launch .

03 Search for a variety of content and information using the desired search terms.

36

0 Enter a search term.

f) Shows recent searches.

•

You can select one from the suggested keywords and proceed to search.

G You can browse content by genre.

• You must connect to the network to use the search feature.

• Search results may vary depending on the channel, region, network settings, and whether you have agreed to the terms and conditions.

Connecting External Devices

Using Home Hub

Using Home Hub

You can select or control a device (mobile, external device, Home IoT Devices, etc.) connected to the TV.

Run Home Hub by pressing the button on the remote control.

You can also press and hold the button on Magic Remote.

37

0 You can check and select the external device connected through the external input port or network.

f) The connected camera is launched.

The currently selected output speaker is displayed, and you can navigate to the output speaker settings screen.

Use Apple Home, AirPlay 2 to control your TV and watch content from your iPad or Mac on the TV screen.

• The availability of and access to Contents and Services in LGE Device are subject to change at any time without prior notice.

You can view the list of connected Bluetooth devices and select one.

Connect your mobile device to TV to share the mobile screen and enjoy the stored contents.

You can check the connection guide for each type of Home IoT Devices . You can connect and see devices registered with your LG ThinQ account or IoT devices. Once the device is connected, the card will be changed to a smaller size and appear at the bottom of the device connection list.

You can log in or out with your LG ThinQ account.

0 Edit Inputs : You can edit the name of the connected device or apply the related settings.

Universal Control Settings : Move to the Universal Control Settings app.

Edit List : You can hide or show the connected Home IoT Devices and rearrange the list.

Delete devices : You can delete the connected device. You can only delete certain devices from the TV.

Notification : You can turn on or off the notifications on the connected device.

Show Connectable IoT Devices : Shows devices that are available for connection on the screen.


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Closes the app.

• Available settings vary depending on the model or region.

Connecting Home IoT Devices

You can check and control the status of the connected Home IoT Devices.

01 Install LG ThinQ app on your smartphone.

02 Log in to your LG ThinQ account, and register your own LG ThinQ device.

03 Run Home Hub by pressing the button on the remote control.

04 Select the at the top right.

05 Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear.

• Available settings vary depending on the model or region.

• If you are in an area where the LG ThinQ app is not in service, LG ThinQ device connection will not be supported.

• To register your IoT device, select Connect Home IoT Devices and follow the instructions to apply settings.

• If you are controlling the external device from your mobile app, you might not be able to control the device from your TV. Quit the mobile app to control it from your TV.

• IoT devices that can be connected to a TV are subject to change without notice.

• Connectable LG ThinQ devices and available functions may differ between mobile and TV.

Connecting Smart Devices

Connecting Smart Devices

You can use a variety of features by connecting the TV to a smart device.

Connecting Your Smart Device to a TV Using the LG ThinQ App

01 Download the LG ThinQ app from the app store of your smart device.

02 Connect the TV and smart device to the same network.

03 Run the LG ThinQ app installed on your smart device.

39

04 Follow the instructions from LG ThinQ app to connect your smart device to the TV.

• When your account information of LG ThinQ is linked to the TV, you can manage the IoT devices linked to your account using Home Hub of the TV.

• Voice commands can also be made through Smart Speaker linked to the account in the settings of the LG ThinQ app.

• The service may not offer depending on country.

Controlling Your TV with the LG ThinQ App

You can tap the buttons on your smart device’s screen to control the TV.

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40

control in full screen.

.,

You can share and enjoy the sound, screen, or content on the TV and smart device interactively.

Displays a list of apps installed on the TV.

ct Displays a list of devices connected to the TV's external input.

• Some controls may be limited in external input mode.

• The app’s screen and functionality are subject to change without prior notice.

• Available features may differ depending on your country and OS.

Using the Camera of a Connected Smart Device on the TV

You can use the camera of a smart device connected with LG ThinQ on the TV.

01 Run LG ThinQ on the smart device.

02 At the top right corner of the LG ThinQ app screen, select , and then select

Connect phone camera .

03 Press the button on the remote control to launch Home Hub .

04 Select the applicable smart device from the list of connected cameras.

• For a reliable connection always keep the connected device to your TV updated to the latest OS version.

• Depending on the model or manufacturer of the smart device, the camera may not be connected.

• Connect the device to a 5 GHz router because the performance may be affected by your wireless environment.

• The response rate may vary depending upon the user’s environment.

• If the connection fails repeatedly, turn off the TV and the device you are trying to connect.

Then turn them back on and try again.

Connecting a Camera to the TV

Connecting a Camera to the TV

By connecting a camera to the TV, you can use it for video conferencing, etc.

01 Connect the camera to the USB IN port.

02 Run Home Hub by pressing the button on the remote control.

41

03 Select Camera .

04

0 Camera List : You can select the camera to use from the list of connected cameras. It is only available when two or more cameras are connected.

Automatic Face Recognition : Set to On . Adjusts the camera to automatically center a person or object that is recognized as a face on the screen.

•

•

Recognizes up to six people.

It may be recognized as a face, even if it is not a person.

• If the distance between the camera and the subject is too far, face recognition may not work.

Camera Screen Position Settings : You can set the position of the camera and zoom in or out on the screen.



f) Closes the app.

• Depending on the model, some features may not be available.

• For a detailed description of the camera’s functions, refer to the device's manual.

• The camera must be purchased separately.

It is recommended that you use a product that has been tested for compatibility with LG

TVs.

Amcrest AWC496/AWC195-B, Logitech BRIO/C920/C920c/C920e/C920s/C920x/C922

Pro/C922x/C925e/C930c/C930e, LG Smart Cam

• Depending on the installation status of the TV, the camera may not be mounted on the TV.

• USB storage device may not work or function properly when a USB hub or extension cable is used.

• You can use the camera of a smart device connected with LG ThinQ on the TV.

Please refer to Connecting External Devices Connecting Smart Devices in User

42

Guide for more information on the action.

Video Conferencing

You can have a video conference using an Internet website or an app that enables video conferences.

• This function may not be available in some countries or models.

• Internet connection is required to use this feature.

• Depending on camera performance or the network environment, the image quality may not be clear.

• Video conferencing sites can be found on the Web Browser Recommended Sites , and apps can be found on Apps . Depending on the circumstances of the service provider, the use of the video conferencing site or app may be subject to suspension or change.

Making the Most of Multi View

By pressing Multi View , you can run the video screen or broadcast screen, and camera simultaneously. For more information, see Making the Most of Smart TV ➔

Using Multi View in User Guide .

• This feature is available only on models that support the Multi View feature.

Connecting Smart Devices using NFC

Tagging

Connecting Smart Devices using NFC Tagging

Near Field Communication (NFC) is a technology that allows you to conveniently send and receive information without any separate settings.

By bringing a smart device near the NFC-enabled remote control you can install the LG

ThinQ app and connect the device to the TV.

01 Turn on NFC in the settings of the smart device.

To use NFC with Android devices, set the NFC option to enable read/write tags in the settings of the smart device.

The NFC settings may vary depending on the device.

02 Turn on the smart device screen and place it near the on the remote control.

43

The maximum distance for NFC tagging is about 1 cm (0.39 inches).

03 Follow the instructions to install the LG ThinQ app on your smart device.

04 Tag your smart device to the remote control again. LG ThinQ allows you to connect to the TV and watch the contents of your smart device or enjoy the screen of your smart device.

Some countries do not support LG ThinQ app installation with NFC tags. In this case, download the LG ThinQ app from each app store.

This feature is available for NFC-enabled smart devices only.

Depending on the smart device, the NFC location may be different. For more information, refer to the user manual of the device.

Features connected via NFC may differ depending on the smart device.

This feature is only available if the remote control has an NFC logo.

Some remote controls have on the back of the remote.

Watching Smart Device Screen on TV

Watching Smart Device Screen on TV

01 Enable Screen Share mode on the smart device.

02 Your TV will be displayed in the list of available devices.

03 Select your TV and request connection.

04 Select Accept in the connection request popup window.

05 After the connection is established, the TV will display the screen of the connected device.

When you connect Screen Share for the first time, a popup will appear which allows you to

44

select Accept , Decline or Block .

●

Accept : You can connect the device. No connection popup will appear from the second time.

●

Decline : Do not connect the device. If you try to connect again, the popup will appear.

●

Block : Do not connect the device. Even if you try to connect again, the popup will not appear and the connection will not work.

To turn off Block , go to General External Devices and select Delete

Connection History .


• Depending on the model or manufacturer of the smart device, the Screen Share feature may not be supported.



• It differs among devices. When trying to connect to a device, refer to the device's User's

Guide for more information.



Playing Sound from a Smart Device through the TV’s Speakers

Playing Sound from a Smart Device through the TV’s

Speakers

Connect a smart device to the TV via Bluetooth to play sound from the smart device through the TV’s speakers.

01 Turn the smart device’s Bluetooth on, then select the TV from the list of devices.

02 The TV will be connected to the smart device.

• The TV may not be found in the list of smart devices while searching for a broadcast channel or setting up a Bluetooth speaker.

• If you connect a smart device to the TV via Bluetooth and listen to the sound of the smart device through the TV speaker, the TV may not be connected to any other smart device.

45

Connecting USB

Connecting USB

Connect a USB storage device (USB HDD, USB stick) to the USB port on the TV to enjoy the content files stored on the USB storage device on your TV.

Tips for Using a USB Storage Device

• A USB storage device that has a built-in automatic recognition program or uses its own driver might not be recognizable.

• Some USB storage devices may not be supported or may not work properly.

• If you use a USB extension cable, the USB storage device may not be recognized or may not work properly.

• Please use only USB storage devices formatted with the FAT32, exFAT or NTFS file system provided by Windows OS.

• It is recommended that you use an external USB HDD with a rated voltage of 5V or less and a rated current of 500 mA or less. If you use a device requiring a higher voltage/current than the rated voltage/current, it may not operate properly due to lack of current.

• It is recommended that you use a USB hub or USB storage device with a power supply.

• We recommend using a storage device with a capacity of 32 GB for the USB memory and

2 TB or less for the USB hard disk.

• If a USB HDD with power-saving function does not work turn the hard drive off and on again to make it work properly. For more information about the USB HDD, see the Owner’s manual.

• Data on a USB storage device may be damaged. It is recommended that you back up any important files. Users are responsible for data management. The manufacturer bears no responsibility.

• Press the button on the remote control. To remove the USB storage device, press the

Eject button, which appears at the top when you focus on the USB storage device you want to remove. If you disconnect the USB storage device without selecting Eject , an error may occur in your TV or storage device.

• When you connect a USB storage device of a file system not supported by the TV to the

USB IN port, the format message appears. To use the connected USB storage device, you should format the device first.

Formatting deletes all data stored on the USB storage device, and the device is formatted with the FAT32, exFAT or NTFS file system.

• Run Home Hub by pressing the button on the remote control. Select the connected

USB from Home Hub and select the Format button to format the USB storage device.

46

• When connecting a USB storage device, a random file/folder can be created to provide

Smart TV services such as the saving and retrieving of thumbnail images.

Using the Media Player

Using the Media Player

You can search and view photos or play videos and songs with the Media Player app.


02 Run the Media Player app.

03 Select a device to use from the device list.

04 Select the content to play.

0 You can select a device connected to your TV.

f) h.l

•

Launch Search .

ct View Type : Selects a content display mode.

Sort : Select the option to sort content.

Group : If you filter by Music , you can group content into categories such as Artist and

Album .

Selection Play : You can select and play multiple pieces of content.

Delete : You can select and delete multiple pieces of content.



Closes the app.

47

• You cannot delete files that are shared from other devices.

• Different settings items are available depending on the filtering or model you selected.

• Certain content may not be displayed on the list if the number of all content exceeds

40,000.

Viewing Photos

You can select a photo from the Media Player app and view the photo.

You can use more features by pressing the button on the remote control while viewing a photo.

Shows the previous content.

0 f) .,

Starts the slide show.

Shows the next content.

ct Rotates photos.

0 Enlarges or reduces the photo.

0 360-degree photos can be viewed in 360 degrees.

• Using the 360° VR Play on a normal photo may distort the image.


Plays a music file selected from the storage device as background music.

Sets the photo size or changes the speed or effects for the slideshow.


Playing Videos

48

You can select a video from the Media Player app and play the video. seconds.

You can access more features by pressing the button on the remote control while playing a video.

Shows the previous video.

Plays or pauses the video.

Shows the next video.

You can change subtitle settings.

Rotates videos.

Fast-rewinds the video at higher speeds.

You can do the settings related to play on repeat of the video.

Fast-forwards the video at higher speeds.

360-degree videos can be viewed in 360 degrees.

• Using the 360° VR Play on a normal video may distort the image.


4D) Resume Play : You can set continue watching to resume playing from the last viewed scene.

Play Speed : Sets the playback speed.

Audio Track : You can set audio tracks.



Listening to Music

49

You can select a song from the Media Player app and play the song.

You can use more features by pressing the button on the remote control while playing a song.

0 You can set the random play mode.

f) You can set the repeat play mode.

•

Lyrics are available for music files that provide them.

In some music files, you can choose a lyric section and move the playback position.

• The lyrics feature is only supported on some devices.

• The lyrics may not be displayed in sync depending on the lyrics data in the music file.

ct You can listen to music with the screen turned off.

0 Lyrics Sync : You can set the lyric speed.

• This feature may not be supported depending on the music.



Using Home Office

Using Home Office

Press the button on the remote control to launch Home Office .

The PC can be remotely operated from the TV.

01 Turn on the power of the PC to which you wish to connect.

50

02 Press the button on the remote control to launch Home Office .

03 Select Remote PC . A new PC can be connected.

• The PC to be connected must be powered on, and ‘Enable Remote Desktop’ must be turned on in the PC settings.

• Up to four devices can be connected to Remote PC . To add another PC, delete the previously registered PC.

• Only Windows 10 Professional or later operating systems can be connected.

A Windows user name and password must be set. Login via PIN input is not supported.

0 You can use the selected cloud PC service.

f) You can use it by switching to a connected PC.

@j : You can delete the connected PC.

A new PC can be connected.

You can use the Internet service provided by the PC on the TV.

• Available features may vary depending on the country.

You can set the connected keyboard, mouse to be used.

Closes the app.

• Connecting a keyboard and mouse to the TV enables smooth operation.

If the keyboard layout of the keyboard connected to the PC and the keyboard connected to the TV are different, certain keys may not work.

• Both TV and PC can be connected only after network connection and settings are set.

• If the TV and PC are not connected to the same network, public IP information is required, and port forwarding settings of the router may be required.

• If the connection is restricted by the PC security policy, contact the network security manager.

• Some features or programs of the PC cannot be used.

51

• When the power-saving function of the PC is activated, the connection is lost and cannot be reconnected. We recommend disabling the PC power-saving function before use.

Sharing PC Content

Watch content saved in your PC on the TV

You can enjoy videos/music/photos stored on your PC on the TV when these devices are connected to the same network.

Browse the content on your PC to watch on TV (Windows 10)

01 Connect your TV and PC to the same network.

02 Right-click the file you want to play and select “Cast to Device”.

03 Select the name of the TV you want to watch from the displayed list, and playback will start on that TV.

• Even when multiple TVs or devices are connected, the selected file is played through only one device. The playback rate may vary depending on the network connection.

• To play on other operating systems or devices, refer to the manual of the operating system/device.

Browse and watch the content stored on the PC using the TV

(Windows 10)

01 Connect your TV and PC to the same network.

02 Open the “Start” menu on your PC screen, search for “media streaming options” and then select the result that appears.

03 Select the “Turn on media streaming” button in the window that opens.

04 Allow all of the “media streaming options”.

05 Select “OK” to save the settings.

06 Select the connected PC in the Home Hub app on the TV, and then select and play the file you want.

• To play on other operating systems or devices, refer to the manual of the operating system/device.

52

Matters That Require Special Attention during Content Share

• Check your network settings if the Content Share option does not work properly.


• May not work properly depending on the network environment.

• If multiple TVs are connected to one device, the content may not be played properly depending upon server performance.

• To watch a 1080p video through the content sharing function, a router using the 5 GHz frequency is required. If you use the existing 2.4 GHz router, the video may be laggy or not play properly.

• The Content Share function may not be supported for a router that does not support multicast. For more information, refer to the user guide that came with your router or contact the manufacturer.

• Captions are only supported on some connected devices.

• If you have added a caption file afterward, disable the shared folder on the PC and then enable it again.

• The DRM files in the connected device will not play.

• Even for the file format supported by the TV, the supported file format may differ depending on the connected device environment.

• If there are too many folders or files in a folder, it may not work properly.

• The information on the file imported from the connected device may not be displayed correctly.

• Depending upon the encoding, some streams may not play in Content Sharing mode.

Watching PC Screen on TV

Watching PC Screen on TV

Connect Wireless (Windows 10)

01 Click the Notification Center icon on the taskbar on the PC screen and select

Connect.

02 Select the TV you want to connect to and request the connection.

03 After the connection is established, the TV will display the screen of the connected

PC.

53


• It is recommended that you use this function at close range.

• Start Screen Share faster by having your smart device or PC connected to the same network as the TV.

• Though it can be connected without a wireless router, connecting your device to a 5 GHz router is recommended because the performance can be affected by the surrounding wireless environment.


• It’s different from Windows version. For more information on the device you want to connect to, refer to its user guide.



Connect Wired

01 Connect your PC to the TV using an HDMI cable.

02 Switch the current input source to the port where the HDMI cable is connected in the

Home Hub .

03 After the connection is established, the TV will display the screen of the connected

PC.

• If there is a problem with your connection, refer to Troubleshooting Troubleshooting

Device Connection Issues in User Guide .

Making the Most of Smart TV

Using Multi View

Using Multi View

You can split the screen and use two apps simultaneously.


54

02 Select Multi View .

03 Choose an item to use.

Side by Side : You can view two apps on a split-screen.

Picture in Picture : You can run another app on top of an app and view it as a popup screen.

Dual PC Monitor : You can view the screen input via HDMI simultaneously.

Depending on the model, some features may not be available.

0 You can select which apps or inputs you can run in Multi View .

• The HDMI input may not be displayed when the power of the device connected to HDMI is turned off.

f) You can select the most recently used app combination.


• There may be restrictions on running Multi View in some contents.

• If the running app does not support Multi View , it recommends a combination of apps that can be run.

Using Multi View Mode

Side by Side

Select on the screen. Switches to hear the sound on the screen that is not currently outputting sound.

Select on the screen. You can set additional options.

55

Change View Type

Change the Multi View mode.

Change App

You can change the app to use in Multi View .

Control at Full Screen

You can operate the app by switching to Full Screen.

Quit App

Closes the app.

Picture in Picture


Change View Type

Change the Multi View mode.

Control at Full Screen

You can operate the app by switching to Full Screen.

Change App

You can change the app to use in Multi View .

Move

You can move the position of the sub-screen.

Size

You can change the size of the sub-screen.

Quit App

Closes the app.

56

Dual PC Monitor


Change Input

You can change the input to use for Multi View .

Quit Dual PC Monitor

Closes Dual PC Monitor .

Using the Room to Room Share

Using the Room to Room Share

By connecting multiple TVs connected to the same network, you can send video from the TV you are watching to another TV or receive video from other TVs.


02 Run the Room to Room Share app.

03 Select Connect TV and follow the on-screen instructions to connect.

~rnn .

JOut the feature I G \'-000000 Send Screen

0 You can view the TV you are currently using.

f) Enters the Edit screen. You can view the connected TV and block or delete the connection.

57

You can connect a new TV by selecting Send Screen or Get Screen and select Connect

TV .

Send Screen : You can select a TV on which to continue watching the current screen.

Get Screen : You can select a TV from which to bring up the screen.

ct Connect to the User Guide .

• The Room to Room Share feature may be discontinued without notice.


• Only models that support the Room to Room Share feature can be connected and used.

• Up to five connections can be made to one TV.

• The operation may not be smooth, depending on the network settings or environment.

The TVs you wish to connect to must be connected to the same network.

If the feature does not work properly, please check the network settings and WOL settings of the router.

Depending on the performance of the router, the image quality or sound quality of the transmitted video may deteriorate.

A wired network connection is recommended.

• The image quality or sound quality of the transmitted video may be lower than the original video.

• When connecting with the LG ThinQ app in Connect TV , all TVs to be used with Room to

Room Share must be registered to the same LG ThinQ account.

• You can transmit the Live TV or the display of a device connected via HDMI.

It is not possible to transmit the display of an HDMI-connected device that cannot play video.

It can only be viewed on the TV that has gotten the screen.

Received broadcasts may have restrictions on viewing.

For some broadcasts, you cannot send or bring up a screen.

• The TV that received the video turns the screen on automatically, and the TV that sent the video turns the screen off automatically.

Making the Most of Art Gallery

Making the Most of Art Gallery

You can enjoy a high-definition image provided for each theme.


02 Run the Art Gallery app.

58

0 You can enjoy images that fit the theme.

f) You can view the information and image of the focused theme in advance.

t) You can delete a downloaded theme or select the desired theme to play.

G Closes the app.

To turn off the app from running in the background, press the button on the remote

• control and select Quit App .


-

button.

Surfing the Internet on TV

Using the Web Browser

You can enter the website when you input the web address on the URL bar.

If you input the search word, it will find the information about search word base on the search engine.


02 Run the Web Browser application.

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0 You can refresh the web page you are viewing.

f) You can type in a web address to navigate to a specific website or enter a search term directly.

You can view the tabs that are currently open.

You can zoom in or out on the screen while browsing the website.

Block Ads : You can block ads within the web page you are viewing.

➔ Settings ➔ Use Block Ads feature is set to

On .

TV View : Split the screen to display the TV screen. You can browse web pages while watching TV.

History : You can view and delete the website visit history.

Add to bookmarks : You can add the website you are currently viewing to your Favorites.

Bookmarks : You can view and delete the list of websites you have added to your

Favorites.

Settings : You can change the web browser settings.

User Guide : Launch User Guide .


Closes the app.

The new tab screen shows a list of Recommended Sites and Most Visited Sites .

If you do not want Recommended Sites to be displayed, set Settings Show

Recommended Sites to Off .

Recommended Sites may vary by country and is only available in certain countries.

• The Web Browser app on your TV is a browser for TV, so it may work differently than the browser for your PC.

●

Some contents may not be played properly.

●

Flash Plug-in is not supported, and only HTML5 media is supported.

●

Plug-in installation is not supported.

●

Media in formats other than JPEG/PNG/GIF may not be played.

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●

Apps may be forced to shut down if the TV runs out of memory.

●

The fonts provided on the TV are used. Depending on the content, characters may look different from PC or mobile browsers.

●

File and font downloads are not supported.

●

Caution is required because malicious or phishing sites are not automatically blocked.

●

Some functions of Web Browser may not be supported temporarily due to external factors.

• The website can be accessed through the TV's Web Browser app, so care needs to be taken about children's access to harmful online contents.

You can lock the Web Browser app to prevent access to harmful online contents.

Configure the settings in General System Safety Application Locks .

• If you experience problems while using Web Browser , refer to Troubleshooting in User

Guide .

Changing Web Browser Settings

➔ Settings at the top of the Web Browser app.

On Startup

You can choose the page that appears when you start the Web Browser app.

Search Engines

You can select a search engine to search for when entering a keyword in the address bar.

• Search engine settings may be subject to change without notice based on the supplier’s circumstances.

Show Recommended Sites

You can set whether or not to display a list of Recommended Sites on the new tab screen.

Always Show Address Bar

When set to On , the address bar and menu bar area at the top will always be displayed.

Automatic Web Browser Issue Report

When it is set to On , if a failure (malfunction, media playback failure, page loading failure, abnormal shutdown, delay in response due to insufficient memory, etc.) occurs

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while using the web browser, the relevant information will be automatically sent to the web browser development team at the LG Electronics headquarters (Korea). The submitted information will only be used to improve the Web Browser performance.

Use Block Ads

When it is set to On , if you press the at the top of Web Browser , a button to turn on or off Use Block Ads will appear on the screen. Turning on the Use Block Ads feature speeds up page loading by blocking ads included in the website.

Site Filtering

You can register websites to block or allow.

Approved Sites : You can configure the settings to open the previously registered web pages only.

Blocked Sites : You can configure the settings to block specific websites.

•

To use the Site Filtering function, you should enter the TV password.

Pop-up Blocker

Blocks pop-ups that are automatically displayed by web pages.

Private Browsing

If set to On , a history of website visits will not be stored.

Do Not Track

You can request to not leave a history of your visit on the website. The operation may vary depending on the policy of the website.

Adaptive Streaming using JavaScript

The media streaming technology using JavaScript allows you to view video with optimized resolution.

If this is set to Off , the resolution of the videos played in Web Browser is limited to

720p.

Cookies Settings

Enables the website to store and use cookie data.

Clear Browsing Data

Clear Cookies : Deletes cookie data. When deleted, you are logged out of most sites.

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Clear All Browsing Data : Deletes all browsing history, including cookies.

Using the Sports Service

Using the Sports Service


02 Select a Sports card.

03 You can view the list of teams by league and detailed information.

04 Press Add to register your preferred team or player.

By registering a team or player, you can view live scores and upcoming match schedules. You can receive notifications while watching TV by setting a game match alarm.

• You must log in to your LG account to register your preferred team or player.

• The match schedule or status may differ from actual ones depending on the circumstances of the data provider.

• Real-time alarm may not be available when using certain apps.

• This feature is available only when the network is connected.


Live Plus

Using the Live Plus Function

Live Plus provides an enhanced viewing experience related to the content you're watching including looking at additional information, participating in events, interacting with advertisements, etc.


02 Select General System ➔ Additional Settings .

03 Set Live Plus to On .


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• You can still access some of the Live Plus features when using external devices such as a set-top box.

• If you set up a universal remote control, you can use Live Plus even when using external devices.

• This service is only provided for select content with contracted partners.

Notifications

Using Notifications

You can view or delete notifications from TV apps and LG services. For notifications that support shortcuts, you can go directly to that app or website.


02 Select on the screen.

0 Mark all as read : Changes all notifications to ‘Read’.

Delete : You can delete notifications.

Notification Settings : You can set whether to receive notifications for each app. If it is set to Off , any notifications previously received from the app will also be deleted.


You can check the details by selecting the desired item. If it supports shortcuts, you can launch the app.

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Settings

Quick Settings

To Use Setting Function Quickly

You can quickly and easily use frequently used settings or functions.

Press the button on the remote control.

0 You can set more options.

• You can also long-press button of the remote control to run the All settings directly.

Directs to the Accessibility settings.

Directs to the Network settings.

You can add/delete items in Quick Settings and change the order.

The most recently selected item in Quick Settings is displayed.

You can change the settings for screen, sound, etc. or run functions.

• You can edit it to any item you wish.

• The configurable items differ depending upon model.

Game Dashboard

During a game, you can quickly change the Game Genre and check the settings status in real-time.

Press the button on the remote control.

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• When you connect a game console and run a game, General Game Optimizer is changed to On , and Picture / Sound Select Mode is changed to Game Optimizer . If

Game Dashboard does not display, please check each setting.

0 You can optimize the screen depending on the genre of the game.

f) Real-time signals and the selected genre’s settings values are displayed.

• The items displayed may vary by model.

Launch User Guide .

Dark Room Mode : You can adjust the brightness of the entire screen to reduce eye strain in a dark environment or when watching for a long time to make the screen easier to watch.

Multi View : You can split the screen and use two apps simultaneously.

Menu Color : You can change the color of the menu.

Game Optimizer : Directs to the Game Optimizer settings. To see the details, click the

Settings Game Optimizer in User Guide .

All Settings : You can set more options. You can also long-press button of the remote control to run the All settings directly.

• There may be restrictions on running Multi View in some contents.

0 The order of the items displayed on the Game Dashboard can be changed or replaced with other items.


Picture

Selecting Picture Mode

Picture Select Mode

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Select the picture mode that is best suited to your viewing environment, preferences or video type.

Select a picture mode. By adjusting and setting each item in more detail based on the mode, your video is better optimized for its characteristics.

•


When You Use Normal Signals

Personalized Picture

It is set to the analyzed image quality using artificial intelligence deep learning technology.

Vivid

Sharpens the image by increasing the contrast, brightness and sharpness.

Standard

Displays the picture with natural contrast, brightness and sharpness levels.

Auto Power Save

Auto Power Save mode reduces power consumption by using dimming control.

Cinema

Suitable picture for movies.

Sports / Soccer

Suitable picture for sports games. Sharpens the image of rapid movements such as kicking or throwing a ball.

•

The name of the sport may differ depending on region.

Game Optimizer

Suitable picture for gameplay.

FILMMAKER MODE

Provides optimized Cinema Picture quality certified by UHD Alliance, the standard

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setting body for UHD-related technologies.

• To auto-switch to FILMMAKER MODE when a signal that can be operated with this mode is entered, set FILMMAKER MODE Auto Start to On .

Expert (Bright space, daytime) / Expert (Dark space, night)

This mode is suitable for movies, etc. viewed in a dark environment.

Expert (Dark space, night) has lower color temperature than Expert (Bright space, daytime) .

Select a mode that is suitable for the movie you are watching.

ISFccc : Imaging Science Foundation Certified Calibration Control

When You Use the HDR/Dolby Vision Signals

Personalized Picture

It is set to the analyzed image quality using artificial intelligence deep learning technology.

Vivid

Sharpens the image by increasing the contrast, brightness and sharpness.

Standard

In a normal viewing environment, it opens a screen that can properly show the expressiveness and brightness of HDR.

Cinema Home

The screen appears brighter and clearer than that of the Cinema screen.

Cinema

Suitable picture for HDR video signal.

Game Optimizer

Suitable picture for gameplay.

FILMMAKER MODE

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Provides optimized Cinema Picture quality certified by UHD Alliance, the standard setting body for UHD-related technologies.

• To auto-switch to FILMMAKER MODE when a signal that can be operated with this mode is entered, set FILMMAKER MODE Auto Start to On .

• If an HDR/Dolby Vision video signal is input to the models that do not support the

HDR/Dolby Vision technology, normal signal picture mode options will be made available.

• Depending upon the input signal, the available picture modes may be different.

• When watching online service content, the Picture Mode may be changed to match the content being shown.

Expert is an option that allows a picture quality expert to fine-tune the quality of the standard picture. Thus, it may not be effective for a normal picture.

• Select Mode changes may modify Energy Saving and Motion Eye Care settings and it can affect energy consumption. You can change the settings in General Energy Saving and Picture Advanced Settings ➔ Brightness ➔ Motion Eye Care .

Personalized Picture Wizard

Picture Personalized Picture Wizard

Analyzes the image selected by the user with artificial intelligence deep learning technology and sets it to the optimal image quality preferred by the user. Press the Start button on the screen and select your favorite image for each step.

• After completing the Personalized Picture Wizard settings, Picture Select Mode will change to Personalized Picture .

• Depending on the image quality set, Energy Saving Step may change and affect energy consumption.

Setting the Screen Size

Picture Aspect Ratio ➔ User Selection

You can change the screen size according to the type of content you are watching.

16:9

Displays an aspect ratio of 16:9.

Original

The optimal screen ratio changes depending on the input image signal.

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4:3

Displays an aspect ratio of 4:3.

Vertical Zoom

You can adjust the vertical dimension of the screen and align the screen vertically by using Adjust Zoom Ratio and Adjust Screen Position .

4-Way Zoom

You can adjust the horizontal/vertical/diagonal dimensions of the screen and align the screen horizontally/vertically by using Adjust Zoom Ratio and Adjust Screen

Position .


• The picture may get distorted while zooming in or out.

• Selecting a different screen size from the original size may cause the image to look different.

• Depending on the combination of picture format and screen size, the edges may be hidden or shown in black, or both sides of the picture may flicker. Also, when selecting an item shown on the broadcast screen, the outline may not be aligned correctly.

• Depending upon the input signal, the available screen sizes may be different.

View Screen with Just Scan

Picture Aspect Ratio ➔ Just Scan

If you turn this feature On , you can view the content in the aspect ratio that is in the broadcast signal or content source. If the edge of the screen is not clean please turn it

Off .

If set to Auto , the feature switches between On or Off status depending on the information contained in the video signal.

• The items that can be selected may vary depending on the current input.

Adjusting the Brightness of a Picture

Picture Advanced Settings ➔ Brightness

You can adjust the brightness of the entire screen.

Panel Brightness

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Controls the level of screen brightness by adjusting the backlight. The closer to 100 the brighter.

• Decrease the Panel Brightness to reduce energy consumption.

• Depending on the Energy Saving ( Auto / Maximum ), you may not be able to adjust the

Panel Brightness .

In this case, navigate to General Energy Saving ➔ Energy Saving Step and set to Off or Minimum .

• Depending on your TV model, you might not have the Panel Brightness setting.

OLED Pixel Brightness

Adjusts the display brightness by varying the brightness of the OLED panel.

• Depending on the Energy Saving ( Auto / Maximum ), you may not be able to adjust the

OLED Pixel Brightness .

In this case, navigate to General Energy Saving ➔ Energy Saving Step and set to Off or Minimum .

• Depending on your TV model, it might not have the OLED Pixel Brightness setting.

Adjust Contrast

Adjusts the contrast of the bright and dark areas of the picture. The closer to 100, the higher the contrast will be.

Black Level

Adjusts the brightness of dark areas of the screen. The closer it is to 100, the lighter the screen becomes.

Auto Dynamic Contrast

Corrects the difference between the bright and dark areas of the screen for optimal results depending on the brightness of the picture.

Dynamic Tone Mapping

Suitable contrast settings based on image brightness of the HDR content.

Expression Enhancer

It is a technology to improve the contrast and expression of foreground, background and object by analyzing the information of the HDR image.

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Peak Brightness

Adjusts the maximum brightness of the screen.

Gamma(Adjust Brightness)

Adjusts the medium brightness of the picture.

• BT.1886

expresses the gradation in ITU-R BT.1886, which is an international standard.

Video Range

Adjusts the darkness of the screen in order to display a perfect black. Select Video

Range to match the color range of the external input device.

• This feature can be used while watching content through an external input.

LED Local Dimming

Maximizes the contrast ratio by making the bright areas of the screen brighter and the dark areas of the screen darker.

●

Off : Disables the LED Local Dimming function.

●

Low / Medium / High : Changes the contrast ratio.

• Turning this option Off may increase energy consumption.

Motion Eye Care

Automatically adjusts brightness and reduces image blur based on image data which reduces eyestrain.

• Turning this option Off may increase energy consumption.

• Depending upon the input signal or the selected picture mode, the available options may differ.


Adjusting the Color of an Picture

Picture Advanced Settings ➔ Color

Color Depth

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Tones down or up the colors displayed on the screen. The closer to 100 the deeper the color.

Tint

Adjusts the color balance between red and green displayed on the screen. The closer to Red 50, the redder the color will be. The closer to Green 50, the greener the color will be.

Color Gamut

Selects the range of Colors to display.

Native

Displays more vivid and richer color.

Auto Detect

It automatically sets the Color Gamut to match the signal.

Dynamic

It expands the Color Gamut to match the scene.

Adobe RGB

Sets the Color Gamut to Adobe RGB standards.

Fine Tune

This is used when experts control it by using a test pattern. You can control it by selecting areas of six colors ( Red / Green / Blue / Cyan / Magenta / Yellow ).

For normal images, adjustments may not result in noticeable Color changes.

Color Adjustment

To make the image more colorful and lively adjust the Color and saturation of the picture.

Select Color

From Red / Green / Blue / Cyan / Magenta / Yellow , select a tone to adjust.

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Adjust Saturation

/

Adjust Tint

/

Adjust Luminance

Adjust the chroma/tint/luminance of the tone in the range of -30 to +30.

White Balance

The function to adjust each color to be reproduced more accurately based on white allows you to adjust the overall color tone of the screen to your preference.

Color Temperature

You can set the color to make the display look cooler or warmer.

Method

This method is used for fine-tuning the color temperature setting. You can control the color temperature at two points of the bright part and dark part of the video if you select 2 Points , at each point of 10 levels if you select 10 Points Signal Level(%) , and at each point of 22 levels of the video if you select 22 Points Signal Level(%) .

Point

Select screen brightness for color temperature adjustment.

If Method is set to 2 Points ; use Low to select shadows and High to select highlights.

If Method is set to 10 Points Signal Level(%) ; you can select brightness using numbers indicating 10 levels.

When the Method is set to 22 Points Signal Level(%) , you can select the brightness with the 22 levels of brightness.

Signal Level(%)

Select screen brightness for color temperature adjustment.

If Method is set to 10 Points Signal Level(%) ; you can select brightness using numbers indicating 10 levels.

When the Method is set to 22 Points Signal Level(%) , you can select the brightness with the 22 levels of brightness.

Show brightness level at the maximum signal level(%)

Adjusts the luminance of the highest 100% signal level.

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Adjust brightness level at the selected signal level(%)

The brightness of the selected signal level can be adjusted.

• You can do these settings only when the Picture Select Mode is the Cinema ,

Expert (Bright space, daytime) or the Expert (Dark space, night) and when the

Method is set to 10 Points Signal Level(%) or 22 Points Signal Level(%) .

Red / Green / Blue

Adjust the color temperature of the selected point.

Adjust the intensity of Red / Green / Blue in the range of -50 to 50.

You can adjust respective values for the brightness selected in Point .



Adjusting the Contrast of a Picture

Picture Advanced Settings ➔ Clarity

You can adjust the contrast of a Picture to show it more clearly.

Adjust Sharpness

Adjusts the sharpness of the image. The closer to 50, the sharper and clearer the image will be.

Super Resolution

Adjusts the resolution to make dim and blurred images clearer.

Noise Reduction

Removes small dots that stand out so as to make the image clean.

MPEG Noise Reduction

Reduces the noise produced during the creation of digital video signals.

Smooth Gradation

It reduces the phenomenon that the outline of the image is rugged and in a staircase

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pattern and displays a smoother screen.

Real Cinema

Optimize display for movies.

TruMotion

Suitable the image quality of fast-moving pictures.

●

Off : Turns off the TruMotion .

●

Cinematic Movement : Adjusts the shaking of the motion on the screen to make it feel like you are in a movie theater.

●

Natural : Sets images with a lot of motions to look natural and clear.

●

Smooth Movement : Softens fast-moving pictures.

●

User Selection : Sets TruMotion manually.

○

De-Judder : Adjusts juddering on the screen.

○

De-Blur : Reduces the blurring effects of motion.

○

OLED Motion / OLED Motion Pro / Motion Pro / NanoCell Motion Pro : You can make your video clearer by eliminating afterimages.

• The advanced settings can be changed only in User Selection mode.



Applying the Current Picture Settings to All Inputs

Picture Advanced Settings ➔ Apply to All Inputs

The settings you specify only applies to the currently selected input mode.

To apply your current picture settings to all input modes, select Apply to All Inputs .

Resetting Picture Mode

Picture Advanced Settings ➔ Reset

If you want to reset the image settings to the factory defaults after configuring the image settings, select reset for each image mode.

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FILMMAKER MODE Auto Start

Picture Advanced Settings ➔ FILMMAKER MODE Auto Start

If set to On , Picture Mode will automatically be changed to FILMMAKER MODE when a signal that can be operated with FILMMAKER MODE is entered.

• While this mode effectively conveys the creator's intention, it may appear darker than other

Picture Mode .

To Use Reduce Blue light Feature

Picture Advanced Settings ➔ Reduce Blue light

The color temperature will be adjusted to reduce eye fatigue.

On

The color temperature of your TV screen is adjusted.

Off

Turns off the Reduce Blue light .


Sound

Select Mode

Sound Select Mode

You can select the most suitable sound mode for each genre.

AI Sound / AI Sound Pro

Depending on the content you watch, you can enjoy the optimized sound and virtual surround in real time.

Standard

Optimizes the sound for all types of content.

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Cinema

Optimizes the sound for cinemas.

Clear Voice / Clear Voice Pro

Boosts voice clarity.

Sports / Soccer / Cricket

Optimizes the sound for sports games.

• The name of the sport may differ depending on region.

Music

Optimizes the sound for music.

Game Optimizer

Optimizes the sound for gameplay.


• If you connect an LG Soundbar that supports TV Sound Mode Share to the HDMI

(eARC/ARC) terminal, you can select Sound Mode provided by the LG Soundbar on the

TV.

If Sound Advanced Settings TV Sound Mode Share is set to On , the TV’s

Sound Mode is output to the LG Soundbar.

Use TV Speaker

Sound Sound Out ➔ Use TV Speaker

Audio is played through the TV’s internal speakers.

Use Wireless Speaker

Sound Sound Out ➔ Use Wireless Speaker

Bluetooth Device

Wirelessly connect a Bluetooth audio device to enjoy TV sound more conveniently.

Refer to the user manual of the Bluetooth audio device for details on how to connect and

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use the device.

● connect to any one of them.

●

For some Bluetooth devices, the device volume can be controlled by selecting from the connection list.

●

LG Sound Sync devices will automatically try to connect to the recently used devices when you turn the TV on.

●

We recommend that you connect an LG audio device that supports LG Sound Sync, using LG TV mode or LG Sound Sync mode on the device.

●

If (Voice Available) is displayed in the list of connections, you can use the speech recognition function with the device.


• The audio codec that can be output via Bluetooth is SBC/aptX

TM

.

• You can control the TV or enter speech by touching LG Tone Free connected to the TV.

For the operation method, refer to the device manual or the Tone Free app installed on the smart device. If you change the operation on the Tone Free app, it will behave accordingly.

Some models may not be supported.

• If the device fails to connect, check the power of the device to connect to and check if the audio device is working properly.

• Using a Bluetooth headset is recommended when you connect two Bluetooth devices.

• Depending on the type of the Bluetooth device, the device may not connect correctly or an abnormal behavior may occur such as unsynchronized video and audio.

●

The mobile-only headsets may not work.

●

If two different Bluetooth devices are connected and used at the same time, the voice may not match.

• Sound may stutter or sound quality may be reduced if:

● the Bluetooth device is too far from the TV;

● there are obstacles between the Bluetooth device and the TV; or

● used together with radio equipment such as a microwave oven or wireless LAN

• If the Picture Select Mode is set to Game Optimizer and Sound Out is set to

Bluetooth Device , the Picture Select Mode changes to Standard .

• If you continue to experience problems, we recommend using a wired connection. ( Optical digital, HDMI (eARC/ARC) port )

WiSA Speakers

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You can wirelessly connect the TV to the WiSA Speakers to enjoy high-quality sound.

Select to adjust detailed settings for WiSA Speakers .


• To use the WiSA speakers, you need to connect the exclusive dongle.

• Connection issues between the WiSA Dongle and WiSA Speaker may occur in environments with wireless interference. In this case, contact the speaker manufacturer.

• For more information on the purchase of WiSA authorized products, check on www.wisaassociation.org.

Mobile Device

If you install the LG ThinQ app on a smart device and connect it to your TV, you can use the device as a speaker for the TV.

Use Wired Speaker

Sound Sound Out ➔ Use Wired Speaker

Optical Out Device

You can connect an audio device that supports Optical to the optical digital audio output port to enjoy your TV’s sound in richer quality and greater convenience.

• Only available for models with an optical digital port.

• For some devices, you can adjust the volume using the TV remote control.

HDMI(ARC) Device

Sound from the TV can be output through an external audio device connected via a

HDMI (eARC/ARC) port.

• Select HDMI(ARC) Device to automatically turn on SIMPLINK. Once SIMPLINK is turned off, the output speaker settings automatically revert to the default settings for uninterrupted audio output.

Audio Out Device / Wired Headphones

Select Wired Headphones or Audio Out Device to optimise audio output according to the device connected.


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• If you connect the wired headphones while the TV is powered on, it automatically detects the wired headphones and redirects audio through them.

Use External Speakers with TV Speaker

Sound Sound Out ➔ Use External Speakers with TV Speaker

Audio can be played through multiple devices simultaneously.

Bluetooth Device + TV Speaker

Both the internal speaker of the TV and the Bluetooth speaker can be used to output the sound at the same time or a surround sound can be used.

Up to two Bluetooth devices of the same model can be connected.

01

02 Run Audio Delay to synchronize the TV's internal speaker with the Bluetooth speaker. You can adjust the sync automatically or manually.

• When you set Sound Out as Bluetooth Device + TV Speaker , if Picture Select Mode is Game Optimizer , it will be changed to Standard and Dolby Atmos will be turned off.

• While using Screen Share function, the video and audio may be out of sync. We recommend using Use TV Speaker in Sound Out .

• To adjust the volume with the volume button on your Bluetooth device, set

General Accessibility Enjoy TV Sound Together to Bluetooth Device . For

Bluetooth devices that do not have volume buttons, you can adjust the volume of the device in the detailed settings screen of Bluetooth Device + TV Speaker .

If General Accessibility ➔ Enjoy TV Sound Together is set to Bluetooth

Device , only one Bluetooth device can be connected.

• Depending on the type of your Bluetooth device, two devices may not be connected at the same time.

• Depending on the type of the Bluetooth device, the device may not connect correctly or an abnormal behavior may occur such as unsynchronized video and audio.

Optical Out Device + TV Speaker

Audio is played through the TV’s built-in speakers and the audio device connected to the digital optical audio output port simultaneously.

HDMI(ARC) Device + TV Speaker

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It outputs sound simultaneously with the built-in speaker on the TV and hearing aid or

LG Soundbar with the LG Harmony function.

Connecting LG Soundbar with the LG Harmony function

If you connect the LG Soundbar to the HDMI (eARC/ARC) terminal, it will be connected automatically.

Connecting a hearing aid

Connect the transmitter of the hearing aid to the HDMI (eARC/ARC) terminal.

Go to General Accessibility ➔ Enjoy TV Sound Together and choose

HDMI(ARC) Device .

• To adjust the volume of the connected hearing aid on the TV, press next to the

HDMI(ARC) Device + TV Speaker .

Wired Headphones + TV Speaker

Audio is played through the TV’s internal speakers and the Wired Headphones simultaneously.


• If you connect the wired headphones while the TV is powered on, it automatically detects the wired headphones and redirects audio through them.

Dolby Atmos

Sound Advanced Settings ➔ Dolby Atmos

Dolby Atmos is based on the concept of audio objects. Any sound can be mixed as a single audio element, an object, that’s independently placed in three-dimensional space.

Your new LG TV has been enabled with the latest Dolby Atmos sound technology.

Dolby Atmos is the sound experience which creates moving audio that flows around you using TV speakers.

The menu, which acts as On/Off, the default value is On . Given the effect of the Dolby

Atmos , Dolby Atmos content applies. (When turned On in the Menu.)

• Some Dolby Atmos contents may not be played.

Balance

Sound Advanced Settings ➔ Balance

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You can adjust the volume of the left and right speakers.

• This setting is only available for Internal TV Speaker.

Equalizer

Sound Advanced Settings ➔ Equalizer

You can adjust the sound by increasing or decreasing the output of the specific frequency range of the voice signal.

• This option can be enabled if Sound Select Mode is set to Standard .

• This setting only applies to internal speakers of the TV or LG Soundbars that support the

TV Sound Mode Share and are connected to the HDMI (eARC/ARC) terminal.

Applying the Current Sound Settings to All Inputs

Sound Advanced Settings ➔ Apply to All Inputs

The settings you specify only applies to the currently selected input mode.

To apply your current sound settings to all input modes, select Apply to All Inputs .

Initializing Sound Settings

Sound Advanced Settings ➔ Reset

Restores the detailed effect settings for the Standard sound mode to the initial settings.



Installation Type

Sound Advanced Settings ➔ Installation Type

This mode optimizes the sound based on the TV setup.

Stand

Select this if the TV is installed in stand-type.

Wall-mounted

Select this if the TV is installed in wall-mounted type.

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• This setting is only available for Internal TV Speaker.

Automatic Volume Adjustment

Sound Advanced Settings ➔ Automatic Volume Adjustment

If it is set to On , the volume will be automatically adjusted to a suitable level for each content you watch to help you enjoy watching more comfortably.



Adjusting AV Synchronization

Sound Advanced Settings ➔ Match Screen and Sound

Adjusts the synchronization of the sound from the speaker that is working.

The closer the value is set to 60, the slower the voice output speed will be than the default speed.

If you select Bypass , Outputs the broadcast signals or the sound from external devices without any audio delay. The audio may be output before the video because of the time the TV takes to process the video input.

• Available options vary by Sound Out setting.

Select HDMI Input Audio Format

Sound Advanced Settings ➔ Select HDMI Input Audio Format

You can set the audio format for each HDMI input.

When connected to devices or content that support the latest surround sound technology, setting to Bitstream will enable you to listen to the intended sound quality.

When the voice delivered through the HDMI port is not synchronized, set it to PCM .

TV Sound Mode Share

Sound Advanced Settings ➔ TV Sound Mode Share

Set to On .

Play the sound mode applied to the TV speakers on the LG Soundbar.

• An LG Soundbar that supports TV Sound Mode Share must be connected to HDMI

(eARC/ARC) in order to set it up.

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LG Sound Sync

Sound Advanced Settings ➔ LG Sound Sync

Connect the LG Sound Sync device to the optical digital input port and set Sound Out to Optical Out Device .

By setting this feature to On , you can adjust the volume of the connected LG Sound

Sync device using a TV remote control.

• If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the sound bar will be turned on or off together when the TV is turned on or off.

Setting Digital Sound Output

Sound Advanced Settings ➔ Digital Sound Output

You can configure the Digital Sound Output settings.

• This setting is only available when Sound Sound Out ➔ Use Wired Speaker is set to Optical Out Device / HDMI(ARC) Device .

• When Pass Through is enabled, sound effects may not be output.

• The codec output with a device may differ from input signals.

PCM

Sound Input

All

Digital Sound Output

PCM

Auto / Pass Through MPEG PCM

Dolby Digital

Dolby Digital

Plus / Atmos

(Optical / HDMI ARC) Dolby Digital

(HDMI eARC) Dolby Digital / Dolby Digital

Plus / Dolby MAT

(Optical) Dolby Digital

(HDMI ARC) Dolby Digital / Dolby Digital

Plus / Atmos


Plus / Dolby MAT / Atmos

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Dolby TrueHD

(HDMI only)

(Optical) Dolby Digital


Plus / Atmos


Plus / Dolby TrueHD / Dolby MAT / Atmos

HE-AAC / AAC (Optical) Dolby Digital


Plus


Plus / Dolby MAT

DTS / DTS

Express / DTS-

HD MA

(Optical / HDMI ARC) DTS

(HDMI eARC) DTS / DTS-HD MA

DTS-HD

DTS:X


(HDMI eARC) DTS / DTS-HD / DTS-HD MA


(HDMI eARC) DTS / DTS-HD MA / DTS:X

• Dolby TrueHD , HDMI eARC , Dolby Atmos : Some models may not be supported.

• When connected with HDMI eARC, the output audio type will depend on the audio type supported by the connected device.

●

Depending on the device connected and input audio type, it can be output as Dolby

Metadata-Enhanced Audio Transmission PCM (Dolby MAT PCM).

●

If Digital Sound Output is set to Pass Through and HDMI input is Dolby TrueHD or

Multi-Channel PCM, audio can be output as Bypass.

Using eARC Supported Audio Device

Sound Advanced Settings ➔ eARC Support eARC is a technology that can send and receive more sound information faster thanks to its wider bandwidth than that of the conventional ARC. You can enjoy TV sound with higher quality than ARC through a connected audio device.

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01 Connect an audio device that supports eARC to the HDMI (eARC/ARC) port.

02 Go to Sound Out Use Wired Speaker and choose HDMI(ARC) Device .

03 Set eARC Support to On .

Accessibility

To Use Audio Guidance

General Accessibility ➔ Audio Guidance

If Audio Guidance is set to On , audio guides will be provided in various situations, such as when you change channels, adjust the volume or change settings and input signals.

Speed

Adjust the speed of spoken guide.

Volume

Adjust the volume of spoken guide.

Pitch

Adjust the tone of spoken guide.

• This feature is available on certain languages only.



• For visually impaired users.

• Setting the Audio Guidance to On automatically switches the TV Power Sound (only available on certain models) to On as well.

Audio Description

General Accessibility ➔ Audio Description

The contents on the screen will be described with voice for visually impaired viewers.

Available only when the broadcast you are watching supports Audio Description .


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Learn Remote Control

General Accessibility ➔ Learn Remote Control

Press a button on the remote control following the on-screen instructions to get information about the button.

Pressing the button twice in succession ends Learn Remote Control .

Press the button to turn off the TV, and the products with Always Ready enter

Always Ready .

Dialog Enhancement

General Accessibility ➔ Dialog Enhancement

It reduces ambient and background noises and enhances voices for clearer sound.


TV Power Sound

General Accessibility ➔ TV Power Sound

This feature lets you turn on/off the sound effects that you hear when your TV is switched on or off.


• Setting the Audio Guidance to On automatically switches the TV Power Sound to On as well.

Enjoy TV Sound Together

General Accessibility ➔ Enjoy TV Sound Together

A hearing aid can be connected to Bluetooth or HDMI (eARC/ARC) to output sound simultaneously with the TV’s built-in speaker and the hearing aid.

Off

Turns off the Enjoy TV Sound Together .

Bluetooth Device

Sound Out changes to Bluetooth Device + TV Speaker . The existing Bluetooth connection history will then be deleted.

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HDMI(ARC) Device

Sound Out changes to HDMI(ARC) Device + TV Speaker .


• For Bluetooth devices, earphone or headset type is recommended.

• For instructions on how to connect and set up a Bluetooth device, refer to Settings ➔

Sound Use External Speakers with TV Speaker in User Guide .

Sign Language Zoom

General Accessibility ➔ Sign Language Zoom

Set Activate to On . You can zoom in on a specific part of the screen to view it.

Select Area

You can select the location or size you wish to zoom in.

You can select the position to zoom in with the pointer on the screen or the / / / buttons on the remote control.

You can select the range to zoom in by pressing the

-

button on the remote control.

To Set Closed Caption

General Accessibility ➔ Closed Caption

View closed captions when the TV station provides closed captioned programming.

Closed caption broadcasting is only available for digital/analog broadcasts.

Change Closed Caption to On and select caption setting.

Analog Mode

CC 1 - CC 4 (Closed Captioning) / TEXT 1 - TEXT 4

Displays the audio portion of a TV program as text on the TV screen. CC 1 is the most common mode in use.

Field 1 data channels : two Captions (CC1, CC2), two Text (T1, T2).

Field 2 data channels : two Captions (CC3, CC4), two Text (T3, T4).

Digital Mode

According to the digital broadcasting type you are watching, you can select the caption in HD Mode or the NEXTGEN TV Mode .

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• In the case of HD broadcasting, you can set the size and color of the caption at the HD

Mode Option . Please select Set By Program or Custom . You can adjust detailed options such as the size and color of the caption by selecting the Custom .


Position Settings

You can move the position of closed captionss.

• You can control only while watching a TV broadcast.

Changing the Menu to High-Contrast Screen

General Accessibility ➔ High Contrast

When this feature is set to On , it adjusts the background of some of the menus on the screen and font colors to highlight the contrast between the light and dark areas.

Grayscale

General Accessibility ➔ Grayscale

Change the color of the menu on the screen to black and white tone to make its ambiguity very clear. Set to On .

Invert Colors

General Accessibility ➔ Invert Colors

To enhance the visibility of the menus on the screen, you can invert and calibrate certain colors in some menus. Set to On .

AI Service

AI Picture Pro

General AI Service ➔ AI Picture Pro

When set to On , artificial intelligence, which has been trained with LG Electronics’ deep learning techniques, finds the most suitable resolution according to the video type and displays it using vivid, realistic, and rich colors.

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• It is supported for only digital broadcasting, videos of a USB memory device, and HDMI video input.

• If Picture Select Mode is Game Optimizer , you cannot set up this feature.

• It does not work with copy protected content.

AI Brightness Settings

General AI Service ➔ AI Brightness Settings

Set to On . AI adjusts the dark areas according to the brightness around your TV and specific contents.

AI Genre Selection

General AI Service ➔ AI Genre Selection

When set to On , the image quality is automatically optimized for the genre of the content by the artificial intelligence.

• It does not work with copy protected content.

AI Sound / AI Sound Pro

General AI Service ➔ AI Sound / AI Sound Pro

Based on artificial intelligence, it analyzes the characteristics of content in real time to provide optimal sound effects and a clear voice, and realizes realistic 3D sound with the latest sound technology.



• When this feature is set to On , Sound Select Mode is changed to AI

Sound / AI Sound Pro .


AI Acoustic Tuning

General AI Service ➔ AI Acoustic Tuning

With the AI Acoustic Tuning feature, you can detect the space where your TV is installed using your Magic Remote’s microphone to optimize the audio of your TV for your environment.

Select Start New Sound Tuning to measure the space in which the TV is installed.

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When the initial detection is complete, you can select your desired audio mode.

●

Off : This option disables the use of AI Acoustic Tuning -adjusted audio.

Selecting this option outputs your TV’s default sound without making any adjustments to it.

●

Standard : Selecting this option outputs AI Acoustic Tuning -adjusted audio in Standard mode.

This mode provides a clean and natural sound.

●

Bass Boost : Selecting this option outputs AI Acoustic Tuning -adjusted audio with an emphasis on bass.

●

Treble Boost : Selecting this option outputs AI Acoustic Tuning -adjusted audio with an emphasis on treble.

• If there is more than a library noise level (over 30 ~ 40 dBA), we recommend that you install from within 3 meters (9.8 feet).

• This function may not work properly

●

The background noise is too large over 40 dBA.

●

TV and Magic Remote distance 5 meters (16.4 feet) or more.

Viewing Voice Recognition Help

General AI Service Voice Recognition Help

It shows a list of voice commands the TV can perform.

Using Voice Recognition Settings

General AI Service Voice Recognition Settings

You can apply settings for voice recognition features.

AI Recommendation

General AI Service AI Recommendation

You can get content recommendation messages according to your content viewing history and app usage history.

Who.Where.What?

You can get recommendations for the information related to the broadcast you are watching.

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Smart Tips

You can get an introduction to smart features you can use when watching TV or using an app.

Next Picks

You can get recommendations based on your TV viewing patterns.


Usage Data Management

Reset Usage Data

It resets the content view history and the app usage history. If you reset them, it takes some time to receive recommendations for contents again.


Game Optimizer

Game Optimizer

Sets up the features for an immersive experience when you play with a video game console.


02 Select Game Optimizer .

03 Selecting On turns on all related settings.

• It only works with HDMI inputs.

• If you set Picture / Sound Select Mode to a mode other than Game

Optimizer , some items in Game Optimizer cannot be set.

• If you turn this feature On , you cannot change some video settings items.

• When Game Optimizer is set to On , audio delays may occur if you set Sound Out to

Bluetooth Device / WiSA Speakers / Optical Out Device / HDMI(ARC) Device . Switch to

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Use TV Speaker or change Sound Advanced Settings ➔ Select HDMI Input

Audio Format to PCM .


Game

Game Genre

You can optimize the screen depending on the genre of the game.

OLED Motion / OLED Motion Pro

You can make your video clearer by eliminating afterimages.

Reduce Blue Light

You can adjust the blue light output to rest your eyes while watching the screen.

Dark Room Mode

You can adjust the brightness of the entire screen to reduce eye strain in a dark environment or when watching for a long time to make the screen easier to watch.

Prevent input delay (input lag)

Minimize the input delay according to the image signal.

Game Dashboard

Set to On . Press the button on the remote control during a game to display the

Game Dashboard . Set to Off to display as Quick Settings during a game.

• Please see Settings Quick Settings ➔ Game Dashboard of User Guide for more information about Game Dashboard .

VRR

This reduces screen cracking and video lagging during game play.

VRR & G-Sync

NVIDIA's display adaptive sync technology adjusts frames to minimize screen tearing and stuttering.

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AMD FreeSync Premium

Set to On . AMD's display adaptive sync technology adjusts the injection rate to minimize screen breaks and stuttering.

• The LED/QNED model can be set up as follows:

High : The range of supported refresh rates is 90 Hz - 120 Hz.

Wide : The range of supported refresh rates is 48 Hz - 120 Hz.

Screen flickering may occur in some gaming environments. In this case, set it to High .

ALLM

TV will automatically switch to low-latency mode if this feature is turned on while playing games. In this case, some picture settings on the TV may not be applied.

• The device connected should support this service.

Fine Tune Dark Areas

You can calibrate the brightness of the dark areas with VRR , VRR & G-Sync or AMD

FreeSync Premium set to On .

• It may not operate normally depending on the features or settings of the connected PC or game console.

Menu Color

Menu color of Game Optimizer and Game Dashboard can be changed.

User Guide

Move to the User Guide app.

Picture

Black Stabilizer

You can fine-tune dark areas.

White Stabilizer

You can fine-tune light areas.

Game Contrast

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Adjusts the contrast of the bright and dark areas of the picture.

Game Black Level

Adjusts the overall screen brightness.

You may use the Game Black Level settings specifically to set the dark part of the image.

Adjust Game Sharpness

Adjusts the sharpness of the image.

Game Color Depth

Tones down or up the colors displayed on the screen.

Dynamic Tone Mapping

Suitable contrast settings based on image brightness of the HDR content.

Reset

You can reset the settings.

Wide Aspect Ratio

Supports resolutions with a screen ratio of 21:9 or 32:9 .

•

•

It only works when the game or PC input supports a 21:9 or 32:9 screen ratio.

To display the screen in the selected screen ratio, the resolution must be set up as shown below to match the desired screen ratio, even on the connected PC.

•

•

21:9 : 3840 × 1600 (60 Hz signals only), 2560 × 1080

32:9 : 3840 × 1080

Screen Position

You can change the position of the screen when you set it to a widescreen ratio.

Advanced Picture Settings

Move to the Picture Advanced Settings .

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Sound

AI Game Sound

Optimizes the sound for gameplay.

•

This setting only applies to internal speakers of the TV or LG Soundbars that support the


Game Equalizer

The sound can be adjusted by increasing or decreasing certain frequency bands of the voice signal.

Dolby Atmos

The Dolby Atmos effect applies to the Dolby Atmos content.

For more information on Dolby Atmos , refer to Settings Sound Dolby Atmos in the User Guide .

Sound Out

You can select an audio device that outputs sound from the TV.

Advanced Sound Settings

Move to the Sound Advanced Settings .

OLED Care

OLED Care

General OLED Care

It provides various premium care services for OLED TV users.

Care Picture Settings

It sets the screen mode suitable for your viewing pattern.

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• Picture Select Mode and General ➔ Energy Saving cannot be set while using the

Care Picture Settings .

Off

Turns off the Care Picture Settings .

Comfort Mode

Displays the picture with normal contrast, brightness and sharpness levels.

Theater Mode

Suitable picture for movies.

Kids Care Mode

It adjusts the blue light to make the screen easier for children to view.

Device Self Care

It provides multiple features to optimize the TV’s condition.

Memory Optimizer

Optimize your TV by cleaning up unused apps or unnecessary memory.

Screen Self-diagnosis

After running a test to verify that the image signal is output normally, you can select whether there is an error with the signal on the screen.

If there are no problems in the test, check the connected external device or broadcast signal.

Sound Self-diagnosis

Start the Sound Test to check that the sound signal output is normal, and then select whether there is an error.

If there are no problems in the test, check the connected external device or broadcast signal.

OLED Panel Care

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With OLED Panel Care , you can improve image quality issues related to image sticking when the screen has been on for a certain amount of time.

Pixel Cleaning

It calibrates any issues that may arise on the screen when your TV has been turned on for a long time.

Calibration may take more than an hour.

• Do not unplug the power cord while it is in progress.

• If you power on the TV, the Pixel Cleaning will stop operating.

Screen Move

This moves the screen slightly at regular intervals to prevent image sticking on the display panel.

Adjust Logo Brightness

Adjust the luminance of static images such as logos within content to correct potential picture quality issues.

Care Recommendations

You can turn the Care Recommendations ON or OFF.

Family Settings

Usage Limits Setting

General Family Settings ➔ Usage Limits Setting

You can use the TV in the set time period only. Outside of the set time period, you must enter your password to use the TV.

01 Set Enable the function to On .

02 Set Start Time and End Time .

Selecting Repeat will activate this feature every day.

03 Select Set .

• For instructions on how to reset the password, refer to Settings System Safety in

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User Guide .

Eye Care Mode

General Family Settings ➔ Eye Care Mode

Set Enable the function to On . A screen with lowered blue light is displayed for the protection of your eyes.

• Using Eye Care Mode sets Picture Advanced Settings Reduce Blue light to On .

Volume Limit Mode

General Family Settings ➔ Volume Limit Mode

Set Enable the function to On . The volume cannot be raised above a certain level for the protection of your hearing.

• Volume Limit Mode may not work for audio devices connected to the optical digital/ HDMI

(eARC/ARC) /headphone port.

Screen Time Reports

General Family Settings ➔ Screen Time Reports

You can check your TV usage time.

Channels

Automatically Setting Up Channels

General Channels ➔ Channel Tuning ➔ Auto Tuning

This function automatically searches and remembers channels that are available for viewing.

• If the Antenna or Cable is not connected properly, channels are not added.

• Auto Tuning finds and adds only channels being broadcast.

• A password box will appear in Safety mode.

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To Use Manual Channel Tuning

General Channels ➔ Channel Tuning ➔ Manual Tuning

This function is for manually searching and saving channels.

You can check the signal strength of digital broadcasting.

Edit Channels

You can edit the selected channels from all the stored channels or add/delete them to/from the favorite channels.

Edit All Channels List

General Channels ➔ Channel Manager ➔ Edit All Channels

You can lock or unlock the selected channels from all the stored channels or you can set them to be skipped when switching channels.

0 Lock / Unlock : Lock the selected channels or unlock the locked channels.

Delete / Restore : Set the selected channels to be skipped when switching channels, or disable the skipping option of the channels previously set to be skipped.

Edit Favorite Channels List

General Channels ➔ Channel Manager ➔ Edit Favorites

You can add/delete desired channels to/from the favorite channels, change their positions, etc.

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0 Select the desired channels from the all channels list and press the button to add them to the favorite channels list.

Delete the selected channels from the favorite channels list.

Move : Select one or more channels in the Preferred Channels list, press the Move button, and then select the position to move it to. The selected channels will move to the position you selected.

Change Group Name : Change the name of the favorite channels list.

Sort by Channel : Sorts the list of favorite channels by channel.

• If you have set up the Internet channels, you can also lock them, set them to be skipped, or add them to the favorite channels list.

(Some models may not be supported.)

Using the Interactive Service

General Channels ➔ Interactive Service

This feature provides a variety of information related to programs on the digital

NEXTGEN TV received from the Internet, RF coaxial cable, and HDMI input.

Set to On . Press the button on the remote control that is specified by the broadcasting company to run the service.

Live TV

Automatically runs Interactive Service based on the broadcast signal on the live TV.

HDMI

Automatically runs Interactive Service based on the broadcast signal received from the set-top box connected to the HDMI.

• Reset Interactive Service ID is used to collect anonymized viewing data to provide an

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improved TV experience. Selecting Reset Interactive Service ID enables users to reset the ID and start to collect new viewing data.

•

•

It is recommended that you use

••◄►

The functions and service quality of Interactive Service may vary depending on the broadcasting company that provides this service.

• The service is only available for some programs provided by the NEXTGEN TV channels.

• The Interactive Service functions will not be available if:

●

The Live Playback function (only available on certain models) is in use.

●

Certain other applications are in use.

Network

Setting a Wired Network

General Network ➔ Wired Connection (Ethernet)

If the router connected to the network supports the DHCP feature, connecting the TV and router by wire will automatically connects to the network. If the automatic setup is not supported, you can select Edit to manually set up the network connection.


Setting a Wireless Network

General Network ➔ Wi-Fi Connection

You can check and connect to the available wireless Internet networks; if you have set up the TV for a wireless network. Select the wireless router to connect.

For more detailed settings, select Other Network Settings .

Add a Hidden Wireless Network

You can add a wireless network if you input the name of the network directly.

Connect via WPS PBC

If the wireless router you want to connect to has a Wi-Fi Protected Setup-Push Button

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Configuration (WPS-PBC) feature, you can easily connect to the wireless router by pressing the WPS-PBC button on the router. Press the wireless router’s WPS-PBC button and then press the TV’s [Connect] button.

Connect via WPS PIN

This is a method to connect to an access point using a Wi-Fi Protected Setup-

Personal Identification Number (WPS-PIN). Select the access point (AP) to which you would like to connect. Enter the PIN displayed on the access point’s Wi-Fi device.

Advanced Wi-Fi Settings

Once you connect to a wireless network you can view connection information such as detailed IP address information. In addition, you can change the IP address and DNS server address you want to connect to by pressing the Edit button.

• For more information on how to connect to the network, see Getting Started with LG webOS TV Connecting to the Network in User Guide .

External Devices

Connect Bluetooth Controller

General External Devices ➔ Connect Bluetooth Controller

You can connect and use devices such as a Bluetooth-enabled keyboard, mouse, or a gamepad with your TV.

Turn on the device, set it to pairing mode, and then click Connect on your TV screen.

When a device you've connected before is turned on, it automatically connects to your

TV. To disconnect the existing connection, click Disconnect .


TVs.

Bluetooth Mouse : Logitech M535, Logitech MX Master 2S, Apple Magic Mouse2

Bluetooth Keyboard : Logitech K480, Arteck HB030B, Arteck HB192, Apple Magic

Keyboard

Bluetooth Gamepad : Sony Dualshock4, Microsoft Xbox One S Controller, Microsoft Xbox

Series X Controller, NVIDIA SHIELD Controller

• This feature is available for Bluetooth-enabled models only.

• Connecting multiple Bluetooth devices may result in poor connection or operation.

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• If the Bluetooth device is too far from the TV, or there are obstacles between them, they may not operate normally.

• Depending on the peripherals (wireless router, microwave oven, etc.), communication failures may occur.

• If the device you selected from Registered Devices does not reconnect, Disconnect and then reconnect the device.

• It differs among devices. When trying to connect to a device, refer to the device's User's

Guide for more information.

Camera

General External Devices ➔ Camera

You can set access permissions to the camera for each app.

Universal Control Settings

General External Devices ➔ Universal Control Settings

If you set up the universal remote control, you can control peripheral devices connected to the TV with the Magic Remote instead of their own remote controls.

For more information, see How to Operate TV Setting Universal Control in User

Guide .

Setting HDMI External Input

General External Devices ➔ HDMI Settings

You can apply settings to ensure a clear picture and easy control for the HDMI connected devices.

4:4:4 Pass Through

Send 4:4:4 signals to the TV outside of PC Mode but processing features like Noise

Reduction , TruMotion , and more may be bypassed. This setting is suggested only for content creators who wish to send a signal that does not need additional processing.

HDMI Deep Color

If you connect a device that supports HDMI Deep Color , you can enjoy a clearer image. After connecting the playback device, set HDMI Deep Color to 4K .

If the connected device does not support this function, it may not work properly.

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When a screen problem occurs, change the HDMI Deep Color setting to Off .

Supported Display Resolution

●

4K : Supports 4K@120 Hz (4:4:4, 4:2:2, 4:2:0) (120 Hz models only), 4K@60 Hz

(4:4:4, 4:2:2, and 4:2:0)

●

Off : Supports 4K@60 Hz (4:2:0)

4K @ 50/60 Hz Support Format

(60 Hz models only)

Resolution

3840 × 2160p

4096 × 2160p

Frame rate (Hz) Color Depth/Chroma Sampling

8 bit 10 bit 12 bit

1) YCbCr 4:2:0 YCbCr 4:2:0 YCbCr 4:2:0 1) 50

59.94

60

YCbCr 4:2:2 1) YCbCr 4:2:2 1) YCbCr 4:2:2 1)

YCbCr 4:4:4 1) -

RGB 4:4:4 1) -

-

4K @ 100/120 Hz Support Format

(120 Hz models only)

Resolution

3840 × 2160p

4096 × 2160p

Frame rate (Hz) Color Depth/Chroma Sampling

8 bit 10 bit

YCbCr 4:2:0 YCbCr 4:2:0 1) 50

59.94

60

1) YCbCr 4:2:2 YCbCr 4:2:2 1)

12 bit

YCbCr 4:2:0 1)

YCbCr 4:2:2 1)

YCbCr 4:4:4 1) YCbCr 4:4:4 1) 2) YCbCr 4:4:4 1) 2)

RGB 4:4:4 1) RGB 4:4:4 1) 2) RGB 4:4:4 1) 2)

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120

YCbCr 4:2:0 YCbCr 4:2:0 YCbCr 4:2:0

YCbCr 4:2:2 YCbCr 4:2:2

YCbCr 4:4:4 YCbCr 4:4:4

YCbCr 4:2:2

YCbCr 4:4:4

RGB 4:4:4 RGB 4:4:4

1) Supported when HDMI Deep Color is set to 4K .

2) This feature is available for HDMI (4K@120 Hz) IN terminals only.

RGB 4:4:4

• You can only change the settings of the HDMI IN you are watching at the time.

• You can specify a different setting for each HDMI port.

Quick Media Switching

When content with a different number of frames per second (FPS) is played on an external device that supports QMS, it makes the screen transition smoothly without interruption.

• Only applicable to Some models.

SIMPLINK (HDMI-CEC)

You can conveniently control and use various multimedia devices connected through

HDMI with the TV remote control.

To see the details, click the How to Operate TV Connecting to SIMPLINK (HDMI-

CEC) in User Guide .

TV On With Mobile

General External Devices ➔ TV On With Mobile

If Turn on via Wi-Fi or Turn on via Bluetooth is set to On , you can turn on your TV using an application that supports TV On With Mobile .

• The TV should be connected to a network.

• The TV and the device to be used should be connected to the same network.

• The Turn on via Wi-Fi feature must be used in an app on a smart device that supports the

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feature.

• Turn on via Bluetooth is only available on some smartphones.

• The TV must be plugged in.

• To connect for the first time make sure the device to be used is ready to connect.


Delete Connection History

General External Devices ➔ Delete Connection History

You can delete the connection history of the devices connected to the TV on the wireless network.

System

Configuring Language Settings

General System ➔ Language

You can choose the menu language displayed on the screen and the audio language of the digital broadcast.

Menu Language

You can select one of the menu languages to be displayed on the screen. The language for the speech recognition will be automatically set to the selected language for the menu.

• The speech recognition is only applied to some models.

Audio Language

You can choose the language you want when watching a digital broadcasting program, which includes multiple audio languages.

For programs that do not support multiple languages, the default will be used.

• Applies to digital broadcasting.

Keyboard Languages

Select the language to use the on-screen keyboard.

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Setting the Location

General System ➔ Location

You can change the location setting of your Smart TV.

Broadcast Country

You can set the broadcast country on your TV.

Zip Code

This function is used to set the broadcast location of the TV by entering your zip code.

LG Services Country

If you haven't selected Set Automatically , you can select the country manually.

Weather Location Setting

Please set your region to display the weather on the screen saver and etc.

• You must set the country manually when you are not connected to the network.


Time & Timer

General System ➔ Time & Timer

You can check the time or configure related settings.

Set Automatically

The TV time is automatically set to the time of digital broadcasting information sent from the broadcasting station or the time sent from the server.

Time / Date / Time Zone

You can set the time and date manually if the automatically set current time is incorrect.

• If you set the time manually with the antenna connected, schedule information, program guide, etc. may not function correctly.

Timers

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Sleep Timer

Sets the TV to turn off at a specified time.

If you do not want to use Sleep Timer , select Off .

Power On Timer

Set Enable the function to On .

The TV is turned on and displays the set channel at the set time.

●

Time : Set the time at which to turn the TV on.

●

Timer Repeat : Set the day of the week. Set the option to None to operate the feature only once.

●

Input : Set an external input to display when the power is turned on.

●

Timer Channel : Set a channel to display when the power is turned on. This option can be set only when Input is set to TV .

●

Volume : Set audio volume to use when the power is turned on.

Power Off Timer


The TV is turned off at the set time.

●

Time : Set the time at which to turn the TV off.

●

Timer Repeat : Set the day of the week. Set the option to None to operate the feature only once.

Auto Power Off after 4 Hours

If you do not press any button for 4 hours after the TV is turned on by a feature such as Power On Timer , the TV will be turned off automatically.

To ensure the TV does not automatically turn off set Auto Power Off after 4 Hours to

Off .


• To use Power On Timer / Power Off Timer set the time correctly.

Setting Safety

General System ➔ Safety

You can put a lock on TV broadcasts or apps.

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TV Program Locks

TV Lock

Locks the TV shows you do not want your children to watch. In addition, locks the

TV shows of your choice based on ratings by using the parental control function (V-

Chip).

●

Children Age : TV-Y (Preschool children aged 2-6 years), TV-Y7 (Advise school children aged over 6)

●

Fantasy Violence : TV-Y7 (Advise school children; Suitable for children aged over 7 years. May contain fantasy violence.)

●

General Age : TV-G (General Audience. All ages admitted.) TV-PG (Parental

Guidance Suggested. Some material may not be suitable for preschool children.)

TV-14 (Parents Strongly Cautioned. Some material may not be suitable for children under 14.) TV-MA (Adults Only. Not suitable for children under 17.)

●

Sexually Suggestive Dialogue : TV-PG or TV-14

●

Adult Language (Violent Language) : TV-PG, TV-14 or TV-MA

●

Sexual Situations (Sexually Explicit) : TV-PG, TV-14 or TV-MA

●

Violence : TV-PG, TV-14 or TV-MA

•


Movie Lock

Blocks films that are broadcast and contain inappropriate content, based on the

Motion Picture Association of America (MPAA) rating.

●

G : (General Audiences) All ages admitted

●

PG : (Parental Guidance Suggested) Some content is inappropriate for children

●

PG-13 : (Parents Strongly Cautioned) Some material may be inappropriate for children under 13.

●

R : (Restricted) Under 17 requires accompanying parent or adult guardian.

●

NC-17 : No one 17 and under admitted.

●

X : Adults only

•


Downloadable Rating

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This function is only enabled when the TV receives the Region5 rated data. The name of the rating option may differ.

•

Supported only in the digital mode.

Channel Locks

Blocks the channels that contain inappropriate contents for children. The channels can be selected but the screen is blank and the audio is muted. To watch a locked channel, enter the password.

Application Locks

You can lock or unlock the application.

• The lock function is not immediately available for the currently running application.

Input Locks

You can lock or unlock the Inputs.

Reset Password

Set or change the password for the TV.

• The default password is set as “0000”.

Resetting a Lost Password

If you lose the password you set, you can reset it as follows:


02 Select General System Safety .

03 Press (Channels) (Channels) (Channels) (Channels) on the remote control. The master password input window will appear.

04 Enter the numbers “0313” in the master password input window. The password will be reset.

Setting Safety

General System ➔ Safety

You can put a lock on TV broadcasts or apps.

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TV Program Locks

TV Rating English

Select Canadian English Rating System.

●

E : Exempt

●

C : Children

●

C8+ : Children aged 8 or older

●

G : All ages admitted

●

PG : Parental Guidance Suggested

●

14+ : 14 or older

●

18+ : Adults only

●

Off : View all programs


TV Rating French

Select Canadian French Rating System.

●

E : Exempt

●

G : All ages admitted

●

8+ : Children aged 8 or older

●

13+ : Suitable for 13 years and over

●

16+ : Suitable for 16 years and over

●

18+ : Adults only

●

Off : View all programs


Downloadable Rating

This function is only enabled when the TV receives the Region5 rated data. The name of the rating option may differ.

•

Supported only in the digital mode.

Channel Locks

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Blocks the channels that contain inappropriate contents for children. The channels can be selected but the screen is blank and the audio is muted. To watch a locked channel, enter the password.

Application Locks

You can lock or unlock the application.

• The lock function is not immediately available for the currently running application.

Input Locks

You can lock or unlock the Inputs.

Reset Password

Set or change the password for the TV.

• The default password is set as “0000”.

Resetting a Lost Password

If you lose the password you set, you can reset it as follows:


02 Select General System Safety .

03 Press (Channels) (Channels) (Channels) (Channels) on the remote control. The master password input window will appear.

04 Enter the numbers “0313” in the master password input window. The password will be reset.

Quick Start+

General System ➔ Additional Settings ➔ Quick Start+

This setting puts your TV in standby mode when it’s turned off so it will help using TV’s functions quicker when you turn the TV back on.

Set Quick Start+ to On .


• Turning this option on may increase energy consumption.

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Home Settings

General System ➔ Additional Settings ➔ Home Settings

Power On Screen

You can select the screen to be displayed when the TV is turned on.

Home Promotion

You can turn on or off the advertisements on the Home screen.

Content Recommendation

You can receive content recommendations on the Home screen.


To Set Power Indicator

General System ➔ Additional Settings ➔ Standby Light

You can turn the standby light on or off.


Setting the Pointer of Magic Remote

General System ➔ Additional Settings ➔ Pointer Options

You can set the pointer speed and size you want while it is on the screen.

Tracking Speed

Sets the pointer speed.

Pointer Size

Selects the pointer size.

Advertisement

General System ➔ Additional Settings ➔ Advertisement

If your TV is connected to the Internet, webOS may use a frequency capping cookie to

115

keep track of the number of times an ad is shown on your TV.

This information is used to help limit the number of times the same ad is displayed. You can clear this cookie or turn it on or off at any time by going to the Advertisement setting on your TV.

No personally identifiable information is tied to this cookie.

Limit AD Tracking

If set to On , personalized advertisements based on user interests may not be provided.

Reset AD ID

User interest information is newly collected, and advertisements are provided according to the information.


Using the Live Plus

Live Plus is a service that provides a variety of information about the programs you watch.

To see the details, click the Making the Most of Smart TV Live Plus in User Guide .


To Use Settings Help

General System ➔ Additional Settings ➔ Settings Help

When set to On , you can get help for the selected items when navigating through the

Settings menu.

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Emergency Information

General System ➔ Additional Settings ➔ Emergency Information

In case of an emergency, related information and a voice guide are provided.

Audio Language

The language of the guide can be set.


Set ID

General System ➔ Additional Settings ➔ Set ID

You can set a number (ID) to manage multiple TVs.

• This feature is for administrators. It is not recommended for use in a typical home environment.

Restoring the Default Settings

General System ➔ Reset to Initial Settings

Return TV to its initial settings. After reset, the TV will automatically turn off and on.

Reset All

All items on the TV are changed to their default settings.

Reset all except network settings

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All items except the network settings are changed to their default settings.

•

•

•

If Safety is set to On ; you should type the password to Reset to Initial Settings .

Do not turn off the power during initialization.

We recommend that you reset the TV to Reset to Initial Settings before you sell it or transfer it to a third party.

Energy Saving

To Use Energy Saving Feature

General Energy Saving

Reduces power consumption by adjusting peak screen brightness.

Energy Saving Step

Auto : TV sensor detects the ambient lighting and automatically adjusts the screen brightness.


Minimum Brightness : You can set how dark the screen is when the Energy Saving

Step is set to Auto .

Off : Turns off the Energy Saving Step .

Minimum / Medium / Maximum : Use the power saving feature according to Energy

Saving Step set on TV.

•

•


If you use Energy Saving Step function, brightness of your TV will be affected.

Auto Power Off

When the TV is on, it turns off automatically if you do not press any button within the set period of time.


Screen Off

Screen is turned off and only sound is played.

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Press any button except the power and the volume buttons to turn the screen back on.

• It may not be supported, depending on the running app or function.

Support

Software Update

Support Software Update

Uses software update to check and obtain the latest version.

Auto Update

When it is set to On , updates are automatically made without a separate confirmation procedure except for some important updates.

Check for Updates

When checking for the latest update version, you can perform updates only if an update file of a later version is available. The TV automatically checks your software version but, if necessary, you can perform a manual check.

•

•

•


The latest version can be obtained via digital broadcast signals or internet connections.

Changing the channel while downloading the software via digital broadcast signal interrupts the download process. Returning to the initial channel allows downloading to resume.

•

•

If software is not updated, certain functions may not work properly.

In some countries, Auto Update is not displayed if you are not connected to the Internet.

Home/Store Mode

Support Home/Store Mode

You can choose between Home Mode and Store Mode .

To use the TV at home, select Home Mode .

Select Store Mode only when the TV will be displayed in store. The Store Mode provide settings optimized for store display.

TV Information

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Support TV Information

You can view information including Model , Serial Number , Device Name .

IP Control Settings

Support IP Control Settings

Uses the IP control device to control the TV connected to the network.

Privacy & Terms

Support Privacy & Terms

User Agreements

These are the terms and conditions related to use of the Smart TV service and protection of privacy.

Legal Notice

It's a legal notice for services provided via TV.

Open Source Software Notice

You can view the instructions for each item.

Troubleshooting

Perform Check-up with the Quick Help

Perform Check-up with the Quick Help

When the TV malfunctions, you can get help to solve the problem.

Press button on the remote control and select Support Quick Help .

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You can also long-press the number 9 button of the remote control to run the Quick

Help .

Optimization Settings

You can automatically check the overall status of your TV and view and change the recommended setting values.

Check Items

Select the problematic item, and you can get help to solve the problem.

●

Self-Diagnosis of TV Settings : Select the item that matches the symptom to find instructions that can help you solve the problem.

●

Check the status of TV : You can check your TV's current status for the selected item.

LG Remote Service

You can get help for troubleshooting through the remote control.

For LG Remote Service , make sure to contact the LG Electronics Customer Service

Center.

• This function may not be available in some countries or models.

• When there is no related content in the Quick Help , please refer to the Troubleshooting in User Guide .

• If you still fail to solve the problem, please contact our Customer Service Center.

Troubleshooting Power/Remote Control

Issues

Troubleshooting Power/Remote Control Issues

If you experience any of the problems below while using the product, please check the following. There may not be a problem with the product.

I cannot turn on the TV.

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• Check that the power Standby Light on the TV is red. If the Standby Light is off, check the connection of the TV power plug, as shown below.

If you are using a multi-outlet, check if it is working properly. To check whether a power strip is working properly, plug the TV’s power plug directly to a wall outlet and observe its operation.

Try to power on using the button on your TV set.

ffiD The power is on, but the screen comes on later.

• This is because there is a noise-removal process to eliminate any possible noise that may appear during power-on. This does not mean the product is defective.

ffiD The pointer of Magic Remote does not appear on the screen.

Hold the remote control towards the TV and press the and buttons at the same time for more than 5 seconds until instructions appear. The previously registered remote control is deregistered and then registered again.

• Replace the batteries when you are prompted to do so on your TV screen. (Use alkaline batteries.)

If General Accessibility Audio Guidance is set to On , the pointer of the

Magic Remote does not appear. Set Audio Guidance to Off . (Some models may not be supported.) ffiD I cannot turn the TV on with the remote control.

Please make sure your TV power plug is correctly connected to the outlet.

Replace the batteries in the remote control. (Use alkaline batteries.)

If you place an obstacle, such as a soundbar, in front of the TV’s remote control receiver, it may interfere with the reception of the remote control signal. Install it at least 10 cm away from the TV’s remote control receiver.

• When using a set-top box remote control, if the TV integrated control function of the settop box remote control is turned off, you cannot power on or off the TV with the set-top box remote control. Please contact your set-top box provider.

ffiD The power turns off suddenly.

Check if Power Off Timer is set.

• The TV will be turned off automatically if you do not press any buttons for 4 hours even after the TV is turned on at the time set by Reminder or Power On Timer .

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• There is also a chance that the internal protection circuitry has activated because the internal temperature of the product has risen unusually or excessively.

If you are using a set-top box, the TV may be set to turn off when the set-top box is turned off. To prevent the TV from turning off when you turn off the set-top box, switch the TV power sync function off on the set-top box.

mu

I cannot turn on or operate the device with the TV remote control even after setting the universal remote control.

• Make sure that the device's power plug is plugged into the outlet.

Replace the batteries in the remote control. (Use alkaline batteries.)

Check if there are any obstacles blocking the signal in front of the connected device’s remote control receiver.

Troubleshooting Screen Issues

Troubleshooting Screen Issues


First of all, perform a General OLED Care ➔ Device Self Care ➔ Screen

Self-diagnosis to check for any abnormalities in the TV.

If you are using a set-top box, turn it off, and then turn it back on.

Make sure that the set-top box is correctly connected to your TV.

mu

It says there is no signal on the screen.

• Check whether the antenna or the cable connected to the external device is properly connected to the TV.

Go to to choose the connected input.

Check if your external device, such as set-top box or Blu-ray player, is turned on.

mu

I cannot see some channels.

Launch General Channels Channel Tuning ➔ Auto Tuning .

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• If you are using a set-top box, consult its supplier.

The screen is cut off.

• Go to Picture and change the Aspect Ratio .

When viewing videos through an external device (set-top box, game console, etc.) or content app, check the screen size settings in the settings menu of the device/app.

There may be differences in the screen ratio provided by each device/app.

CUD The screen shakes after the momentary appearance of vertical/horizontal lines and net pattern.

• Connect wireless telephones, hairdryers, electrical drills, etc. to a different power outlet.

The problem may be caused by high-frequency electronic devices such as another TV or strong electro-magnetic sources nearby.

CUD Each channel has a different image quality.

Depending on the type of videos provided by the broadcasters, channels may have different image qualities.


• Run Screen Self-diagnosis first. If it is normal, there may be a problem with the broadcast signal.

CUD There is a difference in image quality from those seen at the store.

Depending on the type of video provided by the broadcasters, there may be a difference in image quality from those displayed at the store.

• Run Screen Self-diagnosis first. If it is normal, there may be a problem with the broadcast signal.

CUD A digitally broadcasted program stops or its screen is broken.

This happens when a signal is weak or reception is unstable. Adjust the antenna direction or check the cable connection.

General Channels ➔ Channel Tuning ➔ Manual Tuning

If the signal strength is too low in Manual Tuning , contact the broadcasting station or management office to have the signals checked.

If you are using a set-top box, consult its supplier.

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When HDMI input is in use, a vertical solid line or color blurring appears on the upper/lower/left/right edges of the screen.

Picture Aspect Ratio Just Scan

Set Just Scan to Off .

Just Scan shows you the original image as it is. If the signal is weak, the top/bottom/left/right sides of the screen may be snowy.

(Uj) I don’t see anything, or the image keeps flickering when I try to connect the HDMI cable.

• Check whether your HDMI

®

cable is compliant with the specifications. You may experience flickering or a blank screen if the HDMI

®

cable is faulty (bent, broken).

Make sure that the cable is correctly connected to the port. Bad or loose contact may cause display problems on the screen.

• If using a UHD set-top box, adjust General External Devices HDMI

Settings HDMI Deep Color .

The screen looks too dim or dark.

Picture Select Mode

Switch Select Mode to your desired picture mode. ( Standard , Vivid , etc.)

This applies to the current input mode only.

Picture Advanced Settings ➔ Brightness Motion Eye Care

Switch Motion Eye Care to Off . This applies to the current input mode only.

Picture Advanced Settings ➔ Reduce Blue light

Switch Reduce Blue light to Off .

-

General ➔ OLED Care Care Picture Settings

Switch Care Picture Settings to Off .


Switch Energy Saving Step to either Off or Minimum .

The screen brightness keeps changing.


Switch Energy Saving Step to either Off or Minimum .

General AI Service AI Picture Pro

Switch AI Picture Pro to Off .

General AI Service AI Brightness Settings

Switch AI Brightness Settings to Off .

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ULTRA HD video does not display.

With some HDMI cables, signals may not be received.

Change the settings of the connected device to the supported signal.

Troubleshooting Sound Issues

Troubleshooting Sound Issues


First of all, perform a General OLED Care ➔ Device Self Care ➔ Sound

Self-diagnosis to check for any abnormalities in the TV.

If you are using a set-top box, turn it off, and then turn it back on.

Make sure that the set-top box is correctly connected to your TV.

(12D The screen is fine, but it does not play any sound.

Try another channel.

Adjust the volume with the remote control for the TV.

When using a set-top box, no sound will be produced if the volume of the set-top box is set to 0 or mute. Set the volume to your preference with the volume button on the set-top box remote control.

Sound Sound Out

Set the Sound Out to Optical Out Device + TV Speaker or Use TV Speaker , and then check it once again. If you can hear the sound without any problem, check the connection with external speakers such as sound bar and the settings of the external speakers.

There is no sound coming from one of the speakers.

Sound Advanced Settings Balance

Adjust the balance as necessary with the Navigation button in Balance .

When you are connecting to the AV IN , check if the audio left/right (white/red) cables are correctly connected. ( AV IN port is available in certain models only.)

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The TV sound is not synchronized with the picture, or the sound sometimes breaks up.

If this happens on only some of the channels, it may be caused by the broadcasting company’s transmission signal. Please have your broadcasting services provider

(wired/cable) diagnose the problem.

If all channels are out of sync, go to Sound Advanced Settings Match

Screen and Sound and adjust the sync.


(Ui) The volume changes when I change the channel.

• The volume of different broadcasting stations’ transmission output may vary.

Sound Advanced Settings Automatic Volume Adjustment

Set Automatic Volume Adjustment to On .


The volume keeps changing.

Sound Advanced Settings Automatic Volume Adjustment

Set Automatic Volume Adjustment to On .

General AI Service AI Sound / AI Sound Pro

Switch AI Sound or AI Sound Pro to Off .

(Ui) The sound does not work or only the background music is played in some programs.

(Programs produced for export by broadcasting companies)

•

Set your language preference in

•••

Audio Language .


-

button.

It is making an excessive whirring (thumping) sound.

Sound Select Mode

Set Select Mode to Clear Voice / Clear Voice Pro .

(Ui) A voice is emitted when setting menus or operating channels, volume, etc. with the remote control.

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General Accessibility ➔ Audio Guidance

Set Audio Guidance to Off .


Troubleshooting Device Connection Issues

Troubleshooting Device Connection Issues


CUD The screen remains blank after it is connected to a PC.

• Check that the PC is properly connected to the TV.

• Turn the TV off and back on using the remote control.

• Restart the PC with the TV on.

• Make sure that the output resolution set on the PC is set to the HDMI-PC supported resolution of the TV.

To use dual monitors, check that the PC or notebook supports dual-monitor mode.

Reconnect the high speed HDMI cable.

• If you have connected the RGB output port of your PC to the HDMI IN of your TV, you need an RGB to HDMI gender.

You will not see anything on the screen if you use an HDMI to RGB gender.

CUD The screen is not fully shown or is lopsided when connected to a PC.

• Set the PC’s resolution to one supported by the TV. For more information, see Being

Aware of the Information Supported Resolution : HDMI-PC in User Guide .

• Set the connected HDMI device's name to PC.

Run Home Hub by pressing the button on the remote control. Select Edit

Inputs in the upper right corner. Change the icon of the HDMI port connected to Inputs to PC and select Save .

CUD The sound does not play when the PC is connected with an HDMI cable.

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• Consult your manufacturer on whether your graphics card supports HDMI audio output.

(12D Screen Share does not work.

• Check if your smart device supports the Screen Share function.

• If the TV is not detected on your smart device, turn off both the smart device and the TV and turn them on again.

Make sure you have selected the TV from the list of devices found on your smart device.

The name of the TV can be changed in Device Name on Support TV

Information .

When using the AirPlay 2 function, make sure that the TV and the device are connected to the same Wi-Fi.

Make sure that Home Hub AirPlay is set to On .

Some models do not support AirPlay 2.

Troubleshooting Movie Playback Issues

Troubleshooting Movie Playback Issues


More information about supported files can be found in Being Aware of the

Information Supported Video File Formats in the User Guide .

(12D I cannot find a file in the Media Player .

Check whether the files saved on your USB storage device can be read by the PC.

Check that the file extension is supported.

Change the filter to All .

(12D I see a message that says the file is not supported.

• Check that the file plays without any problems on the video player on a PC. (Check for file damage.)


Check that the resolution is supported.

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• Check that the video codec is supported.

Check that the frame rate is supported.

ffij) I get a message saying “This audio is not supported” or the video is playing normally but the audio is not.



Check that the audio codec is supported.

• Check that the bit rate is supported.

• Check that the sample frequency is supported.

• Check that the number of audio channels is supported.

ffij) I cannot see the subtitles.


Check that the video and subtitle files have the same name.

Also check that both the video file and the subtitle file are in the same folder.

Check that the subtitle file format is supported.

Check that the language is supported.

(You can check the language of the subtitle file by opening the file in the Notepad.)

• If subtitles encoding is incorrectly set, subtitles may not be displayed properly.

Press the button on the remote control during video playback actions. Select and change the Code Page value.

• If you play a video file stored on another device by using the content sharing feature, subtitles may not be available depending on the program you use.

Some NAS devices may not support captions when playing a video.

ffij) My USB storage device is not recognized when connected.

• Check whether it is a USB storage device supported by the TV.

For more information, see Connecting External Devices Connecting USB in User

Guide .

Troubleshooting Network Connection

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Issues

Troubleshooting Network Connection Issues


Before connecting to a wireless network, check the name and password of the Wi-Fi device to connect.

You can check the network connection status as shown below.

●

General Network Wired Connection (Ethernet)

●

General Network Wi-Fi Connection ➔ Other Network Settings ➔

Advanced Wi-Fi Settings

• Some models may support the Wi-Fi Connection function only.

CUD The wireless network connection is not working.

1. Change General ➔ System ➔ Additional Settings Quick Start+ to Off .

2. Turn off the TV and turn it back on, then connect to the wireless network.

• If it cannot connect to the router, try connecting it to the mobile hotspot on your smartphone. If it can be connected to the mobile hotspot, this indicates that it is a router problem. In this case, please check the router.

If you use the network with a TV connected to a mobile hotspot, you may be charged according to the contract with your carrier.

When X appears next to TV

Check the TV or the AP (Router).

Check the connection status of the TV, AP (Router) and Cable Modem.

Power off and power on in the following order;

1. Turn your cable modem off and back on, and wait for the device to reset.

2. Turn the wired/wireless router off and back on, and wait for the device to reset.

3. Turn the TV off and on.

• If you want to establish a wired LAN connection check whether an IP address can be obtained from your router properly. If you are setting up your network manually check whether all settings are correct.

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• If you want to establish a wireless connection check the following points as well.

① Set your router’s SSID (network name) or wireless channel.

② Set your router’s security key.

If you can't complete this setting, refer to the router's user manual and the instructions provided by your Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or your Internet service provider.

• If you are using a static IP, enter the IP directly.

CUD

X

When X appears next to Gateway

• Check the AP (Router) or consult your Internet service provider.

Unplug the router/cable modem from the wall outlet, wait 10 seconds and reconnect it.

Initialize (Reset) on the AP (Router) or Cable Modem.

Check the AP (Router) manufacturer’s website to make sure your router has the latest firmware version installed.

• If you can't complete this setting, refer to the router's user manual and the instructions provided by your Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or your Internet service provider.

CUD

When X appears next to DNS

• Check the AP (Router) or consult your Internet service provider.

• Unplug the router/cable modem from the wall outlet, wait 10 seconds and reconnect it.

• Initialize (Reset) on the AP (Router) or Cable Modem.

• Check that the MAC address of the TV/AP (Router) is registered with your Internet service provider. (The MAC address displayed on the pane of the network status window should be registered with your Internet service provider.)

If you can't complete this setting, refer to the router's user manual and the instructions provided by your Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or your Internet service provider.

Troubleshooting LG Account Issues

Troubleshooting LG Account Issues

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(llj) I’ve signed up for the membership on TV. Do I have to sign up again on the website

(www.lgappstv.com)?

You can use the website with the membership information that you used when signing up on TV.

(llj) I forgot my password. What should I do?

• On the TV's login screen, select the Forgot Password?

button to go to the find password page. Enter your email address on the find password page, and we'll send you a link to reset your password.

•

(www.lgappstv.com).

(llj) I wish to delete the account saved on the TV.

• When you log in to your LG account on the TV, the account will be saved to the TV.

You can delete accounts stored on the TV at any time, as follows.

01 Select LG Account .

02 Select Edit Account List at the top of the screen.

03 Pressing Delete will delete the account.

It will not delete the login history or close the account.

(llj) I wish to delete the usage history on the TV.

• When you use the TV after logging in to your LG account, the usage history will be saved and you can delete it at any time.


02 Select Account Management for the account you wish to set up.

03 Select Usage Data Management .

04 Pressing Delete will delete the usage history.

(llj) I wish to close my account on the TV.

• You can also close your LG account on the TV as follows.

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02 Select Account Management for the account you wish to set up.

03 Select Terminate My Account .

04 Enter your password and press OK to close your account.

• In some countries, access to the website (www.lgappstv.com) may be restricted.

Troubleshooting Contents Issues

Troubleshooting Contents Issues


CUD I cannot see any content in HOME.

You may not be able to see the content if the service country setting has been changed.

Change to the service country you are going to use the service from in General

System Location LG Services Country .

(Some models may not be supported.)

If you cannot see some apps, it may be because you deleted them. Please reinstall the appropriate app.

If the app is deleted, you can download the app at Apps and reinstall it. Go to Apps to find and install the app you want.

The type of supported content differs by country.

The content offerings are subject to change or interruption by the service provider.

Troubleshooting Internet Browser Issues

Troubleshooting Internet Browser Issues


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Some parts of a particular website are not visible when I am using the Internet.

The Web Browser supports only HTML5 media, it does not support Flash Plug-in.

• The Web Browser does not support plug-in installation.

• On the Web Browser , it may not be possible to play media files in formats other than :

JPEG/PNG/GIF

You cannot save attachments or images.

• If the Use Block Ads feature is turned on, the area on the website that appears to show an ad will appear blank. If some content on the website is hidden and invisible, try setting

Settings Use Block Ads to Off in Web Browser . Sponsored AD on the new tab page will be displayed even if you set the Use Block Ads feature to Off .

ffiD The Internet browser automatically shuts down when I visit a website.

The Internet browser may be forced to shut down if the available memory size is not sufficient to accommodate the image information for a website. Check if you can access the site with the issue on your PC.

ffiD When watching a video in Web Browser , the video is forced off.

• You may be able to fix this by setting Settings Adaptive Streaming using

JavaScript to Off in Web Browser . The setting is not applied to tabs that were open before the change, and is only applied to tabs opened after the change.

Being Aware of the Information

Supported Photo File Formats

Supported Photo File Formats

File Format Format Resolution

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jpeg, jpg, jpe png bmp avif, heic, heif

JPEG

PNG

BMP

AVIF/HEIF

Minimum : 64 × 64

Maximum

Normal Type : 15360 (W) × 8640 (H)

Progressive Type : 4800 (W) × 3600 (H)

Minimum : 64 × 64

Maximum : 5760 (W) × 5760 (H)

Minimum : 64 × 64

Maximum : 1920 (W) × 1080 (H)

Minimum : 64 × 64

Maximum : 4800 (W) × 3600 (H)

9600 (W) × 7200 (H) (8K models only)

Supported Video File Formats

Supported Video File Formats

Maximum Data Transfer Rate

●

Full HD video

H.264 1920 × 1080@60P BP/MP/[email protected] Maximum 40Mbps

HEVC 1920 × 1080@60P Main/[email protected] Maximum 40Mbps

●

ULTRA HD video (ULTRA HD models only)

H.264 3840 × 2160@30P BP/MP/[email protected] Maximum 50Mbps


●

HFR video (HFR support models only)


●

Dolby Vision video (Dolby Vision support models only)


HEVC 7680 × 4320@60P Main/[email protected] Maximum 100Mbps (8K models only)

●

8K video (8K models only)

AV1 7680 × 4320@60P Maximum 50Mbps


136

Supported External Subtitles

smi, srt, sub (MicroDVD, SubViewer 1.0/2.0), ass, ssa, txt (TMPlayer), psb (PowerDivX), dcs (DLP Cinema)

Supported Embedded Subtitles Format

Matroska (mkv) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT

MP4 : Timed Text

Supported Video Codecs

Extension Codec asf wmv

Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and

Main Profiles

Audio WMA Standard (except for WMA v1/WMA Speech) avi Video Xvid (GMC is not supported), H.264/AVC, Motion Jpeg, MPEG-4

Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital,

LPCM, ADPCM

Video H.264/AVC, MPEG-4, HEVC, AV1 mp4 m4v mov

3gp

3g2 mkv

Audio Dolby Digital, Dolby Digital Plus, AAC, MPEG-1 Layer III (MP3),

Dolby AC-4, DTS, DTS-HD, DTS:X

Video H.264/AVC, MPEG-4

Audio AAC, AMR-NB, AMR-WB

Video MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, AV1

137

Audio Dolby Digital, Dolby Digital Plus, AAC, PCM, DTS, DTS-HD,

DTS:X, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3)

Video H.264/AVC, MPEG-2, HEVC ts trp tp mts mpg mpeg dat

Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby

Digital Plus, AAC, PCM, DTS, DTS-HD, DTS:X, Dolby AC-4

Video MPEG-1, MPEG-2

Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3) vob Video MPEG-1, MPEG-2

Audio Dolby Digital, MPEG-1 Layer I, II, DVD-LPCM

• Dolby AC-4 , DTS , DTS-HD , DTS:X : Some models may not be supported.

Cautions for Video Playback

• Some user-created subtitles may not work properly.

• A video file and its subtitle file must be in the same folder. For subtitles to be displayed properly, make sure that the video file and the subtitle file have the same name.

• Subtitles on a Network Attached Storage (NAS) device may not be supported depending on the manufacturer and model.

• Streams that include Global Motion Compensation (GMC) and Quarterpel Motion

Estimation (Qpel) are not supported.

• ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160

●

Some HEVC-encoded ULTRA HD videos other than the content officially provided by

LG Electronics may not be played.

●

Some codecs can be supported after a software upgrade.

Extension mkv/mp4/ts

Codec

Video H.264/AVC, HEVC

138

Audio Dolby Digital, Dolby Digital Plus, AAC

• Only Window Media Audio V7 and later are supported.

• The AAC main profile is not supported.

• Video files created by some encoders may not be played.

• Video files in a different format than specified may not be played properly.

• Video files stored on a USB storage device that does not support High Speed may not be played properly.

Supported Music File Formats

Supported Music File Formats

　

File Format mp3 wav

Info

Bit rate

Sample freq.

Support

Channels

Bit rate

Sample freq.

Support

Channels

32 kbps ~ 320 kbps

16 kHz ~ 48 kHz

MPEG-1, MPEG-2

mono, stereo

8 kHz ~ 96 kHz

PCM mono, stereo

139

ogg wma flac

Bit rate

Sample freq.

Support

Channels

Bit rate

Sample freq.

Support

Channels

Bit rate

Sample freq.

Support

Channels

64 kbps ~ 320 kbps

8 kHz ~ 48 kHz

Vorbis mono, stereo

128 kbps ~ 320 kbps

8 kHz ~ 48 kHz

WMA up to 6 ch

-

8 kHz ~ 96 kHz

FLAC mono, stereo

• The number of supported channels may vary depending upon the sample frequency.

Supported Resolution : HDMI-DTV

HDMI-DTV Supported Mode

Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz)

140

640 × 480p

720 × 480p

720 × 576p

1280 × 720p

1920 × 1080i

1920 × 1080p

37.5

44.95

45

28.12

33.71

33.75

31.46

31.5

31.46

31.5

31.25

26.97

27

28.12

33.71

33.75

56.25

141

50

59.94

60

50

59.94

60

60

50

59.94

60

59.94

23.97

24

25

29.97

30

50

67.43

1920 × 1080p

(ULTRA HD, 8K models only)

67.5

112.5

134.86

135

4) 5) 2560 × 1080p


66

131.74

3840 × 2160p


53.94

54

56.25

67.43

67.5

112.5

134.86

3840 × 2160p 1) 2) 3)


135

225

269.73

142

60

120

23.97

24

25

29.97

59.94

60

100

119.88

120

30

50

59.94

60

100

119.88

270

4096 × 2160p


53.94

54

56.25

67.43

67.5

112.5

134.86

4096 × 2160p 1) 2) 3)


135

225

269.73

(8K models only)

270

107.89

108

110

131.87

132

143

30

50

59.94

60

100

119.88

120

23.97

24

25

29.97

120

23.97

24

25

29.97

30

220

263.74

264

50

59.94

60



3) (ULTRA HD models only) Only some HDMI input ports are supported.

4) Supported when Wide Aspect Ratio is set to 21:9 .


Supported Resolution : HDMI-PC

HDMI-PC Supported Mode

Resolution

640 × 350

720 × 400

640 × 480

800 × 600

1024 × 768

1152 × 864

1360 × 768 3)

Horizontal Frequency (kHz) Vertical Frequency (Hz)

31.46

70.09

31.46

70.08

31.46

37.87

48.36

54.34

47.71

59.94

60.31

60

60.05

60.01

144

1280 × 1024 63.98

1920 × 1080

1920 × 1080


67.5

134.86

135

2560 × 1080 4) 5)


66

131.74

182.99


66.62


137.25

4) 3840 × 1600


99.41

3840 × 2160


53.94

54

56.25

67.43

67.5

112.5

145

60

120

60

23.97

24

25

29.97

30

50

60.02

60

119.88

120

60

120

119.99

134.86

135

225


269.73

270

4096 × 2160


53.94

54

56.25

67.43

67.5

112.5

134.86

135


225

269.73

270

107.89

(8K models only)

146

23.97

24

25

29.97

30

50

59.94

60

59.94

60

100

119.88

120

100

119.88

120

23.97

108

110

131.87

132

220

263.74

264



3) Supported when HDMI Deep Color is set to Off .



24

25

29.97

30

50

59.94

60

• Supported HDMI-PC port may differ by model. Refer to the manual that is provided with the product.

License Information

License Information

Supported licenses may differ by model.

Dolby

Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby

Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of

Dolby Laboratories Licensing Corporation.

147

DTS

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS,

Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from

DTS Licensing Limited (for all other companies). DTS, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

HDMI

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing

Administrator, Inc.

Bluetooth

The Bluetooth

®

word mark and logos are registered trademarks owned by the

Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license.

Other trademarks and trade names are those of their respective owners.

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