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30 Error Messages

Common Error Messages & Solutions

Error messages can appear as pop-ups within your software in the event of a software bug, or user error.

Many of these errors have simple solutions that can be fixed by you, your IT department, or 1099 Pro's

technical support team . To avoid any possible data loss, be sure to

backup your data

regularly.

Most error messages result from one or more of the following issues:

Incorrectly mapped data file.

Inadequate user rights to read/write/edit data file.

Third party anti-virus software removing critical software files.

30.1

Unable to open SystemID file: 53 - Invalid Clarion File

Unable to Open SystemID file: 53 - Invalid Clarion

File

Solution:

This error most often occurs when the software is not linked to the correct data file. This can be fixed by reinstalling and directing the workstation to the proper data folder. Alternatively, the software may be redirected to the correct data file by editing the .INI file:

Navigate to C:\1099 Pro\Pro99Txx\Admin

Open the file called Pro99Txx.INI

Edit the file path associated with "SAV:GlobalDataPath" to point to your data file.

Save and run the software.

Please note that the default location for a single-user install saves the data file in C:\1099 Pro\Pro99T11

\Data. If you are setting up a multi-user workstation, your data folder is most likely in a custom location specified during the server installation.

Copyright 1099 Pro® 2014

240 8966 Pro® 2014

30.2

Unable to open required file (ProTips): 53 - Invalid Clarion File

Unable to open required file (ProTips): 53 - Invalid

Clarion File

Solution:








30.3

Unable to open SystemID: 3 - Path Not Found

Unable to Open SystemID: 3 - Path Not Found

Solution:

This error most often occurs when the software is not linked to the correct data file. This can be fixed by reinstalling and directing the workstation to the proper data folder. Alternatively, the software may be


Error Messages 241

redirected to the correct data file by editing the .INI file:







30.4

Unable to open systemID: 5 - access denied

Unable to open systemID: 5 - access denied

Solution:

This error occurs when a user does not have full read/write/edit privileges to the location where the data folder is hosted. Contact your IT department to verify the rights are proper in both the shared location and the folder’s security settings. If your IT department has confirmed that your security settings are set properly, contact 1099 Pro

Technical Support for additional assistance.

30.5

Unable to open required file (ProTips): 3 - Path Not Found

Unable to open required file (ProTips): 3 - Path

Not Found

Solution:







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30.6

File Access Error. Error: Invalid Record Declaration (47).

File Access Error.

Error: Invalid Record Declaration (47).

Solution:

This error can occur when either system latency or anti-virus software interrupts the record-numbering process. Please contact 1099 Pro

Technical Support to further assist you in renumbering your records.

30.7

Unable to Open SystemID: 2 - File not found

Unable to Open SystemID: 2 - File not found

Solution:

This error most often occurs if there was an error during installation, or if a third party virus protection software removed 1099 Pro program files. Check to make sure a file called "systemid.TPS" in file path C:

\1099 Pro\Pro99Txx\Resource. If this file has been removed, or was blocked from installation, you may need to

backup your data

, then uninstall and reinstall the software. Be sure to list 1099 Pro as trusted software in your anti-virus software to avoid having files removed.

If "systemid.TPS" is still present, it's possible that the file path to your data contains unacceptable characters. This can be changes by editing your .INI file:



Locate the file path associated with "SAV:GlobalDataPath"

Make sure the data file path does not contain a backslash at the end of the path, or any periods if using a UNC. For example: \\stationx.1099pro.com\c\xxxx\.

Save and run the software again.





Please contact 1099 Pro

Technical Support

to further assist you in renumbering your records.

30.8

Unable to open required file (ProTips): 2 – File Not Found

Unable to open required file (ProTips): 2 – File

Not Found

Solution:

This error most often occurs if there was an error during installation or and error when mapping mapping the file path to your data folder. First, be sure you are not running the software from a network location;

1099 pro must be run locally, or from a client installation linked to a hosted data file.

The software may be redirected to the correct data file by editing the .INI file:





Please note that the default location for a single-user install saves the data file in C:\1099 Pro\Pro99Txx


30.9

EC002 – Unable to open files!

EC002 – Unable to open files!


244 8966 Pro® 2014

Solution:

This error most often occurs when attempting to restore data from the wrong year (e.g. data from 2007 into 1099 Pro for 2008). Users cannot restore data into a different year's software. This is a security measure to ensure that users do not accidentally file the wrong data.

Recipient and filer information may be rolled over during or immediately after installing. For more information, see

Roll Over Data

.

30.10 Could not load the DLL library C:WIndows\USER32.DLL. The specified module could not be found.

Could not load the DLL library C:\W indows

\USER32.DLL.

The specified module could not be found.

Solution:

This error occurs when a user does not have full read/write/edit privileges to the location where the data folder is hosted. Contact your IT department to verify the rights are proper in both the shared location and the folder’s security settings. If your IT department has confirmed that your security settings are set properly, contact 1099 Pro


30.11 This Single User version of 1099 Pro can only be used by one person at a time.

Could not load the DLL library C:\W indows



\USER32.DLL.

The specified module could not be found.

Solution:

This error occurs when a user does not have full read/write/edit privileges to the location where the software is installed. Contact your IT department to verify the rights are proper in both the shared location and the folder’s security settings. If your IT department has confirmed that your security settings are set properly, contact 1099 Pro


30.12 Clarion Trappable Runtime Errors

Clarion Trappable Runtime Errors

The following errors can be trapped in code with the ERRORCODE and ERROR procedures. Each error has a code number (returned by the ERRORCODE procedure) and an associated text message

(returned by the ERROR procedure) indicating what the problem is.

2 File Not Found

The requested file does not exist in the specified directory.

3 Path Not Found

The directory name specified as part of the path does not exist.

4 Too Many Open Files

The total number of file handles available has been used. Check the FILES= setting in the CONFIG.SYS

file, or the user's or network's simultaneous open files setting in a network environment.

5 Access Denied

The file has already been opened by another user for exclusive access, has been left in a locked state, or you do not have network rights to open the file. This error can also occur when no disk space is available.


246 8966 Pro® 2014

7 Memory Corrupted

Some unknown memory corruption has occurred.

8 Insufficient Memory

There is not enough unallocated memory left to perform the operation. Closing other applications may free up enough memory.

15 Invalid Drive

An attempt to read a non-existent disk drive has failed.

27 Invalid Table Declaration

An attempt to open a table that has an invalid table structure has failed. This is normally found when a

Dynamic File has been created incorrectly. Also seen in IP Driver based applications.

30 Entry Not Found

A GET to QUEUE has failed. For GET(Q,key), the matching key value was not found, and for

GET(Q,pointer), the pointer is out of range.

32 File Is Already Locked

An attempt to LOCK a file has failed because another user has already locked it.

33 Record Not Available

Usually an attempt to read past the end or beginning of file with NEXT or PREVIOUS. May also be posted by PUT or DELETE when no record was read before the attempted PUT or DELETE.

35 Record Not Found

For a GET(File,key), the matching key field value was not found.

36 Invalid Data File

Some unknown data file corruption has occurred, or the OWNER attribute does not match the password used to encrypt the file.

37 File Not Open

An attempt to perform some operation that requires the file be already open has failed because the file is not open.



38 Invalid Key File

Some unknown key file corruption has occurred.

40 Creates Duplicate Key

An attempt to ADD or PUT a record with key field values that duplicate another existing record in the file has been made to a file with a key that does not allow duplicate entries.

43 Record Is Already Held

An attempt to HOLD a record has failed because another user has already held it.

45 Invalid Filename

The filename does not meet the definition of a valid DOS filename.

46 Key File Must Be Rebuilt

Some unknown key corruption has occurred that requires the BUILD statement to re-build the key.

47 Invalid Record Declaration

The data file on disk does not match the file's declaration in the .EXE, usually because you have changed the file's definition in the Data Dictionary and have not yet converted the existing data file to the new format. See How do I handle an Error 47

48 Unable To Log Transaction

A transaction logout or pre-image file cannot be written to disk. This usually occurs because no disk space is available, or the user does not have the proper network rights.

52 File Already Open

An attempt to OPEN a file that has already been opened by this user.

54 No Create Attribute

An attempt to execute the CREATE procedure on a file whose declaration does not include the CREATE attribute.

55 File Must Be Shared

An attempt to open a file for exclusive access that must be shared. (Legacy error, no longer used)

56 LOGOUT Already Active

An attempt to issue a second LOGOUT statement while a transaction is already in progress.


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57 Invalid Memo File

Some unknown memo file corruption has occurred. For Clarion data files, this could come from a corrupt

.MEM file "signature" or pointers to the memo file in the data file that are "out of sync" (usually due to copying files from one location to another and copying the wrong .MEM file).

63 Exclusive Access Required

An attempt to perform a BUILD(file), BUILD(key), EMPTY(file) or PACK(file) was made when the file had not been opened with exclusive access.

64 Sharing Violation

An attempt to perform some action on a file which requires that the file be opened for shared access.

65 Unable To ROLLBACK Transaction

An attempt to ROLLBACK a transaction has failed for some unknown reason.

73 Memo File Missing

An attempt to OPEN a file that has been declared with a MEMO field and the file containing that memo data does not exist.

75 Invalid Field Type Descriptor

Either the type descriptor is corrupt, you have used a name that does not exist in GET(Q,name), or the file definition is not valid for the file driver. For example, trying to define a LONG field in an xBase file without a matching MEMO field.

76 Invalid Index String

The index string passed to BUILD(DynIndex,string) was invalid.

77 Unable To Access Index

An attempt to retrieve records using a dynamic index failed because the dynamic index could not be found.

78 Invalid Number Of Parameters

You did not pass the correct number of parameters to a procedure called in an EVALUATE statement.

Note: As of Clarion Version 6.2 (9047), the SQL Drivers now add more information to the trace log file, explaining why the ERRORCODE 78 was generated.



79 Unsupported Data Type In File

The file driver has detected a field in the file declared with a data type that is not supported by the file system the driver is designed to access.

80 Unsupported File Driver Function

The file driver has detected a file access statement that is not supported. This is frequently an unsupported form (different parameters) of a statement that is supported.

81 Unknown Error Posted

The file driver has detected some error from the backend file system that it cannot get further information about.

88 Invalid Key Length

An attempt to CREATE a Clarion file driver KEY or INDEX with more than 245 characters. Other file drivers can also return this error when their file system key length limits are exceeded.

89 Record Changed By Another Station

The WATCH statement has detected a record on disk that does not match the original version of the record about to be updated in a network situation.

90 File Driver Error

The file driver has detected some other error reported by the file system. You can use the

FILEERRORCODE and FILEERROR procedures to determine exactly what native error the file system is reporting.

91 No Logout Active

The COMMIT or ROLLBACK statement has been issued outside of a transaction frame (no LOGOUT statement has been executed).

92 BUILD in Progress

A BUILD statement has been issued and PROP:ProgressEvents has been set to generate events. The statement generating this error is not appropriate to execute during a BUILD process.

93 BUILD Cancelled

The user cancelled the BUILD. This error is set when EVENT:BuildDone is posted.

94 Record Limit Exceeded

The target file has exceeded the record limit. This value is file driver dependant, and can be returned


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30 Error Messages

Common Error Messages & Solutions

30.1

Unable to open SystemID file: 53 - Invalid Clarion File

Unable to Open SystemID file: 53 - Invalid Clarion

File

30.2

Unable to open required file (ProTips): 53 - Invalid Clarion File

Unable to open required file (ProTips): 53 - Invalid

Clarion File

30.3

Unable to open SystemID: 3 - Path Not Found

Unable to Open SystemID: 3 - Path Not Found

30.4

Unable to open systemID: 5 - access denied

Unable to open systemID: 5 - access denied

30.5

Unable to open required file (ProTips): 3 - Path Not Found

Unable to open required file (ProTips): 3 - Path

Not Found

30.6

File Access Error. Error: Invalid Record Declaration (47).

File Access Error.

Error: Invalid Record Declaration (47).

30.7

Unable to Open SystemID: 2 - File not found

Unable to Open SystemID: 2 - File not found

30.8

Unable to open required file (ProTips): 2 – File Not Found

Unable to open required file (ProTips): 2 – File

Not Found

30.9

EC002 – Unable to open files!

EC002 – Unable to open files!

30.10 Could not load the DLL library C:WIndows\USER32.DLL. The specified module could not be found.

Could not load the DLL library C:\W indows

\USER32.DLL.

The specified module could not be found.

30.11 This Single User version of 1099 Pro can only be used by one person at a time.

Could not load the DLL library C:\W indows

\USER32.DLL.

The specified module could not be found.

30.12 Clarion Trappable Runtime Errors

Clarion Trappable Runtime Errors

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