2. Email FAQs
2.1. How do I get an email address ?
There are three ways in which you can get an email address with Vodafone, each one targeted to the different ways in which customers might find email most useful to them:
• An email address or multiple email addresses with your own domain, or purchase a domain through Vodafone, for example [email protected]
• An email address or multiple email addresses on a sub-domain of one of Vodafone’s own hosted domains, for example [email protected]
• An email address or multiple email addresses on one of Vodafone’s own hosted domains, for example [email protected]
2.2. What different email packages are available ?
Vodafone offers two Hosted Email products – Basic Email and Professional Email.
With Basic Email, all email addresses would be on a Vodafone hosted domain (such as [email protected]
) or on a sub-domain of a Vodafone hosted domain (such as [email protected]
). If you would like an email address on your own domain, this is available with Professional Email.
With Basic Email the features you receive include the following:
• Mail – email services accessible either through 3 rd
party email clients, for example
Outlook or webmail.
• Address Book – by default this includes all contacts within your package; for example if you purchased 10 Basic Email mailboxes, your address book will automatically include details for the other 9 mailboxes. You can also manage your own contacts, or import contacts from other email systems.
• Calendar – allows you to keep on top of your personal scheduling.
• Tasks – add those tasks you don’t want to forget, by creating to-do lists and then managing tasks through to completion.
• Briefcase – allows you to upload files to your web client account. Those files will then be available from anywhere, you can log into webmail from any device on the internet installed with a supported web browser.
There are also many other features to benefit from, please see the Email Guide available within the Portal Help Content area for more details.
With Professional Email, you receive the same features as Basic Email, plus the following additional features:
• The ability to use a hosted email service against domains you own, whether they be hosted by Vodafone or another company.
Hosted Services Email Frequently Asked Questions Page 7 of 82
