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Frequently Answers and Questions
What preparations need to be completed prior to the installation of Thermo Fisher Scientific BioPharma Finder 3.1 software?
You must ensure the correct settings for language, keyboard, and location on your system.
What happens if the installer determines that there is enough space for automatic backup during the installation?
It will automatically create a backup folder, move the BioPharma and Databases folders into it, and perform the installation.
What options do I have if the installer prompts me that there is not enough space for automatic backup?
You can either delete files to free up space and retry the backup, manually copy the database to another location and continue the installation without the backup, or cancel the installation.
How do I retrieve my automatically backed-up data?
Stop the Thermo BioPharma Data Service, save the current BioPharma and Databases folders to a different location, move the backed-up folders to their original location, and then start the service again.
What is the purpose of clearing the security setting in Adobe Acrobat Reader before starting the installation?
It allows you to view the installation report at the end of the process.
What should I do if I have previous versions of the BioPharma Finder or Protein Deconvolution applications on my system during the installation?
Click Yes at the prompt to uninstall legacy applications and convert your legacy data.
How do I activate the BioPharma Finder 3.1 license?
After installation, start the application, choose the appropriate licensing option (trial or permanent), and follow the instructions in the Product Licensing wizard.
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