Appendix E – eDirectGlass
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Security & Privacy
Summary
eDirectGlass exceeds the industry minimum standards for the safety and protection of your company data on the Internet. While most companies lease computer equipment and services, eDirectGlass owns 100% of its infrastructure thus enabling the highest level of privacy, safety and data security.
3 rd
Party Monitoring
To ensure eDirectGlass is in compliance with industry standards and best practices for data security and privacy, the company has contracted ControlScan ( www.controlscan.com
) to monitor our network in real-time, 24 hours a day, seven days a week.
ControlScan is a market leader in e-commerce security, enabling businesses and consumers to have confidence in a connected world. ControlScan helps its customers protect their infrastructure, information, and interactions by delivering services that address risks to security and compliance.
Headquartered in Atlanta, Georgia, ControlScan has customers in over 20 countries.
Data Security
In order to protect your data with the strongest encryption possible, eDirectGlass utilizes 128bit and 1024-bit encryption services from the worldwide leader in digital security, VeriSign, Inc.
VeriSign is the leading secure sockets layer (SSL) Certificate Authority enabling secure e-commerce and communications for Web sites, intranets, and extranets.
VeriSign, Inc. (NASDAQ: VRSN) operates digital infrastructure that enables and protects billions of interactions every day across the world’s voice and data networks. Every day, we process as many as 31 billion Internet interactions. We offer targeted solutions for carriers, consumer product and retail companies, financial services organizations, healthcare and life sciences organizations, media and entertainment companies, and the public sector. VeriSign is a global enterprise with offices throughout the Asia-Pacific region,
Europe, Latin America, and North America, supported by a widespread international network of data centers and operations centers.
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Data Backup & Integrity
Your data is stored in redundancy on company owned/maintained equipment in owned/leased data centers in 5 geographic areas around the world. Your data is backed up every second in this redundancy. The data is stored in industry standard SQL data format on a Microsoft based platform that includes Microsoft operating systems, .NET programming platform and related integrated services & solutions.
Upon request, your data can be delivered to you should you choose to discontinue the use of eDirectGlass. The data will be provided in the form of an ASCII delimited format that can be universally imported in to most applications.
Privacy Policy
Your privacy is a primary concern to us at eDirectGlass. This Privacy Policy is intended to explain what eDirectGlass does with information received via our Web site. eDirectGlass may update this policy from time to time.
For each visitor to our web pages, our web server automatically recognizes the visitor's domain name and email address (where possible). We collect the email addresses of those who post messages to any bulletin board on our site and/or community, the email addresses of those who communicate with us via email, aggregate information on what pages visitors’ access or visit and information volunteered by the visitor, such as survey information and/or site registrations. The information we collect is used for internal review, used to improve the content of our web site, used to notify visitors about updates to our web site, and used by us to contact consumers for marketing purposes. eDirectGlass does not share your personally identifiable information with other organizations for commercial purposes, unless you have authorized us to do so in contractual agreement. Data submitted through this web site may also be included for aggregating purposes to generate general statistical information.
In the case of our eDirectGlass Claims Manager, Total Shop Manager or Mobile, any specific information pertaining to insurance carrier, insured or claimant will be kept in strict confidence.
If you do not want to receive email from us in the future, please let us know by sending email to us at [email protected] with the subject line containing the word 'Remove'. If you supply us with your postal address on-line you will receive the information that you requested when you provided us your address. You may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at the above address. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line or other business they have conducted on-line. If you post information, data, text, or other content on publicly accessible areas of the Site or provide eDirectGlass with information, including but not limited to, feed-back data, answers, questions, comments, suggestions, plans, ideas or the like, such information or content shall be deemed to be non-confidential and eDirectGlass shall be free to use, reproduce, disclose or distribute the information to others without restriction.
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