Email. Motorola ET1

CHAPTER 7 EMAIL

Introduction

Use the

Email

application to send and receive emails from Post Office Protocol version 3 (POP3), internet message access protocol (IMAP) and Microsoft Exchange accounts.

Opening Email

To open

Email

, touch >

Email

.

Email

opens to the last screen view or it displays the contents of the Inbox

(one email account) or the Accounts screen (multiple accounts).

If it is the first time opening Email, the setup wizard opens to assist adding an email account. See

Adding an

Email Account on page 7-5

.

Accounts Screen

The

Accounts

screen displays the

Combined Inbox

and each email account as well as

Starred

,

Draft

or

Unsent

folders.

Touch to open a list of starred messages

Touch account to view its Inbox

Checkmark indicates the default account

Touch a folder icon to view a list of account’s folders

Figure 7-1

Accounts Screen

Each folder and account on the Accounts screen displays the number of unread messages in green or the total number of messages in gray.

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Combined Inbox

To view Email messages from all accounts, touch

Combined Inbox

. The

Combined Inbox

screen displays.

Unread message

Read message

Figure 7-2

Account Color Code

Combined Inbox Window

Messages in the

Combined Inbox

are color coded along their left side, by account, using the same colors that are used to color code accounts in the

Accounts

screen.

Not all emails are downloaded. To download older messages from IMAP or POP3 accounts, touch

Load more messages

at the bottom of the list.

Inbox

To view messages from one account, touch the account name under

Accounts

. The

Inbox

screen displays.

Figure 7-3

Inbox Window

Email 7 - 3

Reading Email Messages

Read Email messages in the

Combined Inbox

or in the specific account

Inbox

.

NOTE

When a new Email message is received, a notification appears in the Status bar. Touch the Email notification to view the Email in the

Combined Inbox

.

To read an email:

1.

Open the

Combined Inbox

, an account’s

Inbox

, or another message folder.

2.

Touch the Email message to open it.

Sender

Recipients

Subject

Message

Figure 7-4

Email Message Screen

3.

Touch

Reply

to reply to the sender of the message.

4.

Touch

Reply all

to reply to all recipients of the message.

5.

Touch

Delete

to delete the message.

Emails can contain attachments that can be viewed with other applications. To view an attachment:

1.

Scroll to the bottom of the email message.

2.

Touch

Open

or

View

button.

Reply to an Email

To relay to a message:

1.

While reading a message, touch

Reply

or

Reply all

.

or

Touch ,

Reply all

or

Forward

.

2.

Enter a message in the message field.

3.

Touch

Send

.

Marking a Message as Unread

To set a message back to unread:

7 - 4 ET1 Enterprise Tablet User Guide

1.

Open the Email message.

2.

Touch . The Email message closes.

Deleting a Message

To delete a message:

1.

Open the Email message.

2.

Touch

Delete

. The Email message is deleted and the next message appears.

Flagging Important Messages

To flag messages while reading them:

1.

Open the Email message.

2.

Touch the Star icon. The icon turns gold.

3.

Touch to close the message.

While viewing a list of messages in a folder, touch a message’s star. The star turns gold.

Working with Message in Batches

To delete, star, or mark unread a batch of messages:

1.

In the Inbox or mailbox, check the messages to work with as a batch. When one or more messages are checked, the

Mark unread

,

Add star

, and

Delete

buttons appear at the bottom of the screen.

2.

Touch

Mark unread

,

Add star

, or

Delete

. Touch and touch

Deselect all

. The action affects the entire batch of messages.

Composing and Sending a Message

To send an Email message:

1.

From the

Inbox

, touch >

Compose

.

2.

In the

To

field, enter a contact address. As text is entered, matching addresses from Contacts display.

Touch a suggested address or enter a new one. Separate multiple addresses with commas.

3.

Touch to address a copy or blind copy of the message.

4.

In the

Subject

field, enter a subject for the message.

5.

In the message field, enter the text of the message.

6.

To attach a file, touch >

Add attachment

.

7.

Touch

Send

or touch

Save as draft

to save it in a

Drafts

folder.

NOTE

If the ET1 is not connected to a network, the messages is stored in the

Outbox

folder until connected to a network.

Email 7 - 5

Working with Account Folders

Each account has an Inbox, Outbox, Sent, and Drafts folders. Depending on the features supported by the account’s service provider, additional folders may appear.

To view folders:

1.

Open the

Accounts

screen.

2.

Touch an account’s folder icon.

3.

The account’s

Folders

screen opens, with a list of the folders in the account. Touch a folder to view a list of the messages in the folder.

Account name

Number of unread messages

Touch to open

Figure 7-5

Account Folders Window

Setting an Email Signature

A Signature is text that is automatically added to the end of outgoing emails. Add one or more lines of text to every message.

To add a signature:

1.

Open the Accounts screen.

2.

Touch and hold the account until the menu appears.

3.

Touch

Account settings

.

4.

Touch

Signature

.

5.

Enter a signature.

6.

Touch

OK

.

7.

Touch .

Adding an Email Account

The first time opening the

Email application

, set up at least one email account. Multiple accounts can be added.

The accounts that were configured are displayed in the Accounts screen.

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The Email setup wizard helps set up the account for many popular email systems, including those based on

IMAP and POP3. If the service provider requires additional settings, or if the service provider is unknown to

Email

, enter the necessary details manually.

Adding an Exchange Email Account

Set up an a Microsoft Exchange ActiveSync account (Exchange 2003 and 2007), to read and work with the same email as on a computer using Microsoft Outlook. Email supports username and password authentication for Exchange ActiveSync accounts, and the IT administrator may set additional security policies for the account (contact the IT administrator for more information).

To add an Exchange Email account:

1.

Touch .

2.

In the

Email address

field, enter the account email address.

3.

In the

Password

field, enter the account password.

4.

Touch

Next

. To manually setup the account touch

Manual

.

5.

Touch

Exchange

. The

Server settings

window appears.

6.

In the

Domain/Username

filed,

7.

In the Password field,

8.

In the

Server

field, enter or edit the account server address.

9.

Check or uncheck the

Use secure connection (SSL)

checkbox.

10.

Check or uncheck the

Accept all SSL certificates

checkbox.

11.

Touch

Next

.

12.

Some Exchange server require additional security features. Touch

OK

.

13.

In the

Inbox checking frequency

drop-down list, select how often Email checks for new messages.

14.

In the

Amount to synchronize

drop-down list, select how many days or weeks of emails to store on the

ET1.

15.

Select the

Send email from this account by default

checkbox to set this account to be the default for sending emails.

16.

Select the

Notify me when email arrives

checkbox to provide a notification when a email arrives.

17.

Select the

Sync contacts from this account

checkbox to synchronize contacts on the ET1 with the account.

18.

Select the

Sync calendar from this account

checkbox to synchronize calendar on the ET1 with the account.

19.

Touch

Next

.

20.

In the

Give this account a name (optional) field, enter a name for the Email account.

21.

Touch

Done

.

22.

If server requires remote control a window appears.

23.

Touch

Activate

.

Email 7 - 7

Adding an POP3/IMAP Email Account

When setting up an IMAP or POP account, the ET1 may be able to retrieve account settings automatically, or the user may need to enter certain settings manually.

Automatic Setup

To add an POP3/IMAP Email account:

1.

Touch .

2.

3.

>

Add account

.

In the

Email address

field, enter the account email address.

4.

In the

Password

field, enter the account password.

5.

Touch

Next

.

Email

attempts to communicate with the email service provider to validate the account for sending and receiving mail, using just the email address and password. This is sufficient for most email services.

6.

Touch

OK

. The

set up email window

appears.

7.

In the

Give this account a name (optional)

field, enter a name for the Email account.

8.

In the

Your name (displayed on outgoing messages)

field, enter a name that appears on outgoing messages.

9.

Touch

Done

.

Manual Setup

To add an POP3/IMAP Email account:

1.

Touch .

2.

Touch .

3.

In the

Email address

field, enter the account email address.

4.

In the

Password

field, enter the account password.

5.

Touch

Next

. To manually setup the account touch

Manual

.

6.

Touch

POP3/IMAP

. The

Incoming server settings

window appears.

7.

In the

Username

field, edit the account username.

8.

In the

Password

field, edit or enter the account password.

9.

In the

POP3 server

field, edit enter the POP3/IMAP server address.

10.

In the

Port

field, edit or enter the port number.

11.

In the

Security type

drop-down list, select the security type.

12.

In the

Delete email from server

drop-down list, select whether the email message is deleted from the server or not.

13.

Touch

Next

. The

Outgoing server settings

window appears.

7 - 8 ET1 Enterprise Tablet User Guide

14.

In the

SMTP server

field, edit or enter the simple mail transfer protocol (SMTP) server address.

15.

In the

Port

field, edit or enter the port number.

16.

In the

Security type

drop-down list, select the required security type.

17.

Check the

Require sign-in

checkbox if the service provider requires the username and password to be entered before sending an email.

18.

In the

username

field, edit or enter the account username.

19.

In the

Password

field, edit or enter the account password.

20.

Touch

Next

. The

Account options

window appears.

21.

In the

Inbox checking frequency

drop-down list, select how often Email checks for new messages.

22.

Select the

Send email from this account by default

checkbox to set this account to be the default for sending emails.

23.

Select the

Notify me when email arrives

checkbox to provide a notification when a email arrives.

24.

Touch

Next

. The

Set up email

window appears.

25.

In the

Give this account a name (optional)

field, enter a name for the Email account.

26.

In the

Your name (displayed on outgoing messages)

field, enter a name that appears on outgoing messages.

27.

Touch

Done

.

Change Account Settings

To change account settings:

Touch .

•

From the

Combined Inbox

touch and hold an account name until the menu appears. Touch

Account settings

.

•

From an account

Inbox

touch >

Account settings

.

Account Settings

To configure an Email account, touch >

Email

> >

Account settings

.

Email 7 - 9

•

General settings

• Account name

- Opens a dialog box to enter the account name as it appears in the

Accounts

and

Folders

screens.

• Your name

- Opens a dialog box to enter the user’s name as it appears to others when they receive an email.

• Signature

- Opens a dialog box to enter a signature to append to the messages from this account.

• Inbox check frequency

- Opens a dialog box to set how often Email checks for new email sent to this account. Options:

Never

,

Every 5 minutes

,

Every 10 minutes

,

Every 15 minutes

,

Every 30 minutes

or

Every hour

.

• Default account

- Use this account’s outgoing email server for the emails when not currently viewing or working with emails from a specific account.

• Amount to synchronize

- For Exchange ActiveSync accounts, opens a dialog to set how man days or weeks of email to store.

•

Notification settings

• Email notifications

- Set whether to receive notifications when new email is received.

• Select ringtone

- Opens a dialog box to select a ringtone to sound when an email notification is received.

• Vibrate

- Opens a dialog to set the ET1 to vibrate whenever an email notification is received for this account. Options:

Always

,

Only when silent

or

never

.

•

Server settings

• Incoming settings

- Opens a screen to configure settings for how the ET1 receives email for this

account. See

Incoming Server Settings on page 7-9

.

• Sync contacts

- For accounts that can sync contacts, check to sync contacts from this account.

• Sync calendar

- For accounts that can sync calendars, check to sync calendar events from this account.

• Outgoing settings

- Opens a screen to configure settings for how the ET1 sends email from this account. (Microsoft Exchange ActiveSync accounts do not have separate outgoing server settings.)

See

Outgoing Server Settings on page 7-10

.

Incoming Server Settings

Account incoming settings vary depending on the type email service: Exchange ActiveSync, IMAP or POP3.

Microsoft Exchange ActiveSync

•

Server settings

• Domain\Username

- If the Exchange ActiveSync server requires a specific a domain, enter it before the backslash. Otherwise, just enter the username (the part before the @example.com in the email address) after the backslash. (The backslash is optional if entering the username;

Email

enters the correct syntax for domains and usernames when communicating with the server.)

• Password

- The password for the email account.

• Server

- The hostname of the Exchange ActiveSync server.

• Use secure connection (SSL)

- Check this option if the Exchange ActiveSync server requires a secure connection to the server.

• Accept all SSL certificates

- Check this option to accept a server certificate from the Exchange

ActiveSync server that is self-signed, out of date, or in some other way not accepted by the Email application.

7 - 10 ET1 Enterprise Tablet User Guide

IMAP

•

Username

- Depending on the requirements of the email service provider, the user full email address or username.

•

Password

- The password for the email account.

• IMAP server

- The domain name of the email service provider’s IMAP server.

• Port

- Set the Security type first to enter the typical server port number in this field automatically. Or enter a different port number if the email service provider requires it.

• Security type

- Select the security type required by the email service provider. Select the (Accept all certificates) option for the security type to accept a server certificate from the IMAP server that is self-signed, out of date, or in some other way not accepted by the Email application.

• IMAP path prefix

- Leave blank unless instructed to enter a specific prefix by the email service provider.

POP3

• Username

- Depending on the requirements of the email service provider, the user full email address or username.

• Password

- The password for the email account.

• POP3 server

- The domain name of the email service provider’s POP3 server.

• Port

- Set the Security type first to enter the typical server port number in this field automatically. Or enter a different port number if the email service provider requires it.

• Security type

- Select the security type required by the email service provider. Select the (Accept all certificates) option for the security type to accept a server certificate from the POP3 server that is self-signed, out of date, or in some other way not accepted by the Email application.

• Delete email from server

- Use to configure Email to cause the email service provider to delete from its server any email deleted in

Email

, or to never delete email from the server.

Outgoing Server Settings

If using an IMAP or POP3 account for receiving email, it typically uses an SMTP server to send email from that account.

NOTE

Microsoft Exchange ActiveSync accounts do not have separate outgoing server settings.

• SMTP server

- The domain name of the email service provider’s SMTP server.

• Port

- Set the Security type first to enter the typical server port number in this field automatically. Or enter a different port number if the email service provider requires it.

• Security type

- Select the security type required by the email service provider. Options:

None

,

SSL

,

SSl (Accept all certificates)

,

TLS

or

TLS (Accept all certificates)

. Select the (Accept all certificates) option to accept a server certificate from the SMTP server that is self-signed, out of date, or in some other way not accepted by the Email application.

• Require sign-in

- Check this option to enter a username and password for the SMTP server, if the email service provider requires them to send email.

• Username

- Account username on the SMTP server (this may not be the same as the username on the POP3 or IMAP server for incoming mail). Visible only if Require sign-in is checked.

• Password

- Account password on the SMTP server (this may not be the same as the username on the POP3 or IMAP server for incoming mail). Visible only if Require sign-in is checked.

Deleting an Email Account

To delete an Email account:

1.

Touch .

2.

Touch . The

Accounts

screen appears.

3.

Touch and hold the account to delete. An account menu appears.

4.

Touch

Remove account

.

5.

Touch

OK

in the dialog box to confirm.

Email 7 - 11

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