15BChapter 16: Configuring the DVR settings

Restoring default settings

To restore default factory settings to your DVR:

1. Enter the Default Settings menu by selecting

System

in the main menu, and then

Factory Default

.

2. Click to restore factory defaults.

Note

: Network information such as IP address, subnet mask and gateway are not restored.

Viewing system information

To view system information:

1. Enter the Default Settings menu by selecting

System

in the main menu, and then

System Information

.

2. Click to exit to the previous screen.

Viewing system logs

Many events of the DVR are logged into the system logs.

To access the system logs and search for these events:

1. Enter the Default Settings menu by selecting

System

in the main menu, and then

View Log

.

2. Enter search parameters.

3. Click to begin search.

If logs matching the search criteria are found, they are displayed in a result list.

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15BChapter 16: Configuring the DVR settings

4. To view more detail information about a particular log entry, select the entry and click Details.

5. If available, you can also view the associated video to the selected log entry by clicking Play.

Exporting log files

Log files can also be exported onto a USB device.

To export log files:

1. Connect a USB device to the DVR.

2. Go to the View Log screen, enter search parameters, and then click

Search

.

3. Select the log file to export, and then click

Export

.

4. This takes you to the Log Search Export screen, shown in the figure below.

5. Click to export log onto USB device.

The exported file is named according to the time it was exported (i.e. tvr60.20100616.txt).

6. Click to exit the menu.

128 TruVision DVR 60 User Manual

Appendix A

Troubleshooting

Place the TVR 60 in well-ventilated space so that it operates within the allowed range of temperature and humidity as in specification.

If the circuit board is wet, dust on circuit board can cause a short circuit. The circuit board, plug and socket, housing fan and housing should be cleaned by brushing regularly.

Table 22: Troubleshooting FAQs

Failure

Why does the DVR make a beeping sound after booting?

Why does the DVR not responsive when using the remote control?

Why can the DVR not control the

PTZ dome camera through the

RS-485 port?

Possible reasons and actions to take

The booting sound may be due to:

1. There is no HDD present in the DVR.

2. The HDD has not been initialized. See “Using the Setup Wizard” on page 19.

3. The HDD is defective. Please contact your local supplier.

If the DVR not responsive when using the remote control and you have

read through the section “Using the IR remote control” on page 26,

please check:

1. Check that the batteries are installed correctly in the remote control.

2. Check the remaining charge in the batteries.

3. Check that the remote control sensor is not covered.

4. Check the address setup in the DVR.

If the PTZ dome camera does not respond:

1. Check that the RS-485 cable is properly connected and undamaged.

2. Check that the correct type of camera dome decoder is being used.

3. Check that the camera dome parameters are correct.

4. Check that the address bit configuration of the camera dome decoder is correct.

5. Ensure that the main board RS-485 interface is not damaged. If damaged, please contact your local supplier.

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16BAppendix A: Troubleshooting

Failure

Why is there no video recorded after setting the motion detection?

Possible reasons and actions to take

If there is no recorded video after setting up for motion detection:

1. Check that the recording schedule is setup correctly. See “Defining a recording schedule” on page 81.

2. Check that the motion detection area is configured correctly See

“Motion detection” on page 87.

3. Check that camera channels are being triggered for motion

detection. See “Motion detection” on page 87.

The DVR and USB device may not compatible. Check that the USB drive is formatted FAT32.

Why does the DVR not detect the

USB export device for exporting recorded files?

The DVR is in live mode but the main menu does not appear. The

DVR does not respond to the mouse, front panel, remote or keypad.

Your DVR may be in auxiliary mode. This occurs when the A/B monitor button has been pressed on the front panel. To return to the previous mode of operation, press the A/B monitor button again.

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Appendix B

Specifications

Video

Video format

Conditioning

Resolution (H × V)

Video compression

Video input

Monitor A VGA

Monitor B composite

Monitor C composite

Multi-screen display

PAL /NTSC (auto detected)

AGC, 0.7 to 1.4 Vp-p video accepted

PAL: 704 × 576

NTSC: 704 × 480

H.264

16 channels

Full and multiscreen output, VGA connector (Res. 800 x 600 @

60 Hz), PAL/CCIR or NTSC/EIA compatible

Full and multi-screen output, BNC connector, PAL/CCIR or

NTSC/EIA compatible

Spot Monitor for Alarms, BNC connector, NTSC/EIA or

PAL/CCIR compatible

Full, quad, 1+5, 1+7, 9, and 16

Recording

Hard drive

Resolution

TVR 6016

Mode

6-HDD SATA supporting SMART

PAL: 4CIF (704 × 576), 2CIF (704 × 288), CIF (352 × 288) and

QCIF (176 × 144)

NTSC: 4CIF (704 × 480), 2CIF (704 × 240), CIF (352 × 240) and

QCIF (176 × 120)

400 fps 4CIF

TimeLapse, Event, Schedule

Audio

Compression standard

Input

OggVorbis, 16 Kbps

16 channel, RCA

Bi-directional - Line In

Video motion detection

Zones per camera

1 RCA

396 zones per camera (22 x 18 grid)

Operation

Operating system VxWorks real-time OS

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17BAppendix B: Specifications

Languages

Users

English, Czech, Danish, Dutch, Finnish, French, German,

Greek, Hungarian, Italian, Polish, Portuguese European,

Portuguese Brazilian, Russian, Slovakian, Spanish, Swedish,

Turkish

Admin, Manager, Operator & 13 additional users

Network

Type

Protocol

Others

10/100/1000 Base-T, RJ-45

TCP, IP, ARP, RARP, PPP, PPPoE, DHCP,SNMP

ADSL modem for alarm video transmission e-SATA 1

Archive

Audio and video Via built-in CD/DVD burner, USB2.0 or e-SATA

Connectors

RS-232 serial port

RS-485 PTZ control port

USB

Keypad

9-pin Sub D

Screw terminal strip

2, one at the front and one at the back

Screw terminal strip

Alarm handling

Alarm monitor

Alarm input

Alarm output

Mon A or B or C (configurable)

16 programmable NO/NC

Form C alarm relay (4)

Miscellaneous

Input voltage

Power consumption

Operating temperature

Relative humidity

Dimensions (W x H x D)

Weight

Mounting

90 to 135 VAC / 180 to 256 VAC, 47 to 63 Hz max 126 W

-10 to +50°C (14 to 122°F)

10 to 90%

435 × 95 × 455 mm (19-inch (2U)

11 kg (24.2 lb)

Rack mount kit optional

Thin Client requirements (Browser connection)

Intel-based PC

Memory

Operating system

DirectX

1 GHz or faster

1 GB RAM minimum

Windows® XP, Vista or Windows 7

9.0 or later

Supported devices

PDA/mobile phone

Touch Screen support

Free memory at least 20MB

CPU 200MHz and better

WinMobile 5 or higher, iPhone/iPad, Android

132 TruVision DVR 60 User Manual

Supported IP devices

TruVision H.264 IP cameras

CamPlus2 IP cameras

UltraView IP cameras

UltraView encoder

Panasonic cameras

17BAppendix B: Configuring the DVR settings

Part code (SKU)

TVC-M1120-1-P

TVC-M2110-1-P

TVD-M1120-3-V-P

TVD-M2110-3-V-P

TVD-M2110-3-P

TVC-M1120-1-N

TVC-M2110-1-N

TVD-M1120-3-V-N

TVD-M2110-3-V-N

TVD-M2110-3-N

GEC-IP2VD-DNP

GEC-IP2D-P

GEC-IP2B-P

GEC-IP2VD-DN

GEC-IP2D

GEC-IP2B

UVD-IP-EVRDNR-VA2-P

UVD-IP-EVRDNR-VA9-P

UVD-IP-XP3DNR-VA2-P

UVD-IP-XP3DNR-VA9-P

UVC-IP-XP3DN-HR-P

UVC-IP-EVRDN-HR-P

UVE-10

NW484S

NF284

NP-244

TruVision DVR 60 User Manual 133

17BAppendix B: Specifications

134 TruVision DVR 60 User Manual

Appendix C

PTZ protocols

AD PELCO-P

BEWATOR-PELCO-D PowerDome

BBV-RS422 Samsung

Bosch Sanyo

DM (BBV)

GE RS-485

Sensormatic

Siemens

Honeywell SONY-EVI-D100/P

HIKVISION SONY-EVI-D70

LILIN SONY-EVI-D30/31

LG MULTIX Ultrak

PANASONIC_CS850 VCL

PELCO-D Vicon

TruVision DVR 60 User Manual 135

18BAppendix C: PTZ protocols

136 TruVision DVR 60 User Manual