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quently, we can support customers with professional advice and information as well as shortening development time and enabling more effective product integration.
Validation stage
After customer’s ES sample is completed, the next step is a series of verification steps. In addition to verifying a product’s functionality, the related test of the product’s efficiency is also an important part at this stage especially for RISC platforms.
As a supportive role, Advantech primarily helps customers solve their problems in the testing process and will give suggestions and tips as well. Through an efficient verification process backed by our technical support, customers are able to optimize their applications with less fuss. Furthermore, Advantech’s team can provide professional consulting services about further testing and equipment usage, so customers can find the right tools to efficiently identify and solve problems to further enhance their products quality and performance.
5.2
Contact Information
.
Below is the contact information for Advantech customer service.
Region/Country
America
Brazil
Mexico
Europe (Toll Free)
Singapore & SAP
Malaysia
Australia (Toll Free)
China (Toll Free)
India (Toll Free)
Japan (Toll Free)
Korea (Toll Free)
080-363-9495
Taiwan (Toll Free)
Russia (Toll Free)
Contact Information
1-888-576-9688
0800-770-5355
01-800-467-2415
00800-2426-8080
65-64421000
1800-88-1809
1300-308-531
800-810-0345
800-810-8389
1-800-425-5071
0800-500-1055
080-363-9494
0800-777-111
8-800-555-01-50
On the other hand, you can reach our service team through below website; our technical support engineer will provide quick response once the form is filled out: http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&subject=Technical+Support
RSB-4220 User Manual 66
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Table of contents
- 8 Introduction
- 8 Specifications
- 8 Functional Specifications
- 9 Mechanical Specifications
- 9 Electrical Specifications
- 9 Environmental Specifications
- 9 Block Diagram
- 12 Jumpers
- 12 Jumper Description
- 12 Jumper List
- 12 Table 2.1: Jumper List
- 13 Jumper Settings
- 15 Connectors
- 15 Connector List
- 15 Connector Settings
- 16 Figure 2.1 miniPCIE
- 17 Figure 2.2 Debug Port
- 17 Figure 2.3 USB Type A connector
- 18 Figure 2.4 JTAG Pin header
- 20 Figure 2.5 Ethernet Connector
- 21 Figure 2.6 DC power Jack
- 21 Figure 2.7 Reset button
- 22 Figure 2.8 SD Slot
- 23 Figure 2.9 LVDS Connector
- 24 Figure 2.10LVDS Inverter Power Connector
- 25 Figure 2.112X20 pin Connector
- 26 Mechanical
- 26 Jumper and Connector Locations
- 26 Figure 2.12Jumper and Connector Layout (Top side)
- 26 Figure 2.13Jumpers and Connector Layout (Bottom Side)
- 26 Figure 2.14Coastline Layout
- 27 Board Dimensions
- 27 Figure 2.15Board Dimension Layout (Top Side)
- 27 Figure 2.16Board Dimension Layout (Bottom Side)
- 28 Figure 2.17Board Dimension Layout (Coastline)
- 28 Quick Start of RSB
- 28 Debug Port Connection
- 28 Debug Port Setting
- 28 Figure 2.18HyperTerminal Settings for Terminal Setup
- 29 Test Tools
- 29 eMMC Test
- 30 USB Test
- 30 SD Test
- 31 SPI Test
- 32 I2C Test
- 32 CAN Test
- 33 GPIO Test
- 33 LVDS Test
- 34 Mini-PCIe WIFI Test
- 35 2.5.10 LAN Test
- 37 2.5.11 RS232 Test
- 39 2.5.12 Watchdog Timer Test
- 42 Introduction
- 42 Package Content
- 42 Pre-built System Image
- 42 Source Code Package
- 43 Figure 3.1 Source code package structure
- 44 Figure 3.2 image\rootfs
- 46 Set up Build Environment
- 46 setenv.sh
- 47 Build Instructions
- 47 Build u-boot Image
- 47 Build Linux Kernel Image
- 47 Build Log
- 48 Kernel Source Code Modification
- 48 Add a Driver to Kernel by menuconfig
- 48 Figure 3.3 Linux Kernel Configuration
- 49 Figure 3.4 Selecting TI TPS65910 RTC Driver
- 50 Create a Linux System Boot Media
- 50 Storage Information (eMMC/SD card)
- 50 Create a Linux System SD Card
- 51 Boot from Onboard Flash
- 51 Debug Message
- 51 Figure 3.5 HyperTerminal Settings for Serial Console Setup
- 52 Linux System Configuration and Use
- 52 Display Output Setting
- 54 Service Configuration
- 56 Network configuration
- 56 Figure 3.6 IP Configuration
- 57 Date/Time Configuration
- 57 Figure 3.7 Date/Time Settings
- 57 About System
- 57 Figure 3.8 About System
- 58 Brightness Control
- 58 Figure 3.9 Brightness Control
- 58 Serial Tools
- 58 Figure 3.10Serial Control
- 59 Matrix GUI User’s Guide
- 59 Figure 3.11Matrix
- 60 Screen Rotation for Qt Application
- 61 3.8.10 Add a Startup items when boot
- 61 3.8.11 Package online install
- 62 Development Guide and Reference
- 62 Development of C/C++ Programs
- 63 Development of GUI Programs with QT Library
- 63 Demo program source code
- 68 System Recovery
- 70 RISC Design-in Services
- 72 Contact Information
- 73 Global Service Policy
- 73 Warranty Policy
- 74 Repair Process